وظائف لخريجي كلية التجارة انجليزى في الأردن

<p><h4>Description</h4> <p>LAWAZEM is seeking a proactive and experienced customer service team leader to join our team. In this leadership role, you will be responsible for overseeing the daily operations of the customer service team, ensuring consistently high-quality service delivery and fostering a positive work environment. You will mentor and guide team members, manage performance, and collaborate with other departments to enhance customer satisfaction and operational efficiency.</p> <h4>Responsibilities:</h4> <ul> <li>Lead, supervise, and motivate the customer service team to achieve service goals and deliver excellent customer experiences.</li> <li>Manage team performance through coaching, feedback, and development plans.</li> <li>Monitor customer interactions, resolve escalated issues, and ensure timely resolution of customer complaints.</li> <li>Coordinate with other departments such as sales, logistics, and product teams to address customer needs effectively.</li> <li>Develop and implement customer service policies and procedures to optimize efficiency and service quality.</li> <li>Analyze customer service metrics, prepare reports, and identify trends to recommend improvements.</li> <li>Train new team members and support continuous learning initiatives.</li> <li>Promote a customer-centric culture and ensure compliance with company standards and values.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience in a customer service leadership or supervisory role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to handle escalated customer issues with professionalism and empathy.</li> <li>Proficiency in CRM systems and Microsoft Office applications.</li> <li>Analytical mindset with the ability to interpret customer service data and metrics.</li> <li>Strong organizational and problem-solving skills.</li> <li>Ability to work collaboratively across departments and lead a remote or onsite team.</li> <li>Fluency in Arabic and English.</li> </ul></p><p></p>

<p>Responsibilities Answer incoming telephone calls, determine the purpose of callers, and forward calls to the appropriate personnel or department. Answer questions about the company and provide callers with the company s address, directions, and other relevant information. Welcome company visitors, determine the nature of their business, and announce visitors to the appropriate personnel. Organize and maintain the filing system, keeping documents and records systematic and easily retrievable. Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes. Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary. Perform other clerical duties as needed, such as filing, photocopying, and collating. Type external correspondence using information provided by management staff, print the correspondence, assign issuance numbers, and send it to the concerned parties. Perform other duties related to the job as assigned by the Administration Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Bachelor s degree in Business Administration or a related field. 1-3 years of relevant experience in a receptionist, front-desk, or administrative role. Excellent verbal and written communication skills in Arabic and English. Proficiency in Microsoft Office applications. Strong organizational, coordination, and follow-up skills. Professional appearance and strong customer-service orientation. Ability to handle multiple tasks and prioritize effectively. Strong interpersonal skills and the ability to communicate effectively with visitors and employees. Ability to maintain confidentiality and discretion when handling company information. Attention to detail and accuracy in handling correspondence and documentation. Good time-management and problem-solving skills. Ability to work effectively under pressure.</p>

<p style="font-size: 11px;">Minimum requirements:</p><ul style="font-size: 11px;"><li style="font-size: 11px;">Education:</li><li style="font-size: 11px;">An advanced university degree (Master's or equivalent) in law, human rights, criminology, social sciences, public policy, international development or another relevant field.</li><li style="font-size: 11px;">A first university degree combined with two additional years of relevant professional experience may be accepted in lieu of an advanced degree, subject to applicable UNICEF requirements.</li><li style="font-size: 11px;">Work Experience:</li><li style="font-size: 11px;">At least eight years of progressively responsible professional experience in justice for children, child protection, human rights, legal or policy reform, or a related field.</li><li style="font-size: 11px;">Demonstrated experience conducting high-quality comparative legal, policy and programme research.</li><li style="font-size: 11px;">Proven experience reviewing laws, policies, strategies or programmes concerning children in conflict with the law, diversion, alternatives to detention or restorative justice.</li><li style="font-size: 11px;">Experience working with governments, justice institutions, UN agencies or development partners and engaging multidisciplinary stakeholders.</li><li style="font-size: 11px;">Experience producing concise, decision-oriented reports, technical guidance and knowledge products.</li><li style="font-size: 11px;">Language requirement:</li><li style="font-size: 11px;">Fluency in English is required.</li><li style="font-size: 11px;">Working proficiency in Spanish is required for review of primary sources and stakeholder engagement. Portuguese is highly desirable.