وظائف تخليص جمركى في الأردن

<p>Manage end-to-end purchasing activities, including reviewing requisitions, sourcing suppliers, comparing quotations, and issuing purchase orders. Coordinate with local and international suppliers to ensure competitive pricing, favorable terms, and timely delivery of materials. Manage international shipments, transportation arrangements, import documentation, and customs clearance processes. Monitor purchase orders and delivery schedules, proactively resolving supplier shortages, delays, and quality-related issues. Maintain accurate procurement, supplier, shipping, and delivery records while ensuring timely updates in the ERP system. Collaborate with Production, Warehouse, Finance, and other internal teams to align procurement activities with operational requirements. Build and maintain effective supplier relationships through strong negotiation, communication, planning, and follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Industrial Engineering, Supply Chain, Procurement, Logistics, Business Administration, or a related field. 3-5 years of experience in purchasing, procurement, and logistics, preferably within a manufacturing environment. Strong experience in international purchasing, import procurement, supplier management, and purchase order execution. Good knowledge of shipping, transportation, customs clearance procedures, and international logistics processes. Hands-on experience using ERP systems for purchasing, supplier, and delivery management. Strong negotiation, problem-solving, organizational, communication, and attention-to-detail skills. Fluent written and spoken English; procurement or supply chain certification is an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Procurement Assistant Manager (Food Production) <ul> <li><span>Posting Date</span>: 18/07/2026</li> <li><span>Ref</span>: E9890</li> <li><span>Position</span>: Procurement Assistant Manager (Food Production)</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 7+Years</li> <li> </li><li><span>Qualification</span>: Degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field</li> <li><span>Salary</span>: Up to 1,500 JOD</li> <li><span>Workdays</span>: 6 Working Days</li> <li> </li><li><span>Description</span>: ►Responsibilities<br> •Lead daily procurement activities for ingredients, packaging materials, and machinery components from local and international suppliers.<br> •Source, evaluate, and negotiate with vendors to secure competitive pricing, reliable delivery, and consistent quality standards.<br> •Coordinate with Production and Warehouse teams to forecast material requirements, prevent production downtime, and minimize excess inventory.<br> •Monitor food commodity and packaging market trends, conduct cost analyses, and implement cost-reduction initiatives without compromising quality.<br> •Ensure supplier compliance with JFDA requirements, HACCP principles, ISO standards, and internal food safety specifications.<br> •Oversee the issuance, tracking, reconciliation, and documentation of purchase orders through the company’s ERP system.<br> •Coordinate inbound logistics, customs clearance, and supplier performance reporting, including lead times, defect rates, and cost variances.<br> ►Qualifications<br> •Bachelor’s degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field.<br> •Minimum of 7 years of procurement experience, including proven experience within food production or manufacturing.<br> •Strong knowledge of raw material sourcing, supplier qualification, inventory planning, logistics, and customs clearance processes.<br> •Practical understanding of JFDA regulations, HACCP principles, ISO standards, and food safety requirements.<br> •Proficiency in ERP systems, purchase order management, cost analysis, and procurement performance reporting.<br> •Excellent organizational, negotiation, communication, and cross-functional coordination skills.<br> •Fluent Arabic and good written and spoken English. <br> More<br> </li> </ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Naouri Group is seeking an experienced, dynamic, and results-oriented Forwarding Manager to lead and develop its forwarding operations. This is an exciting opportunity for a logistics professional with a strong background in freight forwarding, operational excellence, customer relationship management, and team leadership.</p><p>Key Responsibilities</p><ul><li>Lead and manage all forwarding operations to ensure service excellence and operational efficiency</li><li>Develop strong relationships with customers, agents, shipping lines, airlines, and business partners</li><li>Monitor operational performance and drive continuous improvement initiatives</li><li>Ensure timely and cost-effective movement of shipments</li><li>Lead, coach, and develop a high-performing team</li><li>Ensure compliance with company policies, regulations, and industry standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of experience in freight forwarding and logistics</li><li>Strong knowledge of sea freight, air freight, customs clearance, and transportation operations</li><li>Proven leadership and people management skills</li><li>Excellent communication, negotiation, and problem-solving abilities</li><li>Fluency in Arabic and English</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key Responsibilities Demand Planning Own the rolling demand forecast across all brands, SKUs, markets, and key customers Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life Set stock cover targets by SKU and market, balancing service levels against working capital Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&amp;OP and Team Leadership Lead the monthly S&amp;OP process, aligning commercial, finance, and supply chain around a single set of numbers Manage, coach, and develop the Demand Planner Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications &amp; Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key Responsibilities Demand Planning Own the rolling demand forecast across all brands, SKUs, markets, and key customers Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life Set stock cover targets by SKU and market, balancing service levels against working capital Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&amp;OP and Team Leadership Lead the monthly S&amp;OP process, aligning commercial, finance, and supply chain around a single set of numbers Manage, coach, and develop the Demand Planner Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications &amp; Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint</span> </div>

