وظائف مخطط استراتيجي في الأردن

<p>We are seeking an organized and proactive EPMO Coordinator with 3+ years of experience to support strategic initiatives, executive operations, and organizational performance. The role involves coordinating projects, preparing reports and dashboards, tracking action plans, improving internal processes, and supporting cross-functional collaboration to ensure efficient execution of organizational priorities.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of relevant experience. Proven experience in PMO, EPMO, project coordination, or operations. Experience preparing reports, dashboards, and performance tracking. Strong organizational and coordination skills. Experience using AI tools to improve productivity and reporting. Ability to manage multiple tasks and follow up on action items. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Proactive, detail-oriented, and able to take initiative.</p>

<p><br></p><p><b>Your key responsibilities</b></p><ul><li>Develop visually compelling proposals, presentations, executive summaries, and other client-facing materials aligned with EY s brand standards.</li><li>Create innovative visual concepts, graphics, infographics, charts, illustrations, and layouts that effectively communicate complex information.</li><li>Design pursuit of deliverables that reflect client priorities, industry context, and strategic win themes.</li><li>Participate in pursuit of kick-off meetings, strategy sessions, proposal reviews, and oral preparation workshops.</li><li>Present design concepts and creative approaches to pursuit teams and stakeholders.</li><li>Collaborate with proposal specialists, deal teams, and subject matter professionals to develop integrated and impactful pursuit materials.</li><li>Lead the visual storytelling approach for strategic pursuits by translating key messages into engaging design solutions.</li><li>Drive design innovation by introducing new formats, interactive content, and creative approaches to proposal development.</li><li>Support content development across multiple formats, including proposals, presentations, digital assets, videos, and interactive materials.</li><li>Ensure consistency with EY s Visual Identity guidelines and global design standards.</li><li>Build and maintain strong relationships with key stakeholders across Service Lines, Sectors, Knowledge, Brand, Marketing and Communications (BMC), and Business Development teams.</li><li>Incorporate client feedback, win/loss insights, and lessons learned to continuously improve pursuit design effectiveness.</li><li>Contribute to the development of design best practices, templates, and reusable assets for future pursuits.</li><li>Support training, coaching, and knowledge-sharing initiatives related to proposal design and visual communication.</li></ul><p>Skills and attributes for success</p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p>To qualify for the role, you must have</p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p>Ideally, you'll also have</p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul><p><b>What we look for</b></p><p>We are looking for a creative, collaborative, and detail-oriented professional who is passionate about visual communication and business development. You will thrive in this role if you enjoy transforming ideas into impactful designs, working with diverse stakeholders, and helping teams create compelling client experiences that support winning pursuits.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><u>Skills and attributes for success</u></p><ul><li>Strong graphic design, visual communication, and presentation design capabilities.</li><li>Excellent understanding of visual storytelling, layout design, typography, color theory, and branding principles.</li><li>Creative mindset with the ability to transform complex business concepts into engaging visual content.</li><li>Experience working in fast-paced, deadline-driven environments with multiple priorities.</li><li>Strong stakeholder management and collaboration skills.</li><li>High attention to detail and commitment to quality.</li><li>Ability to influence stakeholders and confidently present design recommendations.</li><li>Strong problem-solving skills and the ability to identify innovative design solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing multiple projects simultaneously.</li></ul><p><u>To qualify for the role, you must have</u></p><ul><li>Bachelor's degree in graphic design, Visual Communication, Marketing, Communications, Multimedia Design, or a related field, or equivalent professional experience.</li><li>Approximately 2 5 years of experience in graphic design, proposal design, communications, marketing, business development, or related discipline.</li><li>Strong proficiency in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Acrobat Pro.</li><li>Advanced PowerPoint skills with experience developing executive-level presentations and proposal materials.</li><li>Familiarity with Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.</li><li>Experience supporting business development activities, strategic pursuits, bids, proposals, or client presentations.</li><li>Experience working in professional services, consulting, or multinational organizations is preferred.</li></ul><p><u>Ideally, you'll also have</u></p><ul><li>Experience supporting proposals or pursuit teams in a professional services environment.</li><li>Knowledge of emerging design technologies and digital content development tools.</li><li>Exposure multimedia content creation, video editing, animation, or interactive presentations.</li><li>Familiarity with AI-enabled design and content development tools.</li><li>Understanding of MENA market dynamics and client expectations.</li></ul>

<p><br></p><p>TERMS OF REFERENCE Mental Health and Psychosocial Support (MHPSS) is an institutional priority for the UN and for UNICEF. The UNICEF Strategic Plan 2<span style="background-color: yellow;">022-2025</span> identifies MHPSS as a cross-sectoral priority area, building upon existing programming through child protection, education, and health. Globally, conflict, forced displacement, violence, poverty, and other adversities continue to increase MHPSS needs among children, adolescents, caregivers, and communities. While most individuals demonstrate resilience in the face of adversity, many experience significant psychological distress or longer-term mental health conditions following exposure to severe stressors. Mental health challenges can affect functioning across multiple domains, including learning, relationships, caregiving, social participation, and livelihoods. Yet access to quality mental health care remains limited globally due to significant workforce shortages and insufficient integration of MHPSS services across systems and sectors. Expanding access to quality MHPSS therefore requires strengthening the capacity and competency of a diverse workforce across sectors including health, education, and child protection. With appropriate training, supervision, and systems support, professionals and non-specialists can effectively deliver evidence-informed MHPSS interventions and contribute to more accessible and sustainable systems of care.</p><p>The Europe and Central Asia (ECA), Middle East and North Africa (MENA) regional grouping for the multisectoral mental health and psychosocial support (MHPSS) programme under UNICEF s Mental Health Leadership Team (MHLT) engages a large number of Country Offices with diverse needs and contexts. Across ECA, UNICEF is responding to increasing demand from governments and Country Offices for technical support on child and adolescent mental health and psychosocial wellbeing. The extension of the Ukraine emergency continues to generate substantial MHPSS needs among children and families remaining in Ukraine and displaced populations across neighboring countries. Simultaneously, mixed migration flows, evolving regional policy contexts including implementation of the EU Pact on Migration and Asylum, and ongoing humanitarian crises across the region have heightened the need for strengthened MHPSS responses and systems. In addition, political momentum and investment opportunities for child and adolescent mental health have increased substantially, including growing attention from governments, European institutions, and private-sector partners. UNICEF is increasingly requested to provide strategic technical support to strengthen national systems and services. These evolving demands underscore the need for stronger regional coordination, technical assistance, knowledge exchange, and workforce strengthening mechanisms. Leveraging UNICEF's convening role and technical leadership, the Mental Health Leadership Team (MHLT) seeks to support system-level strengthening through multisectoral approaches that modernize MHPSS within health, child protection, education, and social service systems.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Masters Degree in Psychology, Mental Health and Psychosocial Support, Clinical Social Work, Neurosciences and other relevant fields of work.</li><li>Work Experience: Minimum A minimum of 8 years experience in Mental Health and Psychosocial Support for children and families is required.</li><li>Experience providing MHPSS technical support in Europe and Central Asia context is required.</li><li>Language requirement: Fluency in English is required.</li><li>Desirables: Relevant experience in technical MHPSS programme development and implementation within UNICEF is strongly desired.</li><li>Experience in both development and humanitarian emergency contexts is considered a strong advantage.</li><li>Experience supporting the integration of MHPSS across sectors, conducting multisectoral coordination, and facilitating multisectoral initiatives is strongly desired.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties &amp; Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research &amp; Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting &amp; Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling &amp; Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline &amp; Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations &amp; satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience &amp; Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM &amp; Sales Tools Bid/RFP Management ROI &amp; Business Case Development</span> </div>

