وظائف مدير العمليات في الأردن

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments.<br> The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.<br> The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.<br> Responsibilities: Incident Investigation &amp; Response Respond to security incidents within defined SLAs and escalation procedures.<br> Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity.<br> Identify containment, eradication, and recovery actions required to mitigate incidents.<br> Coordinate incident response activities with internal and customer stakeholders.<br> Threat Analysis &amp; Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities.<br> Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.<br> Perform root cause analysis to determine how incidents occurred and identify preventive controls.<br> Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&amp;CK.<br> Incident Coordination &amp; Escalation Manage incident response activities across multiple technical teams.<br> Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders.<br> Support crisis management activities during major incidents.<br> Documentation &amp; Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation.<br> Support development of executive-level incident summaries and post-incident reviews.<br> Process Improvement &amp; Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations.<br> Identify opportunities to improve response effectiveness and operational readiness.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree or intermediate diploma (minimum) from a recognised institution.<br> Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.<br> At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC.<br> Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.<br> Exposure to SIEM/SOAR and EDR platforms is preferable.<br> Experience in an MSSP or SOC environment is preferable.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Steel Engineer, you will play a pivotal role in the design, analysis, and implementation of steel structures in various projects. This position offers an exciting opportunity to work with cutting-edge technology and innovative materials, allowing you to contribute to the growth of the construction industry in Jordan. Your expertise will not only help in ensuring structural integrity but also in optimizing designs for efficiency and sustainability, making a significant impact on the environment and the economy.</p><p>Joining our dynamic team means becoming part of a culture that values collaboration and continuous improvement. You will work alongside experienced professionals who are committed to sharing knowledge and fostering your professional development. We prioritize training and learning opportunities, ensuring that you can enhance your skills and advance your career within our organization. Whether you are looking to take on more responsibilities or specialize in a particular area, our supportive environment encourages you to reach your full potential.</p><p>In addition to personal growth, you will be part of a forward-thinking company that embraces innovation and is dedicated to delivering high-quality projects. As a Steel Engineer, you will have the chance to influence project outcomes and contribute to strategic decisions that shape the future of our projects. Your role will be crucial in driving efficiency and ensuring that our engineering practices adhere to the highest standards of safety and quality.</p><p><b>Responsibilities:</b></p><ol><li>Design and analyze steel structures using advanced engineering software, ensuring compliance with industry standards and regulations, while optimizing for cost and performance.</li><li>Collaborate with architects and project managers to develop structural plans that meet project specifications and deadlines, facilitating effective communication throughout the project lifecycle.</li><li>Conduct site inspections and assessments to evaluate the condition of existing structures, using diagnostic tools to recommend necessary repairs or reinforcements.</li><li>Prepare detailed engineering reports and documentation, presenting findings and recommendations to stakeholders to support decision-making processes.</li><li>Implement quality control measures during the construction phase, ensuring that all materials and workmanship meet established standards and specifications.</li><li>Research and integrate new materials and technologies into steel design practices, promoting innovation and sustainability in engineering solutions.</li><li>Provide technical support and guidance to junior engineers and interns, fostering a collaborative learning environment and enhancing team capabilities.</li><li>Participate in project meetings to discuss progress, challenges, and solutions, contributing to strategic planning and project management efforts.</li><li>Stay updated with industry trends, regulations, and best practices in steel engineering, ensuring that the company remains competitive and compliant.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in structural engineering software such as AutoCAD and SAP2000, essential for designing and analyzing steel structures effectively.</li><li>Strong understanding of material properties and construction methods, which is critical for selecting the appropriate steel types for various applications.</li><li>Excellent problem-solving skills to identify issues and develop innovative solutions during the design and construction phases.</li><li>Effective communication skills, enabling clear collaboration with architects, project managers, and construction teams.