وظائف مندوب جمع تبرعات في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>The candidate will be based in Amman/Jordan with the possibility to evaluate remote working.<br> Expected duration<br>Starting in August 2026 for six months.<br> Duties and Responsibilities<br>Under the guidance of the Private Philanthropy Loyalty Officer, the Intern will be performing the following tasks: • Support the High-Value Donor (HVD) unit in designing and developing concept notes, proposals and reports; • Contribute to donor cultivation activities and products, including but not limited to online webinars, seasonal outreach, loyalty gifts, visibility products (including drafting social media posts), supporting the organization of field visits and developing branded items; • Support the HVD unit in organizing meetings and calls with partners; • Conduct research on fundraising and networking opportunities, and support the unit in preparing for network events and/or meetings with prospects; • Conduct donor intelligence research on existing high-value donors and their networks to strengthen retention and cultivation efforts; • Compile data on the HVD key performance indicators and support in preparing quarterly reports and analyses on High Value Donors portfolio.<br> Qualifications/special skills<br>Education: Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or a first university degree programme (minimum bachelor's level or equivalent), with major area of study in Business Management, Communication, Marketing, International Relations, Journalism, Social Sciences, or another relevant field is required. Skills: • Demonstrating service mindset in responding to requests and interacting with internal and external stakeholders, with an ability to collaborate internally with relevant colleagues to ensure adequate partners’ management and cultivation. • Good capacity to conduct research, analyze, and present data. • Practiced communicator with demonstrated ability to condense information and capture and communicate it in a well-structured way. • Team player who can work independently • Attention to detail and problem-solving skills. • Ability to develop creative solutions. • Drive for results. • Excellent knowledge of Microsoft Office is required. • Knowledge of Canva, Mailchimp, and/or Salesforce is an asset.<br> Languages<br>Fluency in English is required. Fluency in Arabic is a plus.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>A technical role seeking expertise in bid writing, grant management and effective donor management.</p><p>Day to day, this role will feel like managing a list of technical tasks such as budget tracking, donor emails and database updates, as well as carving out quiet time to write effective funding proposals and convincing reports. We are looking for someone who can translate the project team's ideas into smart log frames and persuasive arguments and someone who can use reporting to tell a powerful story about project impact. The scope of this role has the potential to grow significantly based on the strengths and ambitions of the right candidate.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Commitment to theatre, play &amp; meaningful participation</li><li>Commitment to care (humans first)</li><li>Growth mindset</li><li>Open &amp; effective communication</li><li>Resilience &amp; adaptability</li><li>Commitment to excellence (in every detail)</li></ul><h3>KEY RESPONSIBILITIES</h3><h4>Grant Management, Donor Management &amp; Reporting:</h4><ul><li>Oversee Seenaryo s Play-based learning and Theatre grants in accordance with the Seenaryo Strategy to ensure all Key Performance Indicators are met</li><li>Liaise and communicate effectively with Project Teams and Operation Teams to ensure grants are implemented successfully.</li><li>Manage donor relationships in Jordan and Palestine, including: producing management and donor reports and ensuring all reports are submitted in a timely and quality manner; liaising with donors on finances and deliverables.</li><li>Ensure that all activities operate within all policies and procedures of the organisation and donors, and comply with all relevant legislation, compliance requirements and professional standards.</li><li>Troubleshoot, identify and evaluate risks associated with the activities and take appropriate action to control the risks together with Project Teams.</li><li>As budget holder on assigned grants, manage and write complex budgets, authorise and monitor project spends and where appropriate perform other budget holder duties. All spending must be in line with donor regulations and contracted budgets.</li><li>Report on grants in line with donor deadlines, striving to tell a powerful story of impact and seeking the relevant data, learnings and project information required.</li><li>Oversee the successful implementation of Monitoring and Evaluation tools and systems, assess data for reporting purposes, feed in ideas to design of MEAL processes.</li><li>Participate in weekly fundraising meetings and Board meetings where required and communicate relevant programme, fundraising and operational updates in these meetings.</li></ul><h4>Grant Writing (Jordan &amp; Palestine):</h4><ul><li>Design projects in consultation with the project teams and write, submit and manage grant proposals, applications and supporting documents (e.g. summaries and decks on Seenaryo s work).</li><li>Work with the CEOs, Directors, and Project Teams to map donor priorities and potential funding opportunities, linking these to Seenaryo s Strategic Priorities.</li><li>Work with the CEOs, Directors, and Project Teams to support or, where agreed, lead relevant donor relationships ensuring Seenaryo is effectively represented to be best placed to secure future funding.</li><li>Work with the CEOs, Directors and the Lebanon Head of Programmes to monitor and strategically develop Seenaryo s programmes, in line with Seenaryo s Fundraising Strategy.</li><li>Take a leading role in building and fostering new relationships with donors and other partners and stakeholders, with a specific focus on international donors, embassies, international trusts and foundations and Jordan-based philanthropists.</li></ul><h4>People Management &amp; Representing Seenaryo:</h4><ul><li>In consultation with other relevant staff recruit, interview and select well-qualified new staff and ensure they are effectively inducted.</li><li>The position has the possibility of line managing external consultants and other staff which includes leading their continuous review to ensure that the team is to deliver quality implementation of projects.</li><li>Feed into activity reporting systems in Jordan (through working groups) to ensure Seenaryo s activities in Jordan are logged and recognised in the wider NGO/INGO eco-system.</li><li>Represent Seenaryo and successfully share strategic and programmatic updates where relevant at conferences, cross sectoral working groups and in donor consortiums.</li><li>As part of an ambitious and growing organisation with a united mission the role will also involve engaging with the Jordan team and wider organisation in other tasks not listed above, within reasonable expectation and in agreement with the GM s line manager e.g. contributing to the organisation of conferences, planning whole team Blue Sky meetings etc., and fundraising events in Jordan.</li></ul><h3>ESSENTIAL QUALIFICATIONS AND EXPERIENCE</h3><ul><li>More than 3 years of experience writing fundraising bids and managing grants</li><li>Experience securing and managing grants upwards of $75,000 (USD)</li><li>Experience in education and/or arts and/or the non-profit sector</li><li>Experience working with key NGO donors, Jordanian ministries or in funding consortia</li><li>Profound knowledge of and experience working in the Arab region, specifically Jordan</li><li>Fluent written and spoken English</li><li>Excellent knowledge of MS Office, Google Drive, Zoom</li></ul><h3>DESIREABLE EXPERIENCE</h3><ul><li>Master s degree or equivalent in a relevant field (e.g. education, theatre, arts, Community Development</li><li>Experience with MEAL tools, systems and data analysis</li><li>Experience in managing staff and supporting capacity development</li><li>Experience effectively integrating AI tools and processes for enhancing work experiences</li><li>Good written and spoken Arabic</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Donor Relations Officer (Asia) reports to the Director of Partnerships. Responsibilities - Contributes to the development and implementation of the region's strategy on external relations and fundraising; manages relationships with key donors across Asia; provides a consistently high level of responsiveness and service to key donors; actively pursues innovative avenues of cooperation for funding opportunities by public and private donors in the wider Asia region; provides counsel to the Director of Partnerships, Director of External Relations and senior management; - Negotiates bilateral agreements and Memoranda of Understanding (MOUs) with donors on behalf of the Agency; negotiates and drafts project proposals in coordination with field offices; analyzes, reviews and edits project proposals and progress reports; drafts correspondence for the purpose of fund-raising and advocacy; produces briefing materials and talking points for senior management including the Commissioner-General, Deputy Commissioner-General, Directors, and the Representative Offices in New York, EU, Washington, and Geneva and other Senior Officials; - Promotes and implements the Agency's Resource Mobilization Strategy with results-oriented concrete actions; organizes and participates in senior level missions to donor capitals; participates in major meetings and conferences including the hosts and donors meeting and policy-level bilateral discussions with senior government civil servants or at the political level; organizes and participates in donor field trips in the five fields of operations including high level delegations from capitals; - Contributes to the development and strategic use of outreach materials and media for the purpose of increased public awareness and fund-raising; drafts donor brochures in conjunction with official visits to capitals; oversees the preparation of visibility plans; - Makes significant contributions to various fund-raising documents including appeals and Department's reports and policy documents; - Ensures proactive coordination with concerned Departments, Field Offices and Representative Offices on contributions, donor funded projects and external relations activities and ensures timely follow-up; Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change