وظائف مهندس انظمة مدمجة في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience</span></li><li><span>Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines</span></li><li><span>Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate</span></li><li><span>Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success</span></li><li><span>Display strong knowledge and understanding of the local labor market and requirements</span></li><li><span>Development of support materials such as New Joiner Packs and Standard Operating Procedures</span></li><li><span>Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc.</span></li><li><span>Other responsibilities assigned by HR Leadership.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 5 years’ career experience in an HR role with at least 2 years in a fast-paced position focused on onboarding new hires.</span></span></p><br><p><span>Ideally applicants will hold a bachelor’s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage.</span></p><br><p><span>Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br> </div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p> <h4>Why this role matters</h4> <p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p> <p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p> <p>As a Senior Product Designer, you'll help define what that future looks like.</p> <p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p> <p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p> <h4>What you'll do</h4> <li>Design experiences that make AI feel trustworthy<br> You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li> <li>Turn complex problems into intuitive workflows<br> Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li> <li>Raise the quality bar across the product<br> You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li> <li>Help customers adopt AI faster<br> The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li> <li>Design for Arabic-first enterprise users<br> You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li> <li>Build systems, not just screens<br> You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li> <li>Use research to inform decisions<br> You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li> <li>Elevate the people around you<br> We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li> <h4>The challenges you'll tackle</h4> <p>Some of the questions you'll be helping us answer include:</p> <li>How do users remain in control when AI can act independently?</li> <li>When should an AI agent ask for approval versus acting autonomously?</li> <li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li> <li>How do we design graceful recovery experiences when AI gets things wrong?</li> <li>How do we reduce cognitive load instead of simply moving it elsewhere?</li> <li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li> <li>How do we create AI experiences that feel equally natural in Arabic and English?</li> <p>These are not solved problems. You'll help define the answers.</p> <h4>Requirements</h4> <h4>Who you are</h4> <p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p> <p>You likely bring:</p> <li>5+ years of experience designing B2B SaaS or enterprise software products.</li> <li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li> <li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li> <li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li> <li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li> <li>Experience conducting or contributing meaningfully to user research and usability testing.</li> <li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li> <li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li> <li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li> <p>Beyond experience, you'll thrive here if:</p> <li>You're curious and continuously learning.</li> <li>You seek feedback and give it constructively.</li> <li>You care more about solving customer problems than protecting your ideas.</li> <li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li> <li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li> <li>You measure success by the impact your work creates, not just the volume of work produced.</li> <h4>Bonus points</h4> <p>While not required, we'd be particularly excited if you have experience with:</p> <li>AI products, copilots, agents, or autonomous systems.</li> <li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li> <li>RTL and Arabic-first product design.</li> <li>Design systems and platform-scale design thinking.</li> <li>Responsible AI, explainability, or AI ethics principles.</li> <li>SaaS businesses serving enterprise customers in the Middle East.</li> <h4>What you can expect from us</h4> <p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p> <p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p> <p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p> <h4>What the hiring process will look like</h4> <li>Introductory conversation</li> <li>Hiring manager interview</li> <li>Practical design exercise - case study<br> A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li> <li>Final conversations</li> <li>Culture fit / offer stage</li></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p> <h4>Role responsibilities</h4> <ul> <li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li> <li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li> <li>Architect Agentforce solutions, including:<br>   - Agents and sub-agents<br>   - Topics<br>   - Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>   - Instructions and orchestration</li> <li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li> <li>Design scalable Salesforce platform architectures, including:<br>   - Data model<br>   - Sharing and visibility model<br>   - Security architecture</li> <li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li> <li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li> <li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li> <li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li> <li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li> <li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li> <li>Strong understanding of Agentforce architecture, including:<br>   - Agents<br>   - Sub-agents<br>   - Topics<br>   - Actions<br>   - Instructions<br>   - Orchestration</li> <li>Experience facilitating AI use case discovery and designing agent care plans.