وظائف مهندس انظمة مدمجة في الأردن

<p><h4>Position summary</h4> <p>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.</p> <p>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary.</p> <p>Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related work experience: At least 1 year of related work experience.</li> <li>Supervisory experience: At least 1 year of supervisory experience.</li> </ul> <h4>Required qualifications</h4> <ul> <li>License or certification: CPR certification</li> <li>First aid certification</li> <li>Recreation and fitness equipment</li> <li>Any certification or training required by local and state agencies.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.</p> <p>Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Position summary</h4> <p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports, logs, contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify loss prevention/security of any guest reports of theft.</p> <p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the guarantee of fair treatment/open door policy process. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related work experience: At least 1 year of related work experience.</li> <li>Supervisory experience: At least 1 year of supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p>The TA Access role is responsible for executing and coordinating access activities that support launch, lifecycle, and in-market brand performance. It gathers payer, stakeholder, and market insights; translates global guidance into locally relevant access plans; and supports the development and refinement of value propositions, submissions, and healthcare system readiness activities. The role works cross-functionally with Medical, Commercial, Regulatory, Policy, Field, and HQ teams to align inputs, track progress, and ensure access plans are implemented effectively.</p><p><strong>About the Role</strong></p><p><strong>Job Dimensions</strong></p><ul><li>Number of associates: Varies by country; extensive leadership in a matrix</li></ul><p><strong>Decision making:</strong> Makes access recommendations and executes agreed TA access activities within governance. Guides access plan design, scenario assessments, and stakeholder engagement plans, ensuring alignment with HQ, business priorities and market dynamics.</p><p><strong>External/internal stakeholders Interface:</strong> Close partnership with HQ, Commercial, Medical, HEOR/HTA, Pricing, Public Affairs, Policy, Communication &amp; Patient Engagement and global/regional teams as needed; direct engagement with payers, health authorities, and system stakeholders</p><p><strong>Impact on the organization:</strong> Long term market access competitiveness across the portfolio</p><p><strong>Major Accountabilities</strong></p><p><strong>Integrated Access &amp; Pricing Plan</strong></p><ul><li>In line with HQ guidance oversee access plans, value proposition, and positioning</li><li>Translate global access guidance into locally relevant plans</li><li>Identify barriers to access, adoption, and payer acceptance</li><li>Lead on Healthcare System Readiness plan development and integrate healthcare system shaping considerations into overall access plan</li><li>Consider private market access approaches e.g. Out of Pocket; Private Insurance Companies, Alternative Funding (rare disease))</li><li>Where required, act as cross-functional coordinator for early activities including consolidating cross-functional inputs from Medical and Commercial to support various assessment activities, decision making and early preparation activities</li></ul><p><strong>Cross Functional Coordination of Access Plan</strong></p><ul><li>Support cross functional creation and execution of integrated access plans</li><li>Partner with Therapeutic Area Leads, Medical, Commercial, Regulatory, Policy, and Field Teams to achieve favourable access outcomes</li><li>Gather and integrate insights from field teams and stakeholders to refine strategies</li><li>Foster effective ways of working within matrix and portfolio environments</li></ul><p><strong>Stakeholder Engagement &amp; External Advocacy</strong></p><ul><li>Maintain relationships with payers, health authorities, and access relevant stakeholders</li><li>Integrate external stakeholder feedback into plan refinement</li><li>Collect, interpret, and channel market insights into access plans</li></ul><p><strong>Portfolio Maintenance &amp; Lifecycle Management</strong></p><ul><li>Maintain and evolve the value proposition for in market brands</li><li>Oversee and support lifecycle access activities (submission renewals, HTA updates, line extensions)</li></ul><p><strong>Business Insight and Performance Management</strong></p><ul><li>Provide V&amp;A input into business cases and portfolio decisions</li><li>Monitor access performance using defined Key Performance Indicators (KPIs)</li><li>Share best practices and lessons learned across brands and teams</li><li>Support continuous performance review and optimization</li></ul><p><strong>Key Performance Indicators (Suggested priority KPIs * italicized )</strong></p><ul><li>Access Success &amp; Coverage: Proportion of products achieving reimbursement and breadth of payer or institutional access.</li><li>Speed to Access: Time taken from regulatory approval to reimbursement or listing decision.</li><li>Pricing Performance: Achieved price compared with the approved target price across the portfolio.</li><li>Impact of V&amp;A Plans: Revenue and portfolio growth enabled through successful access outcomes.