</li><li>Knowledge of building codes and safety regulations, ensuring compliance in all engineering practices and project executions.</li><li>Ability to conduct thorough site inspections and assessments, providing actionable insights for structural integrity and safety.</li><li>Project management skills to oversee multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handle and approve deviations, investigations, and laboratory investigations. Ensure product compliance with specifications and cGMP requirements. Approve validation protocols/reports, process validation, stability protocols, APRs, and master batch records. Review and approve change controls. Perform risk assessments and review gap analysis reports. Conduct QA rounds, and in-process checks, documentation reviews, ensuring completeness and compliance. Create, update, and review SOPs, including periodic review cycles. Prepare and review CAPA and quarterly reports, ensuring effectiveness tracking. Issue and follow up on Quality Circles. Performs line clearance and area verification Monitors GMP compliance on the shop floor Reviews and approves batch manufacturing records (BMRs) Reviews equipment logs, cleaning logs, yield calculations Verifies sampling, dispensing, packaging activities Issues and receives labels, controlled documents</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree with minimum 4 years of relevant work experience very good experience in deviations and investigations.</p><p>Veeva, Analytical Testing, Data Analysis, Data Integrity, LIMS, Laboratory Instrumentation GMP, SOPs, Safety Awareness Deviations, Investigations, Quality Auditing, Quality Control, CAPA, Change Control, Technical Writing, Validation</p><p>Collaboration &amp; Teamwork, Initiative &amp; Drive for Results, Resilience &amp; Adaptability, Change &amp; Innovation, Problem Solving &amp; Decision Making</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p> <p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p> <p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p> <p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p> <h4>Responsibilities:</h4> <ul> <li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li> <li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li> <li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li> <li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li> <li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li> <li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li> <li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li> <li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li> <li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li> <li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li> <li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li> <li>Proven work experience as a content writer or similar role.</li> <li>Experience in conducting research and translating complex information into engaging content.</li> <li>Ability to adapt writing style and tone to different audiences and platforms.</li> <li>Knowledge of SEO best practices and ability to optimize content for search engines.</li> <li>Familiarity with content management systems (CMS) and basic HTML.</li> <li>Strong organizational and time management skills, with the ability to meet deadlines.</li> <li>Ability to work well in a team and independently.</li> <li>A passion for cars and the automotive industry.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive salary</li> <li>Flexible working hours</li> <li>Medical insurance</li> <li>A friendly and respectful culture.</li> </ul></p><p></p>

<p><h4>Responsibilities:</h4> <p><strong>Lead electrical design</strong> from feasibility and basis of design (BoD) through detailed design, tender, and construction support for aviation facilities.</p> <p><strong>Own the electrical power strategy</strong> for large-scale facilities (e.g., hangar bays): MV/LV distribution, redundancy, load management, earthing, and control philosophies—balancing reliability, safety, and energy performance (IEC/NFPA context).</p> <p><strong>Engineer electrical systems</strong> for hazardous operations: paint booths/rooms, fuel-cell maintenance areas, welding zones—ensuring compliance with ATEX/IECEx and coordination with mechanical ventilation and controls.</p> <p><strong>Design and specify power systems</strong> for aviation facilities: transformers, generators, UPS, distribution boards, and backup systems for mission-critical operations.</p> <p><strong>Integrate electrical utilities</strong> across MRO and workshop environments—ground power units (GPU), PCA interfaces, process equipment loads, and coordination with mechanical, fire/life safety, and control systems.</p> <p><strong>Shape electrical systems</strong> for catering facilities: resilient power distribution for kitchens, cold-chain systems, and hygienic areas aligned with HACCP/ISO 22000 requirements.</p> <p><strong>Deliver BIM-led coordination</strong> (Revit/Navisworks) across architecture, structures, MEP, and specialist systems; lead clash resolution and model QA.</p> <p><strong>Perform calculations and studies:</strong> load estimation, cable sizing, protection coordination, short-circuit analysis, and lighting design.</p> <p><strong>Author technical documents:</strong> BoD, load schedules, single-line diagrams (SLDs), specifications, and commissioning plans.</p> <p><strong>Mentor and review engineers/designers;</strong> lead design reviews, HAZOPs, and constructability/operability workshops.</p> <p><strong>Engage stakeholders</strong>—airlines, MROs, airport operators, and authorities—to secure approvals and ensure smooth delivery.