مطلوب مهندسين بترول
٥٦٧٤ وظائف شاغرة
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</span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>QC officer (Instrumentation & logistics)</strong></span> <span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul>
<li>Plan, execute, and document instrument qualification activities (IQ, OQ, PQ) for QC laboratory equipment in compliance with cGMP requirements.</li>
<li><span>Develop, review, and maintain qualification protocols and reports in line with regulatory expectations.</span></li>
<li><span>Perform and coordinate instrument calibration activities, ensuring adherence to approved schedules and acceptance criteria.</span></li>
<li><span>Maintain and monitor calibration status, labels, and records to ensure traceability and compliance.</span></li>
<li><span>Initiate, track, and follow up on preventive and corrective maintenance activities for laboratory equipment.</span></li>
<li><span>Coordinate with external vendors/service providers for calibration, qualification, and maintenance services.</span></li>
<li><span>Review and approve vendor documentation (certificates, reports) to ensure compliance with GMP and internal standards.</span></li>
<li><span>Investigate and document instrument-related deviations, failure, and performance issues.</span></li>
<li><span>Ensure proper change control is applied for any modification, repair, or upgrade of QC instruments.</span></li>
<li><span>Identify and consolidate QC laboratory requirements for analysis, including reagents, columns, filters, spare parts, reference standards, and consumables.</span></li>
<li><span>Initiate and manage purchase orders (PRs) in the ERP system based on QC needs and inventory levels.</span></li>
<li><span>Coordinate with Procurement to track purchase orders (POs), ensuring timely processing and approval.</span></li>
<li><span>Follow up with suppliers and internal stakeholders on order status, delivery timelines, and estimated time of arrival.</span></li>
<li><span>Ensure timely receipt of materials to support uninterrupted QC testing activities.</span></li>
<li><span>Perform goods receipt transactions in the ERP system, verifying quantities and documentation.</span></li>
<li><span>Monitor and maintain inventory levels to prevent stock-outs or overstock situations.</span></li>
<li><span>Track and manage vendor performance related to delivery timelines and material quality.</span></li>
<li><span>Ensure proper documentation and traceability of all received materials (CoA, MSDS, etc.).</span></li>
<li><span>Coordinate with QC heads to forecast future requirements based on testing plans and workload.</span></li>
<li><span>Ensure proper handling, labeling, and storage of materials after receipt in accordance with specifications.</span></li>
<li><span>Maintain and monitor storage areas (e.g., controlled rooms, refrigerators).</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul>
<li><span>Bachelor’s degree in chemistry, or a related field.</span></li>
<li><span>1 - 4 years of related quality experience.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong>https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</p><p><span >Position: Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</span></p><p>Location: Jordan</p><p>City: Amman</p><p>Sector: Financial Services</p><p>Years of Experience 10 to 15 minimum</p><p>Qualification: Education Bachelor s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</p><p>Salary: Highly Competitive Executive Market Rate + Performance Incentive</p><p>Workdays: 5</p><p>Description:</p><p>Our client is a pioneering U.S.-based Islamic wealth management and registered investment advisory firm managing several billion dollars in assets on behalf of individuals, families, retirement plans, charitable organizations, and institutions. The firm combines fiduciary excellence, stewardship, ethical investing, and faith-based principles to help clients preserve, grow, and transfer wealth responsibly across generations. Rather than viewing wealth as something to be owned, the firm believes wealth is entrusted to our care and should be managed with integrity, wisdom, and long-term responsibility. As part of its international expansion, the firm is establishing a strategic Operations and Client Service Center in Amman, Jordan, that will become a critical extension of its U.S. wealth management platform. Position Summary The Managing Director will serve as the senior executive responsible for establishing, leading, and scaling the Jordan Operations Center. This is considerably more than a traditional office management role. The successful candidate will build an enduring institution that supports one of the leading Islamic wealth management firms in the United States. The Managing Director will be responsible for developing the people, culture, operational infrastructure, and leadership capacity necessary to support a world-class client service organization. Operating primarily during U.S. Eastern business hours, the Managing Director will work closely with the firm s executive leadership in the United States to ensure seamless collaboration, operational excellence, and exceptional service delivery. The successful candidate will possess strong financial services expertise, exceptional leadership abilities, excellent English communication skills, and a passion for building high-performing organizations founded on integrity, stewardship, accountability, and continuous improvement. The ultimate objective is to institutionalize a culture of stewardship in which every client interaction, operational process, and employee reflects the firm s commitment to excellence, fiduciary responsibility, and service. Core Responsibilities</p><p>1. Country Leadership & Institutional Development</p><ul><li>Launch, establish, and lead the Jordan Operations Center.</li><li>Build a scalable operational infrastructure capable of supporting the firm s long-term international growth.</li><li>Establish the Jordan office as a trusted and indispensable extension of the U.S. organization.</li><li>Ensure full compliance with Jordanian labor laws, employment regulations, corporate governance requirements, and government registrations.</li><li>Manage local vendors, service providers, and regulatory relationships.</li></ul><p>2. Talent Acquisition, Leadership & Culture</p><ul><li>Recruit, hire, develop, mentor, and retain exceptional professionals.</li><li>Build a disciplined, highly engaged, mission-driven client service organization.