وظائف أخصائي اجتماعي في الأردن

<p>Online Job Opportunity</p><p>&nbsp;</p><p>We are looking for committed individuals to join our team.</p><p>&nbsp;</p><p>Nature of work:</p><p>• Post and monitor advertisements across social media platforms.</p><p>• Manage accounts and platforms according to a clear workflow.</p><p>• Work within a team that provides training and ongoing support.</p><p>&nbsp;</p><p>Requirements:</p><p>• No prior experience required.</p><p>• Seriousness, commitment, and a willingness to learn.</p><p>• Ability to use social media platforms.</p><p>&nbsp;</p><p>Work benefits:</p><p>• Flexible hours (about 4 hours daily).</p><p>• Remote work possible.</p><p>• Weekly income.</p><p>• Training and supervision from the team.</p><p>&nbsp;</p><p>&nbsp;</p>

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<h2>RECRUITMENT NOTICE</h2> <h3>INTERNAL &amp; EXTERNAL</h3> <p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p> <h1>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Social Worker&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full Time contract</h1> <h3>CONTEXT</h3> <p >Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p> <p >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p> <p >Médecins Sans Frontières Reconstructive Surgery program and the Country Office in Amman are seeking a <strong>(1) Social Worker for a Full-Time contract.</strong></p> <p><strong>Dimension of post</strong></p> <p>Reconstructive Surgery Hospital with an average of 520 admissions per year, over 1000 surgeries annually, 50 surgical beds and 69 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</p> <h3>SCOPE OF RESPONSIBILITIES</h3> <p>Carry out all activities aimed at addressing individuals’ social critical needs (related to assistance and/or protection), promoting their overall well-being and autonomy through social support, and strengthening com-munity-based social interventions (depending on the scope of the social work component in the project).&nbsp; These activities should consider the social determinants of health to ensure a holistic approach to people’s needs and to uphold the well-being, safety, agency and dignity of MSF patients.</p> <h3>ACCOUNTABILITIES</h3> <ul> <li>Conduct social assessments of service users’ situation to identify vulnerabilities and social critical needs including legal, protection, shelter/housing, financial/vocational, food security, and access to other critical services beyond the project scope.</li> <li>Support the provision of holistic care to service users, by actively coordinating with the other members of the MSF multidisciplinary team (especially medical and MHPSS).</li> <li>Provide direct social support interventions to service users, facilitate safe referrals to vetted external services/actors to address social critical needs identified during assessment (assistance and protection), and ensure tailored follow up.</li> <li>Under the supervision of the line manager, contribute to the mapping and regular updating of formal and informal support services (incl. existing community resources). Contribute to assessing quality and safety of existing support services, as well as the identification of gaps.</li> <li>Flag any changes to vulnerabilities or patterns identified during social assessments to Social Worker Supervisor as well as concerns over the quality or gaps of support services supporting potential advocacy efforts to hospital director.</li> <li>Participate in the development and adaptation of tools and other material needed for the job.</li> <li>Collect and record data, statistics and files in a timely manner and according to the data protection policy, MSF ethical guidelines and legal standards.</li> <li>Under the supervision of the line manager, ensure close collaboration with medical teams, Mental Health and Psychosocial Support (MHPSS), Health Promotion and Community Engagement (HPCE) and Humanitarian Affairs &amp; Advocacy teams to foster a multidisciplinary approach.</li> </ul> <p>&nbsp;&nbsp; <strong>1. Case management:</strong> addressing social critical needs of service users including protection and assistance</p> <ul> <li>According to eligibility criteria, receive individuals and assess their situation performing thorough assessments of cases to identify vulnerabilities and social critical needs.</li> <li>Perform risk assessment for individuals.</li> <li>Develop an intervention plan together with the person of concern.</li> <li>According to the project’s intervention criteria and with the person’s consent, provide individuals with direct assistance or referrals according to pre-established safe referral pathways.</li> <li>In collaboration with the hospital director and social work supervisor, create and maintain safe supportive networks with institutional and external actors for referrals.</li> <li>Under the supervision of the Social Worker Supervisor, contribute to the definition and the internal dissemination of criteria for detection of individuals with social critical needs.</li> <li>Ensure follow up of the case and conclude with case closure.</li> <li>Initiate and/or take active part to multidisciplinary discussions with the relevant medical and mental health care providers.</li> <li>Enhance two-way communication and patient agency: ensure the active participation of patients in the decision regarding their health and social situation.</li> <li>Manage complex or sensitive cases under the supervision of the social work supervisor and the hospital director and in collaboration with other relevant staff members involved and contribute to the definition of the best approach to address the individuals’ needs while considering risk and protective factors.</li> </ul> <p><strong>2. Social support (as part of multidisciplinary efforts):</strong></p> <ul> <li>Contribute to the creation of a safe, dignified and confidential care environment within the MSF facility, fostering the promotion of patient’s information, rights and participation, accessibility to feedback and complaints mechanism, in line with Safeguarding efforts.</li> <li>Actively promote and contribute to overall patient wellbeing while receiving care.</li> <li>Assess and address patients’ care-taking needs.</li> <li>Collect comments and feedback from service users, patients and caregivers and address them or escalate them to the relevant manager.