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<p>About the Role Our Social Media Executive is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations &amp; Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><p>What you will do: Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity. Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling. Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs. Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams. Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach. Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives. Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure. Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning. Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions. Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement. Support the management and growth of the hotel's LinkedIn presence by collaborating with the People &amp; Culture team and contributing to employer branding and recruitment-related content initiatives. Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy. Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</p><p>Schedule &amp; hours: Full-time job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><p><strong>Desired Candidate Profile</strong></p><p>What you bring: A degree in Marketing, Communications, Digital Media, or a related field. Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry. Strong understanding of major social media platforms, content trends, and digital marketing best practices. Excellent copywriting and communication skills with strong attention to detail. Experience using social media scheduling, analytics, and reporting tools. Creative mindset with the ability to generate fresh ideas while maintaining brand consistency. Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment. Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&amp;#xa;&amp;#xa;</p><p>Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.</p><br><p>As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.</p><br><p>We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.</p><br><p>If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.</p><br><p>Let’s build what’s next, together.</p><br>&amp;#xa;&amp;#xa;<p>Job Description</p><br><p><b>Responsibilities</b></p><br><ul><li>Own the monthly social media calendar end-to-end: content planning, copywriting, design briefing, stakeholder alignment, scheduling, and reporting.</li><li>Plan, produce, and execute brand awareness campaigns on social media - from concept to post-campaign analysis.</li><li>Manage and optimize paid advertising campaigns on LinkedIn and other relevant platforms: budgeting, targeting, tracking, and performance reporting.</li><li>Handle community management for regional inquiries, ensuring timely and on-brand responses.</li><li>Track and report on social media performance against industry benchmarks; translate findings into actionable recommendations.</li><li>Support employee advocacy by creating shareable, engaging content for internal champions.</li><li>Stay current on platform changes, content formats, and social media trends; bring relevant insights to the wider team.</li><li>Collaborate with growth marketing to ensure content supports pipeline contribution and aligns with demand generation goals.</li><li>Produce high-quality B2B content for the MENA region in both English and Arabic: blogs, ebooks, customer stories, case studies, brochures, event materials, and landing page copy.</li><li>Translate and localize global content into Arabic, adapting messaging for regional relevance.</li><li>Manage content publishing and on-page SEO for the Arabic website.</li><li>Identify content gaps and prioritize what gets translated, localized, or created from scratch.</li><li>Conduct regular competitive analysis to inform content and positioning decisions.</li></ul><p><b>Requirements</b></p><br><ul><li>3-5 years of experience in social media and content marketing within B2B technology, SaaS, or a comparable industry.</li><li>Demonstrated ability to independently own and execute social media strategy: from calendar planning through to reporting , without relying on heavy direction.</li><li>Proven track record running paid campaigns on LinkedIn: campaign setup, audience targeting, budget management, A/B testing, and performance optimization.</li><li>Strong content writing skills across formats: equally comfortable writing a 1,500-word customer story and a 50-character LinkedIn hook.</li><li>Experience managing SEO and content publishing on CMS platforms (WordPress or similar); working knowledge of HTML and web traffic metrics.</li><li>Analytical mindset: comfortable using tools like Google Analytics, LinkedIn Campaign Manager, and social listening platforms to draw conclusions and recommend changes.</li><li>Native-level Arabic and full professional proficiency in English; experience producing original Arabic-language content (not just translation).</li><li>Ability to manage multiple workstreams and stakeholder dependencies simultaneously, with a track record of meeting deadlines independently.</li></ul>&amp;#xa;&amp;#xa;<b>Why you'll love it here</b> <b>• Financial rewards &amp; recognition</b> - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. <b>• Flexible work arrangements</b> - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. <b>• ESOP (Employee Stock Ownership Plan)</b> - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. <b>• Work-life balance and Well-being</b>  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. <b>• Career mobility</b> - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  <b>• Professional development</b> - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. <b>• International mobility</b> - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  <i>While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.</i> &amp;#xa;&amp;#xa;<p><b>Diversity drives connection </b></p><br><p><b>Infobip is built on diverse backgrounds, perspectives, and talents. </b>We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. </p><br><p>No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. </p><br><p><b>All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. </b> </p><br><p>Read more about our <span><u>hiring process</u></span>.</p><br>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa; </div>

