وظائف منسق مبيعات في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role The Operations Coordinator will be responsible for managing and following up on driver permit issuance and permit free processes.<br> The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines.<br> This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.<br> Key Responsibilities Review driver and vehicle documents and ensure compliance with LTRC requirements.<br> Process permit issuance and permit release applications.<br> Update internal systems and tracking sheets accurately.<br> Follow up on pending, rejected, or incomplete applications.<br> Communicate with drivers regarding documents, payments, and application status.<br> Coordinate with the Operations team and LTRC to resolve issues.<br> Maintain accurate records and regular progress reports.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> Bachelor’s degree or diploma in Business Administration, Operations, or a related field.<br> Previous experience in operations, administration, data entry, or customer service is preferred.<br> Good knowledge of Microsoft Excel and Google Sheets.<br> Strong attention to detail and accuracy.<br> Good communication and follow-up skills.<br> Ability to manage multiple tasks and work under pressure.<br> Good command of Arabic; basic English is preferred.<br></span> </div>

<div> <p> </p> <p> <strong>Human Resources Coordinator</strong> </p> <p> </p> <p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p><br></p><p>About the role At Careem, we are revolutionizing the way customers access everyday essentials. Our Shops team is dedicated to providing seamless delivery experiences from supermarkets, florists, pharmacies, and more through our marketplace. We work closely with our partners to ensure they are equipped with the tools and support needed to succeed. As an Ops Coordinator, you will play a crucial role in ensuring operational efficiency, partner satisfaction, and a top-tier customer experience.</p><p>What You'll Do</p><ul><li>Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, and merchant response times to ensure a smooth experience for customers and partners.</li><li>Partner Assistance &amp; Relationship Management: Act as a key point of contact for merchants, providing guidance on processes, addressing their concerns, and ensuring they have the necessary support.</li><li>Inventory &amp; Assortment Oversight: Help maintain accurate item listings and stock availability to reduce out-of-stock issues and enhance customer satisfaction.</li><li>Promotions &amp; Campaign Coordination: Support merchants in implementing promotions and discounts on time to maximize sales opportunities.</li><li>Quality &amp; Accuracy Maintenance: Ensure that partner catalogs are kept up to date with correct product details, pricing, and availability.</li><li>Merchant Support: Guide Merchants through the use of Careem s internal tools and systems to improve their order management and operational efficiency.</li><li>Order Flow Improvement: Work with partners to identify potential delays and suggest improvements to streamline their processes.</li><li>Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively.</li></ul><p>What You'll Need</p><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li><li>Customer &amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li><li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li><li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li><li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li><li>Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li><li>Customer &amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li><li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li><li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li><li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li><li>Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>We are looking for a<b> Human Resources coordinator&nbsp;</b>to join our dynamic team.&nbsp;&nbsp;</span></span></p><br><p><span><span>Do you have a leadership personality and experience in HR field?&nbsp;&nbsp;</span></span></p><br><p><span><span>This is your chance to be part of our success story!&nbsp;&nbsp;</span></span></p><br><p><span><span>&nbsp;One</span></span></p><br><p><b><span><span>&nbsp;Main Responsibilities :</span></span></b><br></p><br><p><span><span><span>ü</span></span></span><span><span>Develop the HR strategic plan and align it with the company’s overall objectives.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Design and implement compensation and benefits policies that ensure fairness, competitiveness, and financial sustainability.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Review promotion plans and succession planning for critical positions to ensure continuity and talent sustainability.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Develop and update internal HR policies and procedures in compliance with governmental regulations.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Supervise the preparation and execution of the HR budget, including payroll, recruitment, training, and other organizational activities.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Lead initiatives to improve the work environment and develop employee engagement and motivation programs that enhance productivity and job satisfaction.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Represent the HR department before governmental and regulatory authorities regarding labor issues and inspections.</span></span></p><br><p><span><span><span>ü</span></span></span><span><span>Additional tasks to be discussed during the interview.&nbsp;</span></span></p><br><br><span>Requirements<span><span>One of the leading Food Industries in Jordan looking to hire&nbsp;&nbsp;<br></span></span><br><span><span><b><u>"Human Resources Manager" in Amman&nbsp;&nbsp;</u></b> with the following qualification :</span></span><br></span><p><span><span><span>-</span></span></span><span><span><b>Bachelor's degree in Human Resources, Business Administration, or a related field.&nbsp;</b></span></span></p><br><p><span><span>- <b>Minimum</b><b> of 3 years' experience in an HR supervisory role, preferably within an industrial or FMCG environment.&nbsp;</b></span></span></p><br><p><span><span>- Strong knowledge of Jordan Labor Law and HR best practices.&nbsp;</span></span></p><br><p><span><span><span>-</span></span></span><span><span>Excellent communication, problem-solving, and leadership skills.&nbsp;</span></span><br></p><br><span><span>-</span></span><br><br> </div>