</li> </ul> <h3>MSF Section/Context Specific Accountabilities</h3> <ul> <li>Contribution to Educational program</li> </ul> <ul > <li>Facilitate administrative processes for registration (physical or online), particularly for Gaza patients, to ensure continuity of education.</li> <li>Support the Social Worker Supervisor in facilitating and arranging with the other NGOs, external partners and authorities the educational resources needed, volunteer educators, and study spaces for high school students to support the patients.</li> </ul> <ul> <li>When required, follow up with patients discharged to hotels to monitor their well-being, safety, and living conditions, and ensure their basic needs are met, reporting any concerns to the supervisor.</li> <li>In coordination with the hospital director and under the guidance of the supervisor, implement and follow up on patient leave procedures, ensuring safety and security considerations for patients and caregivers, and keeping the supervisor informed</li> <li>Contribute alongside the supervisor to the organization’s representation in stakeholder meetings (UN, NGOs, etc.), supporting networking and maintaining an updated database of humanitarian actors in Jordan.</li> </ul> <h3>PROFILE</h3> <ul> <li>Bachelor’s degree in social work (BSW) or other relevant degree in Social sciences, Psychology, law.</li> <li>Two years minimum in a similar social job; (a social worker/case worker/ protection officer), managing complex cases with critical social needs (protection, psychosocial, sexual and gender-based violence, key populations etc.), carrying out community social services or social services in health facilities.</li> <li>Experience with MSF or other NGOs, desirable.</li> <li>Demonstrated understanding of and ability to navigate the national/local social wel-fare system.</li> <li>Fluent in English and Arabic.</li> <li>Required Competencies (Service Orientation, People-Centred Approach, Results and Quality Orientation; Teamwork and Cooperation; Behavioral Flexibility; Networking and building relationships; Cultural awareness and flexibility, Analytical skills)</li> </ul> <ul> <li><strong>WORK LOCATION</strong>: Amman, at Al Mowasah hospital &amp; Country Office, Shmeisani.</li> </ul> <p><strong>&nbsp;CONTRACT</strong>: 6 months on 100% contract, renewable, with 3 months’ trial period in the first contract.</p> <p><strong>&nbsp;START DATE: </strong>August 2026</p> <p >Interested applicants should submit their <strong>application in English </strong>containing curriculum vitae no later than <strong>14^th July 2026</strong> to the <u>Akhtaboot website</u></p> <h2>Only candidates meeting the requirements will be called through their addresses</h2> <p >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process. MSF reserves the right to refuse the hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</p> <p >Médecins Sans Frontières is committed to safeguarding and promoting the welfare of the people we serve and our staff. MSF has zero tolerance for sexual exploitation and abuse, harassment, and abuse of power. All selected candidates will be subject to reference checks.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p>To enable an easy buying experience for all customers throughout the complete payment process.</p><br><p>This includes in particular:</p><br><ul><li>Anchoring a pragmatic approach to true customer focus in decision-making.&nbsp;</li><li>Setting the foundation for an easy payment experience when meeting the customer.</li><li>Maximizing potential improvements for an effective, efficient and secure payment process</li><li>Ensure a safe operation and transfer the money in the store and make sure that all cash handling process in the right place.</li></ul><p><strong>Key Assignment</strong></p><br><ul><li>Ready and available to help customers when needed and I have the knowledge, confidence, and desire to make customer payment easy.</li><li>Process a cash - credit card and other payment methods transaction accurately and with safety Measures against forgery according to operating procedures.</li><li>Accurately register products and register payment from customers according to given routines &amp; understanding the importance of accurate stock inventory and how my own actions impact on this.</li><li>Listening to feedback from customer when given and passing this on to managers</li><li>work together with other functions to improve the shopping experience for our customers in order to generate more sales.</li><li>Know the check-out action plan and support the goals and targets given by the manager, which ensures the delivery of department action plan, also overview of the store and customer Experience action plans &amp; understand how checkout action plan supports this.</li><li>Follow cash handling procedures to ensure the security of money handling and find more effective ways of working to reduce costs.</li><li>Understand the impact the actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers.</li><li>Pass on knowledge to colleagues and encourage them to do the same, keep colleagues informed so that they can perform their roles effectively.</li><li>Know levels of authorisation to solve payment problems when they occur and recognise when need to escalate an issue to someone with higher authorization.</li></ul><p><strong>Functional / Technical Skills :</strong></p><br><ul><li>Solid understanding of all aspects of the home-to home shopping experience, especially within the payment process</li><li>Proven leadership knowledge in a people-centric organization.</li><li>Change management. IKEA Brand, IKEA culture and values. Local customer insights, including sources..</li><li>Knowledge of working methods according to work focus.</li><li>Legal requirements and third-party contracts.</li><li>Ability to work independently and reliably on agreed working methods.</li><li>Good communication, negotiation and influencing skills.&nbsp;</li><li>Ability to find solutions for customer and operational issues.</li><li>Good attention to details by being persistent, structured and accurate.</li><li>Very perceptive with that ability to implement solutions quickly.</li></ul><br>Qualifications<br><ul><li>Experience of working in a high volume and fast-paced retail environment.