وظائف فني انتاج - عمّان الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head Software Development Section &amp; Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operation Expected duration 12 months</p><p>Duties and Responsibilities</p><p>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture &amp; Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to:</p><ul><li>Analyze business requirements and translate them into technical BI and AI solutions.</li><li>Design and develop dimensional data warehouse models and analytical/semantic models.</li><li>Design and develop OLAP cubes and support database objects.</li><li>Develop, maintain, and optimize ETL/ELT processes and data integration solutions.</li><li>Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards.</li><li>Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions.</li><li>Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities.</li><li>Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture.</li><li>Coordinate with the Enterprise Architecture &amp; Business Intelligence team on technical design, architecture, deployment, and production support.</li><li>Provide technical guidance and knowledge transfer to BI developers and relevant technical staff.</li><li>Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals.</li><li>Perform other related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies.</li><li>Extensive experience with Microsoft Power BI.</li><li>Extensive experience with SQL Server, SQL development, and database scripting.</li><li>Strong experience in Data Warehouse design and dimensional modelling.</li><li>Strong experience in ETL/ELT development and data integration.</li><li>Strong experience writing DAX and SQL.</li><li>Experience with Microsoft SSIS and SSAS.</li><li>Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions.</li><li>Experience translating business requirements into analytical solutions.</li><li>Experience preparing technical documentation.</li><li>Experience with Microsoft Azure and/or Microsoft Fabric is desirable</li><li>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99975 Position Overview The Customer Success Advisor (CSA) is a post-sales role that helps manage onboarding, adoption and retention of Autodesk offerings within an assigned territory accounts. You will provide guidance and resources directly to customers that demonstrates value from their Autodesk investment. A CSA will collaborate with an ecosystem that includes the territory sales reps, partners, technical support, client services, and marketing, to maximize the renewals within an assigned territory. You will also help identify expansion opportunities as a part of their customer engagement and promote those opportunities within the sales team for appropriate actions. You will report to Renewal &amp; Customer Success Manager based in Amman. We support hybrid working schedule. Main Responsibilities Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territory Build relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customers In collaboration with the territory sales teams, develop account plans to utilize available resources, manage time and resources, and achieve or exceed assigned goals Discover through customer engagement the customer's challenges specific to their industry Support a customer's journey through onboarding, adoption, retention, and expansion to achieve customer success Articulate business workflow and industry trends that improve the customers' challenges Employ provided technology solutions to document all customer opportunities and customer activity Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success, together with reseller partners and internal sales teams Respond to partner and customer inquiries Link business processes with product and technical solutions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Customer success, renewals, or sales experience-minimum 3 years in SaaS industry. Fluent English and Arabic language skills Experience interacting with clients of all levels, in different industries and across a broad geographical area Ability to forge customer relationships and insights over the phone Collaborative and consultative work style, ability to succeed in a high velocity work environment Link business processes with product/technical solutions Experience with complex, escalated customer situations, ability to navigate large organizations Experience internally collaborating and influencing large matrixed organization Experience in the software or SaaS sales or renewals environment</p><p>Background needs to be in customer-facing roles including account management, customer support, project management, customer success or sales Empathy for customers AND passion for revenue and growth Experience managing time between calls, troubleshooting follow ups, customer relationship management and new customer outreach Curiosity 1+ years of experience with Salesforce or another CRM Software</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of six months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized medical coordination and case management support to the Gaza Support Program, ensuring that all active patient cases are accurately tracked, clinically coordinated, and managed throughout their treatment journey in Jordan. The consultant will serve as the primary clinical liaison with JHCO and partner hospitals, maintain real-time case management records, and contribute to program reporting and documentation — enabling the program team to deliver effective, evidence-based, and dignified care to displaced Palestinian patients and their families.</p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><ul><li><b>Case Management &amp; Patient Tracking</b>: To manage the full case management cycle for medical evacuation cases — including registration, profiling, documentation, referrals, treatment updates, and closure within the IM system (e.g., Activity Info) — while maintaining complete, accurate, and real-time case files and trackers, conducting periodic data quality checks, monitoring cost utilization against category ceilings, and escalating systemic issues or high-risk/urgent cases to the Project Manager in a timely manner.</li></ul><p><br></p><ul><li><b>Medical Coordination &amp; Partner Liaison</b>: To serve as the day-to-day medical and clinical liaison with JHCO focal points and partner hospitals under the Project Manager's strategic oversight, including participating in and documenting clinical coordination meetings, supporting medical case conferences, and flagging non-medical support needs to the Project Officer without independently authorizing such services.</li></ul><p><br></p><ul><li><b>Patient &amp; Family Support Coordination</b>: To conduct field visits and medical/psychosocial needs assessments and follow-up with patients and families, escalating protection, mental health, or welfare concerns in line with Anera's referral pathways, non-displacement policy, and safeguarding principles, and contributing clinical context to patient story documentation in accordance with Do No Harm principles.</li></ul><p><br></p><ul><li><b>Reporting, MEAL &amp; Data Management</b>: To prepare structured monthly case management progress reports and contribute verified case data, narrative inputs, and clinical indicators to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p><br></p><ul><li><b>Technical Support &amp; Capacity Building</b>: To develop or update standardized clinical documentation tools, case templates, and SOPs for Project Manager approval, while providing technical guidance to Program Volunteers and contributing to team capacity building on case management, referral pathways, and documentation standards.