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<p><strong>JOB TITLE: </strong>MEAL Coordinator</p>
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<p><strong>LOCATION</strong>: Field work in several locations across Jordan including refugee camps</p>
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<p><strong>External representation and communications </strong>Level (3)</p>
<p>-Contacts that require the exchange of detailed explanations or discussions on matters concerning policies, regulations, programs, and services and representation of SCJ at the local level or with mid-level counterparts within the relevant organization.</p>
<p>-Moderate impact on the reputation and performance of the organization</p>
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<p><strong>CHILD SAFEGUARDING: </strong>Level (3) – the responsibilities of the post may require the post</p>
<p>holder to have regular contact with or access to children or young people</p>
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<p><strong>ROLE</strong> <strong>PURPOSE</strong><strong>:</strong></p>
<p>The MEAL Coordinator is responsible for providing support to the MEAL unit in the implementation of program monitoring and evaluation, humanitarian accountability, and ongoing learning. This role will be fully dedicated to Save the Children’s humanitarian response / emergency and development program. The MEAL Coordinator is responsible for collecting project data from the field according to the set M&E plans and processing the data collected into usable formats for analysis. The MEAL Coordinator will also support the implementation of the Accountability Framework, ensure that lessons learned are communicated to the Senior MEAL Manager, and assist with cross- sectoral coordination.</p>
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<p ><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p>
<p ><strong>Support the delivery of effective Program, in both development and humanitarian contexts, by fulfilling the following responsibilities and others as they may arise:</strong></p>
<ul>
<li>Work with program teams to implement the M&E activities and required tools.</li>
<li>Support in conducting the baseline and end-line surveys, training data collection teams, coordinating data entry and analysis, and writing reports</li>
<li>Conduct situation analysis and facilitate needs assessments in new programming areas</li>
<li>Work closely with MEAL team to ensure that up-to-date data is being collected for the project, in line with the project targets in a timely manner, through providing proper MEAL plan and follow up on it.</li>
<li>Conduct MEAL induction to project staff and volunteers when needed</li>
<li>Conduct field visits to assist with data collection, verify proper use of monitoring tools, and facilitate more in-depth learning exercises with the beneficiary communities</li>
<li>Establish a system to track collected data, following up with program staff to ensure timely data collection.</li>
<li>Oversee the data entry and analysis of data, and ensure that data is verified for accuracy and inconsistencies are addressed</li>
<li>Contribute to project reporting by consolidating data regarding progress toward project indicators</li>
<li>Facilitate, as necessary, lessons learned activities and learning events.</li>
<li>Work with sectoral and MEAL staff to ensure that the minimum standards of humanitarian relief are maintained in accordance with the Code of Conduct.</li>
<li>Represent the principles and work of Save the Children to donors and other stakeholders when required;</li>
<li>Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of crisis or emergency.</li>
</ul>
<p > </p>
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<p><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p>
<p ><strong>Accountability:</strong></p>
<ul>
<li>Takes responsibility for decision-making and efficient resource management, and holds team and partners accountable for delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li>
<li>Creates a managerial environment across the Country Program to lead, enable and maintain our culture of child safeguarding, achieving results together with children and role modelling Save the Children values.</li>
</ul>
<p ><strong>Ambition:</strong></p>
<ul>
<li>Sets ambitious and challenging goals for self and team, takes responsibility for own personal development, and encourages team to do the same;</li>
<li>Engages and motivates others by widely sharing their personal vision for Save the Children;</li>
<li>Future orientated, strategic and global thinker.</li>
</ul>
<p ><strong>Collaboration:</strong></p>
<ul>
<li>Builds and maintains effective relationships with team, colleagues, members, donors and partners;</li>
<li>Values diversity as a source of competitive strength;</li>
<li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li>
</ul>
<p ><strong>Creativity:</strong></p>
<ul>
<li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li>
</ul>
<p ><strong>Integrity:</strong></p>
<ul>
<li>Honesty, openness, and transparency;</li>
<li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li>
</ul>
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<p ><strong>QUALIFICATIONS</strong> <strong>AND</strong> <strong>EXPERIENCE</strong></p>
<ul>
<li>University degree in social sciences, social work, social administration, development studies or other relevant academic discipline;</li>
<li>Over 3 years of experience in a related field</li>
<li>Demonstrated experience in the successful implementation of M&E systems in international projects;</li>
<li>Familiarity with the principles of accountability</li>
<li>Evidenced ability to support, train and mentor staff and partners on M&E methodology.</li>
<li>Proven ability to analyze and disseminate complex information to a range of stakeholder audiences;</li>
<li>Relevant experience in indicator selection, quantitative and qualitative data collection and analysis methodologies, database management,</li>
<li>Computer skills, including MS Office (Proficiency in Word, Excel is required; familiarity with R, Stata, SPSS or other data analysis’ packages are strongly preferred (Power BI)</li>
<li>Demonstrable track-record in data evaluation, with highly developed research, analytical (qualitativeand quantitative), documentation, report-writing,</li>
<li>Excellent coordination and reporting skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities;</li>
<li>Strong English and Arabic oral and written communication skills</li>
<li>Background knowledge in child/ youth protection, education, child right governance and emergencies</li>
</ul>
<p><strong >** Qualified Males and Females are welcome to apply.</strong></p>
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<p>ORGANIZATION DESCRIPTION Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.</p><p>POSITION DESCRIPTION Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies</li><li>Coordinate with vendors and suppliers throughout the procurement process</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements</li><li>Recommend vendors for award and maintain the preferred vendor database</li><li>Monitor inventory levels and initiate replenishment orders as needed</li><li>Support the Finance Department by coordinating the distribution of vendor checks</li><li>Process courier shipments by entering the required information into the Aramex system</li><li>Coordinate the procurement of goods and services for Amideast events and activities</li><li>Manage user access by adding or removing employees from the Careem business account</li><li>Perform other procurement- and operations-related duties as assigned</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained</li><li>Coordinate catering and related logistical services for meetings, events, and training activities</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed</li><li>Prepare and manage daily cleaning schedules and assignments</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements</li><li>Enroll eligible employees in the medical insurance program</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility</li><li>Provide backup support for HR administrative processes, as assigned</li><li>Perform other HR-related duties as assigned</li></ul><p>WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant field</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR)</li><li>Fluency in Arabic, including strong verbal and written communication skills</li><li>Ability to work effectively both independently and as part of a team</li><li>Proficiency in Microsoft Office applications and general computer literacy</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines</li><li>Excellent verbal communication and interpersonal skills</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to manage time efficiently and prioritize tasks effectively</li><li>Ability to work under pressure and deliver results within short timelines</li><li>Reliable, approachable, and professional attitude</li><li>Strong service orientation with a willingness to support colleagues and stakeholders</li><li>Self-motivated with a positive and proactive approach to work</li><li>Ability to maintain confidentiality and handle sensitive information with discretion</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Crystalia Glass LLC is a U.<br>S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects.<br> For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation.<br> With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.<br>S. As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced Supply Engineering Team Lead to help scale our operations, optimize supply processes, and lead a high-performing team.<br> This is a full-time leadership position available either remotely or on-site at our Brooklyn, New York office.<br> The Role The Supply Engineering Team Lead will report directly to the Chief Technical Officer and lead a team of four Supply Engineers .<br> Approximately 80% of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while 20% involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects.<br> The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia.<br> Responsibilities 1.<br> Procurement operations Launch production by coordinating glass orders and ensuring the availability of required hardware and materials.<br> Plan inventory levels and forecast procurement needs.