<p>Lead performance management, monitoring, evaluations, assessments, and research activities under the Jordan MELA SOW. Support the design and refinement of performance monitoring systems, indicator tracking, and data review processes. Develop and maintain evaluation and assessment scopes of work, methodologies, and work plans. Lead the design and implementation of evaluations, assessments, political economy and market studies, situational analyses, rapid appraisals, and other research assignments, overseeing data collection, analysis, synthesis, and reporting. Develop and maintain indicator reference documentation, reporting schedules, and analytics products that support decision-making. Analyze performance data alongside contextual information to identify trends, risks, gaps, and opportunities for adaptive management. Conduct or oversee data quality assessments and follow up on findings and corrective actions. Contribute to the development of work plans, MEL plans, and other technical deliverables as needed. Prepare dashboards, performance summaries, evaluation reports, assessment reports, and other technical deliverables. Translate findings into clear, actionable recommendations for decision-makers and implementers. Support learning and utilization activities, including portfolio reviews, validation meetings, and dissemination workshops. Work with technical staff to ensure results are communicated clearly to technical and non-technical audiences. Contribute to work planning, technical review, and quality assurance across assigned tasks. Maintain strong documentation, version control, and tracking systems for all assigned activities. Work closely with the Regional Director and other technical staff to ensure strong coordination across workstreams.</p><p>This is a full-time position. The expected working day is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion.</p><p>The perks of working at Tetra Tech include:</p><ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul><p>Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans. We invite applications from all interested parties. Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities: LinkedIn: @TetraTechCareers X (Twitter): @TetraTechJobs</p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree in international development, economics, public policy, social sciences, statistics, evaluation, or a related field required; doctoral degree preferred. Minimum of 7 years of experience designing and implementing evaluations, assessments, research studies, or applied social science research required. Demonstrated experience with qualitative, quantitative, and mixed-methods approaches. Strong experience developing evaluation scopes of work, research designs, and actionable reports for donor or government clients. Knowledge of evaluation standards, human subjects protection, and ethical research practices. Experience working in Jordan and/or the MENA region strongly preferred. Familiarity with U.S. Government foreign assistance programming and evaluation requirements strongly preferred. Strong analytical, writing, and presentation skills, with the ability to communicate findings to technical and non-technical audiences. Ability to manage multiple assignments and deadlines in dynamic, sometimes sensitive environments. Excellent written and oral communication skills in English and Arabic required.</p>

<p>Do you love creating scroll-stopping content and know your way around a video editing timeline as well as a design file? We're looking for a Content Creator to join a fast-growing digital marketing agency, producing content across video, design, and social for a portfolio of brand and ecommerce clients. The agency's brand and ecommerce clients need a steady stream of high-quality, platform-native content to fuel their organic and paid channels. This role exists to plan, shoot, edit, and design that content end-to-end, so clients always have fresh, on-brand material ready to publish.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5+ years creating content professionally, ideally within an agency, ecommerce brand, or creator/media environment</li><li>A portfolio or reel showing both video editing and design work, across formats like Reels, TikTok, YouTube Shorts, and static social content</li><li>Working knowledge of editing tools such as Premiere Pro, CapCut, or DaVinci Resolve, plus design tools like Photoshop, Canva, or Figma</li><li>Experience creating content for ecommerce or brand marketing (product content, UGC-style videos, ad creative, social content)</li></ul>

<p>Position Summary The Global Institute is seeking an AI Specialist to advance Teach For All's AI Literacy &amp; Creator Collective (AI LCC), a flagship program connecting teachers, alumni, and staff across 63 Teach For All Network Partners who are shaping how AI transforms education. This combined role spans both program management and community building: you'll manage delivery of the AI LCC's core programming (including our weekly AI AAA Series featuring thought leaders like Reid Hoffman), develop partnerships with frontier AI companies like Anthropic and Google, and build and grow the AI LCC's WhatsApp community while expanding into other platforms. You will create pathways for educators to progress from literacy to creator to builder, facilitate peer-to-peer learning, and support distributed leadership so self-organizing collectives can emerge and thrive, all working across diverse cultures, regions, languages, and time zones. This role is for a self-starter who is deeply engaged with the rapidly evolving AI ecosystem, uses foundation models daily, and understands that transformation happens through community and collective leadership rather than top-down mandates, shifting educators from dependency to agency. About the Team This role reports to the Director of the Global Institute and works in close collaboration with the broader Global Institute team including the Chief Learning Officers and their respective circles, and the Outreach and Engagement team to build out a shared AI learning agenda. The role also works closely with Teach For All's central team, particularly on technology and communications. Key Responsibilities Program management: driving delivery of the AI AAA Series and other AI LCC programming, and developing partnerships with frontier AI companies. Community facilitation and growth: building and scaling the AI LCC community across WhatsApp and other platforms, designing learning circles, and identifying power-users. AI integration and innovation: piloting AI-driven tools to summarize, translate, and resource the community at scale. Ethical AI dialogue: facilitating safe-space conversations on data privacy, bias, and responsible adoption. Operations, analytics, and content: tracking community and program health metrics, and producing mobile-first multimedia content. Project Breakdown &amp; Capacity Allocation Program Management &amp; Partnerships (45%) Manage delivery of AI LCC programming, including the weekly AI AAA Series featuring thought leaders. Develop and steward partnerships with frontier AI companies (e.g., Anthropic, Google) to support the community's growth. Build pathways for educators to progress from literacy to creator to builder. Community Facilitation &amp; Growth (35%) Design