<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.&nbsp;</p> <p>The Humanitarian Partnership Hub (HPH) is an NRC initiative launched in January 2023 as an innovative platform that aims to address the protection and assistance needs of people on the move in the context of North Africa. HPH’s approach relies on the collaboration and partnership with local organisations, host communities, and people on the move themselves. By co-designing and co-implementing with people on the move and local partners, the HPH aims to provide a tailored, localised, and multi-disciplinary response focussed on legal, education and emergency response programming.</p> <p><strong>1.Role and responsibilities</strong></p> <p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming.</p> <p>The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility.</p> <p>&nbsp;</p> <p>The following is a brief description of the role.</p> <p><u>Generic responsibilities</u></p> <ol> <li>Adherence to NRC policies, guidance and procedures</li> <li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li> <li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li> <li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li> <li>Conduct ICLA specific technical research and document findings and recommendations</li> <li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li> <li>Develop ICLA specific technical indicators and mechanism for M&amp;E</li> <li>Develop ICLA specific technical guidance, tools and mechanism</li> <li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li> <li>Develop training modules and provide specific technical learning or/and&nbsp; training for partners. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ol> <p><u>Specific responsibilities</u></p> <ol> <li><strong>Partners PCM:</strong> Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points. &nbsp;</li> <li><strong>Partner technical support: </strong>Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities. &nbsp;</li> </ol> <ol> <li value="3"><strong>Partner technical quality assurance: </strong>Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas. &nbsp;</li> </ol> <ol> <li value="4"><strong>Legal research and analysis: </strong>assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners. &nbsp;</li> </ol> <ol> <li value="5"><strong>Partner organisational development: </strong>Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit. &nbsp;</li> </ol> <ol> <li value="6"><strong>Technical reporting and donor compliance:</strong> Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team. &nbsp;</li> </ol> <ol> <li value="7"><strong>Learning and evidence generation: </strong>Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team. &nbsp;</li> </ol> <ol> <li value="8"><strong>Monitoring, Evaluation and Learning:</strong> Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management. &nbsp;</li> </ol> <ol> <li value="9"><strong>Risk management:</strong> Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator. &nbsp;</li> </ol> <ol> <li value="10"><strong>Representation and coordination:</strong> Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit. &nbsp;</li> </ol> <p><u>Critical interfaces</u></p> <p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p> <ul> <li>Legal aid partners&nbsp;</li> <li>Head of Legal Aid Unit&nbsp;</li> <li>HoPSU&nbsp;</li> <li>Country Manager&nbsp;</li> <li>Grants Manager&nbsp;</li> <li>Partnerships Coordinator&nbsp;</li> <li>MEL Manager and Coordinator&nbsp;</li> </ul> <ul> <li>Finance Manager&nbsp;</li> </ul> <ul> <li>Digital Coordinator&nbsp;</li> </ul> <ul> <li>Legal Coordinator&nbsp;</li> </ul> <ul> <li>Risk and Compliance Coordinator&nbsp;</li> </ul> <ul> <li>ICLA teams in countries of origin.&nbsp;</li> </ul> <p>The Legal Coordinator will have no direct line management responsibilities.</p> <p><strong>2.Competencies</strong></p> <p>&nbsp;<u>1. Professional competencies </u></p> <p>These are skills, knowledge and experience that are important for effective performance.</p> <p><strong>Generic professional competencies for this position</strong>:</p> <ul> <li>Bachelor’s degree in law</li> <li>Minimum 3 years of relevant experience within the legal aid field of expertise</li> <li>Legal aid technical specific knowledge from the humanitarian sector</li> <li>Previous experience from working in complex and volatile contexts</li> <li>Documented technical competences related to the position’s responsibilities</li> <li>Documented results related to the position’s responsibilities</li> <li>Fluency in Arabic and English, both written and verbal</li> </ul> <p><strong>Context related skills, knowledge and experience</strong>:</p> <ul> <li>Familiar with the North Africa context.&nbsp;</li> <li>Experience working with local civil society.&nbsp;</li> <li>Experience working in managing PCM.&nbsp;</li> <li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.&nbsp;</li> </ul> <p><u>2. Behavioural competencies</u></p> <p>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are <strong>essential</strong> for this position:</p> <ul> <li>Strategic thinking</li> <li>Planning and delivering results</li> <li>Working with people</li> <li>Communicating with impact and respect</li> <li>Analysing</li> <li>Handling insecure environments</li> </ul> <p><strong>3. Performance Management</strong></p> <p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p> <ul> <li>The Job Description</li> <li>The individual Work- and Professional Development Plan</li> <li>The Competency Framework</li> </ul> <p ><strong>What we offer:</strong></p> <ul> <li>Duty station: Amman, Jordan.</li> <li>Contract: Fixed-term contract, 12 months, with possibility of renewal based on performance and funding.&nbsp;</li> <li>Travel: 40%</li> <li>Salary/benefits: Grade 7 According to NRC’s Jordan salary scale and terms and conditions.</li> <li>Please refer to the <a href="https://norwegianrefugeecouncil-my.sharepoint.com/:b:/g/personal/diana_haddad_nrc_no/IQC46lwFatIrQrA9wErLDqKKASBmCVkPSDBAKQewMpD5Xgg?e=20PobM">Job Description </a>for additional details.</li> <li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li> <li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</li> </ul> <p ><strong>Important information about the application process</strong></p> <ul> <li>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. Use your official email address when applying.</li> <li>Submit your application and CV in English, taking care to attach your latest CV.</li> <li>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.&nbsp;</li> <li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.&nbsp;</li> <li>If you have any questions about this role, please email <a href="mailto:mero.recruitment@nrc.no">mero.recruitment@nrc.no</a> with the job title as the subject line.</li> </ul>

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set up proper billing accounts according to accounting policies.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals</p><p></p>

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set up proper billing accounts according to accounting policies.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist in the management of rooms inventory to maximize cluster rooms revenue as well as maintain accurate reservation system information. Assist in the preparation of the agenda and other supporting documents for sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties. Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Escalate technical questions relating to the reservations and property management systems to the correct support desk in a timely manner. Monitor the compliance with and participation in Company promotions and eCommerce channels.<br>Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High School diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities.<br> The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations.<br> Responsibilities Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections.<br> Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation.<br> Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies.<br> Prepare aging reports and escalate collection risks when necessary.<br> Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met.<br> Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs.<br> Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality.<br> Establish collection action plans for overdue accounts.<br> Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays.<br> Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate.<br> Requirements Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field.<br> 1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role.