وظائف ممرضات في الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PROFILE</p><p>Title Impact &amp; Research Manager</p><p>Functional Area Programmes</p><p>Reports to Head of Programmes and Strategy</p><p>Location Amman, Jordan</p><p>Travel required As Required</p><p>Effective Date ASAP</p><p>Grade Level 16</p><p>The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp</p><p>ROLE PURPOSE</p><p>The Impact and Research Manager provides strategic and technical leadership across all Monitoring, Evaluation, Research and Learning (MERL) functions at Plan International Jordan. The post holder ensures that evidence generation, impact measurement, and learning systematically inform programme quality, resource allocation, and organisational decision-making. The role has three interconnected areas of strategic focus:</p><ul><li>Research leadership: designing and managing rigorous research initiatives that generate credible evidence to inform programming and advocacy work.</li><li>Impact measurement: developing and implementing robust frameworks to assess the depth, breadth, and sustainability of programme results at beneficiary and systems levels.</li><li>Country strategy monitoring: ensuring systematic, real-time tracking of progress against country strategy objectives and enabling timely course corrections.</li></ul><p>Dimensions of the Role</p><ul><li>Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team.</li><li>Directly supervises MERL team</li><li>Works closely with the Programmes Managers, Project Managers, Head of Operations and Finance</li></ul><p>Accountabilities</p><ol><li>Programme Design and Monitoring<ul><li>The post holder leads the design of high-quality Monitoring and Evaluation (M&amp;E) frameworks for all development and humanitarian projects, ensuring MERL considerations including data requirements, evaluation design, and research opportunities are built into proposals from inception. This includes:</li><li>Developing comprehensive project M&amp;E frameworks (indicator matrix, indicator tracker, MERL activity plan, and Theory of Change) and ensuring alignment between project-level frameworks and the country strategy.</li><li>Leading participatory, gender-transformative, and inclusive data collection approaches including qualitative and quantitative tools with appropriate data quality assurance (DQA) processes at all stages.</li><li>Promoting effective use of the MERL database (PMERL) and global M&amp;E IT systems for data collection, storage, analysis, reporting, and aggregation across all levels.</li></ul></li><li>Country Strategy Monitoring<ul><li>The post holder is responsible for translating the country strategy into a live, measurable system that enables adaptive management by senior leadership. This includes:</li><li>Designing and maintaining the Country Strategy MERL Framework, including a strategic results dashboard and scorecard that provides the CMT with a consolidated, real-time view of strategic performance on a quarterly basis.</li><li>Establishing and maintaining a country-level Theory of Change, ensuring all project theories of change are aligned with and contribute to country strategy outcomes.</li><li>Coordinating the annual country strategy review process aggregating project-level results, analysing contribution to strategic objectives, and producing a strategic progress report.</li><li>Monitoring the operating context to identify shifts that may affect the feasibility or relevance of country strategy objectives, and presenting findings quarterly to the E-CMT.</li><li>Ensuring all strategy monitoring data is disaggregated by sex, age, disability, and geographic location to track equity and inclusion in strategic outcomes.</li></ul></li><li>Programme Impact Measurement<ul><li>The post holder leads Plan Jordan's approach to understanding and communicating the depth and sustainability of programme change. This includes:</li><li>Developing and leading Plan Jordan's Programme Impact Measurement Framework, establishing standardised methodologies for assessing short-term, intermediate, and long-term impact across all thematic areas (protection, education, livelihoods, and others).</li><li>Designing and implementing participatory impact assessment methodologies such as Outcome Harvesting and Most Significant Change (MSC) to capture unanticipated and transformative change at community and systems levels.</li></ul></li></ol><p>Key relationships</p><ul><li>Internal:</li><li>Head of Programme and Strategy (HoPS) direct line manager</li><li>Head of Resources Mobilisation proposal development and donor engagement</li><li>National Offices, Regional Hub and Global Hub Monitoring, Evaluation, Research Learning (MERL) technical networks</li><li>External :</li><li>Implementing partners, local organisations and CBOs</li><li>UN agencies, INGOs and national NGOs</li><li>Donors technical focal points and programme officers for assigned grants</li></ul><p>Technical expertise, skills and knowledge</p><p>Essential</p><ul><li>Bachelor's degree (BA) in Statistics, Research Methods, Strategic Planning, Development, Social Studies, or a related field; a postgraduate degree in research, monitoring and evaluation, or a related discipline is strongly preferred.</li><li>5 - 7 years of relevant working experience in MERL, with at least 2 years in a management or senior technical role within an international non-governmental organisation (INGO) or similar institution.</li><li>Demonstrated experience leading primary research studies including mixed-methods, RCT, and quasi-experimental designs and managing country-level or programme-level impact measurement systems.</li><li>Experience leading or contributing to country strategy MERL framework development, with a track record of translating strategic objectives into measurable indicators and monitoring systems.</li><li>Knowledge of data management, quality control, validation processes, data privacy standards, and research ethics frameworks including IRB processes.</li></ul><p>Desirable</p><ul><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (BA) in Statistics, Research Methods, Strategic Planning, Development, Social Studies, or a related field; a postgraduate degree in research, monitoring and evaluation, or a related discipline is strongly preferred.