وظائف رسام معماري - عمّان الأردن
١٧١ وظائف شاغرة
<p>We are seeking an experienced Technical Architect to lead the design and implementation of technology solutions that support business objectives and align with enterprise architecture standards. The ideal candidate will combine strong technical expertise with strategic thinking to deliver scalable, secure, and high-performing solutions while providing technical leadership across projects. Key Responsibilities Design end-to-end technical architectures for enterprise systems, applications, and integrations. Develop architecture blueprints, technical specifications, and solution design documentation. Evaluate, recommend, and select appropriate technologies, frameworks, platforms, and tools based on business and technical requirements. Provide technical leadership and guidance to development teams throughout the software development lifecycle. Ensure solutions are scalable, secure, maintainable, and aligned with industry best practices and organizational standards. Conduct architecture and code reviews to ensure compliance with technical standards and quality requirements. Collaborate with business analysts, project managers, product owners, and key stakeholders to translate business requirements into effective technical solutions. Identify technical risks, dependencies, and constraints, and develop mitigation strategies. Design and oversee system integration approaches to ensure seamless interoperability between applications and platforms. Stay up to date with emerging technologies, industry trends, and architectural best practices to drive innovation. Mentor and support junior architects, developers, and technical team members by promoting knowledge sharing and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Proven experience in solution or technical architecture, software design, and enterprise application development. Strong understanding of cloud platforms, system integration, APIs, microservices, and enterprise architecture principles. Experience with modern development frameworks, databases, and DevOps practices. Excellent analytical, problem-solving, and communication skills. Ability to collaborate effectively with cross-functional teams and influence technical decisions. Relevant architecture or cloud certifications are considered an advantage.</p>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D equivalent.</li><li>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: Driver s License</li></ul><p></p></section>
<p><strong>Job Overview</strong></p><p>We are seeking a motivated BIM Architect to join our design and project delivery team in Amman, Jordan. </p><p>This entry- to mid-level position is ideal for an Associate professional with up to 4 years of experience who is passionate about integrating Building Information Modeling (BIM) into architectural practice. </p><p>You will collaborate with architects, engineers, and project stakeholders to develop accurate, coordinated models that drive efficient design, coordination, and construction documentation.</p><p> </p><p><strong>About the Company</strong></p><p>We are a dynamic architectural and design firm dedicated to delivering innovative, sustainable, and technically proficient projects across various sectors. </p><p>Our multidisciplinary team leverages BIM and digital workflows to enhance collaboration, streamline processes, and ensure high-quality outcomes for clients in Jordan and beyond.</p><p> </p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Develop and manage BIM models (architectural and integrated disciplines) for a range of project types from concept through construction documentation.</li><li>Coordinate with project teams to ensure model accuracy, clash detection, and timely updates to reflect design changes.</li><li>Assume lead or supporting roles in BIM execution planning, standards enforcement, and model organization according to project requirements.</li><li>Create and maintain detailed 3D visualizations, and BIM deliverables aligned with BIM execution plans (BEP) and client standards.</li><li>Assist in the development of parametric models, families, and libraries to improve efficiency and consistency.</li><li>Participate in design reviews, coordination meetings, and construction documentation reviews with internal and external stakeholders.</li><li>Collaborate with engineers and consultants to resolve coordination issues and ensure interoperability across disciplines.</li><li>Support QA/QC processes for BIM content, data management, and model validation.</li><li>Document BIM processes, standards, and best practices for ongoing projects and onboarding new team members.</li></ul><p> </p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Architecture .</li><li>0–4 years of professional experience in BIM-enabled architectural design and documentation.</li><li>Proficiency with industry-standard BIM software (e.g., Autodesk Revit) and related tools (e.g., AutoCAD, Navisworks, BIM 360/ACC, Dynamo is a plus).</li><li>Strong understanding of BIM workflows, model management, and data organization within architectural projects.</li><li>Experience with creating and managing families, annotations, scheduling, and visualization in BIM models.</li><li>Knowledge of local building codes, standards, and regulatory requirements in Jordan is advantageous.</li><li>Strong analytical, problem-solving, and communication skills with the ability to work collaboratively in a cross-disciplinary team.</li><li>Detail-oriented with a commitment to accuracy and quality control.</li></ul><p> </p><p><strong>Required Skills</strong></p><ul><li>Full Proficiency in Autodesk Revit (Architecture) and BIM-authoring workflows.</li><li>Model management, clash detection, and coordination (Navisworks, BIM 360/ACC).</li><li>2D drafting and 3D visualization, including documentation for construction.</li><li>Data organization, parameterization, and family creation within BIM environments.</li><li>Effective communication, teamwork, and ability to interpret design intent.</li><li>Basic scripting or Dynamo experience is a plus.