وظائف لخريجي كلية التجارة انجليزى في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i><strong>A little taste of your day-to-day</strong></i></p><br><p><i><strong>Every day is different at IHG, but you’ll mostly be:</strong></i></p><br><p>• Leading the planning, coordination and successful delivery of meetings, conferences and events from enquiry through to completion.</p><br><p>• Building and maintaining strong relationships with clients to understand their needs and deliver exceptional event experiences.</p><br><p>• Managing event enquiries, preparing tailored proposals and contracts, and maximising sales opportunities to drive revenue.</p><br><p>• Overseeing the accuracy of all event bookings, function sheets and operational details within the Sales &amp; Catering system.</p><br><p>• Monitoring event performance, preparing reports and analysing results to identify opportunities for continuous improvement.</p><br><p>• Conducting pre-event meetings, communicating client requirements to operational teams, and ensuring all event specifications are delivered.</p><br><p><i><strong>What we need from you</strong></i></p><br><p>•Fluent in spoken and written English; additional language skills are an advantage.</p><br><p>• Previous experience in conference and events management, hotel sales, or a similar leadership role within the hospitality industry.</p><br><p>• Proven ability to manage meetings, conferences and events from planning through to successful execution.</p><br><p>• Excellent communication, negotiation and presentation skills.</p><br><p>• Strong organisational skills with exceptional attention to detail.</p><br><p>• Flexibility to work evenings, weekends and public holidays as business requires</p><br><br> </div>

<p><b>At EY, we re all in to shape your future with confidence.</b></p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>As part of our business sustainability team, you will support EY s sustainability agenda by helping embed environmental, social and governance priorities into how we operate as a firm. This role will work with internal stakeholders across service lines, functions and geographies to coordinate sustainability initiatives, support reporting activities and drive practical actions that contribute to EY s ambition to build a better, more sustainable working world.</p><p>Your key responsibilities</p><p>You will help plan, coordinate and track sustainability initiatives across the MENA region, working closely with internal teams to gather data, monitor progress, prepare updates and support stakeholder engagement. The role requires a practical, detail-oriented professional who can translate sustainability priorities into clear actions, reliable reporting and meaningful business impact that help achieve our net zero goals.</p><p>Skills and attributes for success</p><p>Strong interest in sustainability, ESG, corporate responsibility and responsible business practices.</p><p>Ability to coordinate across teams, manage multiple priorities and follow through on actions with accuracy and discipline.</p><p>Comfort working with data, preparing concise updates and turning information into clear messages for stakeholders.</p><p>Strong written and verbal communication skills, with the ability to build positive working relationships.</p><p>A proactive, collaborative mindset and the confidence to raise ideas, identify risks and suggest practical improvements.</p><p>To qualify for the role</p><p>A Bachelor s degree or equivalent experience relevant to sustainability, such as environmental studies, environmental engineering or other relevant degrees.</p><p>Experience supporting sustainability, corporate responsibility or ESG through operations, reporting or programme coordination activities.</p><p>Strong project coordination skills, including planning, tracking actions, managing deadlines and following up with stakeholders.</p><p>Good analytical skills and proficiency in Microsoft Office tools, especially Excel and PowerPoint.</p><p>Fluent written and spoken English and Arabic.</p><p>Ideally, you ll also have</p><p>Familiarity with sustainability reporting frameworks and ESG data collection frameworks in a MENA context.</p><p>Experience working in a professional services environment or large organisations.</p><p>What we look for</p><p>We are looking for someone who is purpose-driven, organised and comfortable working across teams to make sustainability practical and measurable. You will bring curiosity, ownership and a continuous-improvement mindset, helping EY turn ambition into action through disciplined execution and inclusive collaboration.</p><p>What we offer you</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills and attributes for success</strong></p><p>Strong interest in sustainability, ESG, corporate responsibility and responsible business practices.</p><p>Ability to coordinate across teams, manage multiple priorities and follow through on actions with accuracy and discipline.