وظائف موظف ملاحة - عمّان الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a customer-focused and detail-oriented Logistics officer to join our team. The successful candidate will be responsible for managing the customer journey from start to finish, ensuring efficient coordination of logistics operations, timely communication, and excellent service for both local and international clients. The ideal candidate will be organized, proactive, and capable of handling multiple tasks in a fast-paced environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-5 years of experience in logistics, freight forwarding, supply chain, or a related field</li><li>Strong communication and customer service skills</li><li>Excellent organizational and problem-solving abilities</li><li>Ability to manage multiple shipments and priorities simultaneously</li><li>Proficiency in Microsoft Office applications</li><li>Ability to work effectively in a dynamic, fast-paced environment</li></ul><p></p></section>

<p>The Procurement &amp; Logistics Officer will support Sirenu2019s Procurement Department at Headquarters in the planning, coordination, and implementation of procurement and logistics activities, with particular responsibility for supporting Sirenu2019s operations and programmes in Jordan. The P&amp;L Officer will work closely with the Procurement Department to identify procurement requirements, source suitable suppliers and service providers, obtain quotations and supporting documentation, follow up on orders, and ensure that goods and services are delivered on time and in accordance with agreed specifications and contractual requirements.</p><p>You Will Support procurement processes in line with Sirenu2019s policies, donor requirements, and applicable procedures. Prepare requests for quotations, solicit offers, compile procurement documentation. Coordinate with programme, operations, and finance teams to understand procurement needs and ensure timely delivery of goods and services. Maintain accurate procurement files, purchase orders, supplier records, and supporting documentation for audit and compliance purposes. Coordinate logistics arrangements, including transportation, delivery follow-up, storage, stock tracking, and distribution of supplies and equipment. Maintain and update inventory and asset records, ensuring proper tagging, tracking, handover, and reconciliation of equipment and supplies. Liaise with suppliers, service providers, and internal stakeholders to follow up on orders, deliveries, invoices, and service quality. Support contract administration by monitoring supplier performance, tracking contract deliverables, and flagging issues when needed. Contribute to improving procurement and logistics tools, templates, filing systems, and workflow efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru2019s degree in business administration, logistics, supply chain management, procurement, or a related field.</li><li>3+ years of relevant experience in procurement, logistics, supply chain, operations, or administration, preferably in an international development or non-profit context.</li><li>Good understanding of procurement procedures, supplier management, inventory control, and logistics coordination.</li><li>Familiarity with donor-funded procurement requirements and compliance standards is an asset.</li><li>Strong organisational skills, attention to detail, and ability to maintain accurate records and documentation.</li><li>Ability to coordinate multiple requests, follow up with stakeholders, and meet deadlines in a fast-paced environment.</li><li>Good communication and negotiation skills, with the ability to build effective working relationships with suppliers and internal teams.</li><li>Proficiency in Microsoft Office, particularly Excel; experience with procurement, inventory, or ERP systems is an asset.</li><li>Excellent written and verbal communication skills in English and Arabic.</li></ul>

<p><strong>SCOPE OF WORK</strong></p> <p><strong>JORDAN Himaya Activity</strong></p> <table align="center" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>Procurement &amp; Construction Officer</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA (18 Months)</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Procurement Manager</p> </td> </tr> </tbody> </table> <ol> <li><strong>Project Background:</strong></li> </ol> <p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.&nbsp;</p> <p><strong>Role’s Purpose:</strong></p> <p>The Procurement &amp; Construction Officer is a key member of the Project Team. S/he will play a pivotal role in ensuring integrity, fairness, and openness in procurement processes and adherence to policies, procedures, and controls. The main responsibility for this position is to conduct procurement of goods, services, construction and rehabilitation activities in compliance with DAI policies and procedures, and US requirements. The position requires relevant work experience in the field of procurement and contracting across a variety of industry sectors, contract management, dispute resolution, managing interpersonal relationships and communication, and investigating/following up on vendor issues. The position requires knowledge of the Federal Acquisition Regulations (FAR). The Procurement &amp; Construction Officer will be responsible for gathering complete procurement related backup documentation and auditing prior to submission to the Project´s Finance Team. S/he will develop and release solicitations, conduct price/cost/reasonability analyses, and perform any other related duties as assigned.</p> <p>In addition to procurement responsibilities, the Procurement &amp; Construction Officer will provide technical support for construction and rehabilitation projects, including the review of engineering documents, support during the planning and procurement phases, monitoring construction activities, and coordinating with project stakeholders to ensure quality implementation and timely delivery of project activities.</p> <p><strong>Key Duties and Responsibilities</strong><strong>:</strong></p> <ul> <li><em>General Acquisition &amp; Procurement Responsibilities</em> <ul > <li>Solicit bids and quotes from vendors in adherence with policies &amp; approved requisitions and quarterly procurement plans.