<br> Experience in the software, technology, or fintech industry is preferred.<br> Experience coordinating across cross-functional teams (e.<br>g., project delivery, finance, and sales/account management) in a B2B or project-based environment.<br> Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes.<br> Experience with commercial contracts, documentation, bank guarantees, and performance bonds.<br> Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage.<br> Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines.<br> Strong communication, interpersonal, negotiation, and follow-up abilities.<br> High attention to detail and accuracy, combined with strong analytical and reporting skills.<br> Customer-focused with strong problem-solving capabilities.<br> Proficiency in written and verbal communication in the Arabic and English language.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span>Role Purpose</span><p>The <strong>B2O Delivery Coordinator</strong> is responsible for coordinating and overseeing the operational delivery of examination services to institutional clients (B2O), ensuring services are delivered accurately, efficiently, and in compliance with British Council policies and awarding body regulations.</p><br><br><p>Working in partnership with the <strong>B2O Account Support Officer</strong>, the role manages the operational processes that support service delivery, including registration, scheduling, billing and credit notes, payment tracking, post-exam administration, and communication with UK Examination Boards. The role may also provide operational oversight, quality assurance, and escalation management for activities delivered by centralised hub teams.</p><br><br><p>Collaborating closely with Delivery, Planning &amp; Registration, Workforce Resourcing, Finance, and hub teams, the B2O Delivery Coordinator ensures operational readiness, service continuity, and a consistently high-quality experience for institutional clients.</p><br><br><p><span><strong>Main Accountabilities</strong></span></p><br><br><p>The <strong>B2O Delivery Coordinator</strong> is responsible for coordinating the operational delivery of examination services for institutional clients, ensuring services are delivered accurately, on time, and in full compliance with British Council policies and awarding body regulations. The role oversees key operational processes including registration, scheduling, test administration, billing, credit notes, payment tracking, post-exam activities, and communication with UK Examination Boards for university and professional exams. Working closely with internal teams and, where applicable, centralised hub teams, the role monitors operational performance, ensures service readiness, maintains accurate records, and manages escalations to support high-quality and compliant exam delivery.</p><br><br><p>Working in partnership with the B2O Account Support Officer, the B2O Delivery Coordinator provides the operational support required to deliver a seamless client experience. The role collaborates with Delivery, Planning &amp; Registration, Workforce Resourcing, Customer Service, Finance, and hub teams to ensure operational alignment, effective stakeholder communication, and business continuity. In addition, the post-holder supports financial accuracy, monitors operational risks, ensures audit readiness, promotes quality and continuous improvement, and provides guidance, training, and operational oversight to teams involved in B2O service delivery.</p><br><br><p><span><strong>Qualifications &amp; Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li><li>University Degree or equivalent experience&nbsp;</li><li><strong>English Language Requirement:</strong> Strong written and spoken English skills are essential, as British Council systems, processes, and global operations are conducted in English.</li></ul>&nbsp;<br><strong>Desirable</strong><br><ul><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking.&nbsp;</li><li>Lean Six Sigma qualification.</li></ul>&nbsp;<br><span><strong>Important Information</strong></span><br><ul><li><span>Job Grade: 4/H</span></li><li><span>Job Location: Jordan - Amman</span></li><li><span>Gross Monthly Salary: <span>645 JOD</span>&nbsp;</span></li><li><span>Contract: Five Months Fixed Term Contract</span></li><li><span>Closing Date: 2 August 2026</span></li></ul>&nbsp;<br><strong><span>This role is only open for candidates who have the legal right to live and work in the job location</span></strong><br>&nbsp;<br>&nbsp;<br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<p><br></p><p>1. Role and responsibilities</p><p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming. The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility. The following is a brief description of the role.</p><p>Generic responsibilities</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li><li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li><li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li><li>Conduct ICLA specific technical research and document findings and recommendations</li><li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li><li>Develop ICLA specific technical indicators and mechanism for M&amp;E</li><li>Develop ICLA specific technical guidance, tools and mechanism</li><li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li><li>Develop training modules and provide specific technical learning or/and training for partners.</li></ul><p>Specific responsibilities</p><ul><li>Partners PCM: Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points.</li><li>Partner technical support: Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities.</li><li>Partner technical quality assurance: Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas.</li><li>Legal research and analysis: assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners.</li><li>Partner organisational development: Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit.</li><li>Technical reporting and donor compliance: Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team.</li><li>Learning and evidence generation: Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team.</li><li>Monitoring, Evaluation and Learning: Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management.</li><li>Risk management: Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator.</li><li>Representation and coordination: Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit.</li></ul><p>Critical interfaces</p><p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p><ul><li>Legal aid partners</li><li>Head of Legal Aid Unit</li><li>HoPSU</li><li>Country Manager</li><li>Grants Manager</li><li>Partnerships Coordinator</li><li>MEL Manager and Coordinator</li><li>Finance Manager</li><li>Digital Coordinator</li><li>Legal Coordinator</li><li>Risk and Compliance Coordinator</li><li>ICLA teams in countries of origin.</li></ul><p>The Legal Coordinator will have no direct line management responsibilities.</p><p>2. Competencies</p><p>Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position :</p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li></ul><p>Context related skills, knowledge and experience :</p><ul><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul><p>2. Behavioural competencies</p><p>These are personal qualities that influence how successful people are in their job. NRC s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p><ul><li>Strategic thinking</li><li>Planning and delivering results</li><li>Working with people</li><li>Communicating with impact and respect</li><li>Analysing</li><li>Handling insecure environments</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join Move One <p>Move One is looking for a proactive and detail-oriented <b>Logistics Coordinator</b> to manage the day-to-day planning and coordination of international shipments across the Middle East. This role is ideal for a logistics professional who thrives in a fast-paced environment and enjoys delivering excellent customer service while ensuring operational efficiency and profitability.