Education Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change Education Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline. Job - Specific Qualification Not available. Work Experience At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BACKGROUND ON IMPACT INITIATIVES IMPACT Initiatives is a humanitarian NGO based in Geneva, Switzerland. The organization supports evidence-based decision-making for humanitarian and development programming through data collection, analysis, and dissemination. IMPACT is the implementing partner of REACH, a multi-agency initiative created in 2010 that supports humanitarian actors to improve planning and decision-making through in-depth, reliable information and analysis. All of IMPACT s programs are implemented in support of humanitarian coordination structures. IMPACT s team comprises specialists in data collection, management, and analysis, as well as experts in humanitarian response, GIS, and remote sensing. We are currently looking for a Multi-Country Representative (MCR) to oversee integrated missions and lead regional engagement in the Middle East and North Africa (MENA). Position : Multi-Country Representative (MCR) Contract duration : 24 months (100%) Location : Amman, Jordan Starting Date : ASAP. REGIONAL PROFILE In 2025, IMPACT opened a Regional Hub in Amman, Jordan. This office hosts integrated missions across MENA, including country-based or remote programmes that are not sustainable as fully independent missions. The office also hosts regional and support teams. As of June 2026, IMPACT has two independent missions in MENA (OPT and Syria) and three integrated missions (Yemen, Lebanon, and Libya). FUNCTIONS Under the supervision of the IMPACT Regional Coordinator for MENA and Asia, the MCR leads and manages the Multi-Country Office and the regional Hub in Amman. Key functions include: • Mission management : Oversee and lead program teams assigned to or shared across integrated missions in MENA (currently Yemen, Lebanon, and Libya). • Regional representation and fundraising : Represent IMPACT with regional stakeholders, lead regional fundraising efforts, and build partnerships outside of independent missions. • Office and Hub set-up, and operations : Lead the setup and structure of the Amman Multi-County Office and Hub to host and facilitate regional administrative, operational and programmatic support tailored to regional needs. RESPONSIBILITIES Team management • Direct oversight : Provide leadership and management to integrated mission teams as well as pooled and/or dedicated regional programme staff. [1] Establish team structures that can deliver outside independent missions, in line with IMPACT guidance. • Regional hosting : Host regional admin/operations teams and (if needed) de-localized global staff, who remain functionally managed by HQ. Host mission-aligned staff, who cannot be based in their independent mission, due to operational / access constraints. • Collaborative support : Work in close collaboration with independent missions in the region, while regalian functions and line management responsibilities for independent missions remain centralized at HQ. Office development and operational oversight • Multi-country office set-up: Design and implement an efficient administrative and logistical system for the office, aligning it with IMPACT s global standards. • Risk management: Ensure effective risk management, including security, financial, and operational risks, implementing mitigation strategies in collaboration with HQ. • Legal and compliance : Where relevant, lead IMPACT s registration process and ensure the office s compliance with local laws, managing admin or legal challenges. Representation and external engagement • Regional representation: Act as IMPACT s representative with regional and integrated mission stakeholders, including donors, UN agencies, and local partners covering MENA. Remain informed on independent mission priorities to support regional donor engagement when relevant. • Partnership development: Build partnerships across the region (i.e., MENA), with a focus on forming robust, sustainable alliances with organizations that can facilitate IMPACT s research and programmes, beyond established country missions. • Context awareness : Maintain a strategic understanding of regional trends, needs, and opportunities, and coordinate with HQ and independent missions in MENA as well to leverage this knowledge for advocacy and to influence relevant decision-making. • Strategy and program development • Strategy development : In coordination with IMPACT HQ, develop a comprehensive regional strategic framework for MENA, defining the vision and priorities for IMPACT s activities and coverage across the region, beyond existing country missions, as well as for integrated country missions, as appropriate. • Programme strategy implementation: Lead team(s) on the development of regional and integrated mission programmes, aligned with IMPACT s regional strategy and continuous contextual analysis. • Quality and standards: Ensure IMPACT s standards are upheld in all regional and integrated mission activities, including global research quality and ethical benchmarks. Fundraising and financial sustainability • Donor engagement: Lead fundraising efforts, engaging with donors and cultivating relationships to secure funding for integrated missions and regional programmes. • Funding submissions : In coordination with the Regional Projects and Partnerships Manager (PPM), oversee and contribute to the development and submission of relevant project proposals, concept notes, and donor reports. • Financial accountability: Collaborate with Regional Finance Control Manager (FCM), to oversee budget management, financial forecasting, and reporting to ensure sustainable financial practices of the multi-country office and integrated missions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Work experience: Minimum 6 years of relevant experience in humanitarian settings, including experience leading and managing teams. • Academic qualifications: Master s degree or equivalent in a relevant discipline (e.g., humanitarian affairs, development studies, social sciences, political science, etc.). • Demonstrated ability to lead multi-disciplinary teams and manage complex workflows. • Capacity to work in a cross-cultural, fast-paced environment with tight deadlines. • Detailed understanding of the humanitarian coordination system, and donor and governmental requirements. • Experience in external engagement and advocacy with donors, UN, and other humanitarian and development stakeholders. • Excellent writing and communication skills, including experience producing briefs and presenting to high level stakeholders. • Fluency in English required; additional languages (e.g., French, Arabic) an asset.</p><p></p></section>

<table border="1" cellpadding="0" cellspacing="0" width="737"> <tbody> <tr> <td ><br> <br> &nbsp; <p><strong>Job Title:</strong></p> </td> <td colspan="4" > <p>Manager: Resource Mobilisation and Partnerships</p> </td> </tr> <tr> <td > <p><strong>Job Family:</strong></p> </td> <td colspan="4" > <p>Resource Moblisation</p> </td> </tr> <tr> <td > <p><strong>Department </strong></p> </td> <td colspan="2" > <p>Business Development</p> </td> <td > <p><strong>Unit/Team:</strong></p> </td> <td > <p>CD Unit</p> </td> </tr> <tr> <td > <p><strong>Grade and Salary:</strong></p> </td> <td colspan="2" > <p>E: Manager</p> </td> <td > <p><strong>Contract Type:</strong></p> </td> <td > <p>Fixed Term :1 Year, renewable</p> </td> </tr> <tr> <td > <p><strong>Location:</strong></p> </td> <td colspan="2" > <p>Amman</p> </td> <td > <p><strong>Budget Holder:</strong></p> </td> <td > <p>No</p> </td> </tr> <tr> <td > <p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p> </td> <td colspan="4" > <p>Director – ActionAid Arab Regional Office</p> </td> </tr> <tr> <td > <p><strong>Direct Reports :</strong></p> </td> <td colspan="4" > <p>None currently</p> </td> </tr> <tr> <td > <p><strong>Functional and Technical Reporting:</strong></p> </td> <td colspan="4" > <p>Regional Partnerships Development Advisor (Asia)</p> </td> </tr> <tr> <td > <p><strong>DBS (CRB) / Police Check:</strong></p> </td> <td colspan="4" > <p>N/A</p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>This role require travel</strong></p> </td> <td colspan="4" > <p>Yes – within Arab Region and occasional global travel.</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Role Overview:</strong></p> </td> <td colspan="3" > <p>This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders.</p> <p>&nbsp;</p> <p>The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience.</p> <p>&nbsp;</p> <p>The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector.</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Areas of Responsibilities</strong></p> <p>&nbsp;</p> </td> <td colspan="3" > <p><strong>Key Activities</strong></p> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Resource Mobilisation Strategy Development and Leadership</strong></p> <p>&nbsp;</p> </td> <td colspan="3" > <ul> <li>Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities.</li> </ul> <p >&nbsp;</p> <ul> <li>Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO.</li> </ul> <p>&nbsp;</p> <ul> <li>Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning.</li> </ul> <p>&nbsp;</p> <ul> <li>Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives.</li> </ul> <p>&nbsp;</p> <ul> <li>Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management.</li> </ul> <p>&nbsp;</p> <ul> <li>Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Business Development and Opportunity Management</strong></p> </td> <td colspan="3" > <ul> <li>Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities.</li> </ul> <p >&nbsp;</p> <ul> <li>Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources.</li> </ul> <p>&nbsp;</p> <ul> <li>Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building.</li> </ul> <p>&nbsp;</p> <ul> <li>Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning.</li> </ul> <p>&nbsp;</p> <ul> <li>Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Donor Engagement, Cultivation and Strategic Partnerships</strong></p> </td> <td colspan="3" > <ul> <li>Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives.</li> </ul> <p >&nbsp;</p> <ul> <li>Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration.</li> </ul> <p>&nbsp;</p> <ul> <li>Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities.</li> </ul> <p>&nbsp;</p> <ul> <li>Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region.</li> </ul> <p>&nbsp;</p> <ul> <li>Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning.</li> </ul> <p>&nbsp;</p> <ul> <li>Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Bid Development and Quality Assurance</strong></p> </td> <td colspan="3" > <ul> <li>Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements.</li> </ul> <p>&nbsp;</p> <ul> <li>Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines.</li> </ul> <p>&nbsp;</p> <ul> <li>Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets.</li> </ul> <p>&nbsp;</p> <ul> <li>Provide quality assurance of all funding proposals prior to submission, ensuring technical quality, compliance with donor requirements, value for money, gender responsiveness and organisational standards.</li> </ul> <p>&nbsp;</p> <ul> <li>Develop, maintain and continuously improve proposal development tools, templates, standard operating procedures and quality assurance processes to strengthen fundraising performance across AARO.</li> </ul> <p>&nbsp;</p> <ul> <li>Monitor proposal pipeline performance, including submission outcomes, success rates and lessons learned, and use findings to improve future proposal development and fundraising effectiveness.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Grant Compliance and Contract Management</strong></p> </td> <td colspan="3" > <ul> <li>Maintain oversight of grant compliance requirements, ensuring donor contractual obligations, reporting schedules and ActionAid policies are effectively communicated and monitored across the regional portfolio.</li> </ul> <p>&nbsp;</p> <ul> <li>Support the development and maintenance of a grant management database to facilitate effective contract management and ensure accurate and timely updates to the ActionAid International Contract Management System (CMS).</li> </ul> <p>&nbsp;</p> <ul> <li>Establish and maintain systems to proactively monitor donor reporting deadlines, providing timely alerts and reminders to the Senior Management Team, Project Managers and relevant staff to ensure contractual obligations are met.</li> </ul> <p>&nbsp;</p> <ul> <li>Work closely with Finance and Programme teams to ensure projects are appropriately costed, maximise cost recovery and comply with donor budgeting and financial requirements.</li> </ul> <p>&nbsp;</p> <ul> <li>Keep abreast of donor compliance requirements and communicate changes in donor regulations, policies and contractual obligations to relevant staff to strengthen organisational compliance.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p ><strong>Representation, Networking and Knowledge Management</strong></p> <p >&nbsp;</p> </td> <td colspan="3" > <ul> <li>Represent AARO at regional and international forums, networks, donor briefings, affiliate meetings, consultations and other strategic events to enhance ActionAid's profile, influence and fundraising opportunities.</li> </ul> <p >&nbsp;</p> <ul> <li>Represent AARO in external engagements and strategic partnerships in the absence of the Regional Director, as delegated.</li> </ul> <p >&nbsp;</p> <ul> <li>Build and maintain relationships with relevant networks, alliances and sector platforms to strengthen organisational learning, collaboration and strategic positioning.</li> </ul> <p>&nbsp;</p> <ul> <li>Promote knowledge sharing across AARO and the wider ActionAid Federation by capturing, documenting and disseminating fundraising intelligence, good practices, lessons learned and emerging opportunities.</li> </ul> <p >&nbsp;</p> <ul> <li>Work proactively with programme, advocacy and communications teams to develop compelling fundraising and donor-facing materials, including case studies, success stories, learning products and other strategic communications.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>People Management </strong></p> <p >&nbsp;</p> </td> <td colspan="3" > <p>No current direct reports but this position is likely to evolve and people management skills of the candidate is an advantage&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs) </strong></p> </td> <td colspan="3" > <p >• Residual task will be assigned by the Line Manager and the Functional Manager from time to time as required for this function.</p> <p >&nbsp;</p> <p >&nbsp;</p> </td> </tr> <tr> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="743"> <tbody> <tr> <td colspan="2" > <p><strong>PERSON SPECIFICATIONS</strong></p> </td> </tr> <tr> <td > <p><strong>Education and Qualifications</strong></p> </td> <td > <p >Graduate Degree</p> </td> </tr> <tr> <td > <p><strong>Essential Experience</strong></p> </td> <td > <ul> <li>Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.</li> <li>Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.</li> <li>Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.</li> <li>Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.</li> <li>Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.</li> <li>Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</li> </ul> </td> </tr> <tr> <td > <p><strong>Essential Knowledge </strong></p> </td> <td > <ul> <li>Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. <strong>Knowledge and working experience with Gulf donors a plus.</strong></li> <li>Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.</li> <li>Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.</li> <li>Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.</li> <li>Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</li> </ul> <p >&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Essential skills</strong></p> </td> <td > <ul> <li>Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.</li> <li>Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.</li> <li>Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.</li> <li>Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.</li> <li>Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</li> </ul> </td> </tr> <tr> <td > <p><strong>Language requirements</strong></p> </td> <td > <ul> <li>Strong Communication Skills in English and Arabic</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="104%"> <tbody> <tr> <td colspan="2" > <p><strong>Typical People Management Responsibility </strong></p> </td> </tr> <tr> <td > <p><strong>Approximate number of people managed in total</strong></p> </td> <td > <p><strong>NA</strong></p> </td> </tr> <tr> <td > <p><strong>Matrix Manager – (projects/dotted line)</strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Team Leader</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td > <p><strong>Grandfather- manager of Team Leaders/Managers</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td colspan="2" > <p><strong>What is the global remit?&nbsp; Operates in:</strong></p> </td> </tr> <tr> <td > <p><strong>Own country</strong></p> </td> <td > <ul> <li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li> <li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted&nbsp; </strong></li> </ul> </td> </tr> <tr> <td > <p><strong>Geographic Region</strong></p> </td> <td > <p><strong>Yes</strong></p> </td> </tr> <tr> <td > <p><strong>Multiple Geographic Regions</strong></p> </td> <td > <ul > <li>&nbsp;</li> </ul> </td> </tr> <tr> <td > <p><strong>Remit covers all ActionAid countries</strong></p> </td> <td > <p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p> </td> </tr> <tr> <td > <p><strong>Financial (limits/mandates)</strong></p> </td> <td > <p><strong>within the Budget in concurrence with the Line Manager. </strong></p> </td> </tr> <tr> <td > <p><strong>Direct departmental budget: </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Organisation-wide expenditure </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff.&nbsp;Other tasks may be assigned as necessary according to organizational needs.</p> <p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p> <ul> <li><strong>&nbsp;&nbsp;Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li> <li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li> <li><strong>AAI Values Practice: </strong>&nbsp;Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li> <li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>LINE MANAGER ; Director, AA Arab Regional Office </strong></p> </td> </tr> <tr> <td > <p><strong>DATE :</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>PEOPLE AND CULTURE :</strong></p> </td> </tr> <tr> <td > <p><strong>DATE :</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>

<p><strong>Terms of Reference (ToR)</strong></p> <p><strong>Regional Communication Consultant – Gulf Strategy Support </strong></p> <p><strong>(Service Contract)</strong></p> <p><strong>Based in Amman/2026 </strong></p> <p><strong>1. Background</strong></p> <p>Médecins du Monde (MdM) France&nbsp;is strengthening its communication capacity at country and regional levels to support visibility, donor engagement, fundraising and advocacy. In this context, MdM France is seeking to engage a Communication Consultant under a service contract to develop and operationalize communication priorities and produce high-quality, adaptable content aligned with organizational standards and the Gulf Strategy.</p> <p><strong>2. Objective of the Assignment</strong></p> <p>The objective of the assignment is to support the development and implementation of MdM’s annual regional communication plan and to produce, adapt, and manage high-quality communication content for donor engagement, fundraising, reporting, advocacy, and institutional visibility, with particular attention to Gulf-based audiences and stakeholders.</p> <p><strong>3. Scope of Work / Key Responsibilities</strong></p> <p>The Communication consultant will act as a technical resource and will be responsible for:</p> <p><strong>A. Content Development, Coordination &amp; Deliverables</strong></p> <p>The consultant will be responsible for the development, coordination, and delivery of communication outputs, including:</p> <ul> <li>Draft, edit, and produce high-quality communication materials, including: <ul > <li>Human interest stories (video, photos)</li> <li>Fact sheets (regional or multi-country)</li> <li>Operational updates (regional or multi-country)</li> <li>Newsletters (regional or multi-country)</li> <li>Donor briefs and presentations</li> </ul> </li> <li>Developing impact- and needs-based content, including scripting and coordination with field teams and/or external providers, depending on operational capacity</li> <li>Adapting communication content for multiple uses, including donor engagement, reporting, fundraising, advocacy and visibility purposes</li> <li>Coordinating the collection of communication materials from the field and ensuring a consistent and timely flow of content</li> <li>Liaising with:</li> <li>Internal MdM teams (programme, HQ communication service, and field staff)</li> <li>External contributors (freelancers, photographers, videographers)</li> </ul> <p><strong>B. Communication Planning &amp; Operationalization</strong></p> <ul> <li>Support the operationalization of country-level and regional communication plans</li> <li>Ensuring all outputs are high-quality, delivered on time, and fully aligned with MdM global communication guidelines, with support from MdM France HQ Communication</li> <li>Support the development, implementation and regular updating of an annual regional communication plan aligned with MdM’s Gulf Strategy.