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<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role</p><p>EY's AI Hub is looking for an experienced Automation QA Engineer to ensure the quality, reliability, and performance of our applications, including AI-powered products built on modern web stacks. You'll design and maintain automated test suites for applications built with Next.js and Python, with a strong focus on cross-browser testing and CI/CD integration.</p><p>What You'll Do</p><ul><li>Design, build, and maintain automated test frameworks and suites for web applications (Next.js frontend, Python backend/services)</li><li>Develop and execute cross-browser automated test scripts to ensure consistent functionality across Chrome, Firefox, Safari, and Edge</li><li>Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or similar) to enable continuous testing and fast feedback loops</li><li>Collaborate with developers, product managers, and other QA engineers to define test strategies and acceptance criteria</li><li>Identify, document, and track bugs through to resolution, working closely with engineering teams</li><li>Perform functional, regression, integration, and end-to-end testing</li><li>Continuously improve test coverage, automation efficiency, and overall QA processes</li><li>Contribute to test planning for AI-driven features and help define quality benchmarks for AI model outputs where applicable</li><li>Monitor and maintain test environments and test data</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 – 8 years of experience in automation QA / SDET roles</li><li>Strong hands-on experience testing web applications, ideally with Next.js/React-based frontends</li><li>Proficiency in Python for writing test automation scripts and frameworks</li><li>Solid experience with cross-browser testing tools and strategies</li><li>Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or similar)</li><li>Strong understanding of QA methodologies: functional, regression, integration, and end-to-end testing</li><li>Familiarity with version control systems (Git)</li><li>Strong analytical and debugging skills, with attention to detail</li><li>Good communication skills and ability to work closely with cross-functional teams</li><li>Nice to Have: Experience working on AI/ML-powered projects or products (e.g., testing AI model outputs, chatbots, LLM-based features)</li><li>Familiarity with API testing tools (Postman, REST Assured, etc.)</li><li>Experience with performance or load testing</li><li>Exposure to cloud platforms (AWS, Azure, or GCP)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Syarah is on a mission to change how people buy their cars in Saudi and the Middle East.<br> We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms.<br> Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more.<br> Our goal is to turn car buying into an experience of delight, comfort and peace of mind.<br> We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.<br> All Syarah employees are expected to work in accordance with Syarah core values: Tolerance, Transparency, Respect, Integrity and Positivity.<br> Responsibilities: Working closely with engineering, product and other business teams to communicate problem impacts and to understand business requirements.<br> Strong knowledge of software testing principles and techniques, verification and validation techniques, and defect management.<br> Defining the scope of testing within the context of each release/delivery.<br> Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.<br> Maintain and run automation scripts for new functionality and regression testing.<br> Write and implement automation scripts for API , Mobile , and Web.<br> Good knowledge of software QA methodologies, tools and processes Identify, troubleshoot, and document issues thoroughly during bugs tracking.<br> Excellent analytical, logical and problem-solving skills.<br> Conduct all types of testing [Smoke Test, Ad-hoc test, System test, Integration test.<br>.etc]. Good Experience in API's testing using tools such as (Postman, Soap UI, Katalon).<br> Familiar with SQL Queries Good experience in test frameworks such as Selenium or Appium.<br> Good Experience developing automated UI and API tests Experience with Web testing elements such as HTML, CSS, XPath, etc.<br> Ability to work in a fast-paced environment where team collaboration and personal pride in quality of work are highly valued.<br> Education and Experience: BS/MS degree in Computer Science, Engineering or a related subject 3+ years of progressive professional experience in Quality Control and Testing.<br> 2+ years of experience writing automated tests, including integration, API, Mobile, Web and Performance.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working closely with engineering, product and other business teams to communicate problem impacts and to understand business requirements. Strong knowledge of software testing principles and techniques, verification and validation techniques, and defect management. Defining the scope of testing within the context of each release/delivery. Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues. Maintain and run automation scripts for new functionality and regression testing. Write and implement automation scripts for API , Mobile , and Web. Good knowledge of software QA methodologies, tools and processes Identify, troubleshoot, and document issues thoroughly during bugs tracking. Excellent analytical, logical and problem-solving skills. Conduct all types of testing [Smoke Test, Ad-hoc test, System test, Integration test..etc]. Good Experience in API's testing using tools such as (Postman, Soap UI, Katalon). Familiar with SQL Queries Good experience in test frameworks such as Selenium or Appium. Good Experience developing automated UI and API tests Experience with Web testing elements such as HTML, CSS, XPath, etc. Ability to work in a fast-paced environment where team collaboration and personal pride in quality of work are highly valued.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BS/MS degree in Computer Science, Engineering or a related subject 3+ years of progressive professional experience in Quality Control and Testing. 2+ years of experience writing automated tests, including integration, API, Mobile, Web and Performance.</p><p></p></section>
<p><h4>Description</h4>
<p>Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.</p>
<p>We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p>
<p>All Syarah employees are expected to work in accordance with Syarah core values: Tolerance, Transparency, Respect, Integrity and Positivity.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Working closely with engineering, product and other business teams to communicate problem impacts and to understand business requirements.</li>
<li>Strong knowledge of software testing principles and techniques, verification and validation techniques, and defect management.</li>
<li>Defining the scope of testing within the context of each release/delivery.</li>
<li>Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.</li>
<li>Maintain and run automation scripts for new functionality and regression testing.</li>
<li>Write and implement automation scripts for API, Mobile, and Web.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Good knowledge of software QA methodologies, tools and processes.</li>
<li>Identify, troubleshoot, and document issues thoroughly during bugs tracking.</li>
<li>Excellent analytical, logical and problem-solving skills.</li>
<li>Conduct all types of testing [Smoke Test, Ad-hoc test, System test, Integration test, etc.].</li>
<li>Good experience in APIs testing using tools such as Postman, Soap UI, Katalon.</li>
<li>Familiar with SQL queries.</li>
<li>Good experience in test frameworks such as Selenium or Appium.</li>
<li>Good experience developing automated UI and API tests.</li>
<li>Experience with web testing elements such as HTML, CSS, XPath, etc.</li>
<li>Ability to work in a fast-paced environment where team collaboration and personal pride in quality of work are highly valued.</li>
</ul>
<h4>Education and Experience:</h4>
<ul>
<li>BS/MS degree in Computer Science, Engineering or a related subject.</li>
<li>3+ years of progressive professional experience in Quality Control and Testing.</li>
<li>2+ years of experience writing automated tests, including integration, API, Mobile, Web and Performance.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.</p>
<p>We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p>
<p>All Syarah employees are expected to work in accordance with Syarah core values: Tolerance, Transparency, Respect, Integrity and Positivity.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Working closely with engineering, product and other business teams to communicate problem impacts and to understand business requirements.</li>
<li>Strong knowledge of software testing principles and techniques, verification and validation techniques, and defect management.</li>
<li>Defining the scope of testing within the context of each release/delivery.</li>
<li>Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.</li>
<li>Maintain and run automation scripts for new functionality and regression testing.</li>
<li>Write and implement automation scripts for API, Mobile, and Web.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Good knowledge of software QA methodologies, tools and processes.</li>
<li>Identify, troubleshoot, and document issues thoroughly during bugs tracking.</li>
<li>Excellent analytical, logical and problem-solving skills.</li>
<li>Conduct all types of testing [Smoke Test, Ad-hoc test, System test, Integration test, etc.].</li>
<li>Good experience in APIs testing using tools such as Postman, Soap UI, Katalon.</li>
<li>Familiar with SQL queries.</li>
<li>Good experience in test frameworks such as Selenium or Appium.</li>
<li>Good experience developing automated UI and API tests.</li>
<li>Experience with web testing elements such as HTML, CSS, XPath, etc.</li>
<li>Ability to work in a fast-paced environment where team collaboration and personal pride in quality of work are highly valued.</li>
</ul>
<h4>Education and Experience:</h4>
<ul>
<li>BS/MS degree in Computer Science, Engineering or a related subject.</li>
<li>3+ years of progressive professional experience in Quality Control and Testing.</li>