</p> Key Responsibilities <ul> <li>Coordinate <b>air, sea, and land freight operations</b> for import and export shipments.</li> <li>Plan and schedule daily pickups and deliveries.</li> <li>Monitor shipments throughout the transportation cycle to ensure timely execution.</li> <li>Communicate regularly with customers, suppliers, agents, and internal stakeholders regarding shipment status, delays, and additional charges.</li> <li>Select the most efficient and cost-effective transportation solutions using approved vendors and rate structures.</li> <li>Review active shipments and quotations to identify opportunities to maximize revenue and improve profitability.</li> <li>Ensure all shipment information, documentation, and costs are accurately updated in company systems.</li> <li>Monitor operational KPIs and contribute to achieving departmental service and performance targets.</li> <li>Prepare accurate daily operational reports for management.</li> <li>Work closely with Move One offices and partners to ensure smooth shipment execution.</li> <li>Support continuous improvement initiatives that enhance operational efficiency and customer satisfaction.</li> <li>Assist with additional projects and operational tasks as required.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Place: Amman - Jordan Starting date: September/October 2026 Duration of contract: 6 months Closing date for applications: 3rd September 2026 The position is also open to national candidates Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities. Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation : https://hinside.hi.org/intranet/jcms/a_16704/fr/accueil JOB CONTEXT: Join Humanity &amp; Inclusion (HI) as an Inclusive Education Consortium Coordinator and help shape inclusive education programming in Palestine, with a focus on education in emergencies and protracted crises. In this role, you will lead the coordination of the grant consortium, working closely with partners to ensure effective implementation, strong programme quality, and donor compliance. You will also provide technical guidance on Inclusive Education, support capacity strengthening and advocacy, and contribute to shaping HI s strategy and future engagement in the sector. YOUR MISSION: Under the line management of the Operations manager and with support from the Global Inclusive Education Specialist, the Inclusive Education Consortium Coordinator contributes to the implementation of the HI mandate and the operational strategy of HI Palestine mission in the field of Inclusive Education, specifically education in emergencies. The Inclusive Education Consortium Coordinator provides strategic and technical guidance for HI's Inclusive Education portfolio in Palestine (40%) while leading the coordination of the ECHO-funded consortium (60%). The position ensures high-quality programme implementation, effective consortium governance and donor compliance, while supporting the positioning and development of Inclusive Education within the Palestine mission. The role combines technical support, consortium coordination, strategic planning and resource mobilisation to strengthen HI's impact and influence in the sector. Your main missions will be : 1) Ensure the optimal management of the consortium with appropriate oversight mechanisms Lead the day-to-day coordination of the ECHO-funded consortium. Act as the primary focal point for consortium partners and ECHO on consortium management matters. Coordinate consortium governance, including Steering Committee meetings, technical working groups and bilateral meetings. Ensure effective communication, collaboration and information sharing among consortium partners. Coordinate the development, implementation and monitoring of consortium workplans and action plans. Monitor compliance with consortium agreements, donor requirements and internal procedures. Identify, anticipate and proactively address implementation bottlenecks, operational risks and partnership challenges. Ensure project implementation remains aligned with the approved logical framework, workplan and allocated budget. Promote effective coordination between operational, technical, MEAL and support functions to ensure timely implementation. 2) Ensure programme quality, MEAL coordinationand donor compliance Lead the preparation, consolidation and submission of donor reports, Modification Requests and other contractual deliverables. Ensure project monitoring, evaluation, accountability and learning (MEAL) systems are implemented in close coordination with project and MEAL teams. Ensure accurate project data management, monitoring and reporting. Monitor project performance against indicators and support evidence-based decision-making. Ensure compliance with donor contractual obligations and HI internal quality standards. Contribute to project reviews, lessons learned and adaptive management processes. 3) Provide Technical support to HI teams and HI partners on Inclusive Education with a focus on emergency settings and protracted crisis contexts Provide overall technical leadership for all Inclusive Education interventions implemented by the consortium.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 6 years of relevant professional experience, including at least 5 years in IE or allied field, and 3 years in humanitarian or emergency settings.</p><p>Minimum 3 years of experience as Project manager or operations manager</p><p>Proven experience in consortium coordination, preferably within ECHO funded projects, and in working with local partners</p><p>Strong technical knowledge of Inclusive Education, education in Emergencies, Disability Inclusion, Child Protection, home based support for parents, inclusive pedagogy and practical strategies for teachers including UDL(universal design for learning), and accessible learning environments</p><p>Demonstrated experience in sector strategy development, representation, resource mobilization proposal development, consortium management and donor coordination</p><p>Demonstrated problem solving, communication, and advocacy skills</p><p>Good interpersonal, communication, coordination and networking skills</p><p>Flexibility and ability to handle multiple tasks simultaneously.</p><p>Strong oral and written communications skills in English.</p><p>Ability to work in a fast-paced environment and meet deadlines under pressure</p><p>Fluency in Arabic language is a strong asset</p><p>Previous experience with HI and/or in in the Middle East is a strong asset, particularly in Palestine</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The People and Culture Coordinator (P&amp;C Coordinator) reports to People and Culture Manager (P&amp;C Manager). The P&amp;C Coordinator will be responsible for supporting the P&amp;C Manager in leading and ensuring implementation of P&amp;C policies, goals, objectives, and guidelines; this includes overseeing P&amp;C Operational side in Personnel, Recruitment, Performance management, Staff care, Learning and Development, Employee Relations, Insurance and all P&amp;C Administrative services. The role involves working collaboratively with various departments and external stakeholders.