</li><li>5 - 7 years of relevant working experience in MERL, with at least 2 years in a management or senior technical role within an international non-governmental organisation (INGO) or similar institution.</li><li>Demonstrated experience leading primary research studies including mixed-methods, RCT, and quasi-experimental designs and managing country-level or programme-level impact measurement systems.</li><li>Experience leading or contributing to country strategy MERL framework development, with a track record of translating strategic objectives into measurable indicators and monitoring systems.</li><li>Knowledge of data management, quality control, validation processes, data privacy standards, and research ethics frameworks including IRB processes.</li><li>Strong strategic thinking, analytical, and problem-solving skills; ability to work effectively in a multidisciplinary and multicultural environment.</li><li>Proficiency in statistical and research software (e.g., SPSS, STATA) and data visualisation tools (e.g., Power BI, Tableau) to produce strategic dashboards and impact reports for senior management and donors.</li><li>Ability to analyse, synthesise, and translate complex research findings into accessible evidence briefs, policy papers, and visual summaries for diverse audiences.</li><li>Strong team-building, facilitation, and influencing skills; able to champion evidence-based decision-making across departments and proactively identify opportunities to use research and impact data for policy influence.</li><li>Intellectual curiosity and comfort with ambiguity; able to navigate iterative learning in dynamic humanitarian and development contexts.</li></ul><p></p></section>

<p>EXPERIENCE: Four or more years coordinating field data collection, enumerator teams, logistics, qualitynassurance, and daily reporting, with a record of studies you can name and references who will vouch for them.</p><p><br></p><p>SKILLS: Kobo Toolbox or equivalent. Training and supervision of field teams. Security-aware planning. Genuine local access, earned on the ground.</p><p><br></p><p>CHARACTER</p><p><br></p><p>We look for coordinators who:</p><p><br></p><p>— Deliver clean data because their teams know no other standard</p><p><br></p><p>— Resolve the morning's field problem, then report it clearly</p><p><br></p><p>— Understand their context more deeply than any briefing could</p><p><br></p><p>— Earn hard work from others by giving it first</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Key Responsibilities<br>Welcome customers and provide professional product recommendations.<br>Understand customer needs and offer appropriate solutions.<br>Achieve individual and store sales targets.<br>Process sales transactions accurately.<br>Maintain attractive product displays and store cleanliness.<br>Monitor stock availability and report shortages.<br>Handle customer inquiries and resolve complaints professionally.<br>Stay updated on product knowledge and promotions.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree is preferred.<br>Previous retail or sales experience is an advantage.<br>Excellent communication and interpersonal skills.<br>Customer-oriented with strong selling skills.<br>Ability to work flexible shifts, including weekends if required.<br>Interest in mother and baby products is preferred.</p>

<p>Public health is evolving. We invite those ready to evolve with it.</p><p><strong>Desired Candidate Profile</strong></p><p>EXPERIENCE: Three to seven years in program delivery, assessments, surveillance, or evaluation with genuine field experience behind the desk work. SKILLS: Sound quantitative or qualitative methods. Clear, structured writing. Fluency with digital data tools, and curiosity toward the AI-supported workflows that now shape our practice. CHARACTER We look for professionals who: Transform data into findings within days, not weeks Raise the question others in the room have missed Value timely insight over delayed perfection Bring their own standard of care, unsupervised</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>TITLE: &nbsp;Head of New Business Development &nbsp;(HNBD)</strong><br> TEAM/PROGRAMME: PDQ<br> LOCATION: Damascus – Syria&nbsp;<br> GRADE: 4 International and 2 National<br> CONTRACT LENGTH: 12 months<br> CHILD SAFEGUARDING:<br> Level 3: &nbsp;the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br> ROLE PURPOSE:&nbsp;<br> The post holder will be responsible for leading on New Business Development Process for Syria Country office including – 1) Support PDQD in assessment of &nbsp;the country, regional and global landscape and develop an ongoing plan for building strategic relationships and increasing funding with donors, implementing partners, and other stakeholders, &nbsp;2) lead on gathering &nbsp;intelligence from strategic relationships, make data-driven decisions to prepare for a competitive proposal process; 3) Establish an effective, collaborative, and efficient proposal development process that ensures a compliant and competitive proposal is submitted and learning is captured and 4) Utilize NBD best practices and feed program intelligence and lessons back into Prepare phase through ongoing communication and program learning</p><br><p>The post holder will lead on developing high-quality concept notes and proposals, with the NBD Managers and with support of the Programme Development and Quality (PDQ) team/Technical Advisers, Program Operations team and the Finance team, for major institutional donors, Corporate Foundations and Philanthropic donors as well as other governmental and other non-traditional. The HNDB with support from PDQD will lead on developing donor engagement plan in line with country strategic plan ambitions and facilitate structured donor engagement, intelligence gathering, donor scoping, track and identify donor opportunities, coordinate and write proposals for large, competitive funding opportunities. The position requires innovative thinking and creativity to package our programme strategies in ways that attract the right donor support and grow our portfolio strategically and sustainably. &nbsp;</p><br><p>SCOPE OF ROLE:&nbsp;<br> Reports to: PDQ Director<br> Key working relationships: Technical Advisors, Program Operations team, Heads of Offices, Awards, Finance, Members and Global team<br> People Management: 2 NDB managers&nbsp;<br> Budget Responsibilities: N/A<br> KEY AREAS OF RESPONSIBILITY:</p><br><p>Strategic Focus:</p><br><p>•In alignment with the Country Strategic Plan (CSP) , develop and utilize a comprehensive funding strategy that links local, regional, and global knowledge, priorities, and breakthroughs to the relevant donor landscape.