وظائف مدير منطقة في الأردن

<p><h4>Description</h4> <p>At Optimiza, we are looking for a dedicated Service Delivery Manager to lead and manage our service delivery teams, ensuring the highest quality of service is consistently provided to our clients. The ideal candidate will act as the key liaison between clients and internal teams, driving service excellence and fostering long-term relationships. This role requires a proactive approach to problem-solving, excellent leadership skills, and a thorough understanding of service delivery processes.</p> <h4>Responsibilities:</h4> <ul> <li>Oversee and manage the end-to-end service delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Build strong client relationships to ensure satisfaction and retention.</li> <li>Coordinate with cross-functional teams to deliver seamless services that meet business needs.</li> <li>Identify areas for process improvement and implement best practices to enhance service quality.</li> <li>Monitor service performance metrics and provide regular reports to stakeholders.</li> <li>Lead, mentor, and develop service delivery teams to achieve operational excellence.</li> <li>Manage budgets and resource allocation related to service delivery.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, or a related field.</li> <li>Minimum 7 years of experience in service delivery management or related roles, preferably in IT or technology industries.</li> <li>Strong understanding of IT service management frameworks such as ITIL.</li> <li>Proven leadership and team management skills.</li> <li>Excellent communication and client relationship management abilities.</li> <li>Experience with process improvement methodologies and tools.</li> <li>Ability to manage budgets and optimize resource allocation.</li> <li>Relevant certifications like ITIL Foundation or higher are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>At Optimiza, we are looking for a dedicated Service Delivery Manager to lead and manage our service delivery teams, ensuring the highest quality of service is consistently provided to our clients. The ideal candidate will act as the key liaison between clients and internal teams, driving service excellence and fostering long-term relationships. This role requires a proactive approach to problem-solving, excellent leadership skills, and a thorough understanding of service delivery processes.</p> <h4>Responsibilities:</h4> <ul> <li>Oversee and manage the end-to-end service delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Build strong client relationships to ensure satisfaction and retention.</li> <li>Coordinate with cross-functional teams to deliver seamless services that meet business needs.</li> <li>Identify areas for process improvement and implement best practices to enhance service quality.</li> <li>Monitor service performance metrics and provide regular reports to stakeholders.</li> <li>Lead, mentor, and develop service delivery teams to achieve operational excellence.</li> <li>Manage budgets and resource allocation related to service delivery.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, IT, or a related field.</li> <li>Minimum 7 years of experience in service delivery management or related roles, preferably in IT or technology industries.</li> <li>Strong understanding of IT service management frameworks such as ITIL.</li> <li>Proven leadership and team management skills.</li> <li>Excellent communication and client relationship management abilities.</li> <li>Experience with process improvement methodologies and tools.</li> <li>Ability to manage budgets and optimize resource allocation.</li> <li>Relevant certifications like ITIL Foundation or higher are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>At Optimiza, we are looking for an experienced project manager to drive successful delivery of our projects and support business growth. You will be responsible for planning, managing, and coordinating projects related to digital transformation within the public sector across various teams to ensure seamless execution aligned with company objectives. The role requires effective communication, strong organizational skills, and a proactive approach to overcome challenges and optimize project outcomes.</p> <h4>Responsibilities:</h4> <ul> <li>Lead project planning sessions and coordinate team efforts to deliver on project goals.</li> <li>Define clear project scopes, schedules, and budgets, and track progress to achieve milestones.</li> <li>Manage communication between clients, vendors, and internal teams to maintain alignment and transparency.</li> <li>Identify risks and implement mitigation strategies to minimize project impact.</li> <li>Utilize project management tools to monitor and report on the status of projects.</li> <li>Ensure quality assurance and deliverable standards are met or exceeded.</li> <li>Support the continuous improvement of processes and documentation.</li> <li>Mentor and guide junior team members as needed.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Management, Information Technology, or related field.</li> <li>4 to 5 years of proven experience managing projects in a fast-paced environment.</li> <li>Strong knowledge of project management methodologies such as Agile, Scrum, and Waterfall.</li> <li>Proficiency with project management software and tools.</li> <li>Exceptional leadership, communication, and stakeholder management skills.</li> <li>Ability to identify risks early and implement effective solutions.</li> <li>Detail-oriented with strong problem-solving abilities.</li> <li>Project Management Professional (PMP) certification is highly desirable.</li> </ul> <h4>Benefits</h4> <p>Class A medical insurance</p></p><p></p>