</p><p><strong>Accountabilities</strong></p><p><strong>General</strong></p><ul><li>Ensure compliance with Plan International policies, donor/auditor requirements, safeguarding principles, Jordan Labour Law, and internal procedures across all P&amp;C operations.</li><li>Develop and maintain trackers and ensure P&amp;C data accuracy. Support the P&amp;C manager in data analysis, and provide recommendations to enhance the P&amp;C department s work.</li><li>Total Rewards and Compensation &amp; benefits, Contracting, including Job evaluation, salary scales and benefits review and update.</li><li>Build and maintain effective working relationships with Plan International staff as well as external stakeholders.</li><li>Support implementation of staff wellbeing, staff care, engagement, and healthy &amp; safe initiatives.</li><li>Support the P&amp;C Manager in workforce planning, succession planning, and the organizational development initiatives.</li></ul><p><strong>P&amp;C Operations and Service Delivery</strong></p><ul><li>Lead and manage smooth, timely, and compliant day-to-day P&amp;C operations and employee lifecycle processes.</li><li>Serve as the operational focal point for all P&amp;C services and ensure high-quality support to staff and managers.</li><li>Coordinate onboarding and induction processes for employees and non-employees, ensuring proper orientation and integration.</li><li>Ensure operational compliance, process efficiency, confidentiality, and proper documentation management across all P&amp;C functions.</li><li>Organize and support P&amp;C activities, wellbeing initiatives, and staff events.</li></ul><p><strong>Recruitment and workforce administration</strong></p><ul><li>Lead end-to-end recruitment processes for staff and volunteers, consultants, IBVs, CFW workers, etc., in line with Plan policies and organizational needs.</li><li>Coordinate job advertising, screening, interviews, reference checks, offers, onboarding, and recruitment documentation.</li><li>Provide operational guidance and support to hiring managers throughout recruitment processes.</li><li>Ensure all recruitment and onboarding records are complete, accurate, and properly archived.</li></ul><p><strong>Personnel Administration and HRIS Management</strong></p><ul><li>Manage and maintain employee and non-employee records, HRIS data, trackers, organizational charts, and personnel documentation.</li><li>Ensure proper administration of contracts, amendments, employment letters, leave tracking, timesheets, and employee lifecycle documentation.</li><li>Ensure accurate, confidential, and standardized filing systems (physical and electronic) in line with retention policies.</li><li>Act as the focal point for HRIS administration and data integrity.</li></ul><p><strong>Compensation, Payroll and Benefits</strong></p><ul><li>Coordinate accurate payroll preparation and ensure all monthly updates and supporting documentation are complete and compliant.</li><li>Oversee processing of non-employee payments and ensure timely submission to Finance.</li><li>Act as the focal point for social security administration and insurance coordination, including enrolments, updates, renewals, and staff support.</li><li>Respond to employee insurance and social security queries and coordinate exceptional cases when required.</li></ul><p><strong>Performance Management, Learning and Talent Development</strong></p><ul><li>Coordinate and monitor performance management cycles, objectives setting, development plans, and completion rates through HRIS reporting.</li><li>Lead and support Training Needs Assessments (TNA), learning initiatives, induction programmes, and mandatory trainings.</li><li>Coordinate internal and external learning opportunities and support implementation of staff development plans.</li><li>Foster a culture of learning, coaching, knowledge-sharing, and continuous development.</li></ul><p><strong>Employee Relations and Staff Support</strong></p><ul><li>Conduct employee relations investigations as assigned, ensuring proper documentation, professionalism, and adherence to organizational policies and labour law.</li><li>Provide guidance to employees and managers on policies, procedures, employee relations matters, and workplace concerns.</li><li>Support disciplinary processes, conflict resolution, mediation, and staff advisory processes in coordination with the P&amp;C Manager.</li><li>Promote respectful workplace behaviour, inclusion, safeguarding, and positive employee experience.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&amp;D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li></ul><p><strong>Skills</strong></p><ul><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&amp;D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul><p></p></section>

<p>Org. Setting and Reporting In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator's Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of and reports to the Secretary-General. The Resident Coordinator also reports annually to the host Government on the system-wide implementation of the United Nations Sustainable Development Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective United Nations Sustainable Development Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations.</p><p>Responsibilities</p><ul><li>Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs);</li><li>Ensures, as leader of the UN country team, the coordination of operational activities for development of the United Nations and system-wide response on the ground in support of countries in their implementation of the 2030 Agenda;</li><li>Leads the UN country team (UNCT) in the development, monitoring and reporting on the United Nations Sustainable Development Cooperation Framework, and enables the UNCT s implementation of the United Nations Sustainable Development Cooperation Framework, in full consultation with Government, and through engagement with diverse partners;</li><li>Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all;</li><li>Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency specific goals;</li><li>Coordinates UN entities' contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate;</li><li>Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first;</li><li>Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers' organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN's collective support to the 2030 Agenda;</li><li>Advances, with Government and the UNCT and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multicountry and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country;</li><li>Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation;</li><li>Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the United Nations Sustainable Development Cooperation Framework and public and private financing for the implementation of Agenda 2030;</li><li>Leads continued engagement on and pursuance of the UN's normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN's comparative advantage, roles and responsibilities;</li><li><br></li><li><p></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Master's degree or equivalent post graduate qualification in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).</p><p>Job - Specific Qualification Not available.