<li>2+ years of experience writing automated tests, including integration, API, Mobile, Web and Performance.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.<br> You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.<br> This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.<br> ❏ Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools ❏ Build AI agents that automate customer service, operations, sales, reporting, and internal business processes ❏ Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications ❏ Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data ❏ Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks ❏ Develop AI-powered assistants, chatbots, and internal copilots for business users ❏ Build automated reporting, monitoring, and business intelligence workflows ❏ Conduct workflow discovery sessions and identify automation opportunities across departments ❏ Create technical documentation, architecture diagrams, and deployment guidelines ❏ Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability ❏ Collaborate with designers, strategists, and developers to deliver AI-powered business solutions ❏ Have 3+ years of experience building workflow automation, integrations, or digital business systems ❏ Have hands-on experience with n8n, Make.<br>com, Zapier, or similar automation platforms ❏ Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies ❏ Understand prompt engineering, AI orchestration, and agent-based systems ❏ Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations ❏ Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools ❏ Have experience working with structured and unstructured data ❏ Have basic programming knowledge in JavaScript, Python, or TypeScript ❏ Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks ❏ Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems ❏ Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies ❏ Have built customer service, sales, HR, finance, or operations AI agents ❏ Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications ❏ Think in systems and enjoy simplifying complex business processes ❏ Communicate clearly and take ownership of delivery ❏ Have strong troubleshooting and problem-solving skills ❏ Are comfortable working directly with clients and stakeholders ❏ Can deliver production-ready AI and automation solutions that create measurable operational efficiencies ❏ Have a track record of reducing manual processes through intelligent automation ❏ Can design scalable automation frameworks that can be reused across multiple projects and clients ❏ Continuously identify opportunities to introduce AI and automation into business operations</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Own the design and operation of internal automations and AI-powered agents. You'll turn API workflows into reliable, observable systems using n8n and LLMs.</p><p>Key Responsibilities :</p><ul><li>Build and maintain n8n workflows and custom nodes that orchestrate APIs, webhooks, and LLM calls.</li><li>Design AI-assisted flows (classification, extraction, summarization, decision support) with clear guardrails.</li><li>Implement secrets management, RBAC, rate limiting, and prompt-injection defenses.</li><li>Add monitoring, alerting, and cost tracking; set SLOs for critical automations.</li><li>Write concise docs/playbooks; enable self-serve patterns for teammates.</li><li>Continuously improve reliability, latency, and cost via testing and iteration.</li></ul><p>Strong hands-on with n8n (or Make/Zapier/Airflow) and REST/GraphQL APIs. Proficiency in Python or other programming languages for custom logic/integrations. Practical LLM experience (function calling, prompting, evaluation basics). Solid grasp of auth (OAuth2/JWT), webhooks, queues, retries, and idempotency. SQL fundamentals and basic NoSQL familiarity. Security mindset: data handling, secrets, dependency hygiene.</p><p>Nice-to-Haves GCP/AWS, Docker/Kubernetes, GitOps/CI. Observability (logs/metrics/traces). Exposure to LangChain or RPA/BPM concepts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p><p></p></section>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>About role:</h4>
<p>We are looking for a skilled junior AI support & training specialist. The role focuses on managing customer communications through mass email and SMS campaigns, supporting AI automation processes, and preparing reports and content. This is a flexible position requiring 6 hours of work daily, with availability on weekends if needed (on-call basis).</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Support AI-driven automation workflows for communication and marketing.</li>
<li>Prepare accurate reports and performance dashboards on campaign results.</li>
<li>Write and edit articles, updates, and communication materials.</li>
<li>Ensure message compliance, accuracy, and delivery success.</li>
<li>Provide minimal direct customer communication if required.</li>
<li>Collaborate with internal stakeholders to align messaging and automation processes.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>Experience with email marketing tools, SMS platforms, and automation systems.</li>
<li>Knowledge of AI automation tools is a strong advantage.</li>
