وظائف أخصائي توحد في الأردن

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p> <h4>The job in a nutshell</h4> <p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p> <h4>What will you do?</h4> <p><strong>Employee lifecycle</strong></p> <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> <p><strong>Payroll & HRIS management</strong></p> <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> <p><strong>Compliance & legal adherence</strong></p> <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> <p><strong>Policy development & process improvement</strong></p> <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> <p><strong>Employee engagement & support</strong></p> <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <p>1. Portfolio &amp; Governance Support</p> <p> </p> <ul> <li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li> <li>Ensure adherence to PMO governance frameworks, policies, and standards.</li> <li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Maintain and continuously enhance PMO processes, templates, and tools.</li> </ul> <p> </p> <p>2. Project Oversight &amp; Delivery Assurance</p> <p> </p> <ul> <li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li> <li>Conduct periodic project health checks and governance audits.</li> <li>Identify risks and issues proactively and escalate with mitigation recommendations.</li> </ul> <p> </p> <p>3. Reporting &amp; Executive Insights</p> <p> </p> <ul> <li>Develop and maintain portfolio dashboards and executive-level reports.</li> <li>Consolidate project updates into clear, actionable insights for leadership.</li> <li>Prepare reports and presentations for steering committees and executive meetings.</li> </ul> <p> </p> <p>4. Resource &amp; Capacity Management</p> <p> </p> <ul> <li>Support resource planning and allocation across projects and programs.</li> <li>Monitor resource utilization and highlight over- or under-allocation risks.</li> <li>Collaborate with functional managers to ensure optimal workforce capacity.</li> </ul> <p> </p> <p>5. Financial Tracking &amp; Benefits Realization</p> <p> </p> <ul> <li>Monitor project budgets, forecasts, and actual expenditures.</li> <li>Ensure financial governance, accuracy, and cost control discipline.</li> <li>Track and report benefits realization against approved business cases.</li> </ul> <p> </p> <p>6. Risk, Issue &amp; Dependency Management</p> <p> </p> <ul> <li>Maintain centralized portfolio-level risk and issue registers.</li> <li>Identify and manage inter-project dependencies.</li> <li>Ensure timely escalation and resolution of critical risks and issues.</li> </ul> <p> </p> <p>7. Tools, Systems &amp; Data Management</p> <p> </p> <ul> <li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li> <li>Ensure data accuracy, consistency, and integrity across systems.</li> <li>Promote adoption of PMO tools and best practices through training and support.</li> </ul> <p> </p> <p>8. Continuous Improvement &amp; PMO Maturity</p> <p> </p> <ul> <li>Identify opportunities to improve PMO efficiency and maturity.</li> <li>Benchmark against industry best practices and implement enhancements.</li> <li>Support audits, assessments, and maturity evaluations.</li> </ul> <p> </p> <p>9. Mentoring &amp; Capability Building</p> <p> </p> <ul> <li>Mentor and guide junior Project Managers and PMO team members.</li> <li>Support training initiatives and knowledge-sharing programs.</li> <li>Contribute to fostering a high-performance and collaborative PMO culture.</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <ul> <li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li> <li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li> <li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li> <li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li> </ul> <p> </p> <p> <strong>Skills:</strong> </p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent reporting and data visualization capabilities.</li> <li>Effective stakeholder management and communication skills.</li> <li>High attention to detail and organizational skills.</li> <li>Ability to work in a fast-paced, multi-project environment.</li> <li>Mentoring capabilities.</li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Location:</strong> Amman, Jordan</p><br> <p><strong>Job Type:</strong> Full-time</p><br> <p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp;</p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training &amp; Communication</p><br> <ul> <li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li> <li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li> <li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li> <li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li> </ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br> <p>- Assurance Activities</p><br> <p>- Auditing &amp; Monitoring</p><br> <ul> <li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li> <li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li> <li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li> <li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li> <li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li> </ul> <p>Third-Party Risk Management</p><br> <ul> <li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li> <li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li> <li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li> <li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li> <li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li> </ul> <p>Additional Responsibilities</p><br> <ul> <li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li> <li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li> <li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li> <li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li> </ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul> <li>Accountability and Reliability</li> <li>Commitment to Continuous Development</li> <li>Collaboration and Teamwork</li> <li>Integrity and Ability to Instill Trust</li> </ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul> <li>Strong analytical and problem-solving skills</li> <li>Documentation management and compliance tracking</li> <li>Ability to process and analyze data files</li> <li>Attention to detail and strong organizational skills</li> </ul> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br> <p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br> <p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br> <p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br> <p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br> <ul> <li>Experience with compliance-related systems and processes is an advantage.