</li><li>Ability to priorities and organize own work to make efficient use of time available.</li><li>Ability to handle several tasks at the same time.</li><li>Ability to work in a multi-tasking environment.</li><li>Experience of customer focus and customer service.</li><li>Good at quickly building rapport with people from different (cultural) backgrounds</li><li>Emotional resilience and ability to handle conflict (assertive and able to remain calm when confronted with angry and/or upset customers).</li><li>Ability to use and take personal initiatives and to make considered decisions.</li><li>Ability to work alone but also as a team player.</li><li>Common sense.</li><li>Attention to detail.</li><li>A flexible approach/open to change.</li><li>Computer literate.</li></ul><br>Additional Information<br><p><strong>* Local employment regulations applies</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong>&nbsp; Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>

<p ><strong >Position:</strong> Case Worker&nbsp;</p> <p ><strong >Job site:</strong> Amman</p> <p ><strong >Reports to:</strong> (Hierarchical and Technical) Protection Team Leader.</p> <p ><strong >Status:</strong> Fulltime.</p> <p ><strong >About INTERSOS:</strong></p> <p >INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.</p> <p >Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).</p> <p >In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, witha programme that concentrates on protection</p> <p ><strong >Purpose/objective of the position:</strong></p> <p >Under the supervision of the Case Workers Team Leader and with technical support from the Protection Coordinator, Case Worker will be responsible to identify and assess cases in need of individual support. The Case Worker will act according to the guiding principles of GBV and Child Protection case management and will ensure a non-discriminatory approach, act according to the best interests of the child, ensure accountability, respect professional boundaries, and avoid conflicts of interest.</p> <p ><strong >Generic Duties:</strong></p> <ul > <li >Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met;&nbsp;</li> <li >Perform service mapping assessments;&nbsp;</li> <li >Conduct initial (rapid) assessments for individual cases and prioritize them according to risk level, including psychosocial assessments of vulnerable cases that take into account environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being;</li> <li >Conduct home visits to assess beneficiaries’ living conditions when necessary;</li> <li >Develop a tailored case plan with the client, based on needs identified during the assessment;</li> <li >Refer beneficiaries to appropriate services and when necessary, accompany them to different service providers;</li> <li >Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust respecting confidentiality protocols;</li> <li >Document cases on the internal case management platform and ensure that any progress on action plan and any significant change in client’s psychosocial well-being and overall situation is timely and duly recorded;</li> <li >Ensure proper and safe filing and archiving of case management files to maintain data confidentiality’;</li> <li >Discharge cases when objectives in the case plan are met and no further needs are identified;</li> <li >Join in the awareness raising activities in coordination with social workers, when it is necessary to identify and respond to cases immediately;</li> <li >Carry out all tasks in line with the existing SoPs, and respecting key protection principles, including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;</li> <li >Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader;</li> <li >Ensure good relationships and coordination with the main service providers in the area of intervention to improve identification of persons with specific needs for prompt referral, follow up and information sharing;</li> <li >Manage the hotline according to the internal procedures and under the supervision of the Case Workers Team Leader;</li> <li >Ensure the provision of emergency cash assistance for the most vulnerable clients, according to the needs of the clients, the agreed criteria and the internal procedures and under the supervision of the Case Workers Team Leader;</li> <li >Identify and report gaps in the availability and quality of services provision for clients in the target areas;</li> <li >Accomplish any other assignments given by supervisors or Protection Specialist/Protection Coordinator.</li> </ul> <p ><strong >Other Responsibilities:</strong></p> <ul > <li >Uphold the INTERSOS Code of Conduct and policies;</li> <li >Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence, and humanity and the respect of the “do no harm” principle of humanitarian action.</li> <li >Strictly follow the internal procedures, policies (PSEA, CPP etc.) and guidelines and Standard Operating Procedures (SOPs).</li> <li >The staff is allowed to drive INTERSOS vehicles for working-related purposes following the standard operating procedures (sops) for the use of INTERSOS vehicles and movement planning (fleet management) and after having obtained the clearance to drive</li> </ul> <p ><strong >Minimum requirements</strong></p> <ul > <li >University degree in Social Services, Community Development, Psychology or Social Work degree and/or equivalent practical field experience, preferably with a humanitarian organization;&nbsp;</li> <li >Ideally at least 1 years of experience in protection related sectors, including at least 1 year of experience in emergency projects;&nbsp;</li> <li >Previous Experience with NGOs will be an asset;</li> <li >Extensive field experience and an in–depth knowledge of refugees’ context;</li> </ul> <p ><strong >Other requirements:</strong></p> <ul > <li >Native Arabic -Good written and spoken English</li> <li >Strong team spirit, comfortable in a multi-cultural environment</li> <li >Excellent analytical skills, observation and analysis capacity, and reporting skills.</li> <li >Very strong interpersonal skills: strong communication and diplomatic skills</li> <li >Practical and problem-solver</li> <li >Ability to deal with heavy work pressure</li> <li >Excellent time management skills and resourcefulness with attention to details.</li> </ul> <p >The HR Department will begin reviewing applications before or after the closing date of the announcement once a sufficient number of applicants has been received. Therefore, we kindly encourage you to apply as soon as possible.<br > &nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong>&nbsp; Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>

