وظائف Jordan Himaya Activity

<p><strong>SCOPE OF WORK</strong></p> <p><strong>JORDAN Himaya Activity</strong></p> <table align="center" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>Procurement &amp; Construction Officer</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA (18 Months)</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Procurement Manager</p> </td> </tr> </tbody> </table> <ol> <li><strong>Project Background:</strong></li> </ol> <p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.&nbsp;</p> <p><strong>Role’s Purpose:</strong></p> <p>The Procurement &amp; Construction Officer is a key member of the Project Team. S/he will play a pivotal role in ensuring integrity, fairness, and openness in procurement processes and adherence to policies, procedures, and controls. The main responsibility for this position is to conduct procurement of goods, services, construction and rehabilitation activities in compliance with DAI policies and procedures, and US requirements. The position requires relevant work experience in the field of procurement and contracting across a variety of industry sectors, contract management, dispute resolution, managing interpersonal relationships and communication, and investigating/following up on vendor issues. The position requires knowledge of the Federal Acquisition Regulations (FAR). The Procurement &amp; Construction Officer will be responsible for gathering complete procurement related backup documentation and auditing prior to submission to the Project´s Finance Team. S/he will develop and release solicitations, conduct price/cost/reasonability analyses, and perform any other related duties as assigned.</p> <p>In addition to procurement responsibilities, the Procurement &amp; Construction Officer will provide technical support for construction and rehabilitation projects, including the review of engineering documents, support during the planning and procurement phases, monitoring construction activities, and coordinating with project stakeholders to ensure quality implementation and timely delivery of project activities.</p> <p><strong>Key Duties and Responsibilities</strong><strong>:</strong></p> <ul> <li><em>General Acquisition &amp; Procurement Responsibilities</em> <ul > <li>Solicit bids and quotes from vendors in adherence with policies &amp; approved requisitions and quarterly procurement plans.</li> <li>Monitor, track and expedite all project procurement activities and delivery status of goods/services.</li> <li>Gather current pricing information independently.</li> <li>Conduct price/cost/reasonability analyses.</li> <li>Help non-procurement staff understand the requirements for submitting accurate and thorough requisitions, cost estimates, statements of work, or to determine other technical specifications.</li> <li>Determine source selection methods for complex procurement to ensure compliance.</li> <li>Assist project staff in coordinating meetings, facilitating discussions, and developing briefings in support of the source selection process.</li> <li>Prepare cost evaluation data, and source selection documentation.</li> <li>Ensure procurements are approved by the required DAI authorities, and/or client approvals are received, before awards are made.</li> <li>Through market research efforts, identify and qualify potential suppliers (and products/services). Ensure that beneficial, ethical and open supplier relationships are created and maintained according to procurement policies.</li> <li>Maintain procurement file system in DAI’s procurement system (WRIKE)</li> <li>Work closely with various home office support staff.</li> <li>Provide technical assessments and recommendations for construction and rehabilitation projects during the planning phase to support project development and procurement activities.</li> <li>Review engineering designs, drawings, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, health and safety plans, quality assurance and quality control plans, surveys, and equipment requirements. Provide written comments and recommendations to improve technical quality and ensure project requirements are adequately reflected in procurement and contractual documents.</li> </ul> </li> <li><em>Construction Monitoring and Technical Support</em> <ul > <li>Conduct regular site visits to monitor the quality, progress, safety, environmental compliance, and climate risk mitigation measures for construction and rehabilitation activities.</li> <li>Maintain and update project implementation schedules for assigned construction activities and report on project progress, identifying potential risks, delays, and recommended corrective actions.</li> <li>Provide technical advice and practical engineering solutions to address implementation challenges and support the timely completion of construction activities.</li> <li>Prepare site visit reports and communicate findings and recommendations to the project team.</li> <li>Coordinate and communicate with government counterparts, consultants, contractors, suppliers, and other stakeholders on technical and construction-related matters.</li> </ul> </li> <li><em>Procurement Management Systems</em> <ul > <li>Enforce use of DAI’s operations &amp; procurement system, etc.</li> <li>Maintain electronic procurement records &amp; files in various DAI’s system platforms.</li> <li>Help DAI staff understand the use of procurement systems as necessary.</li> </ul> </li> <li><em>Audit </em> <ul > <li>Prepare complete backup documentation for procurement purchases &amp; submit to project’s Finance Team.</li> <li>Conduct daily reviews of procurement related backup documentation to ensure completeness, accuracy, and compliance.