</li></ul><p> </p><p><strong>Benefits and Perks</strong></p><ul><li>Professional development opportunities, including BIM training and certification support.</li><li>Collaborative team culture with exposure to diverse projects and disciplines.</li><li>Flexible working arrangements where possible and a supportive work environment.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>AJi Group is seeking an experienced Architect Interior Designer to join our team in Amman. The ideal candidate will be responsible for developing and executing interior design concepts for various projects. This role requires a strong understanding of architectural principles and interior design practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Interior Design, Architecture, or a related field.</li><li>6-9 years of professional experience in interior architectural design.</li><li>Strong portfolio showcasing technical and design capabilities.</li><li>Excellent command of Revit; proficiency in AutoCAD and Adobe Creative Suite is required.</li><li>Experience working on large-scale, multidisciplinary projects.</li><li>Healthcare project experience is an advantage.</li><li>Good English communication skills.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p>
<h4>Responsibilities:</h4>
<ol>
<li><strong>Strategy & architecture leadership</strong><br>
Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br>
Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br>
Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br>
Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br>
Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li>
<li><strong>AI solution design & technical oversight</strong><br>
Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br>
Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br>
Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br>
Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br>
Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br>
Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li>
<li><strong>Platform engineering & infrastructure</strong><br>
Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br>
Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br>
Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br>
Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br>
Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li>
<li><strong>Governance, compliance & responsible AI</strong><br>
Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br>
Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br>
Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br>
Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br>
Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li>
<li><strong>Technical leadership & enablement</strong><br>
Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br>
Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br>
Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br>
Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br>
Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li>
<li><strong>Stakeholder engagement & communication</strong><br>
Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br>
Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br>
Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br>
Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li>
</ol>
<h4>Requirements</h4>
<p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br>
Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br>
Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br>
TOGAF or equivalent enterprise architecture certification is preferred.<br>
7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br>
4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br>
Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br>
Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br>
Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br>
Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p>
<h4>Skills:</h4>
<p><strong>Technical competencies:</strong><br>
AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p>
<p><strong>AI & technology skills:</strong><br>
Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br>
Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br>
Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br>
Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br>
Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br>
Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br>
Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br>
Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>
<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for secure, scalable, and compliant platform foundations. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define, build, and operate cloud platforms that enable reliable application delivery, enterprise modernization, and measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking Cloud Architect/Engineer professionals for our Amman office to support cloud transformation engagements across advisory, architecture, engineering, and implementation activities.</p><p>Candidates may be considered for either architecture-focused or engineering-focused responsibilities depending on their experience, technical depth, stakeholder exposure, and interview performance.</p><p>This role is open to candidates with a minimum of 3+ years of relevant cloud experience. Final grade will be decided upon screening and interview completion, within the Senior Consultant to Manager level range.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Architecture & Advisory</strong></p><ul><li>Support or lead architectural design sessions and define target-state cloud platform architectures using Azure or AWS Cloud Adoption Framework and Well-Architected principles.</li><li>Define landing zone standards covering identity and access management, enterprise networking, governance guardrails, policy, tagging, logging, resilience, and observability baselines.