<p><b>Responsibilities</b></p><ul><li>Lead daily procurement activities for ingredients, packaging materials, and machinery components from local and international suppliers.</li><li>Source, evaluate, and negotiate with vendors to secure competitive pricing, reliable delivery, and consistent quality standards.</li><li>Coordinate with Production and Warehouse teams to forecast material requirements, prevent production downtime, and minimize excess inventory.</li><li>Monitor food commodity and packaging market trends, conduct cost analyses, and implement cost-reduction initiatives without compromising quality.</li><li>Ensure supplier compliance with JFDA requirements, HACCP principles, ISO standards, and internal food safety specifications.</li><li>Oversee the issuance, tracking, reconciliation, and documentation of purchase orders through the company s ERP system.</li><li>Coordinate inbound logistics, customs clearance, and supplier performance reporting, including lead times, defect rates, and cost variances.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field.</li><li>Minimum of 7 years of procurement experience, including proven experience within food production or manufacturing.</li><li>Strong knowledge of raw material sourcing, supplier qualification, inventory planning, logistics, and customs clearance processes.</li><li>Practical understanding of JFDA regulations, HACCP principles, ISO standards, and food safety requirements.</li><li>Proficiency in ERP systems, purchase order management, cost analysis, and procurement performance reporting.</li><li>Excellent organizational, negotiation, communication, and cross-functional coordination skills.</li><li>Fluent Arabic and good written and spoken English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Purchasing &amp; Logistics Officer <ul> <li><span>Posting Date</span>: 16/08/2026</li> <li><span>Ref</span>: E9898</li> <li><span>Position</span>: Purchasing &amp; Logistics Officer</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Energy </li> <li><span>Years of Experience</span> 3 - 5 Years</li> <li> </li><li><span>Qualification</span>: Degree in Industrial Engineering, Supply Chain, Procurement, Logistics, Business Administration, or a related field</li> <li><span>Salary</span>: Undisclosed</li> <li><span>Workdays</span>: 5 Working Days</li> <li> </li><li><span>Description</span>: ➤Responsibilities<br> ▪Manage end-to-end purchasing activities, including reviewing requisitions, sourcing suppliers, comparing quotations, and issuing purchase orders.<br> ▪Coordinate with local and international suppliers to ensure competitive pricing, favorable terms, and timely delivery of materials.<br> ▪Manage international shipments, transportation arrangements, import documentation, and customs clearance processes.<br> ▪Monitor purchase orders and delivery schedules, proactively resolving supplier shortages, delays, and quality-related issues.<br> ▪Maintain accurate procurement, supplier, shipping, and delivery records while ensuring timely updates in the ERP system.<br> ▪Collaborate with Production, Warehouse, Finance, and other internal teams to align procurement activities with operational requirements.<br> ▪Build and maintain effective supplier relationships through strong negotiation, communication, planning, and follow-up.<br> ➤Qualifications<br> ▪Bachelor's degree in Industrial Engineering, Supply Chain, Procurement, Logistics, Business Administration, or a related field.<br> ▪3-5 years of experience in purchasing, procurement, and logistics, preferably within a manufacturing environment.<br> ▪Strong experience in international purchasing, import procurement, supplier management, and purchase order execution.<br> ▪Good knowledge of shipping, transportation, customs clearance procedures, and international logistics processes.<br> ▪Hands-on experience using ERP systems for purchasing, supplier, and delivery management.<br> ▪Strong negotiation, problem-solving, organizational, communication, and attention-to-detail skills.<br> ▪Fluent written and spoken English; procurement or supply chain certification is an advantage. <br> More<br> </li> </ul> <br> <br> </div>

<p>Own the rolling demand forecast across all brands, SKUs, markets, and key customers. Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them. Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill. Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses. Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints. Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life. Set stock cover targets by SKU and market, balancing service levels against working capital. Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation. Lead the monthly S&amp;OP process, aligning commercial, finance, and supply chain around a single set of numbers. Manage, coach, and develop the Demand Planner. Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics. Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses.</p><p><strong>Desired Candidate Profile</strong></p><p>7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing. Proven experience planning across multiple markets and/or through third-party distributors. A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill. Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times. Experience with shelf-life-sensitive categories strongly preferred. Prior experience managing or mentoring junior planners. Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills. Bachelor s degree in Supply Chain, Engineering, Business, or a related field. Strong written and spoken English; Arabic is an advantage given the regional footprint.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>JOB PURPOSE<br></strong><br>Manage the Country’s National Operations facilities and personnel in their provision of pick-up, delivery, service offering through counters and shipment processing services. Ensure the execution of these services to defined service, cost and quality standards and achieve targeted improvement in operations performance measures. Set and own all operational budgeted costs. Support the sales acquisition and customer maintenance processes for defined customers and physical channels to achieve profitable revenue growth for DHL and improved customer satisfaction. Responsible for customs clearance both inbound and outbound to achieve the highest Transit Time standard. Responsible for security within the Country employees, shipments and facilities.<br><br><strong>PRINCIPAL ACCOUNTABILITIES</strong><br><ul><li>Direct accountability for the service performance and operational cost of the Country’s Operations against defined standards and targets.</li><li>Gateways within the Country maintaining and achieving BIC Gateway status.</li><li>Security compliance within the country, maintaining and achieving new TAPA facilities.</li><li>All Facilities upkeep and ideal location within the Country</li><li>Responsible for Country maintaining ISO9001, ISO1401, ISO1800</li><li>Responsible for planning new facility locations and customer touch points.</li><li>Ownership of the costs &amp; cost target achievement, with the Business Units.</li><li>Ensure pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.</li><li>Ensure implementation of, and compliance to regional and country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.</li><li>Manage and support business acquisition and customer relationship management from the Operations perspective for defined customers, both directly with customers through all physical channels and in conjunction with appropriate DHL sales management.</li><li>Monitor Operations performance against service targets and cost targets and ensure the implementation of actions to reverse identified areas of under-performance.</li><li>Ensure that service provided by counter staffs through the service centers are in line with DHL’s standards set for delighting customers to maximize cash sales.