</li> <li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>   - Data modelling<br>   - Batch and streaming ingestion<br>   - Data harmonisation<br>   - Identity resolution</li> <li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>   - Vector databases<br>   - Embedding and chunking strategies<br>   - Retrieval optimisation<br>   - Grounding using Data Cloud and external knowledge sources</li> <li>Strong Salesforce platform architecture experience covering:<br>   - Data modelling<br>   - Security architecture<br>   - Sharing and visibility model (OWD, Roles, Sharing Rules)</li> <li>Advanced development skills in:<br>   - Apex<br>   - Lightning Web Components (LWC)<br>   - Salesforce Flow</li> <li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li> <li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li> <li>Understanding of the Agentforce consumption model.</li> <li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li> </ul> <h4>Nice to have</h4> <ul> <li>Knowledge of Model Context Protocol (MCP).</li> <li>Experience with Agent-to-Agent (A2A) integration patterns.</li> <li>Experience designing headless Salesforce architectures.</li> <li>Agentblazer Legend status.</li> <li>Agentforce FDE Ready Practitioner accreditation.</li> </ul> <h4>Preferred Salesforce certifications</h4> <ul> <li>Salesforce Application Architect</li> <li>Salesforce Data Cloud Consultant</li> <li>Salesforce Agentforce Specialist</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote engagement.</li> <li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li> <li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li> <li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group.<br> With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market.<br> Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.<br> Job Overview We are seeking an experienced Senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce.<br> This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform.<br> You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.<br> Role Responsibilities Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.<br> Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.<br> Architect Agentforce solutions, including: - Agents and sub-agents - Topics - Actions (Apex, Flow, Prompt-based, and Invocable Actions) - Instructions and orchestration Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.<br> Design scalable Salesforce platform architectures, including: - Data model - Sharing and visibility model - Security architecture Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.<br> Produce technical architecture documentation, solution blueprints, and executive presentations.<br> Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.<br> Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.<br> Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.<br> Provide technical leadership and mentoring to project teams throughout the solution lifecycle.<br> Fully remote engagement.<br> Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.<br> Collaborate with leading enterprise clients on large-scale digital transformation programmes.<br> Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.<br> Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.<br> Strong understanding of Agentforce architecture, including: Agents Sub-agents Topics Actions Instructions Orchestration Experience facilitating AI use case discovery and designing agent care plans.<br> Strong expertise in Salesforce Data Cloud (Data 360), including: Data modelling Batch and streaming ingestion Data harmonisation Identity resolution Deep understanding of Retrieval-Augmented Generation (RAG), including: Vector databases Embedding and chunking strategies Retrieval optimisation Grounding using Data Cloud and external knowledge sources Strong Salesforce platform architecture experience covering: Data modelling Security architecture Sharing and visibility model (OWD, Roles, Sharing Rules) Advanced development skills in: Apex Lightning Web Components (LWC) Salesforce Flow Experience designing enterprise integration patterns connecting Agentforce with external systems.<br> Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.<br> Understanding of the Agentforce consumption model.<br> Experience with Agentforce Testing Center or equivalent AI testing frameworks.<br> Nice to Have Knowledge of Model Context Protocol (MCP).<br> Experience with Agent-to-Agent (A2A) integration patterns.<br> Experience designing headless Salesforce architectures.<br> Agentblazer Legend status.<br> Agentforce FDE Ready Practitioner accreditation.<br> Preferred Salesforce Certifications Salesforce Application Architect Salesforce Data Cloud Consultant Salesforce Agentforce Specialist</span> </div>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address</p><p></p>