<p><h4>Job purpose</h4> <p>Exists to design and develop high-quality SharePoint applications (online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p> <h4>Key accountability areas</h4> <strong>Deployment:</strong><br> <p>Oversee the SharePoint user access and application deployment.</p> <strong>SharePoint technologies:</strong><br> <p>Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis. Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p> <strong>Configuration:</strong><br> <p>Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment. Participate in the gathering of requirements and documentation from non-technical business users.</p> <strong>Development:</strong><br> <p>Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements. Apply industry-standard object-oriented programming best practices and design patterns. Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design. Isolate, diagnose, repair, and resolve software problems.</p> <strong>Design:</strong><br> <p>Create logical and functional software code in a variety of languages, particularly those related to SharePoint. Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p> <strong>Coaching and mentoring:</strong><br> <p>Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines. Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p> <h4>Role accountability</h4> <strong>HR proficiency:</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery:</strong><br> <p>Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report detailing the deviation and execution of planned tasks.</p> <strong>Problem-solving:</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality:</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements:</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance:</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment:</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in information technology or any relevant field.</p> <h4>Work experience</h4> <p>4 to 6 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Applications development standards and procedures</li> <li>Applications knowledge</li> <li>Applications system analysis</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Donor Relations Officer (Asia) reports to the Director of Partnerships. Responsibilities - Contributes to the development and implementation of the region's strategy on external relations and fundraising; manages relationships with key donors across Asia; provides a consistently high level of responsiveness and service to key donors; actively pursues innovative avenues of cooperation for funding opportunities by public and private donors in the wider Asia region; provides counsel to the Director of Partnerships, Director of External Relations and senior management; - Negotiates bilateral agreements and Memoranda of Understanding (MOUs) with donors on behalf of the Agency; negotiates and drafts project proposals in coordination with field offices; analyzes, reviews and edits project proposals and progress reports; drafts correspondence for the purpose of fund-raising and advocacy; produces briefing materials and talking points for senior management including the Commissioner-General, Deputy Commissioner-General, Directors, and the Representative Offices in New York, EU, Washington, and Geneva and other Senior Officials; - Promotes and implements the Agency's Resource Mobilization Strategy with results-oriented concrete actions; organizes and participates in senior level missions to donor capitals; participates in major meetings and conferences including the hosts and donors meeting and policy-level bilateral discussions with senior government civil servants or at the political level; organizes and participates in donor field trips in the five fields of operations including high level delegations from capitals; - Contributes to the development and strategic use of outreach materials and media for the purpose of increased public awareness and fund-raising; drafts donor brochures in conjunction with official visits to capitals; oversees the preparation of visibility plans; - Makes significant contributions to various fund-raising documents including appeals and Department's reports and policy documents; - Ensures proactive coordination with concerned Departments, Field Offices and Representative Offices on contributions, donor funded projects and external relations activities and ensures timely follow-up; Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change Education Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change Education Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>

<p>Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. About the Role &amp; Team The Commercial Manager supports the development and execution of commercial strategies for renewal and new business opportunities. The role partners closely with Sales, Bid Management, Finance, Legal, Contract Management and Technical teams to deliver commercially sound, profitable and compliant business outcomes. What you will do Jointly develop and implement deal-specific commercial strategies with senior management for tailored standard renewal and new business opportunities, including deal structure, negotiation strategy, non-standard terms and competitive positioning. Support the review and evaluation of commercial structures, including financial framework, deal risks, contractual terms, regulatory compliance, delivery considerations and full lifecycle impacts. Support pricing proposals, commercial offers and contract development for renewal and new business opportunities. Provide financial modelling support, including price structure, CAPEX, cash flow, profitability and the commercial impact of terms and conditions. Participate in customer negotiations to help secure commercially and financially sound agreements that deliver value to both SITA and the customer. Work with SITA solution and technical teams to align commercial approaches with technical solutions, delivery models and limitations. Act as a commercial representative on applicable opportunities, supporting discussions on commercial terms and conditions with internal and customer stakeholders. Develop, advocate and support optimum financial viability of opportunities within the total contract structure. As part of a team, identify, quantify, assess and report risks associated with bids and opportunities. Support compliance with company regulations, including bid process, delegation of authority, governance and commercial policies. Who You Are 3-5 years of experience as Commercial Manager, alongside experience in pricing, commercial finance, bid management support, financial analysis, deal structuring or a related field. Strong understanding of commercial pricing, financial modelling, profitability analysis and commercial strategy. Ability to support complex commercial opportunities and work effectively within cross-functional teams. Strong analytical, negotiation, communication and stakeholder management skills. Ability to balance customer requirements with business objectives, governance requirements and financial performance. Bachelor degree in Finance, Business Administration, Economics, Engineering, Commercial Management or a related discipline is preferred. Commercial Pricing, Commercial Strategy, Financial Modelling, Profitability Analysis, Negotiation, Market Benchmarking, Risk Assessment and Stakeholder Management. Nice to Have Experience in aviation, airlines, airports, travel technology, telecommunications, technology services or consulting. Exposure to international or regional commercial environments is advantageous. Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Experience supporting customer-facing commercial negotiations, pricing reviews or strategic bid discussions. Qualifications WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Salary / Compensation Note Hidden (-999)</p><p><strong>Desired Candidate Profile</strong></p><p>Who You Are 3-5 years of experience as Commercial Manager, alongside experience in pricing, commercial finance, bid management support, financial analysis, deal structuring or a related field. Strong understanding of commercial pricing, financial modelling, profitability analysis and commercial strategy. Ability to support complex commercial opportunities and work effectively within cross-functional teams. Strong analytical, negotiation, communication and stakeholder management skills. Ability to balance customer requirements with business objectives, governance requirements and financial performance. Bachelor degree in Finance, Business Administration, Economics, Engineering, Commercial Management or a related discipline is preferred. Commercial Pricing, Commercial Strategy, Financial Modelling, Profitability Analysis, Negotiation, Market Benchmarking, Risk Assessment and Stakeholder Management. Nice to Have Experience in aviation, airlines, airports, travel technology, telecommunications, technology services or consulting. Exposure to international or regional commercial environments is advantageous. Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Experience supporting customer-facing commercial negotiations, pricing reviews or strategic bid discussions.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></span></span><br><span><span><span>We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></span></span><br><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.</span></span></p><br><br><br><p><span><span><strong><u><span>Education Project Coordinator</span></u></strong><br><span>&nbsp;<br><strong>British Council Pay band:</strong> 4</span></span></span></p><br><br><p><span><span><span><strong><span>Location</span></strong><span>: Jordan</span></span></span></span></p><br><br><p><span><span><span><strong><span>Department:</span></strong><span>&nbsp;Higher Education and Science</span></span></span></span></p><br><br><p><span><span><span><strong><span>Contract type</span></strong><span>: 6months Fixed Term Contract (Maternity Cover)</span></span></span></span></p><br><br><p><span><span><span><strong><span>Closing Date</span></strong><span>: 26th July 2026</span></span></span></span></p><br><br><p><span><span><span><span><strong>Gross salary per month</strong> : JOR 645</span></span></span></span></p><br><br><br><p><span><span><strong><span>You must have the legal right to work in Jordan at the time of application.</span></strong></span></span></p><br><br><p><br><span><span><strong><span>There is no relocation or sponsorship support.</span></strong> </span></span></p><br><br><br><p><span><span><strong><span>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service.&nbsp; This may not be appropriate for all roles but can be explored at interview.