</li><li>Ensure the effective implementation and deployment of Regional and Country projects, programmes and initiatives, and the realization of agreed business benefits, within Ground Operations.</li><li>Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets. Perform the Motiv8 process regularly for direct reports to manage individual performance and career aspirations.</li><li>As security is a vital and integral part of our business and as such contributes to its overall success, line managers are responsible for compliance to DHL security policies and procedures.</li><li>Co-ordinate with Regional Hub and Transportation department, sales and third party contractors to maintain and expand the road haulage network in line with market demands, both in terms of transit times and security.</li><li>Monitor and measure the transit time performance against performance targets. </li><li>Take the necessary action at origin and/or destination to ensure transit time targets are achieved.</li><li>Work closely with local management to oversee the construction/renovation of all new and existing facilities to ensure they are designed to cope with projected volumes of shipments forecasted over the next five years.</li><li>Manage the co-ordination between country management team and functions and develop the country’s quality strategy in line with ISO 9001, ISO 1400(EMS) – ISO 1800(H&amp;S) and beyond.</li><li>Measure and evaluate service performance using Service Quality Index.</li><li>Ensure performance monitoring is relevant, concise and accessible to all users.</li><li>To develop, implement and manage security country wide<br></li></ul><strong>NATURE AND SCOPE</strong><br><strong>a) Context</strong><br>The Country National Operations Manager has direct management responsibility for the Country’s Operations personnel, equipment, consumables and facilities. Specifically, he/she is responsible for the service and operational cost performance for the Country’s Operations against agreed budget, standards and targets, and the definition and implementation of actions and plans to improve this performance. Improve and maintain high performance in customs clearance.<br><strong>b) Reporting Relationships</strong><br><br>The Country National Operations Manager reports to the Country Manager. This position has xxx direct reports, Ground Ops Manager, Quality and H&amp;S Manager, Security and Facilities Manager, Gateway Manager.<br><strong>c) Contacts</strong><br> <br><em>1. <strong>Internal </strong></em><br><br>Management Team --&gt; Daily--&gt; Strategy Creation and Development <br>Services Managers--&gt; Daily--&gt; Leadership, direction and Guidance<br> <br>Gateway staff--&gt; Daily--&gt; Functional co-ordination;network issues and developments<br> <br><em>2. <strong>External</strong> </em><br>Building Maintenance Supplies and Contractors --&gt;Infrequently --&gt;Liaison takes place through Procurement and Facilities<br> <br>Customers --&gt;Daily --&gt; Services support to sales for large contracts or for maintenance of existing deals<br><strong>d) Problem Solving</strong><br><ul><li>Addressing customer service and operational issues, primarily driven by Ground Operations and Gateway performance.</li><li>Defining solutions to reverse identified under-performance against service and cost standards and targets within Ground Operations.</li><li>Ensuring compliance to THP –ISO 1900/1800/1400 processes and relevant quality systems.</li><li>Ensuring the implementation of agreed regional and country projects and programmes at operational sites within the country while maintaining the full operational performance of the facilities and personnel.</li><li>Maintaining optimal operational performance within Country Operations, including staffing levels, equipment and supplies availability and functionality, and planning and projecting infrastructure investments to sustain performance and quality levels.</li><li>Managing all country facilities, relocating, maintaining and planning for growth. </li></ul><strong>e) Decision Making</strong><br><ul><li>Service operating policy and procedures</li><li>Services procurement over field spend</li><li>Domestic scheduling and road network</li><li>Services staff recruitment</li><li>Services process flow design and layout</li><li>Services development programmes and schedules</li><li>Shipment data processing standards and equipment</li><li>Services Strategy</li><li>Operating policies and procedures</li><li>Procedure and process flows for interfaces with other departments</li><li>Process flow and procedure design for ISO 9002 certification</li><li>Key performance indicator design for other departments</li><li>Prioritization of tactical actions to improve service and cost performance within country Operations.</li></ul><br><strong>f) Planning and Organization</strong><br><ul><li>Supports major projects and programs scheduled for deployment in his/her Operations and ensure that agreed local personnel and resources are available for timely completion.</li><li>Ensures compliance with agreed service contingency and recovery plans within Operations and ensures they are aligned with necessary plans or actions in other areas of the Operations and other functions and entities (e.g. Commercial, Aviation,).</li><li>Monitors and reacts appropriately to ensure optimum staffing and other resources are available to maintain service and cost performance standards.</li></ul><br><strong>g) Job Challenge</strong><br><ul><li>The country may have particular cultural differences to other network locations. There is a high proportion of staff from South East Asia, the Indian Sub Continent and other Middle East / African countries. They have different backgrounds, languages and religious beliefs. The country National Operations Manager has to ensure that all of these differences are taken into consideration when any strategies are being formulated or decisions affecting staff changes and work practices are being effected. </li><li>Must be able to lead, manage, motivate and communicate effectively to all levels of Operations staff within Country Operations.</li><li>Key focus on achieving service excellence within agreed cost parameters while Maintaining a strong customer facing position and driving improvement in Customer satisfaction.</li></ul><br><strong>4. KNOWLEDGE, SKILLS AND EXPERIENCE:</strong><br><ul><li>Educated to degree level preferred</li><li>6-8 years experience within Operations with at least 5 years experience of managing large teams .</li><li>Project Management experience preferred.</li><li>Must possess good understanding of Service Theory, Operations Management, ,GSOP, ISO Processes and TAPA.</li><li>Excellent written, oral and presentation skills essential.</li><li>PC skills i.e. sound knowledge of MS Office packages.</li><li>Passion for delighting customers</li><li>Ability to build and lead teams</li><li>Ability to drive superior performance by building a high performance culture</li><li>Demonstrates a high level of commitment, energy and resilience</li><li>Excellent problem solving capabilities</li><li>High tolerance for stress and maintains stable performance under pressure</li><li>Good Planning &amp; Organizing skills</li></ul><br><br> </div>