</li> <li>Regional experience (GCC and Levant) is a plus.</li> </ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Define and continuously optimize pricing strategies across Unifonic's product portfolio.&nbsp;</span></p><br></li></ul><ul><li><p><span>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.&nbsp;</span></p><br></li></ul><ul><li><p><span>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.&nbsp;</span></p><br></li></ul><ul><li><p><span>Drive pricing governance and establish pricing best practices across the organization.&nbsp;</span></p><br></li></ul><ul><li><p><span>Own the commercial deal desk for strategic enterprise opportunities.&nbsp;</span></p><br></li></ul><ul><li><p><span>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.&nbsp;</span></p><br></li></ul><ul><li><p><span>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.&nbsp;</span></p><br></li></ul><ul><li><p><span>Balance customer acquisition objectives with long-term profitability.&nbsp;</span></p><br></li></ul><ul><li><p><span>Identify pricing opportunities that accelerate revenue growth and improve margins.&nbsp;</span></p><br></li></ul><ul><li><p><span>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.&nbsp;</span></p><br></li></ul><ul><li><p><span>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.&nbsp;</span></p><br></li></ul><ul><li><p><span>Support annual pricing reviews and commercial planning.&nbsp;</span></p><br></li></ul><ul><li><p><span>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.&nbsp;</span></p><br></li></ul><ul><li><p><span>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.&nbsp;</span></p><br></li></ul><ul><li><p><span>Monitor market trends, customer expectations, and pricing innovations.&nbsp;</span></p><br></li></ul><ul><li><p><span>Work closely with Product teams to align pricing with product strategy and roadmap.&nbsp;</span></p><br></li></ul><ul><li><p><span>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.&nbsp;</span></p><br></li></ul><ul><li><p><span>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.&nbsp;</span></p><br></li></ul><ul><li><p><span>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.&nbsp;</span></p><br></li></ul><ul><li><p><span>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.&nbsp;</span></p><br></li></ul><ul><li><p><span>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.&nbsp;</span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.&nbsp;</span></p><br></li></ul><ul><li><p><span>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.&nbsp;</span></p><br></li></ul><ul><li><p><span>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.&nbsp;</span></p><br></li></ul><ul><li><p><span>Experience supporting enterprise sales organizations and complex commercial negotiations.&nbsp;</span></p><br></li></ul><ul><li><p><span>Excellent analytical and financial modeling skills.&nbsp;</span></p><br></li></ul><ul><li><p><span>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</span></p><br></li><li><p><span>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.&nbsp;</span></p><br></li></ul><p><strong><span><span>Craft &amp; Toolkit:</span></span></strong></p><br><ul><li><p><span>Pricing Strategy &amp; Optimization</span></p><br></li><li><p><span>Commercial Strategy &amp; Revenue Management</span></p><br></li><li><p><span>Pricing Models &amp; Packaging</span></p><br></li><li><p><span>Deal Desk &amp; Commercial Structuring</span></p><br></li><li><p><span>Financial Modeling &amp; Profitability Analysis</span></p><br></li><li><p><span>Pricing Analytics &amp; Market Intelligence</span></p><br></li><li><p><span>Business Intelligence &amp; Reporting (Excel, Power BI, Tableau)</span></p><br></li><li><p><span>Enterprise SaaS/CPaaS Pricing</span></p><br></li><li><p><span>Commercial Negotiation &amp; Sales Support</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>

<br>Org. Setting and Reporting<br>UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. UNRWA offers a unique opportunity to work at the intersection of public health, humanitarian action, and frontline service delivery. Through a network of more than 130 health centers and a workforce of over 3,000 health staff, UNRWA directly provides primary health care to Palestine refugees across Gaza, the West Bank, Jordan, Lebanon, and Syria. The position contributes to the use of epidemiology, operational research, and health information to strengthen one of the world's largest humanitarian primary health care programmes and improve the health of one of the world's most vulnerable populations. For public health professionals seeking practical, large-scale global health experience with a direct impact on people's lives, UNRWA offers an exceptionally meaningful and professionally rewarding opportunity. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Public Health Specialist/Epidemiologist reports to the Senior Health Management Information System Officer.