<br>&nbsp;</span></strong></span></span></p><br><br><p><br><span><span><strong><u><span>Role purpose</span></u></strong></span></span></p><br><br><br><p><span><span><span>Supports the programme team in the implementation of programmes and projects in compliance with British Council policies and procedures including financial admin, reporting and data collection, operational project delivery and managing relations with delivery partners.</span></span></span></p><br><br><br><p><span><span><strong><u><span>The Role</span></u></strong></span></span></p><br><br><br><p><span><span><span>This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). </span></span></span></p><br><br><p><span><span><span>CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locates our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions.</span></span></span></p><br><br><br><p><span><span><span>All programme management roles deliver activities and projects within this global programme and strategic framework. Our programmes are funded by the British Council’s grant in aid, through partnerships and external clients.</span></span></span></p><br><br><br><p><span><span><span>The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence. This framework is in line with Cabinet office functional standard for project delivery, FCDO Operating Framework and the Association for Project Management Body of Knowledge.</span></span></span></p><br><br><br><br><br><p><span><span><strong><u><span>Accountabilities/Responsibilities:</span></u></strong></span></span></p><br><br><br><p><span><span><strong><u><span>Managing self and others </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Holds vendors and suppliers to account for delivering services. </span></span></span></li><li><span><span><span>Has the ability to work independently and manage work load against project deadlines. </span></span></span></li></ul><br><p><span><span><strong><u><span>Financial Support</span></u></strong></span></span></p><br><br><br><ul><li><span><span><span>Plan and report on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Delivery; manages smaller budgets. </span></span></span></li><li><span><span><span>Maintain clear and up-to-date records on all financial transactions as per audit requirements. </span></span></span></li><li><span><span><span>Ensure relationships with vendors are maintained and payments are processed on time and in accordance with FABS on-line system (SAP Finance) guidelines. </span></span></span></li><li><span><span><span>Compliance to BC financial policies and procedures. </span></span></span></li></ul><br><p><span><span><strong><u><span>Project Management </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders. </span></span></span></li><li><span><span><span>Supports internal compliance such as due diligence, records management, data collection and storage. </span></span></span></li><li><span><span><span>Manages grants administration, selection &amp; evaluation and procurement processes. </span></span></span></li><li><span><span><span>Manages events-based components and trainings within a programme. </span></span></span></li><li><span><span><span>Supports the project / programme manager in implementing diversity mainstreaming action plans and contributes to it. </span></span></span></li></ul><br><p><span><span><strong><u><span>Relationship and Stakeholder Management </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Manages relationships with clients/partners/stakeholders at appropriate level. </span></span></span></li><li><span><span><span>Manages relationship with vendors and suppliers and holds them to account for delivering services. </span></span></span></li></ul><p><span><span><strong><u><span>Requirements of the role:</span></u></strong></span></span></p><br><br><br><p><span><span><strong><u><span>Minimum/Essential</span></u></strong></span></span></p><br><br><br><ul><li><span><span><span><span>Experience of working in a supporting role on programmes or projects.</span></span></span></span></li><li><span><span><span><span>Administrative and financial administration experience. </span></span></span></span></li><li><span><span><span><span>Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management. </span></span></span></span></li></ul><br><p>A connected and trusted UK in a more connected and trusted world.</p><br><br><br><p><b>Equality , Diversity, and Inclusion&nbsp;(EDI) Statement</b></p><br><br><br><p>The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.&nbsp; We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.&nbsp; All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</p><br><br><br><p>The British Council is&nbsp;committed to safeguarding children, young people and adults who we work with.</p><br><br><br><p>We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.</p><br><br><br><p>Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</p><br><br><br><p>If you have any problems with your application please email askhr@britishcouncil.org</p><br><br><br><p>Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</p><br><br><br> </div>

<p><strong>JOB SUMMARY</strong>&nbsp;</p> <p>The Roving HR Officer provides Human Resource support for the HR department. This role will be responsible for HR operational oversight of key HR functions including Talent Acquisition and management, Staff Relations, and Performance Management support etc.</p> <p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.</p> <p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p> <ul> <li>Act as the primary HR focal point during scheduled rotations or urgent deployments to Zaatari Camp, Azraq Camp, or any other assigned operation sites.</li> <li>Provide direct, accessible HR services to field-based staff, national employees, and incentive-based volunteers (IBVs), addressing inquiries regarding policies, benefits, and contracts.</li> <li>Coordinate field-specific HR administrative workflows, including physical file collection, contract distributions and making sure the contracts are signed by each employee, and time attendance sheet verifications.</li> <li>Participate in reviewing national staff policies and recommend changes/additions/deletions to the HR Manager.</li> <li>Provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues, as directed by supervisor.</li> <li>Work with HR and Management on implementation of strategic planning of the department.</li> <li>Conduct regular field travel to project offices, ensure proper implementation of human resources procedures and assist/ support managers in their needs.</li> <li>Maintains compensation databases and ensures employment records are properly maintained in the HR systems (CostPoint, Local HR system)</li> <li>Facilitate the recruitment process and advise the hiring manager on each recruitment stage and prepare regular recruitment tracking reports.</li> <li>Ensure that the recruitment process is fair and transparent and in line with international Medical Corps (IMC) HR policies and procedures.</li> <li>Ensure proper orientation for all new staff; collaborate and coordinate with other departments to provide an engaging and welcoming orientation.</li> <li>Advise and facilitate employee separation process and maintain separation documents in employee file.</li> <li>Assist in updating organograms, maintaining contact lists, and information flow lines regularly.</li> <li>Assist in preparation of employee contracts, and other mandatory documents are signed and filed.&nbsp;</li> <li>Assist in writing personnel letters as required (transfer, promotion, increment, acceptance of resignation and others).</li> <li>Assist in preparation of separation / terminal benefits.</li> <li>Assist HR Management to do periodic turnover analysis.</li> <li>Ensure that all the personnel files are kept in safe custody and are updated on a regular basis. Also, ensure that the required documents are uploaded on shared cloud system (Office 365).&nbsp;</li> <li>Support HR Management to ensure that performance reviews are processed timely and filed.</li> <li>Supports country program supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.</li> <li>Supports country program supervisors to identify training needs or performance gaps of staff.</li> <li>Support the audit and compliance process and provide the documentation after reviewed by HR Management.</li> <li>Perform other related duties as requested</li> </ul> <p><strong>MINIMUM QUALIFICATIONS</strong></p> <ul> <li>Typically, a bachelor's degree in a related area. A degree in HR management is preferable. An equivalent combination of relevant education and experience may be substituted as appropriate.</li> <li>&nbsp;Typically, 3+ years’ experience as a HR Officer</li> <li>Previous experience with International Medical Corps is a plus</li> <li>Knowledge of local labor laws</li> <li>Experience with human resource information system would be an added advantage</li> <li>Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.</li> <li>&nbsp;Knowledge and understanding of local employment standards</li> <li>&nbsp;Strong MS Office and the ability to use technology to collaborate</li> <li>&nbsp;Good conflict management skills</li> <li>&nbsp;Excellent communication and interpersonal skills.</li> <li>Excellent planning and organizing skills.</li> <li>Ability to work effectively and collaborate with others</li> <li>Ability to maintain confidentiality and foster trust and respect.</li> <li>Self-motivated, highly organized and detail oriented.</li> <li>Flexible, comfortable with deadlines and able to work well under pressure.</li> <li>&nbsp;Ability to perform multi-tasking.</li> </ul> <p><strong>Ethical Conduct at International Medical Corps</strong></p> <p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p> <p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p> <p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p> <p><strong>Equal Opportunities&nbsp;</strong></p> <p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>