</li> <li>Develop and maintain a communication calendar covering campaigns, donor events, field content, publications and key humanitarian dates.</li> <li>Track the implementation of the plan and provide regular progress updates against agreed deliverables and indicators.</li> </ul> <p><strong>C. Social Media Management</strong></p> <ul> <li>Manage and develop MdM’s social media presence (as applicable), including: <ul> <li>Content planning and scheduling</li> <li>Drafting posts and captions</li> <li>Monitoring engagement and visibility</li> <li>Conducting basic social media analysis</li> <li>Managing the internal validation process</li> </ul> </li> <li>Ensuring content is tailored to different audiences and platforms</li> </ul> <p><strong>4. Duration &amp; Modality</strong></p> <ul> <li><strong>Type of contract:</strong> Service Contract</li> <li><strong>Duration:</strong> One year</li> <li><strong>Workload:</strong> The consultant will work on an on-demand, task-based basis. The scope and estimated time for each assignment will be agreed in advance. Hours worked will be recorded in weekly timesheets, with every eight cumulative hours considered one working day. Payment will be made monthly based on the approved daily rate, completed tasks, and approved timesheets. No minimum number of hours, days, or assignments is guaranteed.</li> <li><strong>Location:</strong> Amman, Jordan</li> <li><strong>Starting date:</strong> ASAP</li> </ul> <p><strong>5. Reporting Line</strong></p> <p>The Communication consultant&nbsp;will work under the supervision of the Regional Development Representative (RDR) and in close coordination with:</p> <ul> <li>Country teams (primarily communication officers or field focal points, where no communication officer is in place)</li> <li>HQ communication teams for coordination, guidance, support and validation.</li> <li>Relevant programme staff, particularly for donor reporting and proposal development</li> </ul> <p><strong>6. Required Profile</strong></p> <ul> <li>Experience developing and implementing annual communication strategies, plans, tools and campaigns.</li> </ul> <ul> <li>Bachelor’s degree in communications, journalism, media, public relations or a related field.</li> <li>Proven professional experience in communications, journalism, media production or content development, preferably with humanitarian or development contexts.</li> <li>Demonstrated experience in photography, filming, video editing and the production of high-quality communication materials.</li> <li>Experience managing social media accounts and pages, including content planning, publishing, audience engagement and performance analysis.</li> <li>Experience coordinating content collection from field locations in collaboration with internal programme teams, country offices and external contractors.</li> <li>Experience planning and supporting communication-related events and visibility activities.</li> <li>Experience collecting and analyzing quantitative and qualitative data for communication, reporting and donor engagement purposes.</li> <li>Experience working across networks and coordinating with multiple partner organizations and stakeholders.</li> <li>Strong writing, editing and storytelling skills in English and Arabic; French is an asset.</li> <li>Ability to translate technical and programmatic information into clear, engaging and audience-appropriate content.</li> <li>Strong organizational and coordination skills, with the ability to work independently and manage multiple stakeholders and priorities.</li> </ul> <p><strong>7. Key Competencies</strong></p> <ul> <li>Attention to detail and quality</li> <li>Ability to manage multiple priorities and deadlines</li> <li>Understanding of humanitarian principles and communication sensitivities</li> </ul> <p><strong>8. Other Considerations</strong></p> <ul> <li>All outputs must comply with MdM communication guidelines and ethical standards</li> <li>Sensitivity to protection, consent, and safeguarding when handling field content</li> </ul> <p><strong>9. Define deliverables and performance indicators:</strong></p> <ul> <li>Annual regional communication plan and content calendar.</li> <li>Regular regional or multi-country operational updates.</li> <li>Donor briefs, factsheets and presentations based on identified needs.</li> <li>Human-interest stories and audiovisual content from selected operations.</li> <li>Social media plans, content packages and performance reports.</li> <li>Updated regional communication and media library.</li> <li>Communication support for priority Gulf events and donor engagements.</li> <li>Quarterly progress and analytics reports.</li> </ul> <p >&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About The Role Team Purpose Institutional funding is key for operationalizing Oxfam s mandate globally and in the region. Institutional sources (including multilateral and bilateral agencies and donors) typically have decentralised operations, budgets and decision-making structures throughout the world. To engage effectively with these organisations Oxfam has an established global architecture that mirrors its key institutional relationships, builds stronger partnerships and delivers greater impact and influence at country, regional and global levels. This operational architecture also enables Oxfam to more readily purse multi-country / regional opportunities that are offered by institutional donors to address transnational issues such as migration, climate change, natural disasters and conflicts. Humanitarian crises which often cross-national borders also require standing capacity at regional levels to most effectively mobilise resources. Job Purpose The Regional Business Development Manager will lead on new business development in support of all countries in their region; creating, identifying and accessing new funding opportunities; maintaining a consistent standard of donor relationship and high-quality proposal development across variable country contexts; and will actively seek to grow income for the confederation through multi-country funding opportunities and consortium partnerships. The Regional Business Development Manager will also support the Regional Director in providing strategic leadership on resource mobilisation across all countries in the region. They will be responsible for developing and implementing the regions resource mobilisation strategies; supporting the Regional Director in building partnerships with regional donors and civil society stakeholders; identifying new funding opportunities; addressing key financial and reputational risks; and ensuring that there are strategies in place to maintain adequate skills and capacity, staffing and income within the portfolio of countries in the region. The post holder will be expected to work across the confederation of Oxfam affiliates and the Oxfam International Secretariat in achieving the regional funding strategy and be the primary link for accessing technical fundraising assistance and support from the confederations fundraising architecture. Key responsibilities: • New business development : (15%) Actively identifies, qualifies and tracks funding and partnership opportunities in a systematic manner in pursuit of supporting Oxfam s program in the region. Seeks to grow income for the confederation through multi country funding opportunities and scoping new consortium partnerships with stakeholders at regional level for multi-country programming. • Resource mobilisation strategies: (15%) Leads the design and implementation of regional resource mobilisation strategies intended to strengthen income and partnerships to deliver Oxfam s regional and country strategies. Responsible for ensuring that the regional programs are adequately resourced. Monitors the funding pipeline and leads on income and donor analysis, planning and forecasting at a regional level. Collaborating to support confederation public fundraising by effective matching of program needs within the region to affiliate based public fundraising efforts. • Strategic donor engagement: (20%) Responsible for managing and building Oxfam s relationships with institutional donor representatives within a regional or multi-country context. Proactively engages on a strategic basis with institutional donors at regional level in order to facilitate technical programme exchanges, influence policy and thinking, and identify key areas of potential cooperation, including program funding. • Bid development: (10%) Prepares all necessary groundwork for multi-country or multi-regional proposal development and bid management 1, helps assemble bid development teams, provides effective bid project management at regional level and undertakes quality assurance of donor proposals to ensure high quality competitive proposals in order to successfully secure institutional donor funds at scale. • Coordination: (15%) Co-ordinates funding teams in the region to position SWANA in global and regional call for proposals, to strengthen business development activities. Links with the confederation funding architecture to access intelligence, opportunities and skills. Brokering and streamlining assistance from technical advisers and donor account managers in affiliate HQs and shared services. Supports staff within the region to adhere to funding policies and guidelines of the confederation. • Support to country offices (25%) : the post holder will provide support to funding teams in Oxfam s country offices to develop funding strategies; recruit funding roles; induct, coach / accompany funding leads at country level; facilitate the informal funding network in SWANA; ad hoc support to country funding colleagues on major funding opportunities; among others • Management: Provide line management for any regional funding staff and functional matrix management for in-country funding staff across the region ensuring a consistent standard of excellence in resource mobilisation from one country to another. Advises country teams on recruitment, risk identification, skills training and capacity building. Job dimensions • Significant responsibilities for external stakeholder engagement and relationship management with institutional donors and Oxfam at regional level. • Engagement both internally and externally on proposal development, funding opportunities, and donor strategies. • Provide specialist advice, knowledge and skills related to partnership-building with institutional donors and Oxfam s program in region to a range of Oxfam senior managers and staff members. • Management tasks are complex, not routine, and involve high degree of specialisation. • Responsible for growing income from donors working in the region for the confederation. • Decision-making requires significant levels of judgement based on technical knowledge, experience, and consultation. 