and moderate structured learning circles where educators share AI prompts, lesson plans, and case studies across languages and contexts. Identify emerging leaders within WhatsApp/Telegram groups and equip them to lead sub-chapters or specialized interest groups. Guide community expansion from WhatsApp into platforms like Discord or a custom Teach For All platform, laying the foundation for a future Teach For All community platform. AI Integration &amp; Innovation (15%) Manage delivery of AI LCC programming, including the weekly AI AAA Series featuring thought leaders. Develop and steward partnerships with frontier AI companies (e.g., Anthropic, Google) to support the community's growth. Build pathways for educators to progress from literacy to creator to builder. Operations, Analytics &amp; Content (15%) Develop and track community and program health metrics capturing engagement depth, learning outcomes, and impact. Collect and amplify "bright spot" stories from educators for Teach For All's global communications. Maintain a content calendar across platforms, producing original multimedia content optimized for mobile. Qualifications Experience managing program delivery and/or building, scaling, and managing high-engagement digital communities, particularly on social-first platforms such as WhatsApp, Telegram, or Discord Demonstrated experience with distributed or facilitative leadership models, empowering members to take ownership rather than relying on top-down moderation Experience developing partnerships, ideally with technology or AI companies Deep, hands-on experience with foundation models (e.g., Gemini, Claude, ChatGPT, Midjourney) and practical prompt engineering skills in educational or professional contexts Experience creating multimedia content (video, graphics, guides) and familiarity with tools such as Canva, Adobe Creative Suite, or equivalent Comfort using data and community analytics to track engagement, sentiment, and learning outcomes Experience working across global, cross-cultural, and multi-time-zone contexts Strong alignment with Teach For All's mission and a commitment to educational equity Spanish fluency or working proficiency is a plus What Teach For All Offers: Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization s progress Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond Comprehensive benefits package designed for your well-being and work-life needs Generous time off and flexible work arrangements And much more! Application Instructions If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all! Applications are reviewed on a rolling basis. Therefore, candidates are encouraged to apply at their earliest convenience. Work authorization This position does not offer employment visa sponsorship, immigration assistance, or support for work permits or residency applications. To be considered, candidates must already possess valid work and residency authorization to work in the country of hire at the time of application.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience managing program delivery and/or building, scaling, and managing high-engagement digital communities, particularly on social-first platforms such as WhatsApp, Telegram, or Discord</li><li>Demonstrated experience with distributed or facilitative leadership models, empowering members to take ownership rather than relying on top-down moderation</li><li>Experience developing partnerships, ideally with technology or AI companies</li><li>Deep, hands-on experience with foundation models (e.g., Gemini, Claude, ChatGPT, Midjourney) and practical prompt engineering skills in educational or professional contexts</li><li>Experience creating multimedia content (video, graphics, guides) and familiarity with tools such as Canva, Adobe Creative Suite, or equivalent</li><li>Comfort using data and community analytics to track engagement, sentiment, and learning outcomes</li><li>Experience working across global, cross-cultural, and multi-time-zone contexts</li><li>Strong alignment with Teach For All's mission and a commitment to educational equity</li><li>Spanish fluency or working proficiency is a plus</li></ul>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Our Social Media Executive is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations & Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p> <h4>What you will do:</h4> <li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li> <li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li> <li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li> <li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li> <li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li> <li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li> <li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li> <li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li> <li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li> <li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li> <li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People & Culture team and contributing to employer branding and recruitment-related content initiatives.</li> <li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li> <li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li> <h4>What you bring:</h4> <li>A degree in Marketing, Communications, Digital Media, or a related field.</li> <li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li> <li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li> <li>Excellent copywriting and communication skills with strong attention to detail.</li> <li>Experience using social media scheduling, analytics, and reporting tools.</li> <li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li> <li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li> <li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li> <h4>What we offer:</h4> <li>Competitive salary and benefits package.</li> <li>Opportunities for professional development and career growth.</li> <li>A supportive and collaborative work environment.</li> <li>Training programs designed to enhance your leadership and hospitality expertise.</li> <li>Employee wellness and recognition programs.</li> <li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li> <h4>Schedule & hours:</h4> <p>Full-time job.</p> <p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Do you want to make a difference in people's lives? </span></p><br><p><span>We are looking for a </span><strong>Marketing Strategist Manager</strong><span> to join our growing team! </span></p><br><p><span>Who we are:</span></p><br><p><span>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </span></p><br><p><strong>Job Objectives:</strong></p><br><p><span>The Marketing Strategist Manager helps lead the company's marketing function by developing strategies that align with company goals, revenue targets, and growth priorities. This role identifies market opportunities through customer, competitor, industry, and performance analysis, and ensures strategic alignment across all Marketing units. The Marketing Strategist Manager serves as the primary strategic advisor on marketing direction and is responsible for improving campaign effectiveness, lead quality, conversion rates, and marketing return on investment. The role ensures that a data-driven, growth-oriented mindset is embedded across all marketing operations.