</li><li>Design account structures and onboarding standards across Azure Management Groups and Subscriptions, and AWS Organizations, OUs, and Accounts, under a unified governance model.</li><li>Publish enterprise connectivity blueprints including hub-and-spoke, Transit or Virtual WAN, private connectivity, DNS resolution, and firewall patterns.</li><li>Govern platform decisions through architecture review gates, decision logs, documented trade-offs, exception governance, and compensating controls.</li></ul><p><strong>Cloud Engineering & Implementation</strong></p><ul><li>Implement Azure landing zones and account onboarding activities using standard checklists and Infrastructure as Code modules, including Terraform.</li><li>Deliver network foundations including virtual networks, Virtual WAN, DNS resolution, routing, ExpressRoute, VPN, Private Link, and firewall configurations.</li><li>Deploy, configure, and baseline Kubernetes clusters including AKS/EKS, container registry standards, Docker, Helm, cluster add-ons, and operational readiness checks.</li><li>Apply governance guardrails including Azure Policy, AWS SCPs, resource tagging standards, diagnostic settings, and logging configurations.</li><li>Implement identity and access patterns including RBAC, least privilege, service principals, and managed identities as defined by security baselines.</li></ul><p><strong>Delivery, Documentation & Stakeholder Support</strong></p><ul><li>Troubleshoot platform issues, resolve delivery blockers through root-cause analysis, and propose implementation-ready fixes aligned to baseline standards.</li><li>Produce evidence packs and operational handover artefacts including runbooks, monitoring dashboards, escalation paths, and support readiness inputs.</li><li>Contribute to reusable intellectual property including blueprints, IaC modules, templates, checklists, and decision guides.</li><li>Work effectively with architects, security teams, developers, operations teams, and client stakeholders to deliver practical cloud solutions.</li></ul><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p><strong>What We Look For</strong></p><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p>
<h4>Responsibilities:</h4>
<ol>
<li><strong>Strategy & architecture leadership</strong><br>
Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br>
Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br>
Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br>
Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br>
Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li>
<li><strong>AI solution design & technical oversight</strong><br>
Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br>
Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br>
Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br>
Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br>
Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br>
Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li>
<li><strong>Platform engineering & infrastructure</strong><br>
Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br>
Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br>
Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br>
Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br>
Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li>
<li><strong>Governance, compliance & responsible AI</strong><br>
Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br>
Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br>
Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br>
Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br>
Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li>
<li><strong>Technical leadership & enablement</strong><br>
Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br>
Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br>
Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br>
Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br>
Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li>
<li><strong>Stakeholder engagement & communication</strong><br>
Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br>
Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br>
Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br>
Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li>
</ol>
<h4>Requirements</h4>
<p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br>
Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br>
Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br>
TOGAF or equivalent enterprise architecture certification is preferred.<br>
7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br>
4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br>
Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br>
Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br>
Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br>
Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p>
<h4>Skills:</h4>
<p><strong>Technical competencies:</strong><br>
AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p>
<p><strong>AI & technology skills:</strong><br>
Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br>
Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br>
Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br>
Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br>
Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br>
Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br>
Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br>
Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking an AI Solutions Architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI Solutions Architect works closely with AI Engineers, IT Business Partners, AI Champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI Proof of Value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p><p>Responsibilities:</p><ol><li>Strategy & Architecture Leadership<ul><li>Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments</li><li>Collaborate with the Architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles</li><li>Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders</li><li>Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles</li><li>Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware</li></ul></li><li>AI Solution Design & Technical Oversight<ul><li>Architect end-to-end AI solutions across the company's key business domains including Manufacturing, Quality & Regulatory Affairs, R&D, Commercial, Supply Chain, HR, and Finance</li><li>Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints</li><li>Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance</li><li>Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability</li><li>Guide AI Developers in translating architecture designs into well-structured, maintainable, and production-ready solutions</li><li>Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows</li></ul></li><li>Platform Engineering & Infrastructure<ul><li>Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling</li><li>Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards</li><li>Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers</li><li>Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team</li><li>Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable</li></ul></li><li>Governance, Compliance & Responsible AI<ul><li>Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes</li><li>Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns</li><li>Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository</li><li>Coordinate with IT Security, Data Privacy, Legal, Quality Assurance, and Regulatory Affairs to ensure AI solutions meet all applicable oversight requirements</li><li>Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning</li></ul></li><li>Technical Leadership & Enablement<ul><li>Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI Developer team</li><li>Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team</li><li>Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality</li><li>Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments</li><li>Represent the company's AI technical standards in cross-functional project delivery teams and steering committees</li></ul></li><li>Stakeholder Engagement & Communication<ul><li>Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences</li><li>Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges</li><li>Collaborate with IT Business Partners and AI Champions to provide technical feasibility input into AI opportunity assessments</li><li>Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or related technical field</li><li>Master's degree in Artificial Intelligence, Data Science, Computer Science, or related discipline is preferred</li><li>Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred</li><li>TOGAF or equivalent enterprise architecture certification is preferred</li><li>7-10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation</li><li>4-6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment</li><li>Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment</li><li>Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred</li><li>Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred</li><li>Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred</li></ul><p>Skills:</p><p><strong>Technical Competencies:</strong></p><ul><li>AI/ML Architecture & Solution Design</li><li>Cloud Platform Architecture (Azure / AWS / GCP)</li><li>ML Ops & Model Lifecycle Management</li><li>Enterprise Integration & API Design</li><li>Data Architecture & Data Engineering</li><li>AI Governance, Ethics & Responsible AI</li><li>Pharmaceutical Regulatory Compliance (GxP, FDA, EMA)</li></ul><p><strong>AI & Technology Skills:</strong></p><ul><li>Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design</li><li>Strong hands-on proficiency with Azure AI Services, Azure Machine Learning, MLflow, or equivalent MLOps tooling</li><li>Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns</li><li>Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms</li><li>Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines</li><li>Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases</li><li>Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (Preferred)</li><li>Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment</li></ul><p></p></section>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Overview</strong> </p> <p>GovCIO is currently hiring a Senior Computer Systems Engineer/Architect to support Special Operations communications. This position will be in Jordan and will be an on-site position</p> <p> <strong>Responsibilities</strong> </p> <p>Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements.</p> <p> </p> <ul> <li>Develop and implement QoS for a voice/video/data network environment</li> <li>Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems</li> <li>Develops and generates conceptual, logical, and physical network architectures, resulting in documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture</li> <li>Provide operational support services for WAN and LAN technologies</li> <li>Plans network layouts and configures systems to user environments</li> <li>Analyzes network topologies and traffic, and capacity requirements</li> <li>Work with DOD customers to fill information gaps and communicate architecture and technical solutions</li> <li>Supports the acquisition of hardware and software, as well as needed</li> <li>Develop detailed logical designs in areas of: Gigabit Ethernet Switching/Routing (EIGRP & BGPv4), QOS, DMVPN, IPv4 & Multicast architecture</li> <li>Perform Network Engineering and Architecture Duties for a Wide Area Networking environment</li> </ul> <p> <strong>Qualifications</strong> </p> <p>Bachelor's with 8+ years (or commensurate experience)<br> <br> </p> <p>Required Skills and Experience</p> <ul> <li>Clearance Required: TS/SCI</li> <li>CompTIA SecurityX (copy presented with application)</li> <li>CompTIA Linx+ (copy presented with application)</li> <li>Cisco Certified Network Professional (CCNP) certification (copy presented with application)</li> <li>3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in EIGRP, OSPF, BGP, L3VPN, MPLS, DMVPN, FlexVPN, Redistribution, Route-Maps, Policy Based Routing, AAA, ACLs, VLANs, NAT, NTP.