<br> Review technical drawings and specifications to prepare accurate material lists.<br> Verify dimensions, finishes, and quality requirements before placing orders.<br> Track engineering documentation and procurement changes throughout the project lifecycle.<br> Ensure procurement documentation and component orders are completed before production and container arrivals.<br> 2. Supplier management Source, evaluate, and develop relationships with suppliers across the United States, Europe, the Middle East, and Asia .<br> Negotiate pricing, payment terms, and delivery schedules.<br> Manage purchasing activities for production, warehouse, and installation operations.<br> Monitor supplier performance and resolve quality, logistics, and delivery issues.<br> Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization.<br> 3. Cross-functional collaboration Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams.<br> Support engineering changes, material substitutions, and procurement planning.<br> Provide procurement expertise, material recommendations, and pricing information for projects.<br> Ensure purchased materials meet project specifications and technical documentation.<br> 4. Team leadership Lead, mentor, and develop a team of four Supply Engineers.<br> Assign tasks, prioritize workloads, and monitor project deadlines.<br> Conduct regular one-on-one meetings and provide coaching and performance feedback.<br> Review procurement documentation, material lists, and purchase orders prepared by the team.<br> Support engineers with complex sourcing challenges and supplier escalations.<br> Coordinate procurement activities with internal stakeholders across departments.<br> Drive continuous improvement initiatives and optimize procurement workflows.<br> Report progress, risks, and operational updates to the Chief Technical Officer.<br> Competitive salary based on experience.<br> Paid Time Off: 5 paid vacation days during the first year.<br> 15 paid vacation days annually starting from the second year.<br> Paid Sick Leave: 5 days per year.<br> Protected Time Off: 32 hours per year.<br> Why Join Crystalia Glass Join a growing U.<br>S.-based company with 9 years of experience delivering custom glass solutions for residential, commercial, and institutional projects.<br> Take ownership of a key operational function and help shape procurement processes as the company continues to scale.<br> Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth.<br> Work closely with executive leadership and have the opportunity to influence decisions and process improvements.<br> Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation.<br> Work on complex, high-quality custom projects for customers across the United States.<br> Collaborate with an international team and build relationships with suppliers across the U.<br>S., Europe, the Middle East, and Asia.<br> Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.<br> Bachelor’s degree in Engineering .<br> 3+ years of experience as a Procurement Engineer, Supply Engineer, or in a similar engineering procurement role on the US market.<br> Previous people management or team leadership experience.<br> Experience working with suppliers across international markets, including the United States, Europe, the Middle East, and Asia .<br> Experience with procurement, sourcing, and import/export of engineering or production materials.<br> Ability to read and interpret technical drawings and engineering documentation.<br> Proficiency in AutoCAD.<br> Proficiency in Microsoft Office, Google Workspace, and PDF tools.<br> Experience working with task management systems such as ClickUp or similar.<br> Fluent English is a must.<br> Fluent Russian will be a plus.<br> Personal qualities Confident and proactive leader.<br> Strong organizational and multitasking skills.<br> Excellent communication and stakeholder management skills.<br> Strong problem-solving and decision-making abilities.<br> High level of ownership and accountability.<br> Ability to work effectively in a fast-paced environment.<br> Work Location Remote or On-site — Brooklyn, New York.<br> Monday–Friday.<br> Working hours: 8:30 AM – 5:00 PM.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.<br>Principal Duties and Responsibilities (*Essential Duties)<br>• Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*<br>• Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*<br>• Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*<br>• Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*<br>• As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*<br>• Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*<br>• Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*<br>• Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*<br>• With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*<br>• Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*<br>• Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*<br>• Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*<br>• May be required to operate a USO or personal motor vehicle.<br>• Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.<br>Job Specifications<br>• High School Diploma or equivalent.<br>• 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.<br>• Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.<br>• Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.<br>• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.<br>• Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.<br>• Ability to achieve desired results while working collaboratively in a team environment.<br>• Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.<br>• Willingness and ability to work non-standard hours as needed.<br>• General knowledge of military community preferred.<br>• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.<br>• Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)<br>• Must be a strong advocate of the USO s mission.<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (<em>Essential Duties</em>)</p><ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.</li><li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.</li><li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.</li><li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.</li><li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.</li><li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.</li><li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.</li><li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.</li><li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.</li><li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.</li><li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.</li><li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Specifications</strong></p><ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO s mission.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p>
<p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p>
<h4>Responsibilities:</h4>
<strong>Event & Partner Marketing Programs</strong>
<ul>
<li>Organize and manage 10–12 event and partner marketing activities each quarter across designated regions.</li>
<li>Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.</li>
<li>Coordinate a variety of engagement formats, including executive roundtables, leadership dinners, webinars, roadshows, partner-driven workshops, and events.</li>
</ul>
<strong>Cross-Functional & Partner Collaboration</strong>
<ul>
<li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.</li>
<li>Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, and other strategic alliance partners.</li>
<li>Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li>
</ul>
<strong>Demand Generation & Lead Management</strong>
<ul>
<li>Support Sales and SDR teams with target account selection, invitation and attendee management, event participation tracking, and post-event engagement activities.</li>
<li>Ensure proper lead capture, qualification, and timely transfer to Sales teams.</li>
<li>Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li>
</ul>
<strong>Campaign Performance & ROI Analysis</strong>
<ul>
<li>Measure and report on marketing performance indicators, including revenue influenced and closed, pipeline contribution, SQL generation, registration-to-attendance conversion, and lead-to-SQL conversion metrics.</li>
<li>Maintain accurate CRM records, dashboards, reports, and campaign trackers.</li>
<li>Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li>
</ul>
<strong>Optimization & Best Practices</strong>
<ul>
<li>Analyze underperforming initiatives and recommend enhancements in messaging, audience segmentation, event structure, and campaign execution.</li>
<li>Use performance data and business insights to improve marketing investments and outcomes.</li>
<li>Support the development and refinement of field and partner marketing processes, templates, and best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li>
<li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li>
<li>Strong execution, coordination, and stakeholder management skills.</li>
<li>Comfortable working with metrics, ROI tracking, and performance data.</li>
<li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li>
<li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li>
<li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li>
<li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li>
<li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li>
<li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Event & Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p>
<p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p>
<h4>Responsibilities:</h4>
<strong>Event & Partner Marketing Programs</strong>
<ul>
<li>Organize and manage 10–12 event and partner marketing activities each quarter across designated regions.</li>
<li>Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.</li>
<li>Coordinate a variety of engagement formats, including executive roundtables, leadership dinners, webinars, roadshows, partner-driven workshops, and events.</li>
</ul>
<strong>Cross-Functional & Partner Collaboration</strong>
<ul>
<li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.</li>
<li>Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, and other strategic alliance partners.</li>
<li>Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li>
</ul>
<strong>Demand Generation & Lead Management</strong>
<ul>