<br>Responsibilities<br>Provides technical support to the Department of Health and the field offices for development and preparation of the respective health programmes, and is responsible for monitoring and assessment of the implementation of public health activities and the progress of the health programme. Provides technical expertise on operational research study design, data collection, analysis, data interpretation and dissemination of findings. Participates proactively in health emergency situations, outbreaks and other epidemiological investigations using appropriate methods to interpret and analyze health outcomes data. Provides technical support to other cross-cutting topics of the department including nutrition, adolescent health, health communication, and gender, and participates as a member of the Agency's thematic network of specialists on relevant health topics. Serves as the department focal point for results-based management (RBM), annual reporting and emergency management framework. Collaborates in the resource mobilization efforts by proactively seeking funding opportunities and contributing to grant proposal writing. Supports departmental management process including work planning, budgeting and human resources in coordination with the Director and Chiefs.<br>Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default<br>.- Applying Technical Expertise- Analyzing- Learning and Researching- Planning and Organizing- Relating and Networking<br>Education<br>Advanced university degree (Master's or equivalent) from an accredited educational institution in epidemiology, public health, health sciences or related discipline<br>Job Specific Qualifications<br><b>Work Experience</b><br>Advanced university degree (Master's or equivalent) from an accredited educational institution in epidemiology, public health, health sciences or related discipline is required. At least five years of combined national and international experience with a successful track record in epidemiology and research methods, project management and proven field experience in public health emergencies and refugee assistance. Familiarity with the region and work experience in a UN agency would be an asset is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience should be outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Excellent command of written and spoken English is required Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br>Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br>Required Languages<br>Language English Reading Writing Listening UN Level III Assessment UN Level III UN Level III Speaking UN Level III Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br><br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</p><p>Help us shape the future of communication by:</p><ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.</li><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.</li><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.</li><li>Drive pricing governance and establish pricing best practices across the organization.</li><li>Own the commercial deal desk for strategic enterprise opportunities.</li><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.</li><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.</li><li>Balance customer acquisition objectives with long-term profitability.</li><li>Identify pricing opportunities that accelerate revenue growth and improve margins.</li><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.</li><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.</li><li>Support annual pricing reviews and commercial planning.</li><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.</li><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.</li><li>Monitor market trends, customer expectations, and pricing innovations.</li><li>Work closely with Product teams to align pricing with product strategy and roadmap.</li><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.</li><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.</li><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.</li><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.</li><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.</li><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.</li><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.</li><li>Experience supporting enterprise sales organizations and complex commercial negotiations.</li><li>Excellent analytical and financial modeling skills.</li><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.</li></ul><p><strong>Craft &amp; Toolkit:</strong></p><ul><li>Pricing Strategy &amp; Optimization</li><li>Commercial Strategy &amp; Revenue Management</li><li>Pricing Models &amp; Packaging</li><li>Deal Desk &amp; Commercial Structuring</li><li>Financial Modeling &amp; Profitability Analysis</li><li>Pricing Analytics &amp; Market Intelligence</li><li>Business Intelligence &amp; Reporting (Excel, Power BI, Tableau)</li><li>Enterprise SaaS/CPaaS Pricing</li><li>Commercial Negotiation &amp; Sales Support</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long‑term value.</p><br><p>As a Procurement &amp; Contracts Specialist, you will manage end‑to‑end procurement activities—from sourcing and negotiating with vendors to reviewing contracts, assessing risks, and ensuring on‑time delivery of goods and services. You’ll support cross‑functional teams, maintain strong supplier partnerships, and contribute to reporting and KPI tracking that help optimize procurement performance and support organizational growth.</p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p>Partnering with&nbsp;Stakeholders from different departments, and&nbsp;achieving their procurement requirements.</p><br></li><li><p>Sourcing and engaging reliable suppliers and vendors.</p><br></li><li><p>Negotiating with suppliers and vendors to secure advantageous terms.</p><br></li><li><p>Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility.</p><br></li><li><p>Building and maintaining long-term relationships with vendors and suppliers.</p><br></li><li><p>Approving purchase orders and supporting the on-time-in-full delivery of goods and services.</p><br></li><li><p>Performing risk assessments on potential contracts and agreements.</p><br></li><li><p>Preparing Procurement reports and KPIs.</p><br></li><li><p>Ensuring all purchases adhere to company policies, local regulations, and tracking vendor Key Performance Indicators (KPIs) post-signature.