<p><h4>Description</h4> <p>At Optimiza, we are looking for an experienced project manager to drive successful delivery of our projects and support business growth. You will be responsible for planning, managing, and coordinating projects related to digital transformation within the public sector across various teams to ensure seamless execution aligned with company objectives. The role requires effective communication, strong organizational skills, and a proactive approach to overcome challenges and optimize project outcomes.</p> <h4>Responsibilities:</h4> <ul> <li>Lead project planning sessions and coordinate team efforts to deliver on project goals.</li> <li>Define clear project scopes, schedules, and budgets, and track progress to achieve milestones.</li> <li>Manage communication between clients, vendors, and internal teams to maintain alignment and transparency.</li> <li>Identify risks and implement mitigation strategies to minimize project impact.</li> <li>Utilize project management tools to monitor and report on the status of projects.</li> <li>Ensure quality assurance and deliverable standards are met or exceeded.</li> <li>Support the continuous improvement of processes and documentation.</li> <li>Mentor and guide junior team members as needed.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Management, Information Technology, or related field.</li> <li>4 to 5 years of proven experience managing projects in a fast-paced environment.</li> <li>Strong knowledge of project management methodologies such as Agile, Scrum, and Waterfall.</li> <li>Proficiency with project management software and tools.</li> <li>Exceptional leadership, communication, and stakeholder management skills.</li> <li>Ability to identify risks early and implement effective solutions.</li> <li>Detail-oriented with strong problem-solving abilities.</li> <li>Project Management Professional (PMP) certification is highly desirable.</li> </ul> <h4>Benefits</h4> <p>Class A medical insurance</p></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> No related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p> <p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p><p>Responsibilities:</p><p><strong>Quality Assurance &amp; Testing</strong></p><ul><li>Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.</li><li>Validate business requirements against implemented features and acceptance criteria.</li><li>Test multi-tenant scenarios, role-based access, and permission logic.</li><li>Validate integrations with external systems (e.g., payment gateways).</li><li>Perform data validation testing on SQL Server to ensure data accuracy and integrity.</li><li>Identify, log, and track defects using Jira / Azure DevOps.</li><li>Verify bug fixes and prevent regressions.</li><li>Support User Acceptance Testing (UAT) and pre-production validation.</li></ul><p><strong>Release &amp; Environment Validation</strong></p><ul><li>Validate deployment readiness for QA, UAT, and Production environments.</li><li>Perform post-deployment verification and smoke testing.</li><li>Support hotfix validation and emergency releases.</li><li>Coordinate with DevOps and Development teams to ensure environment stability.</li></ul><p><strong>Test Documentation &amp; Standards</strong></p><ul><li>Create and maintain: test plans, test cases, test scenarios, and regression suites</li><li>Define and improve QA processes and testing standards.</li><li>Ensure repeatable, auditable testing practices aligned with SDLC.</li></ul><p><strong>Application &amp; Technical Documentation</strong></p><ul><li>Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.</li><li>Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations</li><li>Ensure documentation is structured, accessible, and version controlled.</li><li>Work closely with developers to capture technical knowledge accurately.</li></ul><p><strong>Knowledge Management &amp; Transition</strong></p><ul><li>Lead documentation activities during vendor transition and knowledge transfer.</li><li>Ensure critical system knowledge is captured and not retained by individuals.</li><li>Support onboarding of new team members using documented materials.</li><li>Actively reduce single-point-of-failure risks.</li></ul><p><strong>SDLC &amp; Process Compliance</strong></p><ul><li>Ensure QA activities are embedded in the SDLC.</li><li>Validate that acceptance criteria are met before release approval.</li><li>Support sprint planning by estimating QA effort.</li><li>Participate in retrospectives to improve quality processes.</li></ul><p><strong>Tools &amp; Automation (Progressive)</strong></p><ul><li>Support test automation initiatives where applicable.</li><li>Collaborate with DevOps on CI/CD quality gates.</li><li>Identify opportunities to improve testing efficiency and coverage.