</li></ul><p><br></p><p><b>Deliverables</b></p><ul><li>Update Medical evacuation tracker, generate case files for patients, and flag urgent cases that may exceed the funding cap. / Monthly, ongoing</li><li>Act as clinical liaison with JHCO and partner hospitals; attend coordination meetings and share MoMs. / Monthly, ongoing&nbsp;</li><li>Conduct regular patient follow-up visits, needs assessments, and escalate protection/safeguarding concerns. / Monthly, ongoing&nbsp;</li><li>Submit a report covering caseload status, risks, service gaps, and cost overview / By the 5th of each month</li><li>support beneficiary data management, support MEAL data inputs through data collection and reporting, and ensure accurate documentation and record-keeping.&nbsp;&nbsp;Months 1–2 (initial), Month 5 (final review)</li><li>Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p><br></p><p><b>Duration &amp; Level of Effort</b></p><p>The consultant will work 15 days per month across the 5-month contract period (75 days total), operating from the Anera Jordan field office with regular field visits to hospitals, treatment facilities, and accommodation sites. Working days will be agreed with the Project Manager in advance on a monthly basis. The exact start date will be confirmed upon contracting.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Experience</b></p><ul><li>Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</li><li>Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</li><li>Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</li><li>Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</li><li>Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</li><li>Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</li><li>Fluent Arabic and working proficiency in English (written and verbal).</li><li>Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</li><li>Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</li></ul><p><br></p><p><b>Reporting &amp; Supervision</b></p><p>The consultant will report to the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan.&nbsp;</p><p><br></p><p><b><span></span>Safeguarding &amp; Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <span><strong>Associate Manager, Quality Compliance</strong></span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>Strategic </span></p><br> <ul> <li><span>Providing support and guidance to the Hikma injectable sites including compounding by:</span></li> <li><span>Lead auditing coordination, approach, and execution for injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs</span></li> <li><span>Ensuring internal injectable/Oral Hikma site compliance with Hikma’s rules and policies through internal audits</span></li> <li><span>Following up on all observations by Hikma and third parties which includes CAPA plan implementation and ensuring timely completion.</span></li> </ul> <p><span>Technical capabilities </span></p><br> <ul> <li><span>Providing concerned Hikma employees with the required guidance related to the injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes to ensure that the related international standards and specifications are applied on all Hikma concerned processes</span></li> <li><span>Investigating and studying different problems related to injectables/Oral/ laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes that might occur in all Hikma concerned functions and recommending the corrective actions accordingly</span></li> <li><span>Ensuring that health and safety regulations are followed in the concerned processes to avoid accidents in the workplace during executed audits protecting the auditors</span></li> <li><span>Ensuring that the entire injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are in compliance with the set standard operating procedures (SOPs</span></li> <li><span>Ensuring that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes, activities, procedures comply with related internal/external regulations</span></li> <li><span>Conducting periodic checks to ensure that all injectables/Oral/laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes are performed correctly and conforming the international standards and specifications</span></li> <li><span>Assessing different Hikma functions compliance with the set standards and specifications in order to detect the deviations and recommending the necessary corrective actions accordingly</span></li> <li><span>Providing the Corporate Compliance Director with periodic reports illustrating the work flow of the injectables/Oral/microbiology, laboratory/Data Integrity manufacturing/contract manufacturing CMOs manufacturing processes through Hikma corporate functions</span></li> <li><span>Documenting different related transactions in all Hikma corporate functions to be used as a reference in the future when needed</span></li> <li><span>Performing other duties related to the job as assigned by the direct supervisor</span></li> </ul> <p><span>Administrative </span></p><br> <ul> <li><span>Preparing periodic reports with respect to the Compliance (Injectables/Orals) function's activities and achievements to be submitted to the direct supervisor</span></li> <li><span>Ensuring that instructions, circulars and organizational and technical decisions are followed and applied</span></li> <li><span>Implementing Internal quality auditing and Hikma subsidiaries audit program, ensuring that Hikma Internal sites maintain a state of cGMP compliance where all activities within the Hikma Pharmaceutical function comply with the adopted standards, policies, and procedures.</span></li> <li><span>implementing follow up auditing program for Hikma internal sites, ensuring that response is covered and communicated properly with Hikma quality management.</span></li> <li><span>Providing Technical Support to Injectable/Oral strategic Under license projects, by qualifying suppliers, upgrading systems of our partners, conducting gap analysis and providing the needed support before/ during and after authorities audits to sites,&nbsp; up to end of registration of the product.&nbsp; </span></li> <li><span>Assisting in process standardization through Hikma based on international best practices, in addition to supporting the functions’ managers in taking the required corrective and preventive actions.</span></li> <li><span>Supporting Hikma new projects by providing the needed technical and administrative support for Hikma new projects with new partners (Toll manufacturers, Finished product formulators).</span></li> <li><span>Participating in audits whenever Hikma audited by third party or authority. By presenting Corporate Compliance role, auditing system.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br> <ul> <li><span>B.Sc. degree in Chemistry, Biological, Microbiology, Chemical Engineering or equivalent</span></li> <li><span>M.Sc. degree in TQM or equivalent</span></li> <li><span>(10) years of experience in a related position, of which at least (5) in a supervisory position</span></li> <li><span>Experience in a pharmaceutical industry, Oral and Injectables manufacturing.