وظائف مهندس تحكم آلي في الأردن

<p><h4>About Octopus by RTG</h4> <p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p> <h4>Job overview</h4> <p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p> <h4>Key responsibilities</h4> <p><strong>App marketing & campaign management (40%)</strong><br> Execute campaigns across the mobile application.<br> Manage offer builds, push notifications, in-app content, and delivery channel activations.</p> <p><strong>CRM & lifecycle marketing (25%)</strong><br> Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br> Manage CRM agency relationships from briefing through execution and performance review.</p> <p><strong>Loyalty program management (20%)</strong><br> Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br> Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p> <p><strong>Data & reporting (15%)</strong><br> Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br> Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br> Prepare monthly leadership reports, including Excel-based reporting where required.<br> Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p> <p><strong>Vendor & stakeholder management</strong><br> Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br> Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p> <h4>Requirements</h4> <ul> <li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li> <li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li> <li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li> <li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li> <li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li> <li>Experience planning and executing customer engagement and loyalty initiatives.</li> <li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li> <li>Experience analyzing transactional, CRM, and customer behavior data.</li> <li>Experience with Google Analytics 4 (GA4).</li> <li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li> <li>Ability to perform campaign performance analysis and measure incremental sales impact.</li> <li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li> <li>Experience managing external vendors and agency partners.</li> <li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p> <p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p> <h4>Responsibilities</h4> <p><strong>Incident response leadership</strong><br> Lead cybersecurity incident response engagements from identification through recovery.<br> Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br> Coordinate containment, eradication, recovery, and remediation activities.<br> Act as the primary incident commander during major incidents.</p> <p><strong>Advanced incident investigation</strong><br> Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br> Validate investigation findings and response recommendations.<br> Provide technical leadership during high-severity incidents.<br> Support digital forensics activities where required.</p> <p><strong>Team management & development</strong><br> Lead, mentor, and develop incident response analysts.<br> Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br> Support recruitment and onboarding of new team members.<br> Drive continuous capability development across the incident response function.</p> <p><strong>Governance & stakeholder management</strong><br> Serve as the primary customer-facing lead during major incidents.<br> Provide executive briefings and incident status updates.<br> Support regulatory, compliance, and reporting obligations.<br> Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p> <p><strong>Program development & continuous improvement</strong><br> Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br> Lead tabletop exercises and simulation activities.<br> Conduct post-incident reviews and lessons learned sessions.<br> Drive improvements to organizational cyber resilience and response capabilities.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li> <li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li> <li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p> <p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p> <h4>Responsibilities</h4> <p><strong>Incident response leadership</strong><br> Lead cybersecurity incident response engagements from identification through recovery.<br> Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br> Coordinate containment, eradication, recovery, and remediation activities.<br> Act as the primary incident commander during major incidents.</p> <p><strong>Advanced incident investigation</strong><br> Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br> Validate investigation findings and response recommendations.<br> Provide technical leadership during high-severity incidents.<br> Support digital forensics activities where required.</p> <p><strong>Team management & development</strong><br> Lead, mentor, and develop incident response analysts.<br> Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br> Support recruitment and onboarding of new team members.<br> Drive continuous capability development across the incident response function.</p> <p><strong>Governance & stakeholder management</strong><br> Serve as the primary customer-facing lead during major incidents.<br> Provide executive briefings and incident status updates.<br> Support regulatory, compliance, and reporting obligations.<br> Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p> <p><strong>Program development & continuous improvement</strong><br> Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br> Lead tabletop exercises and simulation activities.<br> Conduct post-incident reviews and lessons learned sessions.<br> Drive improvements to organizational cyber resilience and response capabilities.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li> <li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li> <li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li> </ul></p><p></p>

