وظائف مهندس تصميم ميكانيكي في الأردن

<p><h4>About us</h4> <p>Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.</p> <p>We are guided by a set of values that define who we are and who we hire: customer obsession, high standards, and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.</p> <p>People are the operating system of everything we build. You'll own the full people function at Open, recruiting the best engineers, operators, and builders in the region, building the HR infrastructure that lets us scale without losing what makes us special, and shaping a culture where high standards are the norm. When we hire right and people thrive, it's because of you.</p> <p>This isn't a coordinator role or a process-management role. It's the job for someone who gets genuinely excited about finding world-class talent, can hold a sharp conversation with a senior engineer, and believes that culture is built one hire and one decision at a time.</p> <h4>What you'll do</h4> <ul> <li>Own the full-cycle, end-to-end recruiting process for all roles at Open, with a strong emphasis on technical hiring (engineering, infrastructure, AI/ML, and product)</li> <li>Act as a strategic hiring partner to every hiring manager, define role requirements, develop position profiles, and align on priorities and timelines before a single candidate is sourced</li> <li>Develop and execute targeted sourcing strategies across multiple channels, LinkedIn, referrals, communities, events, direct outreach, to proactively identify and engage top talent, including passive candidates</li> <li>Build strong candidate pipelines, assess and close top talent in a competitive market, and deliver an exceptional experience for candidates, interviewers, and hiring managers alike</li> <li>Design and continuously optimize a structured, efficient, and equitable interview process, improving consistency, speed, and candidate experience across every hire</li> <li>Track, analyze, and report on key recruiting metrics, pipeline health, time-to-fill, source effectiveness, and candidate experience, and share regular insights with leadership</li> <li>Manage the full employee lifecycle, pre-boarding, onboarding, offboarding, and everything in between, with a relentless focus on creating a seamless employee experience</li> <li>Own HR operations, employment contracts, payroll coordination, benefits administration, and build the processes and playbooks that let us scale without adding unnecessary overhead</li> <li>Design and operationalize performance management, review cycles, feedback frameworks, and calibration processes that help people grow and help the company maintain high standards</li> <li>Build and maintain people metrics dashboards, headcount, attrition, pipeline health, to give leadership real-time visibility into the state of the team</li> <li>Lead engagement initiatives, surveys, learning & development programs, culture-building activities, that make Open a place where high performers want to stay</li> <li>Ensure full compliance with Jordanian labor law, maintain accurate employee records, support audits, and keep the organization aligned with legal and regulatory requirements</li> </ul> <h4>Requirements</h4> <h4>What you'll bring</h4> <ul> <li>7+ years of full-cycle recruiting experience in a high-growth tech environment, with a proven track record of closing senior and technical hires</li> <li>Demonstrated ability to develop and execute recruiting strategies aligned to business objectives, not just fill requisitions, but build pipelines before they're needed</li> <li>Deep understanding of technical roles, you can hold a real conversation with an engineering hiring manager about backend systems, AI/ML infrastructure, or product architecture</li> <li>A well-established network in the regional tech talent ecosystem, and the ability to navigate ambiguity to identify and close exceptional candidates in a competitive market</li> <li>Data-driven approach to recruiting, you track pipeline health, time-to-fill, and source effectiveness, and you use the data to make decisions, not just reports</li> <li>Strong cross-functional collaboration skills, exceptional communication, relationship-building, and the ability to manage shifting priorities across multiple stakeholders at once</li> <li>Hands-on ownership of HR operations, employment contracts, payroll coordination, benefits administration, with a systems-thinker mindset for continuous process improvement</li> <li>Experience designing and running performance management processes in a startup environment, review cycles, calibration, feedback frameworks</li> <li>Working knowledge of operating countries labor law and HR compliance requirements</li> <li>Fluent English, written and spoken, with strong written communication skills for outreach, documentation, and internal comms</li> <li>Experience with ATS platforms (Workable, Ashby, Greenhouse, or similar) and LinkedIn Recruiter</li> <li>Experience scaling people functions and recruiting teams during rapid company growth</li> </ul> <h4>Benefits</h4> <ul> <li>Statutory health insurance coverage</li> <li>Supportive, collaborative startup culture</li> <li>Shape the culture from day one. You won't be joining an existing people function — you'll be building it. That means the values, the rituals, the hiring bar, and the environment people work in are yours to define. For the right person, that's the opportunity of a career.</li> </ul></p><p></p>

<p><h4>About us</h4> <p>Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.</p> <p>We are guided by a set of values that define who we are and who we hire: customer obsession, high standards, and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.</p> <p>People are the operating system of everything we build. You'll own the full people function at Open, recruiting the best engineers, operators, and builders in the region, building the HR infrastructure that lets us scale without losing what makes us special, and shaping a culture where high standards are the norm. When we hire right and people thrive, it's because of you.</p> <p>This isn't a coordinator role or a process-management role. It's the job for someone who gets genuinely excited about finding world-class talent, can hold a sharp conversation with a senior engineer, and believes that culture is built one hire and one decision at a time.</p> <h4>What you'll do</h4> <ul> <li>Own the full-cycle, end-to-end recruiting process for all roles at Open, with a strong emphasis on technical hiring (engineering, infrastructure, AI/ML, and product)</li> <li>Act as a strategic hiring partner to every hiring manager, define role requirements, develop position profiles, and align on priorities and timelines before a single candidate is sourced</li> <li>Develop and execute targeted sourcing strategies across multiple channels, LinkedIn, referrals, communities, events, direct outreach, to proactively identify and engage top talent, including passive candidates</li> <li>Build strong candidate pipelines, assess and close top talent in a competitive market, and deliver an exceptional experience for candidates, interviewers, and hiring managers alike</li> <li>Design and continuously optimize a structured, efficient, and equitable interview process, improving consistency, speed, and candidate experience across every hire</li> <li>Track, analyze, and report on key recruiting metrics, pipeline health, time-to-fill, source effectiveness, and candidate experience, and share regular insights with leadership</li> <li>Manage the full employee lifecycle, pre-boarding, onboarding, offboarding, and everything in between, with a