</span></li> <li><span>Quality certification on auditing e.g. ASQ/ISO9001…. etc </span></li> </ul> <p><strong><span>Skills:</span></strong></p><br> <ul> <li><span>Computer Skills</span></li> </ul> <p><span>Performs moderately difficult tasks using job related applications, Office applications, and other relevant programs, as well as uses the functions of the internet effectively</span></p><br> <ul> <li><span>Data Analysis</span></li> </ul> <p><span>Performs complex data analysis utilizing multi-sourced set of data, prepares reports illustrating the results through professional graphs, charts, and other visual aids</span></p><br> <ul> <li><span>Documentation / Recording Information</span></li> </ul> <p><span>Applying and using various techniques in documenting and recording information in written or electronic/magnetic formats</span></p><br> <ul> <li><span>English Language</span></li> </ul> <p><span>Demonstrates mastery of the language; near native; ability to read, understand and write extremely difficult or abstract prose, a wide variety of vocabulary, idioms, colloquialisms, and slang</span></p><br> <ul> <li><span>Government Relations</span></li> </ul> <p><span>Represents the company externally within the government sector and develops and maintains good rapport with its employees</span></p><br> <ul> <li><span>Law</span><span>s &amp; Legislations</span></li> </ul> <p><span>Possesses knowledge in laws and legislations of several countries that Hikma operates in, including MENA region, USA and Europe</span></p><br> <ul> <li><span>Project Management</span></li> </ul> <p><span>Ability to manage projects through effective planning, implementation, monitoring and completion of projects, while ensuring best utilization of resources; time, human resources, budget</span></p><br> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br>Job Description <br></span><p>Software Development</p><br><br> <ul> <li>Develop, enhance, and maintain web applications and backend services using .NET Framework and .NET Core.</li> <li>Build and maintain responsive user interface components using JavaScript and React.js.</li> <li>Design, develop, and consume REST APIs and contribute to microservices-based solutions.</li> <li>Write clean, reusable, maintainable, and testable code in line with engineering standards.</li> <li>Participate in technical design discussions, code reviews, estimation, and peer collaboration.</li> </ul> <p>Application Support &amp; Maintenance</p><br><br> <ul> <li>Investigate, troubleshoot, and resolve application issues across web applications and APIs.</li> <li>Support legacy .NET Framework applications while contributing to modernization initiatives using .NET Core and React.js.</li> <li>Perform root cause analysis and implement sustainable fixes for recurring issues.</li> <li>Support production releases and assist with post-release validation when required.</li> </ul> <p>Database &amp; Integration</p><br><br> <ul> <li>Use SQL for basic data querying, validation, and troubleshooting.</li> <li>Integrate applications with internal and external services through APIs and service-based integrations.</li> <li>Work with JSON payloads and understand data flow between frontend, backend, databases, and external services.</li> </ul> <p>Engineering Practices</p><br><br> <ul> <li>Use Git for source control and follow team branching, pull request, and code review practices.</li> <li>Work within CI/CD processes and support build, test, and deployment activities.</li> <li>Collaborate with QA, DevOps, Security, Product, and Business teams to deliver reliable solutions.</li> <li>Follow secure coding, performance, reliability, and maintainability best practices.</li> </ul> <p>Preferred Skills</p><br><br> <ul> <li>Familiarity with Docker or containerized applications.</li> <li>Exposure to cloud platforms such as AWS or Azure.</li> <li>Knowledge of unit testing and automated testing practices.</li> <li>Experience working in Agile/Scrum delivery teams and enterprise application environments</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor's degree in IT, Computer Science, Software Engineering, or a related discipline</li> <li>2-3 years of professional software development experience</li> <li>Core Technical Skills</li> </ul> <ul> <li>Good hands-on knowledge of .NET Framework and .NET Core / modern .NET.</li> <li>Good knowledge of JavaScript and React.js for frontend development.</li> <li>Basic knowledge of SQL, including writing queries for data validation and troubleshooting.</li> <li>Good understanding of microservices concepts and service-based application architecture.</li> <li>Experience developing and consuming REST APIs and working with JSON.</li> <li>Good troubleshooting and debugging skills across frontend and backend applications.</li> <li>Familiarity with Git and standard software development lifecycle practices.</li> <li>Basic awareness of CI/CD pipelines and deployment processes.</li> </ul> <ul> <li>Analytical &amp; Problem-Solving Skills</li> </ul> <ul> <li>Strong logical reasoning and ability to identify root causes of technical issues.</li> <li>Ability to analyze requirements, propose practical solutions, and implement them effectively.</li> <li>Attention to code quality, maintainability, and reliability.</li> </ul> <ul> <li>Communication &amp; Soft Skills</li> </ul> <ul> <li>Strong verbal and written communication skills.</li> <li>Ability to collaborate effectively with cross-functional teams in a dynamic environment.</li> <li>Adaptability, ownership, curiosity, and eagerness to learn.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<p>SRD Center is seeking a qualified Team Leader / Evaluation Manager for a proposed final external evaluation of a development programme in Madaba Governorate, Jordan. The programme links women s economic empowerment, entrepreneurship, cultural heritage, tourism, local economic development, municipal capacity-building, and gender-responsive urban and tourism planning. The Team Leader will provide overall technical and managerial leadership for a mixed-methods evaluation based on the OECD-DAC evaluation criteria, including relevance, coherence, effectiveness, efficiency, emerging impact, and sustainability. The assignment will combine desk review, stakeholder consultations, interviews, focus group discussions, field observations, evidence triangulation, analysis, stakeholder reflection, and preparation of evaluation reports. The assignment is expected to take place during the period September December 2026 and will include field engagement in Madaba. Tasks: • Provide overall technical leadership and management of the evaluation assignment. • Lead the development and refinement of the evaluation methodology, analytical framework, evaluation matrix, and sampling approach. • Ensure appropriate application of OECD-DAC evaluation criteria and mixed-methods evaluation principles. • Review programme documentation, monitoring data, implementation records, financial information, and other relevant evidence. • Lead and/or supervise key informant interviews, focus group discussions, stakeholder consultations, and other primary data collection. • Ensure that the evaluation applies gender-responsive, participatory, inclusive, conflict-sensitive, and ethical approaches. • Lead analysis and triangulation of qualitative and quantitative evidence. • Assess programme relevance, effectiveness, efficiency, coherence, emerging outcomes, sustainability, institutional ownership, and potential for replication or scaling. • Coordinate the work of technical specialists and field researchers. • Lead preparation of the inception report, preliminary findings presentation, draft evaluation report, and final evaluation report. • Facilitate stakeholder reflection and learning discussions on preliminary findings. • Develop evidence-based conclusions, lessons learned, and practical recommendations. • Ensure quality assurance, data protection, confidentiality, informed consent, and independence throughout the evaluation. • Ensure timely completion of all outputs in accordance with the agreed work plan.