<p><h4>Company Overview</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p> <br> <h4>Role Summary</h4> <p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p> <br> <h4>Responsibilities</h4> <li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Lead, mentor, and develop delivery team leads and developer teams.</li> <li>Coordinate with cross-functional teams to deliver business outcomes.</li> <li>Identify process improvements and implement best practices.</li> <li>Manage budgets and resource allocation tied to delivery schedules.</li> <li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li> <li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li> <li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li> <li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li> <li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li> <li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li> <li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li> <li>Support customer communication, steering meetings, and formal handovers.</li> <li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li> <li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li> <br> <h4>Requirements</h4> <h4>Qualifications</h4> <p><strong>Educational qualifications</strong></p> <li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li> <li>Project management education or equivalent professional training is a must.</li> <br> <p><strong>Experience needed</strong></p> <li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li> <li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li> <li>Previous experience in the insurance field is a plus.</li> <br> <p><strong>Trainings / Certificates</strong></p> <li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li> <li>ITIL Foundation certification is preferred.</li> <li>Training in customer communication, risk management, UAT, and release governance is preferred.</li> <br> <p><strong>Technical Qualifications</strong></p> <li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li> <li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li> <li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li> <li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li> <li>Experience with customer-facing communication, reporting, governance, and escalation management.</li> <li>Eligible to work in Jordan.</li> <br> <h4>Benefits</h4> <li>Class A health insurance</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Project Governance Manager to establish and enhance our project governance framework, standardize project management methodologies, monitor governance compliance, and provide executive reporting that supports strategic decision-making. This role is ideal for a professional with extensive experience in project governance, PMO operations, and process improvement within the banking or financial services sector.</p><p>Key Responsibilities</p><ul><li>Design, implement, and continuously improve a comprehensive Project &amp; Program Governance Framework aligned with the Bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.</li><li>Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.</li><li>Define governance procedures for projects and programs across the Group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.</li><li>Develop project and program quality standards across the Bank, conduct periodic governance compliance reviews for projects managed by both the Enterprise PMO and other business units, report findings to the Head of Enterprise PMO, and recommend improvement initiatives.</li><li>Review, challenge, validate, and consolidate project reports submitted by Project Managers while standardizing reporting formats and executive presentations for Senior Management.</li><li>Establish and monitor Key Performance Indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.</li><li>Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements.</li><li>Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.</li><li>Participate in the evaluation, selection, implementation, and enhancement of Project Management and Reporting Tools.</li><li>Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.</li><li>Promote governance awareness and provide training to Project and Program Managers across the Bank to strengthen governance capabilities and standardize project management practices.</li><li>Serve as the primary liaison between the Enterprise PMO and other business units, supporting requests from Internal Audit, Finance, and other corporate functions.</li><li>Review executive reports, regulatory reports, and internal/external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.