<p>Operations &amp; Order Management</p> <ul> <li>Oversee and coordinate daily order processing activities with vendors and business units across all product lines.</li> <li>Manage the end-to-end sales order cycle, ensuring timely processing, fulfillment, and delivery.</li> <li>Handle customer and partner inquiries related to order processing, shipments, and license delivery requirements.</li> <li>Administer and manage vendor portals, ensuring data accuracy and operational compliance.</li> <li>Lead and supervise Operations teams across Jordan and Iraq, ensuring efficient execution of daily activities.</li> <li>Monitor shipment progress and delivery performance to ensure compliance with agreed lead times.</li> <li>Manage customer communications related to contract renewals, invoice submissions, and operational requirements.</li> <li>Build and maintain strong relationships with vendor representatives to facilitate smooth procurement activities.</li> <li>Support the onboarding of new distributors and provide operational guidance throughout the setup process.</li> <li>Conduct compliance reviews of customers and orders while coordinating with internal Audit and Compliance teams.</li> <li>Ensure distributors maintain up-to-date export compliance documentation and regulatory requirements.</li> <li>Collaborate with Finance teams on credit management, credit holds, goods-in-transit monitoring, and cost allocation processes.</li> <li>Manage warehouse operations and coordinate product deliveries and collections across multiple locations.</li> <li>Review project cost sheets, purchase orders (POs), and Bills of Quantities (BOQs) within project management processes.</li> <li>Process project bookings in the ERP system and oversee issuance of invoices and delivery notes.Monitor inventory-related provisions, including stock, work-in-progress (WIP), and advance billing provisions.</li> <li>Lead stakeholder communications and negotiations with vendors, distributors, service providers, and external partners.</li> </ul> <p>Logistics Management</p> <ul> <li>Select and manage logistics service providers, negotiate transportation contracts, and secure competitive freight rates.</li> <li>Evaluate and implement optimal shipping routes and transportation solutions to ensure efficient delivery operations.</li> <li>Manage the complete logistics cycle, including inbound and outbound shipments, while maintaining high service levels and customer satisfaction.</li> <li>Coordinate and monitor outbound shipments, ensuring timely clearance and delivery through close collaboration with forwarding and clearing agents.</li> <li>Track shipments proactively and provide regular status updates to internal and external stakeholders.</li> <li>Collaborate closely with Sales and Warehouse teams to ensure seamless order fulfillment and shipment execution.Liaise with customs authorities and clearing agents to maximize operational efficiency, quality, and compliance.</li> <li>Review and validate export documentation, customs requirements, and ownership transfer documents.Oversee inventory storage and stock movement through effective coordination with warehouse operations.</li> <li>Conduct monthly inventory audits and ensure inventory accuracy.</li> <li>Ensure adherence to warehouse health, safety, security, and hygiene standards.Work with shipping and customs service providers to optimize costs related to freight, customs clearance, and final delivery.</li> <li>Lead communications and commercial negotiations with logistics partners and external service providers.</li> </ul> <p>Position Requirements</p> <ul> <li>Lead cross-functional teams across multiple countries.Drive operational efficiency, service quality, and process improvements.</li> <li>Ensure compliance with company policies, vendor requirements, and regional regulations.</li> <li>Support business growth through effective supply chain, logistics, and operational management.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Business Administration, Supply Chain Management or any other related field</p> <p>Experience At least 7 years of relevant experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Operations Manager<br><br>Job Scope <br></span><p>The Operations Manager is accountable for fulfilling a smooth ordering and delivery process for strategic partners through the optimization of shipments and logistics activities. S/He handles RMA processes and procedures and submits insurance claims in a timely and efficient manner.</p><br><br><br>Main Duties and Responsibilities <br><p><strong>Operations &amp; Order Management</strong></p><br> <ul> <li>Oversee and coordinate daily order processing activities with vendors and business units across all product lines.</li> <li>Manage the end-to-end sales order cycle, ensuring timely processing, fulfillment, and delivery.</li> <li>Handle customer and partner inquiries related to order processing, shipments, and license delivery requirements.</li> <li>Administer and manage vendor portals, ensuring data accuracy and operational compliance.</li> <li>Lead and supervise Operations teams across Jordan and Iraq, ensuring efficient execution of daily activities.</li> <li>Monitor shipment progress and delivery performance to ensure compliance with agreed lead times.</li> <li>Manage customer communications related to contract renewals, invoice submissions, and operational requirements.</li> <li>Build and maintain strong relationships with vendor representatives to facilitate smooth procurement activities.</li> <li>Support the onboarding of new distributors and provide operational guidance throughout the setup process.</li> <li>Conduct compliance reviews of customers and orders while coordinating with internal Audit and Compliance teams.</li> <li>Ensure distributors maintain up-to-date export compliance documentation and regulatory requirements.</li> <li>Collaborate with Finance teams on credit management, credit holds, goods-in-transit monitoring, and cost allocation processes.</li> <li>Manage warehouse operations and coordinate product deliveries and collections across multiple locations.</li> <li>Review project cost sheets, purchase orders (POs), and Bills of Quantities (BOQs) within project management processes.</li> <li>Process project bookings in the ERP system and oversee issuance of invoices and delivery notes.Monitor inventory-related provisions, including stock, work-in-progress (WIP), and advance billing provisions.</li> <li>Lead stakeholder communications and negotiations with vendors, distributors, service providers, and external partners.</li> </ul> <p><strong>Logistics Management</strong></p><br> <ul> <li>Select and manage logistics service providers, negotiate transportation contracts, and secure competitive freight rates.</li> <li>Evaluate and implement optimal shipping routes and transportation solutions to ensure efficient delivery operations.</li> <li>Manage the complete logistics cycle, including inbound and outbound shipments, while maintaining high service levels and customer satisfaction.</li> <li>Coordinate and monitor outbound shipments, ensuring timely clearance and delivery through close collaboration with forwarding and clearing agents.</li> <li>Track shipments proactively and provide regular status updates to internal and external stakeholders.