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in evaluation, development studies, economics, social sciences, gender studies, urban development, cultural heritage, tourism, business development, public policy, or another relevant field.</li><li>At least 8 years of professional experience in programme and project evaluation.</li><li>Demonstrated experience leading mixed-methods evaluations.</li><li>Strong knowledge and practical experience applying OECD-DAC evaluation criteria.</li><li>Relevant experience evaluating programmes related to one or more of the following: <ul><li>Women s economic empowerment;</li><li>Entrepreneurship;</li><li>Local economic development;</li><li>Cultural heritage;</li><li>Tourism;</li><li>Municipal or urban development;</li><li>Community-based development.</li></ul></li><li>Demonstrated experience designing and conducting stakeholder consultations, interviews, focus group discussions, and qualitative data analysis.</li><li>Strong analytical, facilitation, stakeholder engagement, and report-writing skills.</li><li>Previous experience with internationally funded development programmes, UN agencies, international organizations, donors, municipalities, or civil society organizations is highly desirable.</li><li>Experience in Jordan or the wider MENA region is an advantage.</li><li>Excellent written and spoken English is required.</li></ul>

<p><h4>Description</h4> <p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p> <p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p> <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li> <li>Real ownership — your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation — top-of-market salary plus equity and full benefits.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The SOC Analyst - Tier 2 is responsible for advanced security monitoring, incident investigation, threat analysis, and detection engineering activities within ZainTECH’s Security Operations Center (SOC). The role serves as the primary escalation point for security incidents identified by L1 analysts and plays a critical role in validating threats, conducting investigations, and supporting incident response activities across enterprise, government, and critical infrastructure environments.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & incident investigation</strong></p> <ul> <li>Investigate and analyze security incidents escalated by SOC L1 analysts.</li> <li>Validate security events and determine scope, impact, severity, and business risk.</li> <li>Perform advanced correlation and analysis of logs, alerts, network activity, endpoint telemetry, and threat intelligence.</li> <li>Conduct root cause analysis of security incidents and identify indicators of compromise (IOCs).</li> <li>Support incident containment, eradication, and recovery activities.</li> <li>Escalate incidents requiring specialized investigation or incident response support.</li> </ul> <p><strong>Threat detection & threat hunting</strong></p> <ul> <li>Perform proactive threat hunting activities to identify malicious activity that may bypass automated controls.</li> <li>Utilize threat intelligence sources to identify emerging threats and attacker tactics.</li> <li>Analyze attack patterns, indicators, and behaviors associated with malware, ransomware, insider threats, and advanced persistent threats (APTs).</li> <li>Identify opportunities to improve detection coverage across monitored environments.</li> </ul> <p><strong>SIEM & detection engineering</strong></p> <ul> <li>Develop, tune, and optimize SIEM use cases and correlation rules.</li> <li>Support creation and maintenance of detection logic, dashboards, reports, alerts, and monitoring workflows.</li> <li>Reduce false positives through tuning and rule optimization.</li> <li>Support onboarding and integration of new log sources.</li> </ul> <p><strong>Incident management & reporting</strong></p> <ul> <li>Maintain detailed incident records and investigation documentation.</li> <li>Prepare technical analysis and incident reports.</li> <li>Support operational metrics, reporting, and service reviews.</li> <li>Ensure incident handling activities comply with established procedures and SLAs.</li> </ul> <p><strong>Technical leadership & knowledge transfer</strong></p> <ul> <li>Provide guidance and mentoring to L1 SOC Analysts.</li> <li>Support analyst development through coaching and technical knowledge sharing.</li> <li>Participate in continuous improvement initiatives and SOC maturity programs.</li> <li>Contribute to process, playbook, and procedure development.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 2 years experience in managed cybersecurity / SOC operations at an investigative level.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GIAC, GCIA, CTIA, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Strong SIEM investigation, detection-rule development, log and network analysis, and use-case tuning.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The SOC Analyst - Tier 2 is responsible for advanced security monitoring, incident investigation, threat analysis, and detection engineering activities within ZainTECH’s Security Operations Center (SOC). The role serves as the primary escalation point for security incidents identified by L1 analysts and plays a critical role in validating threats, conducting investigations, and supporting incident response activities across enterprise, government, and critical infrastructure environments.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & incident investigation</strong></p> <ul> <li>Investigate and analyze security incidents escalated by SOC L1 analysts.</li> <li>Validate security events and determine scope, impact, severity, and business risk.</li> <li>Perform advanced correlation and analysis of logs, alerts, network activity, endpoint telemetry, and threat intelligence.</li> <li>Conduct root cause analysis of security incidents and identify indicators of compromise (IOCs).</li> <li>Support incident containment, eradication, and recovery activities.</li> <li>Escalate incidents requiring specialized investigation or incident response support.</li> </ul> <p><strong>Threat detection & threat hunting</strong></p> <ul> <li>Perform proactive threat hunting activities to identify malicious activity that may bypass automated controls.</li> <li>Utilize threat intelligence sources to identify emerging threats and attacker tactics.</li> <li>Analyze attack patterns, indicators, and behaviors associated with malware, ransomware, insider threats, and advanced persistent threats (APTs).</li> <li>Identify opportunities to improve detection coverage across monitored environments.</li> </ul> <p><strong>SIEM & detection engineering</strong></p> <ul> <li>Develop, tune, and optimize SIEM use cases and correlation rules.</li> <li>Support creation and maintenance of detection logic, dashboards, reports, alerts, and monitoring workflows.</li> <li>Reduce false positives through tuning and rule optimization.</li> <li>Support onboarding and integration of new log sources.</li> </ul> <p><strong>Incident management & reporting</strong></p> <ul> <li>Maintain detailed incident records and investigation documentation.</li> <li>Prepare technical analysis and incident reports.</li> <li>Support operational metrics, reporting, and service reviews.</li> <li>Ensure incident handling activities comply with established procedures and SLAs.</li> </ul> <p><strong>Technical leadership & knowledge transfer</strong></p> <ul> <li>Provide guidance and mentoring to L1 SOC Analysts.</li> <li>Support analyst development through coaching and technical knowledge sharing.