</p><p>Comfort working with data, preparing concise updates and turning information into clear messages for stakeholders.</p><p>Strong written and verbal communication skills, with the ability to build positive working relationships.</p><p>A proactive, collaborative mindset and the confidence to raise ideas, identify risks and suggest practical improvements.</p><p><strong>To qualify for the role</strong></p><p>A Bachelor s degree or equivalent experience relevant to sustainability, such as environmental studies, environmental engineering or other relevant degrees.</p><p>Experience supporting sustainability, corporate responsibility or ESG through operations, reporting or programme coordination activities.</p><p>Strong project coordination skills, including planning, tracking actions, managing deadlines and following up with stakeholders.</p><p>Good analytical skills and proficiency in Microsoft Office tools, especially Excel and PowerPoint.</p><p>Fluent written and spoken English and Arabic.</p><p><strong>Ideally, you ll also have</strong></p><p>Familiarity with sustainability reporting frameworks and ESG data collection frameworks in a MENA context.</p><p>Experience working in a professional services environment or large organisations.</p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>Consistently offers professional, engaging and friendly service</li> <li>Fix and repair linen, uniforms, drapery, etc.</li> <li>Perform minor mending or alterations to guest garments</li> <li>Ensure repairs are made in a timely fashion</li> <li>Maintain an orderly workplace and clean surfaces daily</li> <li>Assist with inventories when required</li> <li>Report any faulty equipment immediately to supervisor</li> <li>Ensure all health and safety matters relating to uniforms are observed</li> <li>Attend any training courses organized by the supervisor or human resources</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience is an asset</li> <li>High school diploma, vocational training and/or 1 year work experience</li> <li>Basic understanding of the English language</li> <li>Previous experience in a luxury hotel environment desirable</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Duties &amp; Responsibilities</b></p> <ul> <li>Obtain pre-travel security clearance for flight crew members (cockpit crew, cabin crew, sky marshals, and any person authorized to travel onboard as crew) from certain countries such as the USA and Canada.</li> <li>Create and maintain a list of authorized crew (security-authorized crew) for each country.</li> <li>Prepare a crew list for each flight before departure to a destination country.</li> <li>Coordinate with concerned parties (Transportation Security Administration - USA, Home Office - UK, Transport Canada - Canada, Thai CCOC - Thailand, etc.) to allow passenger(s) to fly onboard RJ.</li> <li>Distribute aviation security rules and regulations to all concerned parties inside and outside RJ, as well as governmental authorities, and file them for follow-up.</li> <li>Obtain the necessary approval from all Jordanian and other concerned parties for deportee transportation.</li> <li>Obtain the necessary approval from all Jordanian and other concerned parties for weapon transportation.</li> <li>Follow up on all RJ CCTVs in different areas.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Well-developed interpersonal &amp; communication skills with fluency in English.</li> <li>Team Player.</li> <li>Demonstrate ability to follow instructions and complete tasks independently.</li> <li>Self-motivated, organized, self-starter and dynamic.</li> <li>Proficiency in MS Office</li> </ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the job </b></p> <p>The Scheduling Engineer is responsible for preparing and maintaining accurate flight schedules and coordinating schedule updates. The position also involves handling slot management and coordination at regulated airports to ensure compliance with aviation regulations.</p> <p><b>Duties &amp; Responsibilities: </b></p> <ul> <li>Organizing all passenger/cargo flights data information according to IATA standard.</li> <li>Ensuring the accuracy of the schedule details.</li> <li>Improving the quality of the schedule process.</li> <li>Ensuring that the schedule is up to date in all other GDS's.</li> <li>Coordinating with all concerned departments with regard to any schedule changes.</li> <li>Preparing all needed data to charter flights.</li> <li>Handling Seasonal and Ad-hoc Slot Management &amp; Coordination for all RJ's flights, landing and departing in Level 2 and Level 3 Airports, using Sabre Software/ Slot Manager Module.</li> <li>Coordinating with external business partners (airports, Slot coordinators, and charterers as example) to assure smooth running and implementation of the company's operations, and to ensure operations follow regulations and rules.</li> <li>Following up on slots of RJ flights operated to coordinated airports.