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<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. What can we promise you: Youu2019ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience. We want you to help us become better. You will be empowered to drive change and innovate. That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</p><p>As Avertra Corpu2019s Senior JavaScript Engineer , you will be in charge of all duties related to the front-end platform, from developing designs for complicated applications to analyzing code. This includes optimizing applications, ensuring UI/UX feasibility, and implementing API designs and architecture.</p><p>Main Job Responsibilities:</p><ul><li>Lead Front-End Architecture and Design: Design and implement scalable, maintainable, and high-performance front-end architectures. Make strategic decisions on frameworks, libraries, and tools to enhance development efficiency and application performance.</li><li>Mentor and Guide Junior Developers: Provide technical guidance, code reviews, and mentorship to junior team members. Foster a culture of continuous learning and professional growth within the development team.</li><li>Collaborate with Cross-Functional Teams: Work closely with back-end engineers, UX/UI designers, product managers, and other stakeholders to define and implement innovative solutions. Ensure seamless integration of front-end applications with back-end services and APIs.</li><li>Ensure Technical Feasibility and Optimize Performance: Assess the technical feasibility of UI/UX designs and provide feedback for improvements. Optimize applications for maximum speed, scalability, and responsiveness across various devices and platforms.</li><li>Implement and Enforce Coding Standards: Establish and maintain coding best practices and standards to ensure code quality and consistency. Conduct regular code reviews to enforce standards and identify areas for improvement.</li><li>Drive Continuous Improvement and Innovation: Stay updated with the latest industry trends, technologies, and best practices in JavaScript and front-end development. Propose and implement enhancements to existing systems and processes to improve efficiency and product quality.</li><li>Manage Agile Development Processes: Participate actively in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Help the team meet project deadlines and deliver high-quality features by effectively managing tasks and priorities.</li><li>Develop Automated Testing and Deployment Pipelines: Implement automated testing frameworks to ensure software reliability and reduce regression issues. Set up and maintain continuous integration/continuous deployment (CI/CD) pipelines to streamline the deployment process.</li><li>Ensure Security and Compliance: Integrate security best practices into front-end development to protect user data and ensure compliance with relevant regulations. Collaborate with security teams to conduct vulnerability assessments and address security concerns proactively.</li><li>Create and Maintain Documentation: Develop comprehensive documentation for front-end systems, processes, and APIs to facilitate knowledge sharing and onboarding. Ensure that all technical documentation is up-to-date and accessible to relevant team members.</li><li>Analyze and Resolve Complex Technical Issues: Troubleshoot and resolve performance bottlenecks, bugs, and other technical challenges in existing applications. Conduct root cause analysis for recurring issues and implement long-term solutions.</li><li>Coordinate with DevOps and Infrastructure Teams: Work with DevOps engineers to ensure smooth deployment and operation of front-end applications. Assist in managing environments, monitoring application performance, and ensuring high availability.</li></ul><p>Requirements Needed Competencies:</p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li></ul><p>Knowledge, Skills and Abilities:</p><ul><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li></ul><p>Experience:</p><ul><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li></ul><p>Education:</p><ul><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul><p>Travel: Depending on project needs</p><p>Work Schedule: Avertra Jordan office schedule</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Head of Operations and Finance</p><p>Functional Area Support Services Finance, Operations and Security</p><p>Reports to Country Director</p><p>Location Amman, Jordan</p><p>Travel required As Required</p><p>Effective Date ASAP</p><p>Grade Level 18</p><p>The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The Head of Operations and Finance provides strategic leadership and governance across Finance, Grants Management, Operations, Logistics, Security and Counter Fraud, ensuring that Plan Jordan's support functions operate efficiently, in full compliance with organisational policies and donor requirements, and in direct service of programme delivery. The post holder is expected to demonstrate a high degree of strategic acumen, forward thinking and analytical rigour in the execution of this role. S/he will anticipate financial and operational risks, provide evidence-based advisory support to the Country Director and CMT on the financial and operational implications of both strategic and operational plans, and ensure that all resource deployment decisions are grounded in value for money and long-term organisational sustainability.</p><p>Dimensions of the Role</p><p>As part of the Country Management Team, the role is responsible for leading the Operations and Finance teams and ensuring full financial governance of Plan Jordan, including grant budgeting, SAP oversight, donor reporting, audit management, cash flow oversight, and authorisation of payments above the designated threshold. The position also provides full operational governance across procurement strategy, logistics, fleet management, administration, asset management, security, and ICT strategic oversight. In addition, the role holds overall security oversight for all Plan Jordan offices and field locations and serves as the Counter Fraud focal point for Plan Jordan.</p><p>Accountabilities</p><p>1. Financial Strategy and Risk Management</p><ul><li>Lead the financial strategy of Plan Jordan and advise the CMT on financial and risk management issues.</li><li>Lead the annual budget, quarterly re-forecasting, and cost ratio management.</li><li>Oversee cash management, cash forecasting, and cash requests to the Regional Office/GH.</li><li>Maintain and update the Delegation of Authority (DOA) matrix with Country Director approval at least annually.</li><li>Authorise payments above the Accounting Coordinator's delegation threshold.</li><li>Ensure compliance with the local Operations Manual and global finance policies, including accurate and timely use of SAP, month-end and year-end closing processes, and coordination with the Regional Office on system upgrades and troubleshooting.</li><li>Maintain and regularly update the PIJO risk register in coordination with the Country Director and CMT, ensuring key financial, operational and reputational risks are identified, rated and mitigated.</li></ul><p>2. Grants and Partner Financial Management</p><ul><li>Oversee the full grant budgeting process, ensuring all grant budgets are adequately costed including fair allocation of shared costs.</li></ul><p>Internal:</p><ul><li>Country Director and Country Management Team members.</li><li>Regional and global finance, supply chain, ICT, Security technical teams.</li></ul><p>External :</p><ul><li>Donors, external auditors, government authorities, banking institutions, suppliers.</li></ul><p>Technical expertise, skills and knowledge</p><p>Essential</p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li></ul><p>Desirable</p><ul><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls &amp; young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul><p>We work well together</p><ul><li>Seeks constructive outcomes, listens to others, willing to compromise when appropriate.</li><li>Builds constructive relationships across Plan International to support our shared goals.</li><li>Develops trusting and win-win relationships with funders, partners and communities.</li><li>Engages and works well with others outside the organization to build a better world for girls and all children.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Accounting, Finance, Business Management or any related field.</li><li>Minimum 7-10 years of progressively responsible experience spanning both Finance and Operations management in the INGO sector.</li><li>Demonstrated experience leading cross-functional teams covering Finance and Operations.</li><li>Knowledge of Jordanian financial and administrative laws.</li><li>Fluency in Arabic and English written and spoken.</li><li>Experience with SAP or equivalent ERP systems.</li><li>Professional recognised accounting qualification (e.g. ACCA, CPA, CIMA) strongly preferred.</li><li>Previous experience managing donor compliance requirements for FCDO, EU/ECHO, or Danida-funded programmes.</li><li>Experience with security risk management or premises/fleet oversight in a humanitarian or development context.</li><li>Familiarity with Plan International's financial and operational systems and policies.</li><li>Experience managing organisational change processes, including restructuring or downsizing.</li><li>Strong negotiation and vendor/supplier management skills.</li></ul><p></p></section>