</li> <li>Participate in continuous improvement initiatives and SOC maturity programs.</li> <li>Contribute to process, playbook, and procedure development.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 2 years experience in managed cybersecurity / SOC operations at an investigative level.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GIAC, GCIA, CTIA, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Strong SIEM investigation, detection-rule development, log and network analysis, and use-case tuning.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>Muller's Solutions is seeking an experienced Aconex Solution Architect (Technical Lead) to lead the architecture, implementation, deployment, and optimization of Oracle Aconex solutions. The successful candidate will be responsible for designing scalable solutions, leading technical delivery, configuring the Aconex platform, and ensuring successful implementation throughout the project lifecycle. This role requires a strong blend of solution architecture, technical leadership, stakeholder engagement, and hands-on Oracle Aconex expertise.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the end-to-end implementation and deployment of Oracle Aconex solutions.</li> <li>Design scalable Aconex solution architectures based on business and project requirements.</li> <li>Gather and analyze business and technical requirements and translate them into solution designs.</li> <li>Configure Oracle Aconex projects, document structures, workflows, forms, correspondence, user roles, permissions, and security settings.</li> <li>Develop implementation strategies, deployment plans, and solution roadmaps.</li> <li>Lead technical workshops and provide expert guidance to business and project stakeholders.</li> <li>Design and oversee integrations between Oracle Aconex and enterprise applications using available APIs and integration methods.</li> <li>Plan and execute document and data migration activities from legacy systems to Oracle Aconex.</li> <li>Lead system configuration, testing (SIT/UAT), go-live activities, and post-implementation support.</li> <li>Ensure compliance with document control standards, governance policies, and industry best practices.</li> <li>Troubleshoot complex technical issues and recommend effective solutions.</li> <li>Prepare solution architecture documents, technical specifications, deployment guides, and implementation documentation.</li> <li>Provide technical leadership, mentoring, and support to project teams throughout the implementation lifecycle.</li> </ul> <h4>Requirements</h4> <h4>Required qualifications</h4> <ul> <li>Bachelor's degree in Information Technology, Computer Science, Engineering, Construction Management, or a related field.</li> <li>8–10+ years of relevant experience, including extensive hands-on experience with Oracle Aconex.</li> <li>Proven experience leading Oracle Aconex implementation and deployment projects from initiation through go-live.</li> <li>Strong expertise in Aconex configuration, document control, workflows, correspondence management, forms, and security.</li> <li>Experience designing enterprise document management solutions and implementation strategies.</li> <li>Experience integrating Oracle Aconex with enterprise systems and external applications.</li> <li>Strong understanding of document management, project information management, and engineering/construction workflows.</li> <li>Excellent analytical, problem-solving, communication, and stakeholder management skills.</li> <li>Experience leading technical teams and coordinating implementation activities.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Oracle Aconex certifications are highly desirable.</li> <li>Experience in engineering, construction, infrastructure, real estate, or capital projects.</li> <li>Knowledge of document control best practices and project information management.</li> <li>Experience with APIs, system integrations, and data migration.</li> <li>Familiarity with cloud-based enterprise applications and digital transformation initiatives.</li> <li>Experience working in remote and cross-functional project environments.</li> </ul> <h4>Key skills</h4> <ul> <li>Oracle Aconex architecture</li> <li>Oracle Aconex implementation & deployment</li> <li>Solution design</li> <li>Technical leadership</li> <li>Document control & document management</li> <li>Workflow configuration</li> <li>System integration</li> <li>Data & document migration</li> <li>User & security configuration</li> <li>Stakeholder management</li> <li>Technical documentation</li> <li>Testing (SIT/UAT) & go-live support</li> <li>Problem solving & troubleshooting</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Muller's Solutions is seeking an experienced Aconex Solution Architect (Technical Lead) to lead the architecture, implementation, deployment, and optimization of Oracle Aconex solutions.<br> The successful candidate will be responsible for designing scalable solutions, leading technical delivery, configuring the Aconex platform, and ensuring successful implementation throughout the project lifecycle.<br> This role requires a strong blend of solution architecture, technical leadership, stakeholder engagement, and hands-on Oracle Aconex expertise.<br> Key Responsibilities Lead the end-to-end implementation and deployment of Oracle Aconex solutions.<br> Design scalable Aconex solution architectures based on business and project requirements.<br> Gather and analyze business and technical requirements and translate them into solution designs.<br> Configure Oracle Aconex projects, document structures, workflows, forms, correspondence, user roles, permissions, and security settings.<br> Develop implementation strategies, deployment plans, and solution roadmaps.<br> Lead technical workshops and provide expert guidance to business and project stakeholders.<br> Design and oversee integrations between Oracle Aconex and enterprise applications using available APIs and integration methods.<br> Plan and execute document and data migration activities from legacy systems to Oracle Aconex.<br> Lead system configuration, testing (SIT/UAT), go-live activities, and post-implementation support.<br> Ensure compliance with document control standards, governance policies, and industry best practices.<br> Troubleshoot complex technical issues and recommend effective solutions.<br> Prepare solution architecture documents, technical specifications, deployment guides, and implementation documentation.<br> Provide technical leadership, mentoring, and support to project teams throughout the implementation lifecycle.<br> Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Construction Management, or a related field.<br> 8–10+ years of relevant experience , including extensive hands-on experience with Oracle Aconex.<br> Proven experience leading Oracle Aconex implementation and deployment projects from initiation through go-live.<br> Strong expertise in Aconex configuration, document control, workflows, correspondence management, forms, and security.<br> Experience designing enterprise document management solutions and implementation strategies.<br> Experience integrating Oracle Aconex with enterprise systems and external applications.<br> Strong understanding of document management, project information management, and engineering/construction workflows.<br> Excellent analytical, problem-solving, communication, and stakeholder management skills.<br> Experience leading technical teams and coordinating implementation activities.<br> Preferred Qualifications Oracle Aconex certifications are highly desirable.