<li>Support Sales and SDR teams with target account selection, invitation and attendee management, event participation tracking, and post-event engagement activities.</li>
<li>Ensure proper lead capture, qualification, and timely transfer to Sales teams.</li>
<li>Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li>
</ul>
<strong>Campaign Performance & ROI Analysis</strong>
<ul>
<li>Measure and report on marketing performance indicators, including revenue influenced and closed, pipeline contribution, SQL generation, registration-to-attendance conversion, and lead-to-SQL conversion metrics.</li>
<li>Maintain accurate CRM records, dashboards, reports, and campaign trackers.</li>
<li>Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li>
</ul>
<strong>Optimization & Best Practices</strong>
<ul>
<li>Analyze underperforming initiatives and recommend enhancements in messaging, audience segmentation, event structure, and campaign execution.</li>
<li>Use performance data and business insights to improve marketing investments and outcomes.</li>
<li>Support the development and refinement of field and partner marketing processes, templates, and best practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li>
<li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li>
<li>Strong execution, coordination, and stakeholder management skills.</li>
<li>Comfortable working with metrics, ROI tracking, and performance data.</li>
<li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li>
<li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li>
<li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li>
<li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li>
<li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li>
<li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION DEADLINE: 1st-Jul-2026 CONTRACT DURATION: Until end of December 2026, with the possibility of renewal based on the performance evaluation and the availability of funds.</p><p><strong>Organizational Context</strong> The Jesuit Refugee Service (JRS) is a ministry of the Society of Jesus, acting as an international non-governmental organization with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organization was founded in 1980 and has a presence in 58 countries. JRS undertakes services at national levels with global support through its Virtual Global Office. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs. The main services provided are in the field of Reconciliation, Mental Health and Psychosocial Support, Education, Livelihoods, and Advocacy. Currently, about 1 million individuals are directly served by JRS projects. Since 2008, JRS Jordan has served the most marginalised and often overlooked forcibly displaced communities in Amman JRS now runs project and activities that favor social inclusion, intercultural dialogue, community-building, psycho-social well-being, peacebuilding, empowerment, and self-reliance. JRS strives to create spaces where everyone feels included, accepted, and respected.</p><p><strong>Operational Context</strong> The Administrative Assistant supports the day-to-day administrative and logistical functioning of the JRS Jordan Country Office under the direct supervision of the Administration and Liaison Officer. The role provides essential operational support across office management, procurement execution, cash administration, and activity logistics ensuring that the country office and its programme activities are properly resourced and running smoothly. The role works in close coordination with the Project Coordinator and Project Assistant on activity-level logistics, and with the Finance Officer on petty cash and expense documentation.</p><p><strong>Main Responsibilities and tasks of the Position</strong></p><p><strong>Office Administration and Support</strong></p><ul><li>Manages the day-to-day administrative functioning of the country office, including filing, correspondence, rental, document management, and office supplies inventory.</li><li>Maintains organised and up-to-date records of office assets, equipment, and consumables; flags replenishment needs to the Admin and Liaison Officer in a timely manner.</li><li>Supports the Admin and Liaison Officer in coordinating office maintenance, cleaning, and facility-related requests.</li><li>Receives and routes incoming correspondence, deliveries, and visitor requests; ensures proper documentation of all incoming and outgoing communications.</li><li>Welcomes visitors and manages incoming calls, directing both to the appropriate staff or department.</li></ul><p><strong>Procurement Support</strong></p><ul><li>Executes small and routine purchases for office operations and programme activities within approved thresholds and in line with JRS procurement procedures; submits all receipts and supporting documentation to the Admin and Liaison Officer and Finance Officer.</li><li>Obtains quotations up to the agreed threshold and supports the Admin and Liaison Officer in the preparation of purchase requests when needed.</li><li>Coordinates the delivery of purchased items to the relevant activity location or office space; confirms receipt and condition with the requesting unit.</li><li>Maintains an organised record of purchases, receipts, and procurement documentation; supports audit readiness for all transactions within scope.</li></ul><p><strong>Cash Administration</strong></p><ul><li>Manages the office petty cash box under the oversight of the Finance Officer.</li><li>Ensures accurate documentation of all cash transactions in line with JRS finance procedures.</li><li>Prepares cash disbursement requests and expense claims with complete supporting documentation; submits for Finance Officer approval prior to disbursement.</li><li>Conducts regular petty cash reconciliations and reports balances to the Finance Officer as required.</li></ul><p><strong>Activity Logistics Coordination</strong></p><ul><li>Coordinates the logistical arrangements for programme activities as directed by the Admin and Liaison Officer and Project Coordinator: venue booking and setup, transport scheduling, material preparation, and refreshment procurement.</li><li>Liaises with bus drivers and transport providers; shares participant movement schedules and ensures transport arrangements are confirmed in advance of each activity.</li><li>Confirms with venues that spaces are ready, equipped, and available; reports any gaps or issues to the Admin and Liaison Officer or Project Coordinator.</li><li>Supports the Project Assistant in the field during activity openings and closings when logistics require additional coordination on the ground.</li></ul><p><strong>Vehicle and Fleet Support</strong></p><ul><li>Coordinates vehicle scheduling and use requests in line with country office procedures; maintains the vehicle booking log and ensures requests are submitted with sufficient lead time.</li><li>Follows up on vehicle maintenance needs, fuel records, and logbook completion; reports any issues to the Admin and Liaison Officer.</li></ul><p><strong>Other Duties</strong></p><ul><li>Attends internal team meetings and contributes administrative updates as requested.</li><li>Performs other tasks as directed by the Admin and Liaison Officer within the scope of the role.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree or diploma in Business Administration, Office Management, or a related field; equivalent practical experience will be considered.</li><li>Minimum one to two years of experience in an administrative, logistics, or operations support role; experience in an NGO or humanitarian context is an asset.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li></ul><p><strong>Core Values and Ethics</strong></p><ul><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>NRC Palestine is looking for a <strong>Cash and Markets Specialist</strong> to join the mission. The role holder will be responsible for providing strategic and technical leadership for NRC Palestine’s cash and voucher assistance (CVA) and market-based programming across all core competencies (CCs), ensuring interventions are context-appropriate, risk-informed, and contribute to household recovery and the functioning of local markets. They will lead on CVA feasibility, market and risk assessments, and advise on the most suitable cash, voucher, or hybrid modalities, including transfer values, targeting approaches, and safeguards. Additionally, they will ensure that cash and market interventions are designed and implemented in line with NRC standards, donor requirements, and protection, SIP, and accountability principles.</span></span></p><br><p><span><span>If you are a seasoned professional with experience in CVA, market-based programming, capacity building and coordination then this is the role for you!</span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span><strong>The role will have some of the following responsibilities:</strong></span></span></p><br><ul><li><span><span>Strategy and Programme Development.</span></span></li><li><span><span>Technical Support, Oversight, and Capacity Building.</span></span></li><li><span><span>Monitoring, Evaluation, and Learning.</span></span></li><li><span><span>Coordination, Partnerships, and Representation.</span></span></li></ul><p><span><span>Please download the </span></span><span><span>detailed job description </span></span><span><span>to learn more about the position. </span></span></p><br><p><span><span><strong>What you will bring</strong></span></span></p><br><ul><li><p><span><span><strong>At least five years </strong>of humanitarian and/or development context experience in systems programming with a focus on <strong>cash and markets, including three years’ experience in a project management position</strong>.</span></span></p><br></li><li><p><span><span>Advanced knowledge and skills in <strong>designing and implementing CVA and MBA</strong>. This includes experience in planning, organising, and implementing market system assessments, mapping, and analysis;</span></span></p><br></li><li><p><span><span>Experience in <strong>institutionalising CVA and MBA and addressing structural barriers to market systems adoption.</strong></span></span></p><br></li><li><p><span><span>Knowledge and experience in <strong>developing and facilitating trainings on and around CVA and MBA</strong>. </span></span></p><br></li><li><p><span><span>Experience from working in <strong>complex and volatile contexts</strong> (experience in contexts with high levels of inflation would be desirable).