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Well-developed interpersonal &amp; Communication skills.</li> <li>Time management and planning skills.</li> <li>Proficiency in MS Office</li> <li>Analytical Skills.</li> <li>Teamwork and the ability to work under pressure.</li> <li>Excellent written and oral communications skills in English and Arabic.</li> </ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Work Location Headquarter Amman Expected duration NA Duties and Responsibilities BACKGROUND UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.7 million registered Palestine Refugees. Its mission is to help Palestine Refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with 30,000 staff, most involved in direct service delivery with Palestine refugee communities. UNRWA is funded almost entirely by voluntary contributions. Within DIOS, the Investigations Division undertakes investigations and related support activities in accordance with applicable policies, procedures and professional standards. The internship/volunteer assignment is intended to provide practical support to DIOS ID in relation to reporting, data management and intake processes, while providing the intern/volunteer with exposure to professional investigative support work in a United Nations context. Purpose of Internship The purpose of the internship/volunteer assignment is to support DIOS ID in strengthening reporting, data management and intake-related processes by assisting with the organization, verification, compilation and presentation of information used for investigative intake, case monitoring and management reporting. Description of Duties and Responsibilities Under the overall guidance of designated DIOS ID staff, the intern/volunteer will support reporting, data management and intake activities, including the organization of information, maintenance of tracking tools, preparation of summaries and support to intake-related administrative processes. Specific activities include: Assist in maintaining and updating intake, case-tracking and reporting tools used by DIOS ID. Support the review, organization and consolidation of intake-related information and documentation. Assist in preparing statistical summaries, tables, dashboards, briefing notes and other management information products, as required. Support data quality checks, including consistency, completeness and accuracy of information entered in relevant tracking systems. Assist in organizing documents and records in accordance with applicable confidentiality, information-management and record-keeping requirements. Provide other administrative and analytical support related to intake, reporting and data management, as requested. Learning Objectives The internship/volunteer assignment will provide exposure to DIOS ID intake, reporting and data-management processes in a United Nations oversight context. The intern/volunteer is expected to gain practical understanding of confidentiality requirements, documentation standards, data quality, reporting discipline and the role of structured information management in supporting effective investigative work. Languages Excellent command of English; knowledge of Arabic is desirable. Additional Information Strong drafting, organizational and analytical skills. Ability to handle sensitive information with discretion, integrity and respect for confidentiality. Good working knowledge of Microsoft Office applications, particularly Excel and Word; familiarity with data visualization or case-management tools is desirable. Competencies Professionalism, integrity and respect for confidentiality. Strong communication and interpersonal skills. Attention to detail and ability to organize information accurately. Ability to work collaboratively in a multicultural environment. Commitment to learning and applying professional standards in an oversight context. Conditions of Service The internship/volunteer assignment will be carried out under the supervision of designated DIOS investigation staff. The intern/volunteer will be expected to comply with applicable UNRWA rules, confidentiality requirements and standards of conduct. The duration, modality and working arrangements will be determined in accordance with applicable UNRWA procedures and operational requirements. Intern Specific text Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Enrolment in, or recent completion of, a university degree in public administration, business administration, information management, data management, law, international relations, social sciences or another relevant field. Excellent command of English; knowledge of Arabic is desirable. Strong drafting, organizational and analytical skills. Ability to handle sensitive information with discretion, integrity and respect for confidentiality. Good working knowledge of Microsoft Office applications, particularly Excel and Word; familiarity with data visualization or case-management tools is desirable.