</li> <li>Collaborate closely with Sales and Warehouse teams to ensure seamless order fulfillment and shipment execution.Liaise with customs authorities and clearing agents to maximize operational efficiency, quality, and compliance.</li> <li>Review and validate export documentation, customs requirements, and ownership transfer documents.Oversee inventory storage and stock movement through effective coordination with warehouse operations.</li> <li>Conduct monthly inventory audits and ensure inventory accuracy.</li> <li>Ensure adherence to warehouse health, safety, security, and hygiene standards.Work with shipping and customs service providers to optimize costs related to freight, customs clearance, and final delivery.</li> <li>Lead communications and commercial negotiations with logistics partners and external service providers.&nbsp;</li> </ul> <br><br>Position Requirements <br><ul> <li>Lead cross-functional teams across multiple countries.Drive operational efficiency, service quality, and process improvements.</li> <li>Ensure compliance with company policies, vendor requirements, and regional regulations.</li> <li>Support business growth through effective supply chain, logistics, and operational management.&nbsp;</li> </ul> <br><br>Education <br><p>Bachelor’s degree in Business Administration, Supply Chain Management or any other related field</p><br><br><br>Experience <br><p>At least 7 years of relevant experience.</p><br> <p>#LI-SK</p><br><br><br><br> </div>

<p><h4>Job purpose</h4> <p>Coordinate logistics, expediting, and purchasing activities to ensure the timely availability and delivery of materials, equipment, and project requirements. Follow up with suppliers, freight forwarders, and internal departments to minimize delays, maintain accurate documentation, and support smooth operational and project execution.</p> <h4>Functional responsibilities</h4> <p><strong>Logistics coordination</strong><br> Coordinate local and international transportation of materials, equipment, and finished products.<br> Arrange shipments with suppliers, freight forwarders, customs brokers, and transport service providers.<br> Monitor shipment status and ensure delivery in line with project and operational requirements.<br> Coordinate required shipping, customs-clearance, and delivery documentation.<br> Address logistics issues and support the timely resolution of shipment delays or discrepancies.</p> <p><strong>Expediting</strong><br> Follow up with suppliers on purchase orders, production progress, inspection readiness, and committed delivery dates.<br> Monitor critical and long-lead materials against project schedules and required delivery timelines.<br> Identify potential supplier delays and coordinate recovery actions with relevant stakeholders.<br> Provide regular updates on material status, expected delivery dates, and outstanding supplier actions.<br> Escalate significant delays or supply risks that may affect production or project execution.</p> <p><strong>Purchasing</strong><br> Process purchase requirements in accordance with approved specifications, budgets, and company procedures.<br> Request and evaluate supplier quotations in coordination with the relevant technical and commercial teams.<br> Prepare and follow up on purchase orders and ensure alignment with agreed prices, quantities, specifications, and delivery terms.<br> Coordinate with suppliers regarding commercial clarifications, delivery commitments, and required documentation.<br> Support supplier negotiations and purchasing activities to achieve suitable cost, quality, and delivery conditions.</p> <p><strong>Cross-functional coordination</strong><br> Coordinate with Engineering, Planning, Production, Projects, Quality, Finance, and Warehouse teams regarding material requirements and delivery priorities.<br> Follow up on material shortages and support actions required to maintain production and project schedules.<br> Coordinate inspection, receipt, and handover requirements for delivered materials and equipment.<br> Maintain effective communication between suppliers and internal stakeholders throughout the purchasing and delivery process.</p> <p><strong>Reporting & documentation</strong><br> Maintain accurate purchasing, expediting, shipment, and delivery records.<br> Prepare material-status, purchase-order, shipment-tracking, and delay reports.<br> Ensure supplier documents, shipping records, invoices, and supporting documents are complete and properly maintained.<br> Update relevant systems and tracking tools with accurate purchasing and logistics information.</p> <p><strong>General responsibilities</strong><br> <strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.<br> <strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.<br> <strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.<br> <strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.<br> <strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.<br> <strong>Compliance:</strong><br> Comply with related policy and procedures and work instructions.<br> <strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Qualification</h4> <p>Bachelor in Electrical Engineering or Mechanical Engineering</p> <h4>Experience</h4> <p>2 to 4 years</p> <h4>Skills</h4> <ul> <li>Negotiation</li> <li>Procurement</li> <li>Procurement procedures</li> <li>Supply chain best practices</li> <li>Supply chain standards and procedures</li> <li>Logistics analysis</li> <li>Logistics networks</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Director Of Operations &amp; Support Services <ul> <li><span>Posting Date</span>: 22/09/2026</li> <li><span>Ref</span>: SJOR-155 </li> <li><span>Position</span>: Director Of Operations &amp; Support Services </li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman </li> <li> </li><li><span>Sector</span>: Retail</li> <li><span>Years of Experience</span> Minimum 12–15 years (including at least 5 years in senior operations leadership)</li> <li> </li><li><span>Qualification</span>: Bachelor’s degree in Business, Engineering, or Supply Chain (MBA preferred)</li> <li><span>Salary</span>: Up to 3500 JOD Basic salary</li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: Our client is a leading, large-scale multi-brand retail and distribution group based in Amman, Jordan. The company is seeking an experienced, strategic, and results-driven Operations &amp; Support Services Director to build, lead, and continuously elevate the operational and support-services platform across the organization.<br> Reporting directly to the Chief Executive Officer (CEO), the Director will oversee Operations (Procurement, Warehousing &amp; Logistics, Maintenance &amp; Facilities, and Government Relations), Human Resources, and Information Technology. The primary mission of this role is to build a scalable operating platform that ensures execution excellence, high productivity, cost efficiency, and business continuity across all brands and locations. The role focuses on: <ul> <li>Driving operational excellence and process standardization across all group functions.</li> <li>Strategically leading supply chain, warehousing, logistics, and non-merchandise procurement.</li> <li>Overseeing facilities management, store readiness, and government relations/licensing.</li> <li>Leading HR infrastructure, workforce planning, and operational IT services.