</li> <li>Monitor, track and expedite all project procurement activities and delivery status of goods/services.</li> <li>Gather current pricing information independently.</li> <li>Conduct price/cost/reasonability analyses.</li> <li>Help non-procurement staff understand the requirements for submitting accurate and thorough requisitions, cost estimates, statements of work, or to determine other technical specifications.</li> <li>Determine source selection methods for complex procurement to ensure compliance.</li> <li>Assist project staff in coordinating meetings, facilitating discussions, and developing briefings in support of the source selection process.</li> <li>Prepare cost evaluation data, and source selection documentation.</li> <li>Ensure procurements are approved by the required DAI authorities, and/or client approvals are received, before awards are made.</li> <li>Through market research efforts, identify and qualify potential suppliers (and products/services). Ensure that beneficial, ethical and open supplier relationships are created and maintained according to procurement policies.</li> <li>Maintain procurement file system in DAI’s procurement system (WRIKE)</li> <li>Work closely with various home office support staff.</li> <li>Provide technical assessments and recommendations for construction and rehabilitation projects during the planning phase to support project development and procurement activities.</li> <li>Review engineering designs, drawings, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, health and safety plans, quality assurance and quality control plans, surveys, and equipment requirements. Provide written comments and recommendations to improve technical quality and ensure project requirements are adequately reflected in procurement and contractual documents.</li> </ul> </li> <li><em>Construction Monitoring and Technical Support</em> <ul > <li>Conduct regular site visits to monitor the quality, progress, safety, environmental compliance, and climate risk mitigation measures for construction and rehabilitation activities.</li> <li>Maintain and update project implementation schedules for assigned construction activities and report on project progress, identifying potential risks, delays, and recommended corrective actions.</li> <li>Provide technical advice and practical engineering solutions to address implementation challenges and support the timely completion of construction activities.</li> <li>Prepare site visit reports and communicate findings and recommendations to the project team.</li> <li>Coordinate and communicate with government counterparts, consultants, contractors, suppliers, and other stakeholders on technical and construction-related matters.</li> </ul> </li> <li><em>Procurement Management Systems</em> <ul > <li>Enforce use of DAI’s operations &amp; procurement system, etc.</li> <li>Maintain electronic procurement records &amp; files in various DAI’s system platforms.</li> <li>Help DAI staff understand the use of procurement systems as necessary.</li> </ul> </li> <li><em>Audit </em> <ul > <li>Prepare complete backup documentation for procurement purchases &amp; submit to project’s Finance Team.</li> <li>Conduct daily reviews of procurement related backup documentation to ensure completeness, accuracy, and compliance.</li> <li>Perform regular spot audits of procurement files.</li> <li>Assist and collaborate in external or internal audits as necessary.</li> </ul> </li> <li><em>Compliance/Policies &amp; Procedures</em> <ul > <li>Ensure integrity, compliance, fairness, accuracy, and openness in procurement processes.</li> <li>Ensure adequate competition is achieved, as per DAI policies and procedures.</li> <li>Ensure DAI/US Government and FAR policies, and procedures are followed and enforced.</li> <li>Help other project staff become more familiar, and understand, the DAI policies and procedures related to procurement.</li> </ul> </li> <li>Other duties assigned by the Procurement Manager, DFO, and COP.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s degree in civil engineering, architectural engineering, or a related field.</li> <li>5+ years of responsible experience in procurement, construction procurement, or a related field, including at least 3 years of direct experience in construction, engineering, or site-based activities.</li> <li>Demonstrated experience in construction and rehabilitation procurement, including reviewing engineering designs, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, and other technical documents.</li> <li>Knowledge of US Government procurement policies and procedures required.</li> <li>Experience with Microsoft office suite.</li> <li>Demonstrated knowledge of internal controls and audit processes.</li> <li>Prior work experience in Jordan.</li> <li>Professional proficiency in English and Arabic is required.</li> </ul> <p><strong>Skills</strong>&nbsp;</p> <ul> <li>An extremely well organized and self-directed individual with sound technical skills, analytical ability, good judgment, strong operational focus.&nbsp; &nbsp;</li> <li>Strong problem-solving skills as well as exceptional customer relations (both internally &amp; externally).</li> <li>Strong commitment to ethics and completing compliant procurement procedures.</li> <li>Excellent written and oral communication skills.</li> <li>Strong understanding of budgets.</li> </ul> <p><strong>Reporting</strong></p> <p>The Procurement and Construction Officer will report to the Procurement Manager.</p> <p>&nbsp;</p>