&nbsp;<br> •Along with SC Member offices actively track upcoming opportunities while linking them to Country strategy and SC's Breakthroughs, positioning efforts, resource allocation, and broader portfolio planning.<br> •Manage both strategic and programmatic relationships with donors, implementing partners, and other relevant stakeholders to advance Save the Children’s reputation, drive strategies, create new opportunities, and push for funding in Country strategic priorities&nbsp;<br> •Ensure alignment with National Recovery Priorities of Syria</p><br><p>Proposal Development<br> •Lead the development of high-value or complex proposals or bids, building on global, regional and national expertise, and ensuring the highest quality product including localization commitments with equitable budget planning.<br> •Take primary responsibility for the drafting of high-quality concept notes and funding proposals (including log frames and budgets) for a variety of donors, from major institutional donors, corporate organisations, trusts, and private donors, among others.&nbsp;<br> •With the support of TAs, context Analyst and Operations Team develop and draft all narrative sections of proposal documents and/or concept notes.<br> •Identify opportunities to incorporate children’s inputs into proposal development with support from Child Participation experts in SCI<br> •Track up-coming funding opportunities, donor engagement and proposal development process&nbsp;<br> •Maintain robust Pipeline tracker and providing regular analysis to the SMT on the status of the funding portfolio and key trends to monitor.&nbsp;<br> •Serve as lead writer for high-value competitive bids&nbsp;<br> •Drive interdepartmental coordination for project design with PDQ, Advocacy, Programme Operations (for field team inputs, logistics requirements, costings, etc.), Security, Logistics, Finance, and HR (for staffing requirements).&nbsp;<br> •Ensure full internal and member review and sign off as per the proposal development process.<br> •For all assigned opportunities and proposals ensure all documents required by the donor are well written and logically structured<br> •For all assigned proposals ensures language is in line with donor priorities and understanding of specific sectors<br> •Liaise with all Field Offices/ National Partners to ensure they are engaged in the proposal development process and consulted for feasibility of final planned Program Activities and sign off on final proposals<br> •With the support of TA’s, MEAL Team and Operations Team develop and finalise the necessary supporting documents from the proposal including logframe and workplan.<br> •Will be responsible to ensure that all documents sent to SMT for signoff are copy edited.</p><br><p>New Business Development/Stakeholder Engagement:</p><br><p>•Participate in key Member and donor meetings and pro-actively seek donor intelligence on prospective new opportunities or partnership.&nbsp;<br> •Cultivate business relationships with external stakeholders and potential partners for large scale or strategic funding opportunities, either as a prime or sub-recipient in joint ventures.&nbsp;<br> •Search for strategic (and innovative)new partnerships with actors in the Syrian context (UN Agencies, NGOs. INGOs, State Actors, Research etc), and ensure that Save the Children maximizes its opportunity to showcase and replicate the Theory of Change.&nbsp;<br> •Refresh Donor Landscape Studies on an appropriate frequency&nbsp;<br> •Ensure a system is in place to monitor progress toward targets set out in the Strategy&nbsp;<br> •Work with PDQ team to develop generic concept notes for thematic areas and cross-sectoral integration. &nbsp;<br> •Work with Members to explore the potential for private sector partnerships and other innovative ways to fundraise &nbsp;</p><br><p>General<br> •Demonstrate compliance and leadership with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br><p><br> QUALIFICATIONS<br> Experience of supporting resource mobilisation and new business development in humanitarian and development programme settings, in particular writing of new grant submissions (proposal and/or concept notes)</p><br><p>Essential:&nbsp;<br> •At least 5-7 years of demonstrated experience leading on new business development and fundraising in NGOs<br> •Bachelor’s Degree in a relevant subject (Humanitarian, Human rights, Development) with relevant field experience<br> •English language proficiency<br> •Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels&nbsp;<br> •Excellent representation, presentation, Analytical and communication skills –&nbsp;<br> •Experience in coordinating development of large-scale or strategic proposals, including the development of multi-million-dollar project budgets.&nbsp;<br> •Experience with US and UK government programming, SIDA, DANIDA, ECHO, BMZ amongst others including compliance requirements<br> •Ability to present complex information in a succinct and compelling manner including proficiency in MS office tools<br> •Previous experience of project management and project cycle management, including project design, implementation and evaluation<br> •Good understanding of donor compliance and reporting mechanisms and requirements<br> •Good understanding of monitoring and evaluation mechanisms.<br> •Ability to work well under pressure and work to deadlines<br> •Experience of and commitment to working through systems of community participation and accountability<br> •Politically and culturally sensitive with qualities of patience, tact and diplomacy<br> •The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.<br> •Commitment to the aims and principles of Save the Children.</p><br><p>Desirable</p><br><p>•Experience or understanding of the Syrian Context&nbsp;<br> •Arabic Language Skills<br> •Experience working for Save the Children and working across organisational structures</p><br><p>Additional job responsibilities</p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities&nbsp;<br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p>Child Safeguarding:<br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p>Safeguarding our Staff:<br> The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br><p>Health and Safety<br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> &nbsp;</p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