<p><strong>SCOPE OF WORK</strong></p> <p><strong>JORDAN Himaya Activity</strong></p> <table align="center" border="1" cellpadding="0" cellspacing="0" width="497"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>Wayfinding and Signage System Consultant</p> </td> </tr> <tr> <td > <p><strong>Period of Performance (PoP)</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Deputy Chief of Party +Law Enforcement and Protection Specialist</p> </td> </tr> </tbody> </table> <p><strong>Project Background:</strong></p> <p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project works to improve survivor-centered institutional capacity and strengthen the legislative and policy frameworks that protect survivors and support effective responses to violence. Himaya applies a survivor-centered systems-strengthening approach to improve response services, and the implementation of survivor-centered legislation and policies.</p> <p>As part of this effort, the Comprehensive Service Center (CSC) in East Amman is being established by the Family Protection and Juvenile Department (FPJD) as Jordan’s first fully co-located One-Stop Shop (OSS) for domestic and sexual violence response services. It will bring together relevant government and civil society service providers under one roof to support coordinated, confidential, trauma-informed, and survivor-centered access to protection, legal, health, psychosocial, social assistance, and referral services.</p> <p>To support safe, accessible, and confidential navigation throughout the CSC, Himaya seeks a consultant to develop an internal and external wayfinding and signage system that promotes accessibility, privacy, reduces confusion and unnecessary waiting, and supports an empowering survivor-centered environment.</p> <p>The CSC comprises of Three floors, with an approximate gross floor area of 3,754.14 m². The facility is designed to accommodate multiple government and partner service providers withing a single integrated survivor-centered environment. The functional distribution of the building is as follows:</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Floor</strong></p> </td> <td > <p><strong>Size (m²)</strong></p> <p>&nbsp;</p> </td> <td > <p><strong>Primary Function</strong></p> </td> </tr> <tr> <td > <p>Basement</p> </td> <td > <p>1,316.81</p> </td> <td > <p>Juvenile Services</p> </td> </tr> <tr> <td > <p>Ground Floor (#sq.m)</p> </td> <td > <p>1,198.13</p> </td> <td > <p>Survivor Services</p> </td> </tr> <tr> <td > <p>First Floor (#sq.m)</p> </td> <td > <p>1,239.20</p> </td> <td > <p>Mix Services</p> </td> </tr> </tbody> </table> <p>The proposed wayfinding and signage system shall consider the multi-level layout, functional zoning, user journey, and the different privacy and accessibility requirements associated with each service area.</p> <p><strong>Role’s Purpose:</strong></p> <p>The consultant will design a comprehensive internal and external wayfinding and signage system for the CSC. The system should enable survivors and visitors to navigate the center safely, clearly, and with dignity, while supporting accessibility, confidentiality, trauma-informed service delivery, operational flow, and coordination across co-located service providers.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p>The consultant is expected to carry out the following:&nbsp; &nbsp;</p> <ul> <li><strong>Coordination and document review phase:</strong></li> </ul> <ol> <li value="NaN">Hold an inception meeting with Himaya and FPJD to confirm the scope of work, methodology, workplan, deliverables, approval process, site access arrangements, and key stakeholders.</li> <li value="NaN">Review relevant CSC documentation, including floor plans, room functions, service flows, security and confidentiality considerations, accessibility requirements, branding guidance, and other operational documents provided by Himaya.</li> <li value="NaN">Conduct site visits to assess external and internal navigation needs, including the building approach, nearby access points, drop-off or arrival areas, building entrance, reception and intake areas, corridors, stairs, elevators, waiting areas, service rooms, child-friendly spaces, staff-only areas, emergency exits, and restricted or sensitive locations.</li> <li value="NaN">Identify navigation barriers, privacy risks, accessibility gaps, safety considerations, unclear decision points, and priority locations where signs or other wayfinding cues are required.</li> </ol> <ul> <li><strong>Design Phase:</strong></li> </ul> <ol> <li value="NaN">Map key visitor journeys for different user groups, including survivors, children, persons with disabilities, accompanying persons, visitors, service providers, and staff.</li> <li value="NaN">Develop a comprehensive wayfinding strategy covering external and internal signage, visitor flow, directional logic, naming conventions, bilingual Arabic-English content, visual cues, and accessibility considerations.</li> <li value="NaN">Develop signage concepts and layouts, including sign hierarchy, sign types, location plans, content, and visual design standards.</li> <li value="NaN">Ensure the system promotes accessibility, a user-friendly experience through clear communication, logical placement, and inclusive design principles.</li> <li value="NaN">Prepare technical specifications for the signage system in, including sign locations, dimensions, materials, finishes, and mounting and installation requirements.</li> <li value="NaN">Coordinate with Himaya, FPJD, relevant building or engineering counterparts, service providers, and suppliers as needed to ensure that the proposed wayfinding system is practical, survivor-centered, and aligned with CSC operational requirements.</li> </ol> <ul> <li><strong>Wayfinding plan validation phase:</strong></li> </ul> <ol> <li value="NaN">Prepare a draft signage location plan and technical design package for review by Himaya and FPJD, including marked-up floor plans or layouts, sign schedules, sign content, design concepts, technical specifications, and installation requirements.</li> <li value="NaN">Prepare a sufficiently detailed Bill of Quantities (BoQ) and cost estimate for the proposed wayfinding system, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs, and installation requirements.</li> <li value="NaN">Facilitate validation meetings with Himaya, FPJD, and relevant stakeholders to present findings, review the proposed system, document feedback, and agree on revisions and implementation priorities.</li> <li value="NaN">Deliver a presentation summarizing the assessment findings, visitor journey analysis, the internal and external wayfinding system, design package, implementation priorities, and any risks or decisions requiring Himaya approval.</li> <li value="NaN">Revise and finalize all design deliverables based on Himaya and stakeholder feedback; conduct all necessary design review meetings and continue revising the designs until final stakeholder approval is obtained. Submit editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> </ol> <ul> <li><strong>I</strong><strong>nstallation support and final handover phase:</strong></li> </ul> <ol> <li value="NaN">Provide technical support during procurement and production, including responding to clarification questions, reviewing submissions, samples, mock-ups, and material selections.</li> <li value="NaN">Conduct site visits during installation to monitor placement, visibility, quality, accessibility, safety, and consistency with the approved wayfinding package.</li> <li value="NaN">Conduct a final handover review with Himaya and relevant stakeholders and submit a final handover note documenting photos of installed signage, and any remaining operational recommendations.</li> </ol> <p><strong>Deliverables:</strong></p> <ol> <li>Site Assessment and Visitor Journey Report, covering external and internal navigation needs, user journeys, accessibility considerations, confidentiality and safety risks, key decision points, priority signage locations, and recommended wayfinding improvements.</li> <li>Draft Wayfinding Strategy and Signage Design Package, including the proposed internal and external wayfinding approach, signage hierarchy, naming conventions, bilingual Arabic-English content, icons or pictograms, sign types, marked-up floor plans or layouts, sign locations, dimensions, materials, finishes, mounting methods, technical specifications, and installation notes.</li> <li>Detailed Bill of Quantities and Cost Estimate, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs including installation costs</li> <li>Final Wayfinding Package and Presentation, incorporating Himaya and stakeholder feedback, including the final signage location plan, design package, BoQ, implementation priorities, risks, pending decisions, editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> <li>A complete signage schedule identifying sign reference numbers, locations, dimensions, content, materials and quantities.</li> <li>Installation Support and Final Handover Note, including technical comments during supplier/procurement review, observations from installation site visits, assessment of placement, visibility, quality, accessibility, safety, and consistency with the approved package, photos of installed signs, punch-list items, and remaining operational recommendations.</li> </ol> <p><strong>Qualifications</strong></p> <p>The following qualifications are required for the wayfinding consultant:</p> <ol> <li value="NaN">Bachelor's degree in graphic design, visual communication, environmental design, architecture, urban design, or related field. A relevant advanced degree is desirable.</li> <li value="NaN">Minimum of 10 years of relevant professional experience in wayfinding, signage systems, environmental graphic design, institutional facility navigation, or public-facing service facility navigation.</li> <li value="NaN">Demonstrated experience designing internal and external wayfinding or signage systems for governmental, health, justice, protection, social service, education, or other high-traffic public-facing facilities.</li> <li value="NaN">Demonstrated ability to translate service flows, confidentiality needs, security requirements, accessibility needs, and visitor experience considerations into practical wayfinding solutions.</li> <li value="NaN">Strong understanding of accessibility and universal design principles, including readable signage, inclusive navigation, high-contrast visuals, and the needs of people with disabilities.</li> <li value="NaN">Experience preparing signage schedules, technical specifications, bills of quantities, cost estimates, supplier-ready design packages, and installation notes.</li> </ol> <p><strong>Reporting</strong></p> <p>The consultant will report to the Deputy Chief of Party and the Law Enforcement and Protection Specialist.</p> <p><strong>Duration and Timeline:</strong></p> <p>The consultant is expected to complete all assignments and submit all required deliverables within a maximum of 2 months from the start of the consultancy.</p> <p><strong>Application Process:</strong></p> <p>Interested applicants are invited to submit the following documents:</p> <ul> <li>Updated Curriculum Vitae (CV).</li> <li>A cover letter outlining their relevant qualifications, experience, and interest in this consultancy.</li> <li>A portfolio demonstrating at least 3 similar projects completed within the last ten years.</li> <li>Estimated level of effort (number of working days) and daily rate required to complete the assignment.</li> </ul> <p>Applications must be submitted by email to <strong>Himaya_info@dai.com</strong> no later than the close of business<strong> (COB) on July 28, 2026</strong> with the subject line Application – Wayfinding and Signage System Consultant<strong>.</strong> Only shortlisted candidates will be contacted.</p>