</li><li>Participate as a primary or alternate member of the Bank's Business Continuity Management (BCM) and Emergency Response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related discipline</li><li>Minimum of 10 years of experience in Project Management and Project Governance, preferably within the banking or financial services sector.</li><li>Strong knowledge of project governance frameworks and project management methodologies.</li><li>Excellent analytical and problem-solving skills.</li><li>Process improvement and continuous improvement mindset.</li><li>Strong planning, organization, and prioritization skills.</li><li>Leadership and stakeholder management capabilities.</li><li>Excellent written and verbal communication skills in both Arabic and English.</li><li>Advanced reporting and presentation skills.</li><li>Proficiency in project management and business systems.</li><li>Strong understanding of internal policies, procedures, and applicable regulatory requirements.</li><li>Ability to work collaboratively in cross-functional teams.</li><li>Ability to perform effectively under pressure in a fast-paced environment.</li><li>Professional Certifications: One or more of the following certifications is preferred: Project Management Professional (PMP), PMO-related professional certifications, Lean Six Sigma</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<table border="1" cellpadding="0" cellspacing="0" width="680"> <tbody> <tr> <td > <p><strong>Job Title</strong></p> </td> <td > <p><strong>Monitoring, Evaluation, Accountability &amp; Learning Officer </strong></p> <p><strong>(Maternity Cover)</strong></p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Location</strong></p> </td> <td > <p>Amman, Jordan. (Includes regular field visits)</p> </td> </tr> <tr> <td > <p><strong>Job Holder Reports To</strong></p> </td> <td > <p>&nbsp;</p> <p>MEAL Manager</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Reporting to Job Holder</strong></p> </td> <td > <p>&nbsp;</p> <p>No direct reports</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Overall Purpose</strong></p> </td> <td > <p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p> <p>&nbsp;</p> <p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data.&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Project Overview</strong></p> </td> <td > <p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <table border="0" cellpadding="0" cellspacing="0" width="680"> <tbody> <tr> <td colspan="2" > <p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p> </td> </tr> <tr> <td > <p><strong>Internal</strong></p> </td> <td > <ul> <li>Program Coordinator</li> <li>Project Coordinator</li> <li>Project Managers and Senior Officers</li> <li>Field and GSO Advisors</li> <li>Outreach workers</li> <li>Medair Project Support team</li> </ul> </td> </tr> <tr> <td > <p><strong>External</strong></p> </td> <td > <ul> <li>Local and International NGOs and relevant UN agencies</li> <li>Consultants (as appropriate)</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="709"> <tbody> <tr> <td > <p><strong>Major Duties and Responsibilities</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p><u>MEAL system components – selected programming responsibilities</u></p> <ul> <li><strong>Accountability to Affected Populations (AAP): </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li> <li>Provide accurate and timely information to all beneficiaries and stakeholders</li> <li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li> </ul> <p >&nbsp;</p> <ul> <li><strong>Assessments, monitoring &amp; evaluation: </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li> <li>&nbsp;Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li> <li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li> <li>Train data collectors on relevant tools</li> <li>Facilitate FGDs and conduct KII with relevant stakeholders. &nbsp;</li> </ul> <ul> <li><strong>Learning and adaptation:</strong></li> </ul> <ul > <li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li> <li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li> <li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li> <li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li> </ul> <p >&nbsp;</p> <p><u>MEAL system components – cross-cutting responsibilities</u></p> <ul> <li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li> <li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li> <li><strong>MEAL Reporting: </strong></li> </ul> <ul > <li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li> <li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li> <li>Support the MEAL manager on reviewing the partners monthly and final reports.</li> </ul> <p >&nbsp;</p> <p><u>MEAL system components – management responsibilities </u></p> <ul> <li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&amp;E plan.</li> <li><strong>HR: </strong></li> </ul> <ul > <li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li> <li>Ensure a positive working environment and good team dynamics.</li> <li>Manage interpersonal conflicts among team members.