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Headquarter Amman<br> Expected duration<br>NA<br> Duties and Responsibilities<br>BACKGROUND UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.7 million registered Palestine Refugees. Its mission is to help Palestine Refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with 30,000 staff, most involved in direct service delivery with Palestine refugee communities. UNRWA is funded almost entirely by voluntary contributions. Within DIOS, the Investigations Division undertakes investigations and related support activities in accordance with applicable policies, procedures and professional standards. The internship/volunteer assignment is intended to provide practical support to DIOS ID in relation to reporting, data management and intake processes, while providing the intern/volunteer with exposure to professional investigative support work in a United Nations context. Purpose of Internship The purpose of the internship/volunteer assignment is to support DIOS ID in strengthening reporting, data management and intake-related processes by assisting with the organization, verification, compilation and presentation of information used for investigative intake, case monitoring and management reporting. Description of Duties and Responsibilities Under the overall guidance of designated DIOS ID staff, the intern/volunteer will support reporting, data management and intake activities, including the organization of information, maintenance of tracking tools, preparation of summaries and support to intake-related administrative processes. Specific activities include: • Assist in maintaining and updating intake, case-tracking and reporting tools used by DIOS ID. • Support the review, organization and consolidation of intake-related information and documentation. • Assist in preparing statistical summaries, tables, dashboards, briefing notes and other management information products, as required. • Support data quality checks, including consistency, completeness and accuracy of information entered in relevant tracking systems. • Assist in organizing documents and records in accordance with applicable confidentiality, information-management and record-keeping requirements. • Provide other administrative and analytical support related to intake, reporting and data management, as requested. Learning Objectives The internship/volunteer assignment will provide exposure to DIOS ID intake, reporting and data-management processes in a United Nations oversight context. The intern/volunteer is expected to gain practical understanding of confidentiality requirements, documentation standards, data quality, reporting discipline and the role of structured information management in supporting effective investigative work.<br> Qualifications/special skills<br>• Enrolment in, or recent completion of, a university degree in public administration, business administration, information management, data management, law, international relations, social sciences or another relevant field. • Excellent command of English; knowledge of Arabic is desirable. • Strong drafting, organizational and analytical skills. • Ability to handle sensitive information with discretion, integrity and respect for confidentiality. • Good working knowledge of Microsoft Office applications, particularly Excel and Word; familiarity with data visualization or case-management tools is desirable. <br> Languages<br>Excellent command of English; knowledge of Arabic is desirable.<br> Additional Information<br>• Strong drafting, organizational and analytical skills. • Ability to handle sensitive information with discretion, integrity and respect for confidentiality. • Good working knowledge of Microsoft Office applications, particularly Excel and Word; familiarity with data visualization or case-management tools is desirable. Competencies • Professionalism, integrity and respect for confidentiality. • Strong communication and interpersonal skills. • Attention to detail and ability to organize information accurately. • Ability to work collaboratively in a multicultural environment. • Commitment to learning and applying professional standards in an oversight context. Conditions of Service • The internship/volunteer assignment will be carried out under the supervision of designated DIOS investigation staff. • The intern/volunteer will be expected to comply with applicable UNRWA rules, confidentiality requirements and standards of conduct. • The duration, modality and working arrangements will be determined in accordance with applicable UNRWA procedures and operational requirements.