وظائف مهندسى شبكات سيسكو في الأردن
٧٨ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Overview</strong> </p> <p>GovCIO is currently hiring a Senior Computer Systems Engineer/Architect to support Special Operations communications. This position will be in Jordan and will be an on-site position</p> <p> <strong>Responsibilities</strong> </p> <p>Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements.</p> <p> </p> <ul> <li>Develop and implement QoS for a voice/video/data network environment</li> <li>Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems</li> <li>Develops and generates conceptual, logical, and physical network architectures, resulting in documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture</li> <li>Provide operational support services for WAN and LAN technologies</li> <li>Plans network layouts and configures systems to user environments</li> <li>Analyzes network topologies and traffic, and capacity requirements</li> <li>Work with DOD customers to fill information gaps and communicate architecture and technical solutions</li> <li>Supports the acquisition of hardware and software, as well as needed</li> <li>Develop detailed logical designs in areas of: Gigabit Ethernet Switching/Routing (EIGRP & BGPv4), QOS, DMVPN, IPv4 & Multicast architecture</li> <li>Perform Network Engineering and Architecture Duties for a Wide Area Networking environment</li> </ul> <p> <strong>Qualifications</strong> </p> <p>Bachelor's with 8+ years (or commensurate experience)<br> <br> </p> <p>Required Skills and Experience</p> <ul> <li>Clearance Required: TS/SCI</li> <li>CompTIA SecurityX (copy presented with application)</li> <li>CompTIA Linx+ (copy presented with application)</li> <li>Cisco Certified Network Professional (CCNP) certification (copy presented with application)</li> <li>3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in EIGRP, OSPF, BGP, L3VPN, MPLS, DMVPN, FlexVPN, Redistribution, Route-Maps, Policy Based Routing, AAA, ACLs, VLANs, NAT, NTP.</li> <li>Must have a strong, proven background with senior-level experience with Cisco ISE, VMPS, Solarwinds, Orion, Spectrum, SNMP-C, Secure CRT, Radius/TACACS+, FWD Networks</li> <li>Strong attention to detail, good documentation skills, and ability to lead network development, network design, access, and remote administration architectures</li> <li>Proven experience in conducting site surveys to ensure locations are suitable for future installation.</li> <li>Strong troubleshooting and critical thinking skills</li> <li>Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills</li> <li>High-level experience in designing and implementing enterprise-level networks</li> <li>Intermediate to expert-level knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies</li> <li>Current and active U.S. Passport</li> <li>Current and active U.S. Driver's License</li> <li>Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments</li> <li>Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards</li> </ul> <p> <br>Preferred Skills and Experience</p> <ul> <li>Master of Business Administration</li> <li>PMI PMP</li> <li>Experience supporting U.S. Special Operations</li> <li>Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab.</li> </ul> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives. Key Activities Include: Work as part of 24x7 security operation team Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events. Follow the day-to-day operations related to own job to ensure continuity of work Respond to security incidents and report on incident handling and resolution. Participate in forensic analysis and data recovery, and penetration testing. Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities. Proactive research to identify and understand new threats, vulnerabilities, and exploits. Configuration and administration of security systems and tools. Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack. Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment. Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in IT, Engineering</li><li>3+ years of experience in IT/Security operations or SOC role.</li><li>Network+, CCNA R&S, Security +, Linux security, windows security or forensics training is plus.</li><li>Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent).</li><li>Knowledge and experience in network switches, routers and firewalls</li><li>Knowledge of Microsoft Word, Project, Excel, Access,</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives. Key Activities Include: Work as part of 24x7 security operation team Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events. Follow the day-to-day operations related to own job to ensure continuity of work Respond to security incidents and report on incident handling and resolution. Participate in forensic analysis and data recovery, and penetration testing. Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities. Proactive research to identify and understand new threats, vulnerabilities, and exploits. Configuration and administration of security systems and tools. Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack. Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment. Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in IT, Engineering</li><li>3+ years of experience in IT/Security operations or SOC role.</li><li>Network+, CCNA R&S, Security +, Linux security, windows security or forensics training is plus.</li><li>Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent).</li><li>Knowledge and experience in network switches, routers and firewalls</li><li>Knowledge of Microsoft Word, Project, Excel, Access,</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Overview</strong> </p> <p>GovCIO is currently hiring for a Journeyman Computer Systems Analyst to support Special Operations communication. This position will be in Jordan and will be an onsite position</p> <p> <strong>Responsibilities</strong> </p> <p>Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements.</p> <p> </p> <ul> <li>Develop and implement QoS for a voice/video/data network environment</li> <li>Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems</li> <li>Develops and generates conceptual, logical, and physical network architectures, resulting in documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture</li> <li>Provide operational support services for WAN and LAN technologies</li> <li>Plans network layouts and configures systems to user environments</li> <li>Analyzes network topologies and traffic, and capacity requirements</li> <li>Work with DOD customers to fill information gaps and communicate architecture and technical solutions</li> <li>Supports the acquisition of hardware and software, as well as needed</li> <li>Develop detailed logical designs in areas of: Gigabit Ethernet Switching/Routing (EIGRP & BGPv4), QOS, DMVPN, IPv4 & Multicast architecture</li> <li>Perform Network Engineering and Architecture Duties for a Wide Area Networking environment</li> </ul> <p> <strong>Qualifications</strong> </p> <p>Bachelor's with 5 - 8 years (or commensurate experience)</p> <p> </p> <p>Required Skills and Experience</p> <ul> <li>Clearance Required: TS/SCI</li> <li>CompTIA Security+ Plus Certification</li> <li>Cisco Certified Network Professional (CCNP) certification (copy presented with application)</li> <li>3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS,</li> <li>Demonstrated ability to handle several projects simultaneously</li> <li>Must have a strong, proven background with senior-level experience with Cisco Routing and Switching</li> <li>Strong attention to detail, good documentation skills, and ability to write clear, concise project reports</li> <li>Strong troubleshooting and critical thinking skills</li> <li>Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills</li> <li>Intermediate to high-level experience in designing and implementing enterprise-level networks</li> <li>Intermediate to expert-level knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies</li> <li>3+ years of Network Integration Experience</li> <li>Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols</li> <li>Advanced knowledge of multicast protocols/architecture</li> <li>Current and active U.S. Passport</li> <li>Current and active U.S. Driver's License</li> <li>Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments</li> <li>Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards</li> </ul> <p>Preferred Skills and Experience:</p> <ul> <li>M.S. in Cybersecurity and Information Assurance</li> <li>AWS Certified Cloud Practitioner</li> <li>LPI Linux Essentials</li> <li>Experience support U.S. Special Operations</li> <li>Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab.</li> <li>Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows</li> </ul> <p> </p> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure & Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing & SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2-4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills </p><br><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills </p><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills </p><br><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>A little bit about talabat</strong><br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br>
<br>
<strong>Role Overview</strong><br>
<br>
We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills </p><br><ul><li><p>Infrastructure & Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing & SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>
<p><h4>Description</h4>
<p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p>
<h4>Key responsibilities</h4>
<li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li>
<li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li>
<li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li>
<li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li>
<li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li>
<li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li>
<li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li>
<li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li>
<li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li>
<li>Classify DNS records based on criticality, activity level, and operational validity.</li>
<li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li>
<li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li>
<li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li>
<li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li>
<h4>Requirements</h4>
<h4>Required technical skills & experience</h4>
<li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li>
<li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li>
<li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li>
<li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li>
<li>Ability to analyze complex application-to-network dependencies.</li>
<li>Familiarity with change management, rollback planning, and disaster recovery practices.</li>
<h4>Soft skills & professional competencies</h4>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent documentation and technical reporting capabilities.</li>
<li>Ability to work under pressure and manage high-risk infrastructure changes.</li>
<li>Effective communication with technical and non-technical stakeholders.</li>
<h4>Education & certifications (preferred)</h4>
<li>Bachelor’s degree in computer science, information technology, or a related field.</li>
<li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>
<p><h4>Description</h4>
<p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p>
<h4>Key responsibilities</h4>
<li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li>
<li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li>
<li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li>
<li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li>
<li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li>
<li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li>
<li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li>
<li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li>
<li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li>
<li>Classify DNS records based on criticality, activity level, and operational validity.</li>