<p>To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: Anchoring a pragmatic approach to true customer focus in decision-making. Setting the foundation for an easy payment experience when meeting the customer. Maximizing potential improvements for an effective, efficient and secure payment process Ensure a safe operation and transfer the money in the store and make sure that all cash handling process in the right place.</p><p>Ready and available to help customers when needed and I have the knowledge, confidence, and desire to make customer payment easy. Process a cash - credit card and other payment methods transaction accurately and with safety Measures against forgery according to operating procedures. Accurately register products and register payment from customers according to given routines &amp; understanding the importance of accurate stock inventory and how my own actions impact on this. Listening to feedback from customer when given and passing this on to managers work together with other functions to improve the shopping experience for our customers in order to generate more sales. Know the check-out action plan and support the goals and targets given by the manager, which ensures the delivery of department action plan, also overview of the store and customer Experience action plans &amp; understand how checkout action plan supports this. Follow cash handling procedures to ensure the security of money handling and find more effective ways of working to reduce costs. Understand the impact the actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers. Pass on knowledge to colleagues and encourage them to do the same, keep colleagues informed so that they can perform their roles effectively. Know levels of authorisation to solve payment problems when they occur and recognise when need to escalate an issue to someone with higher authorization.</p><p><br></p><p><strong>Functional / Technical Skills :</strong> Solid understanding of all aspects of the home-to home shopping experience, especially within the payment process Proven leadership knowledge in a people-centric organization. Change management. IKEA Brand, IKEA culture and values. Local customer insights, including sources.. Knowledge of working methods according to work focus. Legal requirements and third-party contracts. Ability to work independently and reliably on agreed working methods. Good communication, negotiation and influencing skills. Ability to find solutions for customer and operational issues. Good attention to details by being persistent, structured and accurate. Very perceptive with that ability to implement solutions quickly.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of working in a high volume and fast-paced retail environment. Ability to priorities and organize own work to make efficient use of time available. Ability to handle several tasks at the same time. Ability to work in a multi-tasking environment. Experience of customer focus and customer service. Good at quickly building rapport with people from different (cultural) backgrounds Emotional resilience and ability to handle conflict (assertive and able to remain calm when confronted with angry and/or upset customers). Ability to use and take personal initiatives and to make considered decisions. Ability to work alone but also as a team player. Common sense. Attention to detail. A flexible approach/open to change. Computer literate.</p>

<p>Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&amp;In team and other functions. Respect routines and responsibilities, work together with Com&amp;In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Interior Design, Architecture, or a closely related field.</li><li>Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation.</li><li>Excellent communication skills in English.</li><li>Proficient in relevant design software (e.g., AutoCAD, Revit).</li><li>Strong visual competence with a keen eye for aesthetics and detail.</li><li>Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines.</li><li>Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly.</li><li>Confident in engaging and communicating effectively with different stakeholders in various situations.</li><li>Enthusiastic team player who collaborates well with others.</li><li>Ability to combine commercial thinking, aesthetic sense, and practical execution.</li></ul>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Functional / Technical Skills</p><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control. Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers. Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols. Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience. Knowledge of store layout and key store functions to effectively guide customers and answer questions. Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks. Understanding of IKEA customer service standards and tone of voice when interacting with customers and children. Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone. Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance. Ability to identify and respond quickly to customer needs, safety concerns, or operational issues. Understanding of IKEA services and offers to provide basic information and guide customers to the correct department. Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>