</li> <li>Perform regular spot audits of procurement files.</li> <li>Assist and collaborate in external or internal audits as necessary.</li> </ul> </li> <li><em>Compliance/Policies &amp; Procedures</em> <ul > <li>Ensure integrity, compliance, fairness, accuracy, and openness in procurement processes.</li> <li>Ensure adequate competition is achieved, as per DAI policies and procedures.</li> <li>Ensure DAI/US Government and FAR policies, and procedures are followed and enforced.</li> <li>Help other project staff become more familiar, and understand, the DAI policies and procedures related to procurement.</li> </ul> </li> <li>Other duties assigned by the Procurement Manager, DFO, and COP.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s degree in civil engineering, architectural engineering, or a related field.</li> <li>5+ years of responsible experience in procurement, construction procurement, or a related field, including at least 3 years of direct experience in construction, engineering, or site-based activities.</li> <li>Demonstrated experience in construction and rehabilitation procurement, including reviewing engineering designs, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, and other technical documents.</li> <li>Knowledge of US Government procurement policies and procedures required.</li> <li>Experience with Microsoft office suite.</li> <li>Demonstrated knowledge of internal controls and audit processes.</li> <li>Prior work experience in Jordan.</li> <li>Professional proficiency in English and Arabic is required.</li> </ul> <p><strong>Skills</strong>&nbsp;</p> <ul> <li>An extremely well organized and self-directed individual with sound technical skills, analytical ability, good judgment, strong operational focus.&nbsp; &nbsp;</li> <li>Strong problem-solving skills as well as exceptional customer relations (both internally &amp; externally).</li> <li>Strong commitment to ethics and completing compliant procurement procedures.</li> <li>Excellent written and oral communication skills.</li> <li>Strong understanding of budgets.</li> </ul> <p><strong>Reporting</strong></p> <p>The Procurement and Construction Officer will report to the Procurement Manager.</p> <p>&nbsp;</p>

<p><b ><span >SCOPE OF WORK</span></b></p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>IT Officer (G5)</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Systems Strengthening &amp; Implementation Lead</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Projects Background:</strong></p> <p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p> <p >&nbsp;</p> <ol> <li value="2"><strong>Position Description:</strong></li> </ol> <p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition,&nbsp; s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening &amp; Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p ><strong>A. Case Management System Deployment:</strong></p> <ul> <li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li> <li>Troubleshoot technical issues and adapt the system to local needs.</li> <li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li> <li>Provide on-the-job technical assistance and monitor system usage.</li> <li>Collect feedback, identify challenges, and recommend improvements.</li> <li>Ensure adherence to data security, confidentiality, and best practices.</li> <li>Support data entry and generate regular progress reports.</li> </ul> <p ><strong>B. Support for IT Systems and User Support:</strong></p> <ul> <li>Maintain IT infrastructure (computers, printers, network equipment).</li> <li>Perform preventive maintenance.</li> <li>Handle setup and imaging of new machines.</li> <li>Monitor system performance and conduct routine troubleshooting.</li> <li>Support data backups and antivirus updates.</li> <li>Address LAN and internet connectivity issues.</li> <li>Provide end-user support for hardware, software, and applications.</li> <li>Manage user accounts and permissions (e.g., TAMIS access).</li> </ul> <p ><strong>C. Support for Network, Security, and Inventory:</strong></p> <ul> <li>Maintain network security protocols and ensure compliance with DAI standards.</li> <li>Assist in configuring and maintaining network components.</li> <li>Support market research and procurement of IT equipment.</li> <li>Maintain accurate inventory and assist with annual IT audits.</li> </ul> <p ><strong>D. Communication and Coordination:</strong></p> <ul> <li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li> <li>Report major incidents and contribute to IT status updates.</li> </ul> <p ><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li> <li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li> <li>Experience in electronic case management systems is preferred.</li> <li>Proven ability to work in multiple locations and adapt to different organizational environments.</li> <li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li> <li>Familiarity with Windows environments and basic network configuration.</li> <li>Strong communication, organizational, and customer service skills.</li> <li>Fluency in Arabic; working knowledge of English preferred.</li> </ul>