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<ul><li>Diagnose and resolve AV and related technical issues across the residence</li><li>Install, configure, and maintain AV systems including home theatres and entertainment systems</li><li>Troubleshoot signal issues across cable, satellite, and digital TV systems</li><li>Support network connectivity including Wi-Fi troubleshooting and reporting coverage issues</li><li>Assist users with connecting devices, systems, and peripherals</li><li>Maintain and repair AV equipment and electronic boards where required</li><li>Ensure all AV systems operate at optimal performance at all times</li><li>Monitor and maintain CCTV systems</li><li>Work collaboratively with the maintenance and IT teams</li><li>Assist with general technical and operational tasks as required</li><li>Report faults and follow through to resolution</li><li>Maintain clear communication with team members and management</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience and knowledge in Crestron systems</li><li>Very good knowledge and hands-on experience with Crestron systems</li><li>Excellent knowledge of audio-visual systems including AV processors, home theatres, projectors, mixers, amplifiers, microphones, and speakers</li><li>Strong understanding of AV cabling, connectors, and installation materials</li><li>Excellent knowledge of CCTV systems</li><li>Good knowledge to operate a cinema hall</li><li>Ability to operate and maintain cinema room systems</li><li>Strong knowledge of electronic components and board-level repair</li><li>Good computer, IT, and network troubleshooting skills</li><li>Strong ability to read and interpret technical manuals and schematics</li><li>Excellent troubleshooting and fault-finding capability</li><li>Good command of English & Arabic (written and verbal)</li><li>Passion for AV technology, music, and entertainment systems</li><li>Ability to work under pressure and meet tight deadlines</li></ul>

<p>Consistently offer professional, friendly and engaging service Lead and supervise Room Attendants to ensure service standards are followed and overall cleanliness Handle Guest concerns and react quickly, logging and notifying the proper areas Actively participate in daily briefing, daily warm up and department meetings as required Ensure Room Attendants are informed daily about priorities in their section Ongoing training, coaching and development of Colleagues to impact overall departmental morale Build strong relationship with other departments (ie. Engineering, Front Office, Food &amp; Beverage) Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Proficient in English (verbal &amp; written) essential High school diploma or equivalent/Post Secondary Education in hospitality or related field preferred Minimum 2 year experience in a supervisory capacity in a hotel Housekeeping environment Proven training skills Experience with Hotel Property Management System, Micros-Fidelio desirable and proven computer skills required Proactive with a meticulous eye for detail Strong organizational, supervisory and communication skills Able to convey information and ideas clearly Ability to evaluate and select among alternative courses of action quickly and accurately Work well in stressful, high-pressure situations Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision</p>

<p>About the Role We are looking for a dynamic and results-oriented Account Management Executive to join our Commercial team. In this role, you will be responsible for keeping erad s active top-up book healthy and growing by running the day-to-day account management activities (i.e. tiering, check-ins, retention, flagging, and CSAT/NPS tracking) across the portfolio. It is the entry point into the Account Management team for someone who wants to build structured account ownership experience before progressing into a full book.</p><p>What You'll Do</p><ul><li>Develop and maintain strong, long-lasting relationships with key clients.</li><li>Build and maintain the lightweight customer tiering model, based on our policies and data.</li><li>Schedule and run tiered check-ins across the book, following the cadence assigned to each tier.</li><li>Run the CSAT/NPS pulse after each completed top-up and log responses accurately.</li><li>Maintain the retention early-warning flag list and route flagged accounts into the retention offer checklist for follow-up.</li><li>Support the qualifying, outreach, structuring, and disbursement flow for top-ups.</li><li>Keep top-up and retention reporting numbers current and accurate.</li><li>Escalate at-risk accounts and unusual patterns promptly.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What We're Looking For</strong></p><ul><li>2+ years of experience in account management, sales, or a related client-facing role.</li><li>Bachelor's degree in business, finance, or a related field (or equivalent practical experience).</li><li><strong>Technical Skills:</strong> Comfortable working in spreadsheets.</li><li><strong>Languages:</strong> Fluent Arabic and English.</li><li>Startups experience is a plus</li></ul>

