وظائف Amman Rotana

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:<br><br>• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.<br>• Maintain preventively all air-conditioning and refrigeration systems within the hotel<br>• Check on performance of refrigeration systems and components<br>• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)<br>• Check and maintain all defrosting systems and automation of ice makers<br>• Work on maintenance requests from all departments<br>• Ensure routine cleaning of fan coil units and air-handling unit filters<br>• Check on performance of air-conditioning and chill water systems<br>• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up<br>• Strict control on venting of CFC’s to atmosphere<br>• Overhauling of air-condition / refrigeration equipment and systems<br>• Check all refrigeration and oil levels and control of major repairs<br>• Cooperate and inform Engineering Storekeeper on purchase of parts<br>• Carry out all works as per the country technical regulations and safety standards</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.<br><br>As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:<br><br>• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel<br>• Greet and seat customers and serve them in a professional, discreet and personalized way<br>• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests<br>• Consistently monitor quality of food &amp; beverage being served<br>• Practice good customer relations and attend to customer complaints / queries satisfactorily<br>• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment<br>• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)<br>• Ensure minimum wastage, breakage and spoilage<br>• Actively use up selling techniques to exceed guest expectations and increase revenue</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Audiovisual Technician you are responsible to set up the audio-visual equipment for events in the hotel and provide technical assistance for the banquet facilities and rooms, whereby your role will include key responsibilities such as:<br><br>• Set up and check equipment for banquet functions based on daily issue of function sheets, including removal and storage<br>• Carry out work as assigned in order to ensure the correct and functional set up of all functions<br>• Operate equipment for functions as when required<br>• Ensure on a monthly basis that an inventory is conducted for all equipment used for banquets<br>• Ensure that all outgoing and incoming equipment which have been requested for banquets outside catering are logged daily<br>• Carry out assignments on the ‘Preventive Maintenance Programme’<br>• Cooperate and provide assistance with other Engineering colleagues whenever necessary and available<br>• Maintain cleanliness and orderliness inside A/V control room and A/V storage room<br>• Inspect all function room daily and breakouts area, ensuring all lights, A/C and services are defect free and repair or replace lamps immediately<br>• Carry out any work requested by your Superiors</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.<br><br>As a Laundry Valet you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:<br><br>• Responsible for pick up and delivery of guest laundry<br>• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed<br>• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message<br>• Report immediately any guest valuables / items found in pockets of clothes sent to laundry<br>• Check all items for damage and stains and take appropriate action to rectify these issues<br>• Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary<br>• Responsible for delivering all guest items punctually and in a professional, courteous way<br>• Assist in the loading and unloading of dryers and sort out washed laundry items<br>• Assist in inventories and attend all trainings as informed and scheduled</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Ensure guests are greeted appropriately upon arrival in a warm manner<br>• Open car doors for arriving and departing guests and escort them to the lobby<br>• Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request<br>• Forward all guest complaints or problems to the manager on duty<br>• Ensure that an effective handover is made between duty shifts <br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times<br>• Establish, promote and maintain good public relation while meeting or exceeding guest expectations</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.<br><br>As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:<br><br>• Perform tasks as per instructions from the immediate supervisor and as per duty schedule<br>• Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly<br>• Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request<br>• Ensure proper appearance and grooming while on duty<br>• Answer the Room Service telephones, if and when required <br>• Make himself / herself familiar with all relevant issues concerning the Room Service<br>• Report cleanliness and maintenance issues to the immediate supervisor<br>• Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc <br>• Flexible to work in other areas when required by the immediate supervisor<br>• Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Coordinate daily tasks with the Sous Chef or Executive Chef<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up and supervising of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control<br>• Consult and check on daily requirements, functions and last minute events<br>• Guide and train the subordinates on a daily basis to ensure high motivation and economical working environment</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.<br><br>As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas<br>• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner<br>• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior <br>• Obtain all loss reports, investigate, follow-up and determine course of action<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:<br><br>• Receive each guest call in a professional and friendly manner<br>• Maintain effective communication with all related department to ensure smooth service delivery<br>• Handle every query in a polite and courteous manner and exceed guest expectations<br>• Ensure guests are greeted by name upon calling as per the Rotana Standard<br>• Maintain an up to date knowledge of the hotel and local services<br>• Maintain an awareness of guest profile through the Opera guest profile system<br>• Complete management’s long distance call vouchers and record them on the traffic sheet<br>• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard<br>• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls<br>• Take messages for guests and management as per the required standard</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a passionate and dynamic Human Resources professional who thrives on creating an exceptional colleague experience, delivering creative people solutions and building a culture where colleagues feel valued, supported and connected.</p> <p>As Director of Human Resources, you will lead the hotel’s HR function, partnering with the leadership team to deliver the people strategy, strengthen colleague engagement and support the achievement of our business objectives.</p> <p>You will be responsible for managing the Human Resources function in line with the hotel’s strategic objectives, while creating a positive, engaging and high-performance culture for our colleagues.</p> <p>Your key responsibilities will include:</p> <ul> <li>Guide and direct all facets of Human Resources, including recruitment, coaching, compensation &amp; benefits, health &amp; safety, performance management and succession planning.</li> <li>Ensure the recruitment of high-caliber colleagues to support business objectives while remaining within approved staffing plans and budgets.</li> <li>Provide functional direction and ensure compliance with all legal and regulatory requirements.</li> <li>Act as a trusted sounding board for colleague concerns, mediating solutions and initiating changes where required.</li> <li>Provide direction, coaching and counselling on performance management, employee relations and other HR matters.</li> <li>Maintain a high level of colleague satisfaction, engagement and team spirit through active support, direction and participation in hotel committees and initiatives.</li> <li>Champion Treasured Time, creating meaningful opportunities for colleagues to connect, recharge and enjoy quality time, reinforcing Rotana’s commitment to the overall colleague experience.</li> <li>Maintain effective and transparent communication throughout the hotel, ensuring colleagues remain informed and connected.</li> <li>Establish and implement the annual objectives, budget and programmes for the Human Resources Department in conjunction with the hotel’s strategic plan.</li> <li>Foster a cooperative and high-performance working climate, maximising productivity, colleague engagement and morale.</li> <li>Partner with the hotel leadership team to strengthen talent development, succession planning and leadership capability.</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The Sales Coordinator plays a key role in supporting the sales team by coordinating sales-related activities and ensuring smooth communication between internal teams and clients.<br><br>Job Responsibility:<br>1. Support sales team in preparing quotations, proposals, and sales contracts.<br>2. Coordinate with internal teams to ensure timely delivery of products or services to clients.<br>3. Maintain sales records and update the CRM system with relevant information.<br>4. Respond to client inquiries and provide after-sales support.<br>5. Schedule sales meetings, prepare presentation materials, and take meeting minutes when necessary.<br>6. Assist in market research and identifying potential sales opportunities.<br><br>Candidate Requirements:<br>1. Proven work experience as a Sales Coordinator or similar role.<br>2. Strong organizational and multitasking skills.<br>3. Excellent communication and interpersonal abilities.<br>4. Proficiency in MS Office and CRM software.<br>5. Ability to work well in a team environment.<br>6. Bachelor's degree in Business Administration or related field is preferred.</p> </div>