</span></span></p><br></li><li><p><span><span><strong>Strong strategic thinker</strong> with demonstrated capacity to translate concepts into action, with proven ability to be accountable for all components of the programme.</span></span></p><br></li><li><p><span><span>Curiosity about the root causes of market failure, and instinctive ability to compile multi-actor collaborations in response.</span></span></p><br></li><li><p><span><span>Knowledge of the <strong>context in Palestine</strong> and Arabic language skills is an advantage.</span></span></p><br></li><li><p><span><span>Experience of <strong>a flexible approach to managing and prioritising diverse workload</strong>.</span></span></p><br></li><li><p><span><span>Proven ability to work effectively across cultures, in sensitive environments and with stakeholders at all levels.</span></span></p><br></li><li><p><span><span><strong>Fluency in English</strong>, both written and verbal;</span></span></p><br></li><li><p><span><span>Computer literacy in Microsoft Office, including <strong>strong skills in Excel</strong>.</span></span></p><br></li></ul><p><span><span><strong>What we offer:</strong></span></span></p><br><ul><li><p><span><span>Duty station: <strong>Jerusalem or Amman</strong></span></span></p><br></li><li><p><span><span>Travel: Approximately 30% to areas of operation.</span></span></p><br></li><li><p><span><span>Salary/benefits: <strong>Grade 9 on NRC’s National or International </strong>salary scale.</span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span>Find out more about the benefits of working for NRC</span></span></p><br><p><span><span>Important information about the application process</span></span></p><br><ul><li><p><span><span>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>For current NRC employees, please use your official email address when applying.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>We receive many applications for each vacant position and so only shortlisted candidates will be contacted. </span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. </span></span></p><br></li><li><p><span><span>If you have any questions about this role, please email </span></span><span><span><strong>mero.recruitment@nrc.no</strong></span></span><span><span>with the job title as the subject line.</span></span></p><br></li></ul><p><span><span><strong>Why NRC?</strong></span></span></p><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><br><p><span><span>NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee. </span></span></p><br><p><span><span>Watch this short video</span></span><span><span> to see NRC in action.</span></span></p><br><p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><br><ul><li><p><span><span>do demanding and professional work, often in challenging contexts.</span></span></p><br></li><li><p><span><span>join a work culture that empowers every employee to share ideas and take responsibility.</span></span></p><br></li><li><p><span><span>be part of a welcoming and supportive community committed to human dignity.</span></span></p><br></li></ul><p><span><span>Learn more about NRC's operations in Palestine </span></span><span><span>here.</span></span></p><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. <br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. <br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. <br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to: <br> • treat everyone with respect and dignity <br> • contribute to building a safe environment for all <br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) <br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>
<table border="1" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td >
<p><strong>Monitoring, Evaluation, Accountability & Learning Officer </strong></p>
<p><strong>(Maternity Cover)</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td >
<p>Amman, Jordan. (Includes regular field visits)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Holder Reports To</strong></p>
</td>
<td >
<p> </p>
<p>MEAL Manager</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Reporting to Job Holder</strong></p>
</td>
<td >
<p> </p>
<p>No direct reports</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Overall Purpose</strong></p>
</td>
<td >
<p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p>
<p> </p>
<p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data. </p>
</td>
</tr>
<tr>
<td >
<p><strong>Project Overview</strong></p>
</td>
<td >
<p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td colspan="2" >
<p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Internal</strong></p>
</td>
<td >
<ul>
<li>Program Coordinator</li>
<li>Project Coordinator</li>
<li>Project Managers and Senior Officers</li>
<li>Field and GSO Advisors</li>
<li>Outreach workers</li>
<li>Medair Project Support team</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>External</strong></p>
</td>
<td >
<ul>
<li>Local and International NGOs and relevant UN agencies</li>
<li>Consultants (as appropriate)</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p><strong>Major Duties and Responsibilities</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><u>MEAL system components – selected programming responsibilities</u></p>
<ul>
<li><strong>Accountability to Affected Populations (AAP): </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li>
<li>Provide accurate and timely information to all beneficiaries and stakeholders</li>
<li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li>
</ul>
<p > </p>
<ul>
<li><strong>Assessments, monitoring & evaluation: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li>
<li> Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li>
<li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li>
<li>Train data collectors on relevant tools</li>
<li>Facilitate FGDs and conduct KII with relevant stakeholders. </li>
</ul>
<ul>
<li><strong>Learning and adaptation:</strong></li>
</ul>
<ul >
<li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li>
<li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li>
<li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li>
<li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li>
</ul>
<p > </p>
<p><u>MEAL system components – cross-cutting responsibilities</u></p>
<ul>
<li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li>
<li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li>
<li><strong>MEAL Reporting: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li>
<li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li>
<li>Support the MEAL manager on reviewing the partners monthly and final reports.</li>
</ul>
<p > </p>
<p><u>MEAL system components – management responsibilities </u></p>
<ul>
<li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&E plan.</li>
<li><strong>HR: </strong></li>
</ul>
<ul >
<li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li>
<li>Ensure a positive working environment and good team dynamics.</li>
<li>Manage interpersonal conflicts among team members.</li>
</ul>
<ul>
<li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li>
<li><strong>Budgeting and financial management</strong>:</li>
</ul>
<ul >
<li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li>
<li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li>
</ul>
<p> </p>
<p><u>MEAL system – strategy, approach and other selected components</u></p>
<ul>
<li><strong>Internal and external communication: </strong></li>
</ul>
<ul >
<li>Contribute to the development and updating of the country MEAL strategy.</li>
<li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li>
</ul>
<ul>
<li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li>
</ul>
<ul>
<li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li>
<li>Provide translation services when necessary.</li>
</ul>
<p> </p>
<p><u>Other</u></p>
<ul >
<li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li>
<li>Perform any other related activities as assigned by immediate supervisor.</li>
</ul>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="671">
<tbody>
<tr>
<td colspan="3" >
<p><strong>Person Specification</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Qualification / Experience</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Vocational qualification</h2>
</td>
<td >
<h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2>
</td>
<td >
<p>Graduate Degree in related field</p>
</td>
</tr>
<tr>
<td >
<h2>Work experience</h2>
</td>
<td >
<h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Languages</h2>
</td>
<td >
<h2>Strong working knowledge of English and Arabic (spoken and written)</h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>IT/IM</h2>
</td>
<td >
<h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2>
</td>
<td >
<h2>Experience with other database applications</h2>
</td>
</tr>
<tr>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Competencies</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Motivation</h2>
</td>
<td >
<p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p>
<p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p>
</td>
<td >
<h2>Self-motivated</h2>
</td>
</tr>
<tr>
<td >
<h2>Technical expertise</h2>
</td>
<td >
<p>Experience with designing, planning, implementing, and analysing surveys.</p>
<p>Experience in participatory assessment, monitoring and evaluation.</p>
<p>Strong time and task management skills</p>
<p>Strong analytical skills</p>
<p>Strong written and oral communication</p>
</td>
<td >
<p>Experience facilitating focus group discussions or workshops.</p>
<p>Strong report writing skills.</p>
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Willingness to support others and share the workload</p>
</td>
<td >
<h2>Experience working with a multicultural team.</h2>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Adaptability</h2>
</td>
<td >
<p>Capacity to work under pressure and manage personal stress levels.</p>
<p>Creative, open-minded, flexible, self-learner, problem-solver</p>
</td>
<td >
<h2>Willingness to be stretched professionally, personally, and spiritually</h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Work conditions</strong></p>
</td>
<td colspan="2" >
<p>This is a position based in Amman with regular field visits throughout Jordan.</p>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td colspan="3" >