<p><br></p><p><strong>Job Summary</strong></p><p>The Office Manager (OM) serves as the principal operational focal point for the combined office and is expected to provide impartial, responsive, and coordinated support to both Resident Representative Offices. These positions take responsibility for every aspect of an assignment by acting independently and professionally and creating and promoting collaboration, high quality work, and team development. They think strategically and actively contribute to and support the delivery of the Head of Office s agendas. The Office Manager for administrative purposes and in accordance with Workday requirements, reports to the Resident Representative for Jordan. While the Resident Representative for Jordan retains primary responsibility for engagement with Jordanian authorities, both Resident Representatives are key stakeholders in the Office Manager s work and share responsibility for effective office and staff management. Under the supervision of the Head of Offices, the selected candidate will support program objectives by managing the resident mission s workflow, workload, and support systems. They will have interactions with employees at all levels throughout the office, visiting IMF missions, Senior level officials (internal/external), donors, civil society, academia, business, and other resident missions.</p><p><strong>Duties and Responsibilities</strong></p><p>Within the limits of delegated authority, the Office Manager (OM) undertakes the following duties and responsibilities:</p><ul><li>Provides comprehensive administrative and/or executive support to the Head of Office and the Resident Representative for Iraq/Yemen.</li><li>Leads and guides employees within the office on administrative and ad hoc issues.</li><li>Ensures smooth operation of office support work and related systems. Manages and leads office support employees.</li><li>Acts as the security focal point, responsible for all security and employee safety.</li><li>Supervises/manages preparation and coordination of all logistical arrangements with respect to domestic/international travel, visa support for incoming missions and conferences workshops, etc.</li><li>Has primary responsibility for coordination of office technology and its application and identifies and assists in the resolution of a wide range of technology-related problems (hardware, software, and communication). Facilitates the exchange of IT information within the office.</li><li>Establishes and maintains an effective network of contacts with government officials, donors, civil society, academia, business, headquarters, and other resident missions. Works with COM employees in the development/maintenance of IMF RR Country web site.</li><li>Manages human resource (HR) actions, e.g., recruitment and training, and participates and contributes to the preparation of employees plans and employees performance process as appropriate.</li><li>Plays a leadership role in planning and monitoring the office work program, budget, administrative processes, and employees. Processes and follows up on all budget-related issues, e.g., consultant contracts, travel arrangements, payment requests, etc.</li><li>Manages all payments under the office s budget. This includes managing staff and supplier information in the Corporate Banking Solution (CBS), ensuring correct banking information is provided, and entering claims in the CBS for the approval of the Director and processing by FIN, ensuring timeliness of payments, accurate calculation of the amounts, and adequate supporting documentation.</li><li>Monitors the bank account ensuring all payments processed through local accounts are timely recorded in the Fund s accounting system and the balances on the accounts agree to Fund s records, fees charged by the local bank are in compliance with the fee schedule under the signed banking agreement, and balance is sufficient to cover upcoming payments and has a buffer for contingency purposes.</li><li>Manages petty cash for the office. This includes compliance with controls over handling cash, monthly petty cash count, and reconciliation with the record of petty cash in the Fund s accounting system.</li><li>Prepares and tracks purchase and payment vouchers as well as assist in the preparation of tender bids and vendor evaluation.</li><li>Supports periodic financial audits of the records and performing ad hoc financial analysis.</li><li>Acts as a conduit between management and other employees.</li><li>Performs other duties as required.</li></ul><p><strong>Qualifications:</strong></p><ul><li>A bachelor s degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.</li></ul><p><strong>Skills:</strong></p><ul><li>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.</li><li>Interpersonal skills: the ability to work well with others.</li><li>Knowledge of finance and budget systems.</li><li>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in oral and written Arabic is required. Proficiency in English is also essential.</li></ul><p><strong>Desired Candidate Profile</strong></p>A bachelor's degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.<br><br>Skills:<br>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.<br>Interpersonal skills: the ability to work well with others.<br>Knowledge of finance and budget systems.<br>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).<br><br>Language Requirements<br>Fluency in oral and written Arabic is required. Proficiency in English is also essential.

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p> <h4>Why this role matters</h4> <p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p> <p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p> <p>As a Senior Product Designer, you'll help define what that future looks like.</p> <p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p> <p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p> <h4>What you'll do</h4> <li>Design experiences that make AI feel trustworthy<br> You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li> <li>Turn complex problems into intuitive workflows<br> Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li> <li>Raise the quality bar across the product<br> You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li> <li>Help customers adopt AI faster<br> The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li> <li>Design for Arabic-first enterprise users<br> You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li> <li>Build systems, not just screens<br> You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li> <li>Use research to inform decisions<br> You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li> <li>Elevate the people around you<br> We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li> <h4>The challenges you'll tackle</h4> <p>Some of the questions you'll be helping us answer include:</p> <li>How do users remain in control when AI can act independently?</li> <li>When should an AI agent ask for approval versus acting autonomously?