<p>Main Objective of the Position u200b Our mission is to Simplify Life. avertra helps highly regulated, customer-centric industries, led by utilities and energy, deliver exceptional experiences through our MiCustomer platform and digital services. This is a hybrid growth role for someone who is equal parts relationship builder, analyst, and problem solver. You will grow client and partner relationships, represent avertra and MiCustomer in the market, and, just as importantly, dig into customer data to find the insight that drives the next opportunity, for the client and for our own product and growth teams. It is the kind of role that suits a consulting or industrial-engineering mind that also loves being in front of people. We are hiring more than one, and everyone starts broad, across accounts, client relationships, partnerships, and our MiCustomer User Group (MUG), so we can see where each person shines before specializing. You will begin by carrying conversations, extracting insight, and following up independently on live accounts. Within your second year, the path leads to owning accounts and pursuits end to end. Because these relationships are largely with US clients, a flexible schedule with some evening overlap is part of the rhythm. You can work US hours if you prefer, or split your day in a way that keeps you present for the meetings that matter.</p><p><b><br></b></p><p><b>Main Job Responsibilities</b></p><ul><li>Accounts &amp; Growth Planning: Research assigned accounts and their industry context, map stakeholders, and identify whitespace and expansion opportunities. Contribute to and, over time, own account plans that connect client goals to avertra's capabilities.</li><li>Client Relationships &amp; Discovery: Build, maintain, and grow assigned relationships across our community, carrying the conversation and following up independently. Run discovery that goes beyond surface answers, surfacing the goals, constraints, and friction that reveal where we can help.</li><li>Customer Data &amp; Insight: Analyze usage and adoption data to spot patterns, risks, and expansion signals across accounts. Translate what you find into clear, actionable insight, both for the client and as voice-of-customer input to product and growth.</li><li>Pre-Sales &amp; Solutioning: Support pursuits with a product-owner mindset, shaping the right solution to a client's need alongside product and engineering. Articulate the value of the MiCustomer platform (MiPortal, MiAgent, MiComm) in terms the client's decision-makers care about.</li><li>MiCustomer User Group (MUG): Onboard new members, drive engagement and follow-ups, and contribute to planning and content, turning the community into insight and advocacy.</li><li>Events &amp; Process: Represent avertra and MiCustomer at conferences and sessions, on-site and virtual, and own the client follow-ups that come out of them. Design repeatable growth processes, templates, and lightweight tooling that make the whole team faster and sharper, and measure the impact.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Genuinely Curious: You ask the question behind the question, and you know how to turn curiosity into insight that others walk past.</li><li>Value Articulator: You connect what we do to the outcomes a client actually cares about, in plain, compelling language, without hiding behind feature lists.</li><li>Relationship Builder: You bring warmth and energy that make clients want to keep talking to you. In a client-facing role, presence is not optional.</li><li>Analytical: You are comfortable in usage and adoption data, and you can separate signal from noise to find a real opportunity.</li><li>Process-Minded: You see a better way to run things and you design it, an industrial-engineering instinct applied to how growth actually gets done.</li><li>Product-Owner Mindset: In a pre-sales moment you translate a client's real need into a feasible, valuable solution, partnering naturally with product and engineering.</li><li>Knowledge, Skills and Abilities: Strong process design: you can map how work is done and redesign it for speed and quality. Pre-sales and product-owner mindset: you translate client needs into feasible, valuable solutions. Advanced data analytics: you can analyze customer usage and adoption data and turn it into insight for product and growth. Excellent client engagement, discovery, and relationship-building skills, with an engaging, high-energy presence. Strong spoken and written English for US clients</li><li>Education: Bachelor's degree in business, marketing, MIS, engineering, or a related field.</li><li>Experience: Around 2 to 4 years of experience. Exceptional candidates with more experience are welcome. Any external, client-facing experience is required. Experience in customer success or customer relationships, B2B or product marketing, market research, voice-of-customer, or project management is a strong plus.</li><li>Preferences: Background from a top-tier consulting firm (The big 4). Comfort with AI tools (for example Claude Code) is a plus, not a must.</li></ul>