</li><li>Quality &amp; Effectiveness of V&amp;A Delivery: on time delivery of V&amp;A solutions and feedback from internal and external stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in life sciences, economics, or related field</li><li>Advanced degree is an advantage but not mandatory</li><li>English</li><li>Country language required</li><li>3-5 years in market access, pricing, or reimbursement roles</li><li>Experience within pharmaceutical or healthcare environment</li><li>Proven exposure to national access or payer negotiations</li><li>Experience across product launch and lifecycle phases</li><li>Strong understanding of pricing and reimbursement systems</li><li>Ability to translate evidence into access value propositions</li><li>Experience working with HEOR (Health Economics and Outcomes Research)</li><li>Solid project and stakeholder management skills</li><li>Analytical thinking</li><li>Ability to lead without direct authority</li><li>Comfort managing complexity and ambiguity</li><li>Influencing skills across internal and external stakeholders</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Responsible for assessing the risk in hotel work environment to minimizing associates’ illness and injury during work hour. Inspecting hazardous factor in the work environment, quality of equipment or facility that used by associates. Lead the organization toward a healthy and safe work environment by advising, monitoring, and reporting in the workplace, and engaging staff in programs that verify safe practices in the workplace.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Verify adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Bachelor’s degree from an accredited university in Occupational Health and Safety.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Manages group activities including sand painting, bon fires, and team building events.<br>• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><span style="font-size: 11px;">When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</span></p><p><strong>Desired Candidate Profile</strong></p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control. Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers. Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols. Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience. Knowledge of store layout and key store functions to effectively guide customers and answer questions. Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks. Understanding of IKEA customer service standards and tone of voice when interacting with customers and children. Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone. Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance. Ability to identify and respond quickly to customer needs, safety concerns, or operational issues. Understanding of IKEA services and offers to provide basic information and guide customers to the correct department. Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p>Experience working in a customer service or retail environment is preferred. Experience interacting with children and families, childcare environments, or play areas is considered an advantage. Demonstrated ability to provide friendly, helpful, and customer-focused service. Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude. Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset. Good communication and interpersonal skills when interacting with customers and co-workers. Ability to work collaboratively within a team and support colleagues when needed. Basic computer and system literacy to support registrations or operational tasks. Strong attention to safety and responsibility, particularly when working with children in Sm land. Ability to follow operational routines and procedures while maintaining efficiency and service quality. Flexibility to work in different store areas and shifts, supporting the overall customer experience.</p>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p><p><br></p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES&nbsp;</b></p><p><br></p><p>Supporting Developing &amp; Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Monitors all day to day activities of direct reports. Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing &amp; Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Utilizes all available on the job training tools for employees.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs and queries. The Reservation Agent will be responsible for handling reservations, providing information about services and products, and ensuring customer satisfaction.<br><br>Job Responsibility:<br>- Assist customers in making reservations for flights, hotels, car rentals, and other services.<br>- Respond to customer inquiries via phone, email, or in person regarding reservations and services.<br>- Provide customers with information on policies, procedures, and available services.<br>- Process payments and handle billing inquiries.<br>- Resolve customer complaints and issues in a professional and timely manner.<br>- Maintain accurate records of reservations and customer interactions.<br><br>Candidate Requirements:<br>- Proven experience as a Reservation Agent or in a similar role.<br>- Excellent communication and customer service skills.<br>- Strong problem-solving abilities.<br>- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.<br>- Knowledge of reservation systems and booking software is a plus.<br>- High school diploma or equivalent; additional certification in customer service is a plus.