</li> <li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li> <li>How do we design graceful recovery experiences when AI gets things wrong?</li> <li>How do we reduce cognitive load instead of simply moving it elsewhere?</li> <li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li> <li>How do we create AI experiences that feel equally natural in Arabic and English?</li> <p>These are not solved problems. You'll help define the answers.</p> <h4>Requirements</h4> <h4>Who you are</h4> <p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p> <p>You likely bring:</p> <li>5+ years of experience designing B2B SaaS or enterprise software products.</li> <li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li> <li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li> <li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li> <li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li> <li>Experience conducting or contributing meaningfully to user research and usability testing.</li> <li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li> <li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li> <li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li> <p>Beyond experience, you'll thrive here if:</p> <li>You're curious and continuously learning.</li> <li>You seek feedback and give it constructively.</li> <li>You care more about solving customer problems than protecting your ideas.</li> <li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li> <li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li> <li>You measure success by the impact your work creates, not just the volume of work produced.</li> <h4>Bonus points</h4> <p>While not required, we'd be particularly excited if you have experience with:</p> <li>AI products, copilots, agents, or autonomous systems.</li> <li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li> <li>RTL and Arabic-first product design.</li> <li>Design systems and platform-scale design thinking.</li> <li>Responsible AI, explainability, or AI ethics principles.</li> <li>SaaS businesses serving enterprise customers in the Middle East.</li> <h4>What you can expect from us</h4> <p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p> <p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p> <p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p> <h4>What the hiring process will look like</h4> <li>Introductory conversation</li> <li>Hiring manager interview</li> <li>Practical design exercise - case study<br> A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li> <li>Final conversations</li> <li>Culture fit / offer stage</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Tech for People Unlocks the Future</strong></p><br><p>At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.</p><br><p>With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.</p><br><p><strong>Devoteam Culture &amp; Values:</strong></p><br><p>True innovation is born from a powerful culture, fused with meaningful values.</p><br><p><strong>Culture:</strong></p><br><ul><li><strong>Fair and courageous</strong><br> Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.</li><li><strong>Ambition and results</strong><br> Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.</li><li><strong>Learning and innovating</strong><br> Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.</li><li><strong>Caring and sharing</strong><br> A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.<br> At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,&nbsp;knowing that success is the result of collaboration.&nbsp;</li></ul><p><strong>Because alone, we go faster – but together, we go further.</strong></p><br><p><strong>Values:</strong></p><br><ul><li>Respect</li><li>Frankness</li><li>Passion</li></ul><p><strong>To know more about us, please visit:www.devoteam.com</strong></p><br><br>Job Description<br><p>As a Talent Acquisition Consultant at Devoteam, you will be responsible for identifying, attracting, and hiring top-tier technical talent. You will work closely with our hiring managers and HR team to ensure that we have the right people in the right roles to drive the success of our company.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Talent Sourcing:</strong>&nbsp;Identify and source high-caliber technical candidates through various channels, including online job boards, social media, networking, and referrals.</li><li><strong>Candidate Screening:</strong>&nbsp;Review resumes and applications, conduct initial phone screens, and evaluate candidates' qualifications and fit for specific roles.</li><li><strong>Interview Coordination:</strong>&nbsp;Schedule and coordinate interviews with hiring managers, ensuring a smooth and positive candidate experience.</li><li><strong>Assessment and Evaluation:</strong>&nbsp;Administer technical assessments and evaluate candidates' skills and competencies, ensuring alignment with job requirements.</li><li><strong>Candidate Relationship Management:</strong>&nbsp;Build and maintain strong relationships with candidates, keeping them informed and engaged throughout the hiring process.</li><li><strong>Market Research:</strong>&nbsp;Stay updated on industry trends and market conditions to provide insights and guidance on talent acquisition strategies.</li><li><strong>Employer Branding:</strong>&nbsp;Contribute to enhancing our employer brand by crafting compelling job descriptions and promoting our company culture.</li><li><strong>Data Management:</strong>&nbsp;Maintain accurate records and documentation of candidate interactions in our applicant tracking system (ATS).</li><li><strong>Collaboration:</strong>&nbsp;Work closely with hiring managers to understand hiring needs and provide timely feedback and insights to improve the selection process.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Human Resources, Business, or a related field.</li><li>1-3 Years of Experience in recruitment.</li><li>Proven experience as a Technical Recruiter, with a focus on technical roles within the technology industry.