</li><li style="font-size: 11px;">Skills: Strong knowledge of the Convention on the Rights of the Child and international standards on child justice. Strong analytical skills, including transparent assessment of evidence quality, effectiveness, efficiency and data limitations. Excellent writing, editing, presentation and facilitation skills. Ability to work independently, manage multiple deliverables and collaborate effectively across regions and time zones.</li><li style="font-size: 11px;">Desirables:</li><li style="font-size: 11px;">Experience in Ibero-America or Latin America and the Caribbean.</li><li style="font-size: 11px;">Familiarity with UNICEF's Reimagine Justice for Children agenda.</li><li style="font-size: 11px;">Experience contributing to regional or global normative products and communities of practice.</li></ul><p style="font-size: 11px;"><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Years of Experience: 3-6 years of relevant experience. Working Arrangement: on-site. Language Requirements: Fluency in Arabic &amp; English (written and spoken). We are seeking an experienced Technical Sales Engineer Educational Laboratory Equipment to support the promotion and sales of laboratory equipment and educational solutions. The role will focus on understanding customer requirements, recommending appropriate technical solutions, presenting laboratory products, and developing sales opportunities across educational institutions and laboratories. Key Requirements 3 6 years of experience in technical sales . Proven experience in sales of educational laboratory equipment . Preferred Qualifications Experience dealing with universities, schools, colleges, laboratories, or other educational institutions . Valid driving license. Other Qualifications Bachelor's degree in Engineering, Chemical, Mechatronics, or a related field . Excellent communication and presentation skills. Strong negotiation and customer relationship skills. Self-motivated and target-oriented. Key Responsibilities Promote and sell educational laboratory equipment to educational institutions and laboratories. Identify customer needs and recommend appropriate technical solutions. Develop and maintain relationships with existing and potential customers. Prepare quotations, technical proposals, and product presentations. Conduct product demonstrations and provide customers with relevant technical support. Follow up on sales opportunities throughout the sales process. Work toward and achieve assigned sales targets.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Requirements 3 6 years of experience in technical sales . Proven experience in sales of educational laboratory equipment . Preferred Qualifications Experience dealing with universities, schools, colleges, laboratories, or other educational institutions . Valid driving license. Other Qualifications Bachelor's degree in Engineering, Chemical, Mechatronics, or a related field . Excellent communication and presentation skills. Strong negotiation and customer relationship skills. Self-motivated and target-oriented.</p>

<p>Provide first-level support for software issues via phone, email, chat, or ticketing system. Accurately Log, categorize, and prioritize incoming tickets according to defined SOPs. Perform initial troubleshooting and resolve common software-related issues Communicate clearly, professionally, and empathetically with end-users to ensure a positive support experience. Follow up with users to confirm resolution and ensure overall satisfaction. Escalate unresolved or complex issues to L2 or relevant technical teams. Document solutions and contribute to the internal Knowledge Base to support continuous improvement and knowledge sharing. Create, update, and close support tickets with comprehensive and accurate summaries and resolution notes. Support post-resolution testing and validation activities where applicable. Stay informed about product updates, features, and changes to provide accurate and current support. Participate actively in team meetings, training sessions, and process improvement initiatives. Share feedback and insights to enhance support processes, tools, and documentation. Adhere to the quality standards and safety procedures as per the company guidelines and local regulations. Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution. Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>0 2 years of experience in a technical support or customer service role. Basic understanding of web and desktop applications. Excellent communication skills in English and Arabic. Ability to follow processes and work with ticketing systems. Shift-based coverage (including weekends or evenings, as required) Flexibility to adapt to a growing support environment</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB PURPOSE:&nbsp;</strong><br>support the finance team in managing clay-to-day accounts payable activities while gaining practical experience in financial operations. The trainee assists With processing invoices. verifying support documentation, maintaining vendor records, preparing payment requests, and ensuring transactions are recorded accurately and in a timely manner They also support account reconciliations, respond to internal and external inquiries, and help ensure compliance With company policies. procedures. and financial controls.