relentless focus on creating a seamless employee experience</li> <li>Own HR operations, employment contracts, payroll coordination, benefits administration, and build the processes and playbooks that let us scale without adding unnecessary overhead</li> <li>Design and operationalize performance management, review cycles, feedback frameworks, and calibration processes that help people grow and help the company maintain high standards</li> <li>Build and maintain people metrics dashboards, headcount, attrition, pipeline health, to give leadership real-time visibility into the state of the team</li> <li>Lead engagement initiatives, surveys, learning & development programs, culture-building activities, that make Open a place where high performers want to stay</li> <li>Ensure full compliance with Jordanian labor law, maintain accurate employee records, support audits, and keep the organization aligned with legal and regulatory requirements</li> </ul> <h4>Requirements</h4> <h4>What you'll bring</h4> <ul> <li>7+ years of full-cycle recruiting experience in a high-growth tech environment, with a proven track record of closing senior and technical hires</li> <li>Demonstrated ability to develop and execute recruiting strategies aligned to business objectives, not just fill requisitions, but build pipelines before they're needed</li> <li>Deep understanding of technical roles, you can hold a real conversation with an engineering hiring manager about backend systems, AI/ML infrastructure, or product architecture</li> <li>A well-established network in the regional tech talent ecosystem, and the ability to navigate ambiguity to identify and close exceptional candidates in a competitive market</li> <li>Data-driven approach to recruiting, you track pipeline health, time-to-fill, and source effectiveness, and you use the data to make decisions, not just reports</li> <li>Strong cross-functional collaboration skills, exceptional communication, relationship-building, and the ability to manage shifting priorities across multiple stakeholders at once</li> <li>Hands-on ownership of HR operations, employment contracts, payroll coordination, benefits administration, with a systems-thinker mindset for continuous process improvement</li> <li>Experience designing and running performance management processes in a startup environment, review cycles, calibration, feedback frameworks</li> <li>Working knowledge of operating countries labor law and HR compliance requirements</li> <li>Fluent English, written and spoken, with strong written communication skills for outreach, documentation, and internal comms</li> <li>Experience with ATS platforms (Workable, Ashby, Greenhouse, or similar) and LinkedIn Recruiter</li> <li>Experience scaling people functions and recruiting teams during rapid company growth</li> </ul> <h4>Benefits</h4> <ul> <li>Statutory health insurance coverage</li> <li>Supportive, collaborative startup culture</li> <li>Shape the culture from day one. You won't be joining an existing people function — you'll be building it. That means the values, the rituals, the hiring bar, and the environment people work in are yours to define. For the right person, that's the opportunity of a career.</li> </ul></p><p></p>

<p><h4>About us</h4> <p>Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.</p> <p>We are guided by a set of values that define who we are and who we hire: <strong>Customer obsession, high standards,</strong> and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.</p> <p>People are the operating system of everything we build. You'll own the full people function at Open, recruiting the best engineers, operators, and builders in the region, building the HR infrastructure that lets us scale without losing what makes us special, and shaping a culture where high standards are the norm. When we hire right and people thrive, it's because of you.</p> <p>This isn't a coordinator role or a process-management role. It's the job for someone who gets genuinely excited about finding world-class talent, can hold a sharp conversation with a senior engineer, and believes that culture is built one hire and one decision at a time.</p> <h4>What you'll do</h4> <ul> <li>Own the full-cycle, end-to-end recruiting process for all roles at Open, with a strong emphasis on technical hiring (engineering, infrastructure, AI/ML, and product)</li> <li>Act as a strategic hiring partner to every hiring manager, define role requirements, develop position profiles, and align on priorities and timelines before a single candidate is sourced</li> <li>Develop and execute targeted sourcing strategies across multiple channels, LinkedIn, referrals, communities, events, direct outreach, to proactively identify and engage top talent, including passive candidates</li> <li>Build strong candidate pipelines, assess and close top talent in a competitive market, and deliver an exceptional experience for candidates, interviewers, and hiring managers alike</li> <li>Design and continuously optimize a structured, efficient, and equitable interview process, improving consistency, speed, and candidate experience across every hire</li> <li>Track, analyze, and report on key recruiting metrics, pipeline health, time-to-fill, source effectiveness, and candidate experience, and share regular insights with leadership</li> <li>Manage the full employee lifecycle, pre-boarding, onboarding, offboarding, and everything in between, with a relentless focus on creating a seamless employee experience</li> <li>Own HR operations, employment contracts, payroll coordination, benefits administration, and build the processes and playbooks that let us scale without adding unnecessary overhead</li> <li>Design and operationalize performance management, review cycles, feedback frameworks, and calibration processes that help people grow and help the company maintain high standards</li> <li>Build and maintain People metrics dashboards, headcount, attrition, pipeline health, to give leadership real-time visibility into the state of the team</li> <li>Lead engagement initiatives, surveys, learning & development programs, culture-building activities, that make Open a place where high performers want to stay</li> <li>Ensure full compliance with Jordanian labor law, maintain accurate employee records, support audits, and keep the organization aligned with legal and regulatory requirements</li> </ul> <h4>Requirements</h4> <p><strong>What you'll bring</strong></p> <ul> <li>7+ years of full-cycle recruiting experience in a high-growth tech environment, with a proven track record of closing senior and technical hires</li> <li>Demonstrated ability to develop and execute recruiting strategies aligned to business objectives, not just fill requisitions, but build pipelines before they're needed</li> <li>Deep understanding of technical roles, you can hold a real conversation with an engineering hiring manager about backend systems, AI/ML infrastructure, or product architecture</li> <li>A well-established network in the regional tech talent ecosystem, and the ability to navigate ambiguity to identify and close exceptional candidates in a competitive market</li> <li>Data-driven approach to recruiting, you track pipeline health, time-to-fill, and source effectiveness, and you use the data to make decisions, not just reports</li> <li>Strong cross-functional collaboration skills, exceptional communication, relationship-building, and the ability to manage shifting priorities across multiple stakeholders at once</li> <li>Hands-on ownership of HR operations, employment contracts, payroll coordination, benefits administration, with a systems-thinker mindset for continuous process improvement</li> <li>Experience designing and running performance management processes in a startup environment, review cycles, calibration, feedback frameworks</li> <li>Working knowledge of operating countries labor law and HR compliance requirements</li> <li>Fluent English, written and spoken, with strong written communication skills for outreach, documentation, and internal comms</li> <li>Experience with ATS platforms (Workable, Ashby, Greenhouse, or similar) and LinkedIn Recruiter</li> <li>Experience scaling people functions and recruiting teams during rapid company growth</li> </ul> <h4>Benefits</h4> <ul> <li>Statutory health insurance coverage</li> <li>Supportive, collaborative startup culture</li> <li>Shape the culture from day one. You won't be joining an existing people function — you'll be building it. That means the values, the rituals, the hiring bar, and the environment people work in are yours to define. For the right person, that's the opportunity of a career.</li> </ul></p><p></p>