</li><li>Strong understanding of technical skills and the ability to assess candidates' technical proficiency.</li><li>Excellent communication and interpersonal skills, with the ability to build relationships with candidates and team members.</li><li>Familiarity with applicant tracking systems.</li><li>Proactive and detail-oriented, with a strong sense of urgency and a commitment to meeting deadlines.</li><li>Excellent Presentation skills.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for a highly skilled Brand Designer to join the Tendem project (**https://tendem.<br>ai/**) and create strong visual identities for real-world brands and products.<br> In this role, you'll apply your expertise in brand strategy, visual identity, and design systems to create cohesive, modern, and impactful brand assets.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in brand asset creation, visual identity development, and maintaining brand consistency.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Brand Designer, your focus will be on brand asset creation, visual identity, and brand consistency.<br> We need a core specialist dedicated to building a strong visual foundation.<br> You will serve as the architect of the brand identity, modernizing aesthetics and ensuring that all visual touchpoints look cohesive across various mediums using industry-standard design tools.<br> Key Responsibilities Develop foundational brand assets, including logos, complete visual identities, and comprehensive color schemes.<br> Create, systematically organize, and deliver necessary variations of core brand elements.<br> Act as the strict gatekeeper for brand consistency across all internal and external materials, including pitch decks and social media kits.<br> Build scalable, long-lasting visual systems that align with modern design standards.<br> Enforce design quality through cross-platform validation, ensuring brand aesthetics translate flawlessly across both digital and print mediums.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in brand design, graphic design, art direction, or visual communications is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Visual Arts, Communication Design, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio heavily focused on brand identity creation, logo design, and comprehensive brand guidelines.<br> We are looking for specialists with a deep understanding of how core branding translates seamlessly across different digital and print mediums.<br> A strategic, detail-obsessed approach and the ability to work independently to build long-lasting visual systems are essential.<br> Technical Skills (Essential) Brand Identity Creation: Expertise in building foundational assets from scratch, including scalable logos, distinct color palettes, and typography systems.<br> Design Tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma for crafting and managing core design assets.<br> Cross-Medium Adaptation: Proven ability to translate brand DNA perfectly across varied formats, from digital social media kits to corporate pitch decks and print materials.<br> Brand System Architecture: Strong organizational skills to develop clear brand guidelines, style guides, and structured asset libraries for wider team use.<br> Additional requirements A strategic, detail-obsessed mindset focused on long-term brand equity.<br> Strong dedication to visual consistency and functioning as a true brand gatekeeper.<br> Self-directed work ethic with the ability to troubleshoot independently and deliver high-quality assets.<br> Portfolio showcasing branding work (logos, identity systems, guidelines) must be included in the CV English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for a highly skilled Brand Designer to join the Tendem project (**https://tendem.<br>ai/**) and create strong visual identities for real-world brands and products.<br> In this role, you'll apply your expertise in brand strategy, visual identity, and design systems to create cohesive, modern, and impactful brand assets.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in brand asset creation, visual identity development, and maintaining brand consistency.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Brand Designer, your focus will be on brand asset creation, visual identity, and brand consistency.<br> We need a core specialist dedicated to building a strong visual foundation.<br> You will serve as the architect of the brand identity, modernizing aesthetics and ensuring that all visual touchpoints look cohesive across various mediums using industry-standard design tools.<br> Key Responsibilities Develop foundational brand assets, including logos, complete visual identities, and comprehensive color schemes.<br> Create, systematically organize, and deliver necessary variations of core brand elements.<br> Act as the strict gatekeeper for brand consistency across all internal and external materials, including pitch decks and social media kits.<br> Build scalable, long-lasting visual systems that align with modern design standards.<br> Enforce design quality through cross-platform validation, ensuring brand aesthetics translate flawlessly across both digital and print mediums.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in brand design, graphic design, art direction, or visual communications is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Visual Arts, Communication Design, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio heavily focused on brand identity creation, logo design, and comprehensive brand guidelines.<br> We are looking for specialists with a deep understanding of how core branding translates seamlessly across different digital and print mediums.<br> A strategic, detail-obsessed approach and the ability to work independently to build long-lasting visual systems are essential.<br> Technical Skills (Essential) Brand Identity Creation: Expertise in building foundational assets from scratch, including scalable logos, distinct color palettes, and typography systems.<br> Design Tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma for crafting and managing core design assets.