<p><h4>Description</h4> <p>LAWAZEM is seeking a proactive and experienced customer service team leader to join our team. In this leadership role, you will be responsible for overseeing the daily operations of the customer service team, ensuring consistently high-quality service delivery and fostering a positive work environment. You will mentor and guide team members, manage performance, and collaborate with other departments to enhance customer satisfaction and operational efficiency.</p> <h4>Responsibilities:</h4> <ul> <li>Lead, supervise, and motivate the customer service team to achieve service goals and deliver excellent customer experiences.</li> <li>Manage team performance through coaching, feedback, and development plans.</li> <li>Monitor customer interactions, resolve escalated issues, and ensure timely resolution of customer complaints.</li> <li>Coordinate with other departments such as sales, logistics, and product teams to address customer needs effectively.</li> <li>Develop and implement customer service policies and procedures to optimize efficiency and service quality.</li> <li>Analyze customer service metrics, prepare reports, and identify trends to recommend improvements.</li> <li>Train new team members and support continuous learning initiatives.</li> <li>Promote a customer-centric culture and ensure compliance with company standards and values.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience in a customer service leadership or supervisory role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to handle escalated customer issues with professionalism and empathy.</li> <li>Proficiency in CRM systems and Microsoft Office applications.</li> <li>Analytical mindset with the ability to interpret customer service data and metrics.</li> <li>Strong organizational and problem-solving skills.</li> <li>Ability to work collaboratively across departments and lead a remote or onsite team.</li> <li>Fluency in Arabic and English.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>LAWAZEM is seeking a proactive and experienced customer service team leader to join our team. In this leadership role, you will be responsible for overseeing the daily operations of the customer service team, ensuring consistently high-quality service delivery and fostering a positive work environment. You will mentor and guide team members, manage performance, and collaborate with other departments to enhance customer satisfaction and operational efficiency.</p> <h4>Responsibilities:</h4> <ul> <li>Lead, supervise, and motivate the customer service team to achieve service goals and deliver excellent customer experiences.</li> <li>Manage team performance through coaching, feedback, and development plans.</li> <li>Monitor customer interactions, resolve escalated issues, and ensure timely resolution of customer complaints.</li> <li>Coordinate with other departments such as sales, logistics, and product teams to address customer needs effectively.</li> <li>Develop and implement customer service policies and procedures to optimize efficiency and service quality.</li> <li>Analyze customer service metrics, prepare reports, and identify trends to recommend improvements.</li> <li>Train new team members and support continuous learning initiatives.</li> <li>Promote a customer-centric culture and ensure compliance with company standards and values.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience in a customer service leadership or supervisory role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to handle escalated customer issues with professionalism and empathy.</li> <li>Proficiency in CRM systems and Microsoft Office applications.</li> <li>Analytical mindset with the ability to interpret customer service data and metrics.</li> <li>Strong organizational and problem-solving skills.</li> <li>Ability to work collaboratively across departments and lead a remote or onsite team.</li> <li>Fluency in Arabic and English.</li> </ul></p><p></p>

<p style="font-size: 11px;">Minimum requirements:</p><ul style="font-size: 11px;"><li style="font-size: 11px;">Education:</li><li style="font-size: 11px;">An advanced university degree (Master's or equivalent) in law, human rights, criminology, social sciences, public policy, international development or another relevant field.</li><li style="font-size: 11px;">A first university degree combined with two additional years of relevant professional experience may be accepted in lieu of an advanced degree, subject to applicable UNICEF requirements.</li><li style="font-size: 11px;">Work Experience:</li><li style="font-size: 11px;">At least eight years of progressively responsible professional experience in justice for children, child protection, human rights, legal or policy reform, or a related field.</li><li style="font-size: 11px;">Demonstrated experience conducting high-quality comparative legal, policy and programme research.</li><li style="font-size: 11px;">Proven experience reviewing laws, policies, strategies or programmes concerning children in conflict with the law, diversion, alternatives to detention or restorative justice.