<br></p><br></li></ul><br><ul><li><p>Hands-on 3+ years of&nbsp;experience in a procurement position in Technology, E-Commerce, Telecommunication, or&nbsp;Enterprise Software companies.</p><br></li><li><p>Ability to work independently in a fast-paced changing environment.</p><br></li><li><p>In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.</p><br></li><li><p>Knowledge of the Procure-to-Pay&nbsp;(P2P) process.</p><br></li><li><p>Experience in the Purchase Order process, and procurement systems.</p><br></li><li><p>Bachelor's degree in supply chain management, logistics or business administration or other related field.</p><br></li><li><p>Experience in collecting and analyzing data.</p><br></li><li><p>Multi-tasking and time-management skills, with the ability to prioritize tasks.</p><br></li><li><p>Excellent communication, negotiation, analytical, and problem-solving skills.</p><br></li><li><p>Excellent interpersonal and relationship-building skills.</p><br></li></ul><p><strong>Craft &amp; Toolkit:</strong></p><br><ul><li><p>Strategic Sourcing &amp; Vendor Management</p><br></li><li><p>Contracting &amp; Negotiation</p><br></li><li><p>Procure‑to‑Pay (P2P) Operations</p><br></li><li><p>Risk Assessment &amp; Compliance</p><br></li><li><p>Data Analysis &amp; Reporting</p><br></li><li><p>Cross‑Functional Collaboration</p><br></li><li><p>Supplier Performance Management</p><br></li><li><p>Project &amp; Stakeholder Management</p><br></li></ul><p><strong>Character Traits:</strong></p><br><ul><li><p>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</p><br></li><li><p>Ownership and accountability – take responsibility and follow projects through to completion.</p><br></li><li><p>Communication – explain ideas clearly and listen to others across teams.</p><br></li><li><p>Collaboration – work well with others and support team goals.</p><br></li><li><p>Adaptability and learning – adjust to change and keep learning new skills or tools.</p><br></li><li><p>Mentorship and knowledge sharing – help others grow and share what you know.</p><br></li><li><p>Resilience – stay calm under pressure and handle setbacks constructively.</p><br></li><li><p>Quality and attention to detail – do work carefully and strive for improvement.</p><br></li><li><p>Advocacy and innovation – encourage best practices, efficiency, and new ideas</p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long term value. As a Procurement &amp; Contracts Specialist, you will manage end to end procurement activities from sourcing and negotiating with vendors to reviewing contracts, assessing risks, and ensuring on time delivery of goods and services. You ll support cross functional teams, maintain strong supplier partnerships, and contribute to reporting and KPI tracking that help optimize procurement performance and support organizational growth. Help us shape the future of communication by:</p><p>Partnering with Stakeholders from different departments, and achieving their procurement requirements.</p><p>Sourcing and engaging reliable suppliers and vendors.</p><p>Negotiating with suppliers and vendors to secure advantageous terms.</p><p>Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility.</p><p>Building and maintaining long-term relationships with vendors and suppliers.</p><p>Approving purchase orders and supporting the on-time-in-full delivery of goods and services.</p><p>Performing risk assessments on potential contracts and agreements.</p><p>Preparing Procurement reports and KPIs.</p><p>Ensuring all purchases adhere to company policies, local regulations, and tracking vendor Key Performance Indicators (KPIs) post-signature.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hands-on 3+ years of experience in a procurement position in Technology, E-Commerce, Telecommunication, or Enterprise Software companies.</li><li>Ability to work independently in a fast-paced changing environment.</li><li>In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.</li><li>Knowledge of the Procure-to-Pay (P2P) process.</li><li>Experience in the Purchase Order process, and procurement systems.</li><li>Bachelor's degree in supply chain management, logistics or business administration or other related field.</li><li>Experience in collecting and analyzing data.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Excellent communication, negotiation, analytical, and problem-solving skills.</li><li>Excellent interpersonal and relationship-building skills.</li></ul><p><strong>Craft &amp; Toolkit:</strong></p><ul><li>Strategic Sourcing &amp; Vendor Management</li><li>Contracting &amp; Negotiation</li><li>Procure to Pay (P2P) Operations</li><li>Risk Assessment &amp; Compliance</li><li>Data Analysis &amp; Reporting</li><li>Cross Functional Collaboration</li><li>Supplier Performance Management</li><li>Project &amp; Stakeholder Management</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The post is an integral part of the complementary personnel section structure being the only support staff position. The incumbent of the post assists the HR Specialist in the administration of the complementary personnel profile and assist with the recruitment. The post is needed and must be regularized and as such we plan to establish a fixed term post. The incumbent reports to Head Area Complementary Personnel Services Section, HQ (Amman) and will be responsible for providing HR Services. Responsibilities Supports in data management, review, research and archiving of Complementary personnel files including Consultants, interns, volunteers and Gratis personnel. Supports in data management for the Junior Professional Officer (JPO) Programme; provides substantive data cleansing on a wide range of JPO files including creating and accurately completing data entry into the relevant Human Resource Management (HRM). Reviews data and transactions related to HR services on the Human Resources Information system (including HR Dashboards) including