</p> <p><strong>Lead retrofit, refurbishment, and brownfield upgrades</strong> in operational airport environments—assessing existing systems, planning phased upgrades, and integrating new systems with minimal disruption while improving capacity, compliance, and energy performance.</p> <h4>Key systems & domains you’ll cover:</h4> <ul> <li>Hangars & workshops: MV/LV distribution, ground power units (GPU), PCA electrical interfaces, high-bay lighting, emergency power, earthing and bonding for aircraft safety, and hangar door electrics.</li> <li>Paint/corrosion control: hazardous-area electrical systems, explosion-proof equipment, interlocks, LEL monitoring interfaces, and ATEX/IECEx compliance coordinated with ventilation and controls.</li> <li>Welding & fabrication: power distribution for welding equipment, equipment earthing, task lighting, and integration with extraction/LEV systems aligned with OSHA/ACGIH guidance.</li> <li>Power systems: transformers, generators, UPS, LV panels, and distribution networks designed for redundancy, resilience, and mission-critical operations.</li> <li>Catering facilities: resilient power supply for kitchens, cold rooms/freezers, food processing areas, and hygienic zoning aligned with HACCP/ISO 22000 requirements.</li> <li>ELV & controls: fire alarm systems (NFPA 72), ICT, security (CCTV/access control), structured cabling, and BMS/SCADA integration for operational monitoring and control.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s degree in electrical engineering; master’s degree preferred.</li> <li>Professionally registered (CEng, PE, or equivalent).</li> <li>15+ years' experience in electrical building services design, including aviation and complex infrastructure projects.</li> <li>Demonstrated experience leading multidisciplinary design teams and delivering major projects.</li> </ul> <h4>Technical expertise:</h4> <ul> <li>Strong knowledge of international electrical design codes, standards, and aviation requirements.</li> <li>Expertise in MV/LV power distribution, load assessments, protection systems, and earthing design.</li> <li>Proficiency in BIM and industry-standard design software, including Revit, Navisworks, ETAP, and Dialux.</li> <li>Experience in airport facilities, terminal buildings, and aviation-related infrastructure is highly desirable.</li> </ul></p><p></p>

<p><h4>Responsibilities:</h4> <p><strong>Lead electrical design</strong> from feasibility and basis of design (BoD) through detailed design, tender, and construction support for aviation facilities.</p> <p><strong>Own the electrical power strategy</strong> for large-scale facilities (e.g., hangar bays): MV/LV distribution, redundancy, load management, earthing, and control philosophies—balancing reliability, safety, and energy performance (IEC/NFPA context).</p> <p><strong>Engineer electrical systems</strong> for hazardous operations: paint booths/rooms, fuel-cell maintenance areas, welding zones—ensuring compliance with ATEX/IECEx and coordination with mechanical ventilation and controls.</p> <p><strong>Design and specify power systems</strong> for aviation facilities: transformers, generators, UPS, distribution boards, and backup systems for mission-critical operations.</p> <p><strong>Integrate electrical utilities</strong> across MRO and workshop environments—ground power units (GPU), PCA interfaces, process equipment loads, and coordination with mechanical, fire/life safety, and control systems.</p> <p><strong>Shape electrical systems</strong> for catering facilities: resilient power distribution for kitchens, cold-chain systems, and hygienic areas aligned with HACCP/ISO 22000 requirements.</p> <p><strong>Deliver BIM-led coordination</strong> (Revit/Navisworks) across architecture, structures, MEP, and specialist systems; lead clash resolution and model QA.</p> <p><strong>Perform calculations and studies:</strong> load estimation, cable sizing, protection coordination, short-circuit analysis, and lighting design.</p> <p><strong>Author technical documents:</strong> BoD, load schedules, single-line diagrams (SLDs), specifications, and commissioning plans.</p> <p><strong>Mentor and review engineers/designers;</strong> lead design reviews, HAZOPs, and constructability/operability workshops.</p> <p><strong>Engage stakeholders</strong>—airlines, MROs, airport operators, and authorities—to secure approvals and ensure smooth delivery.</p> <p><strong>Lead retrofit, refurbishment, and brownfield upgrades</strong> in operational airport environments—assessing existing systems, planning phased upgrades, and integrating new systems with minimal disruption while improving capacity, compliance, and energy performance.</p> <h4>Key systems & domains you’ll cover:</h4> <ul> <li>Hangars & workshops: MV/LV distribution, ground power units (GPU), PCA electrical interfaces, high-bay lighting, emergency power, earthing and bonding for aircraft safety, and hangar door electrics.</li> <li>Paint/corrosion control: hazardous-area electrical systems, explosion-proof equipment, interlocks, LEL monitoring interfaces, and ATEX/IECEx compliance coordinated with ventilation and controls.</li> <li>Welding & fabrication: power distribution for welding equipment, equipment earthing, task lighting, and integration with extraction/LEV systems aligned with OSHA/ACGIH guidance.</li> <li>Power systems: transformers, generators, UPS, LV panels, and distribution networks designed for redundancy, resilience, and mission-critical operations.</li> <li>Catering facilities: resilient power supply for kitchens, cold rooms/freezers, food processing areas, and hygienic zoning aligned with HACCP/ISO 22000 requirements.