<p><strong>Job Commitment</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Planned start date</strong></p>
</td>
<td colspan="2" >
<h2>10<sup>th </sup>September 2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment</strong></p>
</td>
<td colspan="2" >
<p>2.5 Months</p>
</td>
</tr>
</tbody>
</table>
<p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter & Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; •</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Ability to operate in a complex and challenging security environment.</p><p>Past experience in the region is desirable;</p><p>Fluency in English required, Arabic is an asset</p>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
<p><strong>SUMMARY</strong></p>
<p>The NATO Liaison Office (NLO) Jordan in Amman represents NATO in Jordan, with the aim of enhancing political dialogue and practical cooperation in areas of common interest between the Alliance and Jordan, building on their longstanding partnership bilaterally and in the framework of the Mediterranean Dialogue (MD). The NLO enables regular engagement between NATO and the Jordanian authorities and contributes to the development and implementation of partnership programmes and activities.</p>
<p>The Driver provides reliable and safe driving and delivery services for the NLO, NATO staff, and visitors in Jordan, ensuring the highest standards of reliability, integrity and safety. As a member of the Administrative Support Section, the incumbent performs secondary tasks related to the smooth running of the NLO. The incumbent should be flexible to work outside of normal working hours. </p>
<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>ESSENTIAL</strong></p>
<p>The incumbent must:</p>
<ul>
<li>be a citizen of Jordan;</li>
<li>possess a good general education at the higher secondary level;</li>
<li>have a minimum of three years of work experience as a professional driver;</li>
<li>hold a driver’s licence valid in Jordan (Category 3-1) with knowledge of basic vehicle maintenance;</li>
<li>have local know-how of Jordanian administrative procedures and local services;</li>
<li>possess the following language levels: English, Level III (Intermediate); Arabic Level VI (Proficiency);</li>
<li>have no criminal record, no traffic record, and pass security vetting. </li>
</ul>
<p><strong>DESIRABLE</strong></p>
<p>The following would be considered an advantage:</p>
<ul>
<li>experience driving a civilian armoured vehicle and a professional driver training such as defensive driver training, and other specialized training;</li>
<li>a certificate of basic first aid training;</li>
<li>the ability to use radio communications and basic computer skills. </li>
</ul>
<p><strong>MAIN ACCOUNTABILITIES </strong></p>
<ul>
<li>Provide support for the everyday transportation of the NLO staff and, when needed, related officials/visitors;</li>
<li>Maintain an overall situational awareness regarding the security situation in the area of operations and keep updated on the local traffic situation and current/planned roadworks and traffic conditions;</li>
<li>Conduct all administrative tasks related to cars and road moves (e.g. drafting journey management plans, maintaining car logbooks, handling car registration, insurance and customs clearance);</li>
<li>Drive safely, following applicable regulations governing vehicle operation including implementing all security and safety procedures to ensure the safety of passengers;</li>
<li>Load and unload vehicles, pick up office supplies and deliver and collect packages, publications, correspondence, government documents including accreditations and visas, as well as other materials as directed;</li>
<li>Maintain the cleanliness of vehicles, garages and related work areas;</li>
<li>Inspect vehicles and perform daily vehicle maintenance such as regulating tire pressure and fuel/lubricants/water and other minor maintenance procedures as necessary;</li>
<li>Ensure the appropriate response to any road accidents and complete incident and accident reports when necessary and provide first aid to passengers in case of injuries caused by an accident;</li>
<li>Provide interpretation services to facilitate vehicle movements at entry gates, checkpoints, and at any other time during the transport of passengers;</li>
<li>Provide local know-how and practical support to the NLO staff in their day-to-day activities and interactions with Jordanian administration and structures, as well as local services.</li>
</ul>
<p>Perform other related duties, as required</p>
<p><strong>INTERRELATIONSHIPS</strong></p>
<p>The Driver reports to the Head of the NATO Liaison Office, through the Coordinator (Finance & Administration) in Jordan. The incumbent works closely with the NLO Staff and interacts with the official visitors by maintaining a professional, courteous, and responsible client-oriented manner.</p>
<ul>
<li>Direct Reports: N/a.</li>
<li>Indirect Reports: N/a. </li>
</ul>
<p><strong>COMPETENCIES</strong></p>
<p>The incumbent must demonstrate:</p>
<ul>
<li>Achievement: Works to meet standard;</li>
<li>Customer Service Orientation: Takes personal responsibility for correcting problems;</li>
<li>Flexibility: Accepts the need for flexibility;</li>
<li>Initiative: Reacts to short term opportunities or problems;</li>
<li>Organisational Commitment: Models Loyalty;</li>
<li>Self-Control: Responds calmly;</li>
<li>Teamwork: Cooperates.</li>
</ul>
<p><strong>EMPLOYMENT CONDITIONS</strong></p>
<p>The <strong>monthly basic salary</strong> for this post is <strong>1087,71 JOD (subject to local taxation)</strong>. The monthly basic salary will be reviewed every <strong>two years</strong> and is not exempt from taxation. Additional allowances or adjustments may be applied.</p>
<p>NATO may offer a one-year contract to the successful candidate, which may be renewed for subsequent periods.This possibility is based on the needs of NATO and on the performance of the incumbent.</p>
<p>The nature of this position may require the staff member to travel for work and/or to work outside normal office hours. It may also require periods of teleworking from home for administrative related tasks.</p>
<p>The NATO Liaison Office in Jordan is a <strong>non-smoking environment.</strong></p>
<p><strong>HOW TO APPLY</strong></p>
<p><strong>We only accept applications sent to the following email address</strong><b> </b><a href="mailto:nlo.jordan@hq.nato.int">nlo.jordan@hq.nato.int</a> indicating the job title in the subject line and <strong>attaching your CV, and a short motivation letter in English.</strong> In case you successfully <strong>participated in a professional driver training or defensive driving training,</strong> or any other specialised training, please attach a <strong>copy of the certificates.</strong> Please also provide contact details for at least <strong>three people who can provide reference</strong> regarding your performance in your previous position(s).</p>
<p><strong>Please only use the latest Microsoft Office file formats (e.g. .docx, .xlsx, .pptx) or send your application documents in pdf.</strong></p>
<p><strong>We will not be accepting any applications submitted or applied through Akhtaboot.</strong></p>
<p><strong>Applications submitted by other means (e.g. post, fax, etc) will not be accepted</strong>.</p>
<p>Appointment will be subject to receipt of security vetting and approval of the candidate’s medical file by the NATO Medical Adviser, verification of your studies and work experience.</p>
<p>NATO will not accept any phase of the recruitment or selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-Trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such 3 cases as appropriate. </p>
<p>The deadline for applications is <strong>23:59 on 15 August 2026.</strong> NATO will accept no applications beyond this deadline.</p>
<p><strong>ADDITIONAL INFORMATION</strong></p>
<p>Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.</p>
<p>NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. </p>
<p> </p>
<p> </p>
<p><br></p><p>Organizational Context and Scope IOM is the only international inter-governmental agency with a specific mandate for migration and is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing technical expertise to support governments, migrants and host communities through a wide range of sustainable solutions contributing to end forced migration and/or improve displacement conditions. In Jordan, IOM works with the Jordanian Government and a range of partners to assist migrants in need, promote migrants rights, and respond to growing migration management challenges. IOM also participates in inter-agency coordinated humanitarian and resilience responses to the diverse impacts of the Syria crisis. Within the IOM Jordan Mission, the Programme Support Unit (PSU) is a cross-sectoral unit working closely with all thematic units to support the development, implementation, monitoring and reporting of projects and other initiatives. The unit coordinates closely with HQ and regional colleagues, as well as external counterparts and donors to support quality and well-coordinated programming and oversight. This includes supporting the implementation and monitoring of the mission-wide IOM Jordan strategy. Under the overall supervision of the Head of Programmes and the direct supervision of the Programme Support Unit Officer, and in close coordination with the Project Support Unit Coordinator, the Senior Programme Support Associate will be responsible for supporting the implementation of programming across projects and programmes in OPT.</p><p>Support PSU in research and drafting of project proposals, and in preparing for meetings with PMs and donors. Provide timely inputs to the IOM project management system (PRIMA) in support of the project development process. Support the PSU in maintaining information tools required to track service delivery and identify gaps, including reports, mapping, spreadsheets, and others as required. Support budget monitoring and timely implementation of projects by helping to organize the collection, processing, analysis, documentation of project data for reporting purposes, and by contributing to a systematic approach in data management, monitoring and evaluation. Assist in drafting and coordinating communications and advocacy products, such as talking points, briefs, newsletters, presentations, and key messages, as required. Assist in reviewing cross-cutting issues such as gender, children, environment and accountability to affected populations, and in reflecting these considerations during programme development and implementation. Perform such other duties as may be assigned.