1 The Regional Business Development Manager will not be primarily responsible for program design and development, this should reside with the program staff. • Collaborates with colleagues in different parts of organisation including programs, finance, human resources, logistics, and funding. • Provides leadership in the design, coordination, and delivery of agreed strategies and plans for resource mobilisation. • Contributes to regional income and budget planning processes according to agreed Oxfam processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree or equivalent in social sciences, or international development or any other relevant field for the position. AND At least 7 years [progressive] experience and success in engaging with bilateral and multilateral donors for an international agency like Oxfam as well with foundations, philanthropy, private sector donors and resource diversification. OR in case of absence of Degree At least 10 years [progressive] experience and success in engaging with bilateral and multilateral donors for an international agency like Oxfam as well with foundations, philanthropy, private sector donors and resource diversification. Demonstrated ability to design and implement resource mobilisation strategies (Essential). Experience of working with technical programme teams to develop program proposals that are funded by institutional donors (Essential). Strong networking, representational, and negotiation skills (Essential). Ability to work effectively with others in a team across institutional boundaries and business units. Proven ability to utilise talent and expertise of team members to achieve objectives (Essential). Ability to adapt and work within a multicultural, multilingual, and multidisciplinary environment (Essential). Experience of skills capacity building in relation to programme funding or related field (Essential). Fluent English (Essential). Good knowledge and awareness of issues related to Oxfam s strategic objectives and theories of change (Desirable). Optional: Experience with gulf donors Arabic, French languages</p><p></p></section>

<p><strong>Job Title:</strong>Manager: Resource Mobilisation and Partnerships <strong>Job Family:</strong>Resource Moblisation Department Business Development <strong>Unit/Team:</strong>CD Unit <strong>Grade and Salary:</strong>E: Manager <strong>Contract Type:</strong>Fixed Term :1 Year, renewable <strong>Location:</strong>Amman (Jordanian Nationality) <strong>Budget Holder:</strong>No Reports to: ***(incl matrix reporting)***Director ActionAid Arab Regional Office <strong>Direct Reports :</strong>None currently Functional and Technical Reporting: Regional Partnerships Development Advisor (Asia) This role require travel Yes within Arab Region and occasional global travel. Role Overview: This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders. The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience. The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector. Areas of Responsibilities Key Activities Resource Mobilisation Strategy Development and Leadership • Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities. • Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO. • Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning. • Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives. • Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management. • Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities. Business Development and Opportunity Management • Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities. • Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources. • Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building. • Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning. • Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region. Donor Engagement, Cultivation and Strategic Partnerships • Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives. • Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration. • Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities. • Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region. • Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning. • Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio. Bid Development and Quality Assurance • Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements. • Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines. • Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Qualifications</strong><br>Graduate Degree Essential</p><p><strong>Experience</strong><br>• Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.<br>• Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.<br>• Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.<br>• Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.<br>• Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.<br>• Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</p><p><strong>Essential Knowledge</strong><br>• Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. Knowledge and working experience with Gulf donors a plus.<br>• Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.<br>• Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.<br>• Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.<br>• Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</p><p><strong>Essential skills</strong><br>• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.<br>• Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.<br>• Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.<br>• Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.<br>• Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</p><p><strong>Language requirements</strong><br>• Strong Communication Skills in English and Arabic</p><p>Typical People Management Responsibility Approximate number of people managed in total NA Matrix Manager (projects/dotted line) No Team Leader No Grandfather- manager of Team Leaders/Managers No What is the global remit? Operates in: Own country • Any country within ActionAid s Arab regional Office remit. • Only Nationals with Right to work in the country of Operation will be shortlisted Geographic Region Yes Multiple Geographic Regions No Remit covers all ActionAid countries Yes (Only in Countries Under ActionAid Arab Regional Office remit) Financial (limits/mandates) within the Budget in concurrence with the Line Manager. Direct departmental budget: No Organisation-wide expenditure No This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to: • Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement • Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power) • AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility • Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</p>

<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>Supervisor: The incumbent reports to the Electrical Design Engineer (A14).</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Assists in preparing detailed electrical designs through CAD software for building projects such as schools, hospitals, clinics, shelters, warehouses, and rehousing initiatives including renewable, energy, PV and infrastructure projects, ensuring compliance with Agency policies, design criteria, standards, and both local and international codes of practice, and incorporating green elements and safety needs to achieve the most cost effective and reliable solution.</li><li>Contributes to the tender documents preparation related to electrical works, including drafting specifications for non-standard items, and preparing relevant descriptions for inclusion in Bills of Quantities (BoQs) and cost estimate.</li><li>Provides technical support for electrical alteration works in Agency premises, including preparing assessment technical reports on the existing electrical systems, inspections, and remediation requirements.</li><li>Cooperates with construction teams to address electrical design issues during implementation; supports updates of electrical drawings to reflect as-built conditions and evolving site requirements.</li><li>Coordinates with other designers to optimise electrical solutions, ensuring safety, integrity, and protection in the overall designs; may suggest improvements where is applicable.</li><li>Assists in drafting Terms of Reference (ToR) for consultants for electrical works and supports their monitoring and supervision to ensure adherence thereof and meeting the design criteria and standards.</li><li>Provides inputs for electrical technical reports, design reports, progress weekly, monthly, and ad-hoc reports.</li><li>Performs other duties as may be assigned by the supervisor.</li></ul><p>Competencies</p><ul><li>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</li><li>Creating and Innovating</li><li>Applying Technical Expertise</li><li>Relating and Networking</li><li>Learning and Researching</li><li>Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree in electrical engineering from an accredited university/institution.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least three years of relevant experience in the electrical design resources, which specified for drawing and calculations, preferably in public buildings and developmental projects.</p><p>You are required to have experience with electrical design software and computer-aided design, such as AutoCAD and other software.</p><p>You are required to have a university degree in electrical engineering from an accredited university/institution.</p><p>Good command of written and spoken English and Arabic is required.</p><p>Are you currently residing in Duty Station. It is required that you specify your current location.</p>