<p><strong>SCOPE OF WORK</strong></p> <p><strong>JORDAN Himaya Activity</strong></p> <table align="center" border="1" cellpadding="0" cellspacing="0" width="497"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>Wayfinding and Signage System Consultant</p> </td> </tr> <tr> <td > <p><strong>Period of Performance (PoP)</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Deputy Chief of Party +Law Enforcement and Protection Specialist</p> </td> </tr> </tbody> </table> <p><strong>Project Background:</strong></p> <p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project works to improve survivor-centered institutional capacity and strengthen the legislative and policy frameworks that protect survivors and support effective responses to violence. Himaya applies a survivor-centered systems-strengthening approach to improve response services, and the implementation of survivor-centered legislation and policies.</p> <p>As part of this effort, the Comprehensive Service Center (CSC) in East Amman is being established by the Family Protection and Juvenile Department (FPJD) as Jordan’s first fully co-located One-Stop Shop (OSS) for domestic and sexual violence response services. It will bring together relevant government and civil society service providers under one roof to support coordinated, confidential, trauma-informed, and survivor-centered access to protection, legal, health, psychosocial, social assistance, and referral services.</p> <p>To support safe, accessible, and confidential navigation throughout the CSC, Himaya seeks a consultant to develop an internal and external wayfinding and signage system that promotes accessibility, privacy, reduces confusion and unnecessary waiting, and supports an empowering survivor-centered environment.</p> <p>The CSC comprises of Three floors, with an approximate gross floor area of 3,754.14 m². The facility is designed to accommodate multiple government and partner service providers withing a single integrated survivor-centered environment. The functional distribution of the building is as follows:</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Floor</strong></p> </td> <td > <p><strong>Size (m²)</strong></p> <p>&nbsp;</p> </td> <td > <p><strong>Primary Function</strong></p> </td> </tr> <tr> <td > <p>Basement</p> </td> <td > <p>1,316.81</p> </td> <td > <p>Juvenile Services</p> </td> </tr> <tr> <td > <p>Ground Floor (#sq.m)</p> </td> <td > <p>1,198.13</p> </td> <td > <p>Survivor Services</p> </td> </tr> <tr> <td > <p>First Floor (#sq.m)</p> </td> <td > <p>1,239.20</p> </td> <td > <p>Mix Services</p> </td> </tr> </tbody> </table> <p>The proposed wayfinding and signage system shall consider the multi-level layout, functional zoning, user journey, and the different privacy and accessibility requirements associated with each service area.</p> <p><strong>Role’s Purpose:</strong></p> <p>The consultant will design a comprehensive internal and external wayfinding and signage system for the CSC. The system should enable survivors and visitors to navigate the center safely, clearly, and with dignity, while supporting accessibility, confidentiality, trauma-informed service delivery, operational flow, and coordination across co-located service providers.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p>The consultant is expected to carry out the following:&nbsp; &nbsp;</p> <ul> <li><strong>Coordination and document review phase:</strong></li> </ul> <ol> <li value="NaN">Hold an inception meeting with Himaya and FPJD to confirm the scope of work, methodology, workplan, deliverables, approval process, site access arrangements, and key stakeholders.</li> <li value="NaN">Review relevant CSC documentation, including floor plans, room functions, service flows, security and confidentiality considerations, accessibility requirements, branding guidance, and other operational documents provided by Himaya.</li> <li value="NaN">Conduct site visits to assess external and internal navigation needs, including the building approach, nearby access points, drop-off or arrival areas, building entrance, reception and intake areas, corridors, stairs, elevators, waiting areas, service rooms, child-friendly spaces, staff-only areas, emergency exits, and restricted or sensitive locations.</li> <li value="NaN">Identify navigation barriers, privacy risks, accessibility gaps, safety considerations, unclear decision points, and priority locations where signs or other wayfinding cues are required.</li> </ol> <ul> <li><strong>Design Phase:</strong></li> </ul> <ol> <li value="NaN">Map key visitor journeys for different user groups, including survivors, children, persons with disabilities, accompanying persons, visitors, service providers, and staff.</li> <li value="NaN">Develop a comprehensive wayfinding strategy covering external and internal signage, visitor flow, directional logic, naming conventions, bilingual Arabic-English content, visual cues, and accessibility considerations.</li> <li value="NaN">Develop signage concepts and layouts, including sign hierarchy, sign types, location plans, content, and visual design standards.</li> <li value="NaN">Ensure the system promotes accessibility, a user-friendly experience through clear communication, logical placement, and inclusive design principles.</li> <li value="NaN">Prepare technical specifications for the signage system in, including sign locations, dimensions, materials, finishes, and mounting and installation requirements.</li> <li value="NaN">Coordinate with Himaya, FPJD, relevant building or engineering counterparts, service providers, and suppliers as needed to ensure that the proposed wayfinding system is practical, survivor-centered, and aligned with CSC operational requirements.</li> </ol> <ul> <li><strong>Wayfinding plan validation phase:</strong></li> </ul> <ol> <li value="NaN">Prepare a draft signage location plan and technical design package for review by Himaya and FPJD, including marked-up floor plans or layouts, sign schedules, sign content, design concepts, technical specifications, and installation requirements.</li> <li value="NaN">Prepare a sufficiently detailed Bill of Quantities (BoQ) and cost estimate for the proposed wayfinding system, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs, and installation requirements.