<p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors expectations. This will strengthen the IKEA Brand and convert more visitors into customers. To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home. Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&amp;In team and other functions. Respect routines and responsibilities, work together with Com&amp;In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Interior Design, Architecture, or a closely related field. Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation. Excellent communication skills in English. Proficient in relevant design software (e.g., AutoCAD, Revit). Strong visual competence with a keen eye for aesthetics and detail. Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines. Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly. Confident in engaging and communicating effectively with different stakeholders in various situations. Enthusiastic team player who collaborates well with others. Ability to combine commercial thinking, aesthetic sense, and practical execution.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p>IKEA is all about people, and the interior design team inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors’ expectations. This will strengthen the IKEA Brand and convert more visitors into customers.</p><br><p>To create relevant, functional, aesthetic, and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home.</p><br><p><strong>Key Assignments:&nbsp;</strong></p><br><ul><li>Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity.</li><li>Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way.</li><li>Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions.</li><li>Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.</li><li>Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas.</li><li>Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&amp;In team and other functions.</li><li>Respect routines and responsibilities, work together with Com&amp;In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results.</li><li>Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times.</li><li>Any security breaches must be notified concerned authority and manager.</li><li>Be aware of all security-related emergency responses and follow the policy and procedures.</li></ul><br>Qualifications<br><ul><li>Degree in Interior Design, Architecture, or a closely related field.</li><li>Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation.</li><li>Excellent communication skills in English.</li><li>Proficient in relevant design software (e.g., AutoCAD, Revit).</li><li>Strong visual competence with a keen eye for aesthetics and detail.</li><li>Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines.</li><li>Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly.</li><li>Confident in engaging and communicating effectively with different stakeholders in various situations.</li><li>Enthusiastic team player who collaborates well with others.</li><li>Ability to combine commercial thinking, aesthetic sense, and practical execution.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Social Media Executive</b> is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations &amp; Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li><li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li><li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li><li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li><li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li><li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li><li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li><li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li><li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li><li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li><li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People &amp; Culture team and contributing to employer branding and recruitment-related content initiatives.</li><li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li><li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A degree in Marketing, Communications, Digital Media, or a related field.</li><li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li><li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li><li>Excellent copywriting and communication skills with strong attention to detail.</li><li>Experience using social media scheduling, analytics, and reporting tools.</li><li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li><li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><u><span><b>Main Tasks:</b></span></u></span></p><br><p><span><span><span><span>1.</span></span></span><span>Develop and execute social media content plans across relevant platforms.</span></span></p><br><p><span><span><span><span>2.</span></span></span><span>Create, schedule, and publish engaging written, visual, and video content.</span></span></p><br><p><span><span><span><span>3.</span></span></span><span>Monitor comments, messages, and audience interactions and respond professionally.</span></span></p><br><p><span><span><span><span>4.</span></span></span><span>Track social media performance, analyze KPIs, and prepare periodic reports.</span></span></p><br><p><span><span><span><span>5.</span></span></span><span>Support paid campaigns, coordinate with designers and marketing teams, and identify content trends.</span></span></p><br><br><span>Requirements</span><p><span><u><span><b>Required Qualifications</b></span></u></span></p><br><p><span><span><span><span>·</span></span></span><span>Bachelor’s degree in Marketing, Media, Communications, or a related field.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>2–3 years of experience in social media management or digital marketing.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>Strong content writing, communication, and creative thinking skills.</span></span></p><br><p><span><span><span><span>·</span></span></span><span>Good knowledge of Meta Business Suite, analytics tools, and content scheduling platforms.</span></span></p><br><p><span><span><span>·</span></span></span><span><span>Ability to manage multiple platforms, meets deadlines, and work under pressure.</span></span></p><br><br> </div>

<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures &amp; fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p>Functional / Technical Skills: Understanding the department and the importance of cleanliness and hygiene and take action when needed. Knowledge of the IKEA product range, including service products. Understanding of customer behaviour. Knowledge of working methods according to work focus Good at creating satisfied customers. Enthusiastic and able to work with others in a team. Ability to organize your own work and make efficient use of your time. Ability to work with a high sense of urgency. Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>