</li></ul><p><strong>Collaboration &amp; Communication</strong></p><ul><li>Work closely with development team lead, developers, and technical delivery lead, DevOps &amp; Infra teams.</li><li>Provide clear quality status and risk visibility.</li><li>Escalate quality risks early.</li></ul><p><strong>Job Relations:</strong></p><p>Reports to IT Manager. Works closely with Development, DevOps, Infra, and Product teams. Coordinates with business stakeholders during UAT.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, or a related field.</p><p>3-6 years of experience in QA or software testing, and documentation</p><p>Strong understanding of SDLC and testing methodologies.</p><p>Experience testing: Web applications, APIs, and SQL-based systems</p><p>Strong documentation and communication skills.</p><p>Detail-oriented with strong analytical skills.</p><p><strong>Competencies:</strong></p><ul><li>Experience with enterprise or multi-tenant systems.</li><li>Experience documenting legacy systems.</li><li>Exposure to ASP.NET Zero / abp.io.</li><li>Experience working with distributed teams.</li><li>Familiarity with basic test automation concepts.</li></ul><p><strong>Skills &amp; Languages:</strong></p><ul><li>Proficiency with Agile tools (e.g., Jira)</li><li>Understanding of software development life cycle and agile methodologies.</li><li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.)</li><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Receptionist</p><br><p>Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at ibis Hotel Amman as a Front Desk Reception Agent, where you will be at the forefront of our guest experience.</p><br><p><strong>Job Duties Include</strong><strong>:</strong></p><br><p>Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed</li><li>Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Respond to each Guest who approaches the Reception Desk</li><li>Drive rate through up-selling room brands</li><li>Follow departmental and hotel policies, procedures, service and safety standards</li><li>Other duties as assigned</li></ul><p>What’s in it for you:<br>Employee discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>What you will be doing:<br>Greet, check-in, respond to requests and settle accounts while providing exceptional service<br>Take initiative to add a personalized experience<br>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling</p><br><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights</li><li>Previous experience in Front Desk or customer service an asset</li><li>Previous Property Management System (PMS) experience an asset</li><li>Proficient in the English language (verbal &amp; written), second language an asset</li><li>Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively with fellow colleagues as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p>Request for Proposals for Conflict Sensitivity Evaluation Consultancy Services<br> REF: PD26.OPT.001<br> MAG’s vision is a safe and secure future for men, women and children affected by armed violence and conflict. Since 1989, MAG has helped over 20 million people in 70 countries rebuild their lives and livelihoods after war by:<br> – Reclaiming land contaminated with the remnants of conflict, such as landmines, cluster munitions, bombs, shells and mortars.<br> – Finding ways to reduce the daily risk of death or injury for civilians; and<br> – Creating safe and secure conditions for development.<br> MAG shares the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines.<br> MAG invites qualified consultancy firms or individual consultants to submit proposals for the provision of an Evaluation of Conflict Sensitivity in MAG’s Explosive Ordnance Risk Education (EORE) Programmes in the occupied Palestinian territory (oPt), as set out in the attached Terms of Reference and Tender Criteria Document.<br> MAG has been delivering EORE activities in Gaza, designed to be context-appropriate and conflict-sensitive, including community-level acceptance work, integration of MHPSS, and adapted programming under highly constrained access conditions. MAG has also initiated EORE sessions in Nablus, West Bank. This assignment will evaluate the conflict sensitivity of this programming and generate practical tools and learning for MAG and the wider Mine Action sector in oPt.<br> Key parameters of this assignment:<br> – Duration: MAG intends to award a fixed-term consultancy contract for an initial period of three months, commencing upon signature by both parties. At MAG's sole discretion, the contract may be extended to include the preparation and facilitation of a dissemination workshop in Amman. (3 phases: Inception; Data Collection &amp; Tool Development; Analysis &amp; Reporting).<br> – Reporting line: Emergency Response Manager (ERM), MAG oPt.<br> MAG is registered as a charitable company in the UK (Company no: 4016409) (Charity no: 1083008)<br> www.maginternational.org<br> Registered office: Suite A, Department XYZ, 2 Hardman Boulevard, Spinningfields, Manchester M3 3AQ, United Kingdom<br> Page 2<br> – Language: All deliverables and the final report must be produced in English. Direct engagement with MAG staff, partners and communities must be conducted in Arabic.<br> – Preference will be given to candidates based in Palestine and/or Jordan.