<p><h4>About us</h4> <p>Open builds AI that handles customer support for businesses where it actually matters, companies like MoneyGram, Mollie, TicketSwap, and More.com, running at scale, serving millions of people. We're backed by Y Combinator.</p> <p>We are guided by a set of values that define who we are and who we hire: <strong>Customer obsession, high standards,</strong> and a genuine belief that great work, the kind that actually changes how a business operates, is worth doing properly.</p> <p>People are the operating system of everything we build. You'll own the full people function at Open, recruiting the best engineers, operators, and builders in the region, building the HR infrastructure that lets us scale without losing what makes us special, and shaping a culture where high standards are the norm. When we hire right and people thrive, it's because of you.</p> <p>This isn't a coordinator role or a process-management role. It's the job for someone who gets genuinely excited about finding world-class talent, can hold a sharp conversation with a senior engineer, and believes that culture is built one hire and one decision at a time.</p> <h4>What you'll do</h4> <ul> <li>Own the full-cycle, end-to-end recruiting process for all roles at Open, with a strong emphasis on technical hiring (engineering, infrastructure, AI/ML, and product)</li> <li>Act as a strategic hiring partner to every hiring manager, define role requirements, develop position profiles, and align on priorities and timelines before a single candidate is sourced</li> <li>Develop and execute targeted sourcing strategies across multiple channels, LinkedIn, referrals, communities, events, direct outreach, to proactively identify and engage top talent, including passive candidates</li> <li>Build strong candidate pipelines, assess and close top talent in a competitive market, and deliver an exceptional experience for candidates, interviewers, and hiring managers alike</li> <li>Design and continuously optimize a structured, efficient, and equitable interview process, improving consistency, speed, and candidate experience across every hire</li> <li>Track, analyze, and report on key recruiting metrics, pipeline health, time-to-fill, source effectiveness, and candidate experience, and share regular insights with leadership</li> <li>Manage the full employee lifecycle, pre-boarding, onboarding, offboarding, and everything in between, with a relentless focus on creating a seamless employee experience</li> <li>Own HR operations, employment contracts, payroll coordination, benefits administration, and build the processes and playbooks that let us scale without adding unnecessary overhead</li> <li>Design and operationalize performance management, review cycles, feedback frameworks, and calibration processes that help people grow and help the company maintain high standards</li> <li>Build and maintain People metrics dashboards, headcount, attrition, pipeline health, to give leadership real-time visibility into the state of the team</li> <li>Lead engagement initiatives, surveys, learning & development programs, culture-building activities, that make Open a place where high performers want to stay</li> <li>Ensure full compliance with Jordanian labor law, maintain accurate employee records, support audits, and keep the organization aligned with legal and regulatory requirements</li> </ul> <h4>Requirements</h4> <p><strong>What you'll bring</strong></p> <ul> <li>7+ years of full-cycle recruiting experience in a high-growth tech environment, with a proven track record of closing senior and technical hires</li> <li>Demonstrated ability to develop and execute recruiting strategies aligned to business objectives, not just fill requisitions, but build pipelines before they're needed</li> <li>Deep understanding of technical roles, you can hold a real conversation with an engineering hiring manager about backend systems, AI/ML infrastructure, or product architecture</li> <li>A well-established network in the regional tech talent ecosystem, and the ability to navigate ambiguity to identify and close exceptional candidates in a competitive market</li> <li>Data-driven approach to recruiting, you track pipeline health, time-to-fill, and source effectiveness, and you use the data to make decisions, not just reports</li> <li>Strong cross-functional collaboration skills, exceptional communication, relationship-building, and the ability to manage shifting priorities across multiple stakeholders at once</li> <li>Hands-on ownership of HR operations, employment contracts, payroll coordination, benefits administration, with a systems-thinker mindset for continuous process improvement</li> <li>Experience designing and running performance management processes in a startup environment, review cycles, calibration, feedback frameworks</li> <li>Working knowledge of operating countries labor law and HR compliance requirements</li> <li>Fluent English, written and spoken, with strong written communication skills for outreach, documentation, and internal comms</li> <li>Experience with ATS platforms (Workable, Ashby, Greenhouse, or similar) and LinkedIn Recruiter</li> <li>Experience scaling people functions and recruiting teams during rapid company growth</li> </ul> <h4>Benefits</h4> <ul> <li>Statutory health insurance coverage</li> <li>Supportive, collaborative startup culture</li> <li>Shape the culture from day one. You won't be joining an existing people function — you'll be building it. That means the values, the rituals, the hiring bar, and the environment people work in are yours to define. For the right person, that's the opportunity of a career.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Our organization is a fast-growing professional services firm that delivers managed Information Technology (IT) services to small and medium-sized businesses across the United States, typically supporting organizations with 10–100 employees. We act as our clients’ outsourced IT department and trusted technology partner.</p><p><br></p><p>In this role, you will be responsible for administering, supporting, and optimizing Microsoft 365 cloud environments for multiple clients. You will work closely with client users and stakeholders to ensure their Microsoft 365 cloud services, end-‑user devices, and supporting infrastructure are reliable, secure, and aligned with business needs. This position combines hands-on technical administration with client communication and service delivery.