</p><br><p><strong>KEY ACCOUNTABILITIES:&nbsp;</strong></p><br><p>Policies and procedures,</p><br><ul><li>Review a nd process supplier invoices and supporting documents</li><li>Assist in preparing payment runs and vendor reconciliations.&nbsp;</li><li>Implements the day-to-day operations assigned for the accounting team to ensure compliance with the established standards and procedures.<br>Job Related — Special Accountabilitie&nbsp;</li><li>Maintain accurate records of financial transactions.</li><li>Support month-end closing activities and reporting requirements.</li><li>Communicate With suppliers and internal departments to resolve invoice and payment-related Issues.</li><li>&nbsp;Ensure cornpliance with company policies and financial controls.</li><li>Perform administrative and ad hoc finance tasks as assigned.&nbsp;<br><strong>COMMUNICATIONS &amp; WORKING RELATIONSHIPS</strong>&nbsp;<br>Internal : Invoicing, Treasury, Procurement, and other Hikma functions&nbsp;<br>External : Suppliers and service providers&nbsp;<br><strong><br>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS&nbsp;<br></strong>QUALIFICATIONS : BSC in a Accounting, finance, or any related fieldEXPERIENCE : 0-2 years experience<br><strong>SKILLS :</strong></li><li>Communication skills</li><li>Customer oriented</li><li>Data analysis</li><li>English language</li><li>proficiency in Microsoft Office and ERP&nbsp;<br><strong>BEHAVIOURAL COMPETENCIES&nbsp;</strong></li><li>Communication &amp; Influence&nbsp;</li><li>Collaboration &amp; Team work</li><li>Organization &amp; Time Management&nbsp;</li><li>Problem solving &amp; Decision Making <br><strong>FUNCTIONAL COMPETENCIES :</strong></li><li>Accounts Payable Knowledge&nbsp;</li><li>Data Accuracy &amp; Attention to Detail</li><li>Organization &amp; Time Management</li><li>Financial Acumen&nbsp;<br></li></ul> </div>

<p>Our client is a leading medium-sized company in the field of Manufacturing FMCG located in Jordan. They are seeking an experienced, detail-oriented Finance Manager reporting directly to the General Manager to lead their financial planning, operational accounting, and reporting activities. Key Responsibilities</p><p>Financial Strategy &amp; Planning: Formulate, direct, and implement corporate financial strategies, annual operating budgets, and dynamic rolling forecasts alongside executive leadership.</p><p>Cost Accounting &amp; Inventory Valuation: Oversee FMCG standard manufacturing cost accounting, variance analyses, bill of materials (BOM), and inventory valuation controls across production operations.</p><p>Financial Reporting: Prepare and present timely, compliant monthly, quarterly, and annual financial statements according to IFRS and local regulatory standards.</p><p>Cash Flow &amp; Working Capital Management: Steer liquidity, optimize operating cash cycles, coordinate trade receivables/payables, and manage banking and credit facility relationships.</p><p>Taxation &amp; Regulatory Compliance: Supervise direct and indirect tax filings (corporate income tax, sales tax, customs duties, social security) ensuring full compliance with Jordanian statutory laws.</p><p>Internal Controls &amp; Audit Management: Maintain internal control policies and procedures to safeguard assets and serve as the primary liaison for internal and external auditors.</p><p>Team Leadership: Lead, train, and mentor the accounting and finance team to achieve operational efficiency and continuous process improvements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance or Accounting (CMA certification strongly preferred).</li><li>Minimum 15 years of progressive finance/accounting experience, with preference for food manufacturing/FMCG background.</li><li>Fluent in Arabic and English (written and verbal).</li><li>6 days per week.</li><li>Immediate or within 30 days.</li><li>Open to candidates applying from inside or outside Jordan.</li></ul>

<p>Key Responsibilities</p><p>Strategic Financial Leadership &amp; investment Guidance: Serve as a core strategic partner to the Group CEO and Board; lead investment evaluations, CapEx allocation, M&amp;A feasibility studies, and present financial performance roadmaps to executive stakeholders.</p><p>Multi-Company Governance &amp; Financial Control: Oversee financial operations, treasury, and cash flow across all subsidiaries in Jordan and Iraq; direct complex multi-entity consolidations in compliance with IFRS and local statutory/tax regulations.</p><p>Budgeting, Forecasting &amp; Cost Optimization: Lead group-wide budgeting, rolling forecasts, and cash flow/FX exposure management between Jordan and Iraq; drive cost-optimization and margin-enhancement initiatives across all facilities.</p><p>Systems &amp; Operational Leadership: Maximize efficiency and integration of enterprise ERP systems (preferably SAP); build and mentor high-performing corporate and subsidiary finance teams.</p><p>Stakeholder Management &amp; Mobility: Manage high-level relationships with international banks, auditors, and regulators; maintain readiness for ~20 25% travel to operational sites in Iraq.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 20 years of progressive financial leadership, including significant executive tenure (CFO or VP of Finance) in multi-entity holdings within Manufacturing and/or Oil &amp; Gas.</li><li>Bachelor s degree in Accounting, Finance, or Economics; CPA, CMA, ACCA, or MBA is strongly required.</li><li>Deep knowledge of multi-entity financial consolidation, IFRS, board reporting, cross-border fiscal oversight (Jordan/Iraq), and ERP management (preferably SAP).