<li>Strong reporting, analytical, and organizational skills.</li>
<li>Excellent written communication in English and Arabic.</li>
<li>Prior experience in digital marketing, customer communication, or automation preferred.</li>
<li>Ability to operate an Intercom system will be a huge advantage.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment.</li>
<li>The opportunity to work with a leading ticketing provider in GCC.</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>About role:</h4>
<p>We are looking for a skilled junior AI support & training specialist. The role focuses on managing customer communications through mass email and SMS campaigns, supporting AI automation processes, and preparing reports and content. This is a flexible position requiring 6 hours of work daily, with availability on weekends if needed (on-call basis).</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Support AI-driven automation workflows for communication and marketing.</li>
<li>Prepare accurate reports and performance dashboards on campaign results.</li>
<li>Write and edit articles, updates, and communication materials.</li>
<li>Ensure message compliance, accuracy, and delivery success.</li>
<li>Provide minimal direct customer communication if required.</li>
<li>Collaborate with internal stakeholders to align messaging and automation processes.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>Experience with email marketing tools, SMS platforms, and automation systems.</li>
<li>Knowledge of AI automation tools is a strong advantage.</li>
<li>Strong reporting, analytical, and organizational skills.</li>
<li>Excellent written communication in English and Arabic.</li>
<li>Prior experience in digital marketing, customer communication, or automation preferred.</li>
<li>Ability to operate an Intercom system will be a huge advantage.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment.</li>
<li>The opportunity to work with a leading ticketing provider in GCC.</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key job responsibilities</p><p>Business Transformation & Strategy:</p><p>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.</p><p>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.</p><p>3. Identify AI-first or automation opportunity to improve marketing & communications efficiency delivering OpEx saving</p><p>3. Lead large-scale transformation programs from business case development through implementation and adoption.</p><p>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.</p><p><br></p><p>Process Excellence:</p><p>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.</p><p>2. Establish standardized operating procedures and governance mechanisms across sales teams.</p><p><br></p><p>Technology & Automation:</p><p>1. Partner with WW & MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.</p><p>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.</p><p>3. Drive adoption of new sales technologies and ensure realization of business benefits.</p><p><br></p><p>Data & Performance Management</p><p>1. Build performance measurement frameworks and transformation scorecards.</p><p>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.</p><p>3. Develop executive dashboards and present progress updates to senior leadership.</p><p><br></p><p>Change Management</p><p>1. Lead cross-functional stakeholder engagement and change management activities.</p><p>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.</p><p>3. Build a culture of continuous improvement and data-driven decision making.</p><p><br></p><p>Program Leadership</p><p>1. Manage multiple transformation initiatives simultaneously across business units.</p><p>2. Define product/program milestones, risks, dependencies, and resource requirements.</p><p>3. Ensure projects are delivered on time, within scope, and with measurable business impact.</p><p><br></p><p>Basic Qualifications</p><p>- 5+ years of product or program management, product marketing, business development or technology experience</p><p>- Experience owning/driving roadmap strategy and definition</p><p>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.</p><p><br></p><p>Preferred Qualifications</p><p>- Experience in influencing senior leadership through data driven insights</p><p>- Experience working across functional teams and senior stakeholders</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of product or program management, product marketing, business development or technology experience - Experience owning/driving roadmap strategy and definition - Knowledge of AI automation/workflow orchestration/sales technology ecosystems- Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders</p><p></p></section>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p>
<p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p>
<h4>Role responsibilities</h4>
<p><strong>Functional responsibilities</strong></p>
<ul>
<li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li>
<li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li>
<li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li>
<li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li>
<li>Support user training, documentation, and platform best practices.</li>
</ul>