</p><p><br></p><p>Typical hours are Monday through Friday from 4pm to 1am local time, ranging from 40 to 48 hours per week, with availability for after-hours emergencies as needed. Candidates should possess strong technical aptitude, problem-solving abilities, and the ability to communicate clearly with non‑technical users.</p><p><br></p><p><b>Job Summary</b></p><p>The Cloud Support Engineer supports a select number of clients by handling day-to-day IT requests across their environments. This includes Microsoft 365 cloud, Azure, along with core systems like user accounts, security, workstations, servers, printers, networks, and other ‑business critical tools. The role is ‑hands-on and ‑client ‑facing, focused on troubleshooting issues, keeping systems running reliably, and securely.</p><p><br></p><p><b>5 ways we're going to invest in you</b></p><ul><li><b>You’ll be paid very well</b>: We know that’s an important concern with any new job. We pay at the top of the scale because it's the only way to get the best people.</li><li><b>You’ll get a career, not a job</b>: Regardless of where you are in your career path, we sincerely want you to be successful for the long-term. We will align this position with your long-term career goals to fast track you on your chosen career path. You’ll get lots of training, professional development, and support from our team.</li><li><b>You’ll maintain a great work/life balance:</b> We love our work, but we love our families more. So, we get our work done to the highest standard, then go home. The better the quality of our work, the fewer emergencies stop us from going home.</li><li><b>You’ll be welcomed into a team of high performers, just like you:</b> It’s important to belong to a team that fits your personality. It makes the work more rewarding and fun. We are a group of high achievers that are focused on creating a world class customer experience in the most positive and upbeat environment possible.</li><li><b>You’ll do work that matters:</b> We provide mission critical IT services for our customers so they can achieve their business goals. At the end of the day, we do what we do to help people and make the world a better place.</li></ul><p><br></p><p><b>Typical Duties</b></p><ul><li>Administer and support Microsoft 365 cloud environments, including user accounts, mailboxes, licensing, security settings, and services such as Exchange Online, SharePoint, OneDrive, Intune and Teams</li><li>Provide technical support for Microsoft 365 cloud and Windows operating systems in client environments</li><li>Troubleshoot and resolve end-user issues related to Microsoft 365, Azure, identity, authentication, and device accessibility</li><li>Support and maintain disaster recovery and backup solutions</li><li>Provide network-level support, including LAN/WAN connectivity, firewalls, routers, and security appliances</li><li>Implement and support secure remote access solutions</li><li>Monitor remote monitoring and management (RMM) alerts and respond through service tickets</li><li>Maintain accurate system and client documentation</li><li>Communicate with clients regarding incident status, changes, outages, and best practices</li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Deliver a high level of customer satisfaction through responsive, knowledgeable, and professional client interactions</li><li>Ensure timely resolution of service requests and incidents</li><li>Work collaboratively with internal teams to route, coordinate, and resolve issues efficiently</li><li>Escalate complex issues appropriately while maintaining ownership of client outcomes</li><li>Accurately document all work, time entries, and service tickets</li><li>Complete required training, documentation, and process adherence</li><li>Provide backup and cross coverage‑ support for other technical team members</li><li>Participate in on call rotation for after-hours support when ‑required</li><li>Continuously expand knowledge of Microsoft 365, security, and modern IT practices</li><li>Protect client and company data by maintaining strict confidentiality</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Strong hands-on experience with Microsoft Cloud 365 administration and support</li><li>In-depth understanding of Windows operating systems, Azure and business applications</li><li>Knowledge of identity and access management, including user provisioning and authentication</li><li>Strong troubleshooting and diagnostic skills</li><li>Understanding of networking fundamentals (LAN/WAN, TCP/IP)</li><li>Experience supporting end-user devices and peripherals (PCs, printers, mobile devices)</li><li>Familiarity with IT service management tools and ticketing systems</li><li>Strong communication and customer service skills, especially with non-technical users</li><li>Ability to multitask and operate effectively in a fast-paced‑ managed services environment</li><li>Self-motivated with strong documentation and organizational habits</li></ul><p><br></p><p><b>Platforms &amp; Technologies</b></p><ul><li>Microsoft 365, Microsoft Cloud, Azure</li><li>Windows Server, Windows Workstations </li><li>LAN/WAN networking and TCP/IP</li></ul><p><br></p><p><b>Education &amp; Experience</b></p><ul><li>BS/BA degree or equivalent hands-on experience and training</li><li>Actively pursuing or holding Microsoft and/or networking certifications (e.g., MS‑100/101, MS‑500)</li><li>Excellent written and verbal English communication skills</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced HPC (High-Performance Computing) System Engineer to design, implement, and manage cutting-edge HPC infrastructure using Dell servers, AMD GPUs (MI210), and Pure Storage systems. The ideal candidate will have expertise in Commvault backup systems, Kubernetes container orchestration, and multitenancy configurations, ensuring scalable, GPU-accelerated, and high-performance solutions tailored to enterprise and HPC workloads.</p><p><br></p><p>Key Responsibilities:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dell Servers:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Architect and deploy HPC systems using Dell PowerEdge servers, ensuring high availability and optimized performance for compute-intensive applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage server hardware lifecycle, including deployment, upgrades, and diagnostics.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure HPC cluster nodes for seamless integration with Kubernetes and GPU workloads.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;AMD GPUs (MI210):</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deploy and optimize AMD GPU-based servers to accelerate AI/ML, HPC, and data-intensive applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor GPU utilization, troubleshoot performance bottlenecks, and optimize workloads for GPU acceleration.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Integrate GPUs into Kubernetes environments for containerized GPU-based applications.</p><p>Pure Storage:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design and manage Pure Storage solutions, including FlashBlade, to support HPC and data-intensive workloads.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement multitenancy configurations for isolated, secure, and efficient resource utilization.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor storage health and ensure performance optimization for high-speed data access.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commvault Backup:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Architect and manage enterprise-wide Commvault backup solutions, ensuring data integrity and readiness for disaster recovery.