<p>Administer Windows and/or Linux server environments, virtualisation platforms, storage and associated infrastructure services. Monitor availability, capacity and performance; investigate alerts and restore service within agreed priority and escalation procedures. Plan and execute approved patching, configuration changes, hardening and lifecycle maintenance. Maintain server inventories, configuration records, operating procedures, diagrams and technical runbooks. Support incident, problem and change management, including root-cause analysis and corrective actions. Coordinate infrastructure dependencies with network, cloud, backup, cybersecurity, application and database teams. Support discovery, baseline assessment and transition activities for on-premises and any subsequently approved hosted environment. Participate in agreed on-call coverage for critical infrastructure incidents.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 6 years of relevant infrastructure and server administration experience. Strong hands-on experience with Windows Server and/or enterprise Linux, Active Directory and virtualisation technologies. Practical knowledge of monitoring, patch management, storage, capacity planning and security hardening. VCP, MCSE/Microsoft role-based certification, RHCSA or Server+ preferred. Ability to produce clear technical documentation and work within controlled change processes. Experience operating hybrid on-premises and cloud environments.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <ul> <li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li> <li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li> <li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li> <li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li> <li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li> <li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li> <li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li> <li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities.</li> <li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li> <li>Consistently meet and exceed defined KPIs, including: <ul> <li>Quality and customer satisfaction</li> <li>Productivity and adherence</li> <li>Sales contribution</li> <li>Service level targets</li> </ul> </li> <li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li> <li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Previous experience in customer care or contact center environments.</li> <li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li> <li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li> <li>Hands-on experience handling customers across multiple digital and voice channels.</li> <li>Salesforce Service Cloud (case management).</li> <li>Genesys (telephony and omnichannel platform).</li> <li>Sprinklr (social media engagement and case handling).</li> </ul> <h4>Core capabilities</h4> <ul> <li>Strong written and verbal communication aligned with luxury service standards.</li> <li>Commercial and sales-oriented mindset.</li> <li>High emotional intelligence and strong customer empathy.</li> <li>Excellent problem-solving and ownership mentality.</li> <li>Strong multitasking and prioritization skills.</li> <li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li> <li>Digital fluency and openness to AI-enabled tools and automation.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>The position is located in the Procurement Unit of the Mission Support Component of OSESGY. The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement.</p><p>Responsibilities</p><p>The Procurement Assistant assists in the implementation of effective and efficient management and delivery of procurement of goods and services and sale activities required by the mission to fulfil its mandate and carry out the procurement work in an effective, efficient, economical and timely manner. Within the limits of delegated authority, the incumbent will be responsible for performing the following duties:</p><ul><li>Provides procurement, logistical and administrative support to a team of Procurement Officers in the acquisition of a wide variety of goods and services.</li><li>Reviews, records and prioritizes purchasing requests and obtains additional information/documentation as required; determines the availability of vendors and funding sources.</li><li>Monitors status of existing requisitions, maintains contact with suppliers to ensure timely delivery of goods and services, coordinates shipment of goods/commodities/equipment to HQ and field missions, verifies receipt and inspection of deliverables and accurately reports, as and if required.</li><li>Produces tender documents (e.g. Invitations to Bids, Requests for Proposals and Requests for Quotation) based on the nature of requirements and cost of procurement involved.</li><li>Prepares abstracts of offers and compiles data contained in quotations, proposals and bids to determine which supplier can deliver the required goods/services at the best terms and lowest costs possible under the guidance of Procurement Officers.</li><li>Finalizes purchase orders and contracts for approval by the Procurement Officer; if required, prepares submission to the Contracts Committee for review and subsequent approval by the authorized official.</li><li>Assists relevant officers in more complex, higher value purchasing operations; coordinates distribution of pertinent documents to concerned parties, ensures appropriate follow-up action, etc.</li><li>Maintains relevant internal databases and files; keeps track of any contractual agreements, systems contracts, etc. and informs affected users of contractual rights and obligations.</li><li>Researches, retrieves and presents information from a variety of internal and external sources on sources of supply, vendors by commodity, etc., as well as obtain specifications for new products and equipment on the market.</li><li>Drafts routine correspondence.</li><li>Performs other duties as assigned.</li></ul><p>Competencies</p><p>Professionalism: Extensive knowledge of all purchasing and accounting techniques. Substantive knowledge of internal procurement policies, processes and procedures and extensive experience in their application for the purchase of a wide range of supplies and services. Thorough knowledge of financial rules and regulations; ability to research and gather information from a variety of external and internal sources; demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</p><p>Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.