<p><strong>Technical responsibilities</strong></p>
<ul>
<li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including:
<ul>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Journey Builder</li>
<li>Contact Builder</li>
<li>Mobile Studio</li>
<li>Triggered Sends</li>
</ul>
</li>
<li>Develop dynamic and personalized communications using:
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
</li>
<li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li>
<li>Troubleshoot technical issues and optimize campaign performance.</li>
</ul>
<p><strong>Data & integration</strong></p>
<ul>
<li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li>
<li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li>
<li>Support data migration, synchronization, and ETL processes.</li>
<li>Ensure data quality, governance, and compliance with marketing standards.</li>
</ul>
<p><strong>Campaign execution & optimization</strong></p>
<ul>
<li>Execute and monitor email and multi-channel marketing campaigns.</li>
<li>Perform QA testing and validate campaign accuracy before deployment.</li>
<li>Analyze campaign performance metrics and recommend optimization strategies.</li>
<li>Support A/B testing and reporting activities.</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Serve as the bridge between technical and business teams.</li>
<li>Mentor junior team members and support knowledge sharing.</li>
<li>Participate in architecture discussions and solution recommendations.</li>
<li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li>
<li>Strong techno-functional expertise in marketing automation platforms.</li>
<li>Proven experience with:
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Contact Builder</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
</li>
<li>Experience with Salesforce CRM integrations and customer data management.</li>
<li>Strong understanding of customer lifecycle marketing and campaign execution.</li>
<li>Excellent problem-solving and stakeholder communication skills.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Senior Business Transformation Manager to lead our AI initiatives charter for strategic transformation across our new seller success organization. This role will be responsible for driving AI-enabled automation, build vs buy decisions, process re-design, operational excellence, sales productivity and technology adoption to accelerate revenue growth and improve customer outcomes.<br>The ideal candidate combines strong experience on AI first initiatives across industries, business acumen, analytical rigor, program management expertise. They will partner closely with Sales, Product, Technology and Analytics to identify opportunities, design scalable solutions, pilot with internal quick-build or 3rd party solutions and deliver measurable business impact. He will be responsible to scale solutions across UAE, KSA, Egypt, Turkey & South Africa and potentially exporting to other emerging marketplaces.<br>Key job responsibilities<br>Business Transformation & Strategy:<br>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.<br>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.<br>3. Identify AI-first or automation opportunity to improve marketing & communications efficiency delivering OpEx saving<br>3. Lead large-scale transformation programs from business case development through implementation and adoption.<br>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.<br>Process Excellence:<br>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.<br>2. Establish standardized operating procedures and governance mechanisms across sales teams.<br>Technology & Automation:<br>1. Partner with WW & MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.<br>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.<br>3. Drive adoption of new sales technologies and ensure realization of business benefits.<br>Data & Performance Management<br>1. Build performance measurement frameworks and transformation scorecards.<br>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.<br>3. Develop executive dashboards and present progress updates to senior leadership.<br>Change Management<br>1. Lead cross-functional stakeholder engagement and change management activities.<br>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.<br>3. Build a culture of continuous improvement and data-driven decision making.<br>Program Leadership<br>1. Manage multiple transformation initiatives simultaneously across business units.<br>2. Define product/program milestones, risks, dependencies, and resource requirements.<br>3. Ensure projects are delivered on time, within scope, and with measurable business impact.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Experience owning/driving roadmap strategy and definition<br>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Senior Business Transformation Manager to lead our AI initiatives charter for strategic transformation across our new seller success organization. This role will be responsible for driving AI-enabled automation, build vs buy decisions, process re-design, operational excellence, sales productivity and technology adoption to accelerate revenue growth and improve customer outcomes.