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Quality Technician&nbsp;</p><br><br><p>Manufacturing Quality Technician&nbsp;</p><br><br><br><p>Purpose:</p><br><br><p>Ensure&nbsp;timely&nbsp;support to&nbsp;manufacturing&nbsp;team during production.&nbsp;&nbsp;</p><br><br><p>Ensure standards are respected&nbsp;along manufacturing&nbsp;process.&nbsp;&nbsp;</p><br><br><p>Ensure that intermediate and finished product non-conformities are managed and related corrective &amp; preventive actions held.&nbsp;</p><br><br><br><p>Consistently apply OPEN+ systems and tools.&nbsp;&nbsp;</p><br><br><p>Ensure compliance&nbsp;to&nbsp;all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability to prevent personnel,&nbsp;asset&nbsp;or societal loss.&nbsp;&nbsp;</p><br><br><p>Act and promote an interdependent and transparent safety culture fostering the&nbsp;utilization&nbsp;of preventive/predictive approach in line with Open+/IOS&nbsp;</p><br><br><br><p>PRODUCTION SUPPORT&nbsp;</p><br><br><p>Support production teams by providing Quality guidance and support in case of issues. Share knowledge and&nbsp;expertise&nbsp; to&nbsp;stakeholders (Q Champions) on new processes, requirements,&nbsp;methods&nbsp;or guidelines.&nbsp;</p><br><br><p>Train the floor on Quality practices and&nbsp;procedures, and&nbsp;ensure the operational staff&nbsp;remains&nbsp;up to date with our Quality requirements. Provide first level support for DIM troubleshooting and relevant trials.&nbsp;&nbsp;</p><br><br><p>Support brand change activities related to Gate 4 and VSU projects.&nbsp;&nbsp;</p><br><br><p>for RRP products: Coordinate the availability and testing of samples according to the sampling plan and the control strategy.&nbsp;</p><br><br><br><br><br><p>NC MANAGEMENT&nbsp;&nbsp;</p><br><br><p>Support investigation&nbsp;in a timely manner&nbsp;of non-conformities and deviation,&nbsp;leveraging&nbsp;on OPEN+ problem solving tools. Support investigation and resolution&nbsp;of&nbsp; critical&nbsp;deviations, contribute to&nbsp;define&nbsp;disposal actions and when&nbsp;appropriate corrective&nbsp;actions.&nbsp;</p><br><br><p>Based on recommendation from stakeholders,&nbsp;participate&nbsp;to&nbsp;the decision of releasing or destroying the non-conforming products blocked due to quality issues and&nbsp;monitor&nbsp;the related costs. Support BUBD activities for Semis and Finished Goods.&nbsp;</p><br><br><br><p>DOCUMENTATION MANAGEMENT &amp; QMS SUPPORT&nbsp;</p><br><br><p>Provide support to the production team whenever needed&nbsp;</p><br><br><p>Participate to the creation and review of procedures, work&nbsp;instructions&nbsp;and other Quality Documents. Provide support and training according to the training management system.&nbsp;&nbsp;</p><br><br><p>for RRP products: Ensure availability of Batch Record before the production in&nbsp;a timely&nbsp;manner.&nbsp;</p><br><br><br><p>CONTINUOUS IMPROVEMENT&nbsp;</p><br><br><p>Propose and follow-up quality improvement ideas in production or other processes in Operations.&nbsp;&nbsp;</p><br><br><p>Analyze the information and&nbsp;participate&nbsp;in small projects with&nbsp;influence&nbsp;on product quality.&nbsp;</p><br><br><br><p>MATERIALS MANAGEMENT&nbsp;&nbsp;</p><br><br><p>Ensure support to manufacturing&nbsp;in order to&nbsp;improve DIMs performance and its impact on product quality, machines efficiency and production costs.&nbsp;</p><br><br><br><p>NON-CONFORMITIES MANAGEMENT &amp; CAPA&nbsp;</p><br><br><p>Support investigation&nbsp;in a timely manner&nbsp;of non-conformities and deviation,&nbsp;leveraging&nbsp;on OPEN+ problem solving tools.&nbsp;&nbsp;Support&nbsp; the&nbsp;decision making&nbsp;process to quarantine the non-conforming material/products and liaise with interested parties to reveal the root cause and take relevant preventive/corrective actions. Ensure proper follow up and reporting of open actions and&nbsp;maintain&nbsp;the related database up to date. Ensure the proper flow is in place to manage and keep under control the costs related to goods destroyed (LOGD)&nbsp;</p><br><br><br><p>Communicate all useful information for the flow of Quality processes to colleagues and to support teams&nbsp;in order to&nbsp;meet productivity and quality. Support the development of the Q Champions and Equipment Owners through Quality&nbsp;trainings. Support Q Pillar&nbsp;deployment&nbsp; (e.g.Training, HC, QBOS).&nbsp;&nbsp;</p><br><br><br><p>For&nbsp;RRP :&nbsp;perform critical review of executed production batch records and manage intermediate and finished product&nbsp;non conformities&nbsp;and related corrective and preventive actions held with relevant stakeholders and&nbsp;ultimately confirm&nbsp;to the final approver that the product can be released for commercial manufacturing.&nbsp;</p><br><br><p>For RRP: Perform&nbsp;timely&nbsp;calibration and maintenance of&nbsp;at line&nbsp;Quality instruments and ensure proper functionality.&nbsp;</p><br><br><br> </div>