<p><h4>Job identification</h4> <p><strong>Job ID:</strong> 34308<br> <strong>Posting date:</strong> 19/05/2026, 09:12<br> <strong>Apply before:</strong> 03/06/2026, 04:59<br> <strong>Job schedule:</strong> Full time<br> <strong>Location:</strong> Amman, Jordan<br> <strong>Agency:</strong> UNDP<br> <strong>Grade:</strong> NPSA-8<br> <strong>Vacancy type:</strong> National Personnel Service Agreement<br> <strong>Practice area:</strong> Effectiveness<br> <strong>Bureau:</strong> Regional Bureau for Arab States<br> <strong>Contract duration:</strong> 1 year<br> <strong>Education & work experience:</strong> Master's degree or a bachelor's degree with 2 additional years of experience<br> <strong>Required languages:</strong> Fluency in spoken and written English and Arabic is required.<br> <strong>Vacancy timeline:</strong> 2 weeks<br> <strong>Mobility required:</strong> No mobility required</p> <h4>Tiered application process</h4> <p>In line with the commitment to safeguard capacity and support personnel already in the organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p> <ul> <li><strong>Tier 0:</strong> UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1:</strong> Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.</li> <li><strong>Tier 2:</strong> UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.</li> <li><strong>Tier 3 or no tier indicated:</strong> All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.</li> </ul> <p>Please make note of the tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p> <h4>Office/unit/project description</h4> <p>The United Nations Development Programme (UNDP) Country Programme in Jordan aims to enhance the nation's inclusivity and resilience to achieve its national priorities, aligned with the 2030 Agenda. The Jordan Country Office focuses on key priorities, including governance and peace, inclusive growth and sustainable livelihoods, environment, renewable energy, climate change, financing for development, and SDG impact.</p> <p>Regarding the significant challenge posed by financing for development, the 2015 Addis Ababa Action Agenda emphasized the importance of holistic approaches to financing national strategies. In response, UNDP launched Financing for Development (FfD) portfolios which include initiatives in partnership with both governmental and private stakeholders to align public and private capital flows with national development priorities and to mobilize the necessary financing for large-scale development impacts.</p> <p>In an effort to build a coherent sustainable finance architecture, UNDP leverages its technical expertise and convening power to support the deployment of an Integrated National Financing Framework (INFF) in Jordan. This government-led process unites government entities, the private sector, and development cooperation partners in devising a strategy to finance national development. To inform this strategy with data and analyses of the financing landscape, UNDP Jordan already conducted a Development Finance Assessment and complementary thematic studies. Building on these efforts, the country office is now deploying a FfD portfolio to further support the government in developing an INFF roadmap anchored with the priorities of Jordan’s Economic Modernisation Vision (EMV).</p> <p>With its FfD portfolio, the country office is seeking to effectively leverage innovative financing and support investments into the green transition. UNDP Jordan is partnering with the United Nations Capital Development Fund (UNCDF) toward an area-based development programme to establish a Jordan Valley Green Economic Corridor. This ambitious initiative is designed to run for over seven years and encompasses a portfolio of development projects aligned with the key components of the EMV.</p> <p>The Jordan Country Office is seeking to recruit a Programme Analyst (Economist and innovative finance) who will, under the strategic guidance of the Resident Representative (RR) and the direct supervision of the Partnership, Innovation and Business Development Specialist, support in leading the implementation of the Integrated National Financing Framework (INFF) and contribute to the further development of the Financing for Development (FfD) portfolio.</p> <h4>Scope of work</h4> <p>The Programme Analyst (Economist and innovative finance) will work under the direct supervision of the Strategy, Innovation, and Business Development Specialist. The Programme Analyst contributes to the development and implementation of UNDP’s economic policies, supporting the government’s efforts towards sustainable and inclusive development. The position requires collaboration with the global policy network and interacting with various stakeholders, including government institutions, the private sector, and civil society to achieve strategic goals.</p> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organization.</p> <p>The incumbent will undertake the following to ensure the success of the assignment:</p> <ol> <li><strong>Support in ensuring effective design and implementation of core thematic areas in the UNDP Jordan programme portfolio, focusing on achievement of the following results:</strong> <ul> <li>Provide technical support on core thematic areas and initiatives in line with the Country Programme Strategy including necessary preparation of design, technical support, stakeholder consultation, preparation of terms of reference, concept notes, and action plans to operationalize activities.</li> <li>Support the design of capacity development materials and technical support in conducting capacity-building initiatives.</li> <li>Consolidate best practices and propose effective ways of doing things.</li> <li>Identify operational and programmatic challenges in relation to SDG financing/INFF work and propose solutions.</li> <li>Support monitoring programme implementation in accordance with agreements, work plans, deliverables, and timelines.</li> <li>Prepare monitoring and reporting templates and provide technical advice to implementing partners to ensure progress and quality.</li> <li>Ensure timely and quality progress and financial reporting by partners in line with agreed templates and schedules; review reports and provide feedback to UNDP and partners.</li> <li>Organize and support in facilitating training, information-sharing, and knowledge-sharing events on the initiative.</li> <li>Assess and evaluate funding proposals from potential partner organizations, maintaining quality and consistency.</li> <li>Support UNDP’s positioning as an effective partner in SDG financing/INFF.</li> </ul> </li> <li><strong>Contribute to the development of strategic partnerships and ensure coordination with implementing partners and relevant stakeholders including Government of Jordan, academia, private sectors, and UNDP partner network, focusing on achievement of the following:</strong> <ul> <li>Support resource mobilization for UNDP’s Integrated National Financing Frameworks (INFFs)/financing for development activities.</li> <li>Identify potential organizations to engage within the targeted areas and contribute to building a network.</li> <li>Support facilitating coordination that allows sharing information and harmonizes the work carried out by different partners.</li> <li>Support working relationships and create programmatic linkages with relevant implementing partners and stakeholders as guided by the supervisor.</li> </ul> </li> <li><strong>Support in management and facilitate knowledge management and information sharing (related to the assignment) across the office:</strong> <ul> <li>Identify and document best practices and lessons learned from Integrated National Financing Frameworks (INFFs) initiatives.</li> <li>Determine new research areas.</li> <li>Conduct and support research, dialogue, and policy reviews on relevant themes including financing for development, drivers of informal economy, impact of economic shocks, debt management, taxation policies, insurance and risk facilities, financial inclusion, MSME development, investment trends, and others.</li> <li>Support facilitating analysis and development of relevant materials: advocacy papers, policy notes, and knowledge products.</li> <li>Contribute to advocacy and policy dialogue of SDG financing and to positioning of UNDP including through identifying appropriate partners and fora for dissemination and policy advocacy.</li> <li>Contribute to UNDP knowledge networks (global and regional), where applicable.</li> </ul> </li> <li><strong>Perform other duties within your functional profile as assigned and deemed necessary for the efficient functioning of the office.</strong></li> </ol> <h4>Institutional arrangement</h4> <p>The selected incumbent will work under the direct supervision of the Partnership, Innovation and Business Development Specialist while closely coordinating with the regional economist network.</p> <h4>Competencies</h4> <p><strong>Core competencies:</strong></p> <ul> <li><strong>Achieve results (Level 1):</strong> Plans and monitors own work, pays attention to details, delivers quality work by deadline.</li> <li><strong>Think innovatively (Level 1):</strong> Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.</li> <li><strong>Learn continuously (Level 1):</strong> Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.</li> <li><strong>Adapt with agility (Level 1):</strong> Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</li> <li><strong>Act with determination (Level 1):</strong> Shows drive and motivation, able to deliver calmly in face of adversity, confident.</li> <li><strong>Engage and partner (Level 1):</strong> Demonstrates compassion/understanding towards others, forms positive relationships.</li> <li><strong>Enable diversity and inclusion (Level 1):</strong> Appreciates/respects differences, aware of unconscious bias, confronts discrimination.</li> </ul> <h4>Cross-functional & technical competencies</h4> <p><strong>Thematic area definitions:</strong></p> <ul> <li><strong>Business direction & strategy – Futures and foresight:</strong> Ability to look at information from the past and present, identify patterns and trends and use them to inform decision making with a long-term view. Being sensitive and able to scan horizons and pick up weak signals of change, explore their potential implications and assess their impact and urgency. Using creativity and imagination to communicate insights in compelling and engaging ways to challenge current mental models; ability to develop scenarios, speculative designs to present future visions or by making it experiential. Being able to facilitate debate and discussion about possible futures; help people to feel comfortable with the discomfort of uncertainty.</li> <li><strong>Business direction & strategy – Effective decision making:</strong> Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.</li> <li><strong>Digital – Alternative finance:</strong> Ability to identify potential alternative forms of finance and mobilize them for the purpose of addressing development challenges. Ability to review the skills, capacities, procedures and protocols that are needed to enable new financial mechanisms. Ability to assess the risks, limitations and implications of using new financial mechanisms. Set up the processes and structures to design, test and implement new financial mechanisms. Managing outreach and stakeholder engagement.