</li> <li>Managing group-wide operational risk, health &amp; safety, and business continuity strategies.</li> </ul> Key Responsibilities 1. Operational Excellence &amp; Process Standardization <ul> <li>Design and continuously improve operational processes across all brands and locations to improve execution speed and eliminate waste.</li> <li>Standardize operating procedures (SOPs) and strengthen cross-functional efficiency.</li> <li>Prepare operational strategies, budgets, and CAPEX plans for CEO recommendation and approval.</li> </ul> 2. Procurement &amp; Supply Chain Execution <ul> <li>Transform non-merchandise procurement into a strategic, cost-optimizing value creator.</li> <li>Oversee warehouse efficiency, inventory movement, customs clearance, and distribution execution (including e-commerce fulfillment).</li> <li>Lead high-level vendor negotiations, strategic sourcing, and contract management.</li> </ul> 3. Maintenance, Facilities &amp; Government Relations <ul> <li>Ensure all retail showrooms and facilities meet brand standards through preventive and corrective maintenance programs.</li> <li>Oversee government relations to maintain all commercial registrations, municipal licenses, and regulatory compliance on schedule.</li> </ul> 4. Information Technology &amp; Systems Operations <ul> <li>Ensure reliable, secure, and cost-effective IT infrastructure and core business systems operations (POS, ERP).</li> <li>Own IT operational KPIs (system uptime, incident response time, cybersecurity compliance) and manage change control processes.</li> </ul> 5. Human Resources &amp; Organizational Capability <ul> <li>Lead workforce planning, recruitment, performance cycle administration, and employee relations.</li> <li>Manage HR administration within CEO-approved compensation and organizational design policies.</li> <li>Oversee first-tier grievance models and disciplinary processes.</li> </ul> 6. Risk Management &amp; Business Continuity <ul> <li>Build organizational resilience by maintaining the Group’s operational risk register.</li> <li>Formulate and test business continuity plans, IT disaster recovery strategies, and health &amp; safety compliance.</li> </ul> 7. Cross-Functional Leadership <ul> <li>Lead direct reports (Operations Manager, HR Manager, and IT Manager).</li> <li>Chair weekly Operational Excellence Meetings to resolve delays, optimize resource allocation, and review group scorecards.</li> <li>Present monthly Executive Operations Reviews and quarterly risk/capability evaluations to executive management.</li> </ul> Key Qualifications <ul> <li>Experience: 12 to 15 years of progressive operational experience, with at least 5 years in senior operations leadership within retail or distribution environments covering supply chain, facilities, and procurement.</li> <li>Regional Experience: Strong preference for candidates with experience in the GCC market.</li> <li>Education: Bachelor’s degree in Business Administration, Engineering, Supply Chain, or a related discipline (MBA is strongly preferred).</li> <li>Functional Scope: Proven experience overseeing non-merchandise procurement, logistics, HR administration, and IT operational support functions.</li> <li>Core Skills: <ul> <li>Strong mastery of operational excellence, process design, and cost management.</li> <li>Sound expertise in governance, risk mitigation, and business continuity planning.</li> <li>Service-driven leadership mindset with ability to support commercial and expansion goals.</li> </ul> </li> <li>Languages: Native-level Arabic and fluent English language skills are mandatory.</li> <li>Location: Based in or willing to relocate to Amman, Jordan (open to candidates inside Jordan or returning/relocating from the GCC region).</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><u>JOB PURPOSE</u></strong><br>The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. <br><br><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong><br><ul><li>Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</li><li>Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</li><li>Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</li><li>Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</li><li>Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</li><li>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</li><li>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</li></ul><br><strong><u>NATURE AND SCOPE</u></strong><br><strong>Context</strong><br>The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. <br>The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. <br><strong>Reporting Relationships</strong><br>Reports directly to the Gateway supervisor.<br><strong>Contact</strong><br>External<br><ul><li>Customers</li><li>DHL Network</li></ul><br>Internal <br><ul><li>Ground Operation</li><li>Customer Care </li><li>CS Manager &amp; Supervisors</li><li>Air operations </li><li>Sales</li><li>Accounts</li><li>Customer Accounting</li><li>Service center T/L</li></ul><br><strong>Problem Solving</strong><br>The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.<br><strong>Decision Making</strong><br>The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.<br><strong>Planning and Organization</strong><br>The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently.<br><strong>Job Challenge</strong><br>The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle.<br>The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task.<br><strong>KNOWLEDGE, SKILLS AND EXPERIENCE</strong><br><ul><li>Sound educational back ground with knowledge of the Service Industry, an added advantage.</li><li>Sound knowledge of custom clearance procedures. </li><li>Working knowledge of Microsoft Word, Excel and Power Point.</li><li>Good oral and written communication skills – English &amp; Arabic. </li><li>Self motivated individual capable of taking ownership and working independently.</li><li>Tolerance for stress in a fast paced working environment.</li><li>Excellent planning and organising skills.</li><li>Passion for delighting customers.</li><li>Good team player.</li><li>Adheres to policies and procedures.</li><li>Possesses good relationship building and interpersonal skills.</li></ul><br><br> </div>