<br> Cross-Medium Adaptation: Proven ability to translate brand DNA perfectly across varied formats, from digital social media kits to corporate pitch decks and print materials.<br> Brand System Architecture: Strong organizational skills to develop clear brand guidelines, style guides, and structured asset libraries for wider team use.<br> Additional requirements A strategic, detail-obsessed mindset focused on long-term brand equity.<br> Strong dedication to visual consistency and functioning as a true brand gatekeeper.<br> Self-directed work ethic with the ability to troubleshoot independently and deliver high-quality assets.<br> Portfolio showcasing branding work (logos, identity systems, guidelines) must be included in the CV English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<div><br></div> <strong>Role Summary</strong> <div>We are seeking a detail-oriented and proactive HR Operations Specialist to manage the day-to-day HR functions that keep our organization running smoothly. This role is critical in supporting employee lifecycle processes, ensuring compliance with regional labor laws, and maintaining efficient HR systems all while supporting a fast-paced, people-focused L&amp;D environment.</div> <strong>Key Responsibilities</strong> <div> <strong>HR Operations &amp; Administration</strong> </div> <ul> <li>Manage end-to-end employee lifecycle processes: onboarding, contracts, transfers, and offboarding</li> <li>Maintain accurate and up-to-date employee records in the HRIS</li> <li>Prepare HR letters, certificates, and documentation (employment verification, NOCs, etc.)</li> <li>Ensure compliance with MENA labor laws and regulations across operating countries</li> </ul> <div> <strong>Payroll &amp; Benefits Support</strong> </div> <ul> <li>Coordinate monthly payroll inputs (attendance, leaves, deductions) with Finance</li> <li>Administer employee benefits, insurance, and government-related registrations (GOSI, WPS, etc. as applicable)</li> <li>Track and manage leave balances and attendance records</li> </ul> <div> <strong>Recruitment &amp; Onboarding Coordination</strong> </div> <ul> <li>Support the recruitment process: job postings, screening coordination, interview scheduling</li> <li>Facilitate smooth onboarding experiences for new hires, including orientation on company policies and L&amp;D culture</li> <li>Coordinate with hiring managers on workforce planning needs</li> </ul> <div> <strong>Employee Relations &amp; Compliance</strong> </div> <ul> <li>Serve as a point of contact for employee queries related to HR policies and procedures</li> <li>Support performance management cycles and documentation</li> <li>Ensure adherence to internal policies and local employment regulations</li> <li>Assist in maintaining a positive, engaging workplace culture aligned with SkillUp MENA's values</li> </ul> <div> <br> </div> <div> <strong>Reporting &amp; Continuous Improvement</strong> </div> <ul> <li>Generate HR reports and dashboards (headcount, turnover, attendance trends)</li> <li>Identify opportunities to streamline HR processes and improve operational efficiency</li> <li>Support internal audits and documentation readiness</li> </ul> <strong>Qualifications &amp; Requirements</strong> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or related field</li> <li>2 4 years of experience in HR operations, preferably within MENA region companies</li> <li>Solid understanding of regional labor laws (UAE, KSA, Egypt, Jordan, or relevant markets)</li> <li>Experience with HRIS/HRMS platforms</li> <li>Strong organizational skills and attention to detail</li> <li>Excellent communication skills in English; Arabic proficiency is a strong plus</li> <li>Ability to handle confidential information with discretion</li> <li>Passion for learning &amp; development and the education/training industry is a plus</li> </ul> <strong>Preferred Skills</strong> <ul> <li>Familiarity with payroll systems and WPS/GOSI processes</li> <li>Experience supporting a growing or scaling organization</li> <li>Proficiency in MS Excel/Google Sheets and HR reporting tools</li> <li>HR Diploma | Certificate </li> </ul> <strong>What We Offer</strong> <ul> <li>Opportunity to work with a mission-driven company shaping talent across MENA</li> <li>Collaborative, growth-oriented work culture</li> <li>Access to internal training and professional development programs</li> </ul> <br>

<table align="center" border="0" cellpadding="0" cellspacing="0" width="715"> <tbody> <tr> <td > <p><strong>JOB TITLE&nbsp; &nbsp; &nbsp; &nbsp;Health Informatics Assistant&nbsp;</strong></p> <p><strong>JOB SUMMARY </strong></p> <p>We are looking for a motivated Health Informatics Assistant with a background in IT and training in health informatics to support the ongoing success of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and optimize patient care. The Health Informatics Assistant will play a critical role in bridging the gap between clinical practice and digital health, ensuring PIMS delivers maximum value to its users and stakeholders.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p>MAIN TASKS AND RESPONSABILITIES</p> <p>&nbsp;</p> <p><strong>1. Software Support (50%)</strong></p> <ul> <li>Provide Tier-1 Technical and Functional Support:</li> <li>Act as the primary point of contact for all PIMS-related inquiries, troubleshooting system issues ranging from user access and data entry questions to workflow configuration and system navigation challenges.</li> <li>Issue Triage and Escalation:</li> <li>Log, categorize, and resolve user-reported incidents in a structured manner. When issues require deeper technical intervention, escalate them to the development, DevOps, or engineering teams with clear documentation and replication steps to ensure rapid diagnosis and resolution.</li> <li>System Monitoring and Quality Assurance:</li> <li>Continuously monitor system stability, performance indicators, and error logs to detect potential issues before they affect users. Recommend improvements or preventive fixes based on observed patterns.