<p><h4>Job description</h4> <p><strong>Job role - Principal Engineer – Electrical – Metro Stations</strong><br> Verbal and written communication in English is mandatory.</p> <h4>Responsibilities:</h4> <ul> <li>Lead multi-disciplinary station electrical design: LV/MV building distribution, protection/coordination, earthing & bonding, lightning protection, standby generators & UPS, lighting & controls, across underground, at-grade, and elevated stations.</li> <li>Own the full design lifecycle: requirements capture, basis-of-design, load studies, selectivity/arc-flash reviews, single-lines, schematics, cable schedules, layouts, specs/BOQs, and employer’s requirements. Provide construction support as needed.</li> <li>Apply rail-specific life-safety standards in stations: e.g., NFPA 130 for fixed guideway transit (egress, fire protection, emergency ventilation & control/communications); coordinate with fire/life-safety, ventilation and architectural teams.</li> <li>Design compliant emergency lighting to EN 1838/BS 5266 (escape route, open-area, high-risk task) and produce photometric calculations & layouts (Dialux/Relux).</li> <li>Engineer EMC & earthing interfaces to EN 50121 (railway EMC) and EN 50122-1 (earthing/bonding for fixed installations) and manage interfaces with signaling/telecom/PSD.</li> <li>Coordinate digitally in BIM (Revit/Navisworks) with architecture, structural and MEP; run design reviews, clash prevention and interface matrices.</li> <li>Lead authority approvals (Saudi & UAE Civil Defence and utilities), support client/stakeholder workshops, value engineering and risk registers.</li> <li>Mentor and manage a team of designers; review deliverables, uphold QA/QC; contribute to proposal writing and level-of-effort estimates.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s or Master’s degree in Electrical Engineering.</li> <li>Professional registration (e.g., CEng/PE) strongly preferred.</li> <li>12–18+ years in building/station electrical design with major rail/metro station projects; GCC experience strongly preferred.</li> <li>Strong grasp of NFPA 130, EN 1838/BS 5266 (emergency lighting), EN 50121/EN 50122 (EMC/earthing), BS 7671/IET Wiring Regs or NEC, and typical rail authority requirements.</li> <li>Fluency with ETAP/Amtech, Dialux/Relux, AutoCAD/Revit, and BIM coordination; familiarity with SCADA/BMS interfaces for station systems.</li> <li>Excellent interface management, stakeholder communication and team leadership skills.</li> </ul> <h4>Nice to have:</h4> <ul> <li>Experience integrating station electrical design with PSD, tunnel ventilation controls, SCS/OCS interfaces, and evacuation strategies per NFPA 130.</li> <li>Past authority liaison in KSA (RCRC/SDAIA utilities/Civil Defense).</li> <li>RAMS exposure (EN 50126/8/9) and cyber/physical security considerations for stations.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVIITES Supporting management of Property Operations Supervises distribution of repair work orders. Ensures property policies are administered fairly and consistently. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Establishes and maintains open, collaborative relationships with employees. Monitors timeliness and quality of completion of repair work orders. Supervises Engineering and related areas in absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and order or purchase new equipment, supplies, and furnishings. Supervises the day to day operations of Engineering and related departments. Maintaining Property Standards Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Maintains accurate logs and records as required. Operates generators and fire pumps as necessary. Provides emergency response services 24/7. Repairs equipment (e.g., refrigeration, laundry) as necessary. Ensures all employees have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Sets a positive example for guest relations. Conducting Human Resources Activities Helps train employees in safety procedures. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Communicates performance expectations in accordance with job descriptions for each position. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Solicits employee feedback. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li><li>OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul><p></p></section>

<p><strong>JOB SUMMARY</strong>&nbsp;</p> <p>The Roving HR Officer provides Human Resource support for the HR department. This role will be responsible for HR operational oversight of key HR functions including Talent Acquisition and management, Staff Relations, and Performance Management support etc.</p> <p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.</p> <p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p> <ul> <li>Act as the primary HR focal point during scheduled rotations or urgent deployments to Zaatari Camp, Azraq Camp, or any other assigned operation sites.</li> <li>Provide direct, accessible HR services to field-based staff, national employees, and incentive-based volunteers (IBVs), addressing inquiries regarding policies, benefits, and contracts.</li> <li>Coordinate field-specific HR administrative workflows, including physical file collection, contract distributions and making sure the contracts are signed by each employee, and time attendance sheet verifications.</li> <li>Participate in reviewing national staff policies and recommend changes/additions/deletions to the HR Manager.</li> <li>Provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues, as directed by supervisor.</li> <li>Work with HR and Management on implementation of strategic planning of the department.</li> <li>Conduct regular field travel to project offices, ensure proper implementation of human resources procedures and assist/ support managers in their needs.</li> <li>Maintains compensation databases and ensures employment records are properly maintained in the HR systems (CostPoint, Local HR system)</li> <li>Facilitate the recruitment process and advise the hiring manager on each recruitment stage and prepare regular recruitment tracking reports.</li> <li>Ensure that the recruitment process is fair and transparent and in line with international Medical Corps (IMC) HR policies and procedures.</li> <li>Ensure proper orientation for all new staff; collaborate and coordinate with other departments to provide an engaging and welcoming orientation.</li> <li>Advise and facilitate employee separation process and maintain separation documents in employee file.</li> <li>Assist in updating organograms, maintaining contact lists, and information flow lines regularly.</li> <li>Assist in preparation of employee contracts, and other mandatory documents are signed and filed.&nbsp;</li> <li>Assist in writing personnel letters as required (transfer, promotion, increment, acceptance of resignation and others).</li> <li>Assist in preparation of separation / terminal benefits.</li> <li>Assist HR Management to do periodic turnover analysis.</li> <li>Ensure that all the personnel files are kept in safe custody and are updated on a regular basis. Also, ensure that the required documents are uploaded on shared cloud system (Office 365).&nbsp;</li> <li>Support HR Management to ensure that performance reviews are processed timely and filed.</li> <li>Supports country program supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.</li> <li>Supports country program supervisors to identify training needs or performance gaps of staff.</li> <li>Support the audit and compliance process and provide the documentation after reviewed by HR Management.</li> <li>Perform other related duties as requested</li> </ul> <p><strong>MINIMUM QUALIFICATIONS</strong></p> <ul> <li>Typically, a bachelor's degree in a related area. A degree in HR management is preferable. An equivalent combination of relevant education and experience may be substituted as appropriate.</li> <li>&nbsp;Typically, 3+ years’ experience as a HR Officer</li> <li>Previous experience with International Medical Corps is a plus</li> <li>Knowledge of local labor laws</li> <li>Experience with human resource information system would be an added advantage</li> <li>Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.</li> <li>&nbsp;Knowledge and understanding of local employment standards</li> <li>&nbsp;Strong MS Office and the ability to use technology to collaborate</li> <li>&nbsp;Good conflict management skills</li> <li>&nbsp;Excellent communication and interpersonal skills.</li> <li>Excellent planning and organizing skills.</li> <li>Ability to work effectively and collaborate with others</li> <li>Ability to maintain confidentiality and foster trust and respect.</li> <li>Self-motivated, highly organized and detail oriented.</li> <li>Flexible, comfortable with deadlines and able to work well under pressure.</li> <li>&nbsp;Ability to perform multi-tasking.