</span></p><br><p><strong>Responsibilities and duties: </strong></p><br><ul> <li><span>Create and implement marketing and communication strategies to support business objectives. </span></li> <li><span>Conduct and analyze market research and company insights to forecast trends and customer needs. </span></li> <li><span>Provide strategic recommendations to the marketing and communications team. </span></li> <li><span>Oversee project plans, including timelines and budgets, ensuring projects are delivered on schedule. </span></li> <li><span>Collaborate with cross-functional teams to optimize campaigns and content. </span></li> <li><span>Monitor key performance indicators (KPIs) for marketing efforts and adjust strategies accordingly. </span></li> <li><span>Maintain alignment of marketing strategies with company branding and messaging. </span></li> <li><span>Develop and lead the brand initiation and go-to-market strategy for newly added entities, ensuring clear positioning, launch readiness, and alignment with the Head of Marketing’s direction. </span></li> </ul><p><strong>Qualifications: </strong></p><br><ul> <li><span>Bachelor’s degree in marketing, Communications, Business, or a related field. </span></li> <li><span>Advanced degrees or certifications in marketing or strategic management are not necessarily required but are considered a plus. </span></li> </ul><p><strong>Years of Experience: </strong></p><br><p><span>5 – 7 years of relevant experience in marketing strategy, market research, or communications roles. </span></p><br><p><span>Experience in leadership or project management within the marketing. </span></p><br><p><strong>Competencies / Behavioral Requirements: </strong></p><br><ul> <li><span>Fluency in English is a must. </span></li> <li><span>Strong analytical thinking and problem-solving skills. </span></li> <li><span>Creative mindset with data-driven decision-making ability. </span></li> <li><span>Excellent leadership and team collaboration skills. </span></li> <li><span>Strong attention to detail and ability to manage multiple projects simultaneously. </span></li> <li><span>Effective communication skills </span></li> <li><span>Adaptability and resilience in a fast-paced environment. </span></li> </ul><p><strong>Technical Requirements </strong></p><br><ul> <li><span>Proficiency in market research tools and customer relationship management (CRM) software. </span></li> <li><span>Familiarity with content management systems and digital marketing platforms. </span></li> <li><span>Proficient in excel and PowerPoint </span></li> <li><span>Ability to analyze data using analytical and reporting tools. </span></li> <li><span>Knowledge of marketing technology and analytics platforms. </span></li> </ul><p><span>What we offer: </span></p><br><p><span>Comprehensive health insurance </span></p><br><p><span>Competitive compensation package </span></p><br><p><span>Prime central location </span></p><br><p><span>Discounts on food, beverages, and wellness services </span></p><br><p><span>Continuous learning and development opportunities </span></p><br><p><span>A dynamic, inclusive, and supportive work environment </span></p><br><p><span>A workplace led by Gen Z and Millennials </span></p><br><p><span>Employment type: </span></p><br><ul> <li><span>Full-time </span></li> <li><span>On-site </span></li> </ul><p><span>Working days: </span></p><br><p><span>Monday to Friday</span></p><br><p><span>6th day: Based on need, managed fairly based on priorities and urgency </span></p><br><p><span>Ready to make your mark? </span></p><br><p><span>Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at wuduh.zenats.com </span></p><br><p><span>Stay connected </span></p><br><p><span>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. </span></p><br><p><span>You can find us on: </span></p><br><p><span>LinkedIn </span></p><br><p><span>Instagram </span></p><br><p><span>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</span></p><br> <br> </div>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.</p> <p>Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.</p> <p>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p> <h4>The job in a nutshell</h4> <p>At Servme, product is at the core of everything we do. This role is not just about handling tickets — it’s about deeply understanding our users, solving real problems, and delivering exceptional support experiences.</p> <p>We’re looking for a talented Operations Support Specialist to join our growing team and ensure our clients operate smoothly every day.</p> <h4>What will you do?</h4> <p>We are seeking an Operations Support Specialist responsible for managing incoming support requests and operational queries from clients in a fast-paced, shift-based environment.</p> <p>This role requires strong communication skills, a high level of ownership, and the ability to work closely with clients in real-time, ensuring timely resolution of issues and a seamless customer experience.</p> <p>Success in this role depends on your ability to prioritize effectively, maintain continuity across shifts, and deliver consistent, high-quality support.</p> <p>This is a shift-based role, including afternoon/evening hours and weekend coverage, with clear ownership of support during assigned shifts.</p> <h4>Responsibilities:</h4> <ul> <li>Actively monitor, manage, and respond to incoming customer support requests in real-time (ticketing systems, email, internal tools)</li> <li>Provide non-technical product assistance, guidance, and operational support to clients</li> <li>Handle requests related to product usage, configurations, workflows, and general support</li> <li>Identify and classify requests as bugs, feature requests, or support inquiries</li> <li>Raise clear, well-structured tickets with Product/Engineering teams, including context, steps, and priority</li> <li>Coordinate internally with Product, Operations, and Customer Success teams to resolve issues</li> <li>Track, prioritize, and follow up on support tickets to ensure timely resolution</li> <li>Maintain accurate records of requests, actions taken, and resolution status</li> <li>Own support coverage during assigned shifts, ensuring SLAs and response times are met</li> <li>Perform structured handovers between shifts to ensure continuity and no loss of context</li> <li>Identify recurring issues and share insights with Product and Operations teams</li> <li>Support clients during manual or interim processes while automation is being implemented</li> <li>Ensure a high-quality, professional, and empathetic customer experience at all times</li> <li>Adhere to internal SLAs and operational support guidelines</li> </ul> <h4>Requirements</h4> <h4>What are we looking for?