</li> <li>Must have a strong, proven background with senior-level experience with Cisco ISE, VMPS, Solarwinds, Orion, Spectrum, SNMP-C, Secure CRT, Radius/TACACS+, FWD Networks</li> <li>Strong attention to detail, good documentation skills, and ability to lead network development, network design, access, and remote administration architectures</li> <li>Proven experience in conducting site surveys to ensure locations are suitable for future installation.</li> <li>Strong troubleshooting and critical thinking skills</li> <li>Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills</li> <li>High-level experience in designing and implementing enterprise-level networks</li> <li>Intermediate to expert-level knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies</li> <li>Current and active U.S. Passport</li> <li>Current and active U.S. Driver's License</li> <li>Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments</li> <li>Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards</li> </ul> <p> <br>Preferred Skills and Experience</p> <ul> <li>Master of Business Administration</li> <li>PMI PMP</li> <li>Experience supporting U.S. Special Operations</li> <li>Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab.</li> </ul> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong>About Maqsam</strong> <p> <strong>Maqsam </strong>is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, <strong>Maqsam </strong>has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> Your Opportunity <p>As a <strong>Senior AI Agent Architect, </strong>you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with Product, Engineering, and Customer Success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p> Key Responsibilities <ul> <li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li> <li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li> <li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li> <li>Set up and improve AI agent workflows, actions, and interaction logic.</li> <li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li> <li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li> <li>Review testing results and client feedback, then translate them into clear improvements.</li> <li>Collaborate with Product, Engineering, Customer Success, and other teams to align AI agent behavior with client needs.</li> <li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li> <li>Help define best practices for AI agent design, KB structuring, prompt quality, and evaluation.</li> <li>Support and guide less experienced team members when needed.</li> </ul> Who We re Looking For <ul> <li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li> <li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li> <li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li> <li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li> <li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li> <li>Strong critical thinking and attention to detail.</li> <li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li> <li>Ability to work effectively with cross-functional teams, including Product, Engineering, Customer Success, and client-facing teams.</li> <li>At least 2 3 years of relevant work experience is preferred.</li> <li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li> <li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li> </ul> What We Provide you <p>Join a world-class team at <strong>Maqsam</strong>, where your growth is our priority. Here s what you can expect:</p> <ul> <li>A collaborative and friendly environment with flexible hours.</li> <li>Many opportunities to learn, grow and become a world-class professional.</li> <li>A fair compensation.</li> <li>A culture that thrives on open communication and transparency.</li> <li>First-class health insurance.</li> <li>Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul> <p> </p> <p>Ready to join <strong>Maqsam's </strong>team? Apply now!</p></div></section>
<p><h4>Job summary</h4>
<p>Muller's Solutions is seeking an experienced Aconex Solution Architect (Technical Lead) to lead the architecture, implementation, deployment, and optimization of Oracle Aconex solutions. The successful candidate will be responsible for designing scalable solutions, leading technical delivery, configuring the Aconex platform, and ensuring successful implementation throughout the project lifecycle. This role requires a strong blend of solution architecture, technical leadership, stakeholder engagement, and hands-on Oracle Aconex expertise.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the end-to-end implementation and deployment of Oracle Aconex solutions.</li>
<li>Design scalable Aconex solution architectures based on business and project requirements.</li>
<li>Gather and analyze business and technical requirements and translate them into solution designs.</li>
<li>Configure Oracle Aconex projects, document structures, workflows, forms, correspondence, user roles, permissions, and security settings.</li>
<li>Develop implementation strategies, deployment plans, and solution roadmaps.</li>
<li>Lead technical workshops and provide expert guidance to business and project stakeholders.</li>
<li>Design and oversee integrations between Oracle Aconex and enterprise applications using available APIs and integration methods.</li>
<li>Plan and execute document and data migration activities from legacy systems to Oracle Aconex.</li>
<li>Lead system configuration, testing (SIT/UAT), go-live activities, and post-implementation support.</li>
<li>Ensure compliance with document control standards, governance policies, and industry best practices.</li>
<li>Troubleshoot complex technical issues and recommend effective solutions.</li>
<li>Prepare solution architecture documents, technical specifications, deployment guides, and implementation documentation.</li>
<li>Provide technical leadership, mentoring, and support to project teams throughout the implementation lifecycle.</li>
</ul>
<h4>Requirements</h4>
<h4>Required qualifications</h4>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Engineering, Construction Management, or a related field.</li>