</li> </ul> <p><strong>Ethical Conduct at International Medical Corps</strong></p> <p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p> <p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p> <p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p> <p><strong>Equal Opportunities&nbsp;</strong></p> <p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE: Cisco: CCNA Security ( Cannot be used as a dual qualifier) Cisco: CCNP Security ( Cannot be used as a dual qualifier) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner</p><p>COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-P: DevNet Professional Cisco: CCIE: Collaboration Cisco: CCIE: Enterprise Infrastructure Cisco: CCIE: Enterprise Wireless Cisco: CCIE: Routing &amp; Switching Cisco: CCIE: Security Cisco: CCIE: Service Provider Cisco: CCNA Cisco: CCNA: Routing and Switching Cisco: CCNA: Security ( Cannot be used as a dual qualifier ) Cisco: CCNA: Service Provider Cisco: CCNP: Collaboration Cisco: CCNP: Enterprise Cisco: CCNP: Routing &amp; Switching Cisco: CCNP: Security ( Cannot be used as a dual qualifier ) Cisco: CCNP: Service Provider</p><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p>SUPERVISORY / BUDGETARY RESPONSIBILITIES At least two years of supervisory or lead experience is preferred. Update proprietary applications regarding: Update section employee daily status, leave, sick, on site, etc. Verify and track accomplishment of section monthly or quarterly safety and compliance training Purge section employee expired certifications Verify section employee compliance training in Virtual Training Record Verify section vehicle logs are being kept accurately and uploaded Ensure section personnel are maintaining their 8570 / 8140 certifications Review weekly training compliance reports for accomplishment prior to suspense. Review and approve leave forms ensuring before approval all compliance training is current. Coordinate transportation and integration of new and returning employees. Document and promptly counsel poor performance and policy violations. Enforce all V2X, GO 1, and dress code policies. Provide annual employee appraisal feedback in a professional and constructive manner. Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. Ensure the safety of personnel and monthly safety inspections are properly conducted. Communicate effectively up and down the chain of command. Manage work schedules. Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) Work with employees and HR when emergencies or abnormal circumstances occur. To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>Network Administrator II leads a team in various maintenance evolutions, as well as advises Military and Civilian customers on Post/Camp/Station and enterprise level information technology (IT) solutions when appropriate. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires an active Secret Clearance</p><p>One-year related experience may be substituted for one year of education, if degree is required.</p><p>Bachelor s Degree in Information Technology (IT) or a related field is preferred.</p><p>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p><strong>BASELINE:</strong></p><ul><li>Cisco: CCNA Security ( Cannot be used as a dual qualifier)</li><li>Cisco: CCNP Security ( Cannot be used as a dual qualifier)</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>CompTIA: Security+ ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul><p><strong>COMPUTING ENVIRONMENT (CE):</strong></p><ul><li>Cisco: CC-DN-P: DevNet Professional</li><li>Cisco: CCIE: Collaboration</li><li>Cisco: CCIE: Enterprise Infrastructure</li><li>Cisco: CCIE: Enterprise Wireless</li><li>Cisco: CCIE: Routing &amp; Switching</li><li>Cisco: CCIE: Security</li><li>Cisco: CCIE: Service Provider</li><li>Cisco: CCNA</li><li>Cisco: CCNA: Routing and Switching</li><li>Cisco: CCNA: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNA: Service Provider</li><li>Cisco: CCNP: Collaboration</li><li>Cisco: CCNP: Enterprise</li><li>Cisco: CCNP: Routing &amp; Switching</li><li>Cisco: CCNP: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNP: Service Provider</li></ul><p><strong>Experience:</strong></p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor s degree in a Software Engineering or Business Information Systems discipline for three years general experience.</p><p>Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p><strong>SUPERVISORY / BUDGETARY RESPONSIBILITIES</strong></p><p>At least two years of supervisory or lead experience is preferred.</p><p>Update proprietary applications regarding:</p><ul><li>Update section employee daily status, leave, sick, on site, etc.</li><li>Verify and track accomplishment of section monthly or quarterly safety and compliance training</li><li>Purge section employee expired certifications</li><li>Verify section employee compliance training in Virtual Training Record</li><li>Verify section vehicle logs are being kept accurately and uploaded</li><li>Ensure section personnel are maintaining their 8570 / 8140 certifications</li><li>Review weekly training compliance reports for accomplishment prior to suspense.</li><li>Review and approve leave forms ensuring before approval all compliance training is current.</li><li>Coordinate transportation and integration of new and returning employees.</li><li>Document and promptly counsel poor performance and policy violations.</li><li>Enforce all V2X, GO 1, and dress code policies.</li><li>Provide annual employee appraisal feedback in a professional and constructive manner.</li><li>Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism.</li><li>Ensure the safety of personnel and monthly safety inspections are properly conducted.</li><li>Communicate effectively up and down the chain of command.</li><li>Manage work schedules.</li><li>Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC)</li><li>Work with employees and HR when emergencies or abnormal circumstances occur.</li><li>To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Customer Success Manager is responsible for customer success, project governance, and order-to-cash follow-up across Zain Group and OpCo projects.<br> The role will ensure strong client communication, timely delivery coordination, acceptance tracking, invoicing follow-up, and escalation management to improve customer satisfaction, revenue recognition, and project execution.<br> Responsibilities: Customer Success &amp; Communication Act as the main coordination point for customer updates across active Zain Group and OpCo projects.<br> Ensure regular communication with clients on project status, risks, dependencies, and next steps.<br> Improve customer experience by proactively addressing issues before escalation.<br> Order-to-Cash Governance Track the full project lifecycle from PO issuance to delivery, acceptance, invoicing, and collection.<br> Follow up on pending POs, SOFs, delivery milestones, acceptance certificates, invoices, and payment status.<br> Coordinate with Sales, Delivery, Finance, Legal, Procurement, and Business Units to remove blockers.<br> Project Delivery Follow-up Monitor project progress with delivery teams and ensure timelines are updated and communicated.<br> Highlight delivery delays, pending actions, risks, and dependencies to the account owner and BU leaders.<br> Maintain a clear project tracker covering status, owner, timeline, commercial value, and next action.<br> Escalation Management Identify issues early and escalate internally when support is needed from BU, Finance, Legal, or senior management.<br> Ensure escalations are documented, followed up, and closed with clear ownership.<br> Revenue Recognition Support Support timely revenue recognition by ensuring project milestones, acceptance documents, and invoicing requirements are completed.<br> Work closely with Finance and Delivery teams to minimize delays in billing and collection.<br> Reporting &amp; Governance Prepare weekly project status reports covering delivery, commercial, financial, and customer success updates.<br> Support monthly governance reviews with Zain Group and OpCos.<br> Maintain dashboards for pipeline-to-delivery, order-to-cash, pending approvals, and escalations.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> 5+ years of experience in customer success, project coordination, account management, PMO, or delivery governance.<br> Strong understanding of AI, ICT, cloud, cybersecurity, managed services, and digital transformation projects.<br> Experience managing enterprise customers and internal cross-functional teams.<br> Strong follow-up, communication, reporting, and escalation management skills.<br> Ability to work with senior stakeholders across Sales, Delivery, Finance, Legal, Procurement, and Business Units.<br> Experience working with telecom operators or enterprise technology customers.<br> Knowledge of order-to-cash, project acceptance, invoicing, and revenue recognition processes.<br> Bachelor’s degree in Business Administration, IT, Management, or a related field PMP, ITIL, or customer success certification is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Network Manager to lead the design, implementation, security, and continuous improvement of our enterprise network infrastructure.<br> The successful candidate will oversee network operations, drive infrastructure projects, ensure regulatory compliance, and lead a team responsible for delivering secure, reliable, and high-performing network services that support the bank's business objectives.<br> Key Responsibilities Oversees the design, development, installation, and configuration of networks (VPN / Wi-Fi / WAN / LAN) based on business requirements, evaluates new solutions, and provides recommendations regarding network upgrades or expansions.<br> Leads the technical team in network expansion projects, network development or replacement initiatives, and the implementation of new systems, ensuring project completion within the defined timeline.<br> Manages and supervises troubleshooting and network issue resolution with the internal team and external support companies, ensuring service continuity.