<p>The Embassy of Switzerland in Jordan is seeking an <strong>Assistant Admin and Finance Officer (AFO)</strong> for the implementation of the <em>National Flood Mapping Programme (NFMP project)</em>, a Jordan - Swiss initiative for flood management. The project is currently based at the Swiss Cooperation Office (SCO) at the Embassy in Amman and is expected to be hosted within a governmental entity and relocate to a new office location soon.</p> <p><strong>&nbsp;&nbsp;&nbsp; Duties &amp; Responsibilities</strong></p> <p>The AFO supports the NFMP Project Manager in the implementation of the Swiss-funded direct action that aims at strengthening flood risk mapping and institutional capacity within Government of Jordan structures. The AFO collaborates closely with key Jordanian partner institutions, including the National Center for Security and Crisis Management (NCSCM) and the Ministry of Water and Irrigation (MWI), as well as the Swiss Cooperation Office team. The role covers project administration, financial follow ups, stakeholder coordination, and a smooth operational functioning of the project team. The role contributes to compliant financial processes, accurate documentation, and efficient coordination of day‑to‑day tasks. The list of tasks includes the following:</p> <p>&nbsp;</p> <ul > <li><strong><u>Financial follow up and administrative support (50%) </u></strong></li> </ul> <p>The AFO is responsible for the financial monitoring and administration of the NFMP, including supporting the follow up on deliverables across the programme’s actions. Key tasks include maintaining supporting documentation, following up on payments in coordination with the Project Manager and the Embassy finance team, tracking budgets and expenditures, preparing financial forecasts, flagging deviations, and contributing to budget revisions. The AFO also prepares periodic financial reports and supports audit processes.</p> <p>The role further includes consolidating and reviewing operational and financial reports submitted; assisting with internal and partner procurement processes in line with established guidelines (e.g., quotes, tender documentation); and supporting the organization of workshops, trainings, and steering committee meetings. Additional responsibilities include drafting official correspondence and administrative documents, preparing for field visits, and ensuring the timely handover of project documents and deliverables to relevant partners and government entities.</p> <p>&nbsp;</p> <ul > <li><strong><u>Programmatic and coordination support (30%) </u></strong></li> </ul> <p>The AFO supports the project manager in coordinating with stakeholders, liaising with all project partners, and ensuring effective communication and information flow. The role also includes supporting participation in internal and external coordination and technical meetings related to the project.</p> <p>&nbsp;</p> <ul > <li><strong><u>Internal and external communication (20%) </u></strong></li> </ul> <p>In close collaboration with the Project Manager and the Embassy’s Communications Officer, the AFO contributes to internal and external communication related to the NFMP and other relevant topics and initiatives.</p> <p><strong>Profile &amp; Requirements</strong></p> <ul> <li>Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or another relevant field</li> <li>2-5 years of experience in finance and administration, preferably in international development, NGOs, government projects</li> <li>Experience with donor‑funded projects is a strong asset</li> <li>Familiarity with Jordanian procurement rules, tendering, and financial reporting</li> <li>Strong understanding of accounting principles and financial procedures</li> <li>Excellent organization and documentation skills</li> <li>Good understanding of the Jordanian institutional landscape, particularly in the water or</li> <li>environment sector, is an asset</li> <li>Experience in stakeholder management in the Jordanian governmental sector is an asset.</li> <li>Strong attention to detail and accuracy</li> <li>Reliability, discretion, and a proactive work attitude</li> <li>Ability to prioritize and meet deadlines</li> <li>Strong communication and interpersonal skills</li> <li>Proficiency in MS Office (Word, Excel, PowerPoint), financial management systems and internet research</li> <li>Fluency in English and Arabic (written and spoken); knowledge of French or German is an asset</li> </ul> <p><strong>We offer</strong></p> <ul> <li>Diverse and meaningful work environment</li> <li>Further training opportunities</li> <li>Competitive salary and social benefits</li> </ul> <p><strong>Place of work</strong>: Embassy of Switzerland in Jordan for two months, then move to office location in Shumaysani</p> <p><strong>Beginning:</strong>&nbsp; August 2026 or upon agreement, local contract</p> <p><strong>Deadline:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; 10.07.2026</p> <p><u>Important note</u>: Any applications not received through the recruitment site will not be considered.</p>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program </span><span > </span></p> <p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p> <p >&nbsp;</p> <p ><span >The Position </span></p> <p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities</span></p> <p ><span >In coordination with the Director of Communications (DOC):</span></p> <p >&nbsp;</p> <p ><em >● Strategic: </em></p> <p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p> <p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p> <p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p> <p ><span >○ Conduct regular stakeholder/ audience analysis</span></p> <p >&nbsp;</p> <p ><em >● Content Development &amp; Dissemination: </em></p> <p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p> <p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p> <p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p> <p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p> <p >&nbsp;</p> <p ><em >● Social Media, Media Monitoring &amp; Media Reach:</em></p> <p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p> <p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p> <p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p> <p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p> <p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p> <p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p> <p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p> <p >&nbsp;</p> <p ><em >● Events:</em></p> <p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p> <p >&nbsp;</p> <p ><em >● Accounts Management and Review:</em></p> <p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p> <p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p> <p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p> <p >&nbsp;</p> <p ><em >● Reporting: </em></p> <p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p> <p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p> <p >&nbsp;</p> <p ><em >● Collaboration:</em></p> <p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p> <p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p> <p ><span >○ Support communications-related work as required</span></p> <p ><span >○ Provide communication-related administrative support </span></p> <p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p> <p >&nbsp;</p> <p ><em >● Other: </em></p> <p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p> <p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p> <p ><span >○ Update and manage contacts databases and media contacts lists </span></p> <p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p> <p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p> <p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p> <p >&nbsp;</p> <p ><em >SAFEGUARDING RESPONSIBILITIES </em></p> <p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p> <p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p> <p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p> <p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p> <p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p> <p ><span >● Native Arabic speaker</span></p> <p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p> <p ><span >● Solid editing and translating skills in English and Arabic</span></p> <p ><span >● Experience with management of online and social media communication</span></p> <p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p> <p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p> <p ><span >● Events coordination experience</span></p> <p ><span >● Research skills</span></p> <p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p> <p ><span >● Photo editing skills using Photoshop, Adobe </span></p> <p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p> <p ><span >● Video editing is a plus</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span><span > </span></p> <p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p> <p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p> <p >&nbsp;</p> <p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون والأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p><h4>Description</h4> <p><strong>Job purpose</strong><br> As a senior bidding officer, you will play a critical role in identifying business opportunities, conducting research, and compiling winning proposals that align with the company’s strategic objectives. You will be responsible for assessing risks, maintaining accurate records, and demonstrating strong bilingual communication skills. Your goal is to support company growth by securing contracts that align with the company’s vision and objectives.</p> <h4>Duties & responsibilities</h4> <p><strong>Market research and analysis</strong><br> Conduct targeted market research to identify potential business opportunities and assess their feasibility.<br> Monitor industry trends and developments to ensure proposals are relevant and competitive.</p> <p><strong>Proposal development</strong><br> Collaborate with cross-functional teams, including project managers, operations, and commercial staff, to gather essential information for developing comprehensive proposals.<br> Assist in the bid preparation process by organizing key points for management review and ensuring proposals are visually appealing and responsive to customer needs.<br> Ensure proposals effectively communicate the company’s value proposition, highlighting the benefits and competitive advantages of our services.</p> <p><strong>Risk assessment and management</strong><br> Evaluate and manage technical and commercial risks associated with each bid to maximize the likelihood of success.<br> Participate in feasibility studies and vendor selection processes, working closely with key stakeholders to develop competitive proposals.</p> <p><strong>Process improvement</strong><br> Actively seek opportunities to enhance the bid process by identifying and implementing innovative solutions that increase efficiency.</p> <p><strong>Relationship building</strong><br> Foster and maintain relationships with key stakeholders, including clients, suppliers, and partners, to support and enhance business opportunities.</p> <p><strong>Record keeping and tracking</strong><br> Maintain accurate records of all bid opportunities, submissions, and outcomes to ensure effective tracking and reporting.</p> <h4>Education, experience & qualifications</h4> <ul> <li>A bachelor’s degree in IT, business administration, business economics, or any other related field.</li> <li>3-5 years of experience in proposal development and project management.</li> <li>Proven skills in writing and editing proposal content within a complex business environment.</li> <li>Proven ability to demonstrate driven results and accountability of business needs.</li> <li>Excellent proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.</li> <li>Ability to deliver compliant, professionally produced proposals within customer agreed-upon requirements and timeframes.</li> <li>Excellent analytical skills.</li> <li>Excellent written and verbal communication skills. Excellent creative Arabic and English writing skills.</li> <li>Superb teamwork and interpersonal abilities.</li> <li>Solid organizational skills including attention to detail and multi-tasking skills.</li> </ul> <h4>Behavioral competencies</h4> <ul> <li>Initiative</li> <li>Problem solving</li> <li>Team oriented</li> <li>Adaptability</li> <li>Ability to work under pressure</li> </ul> <h4>Technical competencies</h4> <ul> <li>Project management</li> <li>Risk management</li> <li>Proposal management</li> </ul></p><p></p>