<li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li>
<li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li>
<li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li>
<li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li>
<h4>Requirements</h4>
<h4>Required technical skills & experience</h4>
<li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li>
<li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li>
<li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li>
<li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li>
<li>Ability to analyze complex application-to-network dependencies.</li>
<li>Familiarity with change management, rollback planning, and disaster recovery practices.</li>
<h4>Soft skills & professional competencies</h4>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent documentation and technical reporting capabilities.</li>
<li>Ability to work under pressure and manage high-risk infrastructure changes.</li>
<li>Effective communication with technical and non-technical stakeholders.</li>
<h4>Education & certifications (preferred)</h4>
<li>Bachelor’s degree in computer science, information technology, or a related field.</li>
<li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>
<p><h4>Description</h4>
<p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li>
<li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li>
<li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li>
<li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li>
<li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li>
<li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li>
<li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li>
<li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li>
<li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li>
<li>Classify DNS records based on criticality, activity level, and operational validity.</li>
<li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li>
<li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li>
<li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li>
<li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li>
</ul>
<h4>Requirements</h4>
<h4>Required technical skills & experience</h4>
<ul>
<li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li>
<li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li>
<li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li>
<li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li>
<li>Ability to analyze complex application-to-network dependencies.</li>
<li>Familiarity with change management, rollback planning, and disaster recovery practices.</li>
</ul>
<h4>Soft skills & professional competencies</h4>
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent documentation and technical reporting capabilities</li>
<li>Ability to work under pressure and manage high-risk infrastructure changes</li>
<li>Effective communication with technical and non-technical stakeholders</li>
</ul>
<h4>Education & certifications (preferred)</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or a related field</li>
<li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li>
<li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li>
<li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li>
<li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li>
<li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li>
<li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li>
<li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li>
<li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li>
<li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li>
<li>Classify DNS records based on criticality, activity level, and operational validity.</li>
<li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li>
<li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li>
<li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li>
<li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li>
</ul>
<h4>Requirements</h4>
<h4>Required technical skills & experience</h4>
<ul>
<li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li>
<li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li>
<li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li>
<li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li>
<li>Ability to analyze complex application-to-network dependencies.</li>
<li>Familiarity with change management, rollback planning, and disaster recovery practices.</li>
</ul>
<h4>Soft skills & professional competencies</h4>
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent documentation and technical reporting capabilities</li>
<li>Ability to work under pressure and manage high-risk infrastructure changes</li>
<li>Effective communication with technical and non-technical stakeholders</li>
</ul>
<h4>Education & certifications (preferred)</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or a related field</li>
<li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview: <br><div>
<div>
<div>
<p> <strong>Job Title:</strong> Help Desk Tier I Support</p>
<p> <strong>Security Clearance:</strong> Secret</p>
<p> <strong>Location</strong>: Amman, Jordan</p>
<p> <strong> <em>(Due to the nature of the work and contract requirements, U.S. Citizenship is required.</em> </strong>)</p>
<p> </p>
</div>
</div>
</div>
Description: <br><div>
<div>
<div>
<p>C3EL is seeking a Help Desk Tier I Support to join our team in Jordan. In this role, you ll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You ll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently.</p>
<p> <strong>Responsibilities will include, but not be limited to:</strong> </p>
<ul>
<li>Perform laptop imaging and deployment.</li>
<li>Conduct basic IP and network connectivity troubleshooting.</li>
<li>Create and manage user accounts within a Microsoft domain environment.</li>
<li>Add and remove computers from the domain.</li>
<li>Assign users to appropriate groups and apply necessary permissions.</li>
<li>Create and manage Exchange mailboxes.</li>
<li>Diagnose and resolve user email-related issues.</li>
<li>Troubleshoot and configure printers, including mapping shared printers.</li>