<br>The ideal candidate combines strong experience on AI first initiatives across industries, business acumen, analytical rigor, program management expertise. They will partner closely with Sales, Product, Technology and Analytics to identify opportunities, design scalable solutions, pilot with internal quick-build or 3rd party solutions and deliver measurable business impact. He will be responsible to scale solutions across UAE, KSA, Egypt, Turkey & South Africa and potentially exporting to other emerging marketplaces.<br>Key job responsibilities<br>Business Transformation & Strategy:<br>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.<br>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.<br>3. Identify AI-first or automation opportunity to improve marketing & communications efficiency delivering OpEx saving<br>3. Lead large-scale transformation programs from business case development through implementation and adoption.<br>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.<br>Process Excellence:<br>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.<br>2. Establish standardized operating procedures and governance mechanisms across sales teams.<br>Technology & Automation:<br>1. Partner with WW & MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.<br>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.<br>3. Drive adoption of new sales technologies and ensure realization of business benefits.<br>Data & Performance Management<br>1. Build performance measurement frameworks and transformation scorecards.<br>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.<br>3. Develop executive dashboards and present progress updates to senior leadership.<br>Change Management<br>1. Lead cross-functional stakeholder engagement and change management activities.<br>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.<br>3. Build a culture of continuous improvement and data-driven decision making.<br>Program Leadership<br>1. Manage multiple transformation initiatives simultaneously across business units.<br>2. Define product/program milestones, risks, dependencies, and resource requirements.<br>3. Ensure projects are delivered on time, within scope, and with measurable business impact.<br>- 5+ years of product or program management, product marketing, business development or technology experience<br>- Experience owning/driving roadmap strategy and definition<br>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.<br>- Experience in influencing senior leadership through data driven insights<br>- Experience working across functional teams and senior stakeholders<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Overview At TDM Group, we are looking for a motivated and enthusiastic Graduate Network Delivery & Implementation Engineer to join our growing team. This is an excellent opportunity for a recent graduate who is passionate about networking, cybersecurity, and network automation to develop their career while working on a large-scale enterprise network supporting over 200 customer sites across Europe. Working alongside experienced engineers, you will assist with the deployment, maintenance, and automation of network infrastructure, gaining hands-on experience with Cisco and Fortinet technologies while contributing to network implementation, support, and continuous improvement initiatives. This role is ideal for candidates who enjoy problem-solving, have a strong technical foundation, and are eager to apply their programming skills in Python and Ansible to modern network operations.</p><p>Key Duties and Responsibilities</p><ul><li>Network Deployment & Coordination Support the planning and coordination of network deployments across multiple customer sites. Review site documentation, IP addressing schemes, network diagrams, and connectivity requirements. Assist in preparing deployment documentation, equipment lists, and project records. Coordinate with internal teams, field engineers, ISPs, and customer stakeholders to ensure successful deployments. Provide remote technical support to engineers during installation activities. Verify network connectivity, remote access, and successful implementation following deployments.</li><li>Network Operations & Support Assist in monitoring and maintaining customer network infrastructure. Help troubleshoot network connectivity, routing, switching, and firewall issues under the guidance of senior engineers. Support firewall configuration, firmware upgrades, and security policy implementation using Fortinet and Cisco technologies. Maintain accurate network documentation, asset records, and topology diagrams.</li><li>Network Automation & Development Develop and enhance automation scripts using Ansible to simplify network deployment and operational tasks. Identify repetitive operational tasks and contribute ideas for automation and process improvement. Learn Infrastructure-as-Code (IaC) principles and help implement automation across customer environments. Work closely with senior engineers and cybersecurity teams to ensure automation aligns with operational and security standards.