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement backup and retention policies for HPC environments, including containerized and GPU-accelerated workloads.</p><p>Kubernetes Container Management:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deploy and manage Kubernetes clusters for HPC applications, ensuring scalability and fault tolerance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure persistent storage for containerized workloads and integrate storage with GPUs for high-performance data processing.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor cluster performance and troubleshoot HPC-specific Kubernetes challenges.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;System Optimization and Monitoring:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement advanced monitoring solutions for servers, GPUs, storage, and Kubernetes clusters to ensure peak performance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and enforce policies for system security, resource allocation, and compliance with industry standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead capacity planning and scaling initiatives for HPC infrastructure.</p><p>Team Leadership and Collaboration:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mentor and guide junior engineers on HPC best practices, system design, and troubleshooting techniques.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with cross-functional teams, including data scientists and DevOps, to align infrastructure capabilities with organizational goals.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Technical Skills:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience with Dell PowerEdge servers in HPC or enterprise environments.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven expertise in AMD GPUs (MI210), including their integration and optimization for AI/ML and HPC workloads.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced knowledge of Pure Storage systems, including multitenancy and high-performance configurations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expertise in Commvault backup systems, including design, deployment, and disaster recovery.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong proficiency in Kubernetes container orchestration, particularly for GPU-accelerated applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of high-performance interconnects (e.g., RDMA, InfiniBand) and networking for HPC.</p><p><br></p><p>Soft Skills:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong problem-solving and analytical skills for addressing HPC-specific challenges.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effective communication and collaboration skills for technical and non-technical stakeholders.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leadership skills for mentoring and guiding junior team members.</p><p>Preferred Qualifications:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Certifications in Dell EMC Proven Professional, AMD GPUs, Pure Storage, and Commvault.</p></div>

<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Service Desk Administrator II proactively manages the service desk operations and supervises Service Desk Administrator Level I and ADPE Technicians I in the performance of their duties. Responsible for ensuring sufficient staffing across all support lanes, monitoring call performance and incident response metrics, and providing high-level of communication and technical support. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory. This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Proactively oversees and manages the service desk operations and staff. + Ensures that sufficient staffing and skill levels are maintained throughout operational and prime hours in order to meet service level targets by managing shift staffing schedules, allocations and assignments. + Act as an escalation point where difficult or controversial calls are received. + Produces daily, weekly and monthly service desk performance metrics, statistics and management reports; and provides direct feedback to the staff on report findings. + Monitors service desk and incident performance metrics, identifies improvement opportunities, and implements corrective action when needed. + Assumes roles and responsibilities of Service Desk Administrators, first-line support via multiple channels (calls, walk-ins, email, self-service), Remedy queue and/or accounts administrator when workloads are high and additional experience is needed, staffing is insufficient or as required by operations. + Establishes efficient, working relationships with the Information Management officers (IMOs), customer chain of command, and senior management. Report any issues that could significantly impact services. + Represents the service desk at meetings. Arranges staff training and awareness; and performs briefings as needed to the service desk staff on changes or deployments that may affect customer service volumes. + Ensures all documented policies, processes, and work-flows are being followed by the service desk staff; and identifies, updates and implements changes to continually improve and streamline processes. + Provides senior level technical support to the service desk staff, IMOs and customers; in addition to having the technical ability to accurately determine call routing for Remedy incidents that cannot be immediately resolved at the service desk. + Takes overall responsibility for incident and service request handling. + Performs other duties and assignments as required. Qualifications + Qualifications + Security Clearance: + Requires an active Secret Clearance. + Education / Certifications: One year of related experience may be substituted for one year of education if a degree is required. + High School diploma or GED required. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + BASELINE: + Cisco: CCNA Security + Cisco: CCNP Security + CompTIA: A+ ce + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: CySA+ ce: Cybersecurity Analyst + CompTIA: Network+ ce + CompTIA: Security+ ce + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + GIAC: GICSP: Industrial Cyber Security Professional + GIAC: GSEC: Security Essentials + ISACA: CISA: Certified Information Systems Auditor + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + COMPUTING ENVIRONMENT (CE): + CompTIA: Server + + Microsoft: 365 Certified: Endpoint Administrator Associate + Microsoft: 365 Certified: Enterprise Administrator Expert + Microsoft: 365 Certified: Messaging Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Security Administrator Associate + Microsoft: Certified: Azure Administrator Associate + Microsoft: Certified: Azure Database Administrator Associate + Microsoft: Certified: Azure Security Engineer Associate + Microsoft: Certified: Azure Solutions Architect Expert + Microsoft: Certified: Identity and Access Administrator Associate + Microsoft: Certified: Information Protection Administrator Associate + Microsoft: Certified: Security Operations Analyst Associate + Microsoft: MCSA: SQL 2016 Database Admin + Microsoft: MCSA: SQL 2016 Database BI Development + Microsoft: MCSA: SQL 2016 Database Dev + Microsoft: MCSA: Windows 10 + Microsoft: MCSA: Windows Server 2012 + Microsoft: MCSA: Windows Server 2016 + Microsoft: MCSE: Cloud Platform and Infrastructure + Microsoft: MCSE: Core Infrastructure + Microsoft: MCSE: Database Management and Analytics + Microsoft: MCSE: Enterprise Devices and Apps + Microsoft: MCSE: Private Cloud 2012 + Microsoft: MCSE: Productivity Solutions Expert + Microsoft: MCSE: Server Infrastructure 2012 + Microsoft: MCT: Certified IT Professional + Microsoft: MCT: Certified Systems Administrator + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + Should have a minimum of four years of experience in a Customer Service environment and one to two years in a service desk environment. + Proven experience with leading a workforce in a high-tempo environment. + Excellent customer service skills are mandatory. + Experience with a customer service-oriented company. + SUPERVISORY / BUDGETARY RESPONSIBILITIES + At least two years of supervisory or lead experience is preferred. + Update proprietary applications regarding: + Update section employee daily status, leave, sick, on site, etc. + Verify and track accomplishment of section monthly or quarterly safety and compliance training + Purge section employee expired certifications. + Verify section employee compliance training in Virtual Training Record. + Verify section vehicle logs are being kept accurately and uploaded. + Ensure section personnel are maintaining their 8570 / 8140 certifications. + Review weekly training compliance reports for accomplishment prior to suspense. + Review and approve leave forms ensuring before approval all compliance training is current. + Coordinate transportation and integration of new and returning employees. + Document and promptly counsel poor performance and policy violations. + Enforce all V2X, GO 1, and dress code policies. + Provide annual employee appraisal feedback in a professional and constructive manner. + Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. + Ensure the safety of personnel and monthly safety inspections are properly conducted. + Communicate effectively up and down the chain of command. + Manage work schedules. + Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC). + Work with employees and HR when emergencies or abnormal circumstances occur. + To the best of your ability, render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism. Working Environment + The work environment will be 95% indoors and 5% outdoors. + The outdoor work environment may exceed temperatures 100° F. Candidate must be able to physically withstand extreme heat. Physical Activities + Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs. + Must be capable of wearing Personal Protective Equipment (helmet and plated vest) which can weigh 25 to 40lbs, for extended periods of time. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-YG1 #clearance</p> </div>

<p>Interior designer needed</p><p>Must be proficient in:</p><ul><li>Interior design</li><li>Working on 3ds Max</li><li>Preparing executive drawings</li></ul>

<p>5 to 7 years of experience in interior and product design.</p><p>Proficiency in AutoCAD (2D & 3D), 3ds Max, or similar rendering and design software.</p><p>An ambitious and self-motivated personality, with excellent written and verbal communication skills.</p><p>Ability to oversee the entire project lifecycle, from receiving initial client requirements to project delivery, including managing the design, subcontractors, and suppliers.</p><p>Highly organized with a strong work ethic.</p>

<p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong><span dir="RTL">Inspector</span></strong></p> <p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;"><u style="box-sizing: border-box;">Responsibilities and duties:</u></strong></p> <ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; padding-left: 25px; font-family: Lato, sans-serif; font-size: 14px;"> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Note faults existing in the center building.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Log maintenance-related requests into the maintenance system.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare reports on maintenance work due to vandalism or misuse by the direct supervisor.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare periodic reports on fault status and its maintenance.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Monitor and inspect the implementation of maintenance tasks observed.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Follow up on maintenance requests and technicians’ reports on different maintenance programs.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Conduct periodic updates on the status of maintenance requests and procedures followed.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Keep a private record of related works.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare drawings or diagrams assigned by the direct supervisor.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Regular reviews to ensure updates to drawings and take measurements when requested.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare reports related to preventive and corrective maintenance and follow up.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Prepare project-specific reports as requested and provide periodic updates.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Perform any task assigned by the immediate supervisor within the scope of specialization</strong><strong style="box-sizing: border-box; font-weight: bold;"><span dir="LTR" style="box-sizing: border-box;">.</span></strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Working in the role may require variable working hours according to the department’s needs.</strong></li> <li dir="RTL" style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bold;">Commitment to providing patient-centered care in line with the nature of tasks and job responsibilities, including delivering a positive experience for all patients.</strong></li> </ul> <p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px">&nbsp;</p> <p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;"><u style="box-sizing: border-box;">Qualifications:</u></strong></p> <ol style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; padding-left: 25px; font-family: Lato, sans-serif; font-size: 14px;"> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Bachelor’s degree in Architecture or Interior Design</strong><strong style="box-sizing: border-box; font-weight: bold;"><span dir="LTR" style="box-sizing: border-box;">.</span></strong></li> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Three years of experience in the same field.</strong></li> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Adherence to general safety rules and infection control procedures in accordance with applicable regulations.</strong></li> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">Excellent communication skills.</strong></li> <li dir="RTL" style="box-sizing: border-box;" value="NaN"><strong style="box-sizing: border-box; font-weight: bold;">English language at a very good level.</strong></li> </ol> <p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px">&nbsp;</p> <p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify; font-family: Lato, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; font-weight: bold;">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;** Hussein Cancer Center: a smoke-free environment **</strong></p>