</li> <li>ELV & controls: fire alarm systems (NFPA 72), ICT, security (CCTV/access control), structured cabling, and BMS/SCADA integration for operational monitoring and control.</li> </ul> <h4>Qualifications:</h4> <ul> <li>Bachelor’s degree in electrical engineering; master’s degree preferred.</li> <li>Professionally registered (CEng, PE, or equivalent).</li> <li>15+ years' experience in electrical building services design, including aviation and complex infrastructure projects.</li> <li>Demonstrated experience leading multidisciplinary design teams and delivering major projects.</li> </ul> <h4>Technical expertise:</h4> <ul> <li>Strong knowledge of international electrical design codes, standards, and aviation requirements.</li> <li>Expertise in MV/LV power distribution, load assessments, protection systems, and earthing design.</li> <li>Proficiency in BIM and industry-standard design software, including Revit, Navisworks, ETAP, and Dialux.</li> <li>Experience in airport facilities, terminal buildings, and aviation-related infrastructure is highly desirable.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>Careem is looking for a sharp, execution-focused marketing executive to join our vertical marketing team in Amman. At L7, you are an emerging marketing professional who brings energy, curiosity, and a strong bias for action. You will work closely with senior marketers to plan and execute campaigns that drive awareness, acquisition, and engagement across Careem's key verticals.</p> <p>This role sits at the intersection of brand, performance, and local market insight. You will be the boots-on-the-ground champion for vertical marketing in Jordan, translating regional strategies into locally resonant campaigns that move the needle.</p> <h4>What you'll do</h4> <p><strong>Campaign execution:</strong> Support the end-to-end execution of vertical marketing campaigns across digital, OOH, and in-app channels in the Jordanian market.</p> <p><strong>Vertical growth:</strong> Partner with the Rides, Food, and Grocery vertical teams to develop and roll out go-to-market plans, seasonal activations, and promotional campaigns.</p> <p><strong>Content & localisation:</strong> Brief creative teams and agencies on campaign assets; ensure all content is culturally relevant, on-brand, and optimise for the local audience.</p> <p><strong>Performance tracking:</strong> Monitor campaign KPIs (impressions, CTR, conversion, GMV uplift), compile performance reports, and surface actionable insights to the team.</p> <p><strong>Cross-functional collaboration:</strong> Work closely with Growth, Product, Operations, and City teams to align marketing initiatives with business priorities.</p> <p><strong>Vendor & agency management:</strong> Coordinate with media agencies, OOH vendors, and local partners to ensure timely and quality delivery of campaign materials.</p> <p><strong>Market intelligence:</strong> Track competitor activity, local consumer trends, and vertical-specific insights to inform campaign strategy.</p> <p><strong>Budget support:</strong> Assist in tracking campaign spend against allocated budgets and flag variances proactively.</p> <h4>What you'll need</h4> <ul> <li>3–5 years of marketing experience, ideally within a consumer-facing brand, tech startup, or agency environment.</li> <li>Solid understanding of integrated marketing—digital, social, OOH, and in-app.</li> <li>Proven ability to execute campaigns end-to-end with attention to detail and strong project management skills.</li> <li>Comfortable working with data and dashboards—able to read performance metrics and translate them into clear recommendations.</li> <li>Strong written and verbal communication skills in both Arabic and English.</li> <li>Ability to manage multiple work streams simultaneously in a fast-paced, ambiguous environment.</li> <li>A collaborative mindset with the ability to work effectively across functions and levels.</li> <li>Bachelor's degree in Marketing, Business, Communications, or a related field.</li> </ul> <h4>What we’ll provide you</h4> <ul> <li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</li> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>UNRWA HQ Amman<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>1. Background The Central Support Services Division (CSSD) provides operational and administrative support to UNRWA's programmes, including travel and visa administration services. The Travel and Visa Unit facilitates the processing, management, and record keeping of official travel documentation for UNRWA personnel, ensuring compliance with Agency policies and host government requirements. To strengthen document management and improve the accessibility of travel records, the Travel and Visa Unit is seeking an Intern/Volunteer to support the scanning, organization, and archiving of travel-related documentation. 2. Objective of the Internship The internship offers students or recent graduates an opportunity to gain practical experience in administrative support, records management, and document control within an international organization. The selected intern will assist the Travel and Visa Unit in organizing, digitizing, and maintaining travel documentation, contributing to efficient records management and improved administrative processes. 