<li>Document all support actions and troubleshooting steps for reporting and tracking purposes.</li>
</ul>
<p> </p>
</div>
</div>
</div>
Minimum Qualifications: <br><div>
<div>
<div>
<ul>
<li>An Active, in-scope US Government issued <strong>Secret</strong> clearance.</li>
<li>Due to the nature of the work and contract requirements, <strong>US Citizenship is required.</strong> </li>
<li>Must have a minimum of seven (7) years of experience with IT systems.</li>
<li>Must have a minimum of four (4) years in IT customer support.</li>
<li>Must have a minimum of two (2) years experience in a military environment. </li>
<li>Must have <strong>one (1)</strong> of the following required certifications: A+CE or CCNA-Security or CND or Network+ CE or SSCP.</li>
<li>Able to travel to support mission up to 10%.</li>
</ul>
<p> </p>
</div>
</div>
</div>
Education: <br><ul>
<li>Associate s degree in Networking, OR eleven (11) total years of recent specialized experience. </li>
</ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview: <br><div>
<div>
<div>
<p> <strong>Job Title:</strong> System Administrator Tier II Support </p>
<p> <strong>Security Clearance:</strong> Secret</p>
<p> <strong>Location</strong>: Joint Training Center, Jordan</p>
<p> <strong> <em>(Due to the nature of the work and contract requirements, U.S. Citizenship is required.</em> </strong>)</p>
<p> </p>
</div>
</div>
</div>
Description: <br><div>
<div>
<div>
<p>C3EL is seeking a System Administrator Tier II to join our team in Jordan. In this role, you ll provide advanced administration, troubleshooting, and support for enterprise-level systems and networks. You ll ensure the stability, security, and performance of critical infrastructure by applying updates, monitoring server health, and leveraging enterprise management tools. As a key member of our technical team, you ll help maintain seamless operations while ensuring compliance with DoD standards and security requirements. </p>
<p> <strong>Responsibilities will include, but not be limited to:</strong> </p>
<ul>
<li>Provide Tier II system administration support, including troubleshooting escalated issues from Tier I.</li>
<li>Monitor system health, performance, and availability, ensuring mission-critical systems remain operational.</li>
<li>Implement security patches, configuration changes, and updates to maintain compliance with DoD standards.</li>
<li>Manage Active Directory accounts, permissions, and group policies.</li>
<li>Perform routine server backups, disaster recovery procedures, and system restores when required.</li>
<li>Support the configuration and deployment of servers, storage systems, and enterprise applications.</li>
<li>Maintain and enforce best practices across systems and networks.</li>
<li>Collaborate with network, security, and help desk teams to resolve complex technical issues.</li>
<li>Document system configurations, procedures, and troubleshooting steps for knowledge continuity.</li>
</ul>
<p> </p>
</div>
</div>
</div>
Minimum Qualifications: <br><div>
<div>
<div>
<ul>
<li>An active, in-scope US Government issued <strong>Secret</strong> clearance with SCI eligibility.</li>
<li>Due to the nature of the work and contract requirements, <strong>U.S. Citizenship is required</strong>.</li>
<li>Must have <strong>one (1)</strong> of the following required certifications: Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP.</li>
<li>Must have knowledge and familiarity with reviewing and deploying vendor updates for security patches.</li>
<li>Must have knowledge with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS).</li>
<li>Must have knowledge with server performance tuning and monitoring tools.</li>
<li>Must have knowledge with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager (SCCM)).<br> </li>
<li>Must have network troubleshooting skills and knowledge of networks.</li>
<li>Must have technical documentation skills.</li>
</ul>
<p> </p>
</div>
</div>
</div>
Education: <br><ul>
<li>Bachelor's degree plus 6 years related work experience and 2 years in military environment OR an Associate s degree plus 7 years of recent specialized experience, OR 11 total years of recent specialized experience.</li>
</ul></div></section>
<p><h4>Job Description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit’s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply advanced technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>USAF equivalent position is Avionics Technician Craftsman.</p>
<h4>Essential Responsibilities:</h4>
<ul>
<li>Applies advanced technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li>
<li>Requires an advanced understanding of the interrelationships of circuits and associated systems.</li>
<li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff and/or Avionic Leads.</li>
<li>Uses common and complex test instruments in the performance of assigned duties.</li>
<li>Provides technical and directional leadership guidance to lower-level avionic technicians.</li>
<li>Provides training to lower-level Avionic Technicians.</li>
<li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li>
<li>Applies advanced technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li>
<li>Must be able to work without direct supervision.</li>
<li>Performs all other duties as assigned as requested.</li>
</ul>
<h4>Minimum Requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of five years of actual aircraft avionics and GCS maintenance experience required.</li>
<li>Minimum of two years’ actual experience on MQ-9 aircraft and GCS, as an Avionics Technician.</li>
<li>Must have advanced knowledge of basic and complex electronics maintenance and repair.</li>
<li>Must have advanced knowledge of RFF systems, components, and accessories.</li>
<li>Must possess advanced knowledge of technical publications related to aircraft electronics maintenance.</li>
<li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li>
<li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li>