</li><li>Develop future leaders through coaching, succession planning, and professional development.</li><li>Foster a culture built upon stewardship, trust, accountability, collaboration, and continuous learning.</li><li>Establish performance management systems that encourage ownership and excellence.</li></ul><p>3. Wealth Management Operations & Client Service Excellence</p><ul><li>Provide executive oversight of wealth management support operations, including client onboarding, account administration, custodial coordination, financial planning support, and investment operations.</li><li>Ensure operational accuracy, responsiveness, confidentiality, and exceptional client service.</li><li>Build systems that consistently exceed U.S. wealth management service standards.</li><li>Develop proactive client follow-up procedures that strengthen long-term client relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>Mindrift is looking for highly skilled Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Python Data Scraping Engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Compensation On this project, contributors can earn up to $37 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> How to get started Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule.<br> From coding and automation to fine-tuning AI outputs, you’ll play a key role in advancing AI capabilities and real-world applications.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br> At least 3 year of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor's or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.<br> Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).<br> Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).<br> Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving.<br> Strong attention to detail and commitment to data accuracy.<br> Self-directed work ethic with ability to troubleshoot independently.<br> A link to GitHub is a plus.<br> English proficiency: Upper-intermediate (B2) or above (required).<br></span> </div>
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<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<br> Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action.<br> Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<br> As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<br> Why This Role Matters Most organizations today are overwhelmed with customer data.<br> Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints.<br> The challenge isn't collecting the data anymore.<br> It's knowing what matters and what to do next.<br> The Monitoring & Research domain sits at the center of that challenge.<br> This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions.<br> It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<br> As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<br> You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty.<br> We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<br> If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<br> What You'll DoOwn the future of Monitoring & Research at Lucidya You'll define the vision, strategy, and roadmap across three key product areas: Social Listening Managed Channels Analytics Voice of Customer (VoC) Your responsibility isn't simply delivering features.<br> It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<br> Turn customer signals into decisions You'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<br> You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<br> Lead discovery before delivery You'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<br> You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<br> Success in this role means building the right thing, not simply building things quickly.<br> Raise the quality bar for AI-powered insights As AI becomes increasingly central to our platform, you'll help define what "trustworthy AI" means in practice.<br> You'll work closely with AI, Data, Design, and Engineering teams to improve: Insight accuracy Sentiment quality Explainability Relevance Customer trust You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<br> Make difficult prioritization decisions Not every good idea belongs on the roadmap.<br> You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<br> You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<br> Drive product adoption and business impact You'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<br> You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<br> Be a leader beyond product You'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<br> You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<br> Who You AreYou have strong product fundamentals You have at least 5 years of product management experience, ideally within B2B SaaS environments.<br> You know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br> You understand that product management is ultimately about creating customer and business value, not managing backlogs.<br> You simplify complexity You're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br> More importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<br> You stay close to customers You don't rely solely on internal opinions to make decisions.<br> You regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br> You're naturally curious about how people work and where products create friction in their lives.<br> You are comfortable making decisions with incomplete information You won't always have perfect data.<br> You can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<br> You communicate with clarity You can explain technical concepts to non-technical audiences and customer problems to technical teams.<br> You build alignment through clear thinking, structured communication, and transparency.<br> You care about outcomes You measure success by customer adoption, customer value, and business impact rather than the number of features released.<br> You're willing to challenge existing thinking when you believe there's a better way to solve a problem.<br> Bonus Points If You Have Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms Experience building AI-powered, analytics-heavy, or data-intensive products Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows Experience working with Arabic-language products, dialects, or regional customer behaviors Knowledge of MENA markets, particularly Saudi Arabia and the GCC Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24 What Success Looks Like Within your first 12 months: Customers trust Lucidya's insights enough to use them in critical business decisions Product adoption and engagement across Monitoring & Research increase meaningfully AI-powered insight experiences become more accurate, actionable, and differentiated Clear product strategy and prioritization frameworks are established across the domain Customer feedback consistently influences roadmap decisions Cross-functional teams have strong alignment around goals, priorities, and outcomes Lucidya is an equal opportunity employer.