<br> Ensures that all issues and solutions are properly documented in the bank's incident management system.<br> Proactively prevents failures through regular maintenance and performance monitoring of network devices.<br> Monitors contracts related to network equipment maintenance, communication line agreements, and licenses for network systems and devices, ensuring full compliance with contract terms and timely renewals.<br> Supervises the backup processes for configurations and data related to network devices, ensuring data integrity and availability to safeguard the bank’s rights and maintain continuity under all circumstances.<br> Documents and regularly updates the network architecture and associated systems.<br> Participates in or supervises the team in testing and activating the disaster recovery site at Bank of Jordan to ensure business continuity.<br> Oversees the configuration and integration of network lines related to the call center, in accordance with established procedures and instructions.<br> Implements and ensures compliance with the PCI DSS standard on all network and security devices, ensuring the bank’s adherence to regulatory requirements.<br> Implements and ensures the enforcement of security policies to protect the internal and external network from breaches and cyberattacks.<br> Performs daily tasks in accordance with approved policies and procedures, and within the scope of granted authorities.<br> Supervises and follows up on network monitoring systems, ensuring their optimal performance and the timely updating of monitoring tools and devices.<br> Provides technical, training, and consulting support to other teams, helping stakeholders resolve their issues efficiently.<br> Ensures daily operations run smoothly in alignment with approved policies, procedures, and authorized limits.<br> Acts as a primary or backup member in the bank's business continuity and emergency teams, performing all required tasks to minimize the impact of crises and restore operations promptly.<br> Bachelor’s degree in Network Engineering, Computer Engineering, or any related field.<br> Holder of at least one certification in the following areas: Routing &amp; Switching Firewalls Web Application Firewall (WAF) Wi-Fi Voice Systems Minimum of 8 years of practical experience in relevant job functions.<br> Proficiency in English, both spoken and written.<br> Strong computer literacy and ability to work with applied systems.<br> Supervisory and managerial skills.<br> Analytical thinking skills.<br> Ability to motivate and work as part of a team.<br> Thorough knowledge of internal and external policies and procedures that govern the work, including their updates.<br> Strong communication and interpersonal skills.<br> Ability to work under pressure.<br> Strong planning and organizational abilities.<br></span> </div>

<p><h4>Description</h4> <p>At Syarah, we are building the future of automotive e-commerce in the region, and data sits at the core of every decision we make. We are looking for a Data Lead to own and evolve our entire data ecosystem across engineering, analytics, data science, and AI.</p> <p>This is a hands-on leadership role where you will architect scalable data systems, lead a high-performing team, and act as the analytical voice of the business—proactively identifying insights, risks, and opportunities that drive growth across our e-commerce and payments platforms.</p> <p>You will design and govern Syarah’s end-to-end data platform on GCP, unify data from product, payments, ERP, and operations, and ensure all business decisions are powered by accurate, real-time, and trusted data.</p> <p>You will also build AI-powered internal tools, lead data DevOps practices, and transform complex data into clear executive-level insights that shape strategy.</p> <h4>Key Responsibilities</h4> <ul> <li>Lead and mentor a cross-functional data team (engineering, analytics, data science)</li> <li>Architect and manage Syarah’s data platform on GCP (BigQuery, Cloud Run, Dataform)</li> <li>Design scalable ETL pipelines and unified star schema data models</li> <li>Integrate ERPNext and other operational systems into centralized data architecture</li> <li>Build and deploy containerized services using Docker on Cloud Run</li> <li>Develop and maintain Flask REST APIs for secure data sharing</li> <li>Own data DevOps, including CI/CD pipelines and infrastructure management</li> <li>Orchestrate workflows using Apache Airflow</li> <li>Integrate and govern Adjust (mobile attribution) and Mixpanel (product analytics) into a unified data lake</li> <li>Ensure reliable event tracking, identity resolution, and funnel analytics across platforms</li> <li>Build unified product, payments, and financial data models enabling revenue reconciliation and performance tracking</li> <li>Deliver proactive insights: identify trends, anomalies, and risks before they are requested</li> <li>Translate data into executive-level business decisions and recommendations</li> <li>Define KPI frameworks and build trusted data products for finance, operations, and product teams</li> <li>Ensure data accuracy, reliability, and availability through monitoring, alerts, and SLA standards</li> <li>Develop internal AI tools using LLMs and prompt engineering to improve productivity and automation</li> </ul> <h4>Requirements</h4> <ul> <li>7+ years of experience in data engineering, analytics, or data platform roles</li> <li>Proven experience in a data leadership or senior technical role</li> <li>Strong expertise in GCP data stack (BigQuery, Cloud Run, Dataform)</li> <li>Advanced proficiency in Python and SQL</li> <li>Solid experience building and scaling data pipelines and ETL architectures</li> <li>Experience with API development (Flask or similar frameworks)</li> <li>Hands-on experience with Airflow or other workflow orchestration tools</li> <li>Strong knowledge of product analytics and mobile attribution tools (e.g., Mixpanel, Adjust)</li> <li>Experience working with ERP systems (ERPNext or similar) is a plus</li> <li>Strong understanding of data modeling, KPI frameworks, and business intelligence</li> <li>Experience in building or leading data teams</li> <li>Strong business acumen with ability to translate data into actionable insights</li> <li>Experience with CI/CD, Docker, and cloud infrastructure management</li> <li>Exposure to AI/ML tools or LLM-based automation is a strong plus</li> <li>Excellent communication skills and ability to work closely with executive leadership</li> </ul></p><p></p>

<p><h4>Responsibilities:</h4> <p><strong>Lead electrical design</strong> from feasibility and basis of design (BoD) through detailed design, tender, and construction support for aviation facilities.</p> <p><strong>Own the electrical power strategy</strong> for large-scale facilities (e.g., hangar bays): MV/LV distribution, redundancy, load management, earthing, and control philosophies—balancing reliability, safety, and energy performance (IEC/NFPA context).</p> <p><strong>Engineer electrical systems</strong> for hazardous operations: paint booths/rooms, fuel-cell maintenance areas, welding zones—ensuring compliance with ATEX/IECEx and coordination with mechanical ventilation and controls.</p> <p><strong>Design and specify power systems</strong> for aviation facilities: transformers, generators, UPS, distribution boards, and backup systems for mission-critical operations.</p> <p><strong>Integrate electrical utilities</strong> across MRO and workshop environments—ground power units (GPU), PCA interfaces, process equipment loads, and coordination with mechanical, fire/life safety, and control systems.</p> <p><strong>Shape electrical systems</strong> for catering facilities: resilient power distribution for kitchens, cold-chain systems, and hygienic areas aligned with HACCP/ISO 22000 requirements.</p> <p><strong>Deliver BIM-led coordination</strong> (Revit/Navisworks) across architecture, structures, MEP, and specialist systems; lead clash resolution and model QA.</p> <p><strong>Perform calculations and studies:</strong> load estimation, cable sizing, protection coordination, short-circuit analysis, and lighting design.</p> <p><strong>Author technical documents:</strong> BoD, load schedules, single-line diagrams (SLDs), specifications, and commissioning plans.</p> <p><strong>Mentor and review engineers/designers;</strong> lead design reviews, HAZOPs, and constructability/operability workshops.</p> <p><strong>Engage stakeholders</strong>—airlines, MROs, airport operators, and authorities—to secure approvals and ensure smooth delivery.</p> <p><strong>Lead retrofit, refurbishment, and brownfield upgrades</strong> in operational airport environments—assessing existing systems, planning phased upgrades, and integrating new systems with minimal disruption while improving capacity, compliance, and energy performance.</p> <h4>Key systems & domains you’ll cover:</h4> <ul> <li>Hangars & workshops: MV/LV distribution, ground power units (GPU), PCA electrical interfaces, high-bay lighting, emergency power, earthing and bonding for aircraft safety, and hangar door electrics.</li> <li>Paint/corrosion control: hazardous-area electrical systems, explosion-proof equipment, interlocks, LEL monitoring interfaces, and ATEX/IECEx compliance coordinated with ventilation and controls.</li> <li>Welding & fabrication: power distribution for welding equipment, equipment earthing, task lighting, and integration with extraction/LEV systems aligned with OSHA/ACGIH guidance.</li> <li>Power systems: transformers, generators, UPS, LV panels, and distribution networks designed for redundancy, resilience, and mission-critical operations.</li> <li>Catering facilities: resilient power supply for kitchens, cold rooms/freezers, food processing areas, and hygienic zoning aligned with HACCP/ISO 22000 requirements.</li> <li>ELV & controls: fire alarm systems (NFPA 72), ICT, security (CCTV/access control), structured cabling, and BMS/SCADA integration for operational monitoring and control.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s degree in electrical engineering; master’s degree preferred.</li> <li>Professionally registered (CEng, PE, or equivalent).</li> <li>15+ years' experience in electrical building services design, including aviation and complex infrastructure projects.</li> <li>Demonstrated experience leading multidisciplinary design teams and delivering major projects.</li> </ul> <h4>Technical expertise:</h4> <ul> <li>Strong knowledge of international electrical design codes, standards, and aviation requirements.</li> <li>Expertise in MV/LV power distribution, load assessments, protection systems, and earthing design.</li> <li>Proficiency in BIM and industry-standard design software, including Revit, Navisworks, ETAP, and Dialux.</li> <li>Experience in airport facilities, terminal buildings, and aviation-related infrastructure is highly desirable.</li> </ul></p><p></p>