</li> </ul> <ul> <li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li> <li><strong>Budgeting and financial management</strong>:</li> </ul> <ul > <li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li> <li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li> </ul> <p>&nbsp;</p> <p><u>MEAL system – strategy, approach and other selected components</u></p> <ul> <li><strong>Internal and external communication: </strong></li> </ul> <ul > <li>Contribute to the development and updating of the country MEAL strategy.</li> <li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li> </ul> <ul> <li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li> </ul> <ul> <li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li> <li>Provide translation services when necessary.</li> </ul> <p>&nbsp;</p> <p><u>Other</u></p> <ul > <li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li> <li>Perform any other related activities as assigned by immediate supervisor.</li> </ul> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p >&nbsp;</p> <p>&nbsp;</p> <table border="0" cellpadding="0" cellspacing="0" width="671"> <tbody> <tr> <td colspan="3" > <p><strong>Person Specification</strong></p> </td> </tr> <tr> <td >&nbsp; <h2>Qualification / Experience</h2> </td> <td > <h2>Essential</h2> </td> <td > <h2>Desirable</h2> </td> </tr> <tr> <td > <h2>Vocational qualification</h2> </td> <td > <h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2> </td> <td > <p>Graduate Degree in related field</p> </td> </tr> <tr> <td > <h2>Work experience</h2> </td> <td > <h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2> </td> <td > <p>&nbsp;</p> </td> </tr> <tr> <td > <h2>Languages</h2> </td> <td > <h2>Strong working knowledge of English and Arabic (spoken and written)</h2> </td> <td > <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>IT/IM</h2> </td> <td > <h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2> </td> <td > <h2>Experience with other database applications</h2> </td> </tr> <tr> <td > <h2>&nbsp;</h2> </td> <td > <h2>&nbsp;</h2> </td> <td > <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>Competencies</h2> </td> <td > <h2>Essential</h2> </td> <td > <h2>Desirable</h2> </td> </tr> <tr> <td > <h2>Motivation</h2> </td> <td > <p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p> <p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p> </td> <td > <h2>Self-motivated</h2> </td> </tr> <tr> <td > <h2>Technical expertise</h2> </td> <td > <p>Experience with designing, planning, implementing, and analysing surveys.</p> <p>Experience in participatory assessment, monitoring and evaluation.</p> <p>Strong time and task management skills</p> <p>Strong analytical skills</p> <p>Strong written and oral communication</p> </td> <td > <p>Experience facilitating focus group discussions or workshops.</p> <p>Strong report writing skills.</p> <h2>&nbsp;</h2> </td> </tr> <tr> <td > <h2>Team building</h2> </td> <td > <p>Team-player with good inter-personal and conflict resolution skills</p> <p>Willingness to support others and share the workload</p> </td> <td > <h2>Experience working with a multicultural team.</h2> <p>&nbsp;</p> </td> </tr> <tr> <td > <h2>Adaptability</h2> </td> <td > <p>Capacity to work under pressure and manage personal stress levels.</p> <p>Creative, open-minded, flexible, self-learner, problem-solver</p> </td> <td > <h2>Willingness to be stretched professionally, personally, and spiritually</h2> </td> </tr> <tr> <td > <p>&nbsp;</p> </td> <td colspan="2" > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Work conditions</strong></p> </td> <td colspan="2" > <p>This is a position based in Amman with regular field visits throughout Jordan.</p> </td> </tr> <tr> <td > <p>&nbsp;</p> </td> <td colspan="2" > <p>&nbsp;</p> </td> </tr> <tr> <td colspan="3" > <p><strong>Job Commitment</strong></p> </td> </tr> <tr> <td > <p><strong>Planned start date</strong></p> </td> <td colspan="2" > <h2>10^thSeptember 2026</h2> </td> </tr> <tr> <td > <p><strong>Duration of commitment</strong></p> </td> <td colspan="2" > <p>2.5 Months</p> </td> </tr> </tbody> </table> <p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>

<table border="1" cellpadding="0" cellspacing="0" width="737"> <tbody> <tr> <td ><br> <br> &nbsp; <p><strong>Job Title:</strong></p> </td> <td colspan="4" > <p>Communications and Campaigns Officer</p> </td> </tr> <tr> <td > <p>Job Type</p> </td> <td colspan="4" > <p>Open only to Nationals in Lebanon, Syria or Jordan.</p> </td> </tr> <tr> <td > <p><strong>Job Family:</strong></p> </td> <td colspan="4" > <p>Communications and Campaigns</p> </td> </tr> <tr> <td > <p><strong>Department </strong></p> </td> <td colspan="2" > <p>Communications and Campaigns</p> </td> <td > <p>Unit/Team:</p> </td> <td > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Grade and Salary:</strong></p> </td> <td colspan="2" > <p>C</p> </td> <td > <p>Contract Type:</p> </td> <td > <p>Fixed Term</p> </td> </tr> <tr> <td > <p><strong>Location:</strong></p> </td> <td colspan="2" > <p>Jordan (But Lebanon and Syria can be considered</p> </td> <td > <p>Budget Holder:</p> </td> <td > <p>No</p> </td> </tr> <tr> <td > <p><strong>Reports to: <em>(incl matrix reporting)</em></strong></p> </td> <td colspan="4" > <p>Communications and campaigns coordinator- ActionAid Arab Region</p> </td> </tr> <tr> <td > <p><strong>Direct Reports :</strong></p> </td> <td colspan="4" > <p>None</p> </td> </tr> <tr> <td > <p><strong>Matrix Reports:</strong></p> </td> <td