<br> Experience in engineering, construction, infrastructure, real estate, or capital projects.<br> Knowledge of document control best practices and project information management.<br> Experience with APIs, system integrations, and data migration.<br> Familiarity with cloud-based enterprise applications and digital transformation initiatives.<br> Experience working in remote and cross-functional project environments.<br> Key Skills Oracle Aconex Architecture Oracle Aconex Implementation &amp; Deployment Solution Design Technical Leadership Document Control &amp; Document Management Workflow Configuration System Integration Data &amp; Document Migration User &amp; Security Configuration Stakeholder Management Technical Documentation Testing (SIT/UAT) &amp; Go-Live Support Problem Solving &amp; Troubleshooting</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Electrical Design Engineer (A14).</p><p>Responsibilities - Assists in preparing detailed electrical designs through CAD software for building projects such as schools, hospitals, clinics, shelters, warehouses, and rehousing initiatives including renewable, energy, PV and infrastructure projects, ensuring compliance with Agency policies, design criteria, standards, and both local and international codes of practice, and incorporating green elements and safety needs to achieve the most cost effective and reliable solution. - Contributes to the tender documents preparation related to electrical works, including drafting specifications for non-standard items, and preparing relevant descriptions for inclusion in Bills of Quantities (BoQs) and cost estimate. - Provides technical support for electrical alteration works in Agency premises, including preparing assessment technical reports on the existing electrical systems, inspections, and remediation requirements. - Cooperates with construction teams to address electrical design issues during implementation; supports updates of electrical drawings to reflect as-built conditions and evolving site requirements. - Coordinates with other designers to optimise electrical solutions, ensuring safety, integrity, and protection in the overall designs; may suggest improvements where is applicable. - Assists in drafting Terms of Reference (ToR) for consultants for electrical works and supports their monitoring and supervision to ensure adherence thereof and meeting the design criteria and standards. - Provides inputs for electrical technical reports, design reports, progress weekly, monthly, and ad-hoc reports. - Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Creating and Innovating Applying Technical Expertise Relating and Networking Learning and Researching</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>A university degree in electrical engineering from an accredited university/institution.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least three years of relevant experience in the electrical design resources, which specified for drawing and calculations, preferably in public buildings and developmental projects is required</p><p>Experience with electrical design software and computer-aided design, such as AutoCAD and other software is required.</p><h2>Languages</h2><p>English and Arabic are required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><strong>About the role</strong><br>At Careem, we are revolutionizing the way customers access everyday essentials. Our Shops team is dedicated to providing seamless delivery experiences from supermarkets, florists, pharmacies, and more through our marketplace. We work closely with our partners to ensure they are equipped with the tools and support needed to succeed. As an Ops Coordinator, you will play a crucial role in ensuring operational efficiency, partner satisfaction, and a top-tier customer experience.<br><strong>What You'll Do</strong><br><ul><li>Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, and merchant response times to ensure a smooth experience for customers and partners.</li></ul><br><ul><li>Partner Assistance &amp;amp; Relationship Management: Act as a key point of contact for merchants, providing guidance on processes, addressing their concerns, and ensuring they have the necessary support.</li><li>Inventory &amp;amp; Assortment Oversight: Help maintain accurate item listings and stock availability to reduce out-of-stock issues and enhance customer satisfaction.</li><li>Promotions &amp;amp; Campaign Coordination: Support merchants in implementing promotions and discounts on time to maximize sales opportunities.</li><li>Quality &amp;amp; Accuracy Maintenance: Ensure that partner catalogs are kept up to date with correct product details, pricing, and availability.</li><li>Merchant Support: Guide Merchants through the use of Careem’s internal tools and systems to improve their order management and operational efficiency.</li><li>Order Flow Improvement: Work with partners to identify potential delays and suggest improvements to streamline their processes.</li><li>Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively.</li></ul><br><strong>What You'll Need</strong><br><br><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li><li>Customer &amp;amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li><li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li><li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li><li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li><li>Agility &amp;amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br>&amp;nbsp;<br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Steel Engineer, you will play a pivotal role in the design, analysis, and implementation of steel structures in various projects. This position offers an exciting opportunity to work with cutting-edge technology and innovative materials, allowing you to contribute to the growth of the construction industry in Jordan. Your expertise will not only help in ensuring structural integrity but also in optimizing designs for efficiency and sustainability, making a significant impact on the environment and the economy.</p><p>Joining our dynamic team means becoming part of a culture that values collaboration and continuous improvement. You will work alongside experienced professionals who are committed to sharing knowledge and fostering your professional development. We prioritize training and learning opportunities, ensuring that you can enhance your skills and advance your career within our organization. Whether you are looking to take on more responsibilities or specialize in a particular area, our supportive environment encourages you to reach your full potential.</p><p>In addition to personal growth, you will be part of a forward-thinking company that embraces innovation and is dedicated to delivering high-quality projects. As a Steel Engineer, you will have the chance to influence project outcomes and contribute to strategic decisions that shape the future of our projects. Your role will be crucial in driving efficiency and ensuring that our engineering practices adhere to the highest standards of safety and quality.</p><p><b>Responsibilities:</b></p><ol><li>Design and analyze steel structures using advanced engineering software, ensuring compliance with industry standards and regulations, while optimizing for cost and performance.</li><li>Collaborate with architects and project managers to develop structural plans that meet project specifications and deadlines, facilitating effective communication throughout the project lifecycle.</li><li>Conduct site inspections and assessments to evaluate the condition of existing structures, using diagnostic tools to recommend necessary repairs or reinforcements.