</p><p>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Experience in the management and/or coordination of humanitarian programmes, disaster, and emergency response, preferably at the country level is desirable. Strong political acumen, judgement, sound understanding of regional dynamics and experience working with senior government officials and diplomats and ability to engage at various levels, using political sensitivity to handle complex national and regional contexts, is desirable. Demonstrated sound understanding of regional dynamics, ability to provide insightful analysis to senior officials and identify situations that could warrant preventive action, is desirable. Experience engaging with women's groups is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable.</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p><h4>Program summary</h4> <p>KBR’s Air Force Contract Augmentation Program (AFCAP) provides contingency and base operations support services to the U.S. Air Force and Coalition partners throughout Southwest Asia. Through AFCAP V, KBR delivers Southwest Asia Transient Aircraft Services (SWA TAS), Engineering Support Services (ESS), Non-Tactical Vehicle (NTV) Leasing, Large Area Maintenance Shelters (LAMS), Power Production, BOS-I, and a wide range of quality-of-life services that sustain daily base operations, mission readiness, and operational continuity in austere environments.</p> <h4>Job summary</h4> <p>The Operations Coordinator is responsible for providing administrative, personnel, and host nation coordination support for the KBR AFCAP Program. Reporting directly to the Program Management, this position serves as the primary liaison between KBR personnel, Jordanian government agencies, and U.S. Government representatives to facilitate workforce administration, visa processing, residency requirements, work authorizations, and other host nation compliance activities.</p> <p>The Operations Coordinator plays a critical role in supporting the mobilization, onboarding, sustainment, and demobilization of project personnel while ensuring compliance with Jordanian regulations and contractual requirements. This position will work closely with Human Resources, Recruiting, Security, Finance, and Operations personnel to ensure timely completion of administrative actions that support uninterrupted mission execution.</p> <p>Due to the nature of the position and the requirement to interface with both U.S. and Jordanian government agencies, the candidate must possess dual citizenship (United States and Jordan) and reside locally within Jordan.</p> <h4>Roles and responsibilities</h4> <ul> <li>Maintain a zero harm workplace by complying with all KBR safety policies and supporting a culture of safety and accountability.</li> <li>Serve as the primary liaison between KBR, Jordanian government agencies, and U.S. Government representatives for administrative and personnel-related matters.</li> <li>Coordinate and facilitate visa applications, residency permits, work permits, customs documentation, and other host nation requirements for project personnel.</li> <li>Assist newly arriving personnel with registration requirements, local administrative processing, and host nation compliance activities.</li> <li>Track and maintain personnel records, visa statuses, residency documentation, and expiration dates to ensure continuous compliance.</li> <li>Coordinate appointments and interactions with local government offices, immigration authorities, and other external agencies as required.</li> <li>Support employee onboarding and offboarding activities, including arrival coordination, administrative processing, and departure requirements.</li> <li>Assist Site Management with workforce tracking, personnel accountability, and administrative reporting requirements.</li> <li>Coordinate local transportation, lodging, and administrative support activities as required.</li> <li>Support preparation and submission of project reports, personnel rosters, and administrative documentation.</li> <li>Maintain effective communication with Human Resources, Recruiting, Security, Finance, and Operations personnel to support project requirements.</li> <li>Assist employees in resolving administrative issues involving host nation processes and requirements.</li> <li>Ensure sensitive personnel information is handled in accordance with company policies and applicable regulations.</li> <li>Support contract mobilization, transition, and demobilization activities as required.</li> <li>Maintain professional relationships with government officials, local authorities, and project stakeholders.</li> <li>Perform additional administrative and operational support duties as assigned by the Site Manager and Program Management.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Dual citizenship: United States and Jordan (required).</li> <li>Must currently reside in Jordan and be able to work off-base.</li> <li>Minimum of 5 years of experience in administrative support, personnel coordination, government relations, or operations support.</li> <li>Fluent in English and Arabic (reading, writing, and speaking).</li> <li>Strong knowledge of Jordanian government processes related to visas, residency permits, and employment documentation.</li> <li>Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li> <li>Strong organizational, communication, and problem-solving skills.</li> <li>Ability to manage multiple priorities and deadlines in a fast-paced environment.</li> <li>Valid Jordanian driver's license.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience working with immigration, residency, and labor-related government agencies in Jordan.</li> <li>Familiarity with U.S. military operations and overseas contracting environments.</li> <li>Previous experience supporting mobilization and deployment activities.</li> <li>Experience with personnel accountability systems and administrative reporting.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<p><h4>Program summary</h4> <p>KBR’s Air Force Contract Augmentation Program (AFCAP) provides contingency and base operations support services to the U.S. Air Force and Coalition partners throughout Southwest Asia. Through AFCAP V, KBR delivers Southwest Asia Transient Aircraft Services (SWA TAS), Engineering Support Services (ESS), Non-Tactical Vehicle (NTV) Leasing, Large Area Maintenance Shelters (LAMS), Power Production, BOS-I, and a wide range of quality-of-life services that sustain daily base operations, mission readiness, and operational continuity in austere environments.</p> <h4>Job summary</h4> <p>The Operations Coordinator is responsible for providing administrative, personnel, and host nation coordination support for the KBR AFCAP Program. Reporting directly to the Program Management, this position serves as the primary liaison between KBR personnel, Jordanian government agencies, and U.S. Government representatives to facilitate workforce administration, visa processing, residency requirements, work authorizations, and other host nation compliance activities.</p> <p>The Operations Coordinator plays a critical role in supporting the mobilization, onboarding, sustainment, and demobilization of project personnel while ensuring compliance with Jordanian regulations and contractual requirements. This position will work closely with Human Resources, Recruiting, Security, Finance, and Operations personnel to ensure timely completion of administrative actions that support uninterrupted mission execution.</p> <p>Due to the nature of the position and the requirement to interface with both U.S. and Jordanian government agencies, the candidate must possess dual citizenship (United States and Jordan) and reside locally within Jordan.</p> <h4>Roles and responsibilities</h4> <ul> <li>Maintain a zero harm workplace by complying with all KBR safety policies and supporting a culture of safety and accountability.</li> <li>Serve as the primary liaison between KBR, Jordanian government agencies, and U.S. Government representatives for administrative and personnel-related matters.