<p><h4>Responsibilities:</h4> <p><strong>Lead electrical design</strong> from feasibility and basis of design (BoD) through detailed design, tender, and construction support for aviation facilities.</p> <p><strong>Own the electrical power strategy</strong> for large-scale facilities (e.g., hangar bays): MV/LV distribution, redundancy, load management, earthing, and control philosophies—balancing reliability, safety, and energy performance (IEC/NFPA context).</p> <p><strong>Engineer electrical systems</strong> for hazardous operations: paint booths/rooms, fuel-cell maintenance areas, welding zones—ensuring compliance with ATEX/IECEx and coordination with mechanical ventilation and controls.</p> <p><strong>Design and specify power systems</strong> for aviation facilities: transformers, generators, UPS, distribution boards, and backup systems for mission-critical operations.</p> <p><strong>Integrate electrical utilities</strong> across MRO and workshop environments—ground power units (GPU), PCA interfaces, process equipment loads, and coordination with mechanical, fire/life safety, and control systems.</p> <p><strong>Shape electrical systems</strong> for catering facilities: resilient power distribution for kitchens, cold-chain systems, and hygienic areas aligned with HACCP/ISO 22000 requirements.</p> <p><strong>Deliver BIM-led coordination</strong> (Revit/Navisworks) across architecture, structures, MEP, and specialist systems; lead clash resolution and model QA.</p> <p><strong>Perform calculations and studies:</strong> load estimation, cable sizing, protection coordination, short-circuit analysis, and lighting design.</p> <p><strong>Author technical documents:</strong> BoD, load schedules, single-line diagrams (SLDs), specifications, and commissioning plans.</p> <p><strong>Mentor and review engineers/designers;</strong> lead design reviews, HAZOPs, and constructability/operability workshops.</p> <p><strong>Engage stakeholders</strong>—airlines, MROs, airport operators, and authorities—to secure approvals and ensure smooth delivery.</p> <p><strong>Lead retrofit, refurbishment, and brownfield upgrades</strong> in operational airport environments—assessing existing systems, planning phased upgrades, and integrating new systems with minimal disruption while improving capacity, compliance, and energy performance.</p> <h4>Key systems & domains you’ll cover:</h4> <ul> <li>Hangars & workshops: MV/LV distribution, ground power units (GPU), PCA electrical interfaces, high-bay lighting, emergency power, earthing and bonding for aircraft safety, and hangar door electrics.</li> <li>Paint/corrosion control: hazardous-area electrical systems, explosion-proof equipment, interlocks, LEL monitoring interfaces, and ATEX/IECEx compliance coordinated with ventilation and controls.</li> <li>Welding & fabrication: power distribution for welding equipment, equipment earthing, task lighting, and integration with extraction/LEV systems aligned with OSHA/ACGIH guidance.</li> <li>Power systems: transformers, generators, UPS, LV panels, and distribution networks designed for redundancy, resilience, and mission-critical operations.</li> <li>Catering facilities: resilient power supply for kitchens, cold rooms/freezers, food processing areas, and hygienic zoning aligned with HACCP/ISO 22000 requirements.</li> <li>ELV & controls: fire alarm systems (NFPA 72), ICT, security (CCTV/access control), structured cabling, and BMS/SCADA integration for operational monitoring and control.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s degree in electrical engineering; master’s degree preferred.</li> <li>Professionally registered (CEng, PE, or equivalent).</li> <li>15+ years' experience in electrical building services design, including aviation and complex infrastructure projects.</li> <li>Demonstrated experience leading multidisciplinary design teams and delivering major projects.</li> </ul> <h4>Technical expertise:</h4> <ul> <li>Strong knowledge of international electrical design codes, standards, and aviation requirements.</li> <li>Expertise in MV/LV power distribution, load assessments, protection systems, and earthing design.</li> <li>Proficiency in BIM and industry-standard design software, including Revit, Navisworks, ETAP, and Dialux.</li> <li>Experience in airport facilities, terminal buildings, and aviation-related infrastructure is highly desirable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job description<br><strong>Job Role -Principal Engineer – Electrical – Metro Stations<br>Verbal and written communication in English is mandatory</strong><br>Responsibilities:</strong><ul><li>Lead multi-disciplinary station electrical design: LV/MV building distribution, protection/coordination, earthing &amp; bonding, lightning protection, standby generators &amp; UPS, lighting &amp; controls, across underground, at-grade, and elevated stations.</li><li>Own the full design lifecycle: requirements capture, basis-of-design, load studies, selectivity/arc-flash reviews, single-lines, schematics, cable schedules, layouts, specs/BOQs, and employer’s requirements. Provide construction support as needed.</li><li>Apply rail-specific life-safety standards in stations: e.g., NFPA 130 for fixed guideway transit (egress, fire protection, emergency ventilation &amp; control/communications); coordinate with fire/life-safety, ventilation and architectural teams.</li><li>Design compliant emergency lighting to EN 1838/BS 5266 (escape route, open-area, high-risk task) and produce photometric calculations &amp; layouts (Dialux/Relux).</li><li>Engineer EMC &amp; earthing interfaces to EN 50121 (railway EMC) and EN 50122-1 (earthing/bonding for fixed installations) and manage interfaces with signaling/telecom/PSD.</li><li>Coordinate digitally in BIM (Revit/ Navisworks) with architecture, structural and MEP; run design reviews, clash prevention and interface matrices.</li><li>Lead authority approvals (Saudi &amp; UAE Civil Defence and utilities), support client/stakeholder workshops, value engineering and risk registers.</li><li>Mentor and manage a team of designers; review deliverables, uphold QA/QC; contribute to proposal writing and level-of-effort estimates.<br> <br> &nbsp;</li></ul><strong>Qualifications:</strong><ul><li>Bachelor’s or Master’s degree in Electrical Engineering.</li><li>Professional registration (e.g., CEng/PE) strongly preferred.</li><li>12–18+ years in building/station electrical design with major rail/metro station projects; GCC experience strongly preferred.</li><li>Strong grasp of NFPA 130, EN 1838/BS 5266 (emergency lighting), EN 50121/EN 50122 (EMC/earthing), BS 7671/IET Wiring Regs or NEC, and typical rail authority requirements.</li><li>Fluency with ETAP/Amtech, Dialux/Relux, AutoCAD/Revit, and BIM coordination; familiarity with SCADA/BMS interfaces for station systems.</li><li>Excellent interface management, stakeholder communication and team leadership skills.<br> <br> &nbsp;</li></ul><strong>Nice to Have:</strong><ul><li>Experience integrating station electrical design with PSD, tunnel ventilation controls, SCS/OCS interfaces, and evacuation strategies per NFPA 130.</li><li>Past authority liaison in KSA (RCRC/SDAIA utilities/Civil Defense)</li><li>RAMS exposure (EN 50126/8/9) and cyber/physical security considerations for stations.</li></ul><br>If you find this job matching your skills, please apply or share your CV on sayali.kothmire@nesfircroft.com<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><strong>KEY ACCOUNTABILITIES: (Identify 6 to 8 main things that the job holder must do to make sure that the main purpose of the role is met. These should be the things that need to be done and/or the services that need to be provided. Describe what is done and why rather than how.)</strong> <p>Description</p> <p>Performance Indicators</p> <p> <strong>Policies &amp; Procedures</strong> </p> <ul> <li>Ensure compliance with approved engineering, maintenance, GMP, GEP, and safety procedures.</li> <li>Support implementation and continuous improvement of utilities and BMS-related SOP</li> </ul> <ul> <li>Adherence to policies, processes, and procedures.</li> </ul> <p> <strong>Day to day operations</strong> </p> <ul> <li>Supervise daily operation and maintenance activities of utilities systems, including BMS, HVAC, water treatment, compressed air, and associated infrastructure.</li> <li>Monitor utilities performance and ensure uninterrupted services to production and support area</li> </ul> <ul> <li>Smooth flow of day-to-day operations.</li> </ul> <p> <strong>Safety, Quality &amp; Environment</strong> </p> <ul> <li>Ensure compliance with GMP, GEP, engineering standards, and EHS requirements.</li> <li> Support internal and external audits.</li> <li> Maintain complete and accurate utilities and BMS documentation.</li> <li>Ensure safe execution of all utilities-related activities.</li> </ul> <ul> <li>Audit findings.</li> <li>Safety incidents.</li> <li>Documentation compliance rate.</li> </ul> <p> </p> <p> </p> <p> <strong>Job Related Special Accountabilities</strong> </p> <ul> <li>Supervise the operation, monitoring, and maintenance of utilities systems including HVAC, water treatment, compressed air, and Building Management System (BMS).