</li><li>Native/fluent Arabic and fluent English strictly required.</li><li>Based in Amman, Jordan with ~20 25% travel to Iraq (Open to candidates in Jordan, Iraq, and the broader Middle East).</li><li>5 working days per week; joining timeline as per executive notice period/agreement.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Provides excellent customer service by making prompt and courteous deliveries of customer orders. Makes pick-ups as necessary. Performs general warehouse duties and customer assistance as needed. Performs all job responsibilities in a safe, timely and efficient manner.</p><p><br></p><p>Core Responsibilities:</p><ul><li>Delivers a variety of our products to different addresses to meet customers’ requests.</li><li>Loads unloads, prepares, inspects and operates delivery vehicle to ensure it’s prepared for driving.</li><li>Collects cash from customers and receives signatures with necessary verification of ID from credit card accounts to provide them to the management and avoid any accountability for mistakes.</li><li>Informs customers on new products and services to ensure their satisfaction.</li><li>Documents and keep record of information on pick-ups and deliveries, automobile mileage, fuel costs and any problems encountered to provide it to the management and avoid any accountability for mistakes.</li><li>Asks for feedback on provided services and resolves clients’ complaints to ensure customer satisfaction.</li><li>Assists in the performance of year-end physical inventories for the warehouse to ensure proper inventory process.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Qualifications</b>:</p><ul><li>A minimum of a High School diploma, or equivalent, is highly desirable.</li><li>Good English and Arabic language skills (written and spoken) Years of Experience,</li><li> 3-5 years of experience as a Distributor Driver within Amman area.&nbsp;</li><li>Must have a valid driving license and an excellent driving record. </li><li> Experience in driving a small commercial cargo van. </li><li> Ability to interact effectively, professionally, and courteously with customers and staff. </li><li> Must possess an accurate and informed understanding to our target zones.</li></ul><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ob Purpose:</strong></p> <p>The position holder is responsible for ensuring a smooth acceptance of passengers through participating in the passengers' travel experience providing the needed services (check-in, Boarding, Transfer, Baggage Services …etc.)&nbsp;prior and post the passenger's flight.</p> <p><strong>Duties &amp; Responsibilities:</strong></p> <ul> <li>Carrying out passengers check-in process within the set time limitations</li> <li>Checking the serviceability of check-in counters and reporting any malfunction.</li> <li>Displaying the required security and safety notifications at the check-in counters Preparing check-in counters</li> <li>Keeping documents and information secured from unauthorized use in accordance with the set regulations and regulatory requirements</li> <li>Handling passengers' embarkation process in due time as per the set procedure (crown class, special needs, etc.)</li> <li>Implementing the process of reporting the passengers to baggage security control in due time</li> <li>Handling the delayed flights as per the set procedure</li> <li>Performing the required flights related Announcements in due time</li> <li>Preparing the required documents (limited release tags, Cabin baggage tags, indemnity forms ,etc.) to be available during&nbsp; the boarding process and to be collected after completion of boarding&nbsp; process</li> <li>Carrying out transfer check -in process for passengers and their baggage within the set time limitations</li> <li>Recording and handling baggage claims for destruction, loss, damage or delay, as per the set procedures</li> <li>Carrying-out baggage claims handling process for Customer Airlines as per the signed agreement&nbsp;</li> <li>Preparing baggage services counters with the required labels, voucher, forms, etc.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Very good command of English and Arabic language</li> <li>Computer skills</li> <li>Quality and security consciousness</li> <li>Ability to work under pressure</li> <li>Customer services skills</li> </ul></div>

<p>We are looking to hire a Business Development Manager (BDM) with 5-10 years experience in sales of banking and payment solutions. The BDM must have worked with all renowned banks in Jordan and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry. Responsibilities Achieve and enhance sales targets established by ProgressSoft. Prepare and execute a sales plan for Jordan's market which meets ProgressSoft s 2PHONE_NUMBER Strategy and Business plan. Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders. Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements. Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence. Negotiate proposals and contracts of solutions and recurring maintenance. Excessive use of ProgressSoft s CRM to build and update client profiles. Analyze and prepare comparison sheets between ProgressSoft and competitive products. Identify new markets and opportunities. Develop strong distribution channels with renowned global, regional and local firms.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record of sales in Jordan, In the banking and financial sector. Ability to deal with all levels of staff within an organization. Strong negotiation skills with decision makers. Excellent command of English language. Very good communication, presentation and interpersonal skills. Very good understanding of banking and payments systems. Organized, focused, ambitious and independent.</p>