</p><p>Notes Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. </p><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Education</b>: Bachelor's degree in International Relations, Political or Social Sciences, Business or Public Administration, Law or a related field from an accredited academic with four years of relevant professional experience. High school diploma with six years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><b>Experience</b>: Experience in monitoring and evaluation, data collection, accountability, or programme support within government, non-government, or international organization. Familiarity with community feedback mechanisms and accountability processes. Experience supporting third-party monitoring (TPM) activities is desirable. Prior working experience with UN agencies, INGOs, and NGOs is an asset.</li><li><b>Skills</b>: Excellent written and oral communication skills. Strong reporting, writing and research skills. Strong interpersonal and teamwork skills, with the ability to work effectively with people of diverse cultural and national backgrounds. Proficient use of Microsoft office (Outlook, Word, Excel).</li><li><b>Languages</b>: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><b>Required Competencies</b>: IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.</li><li><b>Values</b>: all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity; Integrity and transparency; Professionalism; Courage; Empathy.</li><li><b>Core Competencies behavioural indicators Level 2</b>: Teamwork, Delivering results, Managing and sharing knowledge, Accountability, Communication.</li><li><b>Managerial Competencies behavioural indicators Level 2, if with direct reports</b>: Leadership, Empowering others, Building Trust, Strategic thinking and vision, Humility.</li></ul>
<h4 ><strong >Job Title: Senior Maintenace Technician FSR # 801</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Azraq Camp</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
<p ><span class="TextRun SCXW151423456 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW151423456 BCX8" >The Senior Technician </span><span class="NormalTextRun SCXW151423456 BCX8" >is responsible for</span><span class="NormalTextRun SCXW151423456 BCX8" > leading and supporting the operation, repair, and upkeep of all hospital infrastructure, facilities, and utilities at Azraq Hospital. This includes electrical systems, HVAC, plumbing, life safety systems, and coordination with biomedical teams. </span><span class="NormalTextRun SCXW151423456 BCX8" >The</span><span class="NormalTextRun SCXW151423456 BCX8" > role ensures all maintenance activities are carried out safely, efficiently, and in compliance with IMC standards, healthcare regulations, and hospital SOPs, helping </span><span class="NormalTextRun SCXW151423456 BCX8" >maintain</span><span class="NormalTextRun SCXW151423456 BCX8" > uninterrupted hospital operations and patient safety.</span></span><span class="EOP SCXW151423456 BCX8" > </span></p>
<p ><strong >MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ol>
<li>Develop and implement long-term maintenance strategies aligned with hospital goals. </li>
</ol>
<ol>
<li value="2">Lead capital improvement and infrastructure upgrade projects. </li>
</ol>
<ol>
<li value="3">Participate in budget planning and control for maintenance and facilities. </li>
</ol>
<ol>
<li value="4">Oversee day-to-day maintenance activities including HVAC, plumbing, electrical, medical gas systems, elevators, fire safety, and generators. </li>
</ol>
<ol>
<li value="5">Manage preventative, predictive, and corrective maintenance programs. </li>
</ol>
<ol>
<li value="6">Ensure proper upkeep of hospital infrastructure and buildings. </li>
</ol>
<ol>
<li value="7">Ensure hospital facilities comply with all relevant regulatory, safety, and accreditation standard of IMC. </li>
</ol>
<ol>
<li value="8">Maintain up-to-date documentation for audits and inspections. </li>
</ol>
<ol>
<li value="9">Coordinate safety drills and life safety system testing (fire alarms, emergency power systems, etc.). </li>
</ol>
<ol>
<li value="10">Supervise and provide directions to maintenance engineers, technicians, and support staff. </li>
</ol>
<ol>
<li value="11">Manage work schedules, performance evaluations, and training programs. </li>
</ol>
<ol>
<li value="12">Promote a safety-first culture and ensure staff adhere to SOPs and safety standards. </li>
</ol>
<ol>
<li value="13">Manage service contracts (e.g., waste disposal, HVAC servicing). </li>
</ol>
<ol>
<li value="14">Negotiate with suppliers and contractors to ensure cost-effective procurement of services and materials. </li>
</ol>
<ol>
<li value="15">Monitor energy usage and develop strategies to improve energy efficiency. </li>
</ol>
<ol>
<li value="16">Lead the facilities management response in emergencies (e.g., power outages, system failures, natural disasters). </li>
</ol>
<ol>
<li value="17">Maintain and test backup systems including emergency generators and UPS systems. </li>
</ol>
<ol>
<li value="18">Maintain accurate records of maintenance activities, inspections, asset inventory, and compliance reports. </li>
</ol>
<ol>
<li value="19">Provide regular updates to senior management regarding the status of facility operations, risks, and improvements. </li>
</ol>
<ol>
<li value="20">Ensure the presence of minimum required spare parts in the stock to facilitate the running operation of the hospital. </li>
</ol>
<ol>
<li value="21">Assist in the inspection, testing, and maintenance of diesel generators to ensure reliable backup power supply during outages. </li>
</ol>
<ol>
<li value="22">Monitor fuel levels, coolant, oil pressure, and battery condition. </li>
</ol>
<ol>
<li value="23">Support regular Load testing, automatic transfer switch (ATS) functionality checks, and respond to generator alarms. </li>
</ol>
<ol>
<li value="24">Coordinate with electrical technicians to ensure seamless operation during power failures, especially in critical areas (OT and ICU). </li>
</ol>
<ol>
<li value="25">Support the other location of IMC when required. </li>
</ol>
<p><strong>Scope of Work:</strong> </p>
<ul>
<li><strong>Area of Responsibility:</strong> All hospital buildings, utility systems, equipment rooms, grounds, parking facilities, and off-site facilities, if applicable. </li>
</ul>
<ul>
<li><strong>Systems Covered:</strong> Electrical systems, mechanical (HVAC), plumbing, fire protection, elevators, building automation systems (BAS), medical gas systems, waste management, emergency power systems. </li>
</ul>
<ul>
<li><strong>Personnel Supervised:</strong> Maintenance supervisors, technicians, electricians, plumbers, HVAC specialists, and external contractors. </li>
</ul>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li>Bachelor’s degree or diploma in mechanical, Electrical, Civil Engineering, or Facilities Management (master’s preferred).</li>
<li>IT knowledge in Microsoft (Word, Excel) and internet use. </li>
<li>Minimum 5 years in a healthcare or hospital environment.: </li>
<li>10+ years of experience in facility or maintenance management. </li>
<li>Professional certification (e.g., CFM, CHFM, PMP) is an advantage. </li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Background/ Anera Summary:</b></p><p><br></p><p>Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with</p><p>purpose and hope.</p><p>Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and</p><p>Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term</p><p>health, education, and economic development. Our staff serve in their communities, navigating the politics that</p><p>constrict progress to get help where it’s needed most.</p><p><br></p><p>That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep</p><p>building better lives until hope finds its way in the Middle East.</p><p><br></p><p><b>Job Overview/Summary:</b></p><p><br></p><p>The MEAL Officer is responsible for supporting the design, implementation, and strengthening of Monitoring,</p><p>Evaluation, Accountability, and Learning systems across projects in Jordan. The role ensures high-quality data</p><p>collection, verification, analysis, reporting, accountability mechanisms, and organizational learning processes.</p><p>The MEAL Officer supports project teams in tracking project progress against indicators and targets, ensuring data</p><p>quality, maintaining databases and data warehouses, and generating timely reports for informed decision-making.</p><p>The position also contributes to learning initiatives, assessments, reflection sessions, and accountability activities</p><p>while promoting compliance with donor and organizational standards.</p><p><br></p><p>The MEAL Officer works closely with programs, communication, and partner teams and conducts regular field</p><p>visits to monitor implementation quality, validate reported achievements, and support continuous improvement.</p><p><br></p><p><b>Key Responsibilities – MEAL</b></p><p><br></p><p><b>Monitoring, Evaluation, and Project Tracking</b></p><p><br></p><ul><li>Support the development and implementation of MEAL plans, indicator tracking tables, logical frameworks, and reporting tools.</li><li>Monitor project progress against targets, indicators, work plans, and donor requirements.</li><li>Conduct regular field monitoring visits to verify activities, outputs, and beneficiary targeting.</li><li>Track implementation progress and identify delays, risks, gaps, and corrective actions.</li><li>Support baseline, midline, endline and assessment activities.</li><li>Ensure compliance with organizational and donor MEAL standards and procedures.</li></ul><p><br></p><p><b>Data Collection and Information Management</b></p><p><br></p><ul><li>Design, and digitize data collection tools, forms, surveys, questionnaires, and monitoring templates usingplatforms such as KoBoToolbox, ODK, </li></ul><p> or similar systems.</p><ul><li>Ensure proper data collection methodologies for both qualitative and quantitative data.</li><li>Maintain, update, clean, and organize project databases and data warehouses.</li><li>Conduct regular data validation, verification, consistency checks, and data quality assessments.