<p>Prepares, using the AutoCAD software, all drafting works necessary for the production of site surveys, schematic designs, concept designs, master plans, detailed architectural, structural, and electrical and mechanical drawings to ensure the continuous flow of operations. Prepares 3-dimensional presentation drawings, diagrams, charts, and simple graphic works to be used in presentations as required in order to assist team members with their presentation needs. Produces hard copies of the designs and plans to ensure that the supervisor checks and approves the work done. Assists Division Heads in carrying out the daily operations to ensure the continuous flow of activities. Produces drawings for the remodeling of existing buildings. Produces designs and detailed drawings for housing &amp; shelters. Performs other duties as may be assigned by the supervisor.</p><p>Competencies</p><p>Core Competencies of Communication, Working with People and Drive for Results apply by default. • Creating and Innovating. • Applying Technical Expertise. • Relating and Networking. • Learning and Researching.</p><p>Job Specific Qualifications</p><p><b>Work Experience</b></p><p>Five years of experience in AutoCAD drawing, drafting and graphic works and 3-dimensional applications is required Experience in engineering-related office equipment such as plotter, drawing photocopying machine and other relevant ones is required Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below.</p><p>Is required</p><p>Languages</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).</p><p>Required Languages</p><br><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Assists in preparing detailed electrical designs through CAD software for building projects such as schools, hospitals, clinics, shelters, warehouses, and rehousing initiatives including renewable, energy, PV and infrastructure projects, ensuring compliance with Agency policies, design criteria, standards, and both local and international codes of practice, and incorporating green elements and safety needs to achieve the most cost effective and reliable solution. Contributes to the tender documents preparation related to electrical works, including drafting specifications for non-standard items, and preparing relevant descriptions for inclusion in Bills of Quantities (BoQs) and cost estimate. Provides technical support for electrical alteration works in Agency premises, including preparing assessment technical reports on the existing electrical systems, inspections, and remediation requirements. Cooperates with construction teams to address electrical design issues during implementation; supports updates of electrical drawings to reflect as-built conditions and evolving site requirements. Coordinates with other designers to optimise electrical solutions, ensuring safety, integrity, and protection in the overall designs; may suggest improvements where is applicable. Assists in drafting Terms of Reference (ToR) for consultants for electrical works and supports their monitoring and supervision to ensure adherence thereof and meeting the design criteria and standards. Provides inputs for electrical technical reports, design reports, progress weekly, monthly, and ad-hoc reports. Performs other duties as may be assigned by the supervisor. UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Creating and Innovating Applying Technical Expertise Relating and Networking Learning and Researching Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information. Work Experience Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least three years of relevant experience in the electrical design resources, which specified for drawing and calculations, preferably in public buildings and developmental projects. You are required to have experience with electrical design software and computer-aided design, such as AutoCAD and other software. Good command of written and spoken English and Arabic is required. Are you currently residing in Duty Station. It is required that you specify your current location. English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). During the assessment, the applications will be given preference based on the following desirable qualifications: Knowledge of relevant "greening" approaches and protection needs. Has an experience in PV system design works. Knowledge of site data verifications and modelling software. Provided very good understanding of the context of Palestine refugees and UNRWA operations. The shortlisted candidates will be afterward evaluated based on: Technical Test Competency-based Interview Candidates who meet the post requirements and the required language level will be considered for the&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>A university degree in electrical engineering from an accredited university/institution.</p><p>You are required to have at least three years of relevant experience in the electrical design resources, which specified for drawing and calculations, preferably in public buildings and developmental projects.</p><p>You are required to have experience with electrical design software and computer-aided design, such as AutoCAD and other software.</p><p>Good command of written and spoken English and Arabic is required.</p><p>Are you currently residing in Duty Station. It is required that you specify your current location.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Summary</b></p><p>The Senior Manager of Financial Planning &amp; Analysis (FP&amp;A) provides leadership for Anera's organization-wide financial planning, budgeting, forecasting, management reporting, and financial analysis.</p><p>The Senior Manager will establish and maintain a comprehensive financial planning framework that provides management with timely, accurate, and actionable information for decision-making. The position will work closely with Finance, Programs, Business Development/Fundraising, and country leadership to ensure that organizational plans are financially sustainable and appropriately aligned with available restricted and unrestricted resources.</p><p>A key responsibility of the position is strengthening Anera's budgeting and forecasting processes across headquarters and country offices and ensuring that financial projections are supported by realistic assumptions regarding program implementation, funding, staffing, indirect cost recovery, and organizational commitments.</p><p>The Senior Manager will also play a key role in strengthening management reporting, improving financial visibility across the organization, and supporting the implementation and effective utilization of Anera's financial systems and planning tools.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Financial Planning, Budgeting &amp; Forecasting</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead the development of Anera's annual organizational budget and coordinate the budgeting process across headquarters and country offices.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish standardized budgeting assumptions, templates, timelines, and procedures across the organization.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead periodic organizational reforecasting based on actual financial performance, program implementation, funding changes, staffing plans, and updated operational assumptions.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain rolling financial forecasts that provide management with visibility into expected revenue, expenditures, cash requirements, and financial position.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Consolidate country, program, departmental, and headquarters budgets into an organization-wide financial plan.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review budget submissions for accuracy, completeness, reasonableness, and consistency with organizational priorities.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop financial scenarios and sensitivity analyses to support management decisions and long-term planning.</p><p><br></p><p><b>Management Reporting &amp; Financial Analysis</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain a comprehensive monthly financial reporting package for senior management.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide timely analysis of actual financial performance against budget, forecast, and prior periods.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify significant financial variances, trends, risks, and opportunities and work with responsible departments to understand and address them.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop dashboards and key financial performance indicators that provide management with clear visibility into organizational financial performance.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare financial analyses and presentations for the CFO, CEO, senior management, Finance &amp; Audit Committee, and Board as required.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Translate complex financial information into clear management insights and recommendations.</p><p><br></p><p><b>Program &amp; Country Financial Planning</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Partner with country offices and program leadership to strengthen project and country-level financial planning.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review projected program expenditures against available funding and implementation plans.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor country and program cost coverage and identify potential funding gaps before they become financial issues.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze staffing and operational cost allocations across restricted and unrestricted funding sources.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support country offices in developing realistic spending forecasts and cash requirements.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with Finance and Programs to improve the accuracy of project financial projections and budget-versus-actual analysis.</p><p><br></p><p><b>Revenue &amp; Funding Analysis</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with Business Development, Fundraising, and Programs to incorporate confirmed and prospective funding into organizational forecasts.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop appropriate probability assumptions for prospective funding and ensure forecasts distinguish between confirmed and anticipated revenue.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze restricted and unrestricted revenue and the corresponding expenditure requirements.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain visibility over available unrestricted resources and projected commitments against those resources.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management in evaluating the financial implications of new grants, initiatives, and strategic investments.</p><p><br></p><p><b>Indirect Cost Recovery &amp; Cost Coverage</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor organizational overhead and indirect cost recovery against actual support costs.