3. Duties and Responsibilities Under the direct supervision of the Senior Travel and Visa Assistant and head of Admin Services Section, the Intern/Volunteer will: •Support the digital transformation and records management initiatives of the Travel and Visa Unit by organizing, validating, and maintaining electronic information in accordance with established information management standards. • Assist in reviewing operational data and system entries to enhance data quality, reporting accuracy, and management information for decision-making. • Contribute to the development, documentation, and continuous improvement of business processes, Standard Operating Procedures (SOPs), workflows, and operational guidelines. • Support business process automation initiatives by assisting with process mapping, requirements gathering, testing, and documentation of digital solutions. • Provide analytical and coordination support for operational projects, including preparing meeting documentation, recording key decisions, monitoring action points, and supporting implementation activities. • Assist in maintaining operational dashboards, tracking tools, and performance indicators to support effective service delivery and reporting. •Conduct research and benchmarking on administrative best practices, digitalization, and process optimization to support continuous improvement initiatives. • Handle official information with the highest level of professionalism, confidentiality, and integrity. • Perform other projects and operational support assignments related to administrative service improvement as assigned by the supervisor 4. Supervision and Performance Evaluation The Intern/Volunteer will work with Head of Administrative Services Section under the direct supervision of the Senior Travel and Visa Assistant or Travel and Visa Associate, who will provide orientation, guidance, and regular feedback throughout the internship. Performance evaluations will be conducted midway through and at the end of the internship to support learning and professional development._<br> Qualifications/special skills<br>5. Required Qualifications: Education: Applicants must meet one of the following criteria: • Be currently enrolled in a graduate (bachelor’s or equivalent) programme in economics, business administration, logistics, supply chain management, international trade, admin management, international relations, law, political science, computer science, literature and editing, languages or a related field Experience: • Applicants to the UNRWA Internship Program are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required • No prior work experience is required • Previous coursework, internships, or project work related to facilities management, logistics, or property administration is desirable • Fluency in English - written and spoken is required • Writing skills<br> Languages<br>Excellent written and spoken English and Arabic are required<br> Additional Information<br>Competencies: • Analytical thinking and problem-solving • Excellent communication and interpersonal skills • High proficiency in Microsoft Office tools (Word, Excel, PowerPoint) • Attention to detail and ability to manage multiple tasks • Demonstrated organizational and coordination abilities 6. Duration and Working Conditions This is a full-time internship for 6 months, based in Amman 7. Intern Benefits • Opportunity to contribute to impactful initiatives at UNRWA • Certificate of volunteering and/or professional reference letter upon completion • Inclusion of work in a professional portfolio • Collaboration with a diverse, mission-oriented team 8. Additional Information • This is an unpaid internship. Interns are responsible for all associated costs, including travel, visas, accommodation, and insurance • Interns must provide proof of valid medical and accident insurance prior to commencing the internship • The internship does not carry any expectation of employment with UNRWA • Interns are considered complementary personnel with non-staff status<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities</p><ul><li>Lead, train, and manage a team of dispatchers while fostering a collaborative and high-performing work environment.</li><li>Monitor daily team performance, productivity, and schedules.</li><li>Serve as the primary point of contact for client communication and ensure exceptional customer service.</li><li>Oversee dispatch and routing operations to maximize efficiency and service quality.</li><li>Handle client escalations, resolve operational issues, and ensure customer satisfaction.</li><li>Identify opportunities to improve workflows and operational processes.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications</p><ul><li>Fluent in <b>English</b> (spoken and written).</li><li>Previous experience in a <b>call center environment</b>.</li><li>Proven experience leading or supervising a team.</li><li>Excellent leadership, communication, organizational, and problem-solving skills.</li><li>Experience in dispatch operations or the maintenance industry (HVAC, plumbing, electrical, handyman, or home services) is a strong advantage.</li></ul><p><br></p></div>