</li> <li>Monitor BMS alarms, trends, and system performance, ensuring timely response to abnormalities and implementation of corrective actions.</li> <li>Analyze utilities performance data and BMS reports to identify opportunities for improving reliability, efficiency, and energy consumption.</li> <li>Coordinate with automation and BMS service providers for troubleshooting, upgrades, modifications, and system optimization.</li> <li>Follow up and verify completion of preventive and corrective maintenance activities for utilities equipment and BMS-integrated systems.</li> <li>Conduct daily inspections, equipment performance reviews, and utilities operational checks to ensure compliance with operational requirements.</li> <li>Participate in root cause analysis (RCA) investigations related to utilities failures and implement corrective and preventive actions (CAPA).</li> <li>Ensure proper documentation of utilities operations, maintenance records, BMS events, deviations, and engineering activities in compliance with GMP requirements.</li> <li>Participate in qualification activities (IQ/OQ), commissioning, and validation support for utilities systems and related equipment.</li> <li>Initiate and follow up change controls associated with utilities, automation, and BMS systems.</li> <li>Monitor critical spare parts inventory, define reorder levels, and coordinate procurement activities to maintain system reliability.</li> <li>Support internal and external audits related to utilities, engineering systems, energy management, and GMP compliance.</li> <li>Prepare utilities performance reports, energy consumption reports, and BMS trend analyses for management review.</li> <li>Participate in utilities-related projects, equipment selection, design reviews, and preparation of User Requirement Specifications (URS).</li> <li>Support implementation of energy management initiatives and monitor Energy Performance Indicators (EnPIs) to achieve energy-saving objectives.</li> <li>Ensure all utilities activities are performed in accordance with safety, quality, environmental, GMP, and engineering standards.</li> <li>Perform any additional duties assigned by the Facilities &amp; Utilities Manager.</li> </ul> <ul> <li>Adherence to maintenance procedures and policies.</li> <li>Day to day operation implementation</li> </ul> <p> <br> <br> </p> <strong>6. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS Please ensure that the minimum requirements are the ones essential<u> </u>for undertaking the role:</strong> <p> <strong>QUALIFICATIONS</strong> </p> <ul> <li>BSC engineering in the disciplines (Mechanical Electrical or Mechatronics) </li> </ul> <p> <strong>EXPERIENCE</strong> </p> <ul> <li>(5-8) years of experience in utilities and projects.</li> </ul> <p> </p></div></section>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >Program / Department Summary</span></p> <p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p> <p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p> <p >&nbsp;</p> <p ><span >General Position Summary</span></p> <p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p> <p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p> <p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p> <p >&nbsp;</p> <p ><span >Essential Job Responsibilities</span></p> <p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p> <p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p> <p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p> <p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p> <p >&nbsp;</p> <p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p> <p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p> <p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p> <p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p> <p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p> <p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p> <p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p> <p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p> <p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p> <p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p> <p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence &amp; Learning teams, and HQ.</span></p> <p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p> <p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p> <p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p> <p >&nbsp;</p> <p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p> <p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p> <p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p> <p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p> <p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p> <p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p> <p >&nbsp;</p> <p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p> <p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p> <p ><span >• Work closely with the MCO program and Evidence &amp; Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p> <p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p> <p >&nbsp;</p> <p ><em ><u >Organizational Learning</u></em></p> <p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >• Direct line management of the Reporting Officer.</span></p> <p >&nbsp;</p> <p ><span >Accountability</span></p> <p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p> <p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence &amp; Learning Teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><span >Knowledge and Experience</span></p> <p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p> <p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p> <p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p> <p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p> <p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p> <p ><span >• Excellent written and verbal communication skills in English.</span></p> <p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p> <p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning </span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Engagement and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity </span></p> <p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p><u>AMR Technical Officer</u></p> <p><u>Job Summary:</u>&nbsp;</p> <p>The AMR Technical Officer will support the day-to-day implementation of antimicrobial&nbsp;resistance&nbsp;activities under the STRIDES Jordan Activity. Working under the supervision of the AMR &amp; IPC Advisor, the&nbsp;Antimicrobial Resistance&nbsp;Technical Officer will provide technical and operational support across AMR workstreams,&nbsp;assist&nbsp;in the development of AMR-related tools and materials, and coordinate with government counterparts and implementing partners as directed. The position contributes to AMR surveillance strengthening, capacity building, donor reporting, and workplan tracking, and ensures project activities are implemented in alignment with international best practices and Jordan’s National Action Plan on AMR.&nbsp;</p> <p>&nbsp;</p> <p><u>Accountabilities:</u>&nbsp;</p> <ul> <li>Provides technical support for the implementation of AMR activities in alignment with Jordan’s National Action Plan on AMR and relevant national guidelines.&nbsp;</li> </ul> <ul> <li>Supports strengthening of AMR surveillance systems, including data collection, analysis, and reporting at the facility and national levels.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;in the development and dissemination of AMR-related tools, guidelines, training materials, and technical briefs.&nbsp;</li> </ul> <ul> <li>Monitors and&nbsp;maintains&nbsp;AMR project protocols, instruments, data sets, manuals, and training materials.&nbsp;</li> </ul> <ul> <li>Conducts&nbsp;searches&nbsp;of&nbsp;published literature on evolving issues in AMR, antimicrobial stewardship, and related public health areas.&nbsp;</li> </ul> <ul> <li>Responds to technical requests and inquiries from internal and external staff related to AMR activities.&nbsp;</li> </ul> <ul> <li>Supports implementation of AMR activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines.&nbsp;</li> </ul> <ul> <li>Ensures AMR technical implementation is consistent with best practices and meets donor contractual obligations.&nbsp;</li> </ul> <ul> <li>Supports engagement with the Ministry of Health and relevant government entities on AMR surveillance and stewardship activities, as directed by the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Coordinates with operations and finance teams to support&nbsp;timely&nbsp;and on-budget implementation of AMR activities.&nbsp;</li> </ul> <ul> <li>Drafts AMR technical progress reports and contributes to all donor reporting requirements.&nbsp;</li> </ul> <ul> <li>Prepares and delivers presentations on AMR progress to the project team and relevant stakeholders.&nbsp;</li> </ul> <ul> <li>Contributes to the development and review of annual workplans and AMR technical deliverables.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;with the development of proposals and AMR technical design documents, based on direction from technical leadership.&nbsp;</li> </ul> <p><u>.Applied&nbsp;Knowledge &amp; Skills:</u>&nbsp;&nbsp;</p> <ul> <li>Working knowledge of AMR,&nbsp;antimicrobial susceptibility testing (AST) and AMR diagnostics,&nbsp;antimicrobial stewardship, and related public health areas, including familiarity with the Global Action Plan on AMR and WHO AMR core components.&nbsp;</li> </ul> <ul> <li>Understanding of Jordan’s public health system, national AMR landscape, and relevant government structures is an advantage.&nbsp;</li> </ul> <ul> <li>Experience supporting AMR programs and government counterparts in Jordan or the broader MENA region preferred.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both Arabic and English, written and verbal, is&nbsp;required.&nbsp;</li> </ul> <ul> <li>Strong organizational and analytical skills, with&nbsp;ability&nbsp;to manage multiple tasks and meet deadlines.