</p><p>Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>A certificate of completion of CIPS Procurement at level 4 is required.</li><li>At least five (5) years of progressively responsible experience in procurement, administrative services or related area is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree or higher.</li><li>Experience within the United Nations common system, handling procurement-related matters is desirable.</li><li>Experience providing procurement assistance in or to a UN field operation is desirable.</li><li>Working experience in an ERP system such as SAP (UMOJA) is required.</li><li>Experience working with the Financial Regulations and Rules of the United Nations or a similar international organization is desirable.</li><li>English and Arabic are required. The minimum required level for each skill in these languages, according to the UN Language Framework (please consult).</li></ul>

<p><h4>Description</h4> <p>Sarmad is a Saudi fintech group building technology, platforms, and ventures for the financial sector, with a focus on enabling financial institutions in emerging markets.</p> <p>We are hiring a content strategist to create clear, credible content for Sarmad and Thamar across LinkedIn, website pages, thought leadership, sales collateral, case studies, white papers, and campaign assets.</p> <h4>Job description</h4> <ul> <li>Build and manage the content plan for Sarmad and Thamar</li> <li>Write LinkedIn content, website copy, articles, case studies, sales collateral, and thought leadership pieces</li> <li>Turn product, market, and leadership insights into clear content</li> <li>Support product launches, announcements, PR, and campaign communication</li> <li>Work closely with product marketing, design, sales, product, and leadership</li> <li>Maintain a consistent tone of voice across Sarmad and Thamar</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience in B2B content strategy, fintech content, financial services content, investment technology content, or banking content</li> <li>Experience writing for senior B2B audiences</li> <li>Ability to simplify complex products without making the message generic</li> <li>Strong editing and content planning skills</li> <li>Portfolio or writing samples are required</li> </ul> <p>Applications without relevant B2B technology, fintech, banking, investment, or financial services experience will not be considered.</p></p><p></p>

<p><h4>Description</h4> <p>Sarmad is a Saudi fintech group building technology, platforms, and ventures for the financial sector, with a focus on enabling financial institutions in emerging markets.</p> <p>We are hiring a content strategist to create clear, credible content for Sarmad and Thamar across LinkedIn, website pages, thought leadership, sales collateral, case studies, white papers, and campaign assets.</p> <h4>Job description</h4> <ul> <li>Build and manage the content plan for Sarmad and Thamar</li> <li>Write LinkedIn content, website copy, articles, case studies, sales collateral, and thought leadership pieces</li> <li>Turn product, market, and leadership insights into clear content</li> <li>Support product launches, announcements, PR, and campaign communication</li> <li>Work closely with product marketing, design, sales, product, and leadership</li> <li>Maintain a consistent tone of voice across Sarmad and Thamar</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of experience in B2B content strategy, fintech content, financial services content, investment technology content, or banking content</li> <li>Experience writing for senior B2B audiences</li> <li>Ability to simplify complex products without making the message generic</li> <li>Strong editing and content planning skills</li> <li>Portfolio or writing samples are required</li> </ul> <p>Applications without relevant B2B technology, fintech, banking, investment, or financial services experience will not be considered.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>Consistently offers professional, engaging and friendly service</li> <li>Fix and repair linen, uniforms, drapery, etc.</li> <li>Perform minor mending or alterations to guest garments</li> <li>Ensure repairs are made in a timely fashion</li> <li>Maintain an orderly workplace and clean surfaces daily</li> <li>Assist with inventories when required</li> <li>Report any faulty equipment immediately to supervisor</li> <li>Ensure all health and safety matters relating to uniforms are observed</li> <li>Attend any training courses organized by the supervisor or human resources</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience is an asset</li> <li>High school diploma, vocational training and/or 1 year work experience</li> <li>Basic understanding of the English language</li> <li>Previous experience in a luxury hotel environment desirable</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities</p><p>Build, maintain, and iterate on complex financial models (3-statement models, LTV/CAC, cohort analysis, and pricing models)</p><p>Assist in the annual budgeting and rolling forecast processes. Track actuals versus forecasts and uncover the "why" behind the variances.</p><p>Extract and analyze large datasets to identify trends in user behavior, unit economics, and operational efficiency.</p><p>Partner with Product, Growth, and Engineering teams to evaluate the financial impact of new product launches, market expansions, or marketing campaigns.</p><p>Help prepare pitch decks, investor updates, and monthly KPI dashboards for the executive team and board of directors.</p><p>Automate and streamline reporting workflows using modern finance and BI tools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 3 years of experience in investment banking, top-tier management consulting, private equity, or a strategic finance/FP&amp;A role at a high-growth startup.</p><p>Elite-level Excel skills. You don't use the mouse, and your models are clean, scalable, and dynamic.