<p><h4>Description</h4> <p>Managed.sa is looking for a cybersecurity GRC consultant based in Jordan to support cybersecurity governance, risk, and compliance engagements for our clients.</p> <p>The ideal candidate will have hands-on experience in cybersecurity frameworks, regulatory compliance, risk assessment, gap analysis, policy development, audit readiness, and executive reporting. This role requires strong analytical, documentation, and stakeholder management skills, with the ability to translate cybersecurity requirements into practical business-aligned controls and action plans.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in cybersecurity, information security, computer science, IT, business, or a related field.</li> <li>Minimum 4–5 years of experience in cybersecurity GRC, risk management, compliance, audit, or information security consulting.</li> <li>Strong knowledge of cybersecurity frameworks and standards such as:</li> <ul> <li>NCA ECC / CCC / DCC / OTCC</li> <li>SAMA CSF / CRFR</li> <li>CST CRF</li> <li>ISO 27001 / ISO 27701 / ISO 22301</li> <li>NIST CSF</li> <li>PDPL / NDMO</li> </ul> <li>Experience in gap assessments, risk assessments, compliance reviews, and policy development.</li> <li>Strong reporting and documentation skills.</li> <li>Ability to communicate professionally with clients and senior stakeholders.</li> <li>Excellent English communication skills; Arabic is a strong plus.</li> <li>Currently based in Jordan and able to work remotely with teams and clients in KSA.</li> </ul> <h4>Nice to Have</h4> <ul> <li>Professional certifications such as ISO 27001 LA/LI, CISA, CRISC, CISM, CISSP, Security+, or equivalent.</li> <li>Previous consulting experience with cybersecurity service providers.</li> <li>Experience working with Saudi regulatory frameworks.</li> <li>Experience preparing executive dashboards or compliance status reports.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work with a leading cybersecurity services company.</li> <li>Exposure to major cybersecurity governance and compliance projects in KSA.</li> <li>Remote work from Jordan.</li> <li>Professional growth in cybersecurity consulting, risk, and compliance.</li> <li>Collaborative and expert-driven work environment.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Managed.sa is looking for a cybersecurity GRC consultant based in Jordan to support cybersecurity governance, risk, and compliance engagements for our clients.</p> <p>The ideal candidate will have hands-on experience in cybersecurity frameworks, regulatory compliance, risk assessment, gap analysis, policy development, audit readiness, and executive reporting. This role requires strong analytical, documentation, and stakeholder management skills, with the ability to translate cybersecurity requirements into practical business-aligned controls and action plans.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in cybersecurity, information security, computer science, IT, business, or a related field.</li> <li>Minimum 4–5 years of experience in cybersecurity GRC, risk management, compliance, audit, or information security consulting.</li> <li>Strong knowledge of cybersecurity frameworks and standards such as:</li> <ul> <li>NCA ECC / CCC / DCC / OTCC</li> <li>SAMA CSF / CRFR</li> <li>CST CRF</li> <li>ISO 27001 / ISO 27701 / ISO 22301</li> <li>NIST CSF</li> <li>PDPL / NDMO</li> </ul> <li>Experience in gap assessments, risk assessments, compliance reviews, and policy development.</li> <li>Strong reporting and documentation skills.</li> <li>Ability to communicate professionally with clients and senior stakeholders.</li> <li>Excellent English communication skills; Arabic is a strong plus.</li> <li>Currently based in Jordan and able to work remotely with teams and clients in KSA.</li> </ul> <h4>Nice to Have</h4> <ul> <li>Professional certifications such as ISO 27001 LA/LI, CISA, CRISC, CISM, CISSP, Security+, or equivalent.</li> <li>Previous consulting experience with cybersecurity service providers.</li> <li>Experience working with Saudi regulatory frameworks.</li> <li>Experience preparing executive dashboards or compliance status reports.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work with a leading cybersecurity services company.</li> <li>Exposure to major cybersecurity governance and compliance projects in KSA.</li> <li>Remote work from Jordan.</li> <li>Professional growth in cybersecurity consulting, risk, and compliance.</li> <li>Collaborative and expert-driven work environment.</li> </ul></p><p></p>