<h4><strong><em><u>Note: this pertains to a temporary maternity replacement position between October 2026 - May 2027.&nbsp;Only candidates who submit a Cover Letter will be considered.</u></em></strong></h4> <h4>Job Description and Requirements</h4> <div class="ltr description_div"> <p><strong>Job Description and Requirements: Finance Officer&nbsp;</strong></p> <p><strong>Finance Officer - Jordan Office</strong><br> We are looking for an experienced, independent, and organized Finance Officer to join our team in Jordan — ideal starting date 1 October 2026, until 31 May 2027.</p> <p><strong>Who we are</strong><br> forumZFD (known as Pro Peace) is a German non-governmental organization established in 1996. It strives for a culture of non-violence, where conflicts are dealt with constructively with the goal of ensuring peace. With the help of qualified peace experts and the implementation of projects of the Civil Peace Service, forumZFD (Pro Peace) works on the development of non-violent conflict transformation methods and tools for dealing with violent conflicts.</p> <p>The forumZFD (Pro Peace) Jordan program started at the end of 2018 to support Jordanian CSOs and CBOs as partners in the fields of community development, conflict transformation, and peacebuilding.</p> <p>Furthermore, forumZFD (Pro Peace) implements programs in other countries in the Middle East, Western Balkans, Philippines, Cambodia, Germany, and Ukraine.</p> <p><strong>Your tasks and responsibilities</strong><br> Under the supervision of the Country Director, you will be responsible for all financial management and administration in the office.</p> <p><strong>Tasks include, but are not limited to:</strong></p> <ul> <li>Usage and reporting of in-country funds in accordance with existing forumZFD/Pro Peace, donor requirements and local laws.</li> <li>Report&nbsp;to head office (financial report).</li> <li>Control funds in accordance with existing forumZFD/Pro Peac&nbsp;and donor requirements.R:</li> <li>Supervise&nbsp;and retrieve&nbsp;external annual audit report.</li> <li>Revise and present financial documents in an accurate and timely manner.</li> <li>Check the eligibility of expenditures and prepare payments (service contracts, orders, invoices, delivery notes, contracting procedure, etc.).</li> <li>Prepare&nbsp;support documents and reporting on financial process of the office including the booking of expenses.</li> <li>Manage, record, monitor, and reconcile cash flow, including preparation of cash forecasts and liquidity planning.</li> <li>Ensure secure transfer and handling of cash withdrawn from the bank and safeguard all programme and project funds in accordance with organizational procedures.</li> <li>Supervise&nbsp;the Admin &amp; Logistics Assistant.</li> </ul> <p><strong>Your profile:</strong></p> <ul> <li>Bachelor’s degree in accounting, or related field.</li> <li>Minimum of 3 years of relevant experience in Finance &amp; Administration, preferably in an NGO or international organization.</li> <li>Strong organizational skills and attention to detail.</li> <li>Proficiency in Microsoft Office (Word, Excel, Outlook). The ideal candidate knows FundsPro.</li> <li>Ability to work independently and as part of a multicultural and multinational team.</li> <li>Fluent in English and Arabic, with excellent written and verbal communication skills.</li> <li>Valid driver’s license is an advantage.</li> <li>Commitment to equality, diversity, and non-violence.</li> </ul> <p><strong>Our offer:</strong></p> <ul> <li>Participation in an international organization with remuneration based on forumZFD (Pro Peace) local salary scales.</li> <li>Contributions to&nbsp;social security benefits&nbsp;and comprehensive medical insurance.</li> <li>A supportive, close-knit team with short communication lines.</li> <li>A flexible and dynamic work environment.</li> </ul> <p><strong>Start of assignment</strong><br> The preferred start date is 1 October 2026. The initial contract period runs until the end of May 2027.</p> <p>If you have <strong><u>questions</u></strong> regarding the vacancy, please contact nour.hamid@propeace.de.&nbsp;Applications send to this e-mail will not be considered.</p> <p>We look forward to receiving your application!</p>

<p>Syarah is on a mission to transform the way people buy cars in Saudi Arabia and the Middle East. We offer customers an end-to-end digital car buying experience, allowing them to purchase their next vehicle from the comfort of their homes. Behind the scenes, we build and operate systems that manage vehicle sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, shipping, and much more. Our goal is to make car buying a seamless, transparent, and enjoyable experience. We are looking for a mid-level Product Designer to join our Product team. The ideal candidate is passionate about designing intuitive digital experiences and enjoys working closely with Product Managers and Engineers to transform business requirements into high-quality customer experiences. This role is ideal for someone who is hands-on, collaborative, data-informed, and eager to continuously improve products through design, experimentation, and customer feedback. All Syarah employees are expected to work in accordance with Syarah's core values: Tolerance, Transparency, Respect, Integrity, and Positivity.</p><p><b>Key Responsibilities</b></p><ul><li>Design user-centered experiences across web and mobile products.</li><li>Create user flows, wireframes, mockups, and interactive prototypes using Figma.</li><li>Collaborate closely with Product Managers and Engineers throughout the product development lifecycle.</li><li>Translate business requirements into simple, scalable, and intuitive design solutions.</li><li>Contribute to and maintain the company's design system.</li><li>Continuously improve existing experiences based on customer feedback, usability findings, and product performance.</li><li>Participate in design reviews and collaborate with cross-functional teams to deliver high-quality user experiences.</li></ul><p>3 5 years of experience in Product Design, UX/UI Design, or a similar role.</p><p>Strong portfolio demonstrating end-to-end product design work.</p><p>Advanced proficiency with Figma.</p><p>Experience designing responsive web and mobile applications.</p><p>Strong understanding of UX principles, interaction design, and visual design.</p><p>Excellent communication and collaboration skills.