</h4> <ul> <li>3-5 years of experience in operations support, customer support, or service roles</li> <li>Strong communication skills (written and verbal)</li> <li>Ability to handle multiple requests simultaneously in a fast-paced environment</li> <li>Strong attention to detail and organizational skills</li> <li>Ability to analyze issues and distinguish between bugs, feature requests, and usage-related queries</li> <li>Customer-first mindset with a strong problem-solving approach</li> <li>Comfortable working with support tools, ticketing systems, and internal dashboards</li> <li>Strong product mindset with the ability to understand user behavior and workflows</li> <li>Experience in SaaS, hospitality, or technology-driven environments is a strong advantage</li> <li>Fluency in English and Arabic is required (French is a plus)</li> <li>Willingness to work in a shift-based schedule (including evenings and weekends)</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Servme!</p> <p>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.</p> <p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p> <p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p> <p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.</p> <p>Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.</p> <p>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p> <h4>The job in a nutshell</h4> <p>At Servme, product is at the core of everything we do. This role is not just about handling tickets — it’s about deeply understanding our users, solving real problems, and delivering exceptional support experiences.</p> <p>We’re looking for a talented Operations Support Specialist to join our growing team and ensure our clients operate smoothly every day.</p> <h4>What will you do?</h4> <p>We are seeking an Operations Support Specialist responsible for managing incoming support requests and operational queries from clients in a fast-paced, shift-based environment.</p> <p>This role requires strong communication skills, a high level of ownership, and the ability to work closely with clients in real-time, ensuring timely resolution of issues and a seamless customer experience.</p> <p>Success in this role depends on your ability to prioritize effectively, maintain continuity across shifts, and deliver consistent, high-quality support.</p> <p>This is a shift-based role, including afternoon/evening hours and weekend coverage, with clear ownership of support during assigned shifts.</p> <h4>Responsibilities:</h4> <ul> <li>Actively monitor, manage, and respond to incoming customer support requests in real-time (ticketing systems, email, internal tools)</li> <li>Provide non-technical product assistance, guidance, and operational support to clients</li> <li>Handle requests related to product usage, configurations, workflows, and general support</li> <li>Identify and classify requests as bugs, feature requests, or support inquiries</li> <li>Raise clear, well-structured tickets with Product/Engineering teams, including context, steps, and priority</li> <li>Coordinate internally with Product, Operations, and Customer Success teams to resolve issues</li> <li>Track, prioritize, and follow up on support tickets to ensure timely resolution</li> <li>Maintain accurate records of requests, actions taken, and resolution status</li> <li>Own support coverage during assigned shifts, ensuring SLAs and response times are met</li> <li>Perform structured handovers between shifts to ensure continuity and no loss of context</li> <li>Identify recurring issues and share insights with Product and Operations teams</li> <li>Support clients during manual or interim processes while automation is being implemented</li> <li>Ensure a high-quality, professional, and empathetic customer experience at all times</li> <li>Adhere to internal SLAs and operational support guidelines</li> </ul> <h4>Requirements</h4> <h4>What are we looking for?</h4> <ul> <li>3-5 years of experience in operations support, customer support, or service roles</li> <li>Strong communication skills (written and verbal)</li> <li>Ability to handle multiple requests simultaneously in a fast-paced environment</li> <li>Strong attention to detail and organizational skills</li> <li>Ability to analyze issues and distinguish between bugs, feature requests, and usage-related queries</li> <li>Customer-first mindset with a strong problem-solving approach</li> <li>Comfortable working with support tools, ticketing systems, and internal dashboards</li> <li>Strong product mindset with the ability to understand user behavior and workflows</li> <li>Experience in SaaS, hospitality, or technology-driven environments is a strong advantage</li> <li>Fluency in English and Arabic is required (French is a plus)</li> <li>Willingness to work in a shift-based schedule (including evenings and weekends)</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Servme!</p> <p>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.</p> <p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p> <p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p> <p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p> <h4>The job in a nutshell</h4> <p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p> <h4>What will you do?</h4> <p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p> <h4>Responsibilities</h4> <ul> <li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li> <li>Build and maintain reusable, efficient, and testable code</li> <li>Ensure responsive, accessible, and cross-browser compatible interfaces</li> <li>Collaborate with product, design, and backend teams to deliver features end-to-end</li> <li>Optimize applications for speed, performance, and scalability</li> <li>Review code, enforce standards, and mentor junior developers</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Engineering, Computer Science, or related field</li> <li>5+ years of professional experience in frontend development</li> <li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li> <li>Experience with state management tools (Redux, Context API, etc.)</li> <li>Familiarity with RESTful and GraphQL APIs</li> <li>Solid knowledge of testing frameworks and CI/CD workflows</li> <li>Knowledge of containerized environments (Docker/Kubernetes)</li> <li>Familiarity with design systems and component libraries</li> <li>Strong attention to detail</li> <li>Excellent communicator</li> <li>Adopts an “out-of-the-box” thinking</li> <li>Ability to break down problems and generate solutions</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p> <h4>The job in a nutshell</h4> <p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p> <h4>What will you do?