</li> <li>Feedback Loop for Continuous Improvement:</li> <li>Gather structured user feedback through support interactions and report them to the product and engineering teams to influence future enhancements, usability improvements, and feature development.</li> <li>Other support related tasks assigned by supervisor</li> </ul> <p>&nbsp;</p> <p><strong>2. User Training (20%)</strong></p> <ul> <li>Curriculum Design and Training Strategy:<br> Develop and implement a structured training methodology tailored to diverse audiences, including pharmacists, clinicians, supply chain officers, and program managers. Training approaches should accommodate varying levels of digital literacy and contextual needs.</li> <li>Delivery of Training Sessions:<br> Organize and deliver remote and in-person training workshops, onboarding sessions, and hands-on demonstrations to ensure proficiency in PIMS modules such as inventory management, prescription processing, reporting, and facility-level workflows.</li> <li>Creation of Learning Materials:<br> Produce high-quality training resources, including user manuals, SOPs, quick reference guides, walkthrough videos, and FAQs that support ongoing user self-learning and ensure sustainability after deployment.</li> <li>Mentorship and On-the-Job Support:<br> Provide continuous post-training mentorship through shadowing, follow-up sessions, refresher trainings, and personalized coaching to reinforce learning and address real-world workflow challenges.</li> <li>Capacity Building and Documentation:<br> Assess user competency levels, identify knowledge gaps, and implement targeted strategies to strengthen system adoption. Maintain detailed documentation on training coverage, attendance, and user progress.</li> <li>Other software implementation and training related tasks assigned by supervisor</li> </ul> <p>&nbsp;</p> <p><strong>3. Interoperability and Automation (30%)</strong></p> <ul> <li>Design, document, and support interoperability solutions between PIMS and external systems, including Electronic Medical Records (EMRs), Logistics Management Information Systems (LMIS), Health Information Systems (HIS), ERPs, DHIS2, and other partner platforms.</li> <li>Develop and maintain technical integration specifications, interface control documents (ICDs), API documentation, field mapping documents, and data transformation rules.</li> <li>Analyze partner systems, data models, and workflows to identify integration requirements, interoperability challenges, and opportunities for automation.</li> <li>Design and maintain data mappings between heterogeneous systems, including terminology mapping, master data harmonization, and reference data alignment.</li> <li>Support the implementation and validation of interoperability standards such as HL7 FHIR, HL7 v2, RESTful APIs, JSON, XML, CSV, and other data exchange mechanisms used by PIMS.</li> <li>Configure, develop, and maintain automation workflows for data exchange, data validation, reporting, notifications, synchronization, and routine operational processes.</li> <li>Monitor integration pipelines and automated processes, investigate failures, perform root cause analysis, and coordinate corrective actions to ensure reliable system operations.</li> <li>Collaborate with technical teams and external partners to test, validate, and deploy integrations while ensuring data quality, security, and compliance with organizational and industry standards.</li> <li>Identify opportunities to improve efficiency through automation, reducing manual processes and enhancing the reliability, scalability, and sustainability of PIMS operations.</li> <li>Develop technical documentation, standard operating procedures, and knowledge resources related to interoperability solutions and automation processes.</li> <li>Stay current with emerging interoperability standards, integration technologies, and automation best practices to continuously improve PIMS capabilities.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>MINIMUM REQUIREMENTS</strong></p> <ul> <li>Bachelor’s degree in IT or pharmacy related field with relevant experience in health informatics.</li> <li>Experience or Internship in health informatics, software training, client support, or software implementation is preferred.</li> <li>NGO experience is preferred.</li> <li>Strong communication and interpersonal skills with a client-oriented mindset.</li> <li>Advanced technical knowledge of software systems and troubleshooting practices.</li> <li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li> <li>Fluent English language.</li> </ul> </td> </tr> <tr> <td > <p><strong>Additional Information</strong></p> </td> </tr> <tr> <td > <p><strong>Travel Required:</strong>&nbsp;&nbsp;&nbsp; 10 % of Time</p> </td> </tr> <tr> <td > <p><strong>Scope (Financial / Non-Financial):</strong></p> </td> </tr> <tr> <td > <p><strong>Key Contacts (Internal and External):</strong></p> </td> </tr> <tr> <td > <p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p> </td> </tr> <tr> <td > <p><strong>Code of Conduct</strong></p> <p>As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.&nbsp; If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.</p> <p>&nbsp;</p> <p>If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct and Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct and Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Safeguarding</strong></p> <p>It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Equal Opportunities</strong>&nbsp;</p> <p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p> </td> </tr> </tbody> </table> <div >&nbsp;