<li>8–10+ years of relevant experience, including extensive hands-on experience with Oracle Aconex.</li>
<li>Proven experience leading Oracle Aconex implementation and deployment projects from initiation through go-live.</li>
<li>Strong expertise in Aconex configuration, document control, workflows, correspondence management, forms, and security.</li>
<li>Experience designing enterprise document management solutions and implementation strategies.</li>
<li>Experience integrating Oracle Aconex with enterprise systems and external applications.</li>
<li>Strong understanding of document management, project information management, and engineering/construction workflows.</li>
<li>Excellent analytical, problem-solving, communication, and stakeholder management skills.</li>
<li>Experience leading technical teams and coordinating implementation activities.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Oracle Aconex certifications are highly desirable.</li>
<li>Experience in engineering, construction, infrastructure, real estate, or capital projects.</li>
<li>Knowledge of document control best practices and project information management.</li>
<li>Experience with APIs, system integrations, and data migration.</li>
<li>Familiarity with cloud-based enterprise applications and digital transformation initiatives.</li>
<li>Experience working in remote and cross-functional project environments.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Oracle Aconex architecture</li>
<li>Oracle Aconex implementation & deployment</li>
<li>Solution design</li>
<li>Technical leadership</li>
<li>Document control & document management</li>
<li>Workflow configuration</li>
<li>System integration</li>
<li>Data & document migration</li>
<li>User & security configuration</li>
<li>Stakeholder management</li>
<li>Technical documentation</li>
<li>Testing (SIT/UAT) & go-live support</li>
<li>Problem solving & troubleshooting</li>
</ul></p><p></p>
<p>Day to day involvement in development of project design tasks assigned by the team leader from early stages of design, through technical design development, to the construction documentation.</p><p>Design Management and Team Leadership:</p><ul><li>Adhere to project deadlines</li><li>Maintain the design quality standards.</li><li>Deliver the project under the guidance of Project Architect (PA), Senior Architect (SA) and/or Design Manager (DM)</li></ul><p><b>Design & Technical Expertise:</b></p><ul><li>Contribute to preparation of project/s concept design preparation including but not limited to: Project Model/s and Graphical presentation Drawings and Reports</li><li>Collaborate with SA or DM on complex design challenges and ensure technical feasibility.</li><li>Develop specific project deliveries while maintaining high quality design and construction documents.</li><li>Adopt creative design and problem solving approach.</li><li>Participate in the design coordination process within Architecture team.</li><li>Develop project BIM Models and design documents (drawings and reports).</li><li>Be informed about the applicable codes requirements and building materials/systems.</li><li>Maintain the models BIM quality level under the guidance of PA/SA/DM with the BIM Coordinator / Manager.</li><li>Accountable for successful project delivery of assigned tasks meeting the targeted deadlines.</li><li>Accountable for maintaining the Quality of assigned tasks.</li><li>Accountable for efficient planning and utilization of project s man hours assigned by team leader.</li></ul><p>Communication and Collaboration:</p><ul><li>Fluency in spoken and written communication</li><li>Active participation in internal meetings and workshops.</li><li>Building strong relationships with other team members.</li><li>Promoting and maintaining collaborative environment in the office</li></ul><p>Department Operations:</p><ul><li>Maintain professional code of conduct in line with the company s ethics.</li><li>Collaborate effectively with other disciplines.</li><li>Participate in Knowledge sharing and skills development.</li><li>Develop ownership approach to assigned design tasks.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s in architecture with good experience.</li><li>Minimum of [2] years of experience in architectural design (Architect Level I).</li><li>Previous training or coop experience in architectural design (Architect).</li><li>Strong understanding of architectural design principles.</li><li>Excellent communication, collaboration, and interpersonal skills.</li><li>Proficient in BIM process, implementation and workflows.</li></ul>
<p>Day to day involvement in development of project design activities and production from the early stage design, through technical design development, to the construction documentation. Adhere to project deadlines. Maintain the design quality standards. Deliver the project under the guidance Senior Architect (SA) and/or Design Manager (DM) while providing technical support to Architects. Participate in the implementation of the project execution plan. Participate in the preparation of the projects list of deliverables. Contribute to preparation of project/s concept design preparation including but not limited to: Project Model/s and Graphical presentation Drawings and Reports Collaborate with SA and DM on complex design challenges and ensure technical feasibility. Develop project deliveries while maintaining high quality design documents and construction drawings. Adopt creative design and problem solving approach. Participate in the design coordination process within Architecture team and with disciplines ( in house or external design partners: civil, structure, MEP, ID, Landscape, vertical transportation, & other specialists consultant) Develop project BIM Models and production of Design documents/reports. Participate in design code review and building materials/systems selection. Maintain the models BIM quality level in coordination with the BIM Coordinator / Manager. Implement successfully the project BIM Execution plan. Accountable for successful project delivery meeting the targeted deadlines. Accountable for maintaining the project deliverables Quality. Accountable for efficient planning and utilization of project s man hours assigned by team leader.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s in architecture with good experience. Minimum of [4] years of experience in architectural design. Strong understanding of architectural design principles, Project Delivery, and basics of building codes. d. Minimum of 1 years experience in GCC region. Excellent communication, collaboration, and interpersonal skills. Proficient in BIM process, implementation and workflows.</p>