<p dir="LTR">&nbsp;</p><p dir="LTR"><strong>Specialized training opportunity in the city of Aqaba</strong></p><p dir="LTR"><strong>Lift Supervisor Course</strong></p><p dir="LTR">Presented by the Water Efficiency and Public Expenditure (WEC) project with support from the Government of the United States of America</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong>Do you work in the field of lifting operations within industrial and infrastructure projects?</strong></p><p dir="LTR">We invite you to register for a <strong>specialized training program for Lift Supervisors</strong>, which combines theoretical foundations with practical applications. The goal is to develop the competence of lifting operation supervisors in load calculation, leadership, coordination, and the management of lifting operations within the industrial sector and infrastructure projects, in accordance with best safety practices and professional requirements accredited by the Lifting Equipment Engineers Association (LEEA), based in the United Kingdom.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>About the Program</u></strong></p><p dir="LTR">A specialized training program spanning <strong>six days with a total of 42 training hours</strong>, at seven training hours per day, combining theoretical knowledge and practical applications.</p><p dir="LTR">The program focuses on enhancing the ability to safely plan and execute lifting operations, raising the level of coordination between work teams, and establishing safety practices and operational discipline, thereby contributing to improved efficiency in lifting operations and reducing operational risks in industrial workplaces.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Target Audience and Eligibility Requirements</u></strong></p><p dir="LTR"><strong>The program primarily targets:</strong></p><ul><li dir="LTR">Personnel working within lifting teams, industrial projects, and infrastructure projects who have prior experience in supervising lifting operations.</li><li dir="LTR">Individuals whose job nature requires developing their practical competence and obtaining certification according to LEEA requirements.</li><li dir="LTR">Applicants must be of Jordanian nationality.</li><li dir="LTR">Must be at least 18 years old.</li><li dir="LTR">Must be in good health and of good conduct.</li><li dir="LTR">Must be prepared and able to commit to attending the entire training program in the city of Aqaba.</li></ul><p dir="LTR" style="margin-left:-4.5pt;">&nbsp;</p><p dir="LTR"><strong><u>Program Duration</u></strong></p><p dir="LTR">Six days – 42 training hours</p><p dir="LTR">Seven training hours per day</p><p dir="LTR">Location: Aqaba City</p><p dir="LTR">Training Dates: During the month of November (from Saturday, November 14 to Thursday, November 19, 2026)</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Documents Required Upon Selection</u></strong></p><p dir="LTR">Participants who are selected will be required to provide:</p><ul><li dir="LTR">A copy of their national ID.</li><li dir="LTR">A valid certificate of good conduct.</li><li dir="LTR">Any relevant previous training or professional certificates.</li></ul><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Assessment and Certification</u></strong></p><p dir="LTR">The program includes a practical assessment and a final exam according to LEEA requirements.</p><p dir="LTR">Program procedures and certification are completed in accordance with the requirements of the accrediting body and the conditions for passing the assessment and exam.</p><p dir="LTR">&nbsp;</p><p dir="LTR"><strong><u>Registration</u></strong></p><p dir="LTR">Those wishing to participate in the training program should apply via the Akhtaboot website and fill out the <strong>online training application form</strong> through the following link:</p><p dir="LTR"><a href="https://iwd-jo.com/">https://iwd-jo.com/</a></p><p dir="LTR"><strong>Please be advised that the deadline for receiving applications is <u>October 19, 2026</u>.</strong></p><p dir="LTR"><strong>Spaces are limited, and participation will be confirmed based on the eligibility criteria outlined above.</strong></p><p dir="LTR"><strong>We also wish to note that the training program is free of charge, and no fees will be collected from participants during registration or participation in the training program.</strong></p><p dir="LTR">&nbsp;</p><p dir="LTR">&nbsp;</p><p dir="LTR">&nbsp;</p>

<p>&nbsp;</p><p><strong>Specialized Training Opportunity in Aqaba City</strong></p><p><strong>Crane Operator Course</strong></p><p>Presented by the Water Efficiency and Public Expenditure (WEC) project, supported by the United States Government.</p><p>&nbsp;</p><p><strong>Do you work in the field of crane operations within industrial and infrastructure projects?</strong></p><p>We invite you to register for a <strong>specialized training program for crane operators</strong>, which combines theoretical foundations with practical application. The goal is to develop the efficiency of crane operators in the areas of crane control systems, load dynamics, and reading and applying load charts within the industrial sector and infrastructure projects, in accordance with the best safety practices and professional requirements accredited by the Lifting Equipment Engineers Association (LEEA), based in the United Kingdom.</p><p>&nbsp;</p><p><strong><u>About the Program</u></strong></p><p>A specialized training program spanning <strong>six days for a total of 42 training hours</strong>, with seven training hours per day, combining theoretical knowledge and practical applications.</p><p>The program focuses on enhancing safe crane operation skills, proper handling of loads during lifting operations, and improving coordination and communication between operators and lifting teams, ensuring compliance with safety requirements, operational discipline, and reducing risks associated with lifting operations in industrial work sites.</p><p>&nbsp;</p><p><strong><u>Target Audience and Enrollment Requirements</u></strong></p><p><strong>The program primarily targets:</strong></p><ul><li>Workers within lifting teams, industrial projects, and infrastructure projects.</li><li>Previous experience (more than two years) in crane operation within the industrial sector or infrastructure projects.</li><li>Individuals whose nature of work requires developing their practical competence and obtaining a certificate according to LEEA requirements.</li><li>Applicants must be of Jordanian nationality.</li><li>Must be at least 18 years old.</li><li>Must be in good health and of good conduct.</li><li>Must be ready and able to commit to attending the entire training program in Aqaba city.</li></ul><p>&nbsp;</p><p><strong><u>Program Duration</u></strong></p><p>Six days – 42 training hours</p><p>Seven training hours per day</p><p>Location: Aqaba City</p><p>Training Date: During the month of November (from Saturday, November 14th to Thursday, November 19th, 2026)</p><p>&nbsp;</p><p><strong><u>Required Documents Upon Selection</u></strong></p><p>Selected participants will be required to provide:</p><ul><li>A copy of their national ID.</li><li>A valid certificate of good conduct.</li><li>Any previous relevant training or professional certificates.</li></ul><p>&nbsp;</p><p><strong><u>Evaluation and Certification</u></strong></p><p>The program includes a practical evaluation and a final exam in accordance with LEEA requirements.</p><p>Program and certification procedures will be completed according to the accrediting body's requirements and the conditions for passing the evaluation and exam.</p><p>&nbsp;</p><p><strong><u>Registration</u></strong></p><p>Those wishing to participate in the training program must apply via the Akhtaboot website and fill out the <strong>electronic training application form</strong> through the following link:</p><p><a href="https://iwd-jo.com/">https://iwd-jo.com/</a></p><p><strong>Please note that the deadline for receiving applications is <u>October 19, 2026</u>.</strong></p><p><strong>Spaces are limited and participation will be confirmed based on the admission criteria explained above.