&nbsp;</li> </ul> <ul> <li>Proficiency&nbsp;in MS Office and relevant data management tools.&nbsp;</li> </ul> <ul> <li>Ability to analyze and interpret AMR&nbsp;laboratory and surveillance&nbsp;data,&nbsp;identify&nbsp;errors, and prepare clear and&nbsp;accurate&nbsp;reports.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Supervision Given/Received:</u>&nbsp;&nbsp;</p> <ul> <li>Reports to the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Has no formal supervisory responsibility; may provide guidance to junior or support staff.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Education:&nbsp;</u>&nbsp;&nbsp;</p> <ul> <li>Bachelor’s degree or&nbsp;its international&nbsp;equivalent in Microbiology, Public Health, Laboratory Sciences, Pharmacy, or&nbsp;a related&nbsp;field.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Experience</u>&nbsp;&nbsp;</p> <ul> <li>Minimum&nbsp;4+ years of relevant experience in AMR, microbiology, antimicrobial stewardship, or&nbsp;a related&nbsp;public health field.&nbsp;</li> </ul> <ul> <li>Experience providing technical support to AMR or health security programs in Jordan or the MENA region preferred.&nbsp;</li> </ul> <ul> <li>Prior work experience in a non-governmental organization, government agency, or private organization&nbsp;operating&nbsp;in the public health or global health security space.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both<strong>&nbsp;Arabic and English</strong>, written and verbal, is&nbsp;required</li> </ul> <p>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</p> <p>FHI 360 is an <a href="http://www.fhi360.org/careers/eeo">equal opportunity and affirmative action employer</a> whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</p> <p>Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p> <p>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</p> <p><strong>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment&nbsp; process. If you have questions or concerns about correspondence from us, please email <a href="mailto:CareerCenterSupport@fhi360.org">CareerCenterSupport@fhi360.org</a>.</strong><br> <br> FHI 360 fosters the strength and health of its workforce through a&nbsp;<a href="https://www.fhi360.org/node/689">competitive benefits package</a>, professional development&nbsp;and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.</p> <p>&nbsp;</p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Proactively manages the service desk operations and supervises the ADPE Technicians I in the performance of their duties. Provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Join personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol, internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Trains ADPE technicians on how to baseline systems and troubleshoot computers on the network.Performs other Service Desk functions as required. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position. Responsibilities Proactively oversees and manages the ADPE operations and staff. Acts as an escalation point where difficult or controversial calls are received. Provides senior level technical support to the ADPE staff, IMOs and customers; in addition to having the technical ability to accurately determine call routing for remedy incidents that cannot be immediately resolved in ADPE. Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access. Installs and configures network printers. Responsible for both classified and unclassified computer system stability using DOD approved, Government-furnished operating systems and software. Joins client computers to Microsoft Active Directory domains. Configures Microsoft Outlook and manages personal folders in all versions of Outlook. Installs, configures, and maintains security software on military computer systems. Repairs and maintains desktop and laptop hardware. Performs other duties and assignments as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b>: Security Clearance: Requires an active Secret Clearance Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree. The ADPE/Service Desk Administrator II is required to be an expert in all functions IAT Level I positions relating to a Windows Server operating system environment. The ADPE/Service Desk Administrator must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. At least two years of supervisory or lead experience is preferred. Experience with a customer service-oriented company. SUPERVISORY / BUDGETARY RESPONSIBILITIES At least two years of supervisory or lead experience is preferred. Update proprietary applications regarding: Update section employee daily status, leave, sick, on site, etc. Verify and track accomplishment of section monthly or quarterly safety and compliance training Purge section employee expired certifications Verify section employee compliance training in Virtual Training Record Verify section vehicle logs are being kept accurately and uploaded Ensure section personnel are maintaining their 8570 / 8140 certifications Review weekly training compliance reports for accomplishment prior to suspense. Review and approve leave forms ensuring before approval all compliance training is current. Coordinate transportation and integration of new and returning employees. Document and promptly counsel poor performance and policy violations. Enforce all V2X, GO 1, and dress code policies. Provide annual employee appraisal feedback in a professional and constructive manner. Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. Ensure the safety of personnel and monthly safety inspections are properly conducted. Communicate effectively up and down the chain of command. Manage work schedules. Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) Work with employees and HR when emergencies or abnormal circumstances occur. To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</p><p></p></section>

<h4><strong><em><u>Note: this pertains to a temporary maternity replacement position between October 2026 - May 2027.&nbsp;Only candidates who submit a Cover Letter will be considered.</u></em></strong></h4> <h4>Job Description and Requirements</h4> <div class="ltr description_div"> <p><strong>Job Description and Requirements: Finance Officer&nbsp;</strong></p> <p><strong>Finance Officer - Jordan Office</strong><br> We are looking for an experienced, independent, and organized Finance Officer to join our team in Jordan — ideal starting date 1 October 2026, until 31 May 2027.</p> <p><strong>Who we are</strong><br> forumZFD (known as Pro Peace) is a German non-governmental organization established in 1996. It strives for a culture of non-violence, where conflicts are dealt with constructively with the goal of ensuring peace. With the help of qualified peace experts and the implementation of projects of the Civil Peace Service, forumZFD (Pro Peace) works on the development of non-violent conflict transformation methods and tools for dealing with violent conflicts.</p> <p>The forumZFD (Pro Peace) Jordan program started at the end of 2018 to support Jordanian CSOs and CBOs as partners in the fields of community development, conflict transformation, and peacebuilding.</p> <p>Furthermore, forumZFD (Pro Peace) implements programs in other countries in the Middle East, Western Balkans, Philippines, Cambodia, Germany, and Ukraine.</p> <p><strong>Your tasks and responsibilities</strong><br> Under the supervision of the Country Director, you will be responsible for all financial management and administration in the office.</p> <p><strong>Tasks include, but are not limited to:</strong></p> <ul> <li>Usage and reporting of in-country funds in accordance with existing forumZFD/Pro Peace, donor requirements and local laws.</li> <li>Report&nbsp;to head office (financial report).</li> <li>Control funds in accordance with existing forumZFD/Pro Peac&nbsp;and donor requirements.R:</li> <li>Supervise&nbsp;and retrieve&nbsp;external annual audit report.</li> <li>Revise and present financial documents in an accurate and timely manner.</li> <li>Check the eligibility of expenditures and prepare payments (service contracts, orders, invoices, delivery notes, contracting procedure, etc.).</li> <li>Prepare&nbsp;support documents and reporting on financial process of the office including the booking of expenses.</li> <li>Manage, record, monitor, and reconcile cash flow, including preparation of cash forecasts and liquidity planning.</li> <li>Ensure secure transfer and handling of cash withdrawn from the bank and safeguard all programme and project funds in accordance with organizational procedures.</li> <li>Supervise&nbsp;the Admin &amp; Logistics Assistant.</li> </ul> <p><strong>Your profile:</strong></p> <ul> <li>Bachelor’s degree in accounting, or related field.</li> <li>Minimum of 3 years of relevant experience in Finance &amp; Administration, preferably in an NGO or international organization.</li> <li>Strong organizational skills and attention to detail.</li> <li>Proficiency in Microsoft Office (Word, Excel, Outlook). The ideal candidate knows FundsPro.</li> <li>Ability to work independently and as part of a multicultural and multinational team.</li> <li>Fluent in English and Arabic, with excellent written and verbal communication skills.</li> <li>Valid driver’s license is an advantage.</li> <li>Commitment to equality, diversity, and non-violence.</li> </ul> <p><strong>Our offer:</strong></p> <ul> <li>Participation in an international organization with remuneration based on forumZFD (Pro Peace) local salary scales.</li> <li>Contributions to&nbsp;social security benefits&nbsp;and comprehensive medical insurance.</li> <li>A supportive, close-knit team with short communication lines.</li> <li>A flexible and dynamic work environment.</li> </ul> <p><strong>Start of assignment</strong><br> The preferred start date is 1 October 2026. The initial contract period runs until the end of May 2027.</p> <p>If you have <strong><u>questions</u></strong> regarding the vacancy, please contact nour.hamid@propeace.de.&nbsp;Applications send to this e-mail will not be considered.</p> <p>We look forward to receiving your application!</p>