</li><li>Ensure data confidentiality, accuracy, completeness, and secure storage practices.</li><li>Support data entry processes and maintain proper documentation and filing systems.</li></ul><p><br></p><p><b>Data Analysis and Reporting</b></p><p><br></p><ul><li>Analyze monitoring and assessment data using Excel, Power BI, or other data analysis tools.</li><li>Produce regular outputs/ outcomes for internal and external reports, dashboards, presentations,factsheets, and data summaries.</li><li>Support the preparation of donor reports, monthly updates, success stories, and ad hoc information requests.</li><li>Present findings and trends to program teams to support evidence-based decision-making.</li><li>Support the building of Power BI Anera’s dashboard.</li><li>Conduct quantitative and qualitative analysis, including trend analysis and triangulation of findings.</li></ul><p><br></p><p><b>Accountability and Feedback Mechanisms</b></p><ul><li>Support the implementation and monitoring of Accountability to Affected Populations (AAP) and feedbackmmechanisms.</li><li>Receive, document, track, and respond to feedback, complaints, and inquiries through approved feedback channels.</li><li>Ensure confidential and timely handling of sensitive complaints and referrals.</li><li>Monitor feedback trends and support corrective and improvement actions.</li><li>Promote community awareness of available feedback and complaint mechanisms.</li></ul><p><br></p><p><b>Learning, Assessments, and Knowledge Management</b></p><p><br></p><ul><li>Conduct Focus Group Discussions (FGDs), Key Informant Interviews (KIIs), surveys, and other assessment activities.</li><li>Facilitate reflection meetings, lessons learned sessions, and after-action reviews with project teams and partners.</li><li>Support learning events, workshops, and knowledge-sharing initiatives.</li><li>Document best practices, success stories, challenges, and lessons learned.</li><li>Contribute to organizational learning and adaptive programming processes.</li></ul><p><br></p><p><b> Coordination and Technical Support</b></p><p><br></p><ul><li>Provide technical support and guidance to program and partner teams on MEAL tools, processes, and reporting requirements.</li><li>Build staff and partner capacity on data collection, reporting tools, accountability, and data quality standards.</li><li>Coordinate with field teams to ensure timely submission of accurate monitoring data.</li><li>Support audits, evaluations, donor visits, and verification exercises as needed.</li><li>Perform any other related tasks assigned by the supervisor.</li></ul><p><br></p><p><b>KEY TASKS</b></p><p><br></p><ul><li>Implement MEAL activities in line with project work plans and donor requirements.</li><li>Track indicators and monitor progress toward outputs, outcomes, and targets.</li><li>Develop and maintain data collection systems and project databases.</li><li>Conduct data cleaning, verification, validation, and analysis processes.</li><li>Prepare regular monitoring reports, dashboards, and data visualizations.</li><li>Conduct field visits, spot checks, FGDs, and monitoring activities.</li><li>Follow up on accountability and feedback channels.</li><li>Support learning and reflection events to improve program quality and effectiveness.</li><li>Collaborate closely with program and operational teams to ensure data-driven implementation.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>QUALIFICATIONS AND REQUIREMENTS</b></p><p><br></p><ul><li>Bachelor’s degree in social sciences, Statistics, Information Management, Development Studies, Business Administration, or a related field.</li><li>Certifications or trainings in Monitoring & Evaluation, Data Analysis, Research Methods, or MEAL is an asset.</li><li>Minimum 3–5 years of relevant experience in Monitoring, Evaluation, Accountability, and Learning within humanitarian or development programs.</li><li>Demonstrated experience in data collection, analysis, reporting, and database management.</li><li>Experience in conducting assessments, FGDs, surveys, and field monitoring activities.</li><li>Experience working with NGOs, INGOs, or donor-funded projects is preferred.</li><li>Strong experience with KoBoToolbox, ODK, CommCare, or similar digital data collection platforms.</li><li> Advanced proficiency in Microsoft Excel and data analysis tools.</li><li>Strong experience of Power BI dashboard building.</li><li>Strong database management, data validation, and reporting skills.</li><li>Familiarity with indicator tracking, logical frameworks, and donor reporting requirements.</li><li>Excellent analytical and problem-solving skills with strong attention to detail.</li><li>Strong interpersonal, communication, and coordination skills.</li><li> Ability to work independently and within multidisciplinary teams.</li><li>Strong facilitation and presentation skills.</li><li>Ability to manage multiple tasks under pressure and meet deadlines.</li><li>Strong in English and Arabic, both written and spoken.</li></ul><p><br></p><p><b>SAFEGUARDING & ETHICS</b></p><p><br></p><p>The MEAL Officer is expected to uphold organizational values, safeguarding principles, confidentiality standards,</p><p>and Protection from Sexual Exploitation and Abuse (PSEA) policies at all times. The role requires maintaining</p><p>integrity, accountability, and respectful engagement with beneficiaries, partners, and staff.</p><p><br></p><p><b>Our values</b></p><p><br></p><ul><li><b>We are inspired:</b> We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we </li></ul><p> serve.</p><ul><li><b>We are people-centric:</b> We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and </li></ul><p> has the power to shape the lives of their community and world.</p><ul><li><b>We are collaborative: </b>Teamwork and collaborative action are at the heart of how we do our work and deliver results.</li><li><b>We are versatile: </b>In a region burdened by obstacles, we make the right connections to find a way and bring can-do,innovative approaches to </li></ul><p> everything we do.</p><ul><li><b>We are impactful:</b> We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.</li><li><b>We are accountable:</b> Our words, actions and results stay true to our mission and values.</li></ul></div>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Ensures personalized service is offered to guests during their stay.</p>
<p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p>
<p>Maintains a high level of communication and feedback within the department.</p>
<p>Identifies and anticipates guest needs.</p>
<p>Is continually proactive in all areas of operation.</p>
<p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p>
<p>Reports for duty punctually and in accordance with the issued department schedule.</p>
<p>Adheres at all times to the hotel grooming and uniform standards.</p>
<p>Assists with luggage delivery and collection.</p>
<p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p>
<p>Prepares bar beverages and liquor pouring according to the guidelines given.</p>
<p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p>
<p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p>
<p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p>
<p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p>
<p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p>
<p>Possesses working knowledge of the hotel Property Management System.</p>
<p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p>
<p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p>
<p>Collects designated telephones (and checks their working conditions), and working sheets.</p>
<p>Attends daily shift briefings.</p>
<p>Coordinates and liaises with the Butler team.</p>
<p>Carries out pre-arrival interviews.</p>
<p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p>
<p>Assists and coordinates all in-room and suite guest needs and requirements.</p>
<p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p>
<p>Coordinates laundry and pressing collection and delivery.</p>
<p>Reports any suite maintenance requirements according to standard procedures.</p>
<p>Coordinates delivery of all amenities and/or gifts.</p>
<p>Coordinates delivery of preferred newspapers and magazines to all suites.</p>
<p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p>
<p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p>
<p>Sets up any bottle of complimentary drink as per standard.</p>
<p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p>
<p>Ensures that the flowers are always fresh and displayed in fresh water.</p>
<p>Ensures that guest supplies are replenished and displayed as per standard.</p>
<p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p>
<p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p>
<p>Coordinates in-room dining order taking and delivery as required.</p>
<p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p>
<p>Provides a continual source of information, help and assistance to all guests.</p>
<p>Checks the suites prior to guest arrival.</p>
<p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p>
<p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p>
<p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p>
<p>Checks room after departure for lost belongings.</p>
<p>Upsells hotel outlets at every opportunity.</p>
<p>Coordinates with concierge for the storage of stowed away items.</p>
<p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p>
<p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p>
<p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Updates and maintains all guest history files, including ProfilePlus.</p>
<p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p>
<p>Orders all necessary operating stock when necessary.</p>
<p>Maintains amicable and cooperative working relations with other departments.</p>
<p>Attends any courses management may deem beneficial.</p>
<p>Carries out other duties as directed by management.</p>
<p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p>
<p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal, interpersonal and communication skills.</li>
<li>Must be a strong team player with strong departmental cooperation.</li>
<li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li>
<li>Fluent in English and local language with a third language as an asset.</li>
<li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li>
<li>Must be flexible in terms of working hours and able to work with little or no supervision.</li>