</strong></p><p><strong>We would also like to note that the training program is free of charge, and no fees will be collected from participants during registration or participation in the training program.</strong></p><p>&nbsp;</p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design original computational physics problems that simulate real physics research workflows;</li> <li>Create problems requiring Python programming to solve (using Numpy, SciPy, Sympy);</li> <li>Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks);</li> <li>Develop problems requiring non-trivial reasoning chains in mechanics, electromagnetism, thermodynamics, and quantum mechanics;</li> <li>Base problems on real research challenges or practical applications from physics practice;</li> <li>Verify solutions using Python with standard physics simulation libraries;</li> <li>Document problem statements clearly and provide verified correct answers.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for physicists with experience in Python open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Physics (Theoretical, Experimental, or Computational) or related fields;</li> <li>Python proficiency for numerical validation. MATLAB, R, C, SQL, Numpy, Pandas, SciPy, domain-specific libraries, Stata or knowledge of any programming language can be equivalent;</li> <li>2+ years of professional experience: applied, research, or teaching experience is applicable;</li> <li>Experience with numerical simulation methods;</li> <li>Ability to design problems that mirror real physics research workflows;</li> <li>Creative thinking in problem design across diverse physics areas;</li> <li>Familiarity with physics modeling and approximation techniques;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design original computational physics problems that simulate real physics research workflows;</li> <li>Create problems requiring Python programming to solve (using Numpy, SciPy, Sympy);</li> <li>Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks);</li> <li>Develop problems requiring non-trivial reasoning chains in mechanics, electromagnetism, thermodynamics, and quantum mechanics;</li> <li>Base problems on real research challenges or practical applications from physics practice;</li> <li>Verify solutions using Python with standard physics simulation libraries;</li> <li>Document problem statements clearly and provide verified correct answers.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for physicists with experience in Python open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Physics (Theoretical, Experimental, or Computational) or related fields;</li> <li>Python proficiency for numerical validation. MATLAB, R, C, SQL, Numpy, Pandas, SciPy, domain-specific libraries, Stata or knowledge of any programming language can be equivalent;</li> <li>2+ years of professional experience: applied, research, or teaching experience is applicable;</li> <li>Experience with numerical simulation methods;</li> <li>Ability to design problems that mirror real physics research workflows;</li> <li>Creative thinking in problem design across diverse physics areas;</li> <li>Familiarity with physics modeling and approximation techniques;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>About Octopus by RTG</h4> <p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p> <h4>Job overview</h4> <p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p> <h4>Key responsibilities</h4> <p><strong>App marketing & campaign management (40%)</strong><br> Execute campaigns across the mobile application.<br> Manage offer builds, push notifications, in-app content, and delivery channel activations.</p> <p><strong>CRM & lifecycle marketing (25%)</strong><br> Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br> Manage CRM agency relationships from briefing through execution and performance review.</p> <p><strong>Loyalty program management (20%)</strong><br> Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br> Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p> <p><strong>Data & reporting (15%)</strong><br> Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br> Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br> Prepare monthly leadership reports, including Excel-based reporting where required.<br> Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p> <p><strong>Vendor & stakeholder management</strong><br> Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br> Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p> <h4>Requirements</h4> <ul> <li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li> <li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li> <li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li> <li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li> <li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li> <li>Experience planning and executing customer engagement and loyalty initiatives.</li> <li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li> <li>Experience analyzing transactional, CRM, and customer behavior data.</li> <li>Experience with Google Analytics 4 (GA4).</li> <li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li> <li>Ability to perform campaign performance analysis and measure incremental sales impact.</li> <li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li> <li>Experience managing external vendors and agency partners.</li> <li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li> </ul></p><p></p>

<p><h4>About Octopus by RTG</h4> <p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p> <h4>Job overview</h4> <p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p> <h4>Key responsibilities</h4> <p><strong>App marketing & campaign management (40%)</strong><br> Execute campaigns across the mobile application.<br> Manage offer builds, push notifications, in-app content, and delivery channel activations.</p> <p><strong>CRM & lifecycle marketing (25%)</strong><br> Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br> Manage CRM agency relationships from briefing through execution and performance review.</p> <p><strong>Loyalty program management (20%)</strong><br> Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br> Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p> <p><strong>Data & reporting (15%)</strong><br> Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br> Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br> Prepare monthly leadership reports, including Excel-based reporting where required.<br> Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p> <p><strong>Vendor & stakeholder management</strong><br> Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br> Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p> <h4>Requirements</h4> <ul> <li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li> <li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li> <li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li> <li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li> <li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li> <li>Experience planning and executing customer engagement and loyalty initiatives.</li> <li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li> <li>Experience analyzing transactional, CRM, and customer behavior data.</li> <li>Experience with Google Analytics 4 (GA4).</li> <li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li> <li>Ability to perform campaign performance analysis and measure incremental sales impact.</li> <li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li> <li>Experience managing external vendors and agency partners.</li> <li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li> </ul></p><p></p>