</li> <li><strong>Business management – Partnerships management:</strong> Build and maintain partnerships with wide networks of stakeholders, governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.</li> <li><strong>Business management – Working with evidence and data:</strong> Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li> <li><strong>Business direction & strategy – Entrepreneurial thinking:</strong> Identify and seize opportunities to service and add value to clients, create clarity around UNDP value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNDP’s organizational priorities and mandate.</li> </ul> <h4>Minimum qualifications of the successful NPSA</h4> <p><strong>Minimum education requirements:</strong></p> <ul> <li>Advanced university degree (master’s degree or equivalent) in economics, development economics, finance, or any other related field is required.</li> <li>Or a first level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <p><strong>Minimum years of relevant work experience:</strong></p> <ul> <li>Applicants with master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li> <li>Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in economic analysis, policy formulation, and program development, specifically focused on financing for development.</li> </ul> <h4>Desired skills in addition to the competencies covered above</h4> <ul> <li>Experience in result-based management and project implementation.</li> <li>Demonstrated experience analyzing and presenting economic data.</li> <li>Demonstrated experience in formulating policy recommendations.</li> <li>Experience in project finance, especially for projects structured in complex environments.</li> <li>Experience in project preparation and/or in development of investment opportunities, especially for projects in developing countries.</li> <li>Experience from previous UN assignments and/or multilateral and bilateral aid organizations.</li> <li>Active interest in investing in developing countries and understanding of emerging market environments, opportunities and barriers to investing.</li> <li>Strong analytical and writing skills, evidenced by the production of multiple reports, policy briefs, or technical documents supporting decision-making.</li> <li>Solid understanding of emerging market environments, including analysis of investment opportunities, regulatory frameworks, and barriers to private sector engagement across multiple sectors or projects.</li> <li>Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, or similar), applied to support evidence-based planning and monitoring.</li> <li>Demonstrated exposure to innovative financing mechanisms (e.g., blended finance, ESG integration, impact investing), with participation in at least 1–2 relevant initiatives or projects.</li> </ul> <h4>Required languages</h4> <p>Fluency in spoken and written English and Arabic is required.</p></p><p></p>

<p><h4>Job identification</h4> <p><strong>Job ID:</strong> 34308<br> <strong>Posting date:</strong> 19/05/2026, 09:12<br> <strong>Apply before:</strong> 03/06/2026, 04:59<br> <strong>Job schedule:</strong> Full time<br> <strong>Location:</strong> Amman, Jordan<br> <strong>Agency:</strong> UNDP<br> <strong>Grade:</strong> NPSA-8<br> <strong>Vacancy type:</strong> National Personnel Service Agreement<br> <strong>Practice area:</strong> Effectiveness<br> <strong>Bureau:</strong> Regional Bureau for Arab States<br> <strong>Contract duration:</strong> 1 year<br> <strong>Education & work experience:</strong> Master's degree or a bachelor's degree with 2 additional years of experience<br> <strong>Required languages:</strong> Fluency in spoken and written English and Arabic is required.<br> <strong>Vacancy timeline:</strong> 2 weeks<br> <strong>Mobility required:</strong> No mobility required</p> <h4>Tiered application process</h4> <p>In line with the commitment to safeguard capacity and support personnel already in the organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p> <ul> <li><strong>Tier 0:</strong> UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1:</strong> Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.</li> <li><strong>Tier 2:</strong> UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.</li> <li><strong>Tier 3 or no tier indicated:</strong> All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.</li> </ul> <p>Please make note of the tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p> <h4>Office/unit/project description</h4> <p>The United Nations Development Programme (UNDP) Country Programme in Jordan aims to enhance the nation's inclusivity and resilience to achieve its national priorities, aligned with the 2030 Agenda. The Jordan Country Office focuses on key priorities, including governance and peace, inclusive growth and sustainable livelihoods, environment, renewable energy, climate change, financing for development, and SDG impact.</p> <p>Regarding the significant challenge posed by financing for development, the 2015 Addis Ababa Action Agenda emphasized the importance of holistic approaches to financing national strategies. In response, UNDP launched Financing for Development (FfD) portfolios which include initiatives in partnership with both governmental and private stakeholders to align public and private capital flows with national development priorities and to mobilize the necessary financing for large-scale development impacts.</p> <p>In an effort to build a coherent sustainable finance architecture, UNDP leverages its technical expertise and convening power to support the deployment of an Integrated National Financing Framework (INFF) in Jordan. This government-led process unites government entities, the private sector, and development cooperation partners in devising a strategy to finance national development. To inform this strategy with data and analyses of the financing landscape, UNDP Jordan already conducted a Development Finance Assessment and complementary thematic studies. Building on these efforts, the country office is now deploying a FfD portfolio to further support the government in developing an INFF roadmap anchored with the priorities of Jordan’s Economic Modernisation Vision (EMV).</p> <p>With its FfD portfolio, the country office is seeking to effectively leverage innovative financing and support investments into the green transition. UNDP Jordan is partnering with the United Nations Capital Development Fund (UNCDF) toward an area-based development programme to establish a Jordan Valley Green Economic Corridor. This ambitious initiative is designed to run for over seven years and encompasses a portfolio of development projects aligned with the key components of the EMV.</p> <p>The Jordan Country Office is seeking to recruit a Programme Analyst (Economist and innovative finance) who will, under the strategic guidance of the Resident Representative (RR) and the direct supervision of the Partnership, Innovation and Business Development Specialist, support in leading the implementation of the Integrated National Financing Framework (INFF) and contribute to the further development of the Financing for Development (FfD) portfolio.</p> <h4>Scope of work</h4> <p>The Programme Analyst (Economist and innovative finance) will work under the direct supervision of the Strategy, Innovation, and Business Development Specialist. The Programme Analyst contributes to the development and implementation of UNDP’s economic policies, supporting the government’s efforts towards sustainable and inclusive development. The position requires collaboration with the global policy network and interacting with various stakeholders, including government institutions, the private sector, and civil society to achieve strategic goals.</p> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organization.</p> <p>The incumbent will undertake the following to ensure the success of the assignment:</p> <ol> <li><strong>Support in ensuring effective design and implementation of core thematic areas in the UNDP Jordan programme portfolio, focusing on achievement of the following results:</strong> <ul> <li>Provide technical support on core thematic areas and initiatives in line with the Country Programme Strategy including necessary preparation of design, technical support, stakeholder consultation, preparation of terms of reference, concept notes, and action plans to operationalize activities.</li> <li>Support the design of capacity development materials and technical support in conducting capacity-building initiatives.</li> <li>Consolidate best practices and propose effective ways of doing things.</li> <li>Identify operational and programmatic challenges in relation to SDG financing/INFF work and propose solutions.</li> <li>Support monitoring programme implementation in accordance with agreements, work plans, deliverables, and timelines.</li> <li>Prepare monitoring and reporting templates and provide technical advice to implementing partners to ensure progress and quality.</li> <li>Ensure timely and quality progress and financial reporting by partners in line with agreed templates and schedules; review reports and provide feedback to UNDP and partners.</li> <li>Organize and support in facilitating training, information-sharing, and knowledge-sharing events on the initiative.</li> <li>Assess and evaluate funding proposals from potential partner organizations, maintaining quality and consistency.</li> <li>Support UNDP’s positioning as an effective partner in SDG financing/INFF.</li> </ul> </li> <li><strong>Contribute to the development of strategic partnerships and ensure coordination with implementing partners and relevant stakeholders including Government of Jordan, academia, private sectors, and UNDP partner network, focusing on achievement of the following:</strong> <ul> <li>Support resource mobilization for UNDP’s Integrated National Financing Frameworks (INFFs)/financing for development activities.</li> <li>Identify potential organizations to engage within the targeted areas and contribute to building a network.</li> <li>Support facilitating coordination that allows sharing information and harmonizes the work carried out by different partners.</li> <li>Support working relationships and create programmatic linkages with relevant implementing partners and stakeholders as guided by the supervisor.</li> </ul> </li> <li><strong>Support in management and facilitate knowledge management and information sharing (related to the assignment) across the office:</strong> <ul> <li>Identify and document best practices and lessons learned from Integrated National Financing Frameworks (INFFs) initiatives.