<li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li>
<li>Must be able to maintain excellent professional presentation and grooming.</li>
<li>High school diploma is necessary.</li>
<li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li>
<li>A minimum of two years prior experience in related hospitality fields is necessary.</li>
<li>Luxury five star experience necessary.</li>
<li>Prior formalized training as a butler is highly regarded.</li>
<li>Butlers must be able to lift in excess of 70-pound loads.</li>
<li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li>
<li>Must be able to stand for 90% of their scheduled time.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity and inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Ensures personalized service is offered to guests during their stay.</p>
<p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p>
<p>Maintains a high level of communication and feedback within the department.</p>
<p>Identifies and anticipates guest needs.</p>
<p>Is continually proactive in all areas of operation.</p>
<p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p>
<p>Reports for duty punctually and in accordance with the issued department schedule.</p>
<p>Adheres at all times to the hotel grooming and uniform standards.</p>
<p>Assists with luggage delivery and collection.</p>
<p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p>
<p>Prepares bar beverages and liquor pouring according to the guidelines given.</p>
<p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p>
<p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p>
<p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p>
<p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p>
<p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p>
<p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p>
<p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p>
<p>Possesses working knowledge of the hotel Property Management System.</p>
<p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p>
<p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p>
<p>Collects designated telephones (and checks their working conditions), and working sheets.</p>
<p>Attends daily shift briefings.</p>
<p>Coordinates and liaises with the Butler team.</p>
<p>Carries out pre-arrival interviews.</p>
<p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p>
<p>Assists and coordinates all in-room and suite guest needs and requirements.</p>
<p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p>
<p>Coordinates laundry and pressing collection and delivery.</p>
<p>Reports any suite maintenance requirements according to standard procedures.</p>
<p>Coordinates delivery of all amenities and/or gifts.</p>
<p>Coordinates delivery of preferred newspapers and magazines to all suites.</p>
<p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p>
<p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p>
<p>Sets up any bottle of complimentary drink as per standard.</p>
<p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p>
<p>Ensures that the flowers are always fresh and displayed in fresh water.</p>
<p>Ensures that guest supplies are replenished and displayed as per standard.</p>
<p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p>
<p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p>
<p>Coordinates in-room dining order taking and delivery as required.</p>
<p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p>
<p>Provides a continual source of information, help and assistance to all guests.</p>
<p>Checks the suites prior to guest arrival.</p>
<p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p>
<p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p>
<p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p>
<p>Checks room after departure for lost belongings.</p>
<p>Upsells hotel outlets at every opportunity.</p>
<p>Coordinates with concierge for the storage of stowed away items.</p>
<p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p>
<p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p>
<p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p>
<p>Updates and maintains all guest history files, including ProfilePlus.</p>
<p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p>
<p>Orders all necessary operating stock when necessary.</p>
<p>Maintains amicable and cooperative working relations with other departments.</p>
<p>Attends any courses management may deem beneficial.</p>
<p>Carries out other duties as directed by management.</p>
<p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p>
<p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal, interpersonal and communication skills.</li>
<li>Must be a strong team player with strong departmental cooperation.</li>
<li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li>
<li>Fluent in English and local language with a third language as an asset.</li>
<li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li>
<li>Must be flexible in terms of working hours and able to work with little or no supervision.</li>
<li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li>
<li>Must be able to maintain excellent professional presentation and grooming.</li>
<li>High school diploma is necessary.</li>
<li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li>
<li>A minimum of two years prior experience in related hospitality fields is necessary.</li>
<li>Luxury five star experience necessary.</li>
<li>Prior formalized training as a butler is highly regarded.</li>
<li>Butlers must be able to lift in excess of 70-pound loads.</li>
<li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li>
<li>Must be able to stand for 90% of their scheduled time.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity and inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> <span><span>Requisition ID</span></span> <span><span>36877</span></span> <br> <span><span>Office Country</span></span> <span><span>Jordan</span></span> <br> <span><span>Office City</span></span> <span><span>Amman</span></span> <br> <span><span>Division</span></span> <span><span>Banking Countries of Operations </span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular </span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>14/07/2026 </span></span> <br> </span><p><strong>Purpose of Job</strong></p><br> <p>The Analyst is based in the EBRD’s resident office in Amman, Jordan and is dedicated to working in the sustainable infrastructure sector in the EBRD’s (SI MEA) team, which delivers the Bank's mandate in the energy and infrastructure sectors in Jordan, as well as other countries in the region. This position is focused on infrastructure whereby the team is responsible for debt and equity investments in the public and private sector in the transport and municipal infrastructure including water, public transport, and waste subsectors.</p><br> <p>The Analyst contributes to all phases of the project cycle, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader, the Regional Head for Infrastructure or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. In addition, tasks may be assigned by the Director, Regional Head Eastern Mediterranean related to sectoral needs.</p><br> <p>The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of the Regional Heads or more senior bankers.</p><br> <p>The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. In particular the Analyst will be actively involved in the following tasks:</p><br> <ul> <li>Supporting the implementation and monitoring of existing projects in Jordan including the infrastructure public sector portfolio;</li> <li>Maintain the relationship with clients and key stakeholders in the sector in Jordan, including the authorities, private operators, and other international organisations;</li> <li>Coordinate technical cooperation assignments with the authorities; and</li> </ul> <p>Contribute to coordinating due diligence visits, financial modelling and drafting or approval documents for new projects.</p><br> <p><strong>Accountabilities & Responsiblities</strong></p><br> <p>Under the guidance of the operation leader or a more senior banker:</p><br> <p><strong>Structuring and Execution</strong></p><br> <ul> <li>Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections;</li> <li>Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative;</li> <li>As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails;</li> <li>Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank.</li> </ul> <p><strong>Portfolio Monitoring, Value Creation and Reporting</strong></p><br> <ul> <li>As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance;</li> <li>As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members;</li> <li> As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives.</li> </ul> <p>The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise.</p><br> <p><strong>Qualifications, Skills, Experience & Knowledge</strong></p><br> <ul> <li>Bachelor’s degree. Master’s degree preferred or equivalent experience in the areas of expertise.</li> <li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable.</li> <li>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models.</li> <li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis.</li> <li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules.</li> <li>Good understanding of relevant systems and processes.</li> <li>Ability to work effectively as a team member and to deadlines and under time pressure.</li> <li>Good written and oral communication skills in English and Arabic.</li> <li>Experience working in Jordan preferred.</li> <li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards.</li> <li>Good understanding of infrastructure sector in the region is a plus.</li> <li>Experience in project finance and / or climate finance is an advantage. </li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD </strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. </span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. </span></span></p><br> <p><span><span>The EBRD environment provides you with: </span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. </span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. </span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do. </span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. </span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. </span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). </span></span></p><br> </div>