<p><h4>Position overview</h4>
<p>We are seeking a highly skilled visualization technology specialist to create high-quality, state-of-the-art photorealistic 3D renderings and immersive storytelling content across architecture and engineering disciplines. The ideal candidate is highly proficient across the end-to-end CGI workflow from image planning and camera composition, modeling, lighting, texturing/material development, to final rendering and post-production. This role combines architectural visualization, VR engineering simulation, presentation design graphics, and emerging AI-assisted workflows, with support for UI/UX prototypes that communicate complex ideas in clear and engaging ways. UI/UX experience is a plus, as this role is quite different from what a visualizer would typically do. The ideal candidate is both design-driven and technology-savvy, with a strong artistic background blended with technical skills and a persona that always keeps themselves up-to-date with the latest technology, with the ability to master and integrate multiple software platforms to deliver cutting-edge visualization solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the full CGI production workflow, including modeling, lighting, texturing, shading, look development, scene management, compositing, and post-production.</li>
<li>Deliver photorealistic 3D renderings, animations, and visualizations for architectural, engineering, and digital projects such as interiors, exteriors, masterplans, and infrastructure.</li>
<li>Develop and manage real-time rendering and immersive environments using AR/VR platforms (Unreal Engine, Twinmotion) to support design reviews and client engagement.</li>
<li>Create branded client presentations that integrate renders, diagrams, and storytelling to strengthen proposals and design reviews.</li>
<li>Support the design team in developing UI/UX layouts and prototypes for digital platforms including dashboards, interactive kiosks, and AR/VR applications.</li>
<li>Collaborate closely with architects, engineers, and consultants to visualize concepts effectively across all project stages.</li>
<li>Maintain consistency by ensuring all visuals align with project branding, design narrative, and technical accuracy.</li>
<li>Research, experiment with, and apply AI-driven visualization tools (e.g., ComfyUI) to streamline workflows and improve production efficiency.</li>
</ul>
<h4>About the company</h4>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Position overview</h4>
<p>We are seeking a highly skilled visualization technology specialist to create high-quality, state-of-the-art photorealistic 3D renderings and immersive storytelling content across architecture and engineering disciplines. The ideal candidate is highly proficient across the end-to-end CGI workflow from image planning and camera composition, modeling, lighting, texturing/material development, to final rendering and post-production. This role combines architectural visualization, VR engineering simulation, presentation design graphics, and emerging AI-assisted workflows, with support for UI/UX prototypes that communicate complex ideas in clear and engaging ways. UI/UX experience is a plus, as this role is quite different from what a visualizer would typically do. The ideal candidate is both design-driven and technology-savvy, with a strong artistic background blended with technical skills and a persona that always keeps themselves up-to-date with the latest technology, with the ability to master and integrate multiple software platforms to deliver cutting-edge visualization solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the full CGI production workflow, including modeling, lighting, texturing, shading, look development, scene management, compositing, and post-production.</li>
<li>Deliver photorealistic 3D renderings, animations, and visualizations for architectural, engineering, and digital projects such as interiors, exteriors, masterplans, and infrastructure.</li>
<li>Develop and manage real-time rendering and immersive environments using AR/VR platforms (Unreal Engine, Twinmotion) to support design reviews and client engagement.</li>
<li>Create branded client presentations that integrate renders, diagrams, and storytelling to strengthen proposals and design reviews.</li>
<li>Support the design team in developing UI/UX layouts and prototypes for digital platforms including dashboards, interactive kiosks, and AR/VR applications.</li>
<li>Collaborate closely with architects, engineers, and consultants to visualize concepts effectively across all project stages.</li>
<li>Maintain consistency by ensuring all visuals align with project branding, design narrative, and technical accuracy.</li>
<li>Research, experiment with, and apply AI-driven visualization tools (e.g., ComfyUI) to streamline workflows and improve production efficiency.</li>
</ul>