</li><li style="font-size: 11px;">Experience working with governments, justice institutions, UN agencies or development partners and engaging multidisciplinary stakeholders.</li><li style="font-size: 11px;">Experience producing concise, decision-oriented reports, technical guidance and knowledge products.</li><li style="font-size: 11px;">Language requirement:</li><li style="font-size: 11px;">Fluency in English is required.</li><li style="font-size: 11px;">Working proficiency in Spanish is required for review of primary sources and stakeholder engagement. Portuguese is highly desirable.</li><li style="font-size: 11px;">Skills: Strong knowledge of the Convention on the Rights of the Child and international standards on child justice. Strong analytical skills, including transparent assessment of evidence quality, effectiveness, efficiency and data limitations. Excellent writing, editing, presentation and facilitation skills. Ability to work independently, manage multiple deliverables and collaborate effectively across regions and time zones.</li><li style="font-size: 11px;">Desirables:</li><li style="font-size: 11px;">Experience in Ibero-America or Latin America and the Caribbean.</li><li style="font-size: 11px;">Familiarity with UNICEF's Reimagine Justice for Children agenda.</li><li style="font-size: 11px;">Experience contributing to regional or global normative products and communities of practice.</li></ul><p style="font-size: 11px;"><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Years of Experience: 3-6 years of relevant experience. Working Arrangement: on-site. Language Requirements: Fluency in Arabic &amp; English (written and spoken). We are seeking an experienced Technical Sales Engineer Educational Laboratory Equipment to support the promotion and sales of laboratory equipment and educational solutions. The role will focus on understanding customer requirements, recommending appropriate technical solutions, presenting laboratory products, and developing sales opportunities across educational institutions and laboratories. Key Requirements 3 6 years of experience in technical sales . Proven experience in sales of educational laboratory equipment . Preferred Qualifications Experience dealing with universities, schools, colleges, laboratories, or other educational institutions . Valid driving license. Other Qualifications Bachelor's degree in Engineering, Chemical, Mechatronics, or a related field . Excellent communication and presentation skills. Strong negotiation and customer relationship skills. Self-motivated and target-oriented. Key Responsibilities Promote and sell educational laboratory equipment to educational institutions and laboratories. Identify customer needs and recommend appropriate technical solutions. Develop and maintain relationships with existing and potential customers. Prepare quotations, technical proposals, and product presentations. Conduct product demonstrations and provide customers with relevant technical support. Follow up on sales opportunities throughout the sales process. Work toward and achieve assigned sales targets.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Requirements 3 6 years of experience in technical sales . Proven experience in sales of educational laboratory equipment . Preferred Qualifications Experience dealing with universities, schools, colleges, laboratories, or other educational institutions . Valid driving license. Other Qualifications Bachelor's degree in Engineering, Chemical, Mechatronics, or a related field . Excellent communication and presentation skills. Strong negotiation and customer relationship skills. Self-motivated and target-oriented.</p>

<p>Provide first-level support for software issues via phone, email, chat, or ticketing system. Accurately Log, categorize, and prioritize incoming tickets according to defined SOPs. Perform initial troubleshooting and resolve common software-related issues Communicate clearly, professionally, and empathetically with end-users to ensure a positive support experience. Follow up with users to confirm resolution and ensure overall satisfaction. Escalate unresolved or complex issues to L2 or relevant technical teams. Document solutions and contribute to the internal Knowledge Base to support continuous improvement and knowledge sharing. Create, update, and close support tickets with comprehensive and accurate summaries and resolution notes. Support post-resolution testing and validation activities where applicable. Stay informed about product updates, features, and changes to provide accurate and current support. Participate actively in team meetings, training sessions, and process improvement initiatives. Share feedback and insights to enhance support processes, tools, and documentation. Adhere to the quality standards and safety procedures as per the company guidelines and local regulations. Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution. Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>0 2 years of experience in a technical support or customer service role. Basic understanding of web and desktop applications. Excellent communication skills in English and Arabic. Ability to follow processes and work with ticketing systems. Shift-based coverage (including weekends or evenings, as required) Flexibility to adapt to a growing support environment</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB PURPOSE:&nbsp;</strong><br>support the finance team in managing clay-to-day accounts payable activities while gaining practical experience in financial operations. The trainee assists With processing invoices. verifying support documentation, maintaining vendor records, preparing payment requests, and ensuring transactions are recorded accurately and in a timely manner They also support account reconciliations, respond to internal and external inquiries, and help ensure compliance With company policies. procedures. and financial controls.</p><br><p><strong>KEY ACCOUNTABILITIES:&nbsp;</strong></p><br><p>Policies and procedures,</p><br><ul><li>Review a nd process supplier invoices and supporting documents</li><li>Assist in preparing payment runs and vendor reconciliations.&nbsp;</li><li>Implements the day-to-day operations assigned for the accounting team to ensure compliance with the established standards and procedures.<br>Job Related — Special Accountabilitie&nbsp;</li><li>Maintain accurate records of financial transactions.</li><li>Support month-end closing activities and reporting requirements.</li><li>Communicate With suppliers and internal departments to resolve invoice and payment-related Issues.</li><li>&nbsp;Ensure cornpliance with company policies and financial controls.</li><li>Perform administrative and ad hoc finance tasks as assigned.&nbsp;<br><strong>COMMUNICATIONS &amp; WORKING RELATIONSHIPS</strong>&nbsp;<br>Internal : Invoicing, Treasury, Procurement, and other Hikma functions&nbsp;<br>External : Suppliers and service providers&nbsp;<br><strong><br>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS&nbsp;<br></strong>QUALIFICATIONS : BSC in a Accounting, finance, or any related fieldEXPERIENCE : 0-2 years experience<br><strong>SKILLS :</strong></li><li>Communication skills</li><li>Customer oriented</li><li>Data analysis</li><li>English language</li><li>proficiency in Microsoft Office and ERP&nbsp;<br><strong>BEHAVIOURAL COMPETENCIES&nbsp;</strong></li><li>Communication &amp; Influence&nbsp;</li><li>Collaboration &amp; Team work</li><li>Organization &amp; Time Management&nbsp;</li><li>Problem solving &amp; Decision Making <br><strong>FUNCTIONAL COMPETENCIES :</strong></li><li>Accounts Payable Knowledge&nbsp;</li><li>Data Accuracy &amp; Attention to Detail</li><li>Organization &amp; Time Management</li><li>Financial Acumen&nbsp;<br></li></ul> </div>

<p>Our client is a leading medium-sized company in the field of Manufacturing FMCG located in Jordan. They are seeking an experienced, detail-oriented Finance Manager reporting directly to the General Manager to lead their financial planning, operational accounting, and reporting activities. Key Responsibilities</p><p>Financial Strategy &amp; Planning: Formulate, direct, and implement corporate financial strategies, annual operating budgets, and dynamic rolling forecasts alongside executive leadership.</p><p>Cost Accounting &amp; Inventory Valuation: Oversee FMCG standard manufacturing cost accounting, variance analyses, bill of materials (BOM), and inventory valuation controls across production operations.</p><p>Financial Reporting: Prepare and present timely, compliant monthly, quarterly, and annual financial statements according to IFRS and local regulatory standards.</p><p>Cash Flow &amp; Working Capital Management: Steer liquidity, optimize operating cash cycles, coordinate trade receivables/payables, and manage banking and credit facility relationships.</p><p>Taxation &amp; Regulatory Compliance: Supervise direct and indirect tax filings (corporate income tax, sales tax, customs duties, social security) ensuring full compliance with Jordanian statutory laws.</p><p>Internal Controls &amp; Audit Management: Maintain internal control policies and procedures to safeguard assets and serve as the primary liaison for internal and external auditors.</p><p>Team Leadership: Lead, train, and mentor the accounting and finance team to achieve operational efficiency and continuous process improvements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance or Accounting (CMA certification strongly preferred).</li><li>Minimum 15 years of progressive finance/accounting experience, with preference for food manufacturing/FMCG background.</li><li>Fluent in Arabic and English (written and verbal).</li><li>6 days per week.</li><li>Immediate or within 30 days.</li><li>Open to candidates applying from inside or outside Jordan.</li></ul>