<p>In your role as an Accounting and Reporting Advisory (ARA) - Assistant Manager/Manager, you will participate in client proposals and oversee day-to-day operations of engagements. You ll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p> <h3>Key responsibilities:</h3> <ul> <li>Provide exceptional and timely client service, deliver high quality work and foster lasting client relationships.</li> <li>Must possess a solid knowledge of IFRS and be able to conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions.</li> <li>Actively contribute to the delivery of accounting advisory projects through performing research around: Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS. Financial statements and accounting policies review. IFRS impact assessment.</li> <li>Coordinating closely with the engagement managers to assist in the execution of account strategies.</li> <li>Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends.</li> <li>Ensure the clients' successful delivery of service offerings, by supporting the planning and execution of various projects.</li> <li>Building and maintaining productive, positive, and professional relationships with client staff and colleagues.</li> <li>Assist clients with internal controls related matter, including design, implementation, testing and remediation.</li> <li>Demonstrates ability to apply AI in an audit context to improve efficiency and quality (e.g., relevant use cases), including prompt engineering fundamentals and structured problem-solving.</li> <li>Exercises professional scepticism when using AI-generated outputs validates accuracy, completeness, and appropriateness before use in audit documentation/workpapers.</li> <li>Understands responsible AI expectations in professional services, including governance/risk considerations, confidentiality and data integrity, and use of firm-approved AI tools (including Deloitte-specific tools where applicable).</li> </ul> <h3>Leadership capabilities:</h3> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications:</h3> <ul> <li>Degree in Accounting or related field.</li> <li>5+ years of experience in public auditing and accounting, preferably with one of the big four.</li> <li>Experience working on technical accounting advisory engagements is desired.</li> <li>Experience of report writing is desired.</li> <li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Ability to work both independently and as part of a team with professionals at all levels.</li> <li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li> <li>Fluent in English (Reading, Speaking and Writing).</li> <li>Preference will be given to Bilingual candidates (Arabic/English).</li> </ul>

<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p><p>Responsibilities:</p><p><strong>Quality Assurance &amp; Testing</strong></p><ul><li>Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.</li><li>Validate business requirements against implemented features and acceptance criteria.</li><li>Test multi-tenant scenarios, role-based access, and permission logic.</li><li>Validate integrations with external systems (e.g., payment gateways).</li><li>Perform data validation testing on SQL Server to ensure data accuracy and integrity.</li><li>Identify, log, and track defects using Jira / Azure DevOps.</li><li>Verify bug fixes and prevent regressions.</li><li>Support User Acceptance Testing (UAT) and pre-production validation.</li></ul><p><strong>Release &amp; Environment Validation</strong></p><ul><li>Validate deployment readiness for QA, UAT, and Production environments.</li><li>Perform post-deployment verification and smoke testing.</li><li>Support hotfix validation and emergency releases.</li><li>Coordinate with DevOps and Development teams to ensure environment stability.</li></ul><p><strong>Test Documentation &amp; Standards</strong></p><ul><li>Create and maintain: test plans, test cases, test scenarios, and regression suites</li><li>Define and improve QA processes and testing standards.</li><li>Ensure repeatable, auditable testing practices aligned with SDLC.</li></ul><p><strong>Application &amp; Technical Documentation</strong></p><ul><li>Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.</li><li>Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations</li><li>Ensure documentation is structured, accessible, and version controlled.</li><li>Work closely with developers to capture technical knowledge accurately.</li></ul><p><strong>Knowledge Management &amp; Transition</strong></p><ul><li>Lead documentation activities during vendor transition and knowledge transfer.</li><li>Ensure critical system knowledge is captured and not retained by individuals.</li><li>Support onboarding of new team members using documented materials.</li><li>Actively reduce single-point-of-failure risks.</li></ul><p><strong>SDLC &amp; Process Compliance</strong></p><ul><li>Ensure QA activities are embedded in the SDLC.</li><li>Validate that acceptance criteria are met before release approval.</li><li>Support sprint planning by estimating QA effort.</li><li>Participate in retrospectives to improve quality processes.</li></ul><p><strong>Tools &amp; Automation (Progressive)</strong></p><ul><li>Support test automation initiatives where applicable.</li><li>Collaborate with DevOps on CI/CD quality gates.</li><li>Identify opportunities to improve testing efficiency and coverage.</li></ul><p><strong>Collaboration &amp; Communication</strong></p><ul><li>Work closely with development team lead, developers, and technical delivery lead, DevOps &amp; Infra teams.</li><li>Provide clear quality status and risk visibility.</li><li>Escalate quality risks early.</li></ul><p><strong>Job Relations:</strong></p><p>Reports to IT Manager. Works closely with Development, DevOps, Infra, and Product teams. Coordinates with business stakeholders during UAT.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, or a related field.</p><p>3-6 years of experience in QA or software testing, and documentation</p><p>Strong understanding of SDLC and testing methodologies.</p><p>Experience testing: Web applications, APIs, and SQL-based systems</p><p>Strong documentation and communication skills.</p><p>Detail-oriented with strong analytical skills.</p><p><strong>Competencies:</strong></p><ul><li>Experience with enterprise or multi-tenant systems.</li><li>Experience documenting legacy systems.</li><li>Exposure to ASP.NET Zero / abp.io.</li><li>Experience working with distributed teams.</li><li>Familiarity with basic test automation concepts.</li></ul><p><strong>Skills &amp; Languages:</strong></p><ul><li>Proficiency with Agile tools (e.g., Jira)</li><li>Understanding of software development life cycle and agile methodologies.</li><li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.)</li><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>