<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Supervisor: Head of Administrative Services Section, P4. Supervisees: The incumbent of the post supervises the Travel Assistants and professional staff in the Travel Unit within the Administrative Services Section.</p><p>Coordinates and manages travel-related processes for international staff throughout onboarding and separation, in collaboration with HR and relevant departments. Responsibilities include contacting newly appointed staff prior to arrival to provide guidance on travel authorizations, ticketing, visas, United Nations Laissez-Passer (UNLPs), residencies, and duty-free privileges, while ensuring all required documentation is completed. Upon arrival, provides support on travel entitlements and related administrative matters to facilitate smooth settlement. At separation, oversees return travel arrangements, processes travel-related clearance forms, and liaises with customs and government authorities for clearance of personal effects and the release or disposal of duty-free vehicles, ensuring full compliance with organizational procedures and host country regulations. Manages all travel operations, ensuring timely, efficient, and compliant services for all staff and delegations. Responsibilities include certifying and approving travel requests, authorizations, tickets, invoices, and travel claims in line with UNRWA travel rules and regulations. Oversees official, emergency, medical evacuation, and VIP travel, ensuring prompt ticketing, accurate claims, and proper approvals. Monitors travel agents performance, certifies their bills and financial transactions. Provides guidance to staff on travel entitlements and maintains records to ensure accountability, transparency, and effective service delivery. Oversees the full lifecycle management of Travel documents, UNLPs, including issuance, renewal, replacement, and cancellation, in close coordination with UNOG/UNHQ. Maintains accurate custody records and reporting controls for both active and cancelled UNLPs, ensuring secure handling, accountability, and compliance with UN travel document policies. Manages customs clearance processes for official shipments, office equipment, and vehicles, as well as personal effects of international staff during onboarding and separation. Coordinates all aspects of duty-free privileges, including VAT refund, the purchase, clearance, registration, and sale of vehicles; renewal of vehicle registrations; and facilitation of driving license issuance and renewal, ensuring full adherence to host government regulations and organizational procedures. Develops and implements standardized onboarding plans, welcome-SOPs, and protocols, providing initial induction, and communicating with new hires after job offer acceptance. Ensures a seamless onboarding process by connecting new hires to respective departments or field offices, facilitating their proper installation at the duty station, and leaving them with a positive impression. Provides operational and managerial support to the supervisor by:<br>- Securing of visas, permits, ID cards, exemption cards, driving licenses and other official documents for UNRWA HQ(A) staff (International and Area) and dependents, as applicable, from host government authorities, including record keeping and ensuring return of documents on completion of assignments; secures visas and permits as applicable for official UNRWA travellers including consultants, official visitors and eligible family members as well as domestic workers of UNRWA HQ(A) staff from relevant embassies and/or host government offices.<br>- Following up with UNOG to ensure appropriate and timely issuance of visas and UNLPs.<br>- Ensuing that travel and accommodation arrangements are made for official travellers in accordance with security requirements and, where applicable, their dependents, including handling and processing of tickets and hotel accommodation invoices and ensures requests for land transport.<br>- Reviewing official communications as required and maintains working relationship with the Jordanian Ministry of Foreign Affairs, Ministry of Interior, Department for Palestinian Affairs, local police authorities and foreign embassies located in Amman; acts as a member of the Protocol Issues Working Group to provide Agency input on a variety of protocol-related matters.<br>- Ensures the receipt and preparation of required travel documentation, including issuance of travel authorizations (TT8) in coordination with requesting staff members and offices for proper record and reimbursement process.<br>- Drafting official communications as required to Ministry of Foreign Affairs, Ministry of Interior, foreign embassies and other official departments in Amman; prepares circulars on travel, visa and UNLP issues as requested. Provides the supervisor with the following strategic support:<br>- Drafting procedural office instructions for approval; revises and where required, develops Agency-wide Standard Operating Procedures (SOPs) in coordination with the administrative/travel teams in the UNRWA Field Offices in their daily operations.<br>- Ensures compliance and provides technical guidance to Field offices for complicated matters and support.<br>- Preparing input for reports and enquiries from internal and/or external stakeholders.<br>- Preparing all requisite reports to audit, inspection and other governing and oversight bodies in consultation with Compliance and Policy Monitoring Section.<br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Relating and Networking Planning and Organizing Leading and Supervising Accountability. Client orientation. Teamwork.</p><p>Education A first university degree from an accredited educational institution in Business/Public Administration, International Relations, Transport/Travel Management, or related field.</p><p>Job - Specific Qualification Not available.</p><p>Work Experience Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have a minimum of Six years of progressively responsible relevant work experience in travel, visa, protocol, or related administrative services, including at least two years in an international or large multi-cultural organization. Experience in handling official travel documents, certification of transactions, travel claims, and liaison with government authorities such as ministries, customs, and embassies is required. Proven experience in supervising staff and managing contracts, as well as knowledge of ERP systems such as SAP, is required. Excellent command of written and spoken English and Arabic is required.</p><p>Are you currently residing in Duty Station. It is required that you specify your current location. Have you previously been a recipient under the EVR (Early Voluntary Retirement) or EVS (Early Voluntary Separation) Schemes? You are required to answer. Do you currently hold a contract of 1 year or more with UNRWA? If yes, you are required to confirm whether you have completed your mandatory probation period.</p><p>Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult a href ='https://languages.un.org' target=</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work&nbsp;</strong></p><br> <p>Under the direct supervision of the&nbsp;Administrative Analyst<strong> (NOA)</strong>, the&nbsp;general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing&nbsp;</strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of&nbsp; the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>.&nbsp; Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <strong>Act with Determination:&nbsp;</strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><strong>Cross-Functional &amp; Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.&nbsp; <br> Business Management Communication&nbsp; Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> &nbsp;Administration &amp; Operations &nbsp;Vehicle management Knowledge of policy &amp; procedures on fleet management&nbsp; <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.&nbsp; <br> Administration &amp; Operations <p><u>Registry &amp; correspondence&nbsp;</u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration &amp; Operations&nbsp;</p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration &amp; Operations&nbsp;</p><br> <p><u>Events management (including&nbsp;</u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue&nbsp;</p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field&nbsp;or equivalent will be&nbsp;</p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience&nbsp;</strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required&nbsp; &nbsp;skills&nbsp;</strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics&nbsp;</li> </ul> <br> <strong>Required Language(s)&nbsp;</strong> <p>Fluency English and Arabic is required.&nbsp;</p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