<br> We believe great teams are built through diverse experiences, perspectives, and backgrounds.<br> If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<br></span> </div>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1.<br> AI Strategy and Use Case Development Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.<br> 2. Solution Design and Technical Leadership Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.<br> 3. Proof of Concept and Production Delivery Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.<br> 4. AI Governance, Risk, and Compliance Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with Information Security, Risk, Compliance, Legal, and Internal Audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.<br> 5. Data and Platform Readiness Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.<br> 6. Vendor and Partner Evaluation Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.<br> 7. Team Enablement and Knowledge Sharing Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.<br> Bachelor degree in Computer Science, Software Engineering, Data Science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.<br> Preferred Qualifications: Experience in fintech, banking, payments, telecom, financial services, or regulated industries.<br> Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.<br> Experience with Arabic language AI use cases, OCR, document processing, or image based verification.<br> Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.<br> Experience evaluating AI vendors and preparing business cases for technology investment.<br> Knowledge of data platforms, data pipelines, BI, and analytics environments.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>DEADLINE FOR APPLICATIONS 15 July 2026-23:59-GMT+03:00 Eastern European Time (Amman) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). WHY TO WORK AT WFP? Join us to make a difference! SAVING & CHANGING LIVES Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people s dreams of a brighter future. GLOBAL COMMUNITY Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives. UNLIMITED POSSIBILITIES Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done. JOB TITLE: Engineer TYPE OF CONTRACT/GRADE: Special Service Agreement / SSA8 UNIT/DIVISION: Management Services / Support Services DUTY STATION: Amman, Jordan CONTRACT DURATION: 3-months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: WFP Jordan Country Office (JOCO) is planning to relocate its office premises in Amman from its current location to a new facility. The new facility requires upgrade and fit-out works before becoming operational as WFP offices, while the existing premises require the implementation of restoration and handover works prior to being returned to the owner. To support the successful delivery of these projects, an Engineering position has been established within the Management Services Unit to provide technical expertise in engineering design and review, project and contract management, construction supervision, and general engineering support. Given the need for continuous on-site oversight, the Site Engineer will act as WFP s focal point at site level, ensuring that all construction and consultancy activities are implemented in accordance with contractual requirements, international construction standards, local regulations, and WFP quality standards, while providing day-to-day supervision and technical support throughout the project lifecycle. ACCOUNTABILITIES/RESPONSIBILITIES: Conduct detailed assessments and prepare technical reports. Develop design, including drawings, scope of works, technical specifications, BoQ, etc. Support tender processes, as per WFP manuals and standards. Oversee and monitor the implementation on site of the project in accordance with WFP specifications, relevant international standards and the project contract. Perform day-to-day site supervision of the contractor s activities, ensuring adherence to design requirements, construction specifications, safety, quality, and environment and social management plans. Review and validate the contractor s detailed designs, shop drawings, method statements, material approvals, and as-built documentation, ensuring technical correctness and compliance with project specifications and structures code standards. Monitor the installation of solar pumping units, pipework, and related mechanical/electrical works, verifying their compliance with design capacity, layout, and technical specifications. Check and approve test results for materials (e.g., concrete strength, soil compaction, pipeline pressure tests) as per the quality control procedures described in the project documents. Maintain detailed site daily records, work progress reports, testing logs, and minutes of site meetings. Participate in weekly progress meetings and coordinate with the contractor, community representatives, WFP Engineering, and other stakeholders. Attend meetings and prepare and review reports, minutes and correspondence. Liaise with stakeholders, both internal and external to the organization. Undertake administrative tasks as required and provide project management services for the projects where and when requested. Provide guidance and direction to contractors and design consultants. Support the commissioning and final handover process, including verification of tests on completion, training of local user groups, and preparation of taking-over documentation. Undertake any other duties as assigned by the supervisor. Health & Safety Ensure that the contractors abide by the internationally recognized standards of health and safety for the works, adjacent properties, all site personnel and the general public. Notification to JOCO of any serious breaches to health and safety rules on the project. Reporting of all health & safety incidents and accidents in weekly progress reports. QUALIFICATIONS & EXPERIENCE REQUIRED: Education: First University degree in Civil Engineering or architecture with a specialization or Postgraduate qualifications is desirable Experience: At least 5 years relevant civil engineering experience Knowledge & Skills: Preferable experience of working in the Humanitarian Community. Good communication and coordination skills. Knowledge and/or experience in engineering design and works supervision. Good knowledge of AutoCAD 2D and Office package. Languages: Fluency in both oral and written communication in English and Arabic WFP LEADERSHIP FRAMEWORK WFP Leadership</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>First University degree in Civil Engineering or architecture with a specialization or Postgraduate qualifications is desirable</p><p>At least 5 years relevant civil engineering experience</p><p>Preferable experience of working in the Humanitarian Community.