<p>Requirements Needed Competencies Strong analytical and research capabilities, with the ability to synthesize complex information into actionable insights. Exceptional written and verbal communication skills; ability to craft compelling narratives for diverse audiences. Strategic thinker with creative problem-solving abilities. Proficiency in digital marketing tools, content management systems, and AI-assisted marketing platforms. Adaptive and resilient in fast-paced, dynamic environments; open to feedback and iterative improvement. Deep understanding of the avertra brand and ability to amplify it across all initiatives. Collaborative mindset with strong organizational and project management skills. Education Bacheloru2019s degree in Marketing, Business, Communications, or a related field. Experience 3u20135 years of experience in marketing, research, content development, or brand strategy roles. Proven experience conducting market research, developing brand-aligned content, and supporting multi-channel campaigns. Knowledge, Skills and Abilities Marketing &amp; Branding: Deep understanding of brand strategy, positioning, and multi-channel marketing. Research &amp; Analytics: Strong grasp of market research methodologies and data interpretation. Content &amp; Storytelling: Knowledge of crafting narratives that translate complex offerings and data into engaging content. Analytical Thinking: Ability to interpret data and derive actionable insights. Writing &amp; Communication: Exceptional ability to produce clear, persuasive, and brand-aligned content while leveraging AI tools to produce at scale. Strategic Thinking: Connect research and insights to broader marketing strategies and campaigns. Translate Insights into Action: Convert research and data into actionable marketing strategies and content. Adaptability: Quickly respond to feedback and shifting priorities in a fast-paced environment. Preferences Understanding of SaaS, digital solutions, or tech services markets. Hands-on involvement in planning and executing conferences, webinars, or corporate events. Strong bilingual communication (Arabic and English) Benefits Wellness over all Your well-being matters. We've got your back with comprehensive physical and mental health coverage so you can thrive both personally and professionally. Learn. Grow. Lead From day one, we offer training and leadership programs that help you achieve career path milestones with performance-based rewards along the way. Flexibility that works for you We get itu2014life's a balancing act. That's why we offer flexible work arrangements so you can stay on top of things both inside and outside of office. A mission that matters We're on a mission to simplify life. With our purpose-driven digital solutions, you'll be part of something bigger no matter what field you're in.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong analytical and research capabilities, with the ability to synthesize complex information into actionable insights. Exceptional written and verbal communication skills; ability to craft compelling narratives for diverse audiences. Strategic thinker with creative problem-solving abilities. Proficiency in digital marketing tools, content management systems, and AI-assisted marketing platforms. Adaptive and resilient in fast-paced, dynamic environments; open to feedback and iterative improvement. Deep understanding of the avertra brand and ability to amplify it across all initiatives. Collaborative mindset with strong organizational and project management skills. Education Bacheloru2019s degree in Marketing, Business, Communications, or a related field. Experience 3u20135 years of experience in marketing, research, content development, or brand strategy roles. Proven experience conducting market research, developing brand-aligned content, and supporting multi-channel campaigns. Knowledge, Skills and Abilities Marketing &amp; Branding: Deep understanding of brand strategy, positioning, and multi-channel marketing. Research &amp; Analytics: Strong grasp of market research methodologies and data interpretation. Content &amp; Storytelling: Knowledge of crafting narratives that translate complex offerings and data into engaging content. Analytical Thinking: Ability to interpret data and derive actionable insights. Writing &amp; Communication: Exceptional ability to produce clear, persuasive, and brand-aligned content while leveraging AI tools to produce at scale. Strategic Thinking: Connect research and insights to broader marketing strategies and campaigns. Translate Insights into Action: Convert research and data into actionable marketing strategies and content. Adaptability: Quickly respond to feedback and shifting priorities in a fast-paced environment. Preferences Understanding of SaaS, digital solutions, or tech services markets. Hands-on involvement in planning and executing conferences, webinars, or corporate events. Strong bilingual communication (Arabic and English)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Jordan Field Office<br> Expected duration<br>06 Month - extndable<br> Duties and Responsibilities<br>1. Photography, Videography and Field Production: ● Plan and conduct photography and video recording sessions during UNRWA activities, events, field visits, and donor missions across JFO installations and refugee camps. ● Coordinate logistics for recording sessions, including scheduling, staff/beneficiary coordination, and on-site setup. ● Ensure content captured is accurate, dignified, and aligned with UNRWA's communication and safeguarding guidelines. 