</li> <li>Coordinate and facilitate visa applications, residency permits, work permits, customs documentation, and other host nation requirements for project personnel.</li> <li>Assist newly arriving personnel with registration requirements, local administrative processing, and host nation compliance activities.</li> <li>Track and maintain personnel records, visa statuses, residency documentation, and expiration dates to ensure continuous compliance.</li> <li>Coordinate appointments and interactions with local government offices, immigration authorities, and other external agencies as required.</li> <li>Support employee onboarding and offboarding activities, including arrival coordination, administrative processing, and departure requirements.</li> <li>Assist Site Management with workforce tracking, personnel accountability, and administrative reporting requirements.</li> <li>Coordinate local transportation, lodging, and administrative support activities as required.</li> <li>Support preparation and submission of project reports, personnel rosters, and administrative documentation.</li> <li>Maintain effective communication with Human Resources, Recruiting, Security, Finance, and Operations personnel to support project requirements.</li> <li>Assist employees in resolving administrative issues involving host nation processes and requirements.</li> <li>Ensure sensitive personnel information is handled in accordance with company policies and applicable regulations.</li> <li>Support contract mobilization, transition, and demobilization activities as required.</li> <li>Maintain professional relationships with government officials, local authorities, and project stakeholders.</li> <li>Perform additional administrative and operational support duties as assigned by the Site Manager and Program Management.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Dual citizenship: United States and Jordan (required).</li> <li>Must currently reside in Jordan and be able to work off-base.</li> <li>Minimum of 5 years of experience in administrative support, personnel coordination, government relations, or operations support.</li> <li>Fluent in English and Arabic (reading, writing, and speaking).</li> <li>Strong knowledge of Jordanian government processes related to visas, residency permits, and employment documentation.</li> <li>Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li> <li>Strong organizational, communication, and problem-solving skills.</li> <li>Ability to manage multiple priorities and deadlines in a fast-paced environment.</li> <li>Valid Jordanian driver's license.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience working with immigration, residency, and labor-related government agencies in Jordan.</li> <li>Familiarity with U.S. military operations and overseas contracting environments.</li> <li>Previous experience supporting mobilization and deployment activities.</li> <li>Experience with personnel accountability systems and administrative reporting.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u><span>Job Purpose</span></u></strong></p><br><br><p><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><br><br><br><span></span><p><u><span><strong>PrincipalAccountabilities</strong></span></u></p><br><br><br><p><span><span>a)</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span></p><br><br><br><p><span><span>b)</span></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><br><br><br><p><span><span>c)</span></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span></p><br><br><br><p><span><span>d)</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span></p><br><br><br><p><span><span>e)</span></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span></p><br><br><br><p><span><span>f)</span></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span></p><br><br><br><p><span><span>g)</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span></p><br><br><br><p><span><span>h)</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><br><br><br><p><strong><u><span>Nature and Scope</span></u></strong></p><br><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><p><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><p><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><p><strong><span>Internal</span></strong></p><br><br><p><span>Sales team</span></p><br><br><p><span>Customer Service</span></p><br><br><p><span>Customer Accounting</span></p><br><br><p><span>Operations</span></p><br><br><p><span>Sales Management team</span></p><br><br><p><span>Air Operations</span></p><br><br><br><p><strong><span>External</span></strong></p><br><br><p><span>DHL existing customers</span></p><br><br><p><span>DHL network</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><p><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><br><br><br><p>The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><p><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><br><br><br><p>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organization</span></strong></p><br><br><p><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><br><br><br><p><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><p><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<em>customer</em>recognize these and be prepared to pay for the service difference.</span></p><br><br><br><p><strong><u><span>Knowledge, Skills and Experience</span></u></strong></p><br><br><br><br><p><strong><span>Education</span></strong></p><br><br><p><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><br><br><br><p><strong><span>Experience</span></strong></p><br><br><p><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><br><br><p><span>Driving license an advantage</span></p><br><br><p><span>1 to 2 years of DHL experience (if transferred within)</span></p><br><br><br><p><strong><span>Technical Knowledge/Skills</span></strong></p><br><br><p><span>Great English communication skills – written and oral</span></p><br><br><p><span>Excellent PC skills (MS Word &amp; Excel)</span></p><br><br><p><span>Numerically literate</span></p><br><br><p><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><br><br><br><p><strong><span>Personal Attributes</span></strong></p><br><br><p><span>Well-developed communication &amp; selling skills</span></p><br><br><p><span>Professional Telephone Behavior</span></p><br><br><p><span>Customer Services attitude (controlled temperament)</span></p><br><br><p><span>Dedicated, Hardworking and Enthusiastic</span></p><br><br><p><span>Flexible and prepared to work long hours</span></p><br><br><p><span>Reliable</span></p><br><br><p><span>Ability to work under pressure</span></p><br><br><br><br> </div>