<p><strong>Job Title: &nbsp;</strong>WAM Liaison Officer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</p> <p><strong>Department: </strong>WAM/ Operations&nbsp;&nbsp;</p> <p><strong>Position Grade:</strong> D</p> <p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p ><strong>No. of subordinates: &nbsp;&nbsp;</strong>Direct:&nbsp; 0&nbsp;&nbsp; &nbsp;&nbsp;Indirect: 0</p> <p ><strong>Working time %: </strong>100%</p> <p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p> <p>&nbsp;</p> <p><strong>MAG’s Mission is to save lives and build safer futures.</strong>&nbsp;We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p> <p>&nbsp;</p> <p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p> <p>&nbsp;</p> <p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p> <p>&nbsp;</p> <p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p> <p>&nbsp;</p> <p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p> <p>&nbsp;</p> <p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p> <p>&nbsp;</p> <p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p><strong><u>Job Purpose</u></strong></p> <p>&nbsp;</p> <p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p> <p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p> <p>&nbsp;</p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><u>Principal Responsibilities </u></strong></p> <p>&nbsp;</p> <p><strong><u>Liaison, Coordination and Representation</u></strong></p> <p>&nbsp;</p> <ol> <li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li> <li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li> <li>Translate training delivery where needed.</li> <li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li> <li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li> <li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li> <li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li> <li>Understand all stakeholder organisational structures and operate within their boundaries.</li> <li>Ensure relevant and transparent communications on all program issues.</li> <li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li> </ol> <p>&nbsp;</p> <p><strong><u>Project Planning and Monitoring</u></strong></p> <p>&nbsp;</p> <ol> <li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department.&nbsp;</li> <li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li> <li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li> <li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li> <li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li> <li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li> <li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li> </ol> <p>&nbsp;</p> <p><strong><u>Information Management</u></strong></p> <p >&nbsp;</p> <ol> <li>Ensure collection of the required data.</li> <li>Provide data to the Information Management Unit in the appropriate formats.</li> <li>Undertake data entry, analysis, and reporting as required.</li> <li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li> <li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li> <li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li> <li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><u>Reporting</u></strong></p> <p>&nbsp;</p> <ol> <li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li> <li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li> <li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li> <li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li> <li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li> <li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li> </ol> <div> <p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b>: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal &amp; written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p><p></p></section>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <h4>Responsibilities:</h4> <p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p> <ul> <li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li> <li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li> <li>Assist guests with check-in, check-out, and general hotel inquiries.</li> <li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li> <li>Coordinate with other hotel departments to ensure seamless guest experiences.</li> <li>Conduct daily guest engagement activities and follow up on guest feedback.</li> <li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li> <li>Maintain accurate guest profiles and update relevant information in the hotel system.</li> <li>Promote hotel facilities, services, and special offers to guests.</li> <li>Monitor guest satisfaction levels and contribute to improving service quality.</li> <li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li> <li>Support the Front Office team during peak operational periods when required.</li> <li>Ensure compliance with hotel policies, procedures, and brand standards.</li> <li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li> <li>Meet the required daily quota for guest courtesy calls as established by management.</li> <li>Conduct show around of the hotel when requested.</li> <li>Maintain a complete knowledge of: <ul> <li>Hotel features/services, hours of operation.</li> <li>Hotel restaurant and menu price range.</li> <li>Hotel room types, numbers, names, amenities and location.</li> <li>All the Repeat Guest/Special Guest programs and packages.</li> <li>All room rates, special packages and promotions.</li> </ul> </li> <li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li> <li>Follow hotel’s telephone etiquette standards.</li> <li>Enroll new loyalty members and update certificate maintenance when applicable.</li> <li>Drive rate and RevPAR through up-selling room brand.</li> <li>Follow departmental policies and procedures.</li> <li>Follow all safety and sanitation policies.</li> <li>Other duties as assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong guest service and problem-solving abilities.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to work under pressure and handle multiple tasks effectively.</li> <li>Strong organizational and time management skills.</li> <li>Proficient in the English language (verbal and written).</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Knowledge of computerized Front Office systems required.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul> <h4>Additional information</h4> <h4>Physical requirements:</h4> <ul> <li>Ability to stand and walk for extended periods.</li> <li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li> </ul></p><p></p>