<li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or before second deployment.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred Qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Current IAT Level II Certification.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Avionics technician experience within the last 10 years.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit’s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply advanced technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>USAF equivalent position is Avionics Technician Craftsman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Applies advanced technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li>
<li>Requires an advanced understanding of the interrelationships of circuits and associated systems.</li>
<li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from production staff and/or avionic leads.</li>
<li>Uses common and complex test instruments in the performance of assigned duties.</li>
<li>Provides technical and directional leadership guidance to lower-level avionic technicians.</li>
<li>Provides training to lower-level avionic technicians.</li>
<li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li>
<li>Applies advanced technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li>
<li>Must be able to work without direct supervision.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of five years of actual aircraft avionics and GCS maintenance experience required.</li>
<li>Minimum of two years’ actual experience on MQ-9 aircraft and GCS, as an avionics technician.</li>
<li>Must have advanced knowledge of basic and complex electronics maintenance and repair.</li>
<li>Must have advanced knowledge of RFF systems, components, and accessories.</li>
<li>Must possess advanced knowledge of technical publications related to aircraft electronics maintenance.</li>
<li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li>
<li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li>
<li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or before second deployment.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Current IAT Level II certification.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Avionics technician experience within the last 10 years.</li>
</ul></p><p></p>
<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply advanced technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.USAF equivalent position is Avionics Technician Craftsman.</p><p><b>Essential Responsibilities:</b></p><ul><li>Applies advanced technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li><li>Requires an advanced understanding of the interrelationships of circuits and associated systems.</li><li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff and/or Avionic Leads.</li><li>Uses common and complex test instruments in the performance of assigned duties.</li><li>Provides technical and directional leadership guidance to lower-level avionic technicians.</li><li>Provides training to lower-level Avionic Technicians.</li><li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li><li>Applies advanced technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li><li>Must be able to work without direct supervision.</li><li>Performs all other duties as assigned as requested.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have High School Diploma or have completed relevant military and/or vocational technical school curriculum.</li><li>Minimum of five years of actual Aircraft Avionics and GCS maintenance experience required.</li><li>Minimum of two years actual experience on MQ-9 aircraft and GCS, as an Avionics Technician.</li><li>Must have advanced knowledge of basic and complex electronics maintenance and repair.</li><li>Must have advanced knowledge of RFF systems, components, and accessories.</li><li>Must possess advanced knowledge of technical publications related to aircraft electronics maintenance.</li><li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li><li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li><li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or before second deployment.</li><li>Must be able to inspect and operate ground support and auxiliary equipment.</li><li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods.</li><li>Must be able to speak, read, write, and understand English.</li><li>Must submit updated SF-86 within 30 days of hire start date.</li><li>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must have current/active State Issued Driver s License.</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages.</li><li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li></ul><p>Preferred Qualifications:</p><ul><li>Associate degree in a relevant career field.</li><li>Current IAT Level II Certification.</li><li>RPA Deployment Experience.</li><li>Prior experience as a Defense Contractor.</li><li>Avionics Technician experience within the last 10 years.</li></ul>
<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will coordinate and supervise the work effort of assigned subordinate maintenance personnel in support of the unit s daily RPA maintenance operations. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply advanced technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.USAF equivalent position is Avionics Technician Craftsman.</p><p><strong>Essential Responsibilities:</strong></p><ul><li>Applies advanced technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li><li>Requires an advanced understanding of the interrelationships of circuits and associated systems.</li><li>Exercises independent judgment and leadership in performing assigned tasks in conjunction with designated direction from Production Staff and/or Avionic Leads.</li><li>Uses common and complex test instruments in the performance of assigned duties.</li><li>Provides technical and directional leadership guidance to lower-level avionic technicians.</li><li>Provides training to lower-level Avionic Technicians.</li><li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li><li>Applies advanced technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li><li>Must be able to work without direct supervision.</li><li>Performs all other duties as assigned as requested.