</p><p>Ability to manage multiple design tasks in a fast-paced Agile environment.</p><p>A product mindset with the ability to balance user needs and business objectives.</p><p>Familiarity with product analytics tools (such as Mixpanel, GA4, Amplitude, or similar) to understand user behavior, identify friction points, and support design decisions with data.</p><p>Basic understanding of experimentation and A/B testing, with the ability to collaborate on validating design improvements through measurable outcomes.</p><p>Nice to Have</p><ul><li>Experience working on e-commerce or marketplace products.</li><li>Experience contributing to or maintaining design systems.</li><li>Familiarity with usability testing and customer interviews.</li><li>Understanding of accessibility best practices.</li><li>Experience working in cross-functional Product teams using Agile methodologies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3 5 years of experience in Product Design, UX/UI Design, or a similar role.</li><li>Strong portfolio demonstrating end-to-end product design work.</li><li>Advanced proficiency with Figma.</li><li>Experience designing responsive web and mobile applications.</li><li>Strong understanding of UX principles, interaction design, and visual design.</li><li>Excellent communication and collaboration skills.</li><li>Ability to manage multiple design tasks in a fast-paced Agile environment.</li><li>A product mindset with the ability to balance user needs and business objectives.</li><li>Familiarity with product analytics tools (such as Mixpanel, GA4, Amplitude, or similar) to understand user behavior, identify friction points, and support design decisions with data.</li><li>Basic understanding of experimentation and A/B testing, with the ability to collaborate on validating design improvements through measurable outcomes.</li><li>Experience working on e-commerce or marketplace products.</li><li>Experience contributing to or maintaining design systems.</li><li>Familiarity with usability testing and customer interviews.</li><li>Understanding of accessibility best practices.</li><li>Experience working in cross-functional Product teams using Agile methodologies.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>What we are looking for</strong></span></p><br><p><span>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p><br><p><span>Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p><br><p><span>Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p><br><p><span>Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p><br><p><span><strong>What you will do</strong></span></p><br><p><span>The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p><br><p><span>The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p><br><p><span>The following is a brief description of the role:</span></p><br><ul><li><p><span>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p><br></li><li><p><span><span>Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p><br></li><li><p><span>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p><br></li><li><p><span>High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.&nbsp;</span></p><br></li><li><p><span>Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p><br></li><li><span>Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li><li><p><span>Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p><br></li><li><p><span>Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p><br></li><li><span>Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li><li><p><span>Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p><br></li><li><p><span>Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p><br></li></ul><p><span>•Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p><br><p><span><strong>What you will bring</strong></span></p><br><ul><li><p><span>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p><br></li><li><p><span>5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p><br></li><li><p><span>Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p><br></li><li><p><span>Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p><br></li><li><p><span>Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p><br></li><li><p><span>Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p><br></li><li><p><span>Strong understanding of protection and conflict sensitivity.&nbsp;</span></p><br></li><li><p><span>Understanding of internal NRC operational and administrative system is an asset.</span></p><br></li></ul><p><span>Please download&nbsp;</span><span>the detailed job description</span><span> to learn more about the position.</span></p><br><p><span><strong>What we offer</strong></span></p><br><ul><li><span>Duty station: Amman, Jordan&nbsp;</span></li><li><span>Duration of contract: Until 31 December 2026&nbsp;</span></li><li><span>Travel: Up to 10%.</span></li><li><span>Salary/benefits: Grade 11 on NRC's grading structure. &nbsp;</span></li><li><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li><li><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li></ul><p><span>Find out more about the benefits of working for NRC</span></p><br><p><span>Important information about the application process</span></p><br><ul><li><span>We invite applications from all qualified candidates matching the profile.&nbsp;</span></li><li><span>Please ensure you attach copies of your academic and professional certificates.&nbsp;</span></li><li><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li><li><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li><li><span>Submit your application and CV in English, taking care to attach your latest CV.