</span></i></b></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Chemical Campaign International Trade and Investment Joint Stock Company announces its desire to appoint distribution drivers of class four and five.</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Working days from Saturday to Thursday, the employee will receive free health insurance after six months.</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">To apply, go to the company headquarters located in Abu Alanda – near the customs roundabout – opposite Total gas station – Building No. (10) or contact via WhatsApp at number: 0781110419</span></b><b><span style="font-size: 16pt; line-height: 150%;"></span></b></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a customer-focused and detail-oriented Logistics officer to join our team. The successful candidate will be responsible for managing the customer journey from start to finish, ensuring efficient coordination of logistics operations, timely communication, and excellent service for both local and international clients. The ideal candidate will be organized, proactive, and capable of handling multiple tasks in a fast-paced environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-5 years of experience in logistics, freight forwarding, supply chain, or a related field</li><li>Strong communication and customer service skills</li><li>Excellent organizational and problem-solving abilities</li><li>Ability to manage multiple shipments and priorities simultaneously</li><li>Proficiency in Microsoft Office applications</li><li>Ability to work effectively in a dynamic, fast-paced environment</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>About the Role:</span></b><span><br> We are seeking a highly experienced and strategic Logistics &amp; Forwarding Manager to lead our forwarding operations. This role is pivotal in driving efficiency, profitability, and growth. The ideal candidate will possess deep expertise in multi-modal transportation and a robust network within the Jordanian market and the wider international logistics community.</span></p><br><p><span>You will not only oversee the operational execution of shipments but will also play a critical commercial role</span><span>partnering closely with the sales department to secure business and leveraging your negotiation skills to secure the best transporter deals and competitive rates from providers.</span><br></p><br><span>​</span><br><br><p><b><span>Key Responsibilities:</span></b><br></p><br><p><b><span>Pricing &amp; Procurement by ensuring:</span></b><br></p><br><ul><li><span>All sales requests are attended to, and freight rates are obtained and negotiated from the most suitable agents, shipping lines, and carriers are contacted for competitive rates.</span><br></li><li><span>The best logistics and transport providers are secured to optimize cost at the needed service levels.</span><br></li><li><span>The profitability of offers and that the pricing aligns with market trends and company financial goals.</span><br></li></ul><p><b><span>Operational Excellence (Multi-Modal)</span></b><br></p><br><ul><li><span>Oversee end-to-end forwarding operations across Land (In-land &amp; Out-land), Airfreight (Import &amp; Export), and Ocean Freight (Import &amp; Export).</span><br></li><li><span>Manage the entire shipping lifecycle including booking, documentation, and cargo tracking to ensure adherence to timelines.</span><br></li><li><span>Develop and implement operational policies to enhance efficiency, quality, and service delivery.</span><br></li></ul><p><b><span>Relationship Management (Internal &amp; External)</span></b><br></p><br><ul><li><b><span>Internal:</span></b><span> Collaborate closely with the Sales department to support business development.&nbsp;</span><br></li><li><b><span>External:</span></b><span> Leverage and expand strong relationships with international networks, international/local agents, and shipping lines in Jordan.</span><br></li><li><span>Maintain excellent rapport with clients, ensuring swift resolution of requests, complaints, and problems.</span><br></li></ul><p><b><span>Compliance, Documentation, &amp; Financial Control</span></b><br></p><br><ul><li><span>Ensure strict compliance with international and local shipping regulations, including customs requirements and trade agreements.</span><br></li><li><span>Oversee the preparation and verification of essential shipping documents (Bills of Lading, Commercial Invoices, Certificates of Origin).</span><br></li><li><span>Manage the departmental budget, monitor operational costs, and identify cost-reduction opportunities.</span><br></li><li><span>Prepare and analyze performance reports (revenue, costs, efficiency metrics) and manage risk mitigation strategies, including insurance and claims handling.</span><br></li></ul><span>​</span><br><br><br><span>Requirements</span><p><b><span>Qualifications &amp; Experience:</span></b><br></p><br><ul><li><b><span>Experience:</span></b><span> Minimum of 10-12 years of progressive experience in freight forwarding, specifically managing Land, Air, and Ocean operations (Import &amp; Export).</span><br></li><li><b><span>Industry Knowledge:</span></b><span> Strong knowledge of the local Jordanian logistics market, including key shipping lines, customs regulations, and local agents.</span><br></li><li><b><span>Network:</span></b><span> Established relationships with international networks and local service providers is essential.</span><br></li><li><b><span>Leadership:</span></b><span> Proven experience leading and developing a team.</span><br></li><li><b><span>Negotiation:</span></b><span> Strong commercial acumen with a proven track record of negotiating the best rates and terms with transporters, carriers, and agents.</span><br></li><li><b><span>Commercial Mindset:</span></b><span> Ability to work cross-functionally with Sales and Marketing to support revenue growth.</span><br></li></ul><p><b><span>Key Competencies:</span></b><br></p><br><ul><li><span>Strategic Planning &amp; Analytical Thinking.</span><br></li><li><span>Strong Communication &amp; Interpersonal Skills.</span><br></li><li><span>Problem-Solving &amp; Crisis Management.</span><br></li><li><span>Financial &amp; Budgetary Management.</span><br></li><li><span>Customer-Centric Approach.</span><br></li><li><span>Excellent Follow-up Skills.</span><br></li></ul><br><span>Benefits</span><p><b><span>What We Offer:</span></b><br></p><br><ul><li><span>Competitive salary package.</span><br></li><li><span>Leadership opportunity in a dynamic environment.</span><br></li></ul><ul><li><span><span><span>The chance to manage a diverse and complex supply chain network</span></span><br></span></li></ul><br> </div>