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have High School Diploma or have completed relevant military and/or vocational technical school curriculum.</li><li>Minimum of five years of actual Aircraft Avionics and GCS maintenance experience required.</li><li>Minimum of two years actual experience on MQ-9 aircraft and GCS, as an Avionics Technician.</li><li>Must have advanced knowledge of basic and complex electronics maintenance and repair.</li><li>Must have advanced knowledge of RFF systems, components, and accessories.</li><li>Must possess advanced knowledge of technical publications related to aircraft electronics maintenance.</li><li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li><li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li><li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or before second deployment.</li><li>Must be able to inspect and operate ground support and auxiliary equipment.</li><li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods.</li><li>Must be able to speak, read, write, and understand English.</li><li>Must submit updated SF-86 within 30 days of hire start date.</li><li>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must have current/active State Issued Driver s License.</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages.</li><li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Associate degree in a relevant career field.</li><li>Current IAT Level II Certification.</li><li>RPA Deployment Experience.</li><li>Prior experience as a Defense Contractor.</li><li>Avionics Technician experience within the last 10 years.</li></ul>
<p><h4>Description</h4>
<p>The Specialist Security Engineer – Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments.</p>
<p>Working within ZainTECH’s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p>
<h4>Responsibilities</h4>
<p><strong>Security architecture & solution design</strong></p>
<ul>
<li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li>
<li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li>
<li>Design and architect High Availability (HA) deployments, advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, network segmentation and micro-segmentation strategies.</li>
<li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li>
<li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), migration and implementation plans, technical architecture documentation.</li>
</ul>
<p><strong>Fortinet solution deployment & integration</strong></p>
<ul>
<li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including:
<ul>
<li>FortiGate</li>
<li>FortiManager</li>
<li>FortiAnalyzer</li>
<li>FortiSwitch</li>
<li>FortiAP</li>
<li>FortiWeb</li>
<li>FortiADC</li>
<li>FortiPAM</li>
<li>FortiProxy</li>
<li>FortiDLP</li>
<li>FortiSIEM</li>
<li>FortiSASE</li>
<li>FortiAppSec</li>
</ul>
</li>
<li>Integrate Fortinet platforms with:
<ul>
<li>Active Directory</li>
<li>LDAP</li>
<li>RADIUS</li>
<li>TACACS+</li>
<li>Identity Providers (IdPs)</li>
<li>Multi-Factor Authentication (MFA) platforms</li>
<li>SIEM and Syslog solutions</li>
<li>AWS and Microsoft Azure environments</li>
<li>Third-party security solutions</li>
</ul>
</li>
<li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li>
</ul>
<p><strong>Security operations & technical support</strong></p>
<ul>
<li>Provide advanced L2, L3, and escalation support for enterprise customers.</li>
<li>Troubleshoot complex:
<ul>
<li>Security incidents</li>
<li>Firewall issues</li>
<li>Routing and connectivity problems</li>
<li>VPN-related issues</li>
<li>Authentication and access control challenges</li>
</ul>
</li>
<li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li>
<li>Monitor solution performance and ensure high service availability.</li>
<li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li>
<li>Support customers during critical incidents and major service disruptions.</li>
</ul>
<p><strong>Network security & advanced security technologies</strong></p>
<ul>
<li>Configure, manage, and optimize:
<ul>
<li>Security policies</li>
<li>Application control</li>
<li>Intrusion Prevention Systems (IPS)</li>
<li>Web filtering</li>
<li>Anti-malware services</li>
<li>Data Loss Prevention (DLP)</li>
<li>Proxy services</li>
<li>Privileged Access Management (PAM)</li>
<li>Security event monitoring and correlation</li>
</ul>
</li>
<li>Deploy and support:
<ul>
<li>Psec VPN</li>
<li>SSL VPN</li>
<li>Remote Internet Access (RIA)</li>
<li>Direct Internet Access (DIA)</li>
<li>Site-to-Site VPNs</li>
<li>Hub-and-Spoke VPN architectures</li>
</ul>
</li>
<li>Implement Zero Trust and SASE security models to enhance customer security posture.</li>
</ul>
<p><strong>Project delivery & customer engagement</strong></p>
<ul>
<li>Lead implementation, migration, upgrade, and optimization projects.</li>
<li>Coordinate activities with customers, vendors, project managers, internal delivery teams.</li>
<li>Produce technical implementation documentation, acceptance reports, as-built documentation, operational handover documentation.</li>
<li>Conduct customer knowledge transfer sessions and technical workshops.</li>
<li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li>
</ul>
<p><strong>Continuous improvement & technical leadership</strong></p>
<ul>
<li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li>
<li>Participate in technical enablement and knowledge-sharing initiatives.</li>
<li>Support the development of technical standards, implementation methodologies, and operational procedures.</li>
<li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li>
<li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li>
<li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing & Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li>
<li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li>
<li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li>
<li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li>
<li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li>
<li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li>
<li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li>
<li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li>
</ul></p><p></p>