<br> – Payment is structured against three milestones (Inception Report; Data Collection &amp; Tool Development; Final Report).<br> &nbsp;</p> <p>the tender pack can be downloaded via this link:&nbsp;https://www.maginternational.org/accountability/tenders/</p> <p><br> The Supplier/Consultant Registration Questionnaire constitutes the Pre-Qualification stage and will be assessed first. Bidders must pass this stage for the rest of their proposal to be assessed.<br> To submit your offer, please send the completed documents as mentioned above, as separate files, via email to tenders@maginternational.org:<br> Any requests for clarification may be submitted by email to tenders@maginternational.org until 8th July 2026 23:59 (UTC/GMT+3), AST (Arabia Standard Time).<br> Questions and responses will be shared with all bidders on 10th July 2026 17:00 (UTC/GMT+3), AST (Arabia Standard Time).<br> Final submissions must be received by 14th July 2026 at 23:59 (UTC/GMT+3), AST (Arabia Standard Time).</p>

<p>The Sales Manager is responsible for driving revenue growth and customer success by building and executing sales strategies that align with business goals and position ITG s solutions to address customer challenges.</p> <ul> <li>Develop and execute sales strategies that respond to customer needs, strengthen ITG s position in existing markets, and create new revenue opportunities.</li> <li>Drive sales performance by building a strong pipeline, managing opportunities throughout the sales cycle, and meeting quarterly and annual revenue targets.</li> <li>Manage strategic customer relationships by engaging decision makers, understanding their business challenges, and presenting ITG solutions with a clear business case and expected value.</li> <li>Lead and develop the sales team by setting clear targets, coaching team members, recognizing strong performance, and addressing barriers to success.</li> <li>Coordinate sales execution across ITG by working with Marketing, technical teams, and other stakeholders on proposals and campaigns, while maintaining accurate forecasts and reporting results to management.</li> </ul> <p><b><br></b></p><p><b>Required Skills:</b></p> <ul> <li>Strong leadership, coaching, and team management skills.</li> <li>Ability to develop sales plans, set targets, and manage budgets and forecasts.</li> <li>Ability to analyse sales performance and use CRM systems effectively.</li> <li>Strong organizational, problem-solving, and decision-making skills.</li> <li>Willingness and ability to travel as required for business.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:</p> <ul> <li>10+ years of experience in sales of complex business software / IT solutions</li> <li>Proven track record in business application software sales.</li> <li>Experience leading/managing in a team selling environment.</li> <li>Demonstrated success with complex, long-cycle sales campaigns in a fast-paced, consultative, and competitive market.</li> <li>Demonstrate success negotiating complex contracts.</li> <li>High proficiency in Arabic and English, both written and spoken.</li> <li>Multicultural awareness.</li> </ul>

<p>POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>Responsibilities Answer incoming telephone calls, determine the purpose of callers, and forward calls to the appropriate personnel or department. Answer questions about the company and provide callers with the company s address, directions, and other relevant information. Welcome company visitors, determine the nature of their business, and announce visitors to the appropriate personnel. Organize and maintain the filing system, keeping documents and records systematic and easily retrievable. Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes. Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary. Perform other clerical duties as needed, such as filing, photocopying, and collating. Type external correspondence using information provided by management staff, print the correspondence, assign issuance numbers, and send it to the concerned parties. Perform other duties related to the job as assigned by the Administration Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Bachelor s degree in Business Administration or a related field. 1-3 years of relevant experience in a receptionist, front-desk, or administrative role. Excellent verbal and written communication skills in Arabic and English. Proficiency in Microsoft Office applications. Strong organizational, coordination, and follow-up skills. Professional appearance and strong customer-service orientation. Ability to handle multiple tasks and prioritize effectively. Strong interpersonal skills and the ability to communicate effectively with visitors and employees. Ability to maintain confidentiality and discretion when handling company information. Attention to detail and accuracy in handling correspondence and documentation. Good time-management and problem-solving skills. Ability to work effectively under pressure.</p>