</li> <li value="NaN">Facilitate validation meetings with Himaya, FPJD, and relevant stakeholders to present findings, review the proposed system, document feedback, and agree on revisions and implementation priorities.</li> <li value="NaN">Deliver a presentation summarizing the assessment findings, visitor journey analysis, the internal and external wayfinding system, design package, implementation priorities, and any risks or decisions requiring Himaya approval.</li> <li value="NaN">Revise and finalize all design deliverables based on Himaya and stakeholder feedback; conduct all necessary design review meetings and continue revising the designs until final stakeholder approval is obtained. Submit editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> </ol> <ul> <li><strong>I</strong><strong>nstallation support and final handover phase:</strong></li> </ul> <ol> <li value="NaN">Provide technical support during procurement and production, including responding to clarification questions, reviewing submissions, samples, mock-ups, and material selections.</li> <li value="NaN">Conduct site visits during installation to monitor placement, visibility, quality, accessibility, safety, and consistency with the approved wayfinding package.</li> <li value="NaN">Conduct a final handover review with Himaya and relevant stakeholders and submit a final handover note documenting photos of installed signage, and any remaining operational recommendations.</li> </ol> <p><strong>Deliverables:</strong></p> <ol> <li>Site Assessment and Visitor Journey Report, covering external and internal navigation needs, user journeys, accessibility considerations, confidentiality and safety risks, key decision points, priority signage locations, and recommended wayfinding improvements.</li> <li>Draft Wayfinding Strategy and Signage Design Package, including the proposed internal and external wayfinding approach, signage hierarchy, naming conventions, bilingual Arabic-English content, icons or pictograms, sign types, marked-up floor plans or layouts, sign locations, dimensions, materials, finishes, mounting methods, technical specifications, and installation notes.</li> <li>Detailed Bill of Quantities and Cost Estimate, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs including installation costs</li> <li>Final Wayfinding Package and Presentation, incorporating Himaya and stakeholder feedback, including the final signage location plan, design package, BoQ, implementation priorities, risks, pending decisions, editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> <li>A complete signage schedule identifying sign reference numbers, locations, dimensions, content, materials and quantities.</li> <li>Installation Support and Final Handover Note, including technical comments during supplier/procurement review, observations from installation site visits, assessment of placement, visibility, quality, accessibility, safety, and consistency with the approved package, photos of installed signs, punch-list items, and remaining operational recommendations.</li> </ol> <p><strong>Qualifications</strong></p> <p>The following qualifications are required for the wayfinding consultant:</p> <ol> <li value="NaN">Bachelor's degree in graphic design, visual communication, environmental design, architecture, urban design, or related field. A relevant advanced degree is desirable.</li> <li value="NaN">Minimum of 10 years of relevant professional experience in wayfinding, signage systems, environmental graphic design, institutional facility navigation, or public-facing service facility navigation.</li> <li value="NaN">Demonstrated experience designing internal and external wayfinding or signage systems for governmental, health, justice, protection, social service, education, or other high-traffic public-facing facilities.</li> <li value="NaN">Demonstrated ability to translate service flows, confidentiality needs, security requirements, accessibility needs, and visitor experience considerations into practical wayfinding solutions.</li> <li value="NaN">Strong understanding of accessibility and universal design principles, including readable signage, inclusive navigation, high-contrast visuals, and the needs of people with disabilities.</li> <li value="NaN">Experience preparing signage schedules, technical specifications, bills of quantities, cost estimates, supplier-ready design packages, and installation notes.</li> </ol> <p><strong>Reporting</strong></p> <p>The consultant will report to the Deputy Chief of Party and the Law Enforcement and Protection Specialist.</p> <p><strong>Duration and Timeline:</strong></p> <p>The consultant is expected to complete all assignments and submit all required deliverables within a maximum of 2 months from the start of the consultancy.</p> <p><strong>Application Process:</strong></p> <p>Interested applicants are invited to submit the following documents:</p> <ul> <li>Updated Curriculum Vitae (CV).</li> <li>A cover letter outlining their relevant qualifications, experience, and interest in this consultancy.</li> <li>A portfolio demonstrating at least 3 similar projects completed within the last ten years.</li> <li>Estimated level of effort (number of working days) and daily rate required to complete the assignment.</li> </ul> <p>Applications must be submitted by email to <strong>Himaya_info@dai.com</strong> no later than the close of business<strong> (COB) on July 28, 2026</strong> with the subject line Application – Wayfinding and Signage System Consultant<strong>.</strong> Only shortlisted candidates will be contacted.</p>