</li> <li>Determine new research areas.</li> <li>Conduct and support research, dialogue, and policy reviews on relevant themes including financing for development, drivers of informal economy, impact of economic shocks, debt management, taxation policies, insurance and risk facilities, financial inclusion, MSME development, investment trends, and others.</li> <li>Support facilitating analysis and development of relevant materials: advocacy papers, policy notes, and knowledge products.</li> <li>Contribute to advocacy and policy dialogue of SDG financing and to positioning of UNDP including through identifying appropriate partners and fora for dissemination and policy advocacy.</li> <li>Contribute to UNDP knowledge networks (global and regional), where applicable.</li> </ul> </li> <li><strong>Perform other duties within your functional profile as assigned and deemed necessary for the efficient functioning of the office.</strong></li> </ol> <h4>Institutional arrangement</h4> <p>The selected incumbent will work under the direct supervision of the Partnership, Innovation and Business Development Specialist while closely coordinating with the regional economist network.</p> <h4>Competencies</h4> <p><strong>Core competencies:</strong></p> <ul> <li><strong>Achieve results (Level 1):</strong> Plans and monitors own work, pays attention to details, delivers quality work by deadline.</li> <li><strong>Think innovatively (Level 1):</strong> Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.</li> <li><strong>Learn continuously (Level 1):</strong> Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.</li> <li><strong>Adapt with agility (Level 1):</strong> Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</li> <li><strong>Act with determination (Level 1):</strong> Shows drive and motivation, able to deliver calmly in face of adversity, confident.</li> <li><strong>Engage and partner (Level 1):</strong> Demonstrates compassion/understanding towards others, forms positive relationships.</li> <li><strong>Enable diversity and inclusion (Level 1):</strong> Appreciates/respects differences, aware of unconscious bias, confronts discrimination.</li> </ul> <h4>Cross-functional & technical competencies</h4> <p><strong>Thematic area definitions:</strong></p> <ul> <li><strong>Business direction & strategy – Futures and foresight:</strong> Ability to look at information from the past and present, identify patterns and trends and use them to inform decision making with a long-term view. Being sensitive and able to scan horizons and pick up weak signals of change, explore their potential implications and assess their impact and urgency. Using creativity and imagination to communicate insights in compelling and engaging ways to challenge current mental models; ability to develop scenarios, speculative designs to present future visions or by making it experiential. Being able to facilitate debate and discussion about possible futures; help people to feel comfortable with the discomfort of uncertainty.</li> <li><strong>Business direction & strategy – Effective decision making:</strong> Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.</li> <li><strong>Digital – Alternative finance:</strong> Ability to identify potential alternative forms of finance and mobilize them for the purpose of addressing development challenges. Ability to review the skills, capacities, procedures and protocols that are needed to enable new financial mechanisms. Ability to assess the risks, limitations and implications of using new financial mechanisms. Set up the processes and structures to design, test and implement new financial mechanisms. Managing outreach and stakeholder engagement.</li> <li><strong>Business management – Partnerships management:</strong> Build and maintain partnerships with wide networks of stakeholders, governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.</li> <li><strong>Business management – Working with evidence and data:</strong> Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li> <li><strong>Business direction & strategy – Entrepreneurial thinking:</strong> Identify and seize opportunities to service and add value to clients, create clarity around UNDP value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNDP’s organizational priorities and mandate.</li> </ul> <h4>Minimum qualifications of the successful NPSA</h4> <p><strong>Minimum education requirements:</strong></p> <ul> <li>Advanced university degree (master’s degree or equivalent) in economics, development economics, finance, or any other related field is required.</li> <li>Or a first level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <p><strong>Minimum years of relevant work experience:</strong></p> <ul> <li>Applicants with master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li> <li>Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in economic analysis, policy formulation, and program development, specifically focused on financing for development.</li> </ul> <h4>Desired skills in addition to the competencies covered above</h4> <ul> <li>Experience in result-based management and project implementation.</li> <li>Demonstrated experience analyzing and presenting economic data.</li> <li>Demonstrated experience in formulating policy recommendations.</li> <li>Experience in project finance, especially for projects structured in complex environments.</li> <li>Experience in project preparation and/or in development of investment opportunities, especially for projects in developing countries.</li> <li>Experience from previous UN assignments and/or multilateral and bilateral aid organizations.</li> <li>Active interest in investing in developing countries and understanding of emerging market environments, opportunities and barriers to investing.</li> <li>Strong analytical and writing skills, evidenced by the production of multiple reports, policy briefs, or technical documents supporting decision-making.</li> <li>Solid understanding of emerging market environments, including analysis of investment opportunities, regulatory frameworks, and barriers to private sector engagement across multiple sectors or projects.</li> <li>Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, or similar), applied to support evidence-based planning and monitoring.</li> <li>Demonstrated exposure to innovative financing mechanisms (e.g., blended finance, ESG integration, impact investing), with participation in at least 1–2 relevant initiatives or projects.</li> </ul> <h4>Required languages</h4> <p>Fluency in spoken and written English and Arabic is required.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Servme!<br> A powerhouse guest experience and CRM platform built for modern hospitality.<br> Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.<br> Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels.<br> And yes, we're growing fast.<br> With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond.<br> Ready to serve smarter?<br> That's Servme.<br> The Job in a Nutshell We are looking for an experienced Sales Development Representative (SDR) to drive top-of-the-funnel growth by identifying, engaging, and qualifying prospective customers.<br> This role is ideal for a high-energy, self-motivated sales professional who enjoys outbound prospecting, relationship-building, and creating opportunities for the sales team.<br> As a key contributor to the Sales team, you will be responsible for generating qualified leads, booking meetings and demos, and helping build a strong and predictable sales pipeline.<br> You will work closely with Sales and Marketing to identify and engage target accounts across restaurants, F&amp;B groups, and hospitality brands.<br> What Will You Do❓ Responsibilities: Own outbound prospecting efforts across assigned territories and target accounts, driving consistent top-of-the-funnel pipeline growth.<br> Identify, research, and engage target accounts through cold calling, emailing, social selling, and strategic outreach.<br> Drive top-of-the-funnel lead generation to support revenue growth.<br> Identify and qualify sales opportunities through cold calling, emailing, social selling, and networking.<br> Respond to inbound leads and conduct outbound outreach to target accounts.<br> Build rapport with prospects and identify key decision-makers and influencers.<br> Schedule qualified meetings and demos for the Sales team.<br> Educate prospects on Servme's platform, value proposition, and use cases.<br> Make regular in-person visits to prospective and existing clients across Lebanon to build relationships and support outbound efforts.<br> Nurture leads until they are sales-ready and hand off smoothly to Account Executives.<br> Maintain accurate and up-to-date records in the CRM and sales tools.<br> Consistently meet or exceed daily, weekly, and monthly KPIs and targets.<br> Collaborate closely with Sales, Marketing, Customer Success, and Product teams.<br> Continuously refine outreach messaging, email templates, and call scripts.<br> Bring new ideas, creativity, and insights to improve SDR processes and performance.<br> What Are We Looking For❓ 2–4 years of experience in sales development, lead generation, or B2B sales Proven ability to generate qualified opportunities through outbound and inbound channels Strong communication and relationship-building skills Comfortable with cold outreach and objection handling Experience using CRM and sales tools (e.<br>g., HubSpot, Salesforce, or other platforms) Ability to work in a fast-paced, target-driven SaaS environment Strong organizational skills and attention to detail Willingness to travel locally for regular in-person client visits Fluency in English and Arabic is required; French is a strong advantage What We Offer You❗ We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><b><br></b></p></div><ul><li><div><b> About the role: </b><br><p>We re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&amp;L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience.<br> <br>This role combines strategic thinking with hands-on execution. You ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE &amp; Jordan, you ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem s fastest-growing businesses.<br> <br>You ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p><b> What You Will Own </b><br> 1. P&amp;L and Commercial Strategy <br><ul> <li> <p> <strong>Full ownership</strong> of the Jordan Shops P&amp;L.</p> </li> <li> <p> <strong>Set and defend category strategy</strong> across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.