supporting system improvements and implementations; checks discrepancies and coordinates with other staff members as necessary for resolution; responsible for monitoring and reporting on HR statistics, monitors data entry and provides initial approval thereof. Develops, maintains, and updates the relevant databases or spreadsheets and contributes to its design, as and when required; prepares, consolidates and updates relevant statistical reports as requested; monitors various records, forms and tables for accuracy and brings to the attention of the supervisor any issues that may have negative impact. Assists in the day-to-day operations of recruitment services and activities, whether preparing Job Openings, screening of applicants, inviting for tests and interviews or participating in interviews as HR ex-officio; coordinates and follows up on all administrative arrangements including archiving, support in the applicable e-recruitment system and preparing statistical reports, among others. Researches, extracts relevant facts, background information and practices; analyses and presents information with recommendations which can influence the quality of development and performance of other HR actions; prepares summaries in respect of various types of personnel cases; and support ad hoc HR projects. Responds, and drafts responses, to a wide range of correspondences, queries and other communications as assigned by the supervisor, uses standard word processing packages to produce a wide variety of documents and reports. Coordinates with other Units within the Department or with other Departments, in relation to HR functions; prepares regular and ad-hoc reports, including basic translation from Arabic to English and vice versa, as and when required. Performs other duties as may be assigned by the supervisor. Competencies Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Learning and Researching. - Analyzing. - Planning and Organizing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A university degree in human resources management, psychology, public or business administration or in a related behavioural science field.</p><p>At least two years of relevant experience in the application of the knowledge acquired in human resources management in governmental, international or medium/large commercial organization, including where applicable, relevant experience in recruitment is required</p><p>Experience and knowledge of standard computer applications, HR systems, Dashboards and MS Excel is required</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below? Is required.</p><p>Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.</p><p>Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. Is required</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties &amp; Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research &amp; Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting &amp; Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling &amp; Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline &amp; Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations &amp; satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience &amp; Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM &amp; Sales Tools Bid/RFP Management ROI &amp; Business Case Development</span> </div>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p> <h4>The job in a nutshell</h4> <p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p> <h4>What will you do?</h4> <p><strong>Employee lifecycle</strong></p> <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> <p><strong>Payroll & HRIS management</strong></p> <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> <p><strong>Compliance & legal adherence</strong></p> <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> <p><strong>Policy development & process improvement</strong></p> <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> <p><strong>Employee engagement & support</strong></p> <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR MISSION</b> MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p><p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p><p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs. The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li><li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li><li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li><li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li><li>Experience in conducting multi-sectorial assessments is required</li><li>Strong interpersonal and intercultural skills required;</li><li>Fluency in oral and written English is compulsory;</li><li>Arabic skills are a strong asset;</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>This position is priority reserved for internal staff until midnight on Tuesday 18 August 2026.<br> Mission: 12 months Place: Amman - Jordan Starting: September 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: HI’s Regional Programme (Mashriq) coordinates missions in 4 different countries (Egypt, Jordan, Lebanon, and Syria).<br> The programme is covering the full mandate of HI – emergency, mine action and development with a strong focus on continuum and resilience.<br> The program has a total volume expected for 2026 of 12M Euros with 300 staff.<br> The main sectors of intervention are integrated rehabilitation and MHPSS, inclusive education, Economic inclusion including basic needs and economic recovery), Humanitarian mines actions and Inclusive Humanitarian Actions/Inclusive governance.<br> Education is one of the core sector of intervention in most of the countries within the region.<br> HI currently implements inclusive education projects in Jordan, Lebanon and Syria, while seeking to develop interventions in Egypt.<br> In Syria, HI is supporting Education in Emergencies (EiE) partners (international INGOs and local NGOs) to make their EiE intervention inclusive of children with disabilities, through a mix approach of technical capacity building to partners and direct operational support to children with disabilities and their caregivers.