2. Editing and Post-Production ● Edit photographs and videos for use across UNRWA's social media platforms, websites, donor reports, and other communication materials. ● Produce short-form video content, including subtitles/captions, for digital and social media use. ● Maintain and organise a structured digital archive of photo, video, and design assets. 3. Graphic Design and Visual Content: ● Design visuals, graphics, posters, and infographics for social media, campaigns, and donor visibility materials, using design tools such as Canva, Adobe Photoshop, or Illustrator. ● Support the visual identity and consistency of content across platforms, in line with UNRWA's branding and communication guidelines. 4. Coordination and Support to Communications Activities: ● Support the PIO/Liaison and Communications Officer in preparing visibility materials for donor visits, inaugurations, and high-level engagements. ● Coordinate with programme and area colleagues to identify and schedule relevant content opportunities. ● Perform other related duties as assigned by the PIO team.<br> Qualifications/special skills<br>- Completion of secondary education. • Five years of relevant professional experience in photography, videography, video editing, or graphic design, ideally within a media, communications, NGO, or UN context. • Proven portfolio demonstrating photography, video editing, and/or design work. • Experience covering events or field activities under time constraints is an asset. • Familiarity with humanitarian or development contexts is desirable.<br> Languages<br>• Basic English language proficiency and Arabic is required.<br> Additional Information<br>Background: UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to aid and protection to a population of 5.7 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. The Jordan Field Office (JFO) operates within a dynamic environment, hosting over 2.4 million registered Palestine refugees and providing humanitarian and development services to more than 500,000 Palestine Refugees across 10 official camps in the Kingdom. Amid compounding financial constraints and heightened regional sensitivities, the Public Information Office (PIO) requires dedicated, hands-on production capacity to sustain a consistent flow of high-quality visual and multimedia content documenting UNRWA's work and impact. This position provides the PIO team with dedicated production capacity to lead on photography, videography, editing, and design work across ongoing communications, visibility, and donor-facing content, working closely with programme colleagues, area staff, and donor relations focal points to ensure timely, accurate, and impactful storytelling. General information: UNRWA personnel are expected to uphold the highest standards of integrity, neutrality and impartiality always. This includes respect for, and commitment to, human rights, diversity, non-violent means of dealing with all kinds of conflict and non-violence against children. Only people who fully and unconditionally commit to these values should consider applying for UNRWA positions. UNRWA is a non-smoking work environment. -Type of Contract: Daily Paid contract modality only. - Grade and Salary: Equivalent to Fixed Term Grade 06. Daily Paid Rate for the day starting from JD 26.516 .The salary may be subject to a reduced work schedule. -Competencies: UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. ● Respect for Diversity and adaptability ● Proven ability to operate in a challenging and dynamic environment ● Strong attention to detail and creative judgement ● Ability to manage multiple deliverables and tight deadlines simultaneously ● Ability to establish and maintain effective working relations with colleagues and external partners Desirable Qualifications: -Education: University degree in Media, Communications, Digital Media, Graphic Design, Film/Video Production, or a related field. Relevant professional certification or training in photography, videography, or design may be considered in combination with equivalent practical experience. -Languages: ● Excellent written and spoken command of English and Arabic is required. Technical Skills: ● Proficiency in photo/video editing software (e.g., Adobe Premiere Pro, Photoshop, Lightroom, or similar). ● Proficiency in graphic design tools (e.g., Canva, Adobe Illustrator, or similar). ● Working knowledge of camera and audio recording equipment. - Equivalency: Equivalency may apply for this post. -APPLICATION PROCESS The motivation letter must include: • Explain your interest in UNRWA and why you are the best candidate for this specific internship. Due to the high volume of applications received, ONLY shortlisted candidates will be contacted for further selection process<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>