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze the adequacy of indirect cost recovery across grants and programs.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify gaps between organizational support costs and recoverable amounts and recommend corrective actions.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with Business Development and program teams to ensure appropriate staffing, direct costs, indirect costs, and organizational support costs are incorporated into proposal budgets.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor country-office cost coverage and utilization of unrestricted resources.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop models to support decisions regarding cost allocation and organizational sustainability.</p><p><br></p><p><b>Workforce Planning</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate financial workforce planning with HR and department leadership.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain salary and staffing projections by department, country, project, and funding source.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze the financial impact of new positions, vacancies, salary adjustments, restructuring, and staffing changes.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify positions or costs that are not fully covered by available funding and provide management with early visibility of potential gaps.</p><p><br></p><p><b>Cash Flow &amp; Financial Sustainability</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain organizational cash-flow forecasts in coordination with Treasury/Finance.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Link program spending projections and funding forecasts to expected cash requirements.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide forward-looking analysis of organizational liquidity and financial commitments.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management in evaluating major expenditures, initiatives, investments, and other financial commitments.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop financial scenarios to assess the organization's ability to meet future obligations under different revenue and spending assumptions.</p><p><br></p><p><b>Systems, Data &amp; Process Improvement</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strengthen the use of Anera's ERP and financial planning systems for budgeting, forecasting, reporting, and analysis.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Partner with Accounting, IT, and other stakeholders to improve financial data quality, reporting structures, dimensions, and system integration.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop standardized reporting and analytical tools that reduce reliance on manual spreadsheets.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure consistency between accounting data, budgets, forecasts, grant information, and management reporting.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Continuously improve FP&amp;A processes, controls, documentation, and reporting efficiency.</p><p><br></p><p><b>Business Partnership &amp; Financial Accountability</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as a strategic financial partner to senior management, country leadership, Programs, Business Development/Fundraising, and other departments.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support budget owners in understanding their financial performance and responsibilities.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish clear accountability for budgets and forecasts across departments and country offices.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Challenge financial assumptions constructively and ensure that management decisions are supported by reliable financial analysis.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build financial planning and analytical capacity across Anera through guidance, training, and standardized processes.</p><p><br></p><p><b><span></span>Key Deliverables</b></p><p>The Senior Manager of FP&amp;A will be accountable for ensuring timely and accurate delivery of:</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Annual organizational budget;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Periodic organizational reforecasts;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Rolling financial forecasts;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monthly management financial reporting package;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Budget-versus-actual and variance analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Country and program financial projections;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Revenue and funding pipeline analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restricted and unrestricted funding analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Indirect cost recovery and overhead analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Staffing and cost-coverage analysis;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organizational cash-flow forecast;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Financial scenarios and decision-support analyses; and</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Financial presentations for senior management and the Board.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p><b>Education</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field required.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Master's degree in Finance, Accounting, Business Administration, or a related field preferred.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;CPA, CMA, CFA, or other relevant professional certification is an advantage.</p><p><br></p><p><b>Experience</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum of 10 years of progressively responsible experience in financial planning, budgeting, forecasting, financial analysis, or related finance functions.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least 5 years of management or senior-level FP&amp;A experience.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience working in an international nonprofit, NGO, development, humanitarian, or other multi-country environment strongly preferred.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated experience developing and managing complex organizational budgets and forecasts.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with donor-funded programs, restricted and unrestricted funding, indirect cost recovery, and grant financial management strongly preferred.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience supporting senior management and Boards with financial analysis and presentations.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with ERP systems, financial planning systems, business intelligence tools, and advanced financial modeling.</p><p><br></p><p><b><span></span>Knowledge, Skills &amp; Competencies</b></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong financial modeling, forecasting, and analytical capabilities.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced understanding of budgeting, management reporting, cash-flow forecasting, and scenario analysis.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of nonprofit financial management and fund accounting.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to analyze complex financial information and communicate conclusions clearly to non-financial stakeholders.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of cost allocation, indirect cost recovery, and organizational cost structures.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent Excel and financial modeling skills.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience developing dashboards and management reporting tools.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong systems orientation and ability to improve financial processes through technology.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and presentation skills.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work effectively across countries, departments, and different levels of management.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong judgment and ability to challenge assumptions constructively.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High level of accuracy, accountability, organization, and attention to detail.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage multiple priorities and meet strict financial reporting and planning deadlines.</p><p><br></p><p><b>Leadership Expectations</b></p><p>The Senior Manager of FP&amp;A is expected to establish a strong culture of financial planning and accountability across Anera. The role should move the organization beyond retrospective financial reporting toward proactive, forward-looking financial management.</p><p>The successful candidate will ensure that senior management has clear visibility into <b>where Anera stands financially, where it is expected to be in the future, what financial risks are emerging, and what actions management should take in response.</b></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages the day-to-day operation of recruitment services and activities, including the revision of vacancy advertisements to ensure compliance with post descriptions, production of effective material for advertisements, preparation, in coordination with the hiring office, of technical tests, and monitoring the process of screening applications against established criteria and raising discrepancies with the concerned department when necessary; advises the HRCMO; accordingly, Prepares for interviews; ensures that recruitments are carried out in accordance with the overall recruitment plan; incorporates gender perspectives; participates in interview panels and completes interview reports for local recruitment in the field. Initiates contact with job applicants and provides guidance and feedback to internal and external candidates on matters related to the recruitment process and employment with the Agency. Advises the HRCMO and Field Human Resources Officer (FHRO) on recruitment issues; assists in the development of the annual Field recruitment plan; contributes to the refinement of the Field s recruitment guidelines and selection procedures. Produces periodic statistical reports on recruitment activities for use inside the Agency, including data on rosters, new incumbent profiles, and shortlisted candidates; produces other related reports, as required. Contacts counterparts in missions, non-governmental organizations and national recruitment services, with regard to Agency vacancies and applications as required. Provides updates to Programmes, Service Programmes heads and Chiefs of Area Office on recruitment issues, as required. Oversees the development of appropriate tools for assessment in coordination with hiring offices. Performs other duties as may be assigned by the supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong> A university degree from accredited educational institution in human resources management, public or business administration or any other related field.