colspan="4" > <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>DBS (CRB) / Police Check:</strong></p> </td> <td colspan="4" > <p>Required</p> </td> </tr> <tr> <td > <p><strong>This role require travel</strong></p> </td> <td colspan="4" > <p>Yes – within Arab Region</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Role Overview:</strong></p> </td> <td colspan="3" > <p>The Communications and Campaigns Officer will work under the direct management and supervision of the Regional Communications and Campaigns Coordinator and support the implementation of ActionAid Arab Region’s communications and campaigns strategy across regional programmes and humanitarian responses. The role will strengthen the visibility of ActionAid’s work, coordinate communications with partners across the region, develop high-quality multimedia content, and ensure the timely delivery of donor visibility and communications products. Working closely with programme teams and partners, and under the guidance of the Regional Communications and Campaigns Coordinator, the Officer will contribute to storytelling, digital engagement, media products, and campaign implementation across Jordan, Lebanon, Syria, and Tunisia.</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Areas of Responsibilities</strong></p> <p>&nbsp;</p> </td> <td colspan="3" > <p><strong>Key Activities</strong></p> <p>&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Communications and Visibility</strong></p> </td> <td colspan="3" > <p>&nbsp;</p> <ul> <li>Support in Implementing the regional communications and visibility plan.</li> <li>Develop high-quality communications materials including success stories, blogs, newsletters, press releases, fact sheets, presentations, and donor visibility products.</li> <li>Ensure all communications products comply with ActionAid branding and donor visibility requirements.</li> <li>Coordinate the production of communication materials with designers, photographers, videographers, translators, and consultants.</li> <li>&nbsp;Maintain and regularly update regional communications assets and multimedia libraries</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Digital Communications and Storytelling</strong></p> </td> <td colspan="3" > <p >&nbsp;</p> <ul> <li>Develop engaging content for social media platforms, including graphics, reels, videos, and digital campaigns.</li> <li>Draft compelling human-interest stories highlighting programme impact.</li> <li>Produce multimedia content including podcasts, short documentaries, interviews, and promotional videos.</li> <li>Support website and digital content updates.</li> <li>Monitor social media performance and prepare regular analytics reports with recommendations.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>Partner Coordination and Programme Support</strong></p> </td> <td colspan="3" > <ul> <li>Coordinate communications activities with partners across Jordan, Lebanon, Syria, and Tunisia.</li> <li>Follow up on the timely submission of stories, photographs, consent forms, quotes, and activity updates.</li> <li>Support visibility for programme launches, workshops, campaigns, donor visits, and regional events.</li> <li>Provide communications support to humanitarian responses and emergency interventions.</li> <li>Ensure communication deliverables are completed according to project workplans and donor requirements.</li> </ul> <p >&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Communications, Influencing and Coordination</strong></p> <p >&nbsp;</p> <p >&nbsp;</p> </td> <td colspan="3" > <ul> <li>Build and maintain effective working relationships with programme teams, partners, donors, consultants, and external service providers.</li> <li>Coordinate with internal teams to ensure consistent messaging across regional programmes.</li> <li>Support regional advocacy and campaign initiatives through strategic communications.</li> <li>Represent the Communications Unit in internal coordination meetings when required.</li> </ul> <p >&nbsp;</p> <p >&nbsp;</p> </td> </tr> <tr> <td colspan="2" > <p><strong>Other delivery on strategic/ functional priorities (Directorate-specific - maximum 5 KPIs)</strong></p> </td> <td colspan="3" > <ul> <li>&nbsp;Deliver high-quality communication products within agreed timelines.</li> <li>Strengthen ActionAid Arab Region's digital visibility and audience engagement.</li> <li>Ensure timely implementation of donor visibility requirements.</li> <li>Maintain an organized communications archive and asset management system.</li> <li>Contribute to innovation and continuous improvement of communications approaches</li> </ul> </td> </tr> <tr> <td colspan="2" > <p>&nbsp;</p> </td> <td colspan="3" > <p >&nbsp;</p> </td> </tr> <tr> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="743"> <tbody> <tr> <td colspan="2" > <p><strong>PERSON SPECIFICATIONS</strong></p> </td> </tr> <tr> <td > <p><strong>Education and Qualifications</strong></p> </td> <td > <p >&nbsp;</p> <ul> <li>Bachelor’s degree in communications, Journalism, Media, Public Relations, Marketing, or another relevant field.</li> <li>Master's degree is an advantage.</li> </ul> <p >&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Essential Experience</strong></p> </td> <td > <ul> <li>Minimum 3–5 years of professional experience in communications, media, public relations, or digital communications.