وظائف اختبار البرمجيات - العقبة الأردن

<p>POSITION SUMMARY Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p><b>REQUIRED QUALIFICATIONS</b></p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Fitness Equipment</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Fitness Equipment</p> <p>Any certification or training required by local and state agencies.</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATIONS</h2><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li></ul><h2>REQUIRED QUALIFICATIONS</h2><ul><li>License or Certification: CPR Certification</li><li>First Aid Certification</li><li>Fitness Equipment</li><li>Any certification or training required by local and state agencies.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED CERTIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Company Description <br> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p> <br> <div>Job Description</div> <br> <p> </p> <p> <strong>Planning &amp; Organizing:</strong> </p> <ol> <li>Review and update Logbook</li> <li>Check equipment</li> <li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times</li> <li>Oversee the day to day operations</li> <li>Report regularly on happening to Supervisors / Night Manager (if on shift).</li> <li>Monitor Employees performance/ Coaching</li> <li>Fire Procedure</li> <li>First Aid Procedures</li> <li>Handle guest complaints and report to manager</li> <li>Implement and coordinate the Front Office OSM</li> <li>Perform as per OSM Standards and in line with the Company s Values and Core Behaviour.</li> <li>Be fully aware of the Talk of the Walk for the day</li> <li>Proper grooming at all times</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>of all Is aware of the daily activities and has product knowledge the hotel facilities</li> <li>Ensure panic report is printed during the shift at least twice.</li> </ol> <p> <strong>Operations:</strong> </p> <ol> <li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.</li> <li>Register and process check in for all arrivals.</li> <li>Update and check guest information into the computer after a complete check in.</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure.</li> <li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li> <li>Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li> <li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.</li> <li>Handle issuance of guest room key cards and ensure effective control for guest security.</li> <li>Check and convey message to guests.</li> <li>Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.</li> <li>To check the paymaster and assist Supervisors to have No paymasters pending.</li> <li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day.</li> <li>Check Hotel situation, occupancy, functions, groups, MIPs/VIPs &amp; RIPs.</li> <li>File daily reception report and documents systematically.</li> <li>Print panic report (at least twice a shift).</li> <li>Attend briefings; take notes and action with appreciated follow up.</li> <li>Focus on the guests, maintain eye contact and ensure all guest at the desk are acknowledged.</li> <li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations.</li> <li>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li> <li>He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li> <li>Perfect grooming all the time.</li> <li>Drive Upselling.</li> <li>Carry out any other reasonable task (which may not be stated here) as requested.</li> </ol> <p> </p> <p> <strong>Core Behaviours</strong> </p> <p> </p> <p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At M venpick Hotels &amp; Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p> <p> </p> <p> <strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p> <p> </p> <p> <strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p> <p> </p> <p> <strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p> <p> </p> <p> <strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p> <p> </p> <p>M venpick Hotels &amp; Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as &amp; when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p> <p> </p> <p>I commit to the above requirements of my position and will strive to demonstrate our Values and Core Behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p> <p> </p> <p> </p> <br> <div>Additional Information</div> <br> <p>Our commitment to Diversity &amp; Inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p> <p> </p> <p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVIITES</p><p>Supporting management of Property Operations</p><ul><li>Supervises distribution of repair work orders.</li><li>Ensures property policies are administered fairly and consistently.</li><li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li><li>Establishes and maintains open, collaborative relationships with employees.</li><li>Monitors timeliness and quality of completion of repair work orders.</li><li>Supervises Engineering and related areas in absence of the Director of Engineering.</li><li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li><li>Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li><li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li><li>Selects and order or purchase new equipment, supplies, and furnishings.</li><li>Supervises the day to day operations of Engineering and related departments.</li></ul><p>Maintaining Property Standards</p><ul><li>Inspect and evaluate the physical condition of facilities in order to determine the type of work required.</li><li>Maintains accurate logs and records as required.</li><li>Operates generators and fire pumps as necessary.</li><li>Provides emergency response services 24/7.</li><li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Empowers employees to provide excellent customer service.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li>Sets a positive example for guest relations.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Helps train employees in safety procedures.</li><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li><li>Participates in the employee performance appraisal process, providing feedback as needed.</li><li>Uses all available on the job training tools for employees.</li><li>Solicits employee feedback.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Key Responsibilities</span></p><p>Guest Experience</p><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food &amp; Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety &amp; Security</p><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork &amp; Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming &amp; Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity &amp; Confidentiality</li></ul><p>Physical Requirements</p><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback &amp; Online Reviews</li><li>Upselling &amp; Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p></p></section>