<br> YOUR MISSION: Based on the evolution of the context in the region, the Regional Rehabilitation Specialist will have to support the development of the Operational strategy and the revision of the sectorial strategy developed in the previous years to be adapted to the evolution of the context, especially in Lebanon.<br> Under the line management of the Technical Head of Program (THoP), you contribute to the implementation of the mandate of HI and the operational strategy of HI MASHRIQ program in your field of expertise, while respecting the HI DGA policy.<br> You ensure optimal quality and impact of the projects implemented in the countries, through a delegation system with appropriate control mechanisms.<br> You share with all HI managers the responsibility of a sound management and successful functioning of the global organization.<br> The post holder leverages expertise in Rehabilitation to offer strategic and/or operational support to the countries in MASHRIQ (Lebanon, Palestine, Jordan, Egypt, and Syria), according to needs jointly defined with the THoP and the Global Specialist.<br> Mission 1: Expertise 1.<br>1 Contributes to the regional strategies and countries mission strategies when relevant in line with the global strategies 1.<br>2 Ensure technical support to projects in line with the global technical frameworks and standards on Rehabilitation 1.<br>3 Support the design and contextualization of technical tools, training, materials and other relevant documents, and disseminate them among the mission/humanitarian regional community (as needed) upon prior validation by the relevant HQ Technical Specialists.<br> 1.4 Ensure technical learning from projects 1.<br>5 Ensure the control &amp; monitoring of the technical quality and the relevance of HI’s activities in the Programmers under Rehabilitation activities 1.<br>6 Ensure compliance of the technical proposition with nexus stakes 1.<br>7 Contributes to the development of research and innovation projects at country and region level, when relevant, in the MHPSS expertise.<br> 1.8 Contribute to the Technical Divisions professional channel animation Mission 2: Influence Contribute to the local external prestige and influence of HI’s expertise in the field of expertise and foster technical partnerships between HI and other actors.<br> Mission 3: Business Development Ensure the development of major opportunities or new projects in the region in Rehabilitation sector.<br> Be up-to date on the last international practices and directions and opportunities under his sectorial scope.<br> Use this knowledge to guide the mission towards new and more relevant and efficient technical programming.<br> Ensure relevance of technical practices at project design stage and on strategy development.<br> Mission 4: Emergency preparedness and response Contribute to the support or implementation of emergency preparedness actions in the region and, during an emergency, adapts his/her working modality to contribute to an effective HI humanitarian response.<br> CHARACTERISTICS OF THE POSITION: The position will require the postholder to travel between the countries of the region and be able to move easily.<br> At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12 months International contract starting from September 1st 2026 ; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2813 € gross/month upon experience; Perdiem: 640€ net/month - paid in the field Paid leaves: 25 days per year; R&amp;R: according to the level of the mission : 1 day per month Position open to families: a child allowance of 100€ per month, per child (from the second child) paid in the field; Contribution to school registration fees for children over 3 years; Family-wide health coverage; Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; Housing: individual taken in charge by HI; If you are resident in the country: local package.<br> This position is priority reserved for internal staff until midnight on Tuesday 18 August 2026.<br> You hold an advanced degree in Physiotherapy, Occupational Therapy, Physical Medicine and Rehabilitation, You have a minimum of 5 years’ experience between international development and emergency and post crisis environments, in technical position, · You have proven experience in complex environments as well as in collaboration with national rehabilitation actors at all levels (from services to central and international levels), You have strong strategic analytical skills; capacity to establish clear frameworks, rules and limits, You have strong experience in capacity building techniques with adults, using different pedagogical models.<br> You like working as part of a team/network, cooperating.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><br></li></ul> <p> </p> <p> <strong>JOB CONTEXT:</strong> </p> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA. </p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <p> </p> YOUR MISSION <p>MHPSS is a core component of HI s intervention in Palestine. MHPSS is systematically integrated into HI s health activities, including rehabilitation and P&amp;O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme. </p> <p>As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation. </p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p> </p> <p>Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs.</p> <p> </p> <p>The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>YOUR PROFILE:</strong> </p> <ul> <li>At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.</li> <li>You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required</li> <li>Strong interpersonal and intercultural skills required;</li> <li>Fluency in oral and written English is compulsory;</li> <li>Arabic skills are a strong asset;</li> </ul> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p> </p> <p>International contract:</p> <p><br></p><ul><ul> </ul> </ul><p></p></section>