</li><li>Prepare detailed engineering reports and documentation, presenting findings and recommendations to stakeholders to support decision-making processes.</li><li>Implement quality control measures during the construction phase, ensuring that all materials and workmanship meet established standards and specifications.</li><li>Research and integrate new materials and technologies into steel design practices, promoting innovation and sustainability in engineering solutions.</li><li>Provide technical support and guidance to junior engineers and interns, fostering a collaborative learning environment and enhancing team capabilities.</li><li>Participate in project meetings to discuss progress, challenges, and solutions, contributing to strategic planning and project management efforts.</li><li>Stay updated with industry trends, regulations, and best practices in steel engineering, ensuring that the company remains competitive and compliant.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in structural engineering software such as AutoCAD and SAP2000, essential for designing and analyzing steel structures effectively.</li><li>Strong understanding of material properties and construction methods, which is critical for selecting the appropriate steel types for various applications.</li><li>Excellent problem-solving skills to identify issues and develop innovative solutions during the design and construction phases.</li><li>Effective communication skills, enabling clear collaboration with architects, project managers, and construction teams.</li><li>Knowledge of building codes and safety regulations, ensuring compliance in all engineering practices and project executions.</li><li>Ability to conduct thorough site inspections and assessments, providing actionable insights for structural integrity and safety.</li><li>Project management skills to oversee multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.</li></ul></div>

<p><h4>Description</h4> <p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p> <p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p> <h4>Responsibilities</h4> <p><strong>Incident response leadership</strong><br> Lead cybersecurity incident response engagements from identification through recovery.<br> Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br> Coordinate containment, eradication, recovery, and remediation activities.<br> Act as the primary incident commander during major incidents.</p> <p><strong>Advanced incident investigation</strong><br> Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br> Validate investigation findings and response recommendations.<br> Provide technical leadership during high-severity incidents.<br> Support digital forensics activities where required.</p> <p><strong>Team management & development</strong><br> Lead, mentor, and develop incident response analysts.<br> Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br> Support recruitment and onboarding of new team members.<br> Drive continuous capability development across the incident response function.</p> <p><strong>Governance & stakeholder management</strong><br> Serve as the primary customer-facing lead during major incidents.<br> Provide executive briefings and incident status updates.<br> Support regulatory, compliance, and reporting obligations.<br> Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p> <p><strong>Program development & continuous improvement</strong><br> Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br> Lead tabletop exercises and simulation activities.<br> Conduct post-incident reviews and lessons learned sessions.<br> Drive improvements to organizational cyber resilience and response capabilities.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li> <li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li> <li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li> </ul></p><p></p>

<p><strong>Job Title:</strong> Project Assistant</p> <p><strong>Department:</strong> Operations</p> <p><strong>Working time:</strong>&nbsp;Full Time (100%)</p> <p><strong>Contract Type and Duration:</strong> Fixed Term for 10 months</p> <p><strong>Location:</strong> Amman and Zarqa, Jordan</p> <p><strong>Job Purpose</strong></p> <p>The Project Assistant will provide direct support to the implementation of MAG’s Weapons and Ammunition Management (WAM) project activities, including training project delivery. The role is task-oriented and will involve assisting senior staff in administrative, logistical, and field-related duties to ensure the smooth execution of training and operational activities.</p> <p>The position requires a reliable and flexible individual capable of carrying out assigned tasks efficiently across different WAM functions.</p> <p><strong>Principal Responsibilities</strong></p> <p>Training Support</p> <ul> <li>Assist in preparing training venues by arranging materials, equipment, and other logistical requirements.</li> <li>Receive training materials from the logistics team and ensure they are properly organised and available for training sessions.</li> <li>Support trainers and Technical Field Managers during the delivery of training activities.</li> <li>Assist with participant registration, maintain attendance records, and ensure proper documentation during training.</li> <li>Provide general administrative and logistical support throughout training activities.</li> <li>Support WAM staff during field activities, including site visits and technical tasks as required.</li> <li>Assist in preparing, organising, and handling materials and equipment used in WAM activities.</li> <li>Support the tracking, storage, and management of consumables and operational items, and report any shortages to the line manager.</li> <li>Perform data entry and maintain basic records related to project activities.</li> <li>Carry out administrative duties such as filing, document preparation, record maintenance, staff daily attendance tracking, and monthly timesheet support.</li> <li>Maintain organised physical and electronic filing systems.</li> <li>Provide Arabic–English translation support when required.</li> <li>Assist with routine office tasks to ensure the smooth implementation of WAM activities.</li> <li>Drive the project vehicle (van) when required and transport trainees to and from training venues.</li> </ul> <p>Requirements</p> <ul> <li>Must have a good understanding of filing systems and data entry.</li> <li>Must have the ability to read and write in Arabic and in English language.</li> <li>Must be computer literate with Excel, Word, and PowerPoint.</li> <li>Preferably have a good understanding of relevant MAG operational reporting formats.</li> <li>Driving License: Valid driving license to drive a van</li> <li>Experience: At least 1 year of relevant experience in administrative support, training logistics, field activities, or similar roles.</li> <li>Education: Bachelor’s degree in business administration, public Administration, international relations, political science, management, or communications is required or equivalent study and experience.</li> </ul> <p><strong>GENERAL</strong></p> <p>All MAG staff are expected to undertake the following general duties:</p> <ul> <li>Work towards achieving departmental business plan objectives.</li> <li>Work within the framework of MAG’s core values, promoting its ethos and mission statement.</li> <li>Work as part of a team and liaise with other departments to ensure effective communication across the organisation.</li> <li>Ensure familiarity with and adherence to all MAG policies and procedures and the Safeguarding framework.</li> <li>Ensure confidentiality of information as required by MAG policies and procedures.</li> <li>Undertake any other duties appropriate to the post as may be required.</li> <li>Aware of gender mainstreaming and ready to participate in gender awareness courses/training</li> <li>Able to work in a mixed team</li> <li>Undertake and apply learning from appropriate training and development programmes.</li> <li>Understand and uphold the standards outlined in MAG’s Safeguarding Framework, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with MAG’s work and reporting concerns if they do arise.</li> </ul>