<p>Provide first-level support for software issues via phone, email, chat, or ticketing system. Accurately Log, categorize, and prioritize incoming tickets according to defined SOPs. Perform initial troubleshooting and resolve common software-related issues Communicate clearly, professionally, and empathetically with end-users to ensure a positive support experience. Follow up with users to confirm resolution and ensure overall satisfaction. Escalate unresolved or complex issues to L2 or relevant technical teams. Document solutions and contribute to the internal Knowledge Base to support continuous improvement and knowledge sharing. Create, update, and close support tickets with comprehensive and accurate summaries and resolution notes. Support post-resolution testing and validation activities where applicable. Stay informed about product updates, features, and changes to provide accurate and current support. Participate actively in team meetings, training sessions, and process improvement initiatives. Share feedback and insights to enhance support processes, tools, and documentation. Adhere to the quality standards and safety procedures as per the company guidelines and local regulations. Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution. Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>0 2 years of experience in a technical support or customer service role. Basic understanding of web and desktop applications. Excellent communication skills in English and Arabic. Ability to follow processes and work with ticketing systems. Shift-based coverage (including weekends or evenings, as required) Flexibility to adapt to a growing support environment</p>

<p>We are looking to hire a Business Development Manager (BDM) with 5-10 years experience in sales of banking and payment solutions. The BDM must have worked with all renowned banks in Jordan and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry. Responsibilities Achieve and enhance sales targets established by ProgressSoft. Prepare and execute a sales plan for Jordan's market which meets ProgressSoft s 2PHONE_NUMBER Strategy and Business plan. Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders. Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements. Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence. Negotiate proposals and contracts of solutions and recurring maintenance. Excessive use of ProgressSoft s CRM to build and update client profiles. Analyze and prepare comparison sheets between ProgressSoft and competitive products. Identify new markets and opportunities. Develop strong distribution channels with renowned global, regional and local firms.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record of sales in Jordan, In the banking and financial sector. Ability to deal with all levels of staff within an organization. Strong negotiation skills with decision makers. Excellent command of English language. Very good communication, presentation and interpersonal skills. Very good understanding of banking and payments systems. Organized, focused, ambitious and independent.</p>

<p><h4>About the role:</h4> <p>We are seeking a seasoned Business Development Manager based in Paris to spearhead our growth in the French market. The ideal candidate will leverage 8–10 years of B2B sales experience, fluency in French, and strong client relationship management skills to identify new opportunities, drive revenue, and build lasting partnerships across France.</p> <h4>Responsibilities:</h4> <ul> <li>Develop and execute a comprehensive business development strategy to achieve sales targets in France</li> <li>Identify and qualify new leads through market research, networking, and referrals</li> <li>Build and maintain strong relationships with key clients, partners, and stakeholders</li> <li>Prepare and deliver compelling proposals, presentations, and product demonstrations</li> <li>Collaborate with marketing, product, and operations teams to ensure seamless client onboarding and service delivery</li> <li>Monitor market trends, competitor activities, and customer feedback to inform strategic decisions</li> <li>Report on sales performance, pipeline status, and forecast to senior management</li> </ul> <h4>Required qualifications:</h4> <ul> <li>8–10 years of proven B2B sales or business development experience</li> <li>Native or fluent proficiency in French and strong English communication skills</li> <li>Demonstrated expertise in client relationship management and negotiation</li> <li>Proven track record of meeting or exceeding sales targets in the French market</li> <li>Strong presentation, interpersonal, and networking abilities</li> <li>Experience with CRM tools and sales pipeline management</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Experience selling professional services or complex solutions</li> <li>Established network within key industries in France</li> <li>MBA or equivalent advanced degree</li> <li>Familiarity with regulatory and cultural nuances of the French business environment</li> <li>Multilingual skills beyond French and English</li> <li>Experience in international or cross-border sales initiatives</li> </ul> <h4>Position details</h4> <p><strong>Location:</strong> Paris, France<br> <strong>Industry:</strong> Consulting / Professional Services<br> <strong>Experience required:</strong> 8+ years</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: No high school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>PREFERRED QUALIFICATIONS</h3><ul><li>Education: No high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>