</p><p>Strong proficiency in SQL and experience with BI tools (e.g., Tableau, Looker, Metabase). Python/R is a massive plus.</p><p>Bachelor s degree in finance, Economics, Mathematics, Engineering, or a related quantitative field.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b style="font-size: 11px;">About the Role</b></p> <p>Our Restaurant &amp; Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p> <p> </p> <p> <b>What you will do:</b> </p> <p> <b>Beverage Service Management</b> </p> <ul> <li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li> <li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li> <li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li> <li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li> <li>Optimize fast moving items availability, inventory and cost efficiency.</li> <li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li> <li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li> <li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li> <li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li> </ul> <p> </p> <p> <b>Food Service Management</b> </p> <ul> <li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li> <li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li> <li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li> <li>Ensure effective coordination between kitchen and service teams to support seamless operations</li> <li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li> <li>Collaborate closely with the Executive Chef and Food &amp; Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li> <li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li> <li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li> <li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li> <li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li> <li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li> <li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li> <li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li> <li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li> <li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li> <li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li> <li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li> <li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li> <li>Adhere to company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <p> </p> <p> <b>What you bring:</b> </p> <ul> <li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li> <li>Minimum 5 7 years of experience in restaurant, bar, or hospitality operations.</li> <li>At least 2 3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li> <li>Strong knowledge of food and beverage operations, including mixology and wine service.</li> <li>Proficiency in POS systems, inventory management, and financial reporting.</li> <li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li> <li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li> <li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li> <li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li> <li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li> <li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li></ul><ul> </ul> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, develop, and maintain Salesforce applications using Apex, Flows, Lightning Web Components (LWC), and Visualforce. Customize and configure Salesforce to meet business requirements and deliver scalable solutions. Integrate Salesforce with external systems using REST/SOAP APIs and middleware. Troubleshoot, debug, and optimize Salesforce applications to ensure performance and reliability. Collaborate with cross-functional teams to deliver high-quality Salesforce solutions. Manage source code and deployments using Git-based version control and CI/CD pipelines.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of experience in Salesforce development. Strong proficiency in Apex, Flows, Lightning Web Components (LWC), and Visualforce. In-depth knowledge of Salesforce architecture, data models, security, sharing models, and platform best practices. Experience with Salesforce customization, configuration, and scalable solution design. Hands-on experience integrating Salesforce with external systems using REST/SOAP APIs. Strong troubleshooting, debugging, and problem-solving skills. Experience with Git-based source control and CI/CD practices. Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar.</p><p>Agent force development experience. Experience with Experience Cloud, including responsive UI development using HTML, CSS, and JavaScript. Salesforce Platform Developer I or II certification would be a positive match</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose As a Junior SDET at CR2, you will work within a Scrum team supporting and elevating the quality of our digital banking solutions. You will gain hands-on experience working close to our products understanding requirements, supporting test design, and contributing to both manual and automated testing. This role is suited to candidates with solid QA fundamentals who are looking to grow their technical and automation skills in a fast-paced, collaborative environment. Our Hybrid Working Model requires employees to be on-site three days per week in our Amman / Bangalore office.</p><p>Key Responsibilities</p><p>Agile Team Collaboration</p><ul><li>Participate actively in all Agile ceremonies, contributing meaningful input during refinement, planning and standups.</li><li>Review user stories and acceptance criteria, providing accurate QA effort estimates.</li><li>Communicate progress, risks, and blockers proactively.</li><li>Build strong product understanding to ensure testing aligns with business objectives.</li></ul><p>Test Design &amp; Execution</p><ul><li>Create, maintain and run automated tests across Web, Mobile and API.</li><li>Ensure risk-based and comprehensive coverage of new and existing features.</li><li>Identify, document, and reports defects with clarity.</li><li>Work effectively within a continuous delivery environment using Jira and test management tools.</li></ul><p>Automation Frameworks:</p><ul><li>Develop clean, maintainable automated test scripts.