</p><p>Good communication and coordination skills.</p><p>Knowledge and/or experience in engineering design and works supervision.</p><p>Good knowledge of AutoCAD 2D and Office package.</p><p>Fluency in both oral and written communication in English and Arabic</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p><br></p><p><b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.</p><p>The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Shelter and Sites Unit, focusing on the Occupied Palestinian Territory (oPt). </p><p>The REACH Assessment Officer (AO) will contribute to research and assessments supporting the Shelter and Sites Unit, with a focus on the Occupied Palestinian Territory (oPt). This includes leading the design and implementation of shelter and site-related assessments, supporting information needs related to displacement, shelter conditions, site management, and access to services, and contributing evidence to inform humanitarian response planning and coordination.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R) and/or data visualisation tools (e.g. Power BI) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p>Objectives</p><p><br></p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Research activities may support information needs related to shelter conditions, site management, displacement, and access to services. </p><p>This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings.</p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p><b><u>Objective 3: External Engagement</u></b></p><p>In collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant. </p><p>Duties and Responsibilities</p><p><b><u>Key Research Activities</u></b></p><p><br></p><p><b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p><br></p><p><b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p><br></p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><br></p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p><b><u>Internal Communication Processes</u></b></p><p>The AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>QUALIFICATIONS</p><p><b><u>Requirements</u></b></p><p> - University undergraduate degree or 2+ years relevant experience;</p><p>- Experience conducting research/assessments or working with data (academic research experience included);</p><p>- Fluency in English, excellent communication and writing skills;</p><p><b><u>Desired</u></b></p><p>- Technical skills in any of the following:</p><p>• Strong Excel skills;</p><p>• Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience with cleaning and analysing datasets required;</p><p>• Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience on dashboards (Power BI, Shiny) an asset;</p><p>- Experience working in/on humanitarian or development contexts;</p><p>- Experience with external engagement and/or partner coordination;</p><p>- Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p><p>- Ability to operate independently in a cross-cultural environment requiring flexibility</p></div>
<p>Develop and execute B2B sales strategies to achieve revenue targets. Identify and acquire new corporate clients and business opportunities. Build and maintain strong relationships with companies, HR departments, schools, hotels, travel agencies, and event agencies. Conduct client meetings, presentations, negotiations, and prepare customized commercial proposals. Convert leads into confirmed bookings and develop long-term corporate accounts. Identify upselling, cross-selling, partnership, and corporate event opportunities. Manage the sales pipeline, CRM, sales activities, and client follow-ups. Monitor sales performance, market trends, competitors, and prepare regular sales reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in B2B Sales, Business Development, Corporate Sales, or Account Management. Proven track record of achieving sales targets and generating new business. Excellent communication, presentation, negotiation, and relationship-building skills. Strong commercial mindset and ability to identify business opportunities. Experience in Entertainment, Hospitality, Events, Leisure, Tourism, or F&B is preferred. Strong understanding of the corporate market and experience dealing with decision-makers. Good knowledge of CRM systems, sales reporting, and digital marketing. Ability to work independently, take initiative, and deliver measurable results.</p>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set up proper billing accounts according to accounting policies.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br>Summary:<br>We are seeking a dynamic Senior Sales Manager to lead our sales team and drive business growth. The ideal candidate will be responsible for developing and implementing sales strategies, managing key accounts, and achieving revenue targets.<br><br>Job Responsibility:<br>- Develop and execute sales plans to meet and exceed revenue targets<br>- Manage and motivate a team of sales professionals to achieve sales goals<br>- Build and maintain strong relationships with key accounts and partners<br>- Identify new business opportunities and market trends<br>- Monitor and analyze sales performance metrics to optimize strategies<br>- Collaborate with marketing and product teams to drive sales initiatives<br><br>Candidate Requirements:<br>- Bachelor's degree in Business Administration or related field<br>- Proven experience in sales management, with a track record of meeting or exceeding targets<br>- Strong leadership and communication skills<br>- Excellent negotiation and networking abilities<br>- Ability to work in a fast-paced environment and adapt to changing priorities<br>- Knowledge of CRM software and sales analytics<br>- Previous experience in the same industry is a plus</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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