<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for scalable, resilient, and value-driven operating models. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define their cloud strategy, shape cloud operating models, establish governance frameworks, and deliver transformation programs that create measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking a Cloud Strategy professional for our Amman office to support cloud strategy, Cloud Target Operating Model (CTOM), governance, value realization, and digital transformation engagements across the Middle East.</p><p>This role will provide hands-on delivery support, pursuit support, and thought-leadership contribution across complex cloud and digital transformation engagements. The selected candidate will work with high-performing teams locally and across the region, supporting clients as they assess current-state cloud maturity, define target-state ambitions, mobilize cloud governance, and build operating models that enable sustainable cloud adoption.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Strategy &amp; Advisory</strong></p><ul><li>Support the design and delivery of cloud strategies, adoption roadmaps, and transformation cases.</li><li>Conduct current-state assessments, maturity diagnostics, and gap analyses.</li><li>Develop business cases, value propositions, and investment justifications for cloud initiatives.</li><li>Translate cloud strategy into practical initiatives, workplans, and implementation roadmaps.</li></ul><p><strong>Cloud Target Operating Model (CTOM) &amp; Governance</strong></p><ul><li>Design and document Cloud Target Operating Models including organization, governance, service models, operating processes, and roles and responsibilities.</li><li>Support the definition and mobilization of Cloud Centres of Excellence (CoE).</li><li>Translate regulatory, risk, and policy requirements into practical governance frameworks.</li><li>Support cloud governance, demand management, value tracking, FinOps, and control framework design.</li></ul><p><strong>Delivery, PMO &amp; Stakeholder Support</strong></p><ul><li>Support or lead delivery workstreams depending on level and engagement requirements.</li><li>Assist with delivery governance, planning, RAID management, status reporting, and stakeholder communications.</li><li>Engage with client stakeholders across IT, digital, security, finance, procurement, governance, and business leadership.</li><li>Prepare professional consulting documentation, executive materials, workshop packs, and decision papers.</li></ul><p><strong>Pursuits &amp; Thought Leadership</strong></p><ul><li>Support cloud-related RFPs and pursuits, particularly cloud strategy, CTOM, governance, value realization, and operating model sections.</li><li>Contribute to EY cloud thought leadership, whitepapers, reusable assets, accelerators, and executive materials.</li><li>Support capability building and knowledge transfer to junior team members and wider practice teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Experience in cloud strategy, IT strategy, operating model, technology advisory, or digital transformation roles.</li><li>Strong understanding of public cloud platforms including Azure, AWS, and/or GCP at architecture, governance, and operating model level.</li><li>Experience with Cloud Operating Models, Cloud CoE design, IT Target Operating Models, cloud governance, or cloud transformation programs.</li><li>Strong structured problem-solving, stakeholder management, communication, and consulting documentation skills.</li><li>Ability to support workshops, interviews, diagnostics, maturity assessments, roadmaps, and gap analysis activities.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Management, or a related discipline.</li><li>Good written and spoken English; Arabic language capability is advantageous but not mandatory.</li></ul><p><strong>Ideally, You'll Also Have</strong></p><ul><li>Experience with FinOps, cloud cost governance, or cloud value realization.</li><li>Exposure to regulation, cybersecurity, risk, data sovereignty, or cloud compliance topics.</li><li>Experience working with GCC public sector clients or regulated industries.</li><li>Experience contributing to RFPs, proposals, client pursuits, whitepapers, or executive thought leadership.</li><li>Consulting experience with a Big 4 consultancy firm, technology advisory firm, or leading system integrator.</li></ul><p><strong>What We Look For</strong></p><p>We are looking for professionals who combine structured consulting skills, cloud advisory knowledge, stakeholder engagement capability, and a passion for helping clients drive measurable transformation through cloud-enabled operating models.</p>

<p>Support the execution of the Bank s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency. The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li>Define the Unit s objectives and KPIs in alignment with the Department s strategy.</li><li>Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.</li><li>Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit s responsibilities.</li><li>Promote collaboration, creativity, accountability, and continuous improvement within the team.</li></ul><p><strong>Innovation Delivery</strong></p><ul><li>Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.</li><li>Coordinate the development of innovative digital products, services, and customer journeys across the Bank s electronic channels.</li><li>Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.</li><li>Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.</li></ul><p><strong>Market Research &amp; Innovation Development</strong></p><ul><li>Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.</li><li>Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.</li><li>Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.</li><li>Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.</li><li>Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.</li><li>Support the implementation of customer-centric solutions that improve service quality and operational efficiency.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.</li><li>Support the evaluation of new technologies and partnership opportunities to enhance the Bank s innovation capabilities.