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least five years of progressively responsible relevant experience in experience in human resources management, including two years in recruitment and succession planning at a supervisory level.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>Supervisor: The incumbent of this post is responsible to the Senior Fleet Management Officer or the designated officer. S/he will oversee efficient transport operations are provided in support to the Field Office operations.</p><p>Supervisees: Manages a large team of general support staff.</p><p>Responsibilities</p><ul><li>Plans, controls and coordinates the allocation, operating schedule and other use of Agency vehicles and drivers in a cost effective and rational manner;</li><li>Monitors and executes ERP and agency fleet management systems (Feetwave, Fleetlog) to ensure efficient and up to date record keeping and efficient use of the Fleet is maintained;</li><li>Ensures the care, custody, cleanliness, safety and effective utilization of Agency vehicles and fuel is maintained.</li><li>Enforces vehicle movement discipline, undertakes spot checks to ensure compliance with the agency standards instructions, damage reporting, and safety breaches have been correctly reported and investigated;</li><li>Prepares investigation reports, manages losses, mishandling and damages involving Agency vehicles as well as dealing with insurance agents and prepares survey reports as and when required;</li><li>Prepares and maintains accurate records in relation to drivers responsibility, travel subsistence and other allowances.</li><li>Administers the issue of transport permits for home/office home transport in coordination with other departments as necessary.</li><li>Ensures all charges for home/office/private transport are accounted for and coordinates with Finance to recover charges from Staff Members as necessary;</li><li>Plans and obtains vehicles licensing, and ensures that all Agency drivers are licensed to drive assigned vehicles.</li><li>Manages and supervises the armored vehicles transportation programs in coordination with Safety and Security Section and ensures safety measures are applied by both drivers and passengers;</li><li>Utilizes the budget transaction within ERP to assist the Fleet Management Officer in preparing the annual budget for the vehicle control operations;</li><li>Oversees the surveying and disposal of the old fleet in line with the property management manual;</li><li>Performs other duties as may be assigned by the supervisor.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default</p><ul><li>Analyzing</li><li>Planning and Organizing</li><li>Coping with Pressure and Setbacks</li><li>Learning and Researching</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>A university degree from an accredited educational institution in transportation management, business administration, public administration, commerce or other related field.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have a minimum of three years of relevant experience in logistics, vehicle and transport management related function. Experience in managing vehicle insurances, overseeing and scheduling vehicle inspections is required. Experience in vehicle registration and disposal/ write off processes and procedures including obtaining approvals with relevant authorities is required.</p><h2>Are you currently residing in Duty Station.</h2><p>It is required that you specify your current location.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The post is an integral part of the complementary personnel section structure being the only support staff position. The incumbent of the post assists the HR Specialist in the administration of the complementary personnel profile and assist with the recruitment. The post is needed and must be regularized and as such we plan to establish a fixed term post. The incumbent reports to Head Area Complementary Personnel Services Section, HQ (Amman) and will be responsible for providing HR Services. Responsibilities Supports in data management, review, research and archiving of Complementary personnel files including Consultants, interns, volunteers and Gratis personnel. Supports in data management for the Junior Professional Officer (JPO) Programme; provides substantive data cleansing on a wide range of JPO files including creating and accurately completing data entry into the relevant Human Resource Management (HRM). Reviews data and transactions related to HR services on the Human Resources Information system (including HR Dashboards) including supporting system improvements and implementations; checks discrepancies and coordinates with other staff members as necessary for resolution; responsible for monitoring and reporting on HR statistics, monitors data entry and provides initial approval thereof. Develops, maintains, and updates the relevant databases or spreadsheets and contributes to its design, as and when required; prepares, consolidates and updates relevant statistical reports as requested; monitors various records, forms and tables for accuracy and brings to the attention of the supervisor any issues that may have negative impact. Assists in the day-to-day operations of recruitment services and activities, whether preparing Job Openings, screening of applicants, inviting for tests and interviews or participating in interviews as HR ex-officio; coordinates and follows up on all administrative arrangements including archiving, support in the applicable e-recruitment system and preparing statistical reports, among others. Researches, extracts relevant facts, background information and practices; analyses and presents information with recommendations which can influence the quality of development and performance of other HR actions; prepares summaries in respect of various types of personnel cases; and support ad hoc HR projects. Responds, and drafts responses, to a wide range of correspondences, queries and other communications as assigned by the supervisor, uses standard word processing packages to produce a wide variety of documents and reports. Coordinates with other Units within the Department or with other Departments, in relation to HR functions; prepares regular and ad-hoc reports, including basic translation from Arabic to English and vice versa, as and when required. Performs other duties as may be assigned by the supervisor. Competencies Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Learning and Researching. - Analyzing. - Planning and Organizing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A university degree in human resources management, psychology, public or business administration or in a related behavioural science field.</p><p>At least two years of relevant experience in the application of the knowledge acquired in human resources management in governmental, international or medium/large commercial organization, including where applicable, relevant experience in recruitment is required</p><p>Experience and knowledge of standard computer applications, HR systems, Dashboards and MS Excel is required</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below? Is required.</p><p>Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.</p><p>Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. Is required</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>

<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Supervisor: The incumbent of this post reports to the Donor Engagement Officer (Digital Fundraising), P3. Responsibilities Acts as the primary focal point for donors, overseeing and managing all oncoming inquiries related to donations, UNRWA s work, and donor account management, ensuring timely and professional responses that uphold high standards of service and engagement. Supports donors in managing updates to their contributions, including cancellations, upgrades, payment modifications, ensuring positive and seamless donor experience. . Maintains and regularly updates donor records in the CRM system, ensuring completeness, accuracy, and adherence to confidentiality, data protection, and quality assurance standards. Manages communications related to donors by preparing professional acknowledgment messages, thank-you letters, stewardship updates, and other tailored materials throughout the journey. Collaborates closely with the Digital Fundraising and Donor Retention teams to review, analyze and validate donor-facing messaging, ensuring clarity, accuracy, strategically aligned, and effectively engages donors. Designs and optimizes donor care systems and tools, implements in system workflow, data management, and reporting, while monitoring systems performance and user utilization. Overseas and analyses donor feedback to identify gaps for continuous improvement. Supports donor feedback mechanisms, including designing donor surveys, analyzing data to assess satisfaction levels, and preparing comprehensive reports and recommendations that inform decision-making. Supports fundraising campaigns during peak periods by handling increased donor inquiries, personalizing donor communications, and ensuring smooth donor journeys. Performs other duties as may be assigned by the supervisor.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree from an accredited educational institution in communications, Business Administration, Marketing, International Relations, or other relevant fields.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least four years of relevant work experience at the national and/or international level in donor relations, customer service, communications, or other relevant programmes. You are required to have a university degree from an accredited educational institution in communications, Business Administration, Marketing, International Relations, or other relevant fields. You are required to have excellent command of spoken and written English; Arabic is a plus. Are you currently residing in Duty Station. It is required that you specify your current location.</p>