</h4> <p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p> <h4>Responsibilities</h4> <ul> <li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li> <li>Build and maintain reusable, efficient, and testable code</li> <li>Ensure responsive, accessible, and cross-browser compatible interfaces</li> <li>Collaborate with product, design, and backend teams to deliver features end-to-end</li> <li>Optimize applications for speed, performance, and scalability</li> <li>Review code, enforce standards, and mentor junior developers</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Engineering, Computer Science, or related field</li> <li>5+ years of professional experience in frontend development</li> <li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li> <li>Experience with state management tools (Redux, Context API, etc.)</li> <li>Familiarity with RESTful and GraphQL APIs</li> <li>Solid knowledge of testing frameworks and CI/CD workflows</li> <li>Knowledge of containerized environments (Docker/Kubernetes)</li> <li>Familiarity with design systems and component libraries</li> <li>Strong attention to detail</li> <li>Excellent communicator</li> <li>Adopts an “out-of-the-box” thinking</li> <li>Ability to break down problems and generate solutions</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>

<p><h4>About the role</h4> <p>Sarmad is a Saudi fintech group building technology, platforms, and ventures for the financial sector, with a focus on enabling financial institutions in emerging markets.</p> <p>We are hiring a brand and marketing designer to create polished visual assets for Sarmad and Thamar across social media, presentations, proposals, white papers, brochures, reports, website assets, and sales materials.</p> <h4>Job description</h4> <ul> <li>Design marketing assets for Sarmad and Thamar across digital, sales, and brand channels</li> <li>Create LinkedIn visuals, carousels, campaign assets, and leadership content visuals</li> <li>Design sales decks, proposals, brochures, one pagers, white papers, and reports</li> <li>Support website visuals, icons, diagrams, and visual layouts</li> <li>Build reusable templates and visual systems for the marketing team</li> <li>Work with content and product marketing to turn complex messages into clear visual assets</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience in brand design, marketing design, B2B design, fintech design, financial services design, or technology design</li> <li>Strong portfolio required showing social media design, presentations, brochures, proposals, and long form assets</li> <li>Strong command of Adobe Creative Suite, Figma, Canva, and PowerPoint</li> <li>Strong understanding of typography, hierarchy, spacing, and brand consistency</li> <li>Ability to turn complex financial and technology concepts into clear visual designs for senior B2B audiences</li> </ul> <p>Applications without relevant B2B technology, fintech, banking, investment, or financial services design work will not be considered.</p></p><p></p>

<p><h4>About the role</h4> <p>Sarmad is a Saudi fintech group building technology, platforms, and ventures for the financial sector, with a focus on enabling financial institutions in emerging markets.</p> <p>We are hiring a brand and marketing designer to create polished visual assets for Sarmad and Thamar across social media, presentations, proposals, white papers, brochures, reports, website assets, and sales materials.</p> <h4>Job description</h4> <ul> <li>Design marketing assets for Sarmad and Thamar across digital, sales, and brand channels</li> <li>Create LinkedIn visuals, carousels, campaign assets, and leadership content visuals</li> <li>Design sales decks, proposals, brochures, one pagers, white papers, and reports</li> <li>Support website visuals, icons, diagrams, and visual layouts</li> <li>Build reusable templates and visual systems for the marketing team</li> <li>Work with content and product marketing to turn complex messages into clear visual assets</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience in brand design, marketing design, B2B design, fintech design, financial services design, or technology design</li> <li>Strong portfolio required showing social media design, presentations, brochures, proposals, and long form assets</li> <li>Strong command of Adobe Creative Suite, Figma, Canva, and PowerPoint</li> <li>Strong understanding of typography, hierarchy, spacing, and brand consistency</li> <li>Ability to turn complex financial and technology concepts into clear visual designs for senior B2B audiences</li> </ul> <p>Applications without relevant B2B technology, fintech, banking, investment, or financial services design work will not be considered.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. <br><br>We’re looking for a motivated, results-driven Business Development Representative (BDR) to join our growing SaaS sales team in Jordan. As the first point of contact with potential customers, you’ll generate pipeline by finding prospects, engaging decision-makers, and qualifying opportunities for the Account Executive (AE) team. Ideal for someone curious, resilient, and passionate about technology and sales.<br><br><b>What You'll Do</b><br><br></span><ul><li><span><b>Source and build your pipeline</b> — find ICP-fit companies and decision-makers in Apollo; clean, validate, segment, and sync lists to our CRM (Zoho).<br></span></li><li><span><b>Research accounts and signals </b>— study each company’s CRM marketing, martech stack, news, and the decision-maker’s activity to craft a relevant angle.<br></span></li><li><span><b>Run personalized multichannel outreach</b> — tailored messages with the right value proposition across email, LinkedIn, WhatsApp, Telegram, and phone.<br></span></li><li><span><b>Follow up and convert </b>— nurture leads, answer questions, handle objections, and book qualified meetings for the AE team.<br></span></li><li><span><b>Get creative</b> — use non-standard sources (events, job boards, Slack/Telegram/WhatsApp groups) and warm intros to find signals and decision-makers others miss; use AI/LLM tools to speed up research, qualification, and outreach.<br></span></li><li><span><b>Own your CRM and numbers</b> — keep Zoho accurate, hit daily and weekly meeting KPIs, and report on funnel progress and conversions.<br></span></li></ul><br><span>Requirements<b>Must-Have Skills &amp; Qualities</b> <br><br></span><ul><li><span>2–3 years in sales, business development, or a customer-facing role (SaaS / martech a plus).<br></span></li><li><span>Fluent English, spoken and written — mandatory.<br></span></li><li><span>Comfort with cold calling and outbound prospecting.