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Description</h4> <p>Supervise the AML/CFT Investigation Section and ensure efficient execution of daily operations.</p> <p>Review and investigate AML/CFT alerts, suspicious activities, and case escalations.</p> <p>Prepare, review, and submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), and other regulatory reports through the GOAML system.</p> <p>Liaise with the Financial Intelligence Unit (FIU) and respond to regulatory inquiries in accordance with applicable requirements.</p> <p>Monitor customer transactions and conduct investigations into potentially suspicious activities.</p> <p>Review and enhance AML/CFT policies, procedures, and internal controls in line with regulatory requirements.</p> <p>Conduct AML/CFT risk assessments, including periodic self-assessments and product/service risk reviews.</p> <p>Monitor international AML/CFT regulations, sanctions, and emerging financial crime trends.</p> <p>Coordinate with branches, subsidiaries, and overseas operations to ensure compliance with AML/CFT regulations.</p> <p>Maintain confidential investigation files, regulatory documentation, and case records.</p> <p>Deliver AML/CFT and KYC training and awareness programs to bank employees.</p> <p>Support Business Continuity Planning (BCP) and participate in emergency response activities.</p> <h4>Requirements</h4> <p>Bachelor's degree in Business Administration or a related field.</p> <p>Minimum of 5 years of professional experience, including at least 3 years in Anti-Money Laundering (AML) activities.</p> <p>Holder of professional certifications in Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT), with a minimum requirement of the Certified Anti-Money Laundering Specialist (CAMS) certification.</p> <p>Excellent command of the English language, both written and spoken.</p> <p>Proficient in computer applications and the use of relevant banking systems.</p> <p>Strong supervisory and managerial skills.</p> <p>Ability to motivate others and work effectively within a team environment.</p> <p>Thorough knowledge of the policies, procedures, and regulatory requirements governing the function, including internal and external updates.</p> <p>Comprehensive knowledge of the bank's products and services.</p> <p>Strong analytical skills with a high level of accuracy and attention to detail.</p> <p>Strong planning and organizational skills.</p> <p>Excellent communication and interpersonal skills.</p> <p>Ability to work effectively under pressure.</p></p><p></p>

<p><h4>About Jeeny</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p> <h4>About the role</h4> <p>The operations coordinator will be responsible for managing and following up on driver permit issuance and permit free processes. The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines. This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.</p> <h4>Key responsibilities</h4> <ul> <li>Review driver and vehicle documents and ensure compliance with LTRC requirements.</li> <li>Process permit issuance and permit release applications.</li> <li>Update internal systems and tracking sheets accurately.</li> <li>Follow up on pending, rejected, or incomplete applications.</li> <li>Communicate with drivers regarding documents, payments, and application status.</li> <li>Coordinate with the operations team and LTRC to resolve issues.</li> <li>Maintain accurate records and regular progress reports.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree or diploma in Business Administration, Operations, or a related field.</li> <li>Previous experience in operations, administration, data entry, or customer service is preferred.</li> <li>Good knowledge of Microsoft Excel and Google Sheets.</li> <li>Strong attention to detail and accuracy.</li> <li>Good communication and follow-up skills.</li> <li>Ability to manage multiple tasks and work under pressure.</li> <li>Good command of Arabic; basic English is preferred.</li> </ul> <h4>Benefits</h4> <h4>Why join Jeeny?</h4> <ul> <li>Be part of one of the leading mobility platforms in the region.</li> <li>Work in a dynamic and collaborative environment.</li> <li>Opportunity to lead impactful finance initiatives and process improvements.</li> <li>Career growth and professional development opportunities.</li> </ul></p><p></p>

<p><h4>About Jeeny</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p> <h4>About the role</h4> <p>The operations coordinator will be responsible for managing and following up on driver permit issuance and permit free processes. The role includes reviewing driver documents, ensuring all requirements are complete and accurate, submitting applications through the LTRC system, tracking pending or rejected requests, and updating the relevant internal systems and trackers.<br> The coordinator will also communicate with drivers regarding missing documents, payments, and application status, while ensuring that all processes are completed accurately and within the required timelines. This role is essential to supporting the growth of the legal driver fleet and maintaining compliance with LTRC requirements.</p> <h4>Key responsibilities</h4> <ul> <li>Review driver and vehicle documents and ensure compliance with LTRC requirements.</li> <li>Process permit issuance and permit release applications.</li> <li>Update internal systems and tracking sheets accurately.</li> <li>Follow up on pending, rejected, or incomplete applications.</li> <li>Communicate with drivers regarding documents, payments, and application status.</li> <li>Coordinate with the operations team and LTRC to resolve issues.</li> <li>Maintain accurate records and regular progress reports.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree or diploma in Business Administration, Operations, or a related field.</li> <li>Previous experience in operations, administration, data entry, or customer service is preferred.</li> <li>Good knowledge of Microsoft Excel and Google Sheets.</li> <li>Strong attention to detail and accuracy.</li> <li>Good communication and follow-up skills.</li> <li>Ability to manage multiple tasks and work under pressure.</li> <li>Good command of Arabic; basic English is preferred.</li> </ul> <h4>Benefits</h4> <h4>Why join Jeeny?</h4> <ul> <li>Be part of one of the leading mobility platforms in the region.</li> <li>Work in a dynamic and collaborative environment.</li> <li>Opportunity to lead impactful finance initiatives and process improvements.</li> <li>Career growth and professional development opportunities.</li> </ul></p><p></p>