<p>The Full Stack Developer is responsible for developing, maintaining, and enhancing application features across backend, frontend, and database layers. The role focuses on delivering reliable, well-structured code while following established coding standards, SDLC processes, and architectural guidelines.</p><p>Responsibilities:</p><ul><li>Application Development: Develop backend services using C#, .NET Core 8, ASP.NET Zero (abp.io). Implement frontend components using jQuery, Bootstrap, and Metronic UI. Develop and maintain RESTful APIs for internal and external consumption. Implement business logic in multi-tenant environments with proper permission handling. Enhance and maintain Windows client applications using the MVP pattern where required. Support mobile application features as assigned by the Development Team Lead.</li><li>Database &amp; Data Handling: Write and optimize SQL Server queries, views, and stored procedures. Ensure data accuracy, integrity, and performance. Follow best practices for database access, transactions, and concurrency. Assist in analyzing and resolving data-related issues.</li><li>Code Quality &amp; Standards: Write clean, readable, and maintainable code following internal coding standards. Participate in code reviews and address review feedback. Follow defined architecture and design patterns. Assist in refactoring legacy code under guidance. Ensure proper error handling, logging, and validation.</li><li>SDLC &amp; Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Deliver assigned tasks within sprint timelines. Collaborate with QA to fix defects and improve test coverage. Support deployments to QA, UAT, and production environments when required.</li><li>DevOps &amp; Repository Usage: Follow defined branching and merging strategies . Use GitHub / Azure DevOps repositories responsibly. Ensure commits are clear, traceable, and aligned with user stories. Support CI/CD pipelines by fixing build or deployment issues related to code changes.</li><li>Knowledge Sharing &amp; Documentation: Document assigned modules, APIs, and business logic. Maintain up-to-date technical documentation as required. Participate in knowledge transfer sessions. Share understanding of implemented features with team members.</li><li>Collaboration &amp; Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infra teams for smooth delivery. Escalate blockers, risks, or unclear requirements early. Collaborate effectively with distributed teams (Jordan, Saudi Arabia, India).</li><li>Security &amp; Compliance: Follow secure coding practices. Protect sensitive data and credentials. Comply with internal security policies and access controls. Support audits, logging, and traceability requirements.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, or a related field.</li><li>1-3 years of experience in software development.</li><li>Strong experience in C#, .NET Core 8, SQL Server, jQuery, and Windows client apps.</li><li>Knowledge of Agile/Scrum, Jira, DevOps, CI/CD, and version control best practices.</li><li>Strong problem-solving, collaboration, and communication skills</li></ul><p>Competencies:</p><ul><li>Strong organizational and prioritization skills.</li><li>Excellent communication and documentation abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to translate business requirements into technical deliverables.</li><li>Comfortable working in a fast-paced, agile environment.</li></ul><p>Skills:</p><ul><li>Backend : C#, .NET Core 8, ASP.NET Zero (abp.io).</li><li>Frontend : jQuery, Bootstrap, Metronic.</li><li>Database : Microsoft SQL Server.</li><li>Real-time : SignalR.</li><li>Version Control : Git (GitHub / Azure DevOps).</li><li>CI/CD : Azure DevOps Pipelines.</li><li>Documentation : SharePoint / internal documentation tools.</li><li>Project Management : Jira / Azure Boards.</li><li>Languages: Fluent in English (required). Arabic proficiency (preferred).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span><span><span>Our newest opportunity is for talented <strong>Senior Transportation Engineer </strong></span><span><span>to join our award-winning team based in <strong>Amman</strong></span></span><strong><span><span><strong>,</strong> Jordan.</span></span></strong></span></span></span></p><br><p><span><span><span><span>This critical role will work as <span>part of the <span>Infrastructure</span> team, developing traffic and transportation designs</span></span><span>.</span></span></span></span></p><br><p><span>We envisage success in this role to include:</span></p><br><ul><li><span>Preparing Access and Circulation Studies, Transportation Impact Studies and Transportation Master Plans.</span></li><li><span>Preparing traffic survey data reports.</span></li><li><span>Using SYNCHRO, Sidra and HCS to assess intersection operation and develop improvement measures</span></li><li><span>Supporting the development and interrogation of strategic and micro-simulation transport models including VISUM and VISSIM</span></li><li><span>Preparing and delivering of presentations to Clients and Approving Authorities</span></li><li><span>Undertaking checks and reviews to ensure others work is comprehensive and accurate and applies sound engineering principals and standards.</span></li><li><span>Mentoring junior staff members</span></li><li><span>Responding to requests for proposals - technical approach and financials.</span></li><li><span>Developing strong communication and working relationships with colleagues, management, subcontractors, public agencies and clients which support collaborative work practices</span></li><li><span>Managing own continuous development and support the development of colleagues.</span></li><li><span>Supporting the development of master plans for new cities and towns</span></li><li><span>Working to client requirements using CUBE &amp; STEAM tool.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span><span>To be successful in this dynamic opportunity, we envision that you will have a minimum of a </span><span>Bachelor's degree in Transportation, Civil Engineering</span> or equivalent <span>and more than 10 years of experience in a similar position. Having a membership of a professional institution is desirable.  </span></span></span></p><br><p><span><span><span>Furthermore, you should </span><span>demonstrate</span><span>:</span></span></span></p><br><ul><li><span><span>Proven experience as part of a multidisciplinary team providing transportation advice and solutions on large scale developments.</span></span></li><li><span><span>Experience with ITC in Abu Dhabi, RTA in Dubai, MoTC in Qatar and other GCC regional municipalities.</span></span></li></ul><ul><li><span><span><span>Proficiency</span><span> in software such as CUBE/STEAM/VISUM/VISSIM, Synchro, Sidra, HCS, CAD, Auto-turn. Also Microsoft Office including PowerPoint and Microsoft Project.</span></span></span></li><li><span><span><span>Solid written and verbal communication skills in English.</span></span></span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>