<p><strong>About Development Gateway and ASAS</strong><br>Development Gateway: An IREX Venture (DG) is an international non-profit organization that works at the intersection of data, digital systems, and development programming. DG is one of several consortium partners led by IREX implementing the Early Grade Education Activity (EGEA, also known as ASAS) in Jordan, a large-scale and fast-paced education program running from 2023 to 2028. Within ASAS, DG supports key activities related to information systems, data use, interoperability, governance, analytics, and coordination with universities, consortium members, and government stakeholders in Jordan.</p><p><strong>Position Summary</strong><br>The Senior ASAS Program Coordinator will be a full-time, in-person role based in Amman, Jordan. This role serves as a central coordination and operations focal point for DG s work under the ASAS consortium. It is designed for a highly organized, proactive, and solutions-oriented professional who can keep multiple workflows moving simultaneously while ensuring strong coordination across DG, IREX, consultants, vendors, universities, and government counterparts. This position requires someone who can thrive in a fast-paced environment, rapidly understand and apply both DG and IREX systems and compliance requirements, and maintain close alignment with consortium priorities, timelines, and ways of working. The Senior ASAS Program Coordinator will support smooth day-to-day implementation by combining strong administrative discipline, vendor and consultant management, internal team coordination, and practical problem-solving. The ideal candidate is a self-starter who is proactive in identifying and responding to needs, highly organized and experienced in coordination, vendor management, and operations. The post holder must be comfortable working across remote and in-country teams, following up on multiple deadlines in parallel, and handling shifting priorities with professionalism and attention to detail.</p><p><strong>Reporting and Working Relationships</strong><br>The Senior ASAS Program Coordinator will report to DG s Oversight Lead based in the UK, with regular coordination with relevant DG program and technical colleagues based in Jordan, the U.S., Kenya, Argentina and other locations. The role will also work closely with IREX colleagues and other consortium team members to ensure DG s work is well integrated with broader ASAS implementation needs. The role is embedded within the ASAS office in Amman and is expected to work closely with the broader Jordan-based consortium team to support strong communication, accountability, and operational alignment across partners.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program Coordination and Delivery</strong><br>• Coordinate day-to-day implementation of DG s ASAS workstreams, ensuring timelines, deliverables, dependencies, and follow-up actions are tracked and completed on time.<br>• Maintain and update work plans, schedules, trackers, status updates, and core project documentation in coordination with DG colleagues and consortium counterparts.<br>• Proactively manage risks to DG s deliverables; identify potential delays in consortium workflows that impact DG s scope, and draft mitigation strategies.<br>• Support internal planning and implementation processes by monitoring progress, identifying bottlenecks, and escalating risks, delays, or capacity issues early with proposed mitigation actions.<br>• Coordinate inputs from DG team members for weekly, monthly, quarterly, and other program reporting requirements, ensuring accuracy, completeness, and timely submission.<br>• Track action items across meetings and workstreams and follow up with responsible team members to maintain accountability and momentum.</p><p><strong>Administrative and Operational Support</strong><br>• Provide high-quality administrative support for DG s ASAS portfolio, including scheduling meetings, managing calendars, preparing agendas, drafting notes, tracking decisions, and coordinating follow-up actions.<br>• Coordinate logistics with DG and IREX colleagues as needed for online and in-person meetings, workshops, and program events, including booking venues or meeting rooms, arranging materials, and ensuring participants have the information they need.<br>• Support travel, transportation, accommodation, and related logistics for DG staff, consultants, and partners engaged in ASAS activities.<br>• Organize and maintain shared documentation, filing systems, trackers, workflows, standard operating procedures (SOPs), guidance notes, and reference materials to support operational continuity and knowledge management.<br>• Provide general coordination and administrative support as needed to ensure smooth day-to-day operations across DG s contribution to the program.</p><p><strong>Vendor and Consultant Management</strong><br>• Support procurement and vendor management processes, including requesting quotations, coordinating approved purchase orders, tracking scope, timelines, status, and costs, and maintaining accurate records.<br>• Serve as a key coordination point with vendors and external service providers, including translation providers, travel and accommodation suppliers, and other operational consultants or firms engaged by the project.<br>• Review vendor deliverables for completeness and administrative accuracy, consolidate feedback from DG and IREX colleagues, and coordinate revisions or follow-up with service providers as needed.<br>• Review invoices and supporting documentation for accuracy and completeness before submission for approval in line with DG procedures.<br>• Help identify consultant or short-term technical support needs and coordinate onboarding and engagement processes in collaboration with DG management.<br>• Communicate with the Oversight Lead to flag local financial risks, variances, or compliance bottlenecks early.</p><p><strong>Internal and Consortium Coordination</strong><br>• Coordinate closely with DG team members across Jordan and global offices to ensure effective communication, timely information sharing, and alignment on deliverables and priorities.<br>• Work across DG and IREX structures to ensure tasks, approvals, workflows, and documentation are coordinated efficiently and in line with consortium requirements.<br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant discipline such as management, education, social sciences, development studies, information management, business administration, public policy, or a related field.</li><li>3-5 years of relevant professional experience in program coordination, operations, administration, or project support, preferably in development, education, or donor-funded programs in Jordan or similar contexts.</li><li>Demonstrated experience coordinating multiple workstreams in parallel in a fast-paced, multi-stakeholder environment.</li><li>Demonstrated experience managing vendors, consultants, procurement processes, invoices, and operational logistics.</li><li>Experience producing bilingual project documentation, presentations, and coordination materials.</li><li>Experience coordinating across internal teams and external partners, including remote colleagues and in-country stakeholders.</li><li>Professional fluency in English and Arabic, both written and spoken.</li><li>Strong writing, documentation, and presentation skills, with an emphasis on clarity, accuracy, and accessibility.</li><li>Strong organizational, coordination, and time-management skills, with proven ability to track deadlines, follow up consistently, and maintain attention to detail.</li><li>Strong interpersonal, relationship management, and diplomacy skills, with the ability to work effectively across diverse technical and non-technical teams.</li><li>Ability to work independently while remaining highly collaborative and responsive to management direction and team needs.</li><li>Experience working within consortium-based programs or projects involving multiple implementing partners.</li><li>Experience navigating multi-partner compliance requirements (e.g., USAID, IREX, or similar international donors).</li><li>Experience supporting education, digital development, data, or technology-focused programming in Jordan.</li><li>Familiarity with developments in the field of Artificial Intelligence (AI) and its application in the education sector.</li><li>Familiarity with Jordanian institutional stakeholders, including ministries, universities, or education-sector actors.</li></ul>