</p> </li> <li> <p> <strong>Build the annual and quarterly business plans</strong>, reporting performance and forecasts to the GM with public-company rigour.</p> </li> </ul> 2. Merchant and Partner Store Operations <br><ul> <li> <p> <strong>Lead merchant acquisition and account management</strong> across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.</p> </li> <li> <p> <strong>Own partner store operational standards</strong> (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.</p> </li> <li> <p> <strong>Partner with Category and Captain Ops teams</strong> to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p> </li> </ul> 3. Everything App Synergy <br><ul> <li> <p> <strong>Collaborate with Careem Pay</strong> to ensure frictionless checkout and drive wallet adoption across Shops orders.</p> </li> <li> <p> <strong>Partner with Captain Ops</strong> to protect delivery reliability and Captain earnings.</p> </li> <li> <p> <strong>Identify cross-sell opportunities</strong> with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p> </li> </ul> 4. People and Culture <br><ul> <li> <p> <strong>Lead and develop</strong> a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.</p> </li> <li> <p> <strong>Represent Jordan Shops</strong> in regional forums, ensuring local market realities directly inform Group strategy.</p> </li> </ul> What Success Looks Like<br><p> <strong>Growth:</strong> GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.</p> <p> <strong>Efficiency:</strong> Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.</p> <p> <strong>Retention:</strong> A growing, loyal merchant base measured by repeat listings and reduced churn.</p> <p> <strong>Sustainability:</strong> A Captain network that views Careem Shops as reliable, well-paid work.</p> <strong>What We Are Looking For</strong> <ul> <li> <p> <strong>Experience:</strong> 8+ years in commercial, operations, or general management roles ideally within quick-commerce, retail, or on-demand delivery.</p> </li> <li> <p> <strong>Financial Acumen:</strong> Demonstrated P&amp;L ownership with comfort being evaluated on GMV, AOV, and margin.</p> </li> <li> <p> <strong>Market Knowledge:</strong> Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.</p> </li> <li> <p> <strong>Mindset:</strong> A builder's mindset hands-on with data, unfazed by ambiguity, and quick to execute solutions.</p> </li> <li> <p> <strong>Languages:</strong> Arabic and English fluency is preferred.</p> </li> </ul> </div> </li> </ul> <p> <strong>What we ll provide you</strong> </p> <p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p> <ul> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul> <p> </p> <p> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u><span>Job Purpose</span></u></strong></p><br><br><p><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><br><br><br><span></span><p><u><span><strong>PrincipalAccountabilities</strong></span></u></p><br><br><br><p><span><span>a)</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span></p><br><br><br><p><span><span>b)</span></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><br><br><br><p><span><span>c)</span></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span></p><br><br><br><p><span><span>d)</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span></p><br><br><br><p><span><span>e)</span></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span></p><br><br><br><p><span><span>f)</span></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span></p><br><br><br><p><span><span>g)</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span></p><br><br><br><p><span><span>h)</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><br><br><br><p><strong><u><span>Nature and Scope</span></u></strong></p><br><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><p><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><p><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><p><strong><span>Internal</span></strong></p><br><br><p><span>Sales team</span></p><br><br><p><span>Customer Service</span></p><br><br><p><span>Customer Accounting</span></p><br><br><p><span>Operations</span></p><br><br><p><span>Sales Management team</span></p><br><br><p><span>Air Operations</span></p><br><br><br><p><strong><span>External</span></strong></p><br><br><p><span>DHL existing customers</span></p><br><br><p><span>DHL network</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><p><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><br><br><br><p>The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><p><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><br><br><br><p>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organization</span></strong></p><br><br><p><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><br><br><br><p><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><p><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<em>customer</em>recognize these and be prepared to pay for the service difference.</span></p><br><br><br><p><strong><u><span>Knowledge, Skills and Experience</span></u></strong></p><br><br><br><br><p><strong><span>Education</span></strong></p><br><br><p><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><br><br><br><p><strong><span>Experience</span></strong></p><br><br><p><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><br><br><p><span>Driving license an advantage</span></p><br><br><p><span>1 to 2 years of DHL experience (if transferred within)</span></p><br><br><br><p><strong><span>Technical Knowledge/Skills</span></strong></p><br><br><p><span>Great English communication skills – written and oral</span></p><br><br><p><span>Excellent PC skills (MS Word &amp; Excel)</span></p><br><br><p><span>Numerically literate</span></p><br><br><p><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><br><br><br><p><strong><span>Personal Attributes</span></strong></p><br><br><p><span>Well-developed communication &amp; selling skills</span></p><br><br><p><span>Professional Telephone Behavior</span></p><br><br><p><span>Customer Services attitude (controlled temperament)</span></p><br><br><p><span>Dedicated, Hardworking and Enthusiastic</span></p><br><br><p><span>Flexible and prepared to work long hours</span></p><br><br><p><span>Reliable</span></p><br><br><p><span>Ability to work under pressure</span></p><br><br><br><br> </div>

<p><br></p><p><b>RESPONSIBILITIES</b></p><p>Team management</p><ul><li>Direct oversight : Provide leadership and management to integrated mission teams as well as pooled and/or dedicated regional programme staff. Establish team structures that can deliver outside independent missions, in line with IMPACT guidance.</li><li>Regional hosting : Host regional admin/operations teams and (if needed) de-localized global staff, who remain functionally managed by HQ. Host mission-aligned staff, who cannot be based in their independent mission, due to operational / access constraints.</li><li>Collaborative support : Work in close collaboration with independent missions in the region, while regalian functions and line management responsibilities for independent missions remain centralized at HQ.</li></ul><p>Office development and operational oversight</p><ul><li>Multi-country office set-up: Design and implement an efficient administrative and logistical system for the office, aligning it with IMPACT s global standards.</li><li>Risk management: Ensure effective risk management, including security, financial, and operational risks, implementing mitigation strategies in collaboration with HQ.</li><li>Legal and compliance : Where relevant, lead IMPACT s registration process and ensure the office s compliance with local laws, managing admin or legal challenges.</li></ul><p>Representation and external engagement</p><ul><li>Regional representation: Act as IMPACT s representative with regional and integrated mission stakeholders, including donors, UN agencies, and local partners covering MENA. Remain informed on independent mission priorities to support regional donor engagement when relevant.</li><li>Partnership development: Build partnerships across the region (i.e., MENA), with a focus on forming robust, sustainable alliances with organizations that can facilitate IMPACT s research and programmes, beyond established country missions.</li><li>Context awareness : Maintain a strategic understanding of regional trends, needs, and opportunities, and coordinate with HQ and independent missions in MENA as well to leverage this knowledge for advocacy and to influence relevant decision-making.</li></ul><p>Strategy and program development</p><ul><li>Strategy development : In coordination with IMPACT HQ, develop a comprehensive regional strategic framework for MENA, defining the vision and priorities for IMPACT s activities and coverage across the region, beyond existing country missions, as well as for integrated country missions, as appropriate.</li><li>Programme strategy implementation: Lead team(s) on the development of regional and integrated mission programmes, aligned with IMPACT s regional strategy and continuous contextual analysis.</li><li>Quality and standards: Ensure IMPACT s standards are upheld in all regional and integrated mission activities, including global research quality and ethical benchmarks.</li></ul><p>Fundraising and financial sustainability</p><ul><li>Donor engagement: Lead fundraising efforts, engaging with donors and cultivating relationships to secure funding for integrated missions and regional programmes.</li><li>Funding submissions : In coordination with the Regional Projects and Partnerships Manager (PPM), oversee and contribute to the development and submission of relevant project proposals, concept notes, and donor reports.</li><li>Financial accountability: Collaborate with Regional Finance Control Manager (FCM), to oversee budget management, financial forecasting, and reporting to ensure sustainable financial practices of the multi-country office and integrated missions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 6 years of relevant experience in humanitarian settings, including experience leading and managing teams.</li><li>Master's degree or equivalent in a relevant discipline (e.g., humanitarian affairs, development studies, social sciences, political science, etc.).</li><li>Demonstrated ability to lead multi-disciplinary teams and manage complex workflows.</li><li>Capacity to work in a cross-cultural, fast-paced environment with tight deadlines.</li><li>Detailed understanding of the humanitarian coordination system, and donor and governmental requirements.</li><li>Experience in external engagement and advocacy with donors, UN, and other humanitarian and development stakeholders.</li><li>Excellent writing and communication skills, including experience producing briefs and presenting to high level stakeholders.</li><li>Fluency in English required; additional languages (e.g., French, Arabic) an asset.</li></ul>