</li><li>Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.</li></ul><p><strong>Innovation Governance &amp; Reporting</strong></p><ul><li>Maintain the innovation pipeline and monitor the progress of innovation initiatives.</li><li>Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.</li><li>Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.</li><li>Identify project risks and recommend mitigation plans.</li></ul><p><strong>Innovation Culture</strong></p><ul><li>Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.</li><li>Promote knowledge sharing and innovation best practices across business units.</li><li>Encourage continuous learning and adoption of emerging technologies.</li></ul><p><strong>Business Continuity</strong></p><ul><li>Serve as a Primary or Alternate member of the Bank s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.</li><li>Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.</li><li>Experience managing cross-functional projects and delivering digital initiatives within the banking sector.</li><li><strong>Skills &amp; Competencies</strong></li><li>Innovation and Design Thinking</li><li>Digital Banking Knowledge</li><li>Product and Service Development</li><li>Project and Portfolio Coordination</li><li>Business Analysis and Problem Solving</li><li>Market Research and Competitive Analysis</li><li>Customer Experience (CX) Awareness</li><li>Stakeholder Management</li><li>Vendor and Partnership Coordination</li><li>Strong Communication and Presentation Skills</li><li>Planning and Organizational Skills</li><li>Analytical and Decision-Making Skills</li><li>Knowledge of Banking Products, Services, and Regulatory Requirements</li><li>Proficiency in Microsoft Office and the Bank s operating systems</li><li>Ability to work effectively under pressure and manage multiple priorities</li></ul>

<p><h4>Position summary</h4> <p>Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc.</p> <p>Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc.</p> <p>Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><p>As the Associate Customer Support, you will be primary point of contact for customers and has the responsibility to ensure that incidents are resolved, and change requests handled within the agreed SLA. You will be accountable for all incidents from opening to closing and must work with and chase all involved resolver groups to comply with SLAs.</p><p><b>What you will do</b></p><ul><li>Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs.</li><li>To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations</li><li>When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Customer Support ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.</li><li>Ensure shortest possible restoration times by initiating the timely escalations to specialized Resolver groups inside and outside SITA according to the customer contracts and SLAs and monitoring requirements.</li><li>To proactively detect events related to Service Operations services conduct diagnostics, and provide service request ownership to ensure resolution of customer faults.</li><li>Reporting and escalating all observed incidents to proper SITA operational escalation points</li><li>When/where required, perform assigned tasks on 24 x 7 shifts basis</li><li>Provide professional support and assistance to SITA customers to understand their issues and open incidents for resolution by the SITA support organization with all the relevant and required information.</li><li>Attempt resolution of incidents at level 1 whenever possible and diagnose possible incident cause for referring incidents to the right resolver group.</li><li>Monitor incident resolution progress and chase up resolver groups for updates and resolution as per the defined product or customer SLA.</li><li>Work closely with all resolver groups including third party vendors to ensure timely resolution of all incidents</li><li>Key role in influencing customer satisfaction by the way he/she interacts with the customers especially when dealing with them on the phone.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in computer science, Computer Engineering, or relevant IT disciplines</li><li>0-1 years of experience in technical support, customer support or any related fields in IT industry. Preferably in a network service support environment.</li><li>Good knowledge and understanding of Network and Connectivity</li><li>Customer-specific services and solutions (for dedicated support)</li><li>Exposure to ITIL and network components and principles</li><li>Candidates who are CCNA certified will have an added advantage</li><li>Good knowledge in Microsoft products (Windows 11, MS Teams, office 365)</li><li>Excellent customer communication skills, both verbal and written in English</li></ul><p><b>Nice-to-Have:</b></p><ul><li>- Basic knowledge and understanding of Network protocols.</li><li>- Basic technical skills in networking, including LAN/WAN, routing, switching, wireless, and VPN technologies.</li><li>- Product and Service knowledge in one or several of the following areas at beginner level:<ul><li>Desktop services</li><li>Network Services</li><li>Customer-specific services and solutions (for dedicated support)</li></ul></li><li>- Exposure to ITIL and IT and network components and principles</li><li>- Experience working with IT network equipment (CISCO, Huawei, Juniper etc)</li><li>- Demonstrated maturity in handling complex customer issues and irritated customers</li><li>- Excellent customer communication skills, both verbal and written in English.</li></ul>