<h4>About the company</h4>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p><p>Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team. This role is ideal for a high-impact Individual who thrives on autonomy and scale. You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing. You will operate at a high level, providing technical leadership across multiple teams. By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.</p><p>Your Top Responsibilities:</p><ul><li>End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.</li><li>Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.</li><li>Technical Force Multiplier: Set the standard for engineering excellence. Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.</li><li>Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.</li><li>Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.</li><li>Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.</li></ul><p>What We Expect from You:</p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul><p>What We Provide:</p><ul><li>Join a world-class team at Maqsam, where your growth is our priority. Here s what you can expect:</li><li>High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.</li><li>A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.</li><li>Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.</li><li>Fair Compensation: We deeply value your contribution and expertise.</li><li>Transparency: A culture that thrives on open communication and flat technical discussions.</li><li>Benefits: First-class health insurance, and more.</li><li>Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.</li></ul><p>Ready to lead at Maqsam? Apply now! #LI-DNI</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.</li><li>Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.</li><li>Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.</li><li>Database Mastery: Extensive experience with relational databases (e.g., PostgreSQL), including schema design, query optimization, and handling data at scale.</li><li>Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.</li><li>Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.</li></ul><p>Additional Information (Added Advantages):</p><ul><li>Leadership & Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .</li><li>Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.) or real-time communication platforms is a strong plus.</li><li>Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.js (or comparable frontend frameworks), and PostgreSQL is preferred.</li><li>AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.</li><li>Education: A degree in Computer Science, Engineering, or a related field is preferred.</li></ul>
<p>We are looking for a Senior Backend Engineer who is passionate about building great products for our customers. You need to be dynamic, collaborative, and curious as we build new experiences, improve existing products, and develop distributed systems powering the Middle East largest travel e-commerce websites.</p><p><b>Responsibilities</b>:</p><ul><li>Design Technical/Integration Architectures, including development, runtime, and operations architectures</li><li>Define scalable solutions using Service Oriented Architecture (SOA) patterns, and microservices automating business process models and cloud-based services.</li><li>Design message and event-driven architectures.</li><li>Lead implementation of large, complex solutions from establishing project requirements and goals to solution "go-live"</li><li>Provide Technical design across multiple projects and clients</li><li>Provide Technology Consulting services covering areas such as Architectural Strategy, Architectural review/audit and Architecture road-map.</li><li>Manages the risks, issues, and dependencies of the scoped solution</li><li>Responsible for roadmaps for integration technologies (current and future).</li><li>Introducing Agile processes to the existing team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree in Computer Science, Engineering or a related subject.</p><p>4+ years of intensive Java backend development and solution architecture. (Java, Spring Boot, API Security, Redis, RabbitMQ, Kafka, Sql and NoSql databases, Docker, Kubernetes, AWS)</p><p>Knowledge in NodeJS is nice to have</p><p>Should be working on Java 8 or Java 11</p><p>Strong experience in hands-on platform delivery and architecture design</p><p>Full understanding of Cloud service, AWS and DevOps tools and CI/CD process</p><p>Strong experience with the full life cycle of Agile software development processes, approaches, delivery and methods with scaling to the Enterprise and release management processes.</p><p>Thought leadership and Technical knowledge combined with delivery experience in some of these areas: Legacy platform migration RESTful APIs and API gateways Microservices based Architecture Cloud deployment (AWS mainly)</p><p>Ability to influence and guide senior stakeholders on technical solutions</p><p>Excellent documentation, presentation and communication skills</p>
<p><h4>Company description</h4>
<p>Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotelu2019s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.</p>
<h4>Job description</h4>
<p>Reporting to the director, front office and assistant front office manager(s), responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offer professional, friendly and engaging service.</li>
<li>Greet, check in and settle guest accounts while ensuring all service standards are followed.</li>
<li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</li>
<li>Handle guest requests, questions and concerns effectively and promptly.</li>
<li>Promote a professional team environment.</li>
<li>Follow department policies, procedures and service standards.</li>
<li>Perform any and all other tasks assigned by management.</li>
<li>Uphold the highest standard of internal and external customer service at all times.</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.</li>
<li>Follow all policies and procedures ascertained by the hotel.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proficient in the English language (verbal and written), second language is an asset.</li>
<li>Previous experience and knowledge of property manager is an asset.</li>
<li>Required knowledge of Windows Office Suite.</li>
<li>Must be able to handle multiple tasks in a dynamic, fast-paced environment.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Able to stand for long periods, at least 8 hours per shift.</li>
</ul>
<h4>Additional information</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>