<p><h4>Position details</h4> <p><strong>Reporting line:</strong> Reports directly to the Head of Treasury & Accounting, with executive oversight from the Chief Financial Officer (CFO).<br> <strong>Location:</strong> Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p> <h4>General purpose</h4> <p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p> <h4>Specific objectives (~12 months)</h4> <ul> <li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li> <li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li> <li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li> <li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li> <li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li> <li>Increase automation of payment processing activities in line with agreed quarterly targets.</li> <li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li> <li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li> <li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li> <li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li> </ul> <h4>Key activities</h4> <ul> <li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li> <li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li> <li>Resolve payment functionality issues and address complex operational or program-related issues.</li> <li>Maintain payment and order processing workflows according to established priorities.</li> <li>Drive achievement of agreed qualitative and quantitative operational targets.</li> <li>Analyze payment operations statistics and compile accurate performance reports.</li> <li>Coordinate with development and technology teams to continually improve the customer payment experience.</li> <li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li> <li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li> <li>Supervise technical integrations with Payment Service Providers (PSPs).</li> </ul> <h4>Requirements</h4> <h4>Key competences</h4> <ul> <li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li> <li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li> <li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li> <li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li> <li>Likely current job: Senior Payment Operations Manager, Head of Payments, Financial Operations Director, Payments Lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li> </ul> <h4>Benefits</h4> <h4>Employer value proposition</h4> <p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p> <p><strong>Compensation:</strong> Competitive base salary plus variable pay, determined based on candidate experience.</p> <p><strong>Assessment process:</strong> Candidate evaluation includes interviews with the Head of Treasury & Accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>

<p><h4>Position details</h4> <p><strong>Reporting line:</strong> Reports directly to the Head of Treasury & Accounting, with executive oversight from the Chief Financial Officer (CFO).<br> <strong>Location:</strong> Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p> <h4>General purpose</h4> <p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p> <h4>Specific objectives (~12 months)</h4> <ul> <li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li> <li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li> <li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li> <li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li> <li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li> <li>Increase automation of payment processing activities in line with agreed quarterly targets.</li> <li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li> <li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li> <li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li> <li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li> </ul> <h4>Key activities</h4> <ul> <li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li> <li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li> <li>Resolve payment functionality issues and address complex operational or program-related issues.</li> <li>Maintain payment and order processing workflows according to established priorities.</li> <li>Drive achievement of agreed qualitative and quantitative operational targets.</li> <li>Analyze payment operations statistics and compile accurate performance reports.</li> <li>Coordinate with development and technology teams to continually improve the customer payment experience.</li> <li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li> <li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li> <li>Supervise technical integrations with Payment Service Providers (PSPs).</li> </ul> <h4>Requirements</h4> <h4>Key competences</h4> <ul> <li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li> <li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li> <li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li> <li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li> <li>Likely current job: Senior Payment Operations Manager, Head of Payments, Financial Operations Director, Payments Lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li> </ul> <h4>Benefits</h4> <h4>Employer value proposition</h4> <p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p> <p><strong>Compensation:</strong> Competitive base salary plus variable pay, determined based on candidate experience.</p> <p><strong>Assessment process:</strong> Candidate evaluation includes interviews with the Head of Treasury & Accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>

<p><h4>Position title</h4> <p>Vice president, financial operations</p> <br> <h4>Reporting line</h4> <p>Reports directly to the head of treasury & accounting, with executive oversight from the chief financial officer (CFO).</p> <br> <h4>Location</h4> <p>Fully remote or hybrid, determined by candidate location and business needs on a case-by-case basis.</p> <br> <h4>General purpose</h4> <p>Responsible for leading the payment operations function and overseeing transaction processing for a global CFD brokerage and cryptocurrency exchange.</p> <br> <h4>Specific objectives (~12 months)</h4> <ul> <li>Use defined KPIs to manage timely and accurate payment processing across all supported products, markets, and jurisdictions.</li> <li>Improve payment success rates and reduce payment-related churn through strategic payment initiatives, optimized payment offerings, and improved transaction routing.</li> <li>Maintain payment infrastructure and Payment Service Provider (PSP) availability to achieve 99.9% uptime by jurisdiction.</li> <li>Ensure timely and accurate reporting of payment processing expenses, including PSP fees, settlement costs, and related operational charges.</li> <li>Proactively manage PSP relationships, maintenance windows, and service changes to minimize customer impact.</li> <li>Increase automation of payment processing activities in line with agreed quarterly targets.</li> <li>Strategically manage payment routes to reduce settlement costs and overall PSP expenses.</li> <li>Mentor and manage a globally distributed financial operations team to maintain consistent performance, accountability, and service standards.</li> <li>Provide clear and timely communication to senior management on financial operations performance, risks, incidents, and strategic initiatives.</li> <li>Manage chargeback and dispute processing within agreed service level agreements (SLAs).</li> </ul> <br> <h4>Key activities</h4> <ul> <li>Measure, monitor, and report the performance of each payment processor against agreed operational KPIs.</li> <li>Continually assess team capability, coach team members, and support ongoing performance improvement.</li> <li>Resolve payment functionality issues and address complex operational or program-related issues.</li> <li>Maintain payment and order processing workflows according to established priorities.</li> <li>Drive achievement of agreed qualitative and quantitative operational targets.</li> <li>Analyze payment operations statistics and compile accurate performance reports.</li> <li>Coordinate with development and technology teams to continually improve the customer payment experience.</li> <li>Manage escalations requiring additional research, cross-functional coordination, and subject matter expertise.</li> <li>Identify the most relevant payment methods for each project based on country, customer segment, and transaction cost.</li> <li>Supervise technical integrations with Payment Service Providers (PSPs).</li> </ul> <br> <h4>Requirements</h4> <h4>Key competences</h4> <ul> <li>Strong knowledge of high-risk payment operations, including local bank transfers, IBANs, card processing, cryptocurrency payments, and alternative payment methods (APMs).</li> <li>Strong problem-solving abilities, with the ability to resolve complex payment operations issues independently when required.</li> <li>Ability to work autonomously while maintaining accountability for operational outcomes and escalation management.</li> <li>Experience in a CFD brokerage, Payment Service Provider (PSP), or cryptocurrency exchange environment preferred.</li> <li>Likely current job: Senior payment operations manager, head of payments, financial operations director, payments lead, or similar roles within a CFD brokerage, cryptocurrency exchange, Payment Service Provider (PSP), fintech, online trading platform, or other high-risk payment environment.</li> </ul> <br> <h4>Benefits</h4> <h4>Employer value proposition</h4> <p>Join a global CFD brokerage and cryptocurrency exchange in a high-impact financial operations leadership role, with ownership over payment operations, PSP performance, transaction processing reliability, payment routing, automation, and cost efficiency across multiple jurisdictions. Benefit from a flexible remote or hybrid working model, exposure to complex high-risk payment environments, and the opportunity to lead a globally distributed team while directly influencing customer experience and operational scalability.</p> <br> <p>Compensation: Competitive base salary plus variable pay, determined based on candidate experience.</p> <br> <p>Assessment process: Candidate evaluation includes interviews with the head of treasury & accounting and CFO, a structured assessment of payment operations expertise, and a case discussion focused on PSP performance, payment routing, operational KPIs, and escalation management.</p></p><p></p>