<br></span></li><li><span>Genuine interest in B2B SaaS martech and the regional market.<br></span></li><li><span>Ability to learn a product quickly — its value proposition, advantages, audience, use cases, and competitors — and read the market.<br></span></li><li><span>Comfortable using AI/LLM tools for research, qualification, and outreach.<br></span></li><li><span>Strong, personalized communication; handles objections and reaches decision-makers through intros from mid-level contacts.<br></span></li><li><span>Organized, resilient, and data-driven; owns CRM hygiene and funnel reporting.</span><br></li></ul><b>Nice-to-Have / Bonus</b><br><br><ul><li><span>Hands-on experience with B2B sales tools (Apollo, Lusha, SignalHire, RocketReach, Clay).<br></span></li><li><span>Familiarity with CRM systems (Zoho) and sales engagement tools.<br></span></li><li><span>Understanding of martech / CDP products and the competitive landscape (Insider, MoEngage, CleverTap, Braze, Emarsys).<br></span></li><li><span>Experience selling into B2C verticals (banking/fintech, e-commerce, travel, telecom, real estate).<br></span></li></ul><br><span>Benefits</span><ul><li><span><b>Growth Opportunities:</b> Access to professional development and career growth within a rapidly expanding SaaS company. <br></span></li><li><span><b>Collaborative Culture:</b> Work in a supportive and innovative environment where your contributions are valued.<br></span></li><li><span><b>Competitive Benefits:</b> Enjoy a comprehensive benefits package.<br></span></li></ul><b>D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.</b><br><br><br> </div>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>\nWe're not just another booking tool \u2014 we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<\/p>\n<h4>The job in a nutshell<\/h4>\n<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it\u2019s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We\u2019re looking for a talented Senior Backend Developer to help shape the future of hospitality technology.<\/p>\n<h4>What will you do?<\/h4>\n<p>We are seeking a Senior Backend Developer to design and maintain the core services and APIs that power our platform. The ideal candidate has strong expertise in backend frameworks, databases, and distributed systems, with a proven ability to deliver secure and scalable solutions.<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Design, build, and maintain scalable APIs and backend services<\/li>\n<li>Develop clean, efficient, and testable code in PHP 8.4 (Laravel)<\/li>\n<li>Design and optimize relational and non-relational databases<\/li>\n<li>Implement best practices for security, authentication, and authorization<\/li>\n<li>Collaborate with frontend, DevOps, and QA teams to deliver features end-to-end<\/li>\n<li>Review code, enforce standards, and mentor other developers<\/li>\n<li>Monitor system performance, troubleshoot issues, and optimize for scale<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<p><strong>What are we looking for?<\/strong><\/p>\n<ul>\n<li>Bachelor's degree in Engineering, Computer Science, or related field<\/li>\n<li>5+ years of product development experience using different technologies<\/li>\n<li>Very good understanding of systems architecture<\/li>\n<li>Previous experience in code optimization<\/li>\n<li>Knowledge of Agile Development Methodology<\/li>\n<li>Strong proficiency in PHP 8.x with Laravel<\/li>\n<li>Expert knowledge in MySQL<\/li>\n<li>Proven experience with RESTful API design and microservices<\/li>\n<li>Solid database skills: MySQL, PostgreSQL, and NoSQL systems (MongoDB, Redis)<\/li>\n<li>Significant experience in dealing with large datasets and managing data<\/li>\n<li>Strong understanding of testing, CI\/CD, and deployment practices<\/li>\n<li>Strong attention to detail<\/li>\n<li>Excellent communicator<\/li>\n<li>Adopts an \"out-of-the-box\" thinking<\/li>\n<li>Ability to break down problems and generate solutions<\/li>\n<\/ul>\n<h4>What we offer you?<\/h4>\n<p>We believe you will love working at Servme!<br>\nWe have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>\nWe offer highly competitive compensation packages, including bonuses and the potential for shares.<br>\nWe prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>\nWe offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<\/p><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>\nWe're not just another booking tool \u2014 we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<\/p>\n<h4>The job in a nutshell<\/h4>\n<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it\u2019s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We\u2019re looking for a talented Senior Backend Developer to help shape the future of hospitality technology.<\/p>\n<h4>What will you do?<\/h4>\n<p>We are seeking a Senior Backend Developer to design and maintain the core services and APIs that power our platform. The ideal candidate has strong expertise in backend frameworks, databases, and distributed systems, with a proven ability to deliver secure and scalable solutions.<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Design, build, and maintain scalable APIs and backend services<\/li>\n<li>Develop clean, efficient, and testable code in PHP 8.4 (Laravel)<\/li>\n<li>Design and optimize relational and non-relational databases<\/li>\n<li>Implement best practices for security, authentication, and authorization<\/li>\n<li>Collaborate with frontend, DevOps, and QA teams to deliver features end-to-end<\/li>\n<li>Review code, enforce standards, and mentor other developers<\/li>\n<li>Monitor system performance, troubleshoot issues, and optimize for scale<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<p><strong>What are we looking for?<\/strong><\/p>\n<ul>\n<li>Bachelor's degree in Engineering, Computer Science, or related field<\/li>\n<li>5+ years of product development experience using different technologies<\/li>\n<li>Very good understanding of systems architecture<\/li>\n<li>Previous experience in code optimization<\/li>\n<li>Knowledge of Agile Development Methodology<\/li>\n<li>Strong proficiency in PHP 8.x with Laravel<\/li>\n<li>Expert knowledge in MySQL<\/li>\n<li>Proven experience with RESTful API design and microservices<\/li>\n<li>Solid database skills: MySQL, PostgreSQL, and NoSQL systems (MongoDB, Redis)<\/li>\n<li>Significant experience in dealing with large datasets and managing data<\/li>\n<li>Strong understanding of testing, CI\/CD, and deployment practices<\/li>\n<li>Strong attention to detail<\/li>\n<li>Excellent communicator<\/li>\n<li>Adopts an \"out-of-the-box\" thinking<\/li>\n<li>Ability to break down problems and generate solutions<\/li>\n<\/ul>\n<h4>What we offer you?<\/h4>\n<p>We believe you will love working at Servme!<br>\nWe have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>\nWe offer highly competitive compensation packages, including bonuses and the potential for shares.<br>\nWe prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>\nWe offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<\/p><\/p><p><\/p>