</li><li>Contribute to enhancing automation frameworks for stability, scalability, and efficiency.</li><li>Participate in code reviews and uphold automation quality standards.</li><li>Continuously seek opportunities to increase automation coverage and reduce manual effort.</li></ul><p>Environment, Reporting &amp; Continuous Improvement</p><ul><li>Configure and maintain test environments and data as required.</li><li>Track defects through to resolution and validate fixes thoroughly.</li><li>Maintain and enhance documentation - how-to guides.</li><li>Identify and propose practical improvements to QA processes and tooling.</li></ul><p>Required Experience, Skills &amp; Competencies</p><p>Technical Capability:</p><ul><li>Strong Java programming skills with the ability to write maintainable, testable code.</li><li>Experience with API testing, UI automation, and CI/CD tools (e.g. Jenkins).</li><li>Familiarity with tools such as Git, RestAssured, Selenium, TestNG, and Appium.</li><li>Working knowledge of SQL and relational databases.</li></ul><p>Analytical &amp; Detail-Oriented</p><ul><li>Strong problem-solving skills with the ability to troubleshoot effectively.</li><li>High attention to detail, including identification of edge cases and risk areas.</li><li>Commitment to delivering accurate, high-quality outcomes.</li></ul><p>Communication &amp; Team Collaboration:</p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Comfortable working independently and within cross-functional Agile teams.</li><li>Open to feedback and motivated by continuous improvement.</li></ul><p>Growth Mindset</p><ul><li>Interest in exploring AI and new technologies to enhance automation and testing efficiency.</li><li>Demonstrated drive to develop expertise and expand technical capability.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related discipline.</li><li>2+ years of hands-on experience in Software Quality Assurance.</li><li>Experience delivering automation solutions for web and/or mobile applications.</li><li>Understanding of Agile/Scrum and iterative delivery models.</li><li>Experience working within structured test environments and release cycles.</li><li>Exposure to regulated industries (banking, fintech, payments, or card processing) is advantageous.</li></ul><p>Success Metrics</p><ul><li>Consistent and reliable QA delivery within sprint commitments.</li><li>Proactive collaboration with Developers and Product Owners.</li><li>Minimal defect leakage within assigned product area.</li><li>Reliable, maintainable automation that increases coverage and efficiency.</li><li>Demonstrated progression in both product knowledge and technical capabilities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Experience, Skills &amp; Competencies</strong></p><p><strong>Technical Capability:</strong></p><ul><li>Strong Java programming skills with the ability to write maintainable, testable code.</li><li>Experience with API testing, UI automation, and CI/CD tools (e.g. Jenkins).</li><li>Familiarity with tools such as Git, RestAssured, Selenium, TestNG, and Appium.</li><li>Working knowledge of SQL and relational databases.</li></ul><p><strong>Analytical &amp; Detail-Oriented</strong></p><ul><li>Strong problem-solving skills with the ability to troubleshoot effectively.</li><li>High attention to detail, including identification of edge cases and risk areas.</li><li>Commitment to delivering accurate, high-quality outcomes.</li></ul><p><strong>Communication &amp; Team Collaboration:</strong></p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Comfortable working independently and within cross-functional Agile teams.</li><li>Open to feedback and motivated by continuous improvement.</li></ul><p><strong>Growth Mindset</strong></p><ul><li>Interest in exploring AI and new technologies to enhance automation and testing efficiency.</li><li>Demonstrated drive to develop expertise and expand technical capability.</li></ul><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related discipline.</li><li>2+ years of hands-on experience in Software Quality Assurance.</li><li>Experience delivering automation solutions for web and/or mobile applications.</li><li>Understanding of Agile/Scrum and iterative delivery models.</li><li>Experience working within structured test environments and release cycles.</li><li>Exposure to regulated industries (banking, fintech, payments, or card processing) is advantageous.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><ul><li>Lead, mentor, and develop software engineers and QA teams, ensuring high performance and growth.</li><li>Establish engineering standards, best practices, and code quality guidelines.</li><li>Define and execute technical roadmaps aligned with business and product goals.</li><li>Oversee backend development using PHP, Laravel, and relational databases.</li><li>Architect scalable platforms and guide decisions on performance, scalability, and maintainability.</li><li>Lead the implementation of AI-driven features, including LLMs, RAG pipelines, and automation workflows.</li><li>Design and manage system integrations using REST/SOAP APIs and ensure data synchronization with external platforms (ERP, WMS, logistics, etc.).</li><li>Ensure timely project delivery, manage deployments, and oversee infrastructure, system reliability, and performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b></p><ul><li>9 15 years of experience in software development.</li><li>Strong hands-on experience with PHP and Laravel frameworks.</li><li>Proven experience building scalable web platforms and enterprise systems.</li><li>Solid experience with API integrations and distributed system architectures.</li><li>Experience working with cloud platforms such as AWS and GCP.</li><li>Demonstrated leadership experience managing engineering teams.</li><li>Strong communication skills with the ability to collaborate across teams.</li><li>Fluent in English</li></ul><p>Nice to Have</p><ul><li>Knowledge of Java or Node.js.</li><li>Experience with Python for integrations, automation, or data processing.</li><li>Background in supply chain, logistics, or ERP systems.</li></ul><p></p></section>