</li><li>Documentation & Continuous Improvement Update deployment records, technical documentation, and knowledge base articles. Register deployed hardware and ensure firmware compliance. Contribute to improving deployment processes, operational standards, and automation tools. Participate in technical training, certification programmes, and knowledge-sharing sessions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills & Experience</h2><p>We welcome applications from recent graduates or candidates with up to two years of experience.</p><ul><li>Essential<ul><li>Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related discipline.</li><li>Cisco certification (CCNA or higher).</li><li>Fortinet certification (NSE4 or higher).</li><li>Good understanding of networking fundamentals including: TCP/IP VLANs Routing & Switching NAT Firewalls VPN technologies</li><li>Programming knowledge in Python is a plus .</li></ul></li></ul><p></p></section>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>To support the Compliance team in ensuring adherence to regulatory requirements, internal policies, and ethical standards through day-to-day compliance tasks, data gathering, research, and process support. The role also aims to contribute to the improvement and automation of compliance operations while building foundational knowledge in the field.</p><br><br>Job Description
<br><ul>
<li>Develop a foundational understanding of compliance and ethics topics, including but not limited to anti-bribery, anti-money laundering, sanctions, and data privacy.</li>
<li>Perform basic compliance-related tasks with supervision and gradually take ownership of assigned responsibilities.</li>
<li>Assist in day-to-day compliance activities such as customer/vendor screening and internal checks.</li>
<li>Support the gathering, organizing, and analysis of compliance-related data for reviews and reporting.</li>
<li>Conduct basic research on regulatory topics and internal policies to support compliance initiatives.</li>
<li>Collaborate with other departments to ensure proper implementation of compliance procedures.</li>
<li>Support automation efforts and demonstrate willingness to work with technology tools to improve compliance processes; familiarity or interest in compliance platforms or workflow automation tools is a plus</li>
<li>Help maintain and update compliance dashboards, trackers, or digital tools as needed.</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in business, Law, Finance, Information Systems, or a related field.</li>
<li>0–2 years of experience in compliance, risk management, internal audit, or related fields.</li>
<li>Strong interest in regulatory compliance, ethics, and corporate governance.</li>
<li>Basic understanding of international compliance standards (e.g., AML, sanctions, anti-bribery) is an advantage.</li>
<li>Familiarity or hands-on experience with <strong>technology tools</strong>, data handling, or <strong>digital transformation initiatives</strong> is a plus.</li>
<li>Ability to work with Microsoft Office tools (Excel, PowerPoint, Word); knowledge of automation tools or compliance systems is a strong advantage.</li>
<li>Strong analytical, organizational, and communication skills.</li>
<li>Willingness to learn and grow within the compliance function.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Senior QA Frontend Engineer to join our dynamic team.</p><p>Understand complex business domain, define an effective test scope, and actively contribute to requirements analysis and feedback discussions</p><p>Collaborate with developers, product managers, and business stakeholders to ensure quality throughout the SDLC</p><p>Design, develop, and execute functional tests across the frontend and integration tests with APIs, and backend systems</p><p>Leverage AI tools to generate test cases, analyze UI/API failures, and streamline bug reporting workflows</p><p>Use prompt engineering techniques with AI tools to enhance exploratory testing, increase test coverage, and generate test data</p><p>Build & maintain robust automated tests using modern automation tools like cypress</p><p>Actively participate in sprint planning, code reviews, and technical discussions, offering input that strengthens product quality</p><p>Clearly communicate testing progress, risks, and status to relevant stakeholders</p><p>Contribute to continuous improvement of QA processes and standards within team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years experience in software testing, ideally with a web and API testing background</p><p>Ability to understand complex business domain, and identify business and test use cases</p><p>Experience working in Agile environments with different cross-functional teams</p><p>Skilled in JavaScript-based automation, particularly using tools such as Cypress</p><p>Familiarity with API testing tools (e.g., Postman) and backend validation techniques</p><p>Exposure to AI-assisted testing tools (e.g., Cursor AI, GitHub Copilot) and understanding of their role in modern QA workflows is a plus</p><p>Strong analytical and problem-solving skills, with the ability to think critically and approach challenges methodically</p><p>Proactive communicator who actively engages in team discussions, shares ideas, and collaborates effectively with distributed teams</p><p></p></section>