</span></li><li><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li><li><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li></ul><p><span><strong>Why NRC?</strong></span></p><br><p><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p><br><p><span>Watch this short video</span><span>&nbsp;to see NRC in action.</span></p><br><p><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p><br><ul><li><span>do demanding and professional work, often in challenging contexts</span></li><li><span>join a work culture that empowers every employee to share ideas and take responsibility</span></li><li><span>be part of a welcoming and supportive community committed to human dignity</span></li></ul><p><span>Learn more about NRC</span></p><br><p><span>Learn more about NRC Jordan</span></p><br><p><span>Learn more about the Jordan INGO Forum</span></p><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.&nbsp;<br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.&nbsp;<br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.&nbsp;<br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to:&nbsp;<br> • treat everyone with respect and dignity&nbsp;<br> • contribute to building a safe environment for all&nbsp;<br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)&nbsp;<br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Careem is building the Everything App for the greater Middle East making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We re now entering our next chapter one powered by AI. We re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it s streamlining operations, enhancing customer experience, or reimagining internal systems we want people who can make Careem work smarter and move faster.</p><p>About the Role Careem's Marketplace ETA &amp; Routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical Food, Groceries, Abu Dhabi Taxi, and Hala from the moment a customer browses a menu to the second their order arrives at the door. As a Senior Software Engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p><p>What You'll Do</p><ul><li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li><li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li><li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li><li>Ensure system reliability through rigorous testing practices unit, integration, and end-to-end with a reliability-first engineering mindset.</li><li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li><li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li><li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of professional software development experience.</li><li>Bachelor's Degree in Computer Science or a related technical field.</li><li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li><li>Strong Computer Science fundamentals: object-oriented design, data structures, and algorithms.</li><li>Proven experience operating and deploying changes to live production systems reliably.</li><li>A collaborative, team-first mindset with strong communication skills.</li><li>Nice to Have Experience with routing systems, ETA computation, or geospatial/logistics domains.</li><li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li><li>Experience with container technologies including Docker and Kubernetes.</li><li>Working knowledge of relational and non-relational database systems.</li><li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li><li>Master's Degree in Computer Science or a related technical field.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The SOC Team Leader is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services.<br> The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.<br> Responsibilities: SOC Operations Management Lead daily SOC operations across all monitoring and response activities.<br> Ensure continuous 24x7 monitoring coverage and effective shift management.<br> Oversee incident handling, escalation, and investigation activities.<br> Ensure adherence to customer SLAs and operational procedures.<br> Monitor SOC performance and service quality metrics.<br> Incident Management &amp; Escalation Act as the primary escalation point for high-severity security incidents.<br> Coordinate incident response activities across technical teams and stakeholders.<br> Support containment, investigation, eradication, and recovery efforts.<br> Review incident reports and ensure quality of investigation outputs.<br> Participate in major incident and crisis management activities.<br> Team Leadership &amp; Development Lead, mentor, and develop SOC analysts across all levels.<br> Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives Support recruitment, onboarding, and training activities.<br> Threat Detection &amp; Operational Improvement Drive continuous improvement of monitoring and detection capabilities.<br> Review and approve Use cases , Correlation rules , Dashboards and Operational procedures Identify gaps in detection coverage and operational effectiveness.<br> Support SOC maturity and service enhancement initiatives.<br> Governance, Reporting &amp; Stakeholder Management Prepare operational reports and service reviews.<br> Participate in customer meetings and security governance discussions.<br> Ensure compliance with Internal security policies , Regulatory obligations and NCSC licensing requirements Maintain operational documentation, procedures, and playbooks.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.<br> Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience Previous experience leading security operations teams.<br> Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management Experience within MSSP environments is highly preferred.<br></span> </div>