<p><br></p><p><b>What you'll be doing</b></p><ul><li>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</li><li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li><li>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</li><li>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</li><li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li><li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</li><li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li><li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</li><li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li><li>Consistently meet and exceed defined KPIs, including: Quality and customer satisfaction Productivity and adherence Sales contribution Service level targets</li><li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li><li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li></ul><p>What you ll need to succeed</p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li></ul><p>Core Capabilities</p><ul><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Customer Care or Contact Center environments .</li><li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li><li>Proven experience managing end-end customer journeys (orders, delivery, returns, refunds).</li><li>Hands-on experience handling customers across multiple digital and voice channels .</li><li>Salesforce Service Cloud (case management)</li><li>Genesys (telephony and omnichannel platform)</li><li>Sprinklr (social media engagement and case handling)</li><li>Strong written and verbal communication aligned with luxury service standards .</li><li>Commercial and sales-oriented mindset .</li><li>High emotional intelligence and strong customer empathy.</li><li>Excellent problem-solving and ownership mentality.</li><li>Strong multitasking and prioritization skills.</li><li>Ability to perform effectively in a fast-paced, KPI-driven environment .</li><li>Digital fluency and openness to AI-enabled tools and automation .</li></ul>

<p>The Capacity Strengthening Lead will provide technical leadership for capacity strengthening activities under the Jordan MELA work order. The Capacity Strengthening Lead will design and manage training, mentorship, institutional support, and knowledge transfer activities that build lasting MEL capacity among government counterparts, local institutions, contractors, and other stakeholders. This is a full-time, Amman-based role with a period of performance from October 2026 - September 2027. Essential Job Functions: The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:</p><p>Lead the design, implementation, and quality assurance of capacity strengthening activities for GoJ and RFAO staff, local institutions, and contractors. Oversee staff and consultants delivering institutional support to MoPSD, ensuring activities are well coordinated, technically sound, and delivered on schedule. Oversee staff responsible for convening, facilitation, and learning events, ensuring that workshops, consultations, and learning activities are strategically planned and effective. Conduct or supervise training needs assessments, capacity building plans, curricula development, and delivery of learning activities. Support the development and implementation of mentoring, coaching, and peer learning approaches for MEL stakeholders. Coordinate with government counterparts, implementing partners, local institutions, and subcontractors to align capacity strengthening efforts with local needs and priorities. Ensure training and institutional support activities are practical, context-appropriate, and designed to promote sustainability and local ownership. Support the development of tools, job aids, guidance documents, and other materials that strengthen MEL systems and practices. Track implementation of capacity strengthening activities and document outputs, outcomes, and lessons learned. Facilitate collaboration between technical workstreams to ensure that capacity strengthening is integrated across monitoring, evaluation, learning, and knowledge management activities. Ensure that convenings, workshops, and learning events generate actionable outputs and support continuous improvement. Contribute to reporting, planning, and performance monitoring for the relevant workstreams. Maintain strong coordination with the Regional Director and other technical leads to ensure consistency across all components.</p><p>Physical Requirements: Prolonged periods sitting or standing at a desk and using a computer. Work Environment / Environmental Factors: This position has no work or environmental factors outside of a standard office environment. Additional Information This is a full-time position. The expected working day is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion. Life at Tetra Tech: The perks of working at Tetra Tech include: Comprehensive and market-competitive benefits. Merit-based financial rewards. Flexibility and company-wide commitment to work/life balance. Collaborative team atmosphere that values the contributions of all employees. Learning and development opportunities for ongoing professional growth. About Tetra Tech: Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition. Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans. We invite applications from all interested parties. Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities: LinkedIn: @TetraTechCareers X (Twitter): @TetraTechJobs Additional Information Organization: 216 MSI</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications: Master s degree in international development, public administration, education, social sciences, public policy, or related field preferred. Minimum of 7 years of experience in capacity strengthening, training, institutional support, organizational development, or related MEL work. Demonstrated experience designing and delivering training, mentorship, and institutional strengthening activities for government counterparts, local institutions, or donor-funded programs. Experience managing complex workstreams and supervising technical staff or consultants. Strong facilitation, convening, and stakeholder engagement skills. Demonstrated ability to develop practical tools, curricula, and learning products for diverse audiences. Familiarity with MEL systems, organizational learning, and government capacity strengthening preferred. Experience working in Jordan and/or the MENA region strongly preferred. Strong project management, communication, and coordination skills. Excellent written and oral communication skills in English and Arabic required.</p>