</li> <li>Experience working with NGOs, humanitarian, or international development organizations.</li> <li>Demonstrated experience in content creation, digital storytelling, newsletters, and social media management.</li> <li>Experience coordinating communication activities across multiple countries is an advantage.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Essential Knowledge </strong></p> </td> <td > <ul> <li>Strategic communications and visibility.</li> <li>Digital communications and social media management.</li> <li>Storytelling and content development.</li> <li>Donor branding and visibility requirements.</li> <li>Humanitarian and development communications.</li> <li>ActionAid values and feminist leadership principles (desirable).</li> </ul> </td> </tr> <tr> <td > <p><strong>Essential skills</strong></p> </td> <td > <ul> <li>Excellent writing and editing skills in English and Arabic.</li> <li>Strong graphic design skills (Canva and Adobe Creative Suite).</li> <li>Video editing skills</li> <li>Excellent coordination and organizational skills.</li> <li>Strong interpersonal and stakeholder engagement skills.</li> <li>Ability to work independently and manage multiple priorities.</li> <li>Strong attention to detail and time management.</li> </ul> </td> </tr> <tr> <td > <p><strong>Language requirements</strong></p> </td> <td > <ul> <li>Fluency in English and Arabic (written and spoken).</li> <li>French is an advantage</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="104%"> <tbody> <tr> <td colspan="2" > <p><strong>Typical People Management Responsibility </strong></p> </td> </tr> <tr> <td > <p><strong>Approximate number of people managed in total</strong></p> </td> <td > <p><strong>NA</strong></p> </td> </tr> <tr> <td > <p><strong>Matrix Manager – (projects/dotted line)</strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Team Leader</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td > <p><strong>Grandfather- manager of Team Leaders/Managers</strong></p> </td> <td > <p><strong>No </strong></p> </td> </tr> <tr> <td colspan="2" > <p><strong>What is the global remit?&nbsp; Operates in:</strong></p> </td> </tr> <tr> <td > <p><strong>Own country</strong></p> </td> <td > <ul> <li><strong>Any country within ActionAid’s Arab regional Office remit. </strong></li> <li><strong>Only Nationals with Right to work in the country of Operation will be shortlisted &nbsp;</strong></li> </ul> </td> </tr> <tr> <td > <p><strong>Geographic Region</strong></p> </td> <td > <p><strong>Yes</strong></p> </td> </tr> <tr> <td > <p><strong>Multiple Geographic Regions</strong></p> </td> <td > <ul > <li>&nbsp;</li> </ul> </td> </tr> <tr> <td > <p><strong>Remit covers all ActionAid countries</strong></p> </td> <td > <p><strong>Yes (Only in Countries Under ActionAid Arab Regional Office remit)</strong></p> </td> </tr> <tr> <td > <p><strong>Financial (limits/mandates)</strong></p> </td> <td > <p><strong>within the Budget in concurrence with the Line Manager. </strong></p> </td> </tr> <tr> <td > <p><strong>Direct departmental budget: </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> <tr> <td > <p><strong>Organisation-wide expenditure </strong></p> </td> <td > <p><strong>No</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff.&nbsp;Other tasks may be assigned as necessary according to organizational needs.</p> <p>It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation’s values and code of conduct. Staff are also committed to:</p> <ul> <li><strong>&nbsp;&nbsp;Leading Innovation and Change </strong>Establish a culture of excellence in respective team that values experimentation and continuous improvement</li> <li><strong>Feminist Leadership</strong>: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)</li> <li><strong>AAI Values Practice: </strong>&nbsp;Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility</li> <li><strong>Promoting a healthy and safe working environment: </strong>ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a <strong>zero-tolerance </strong>policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>LINE MANAGER ; </strong><strong>Sabine Abi Aad</strong></p> </td> </tr> <tr> <td > <p><strong>DATE : 23 July 2026</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>PEOPLE AND CULTURE :</strong></p> </td> </tr> <tr> <td > <p><strong>DATE :</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p class="isSelectedEnd"><strong>Submission Instructions</strong></p> <ul> <li>Please submit your <strong>CV and Cover Letter</strong> electronically to <a href="mailto:ari.jobs@actionaid.org"><strong>ari.jobs@actionaid.org</strong></a>.</li> <li><strong>Deadline for submission:</strong> <strong>19 August 2026</strong>.</li> <li>All application documents should be submitted in <strong>PDF format</strong>.</li> <li>Please use the following subject line for your email: <strong>Application – <span class="text-token-text-primary cursor-text rounded-sm">[Position Title]</span> – <span class="text-token-text-primary cursor-text rounded-sm">[Your Full Name]</span></strong>.</li> </ul> <p>&nbsp;</p>

<p><u>AMR Technical Officer</u></p> <p><u>Job Summary:</u>&nbsp;</p> <p>The AMR Technical Officer will support the day-to-day implementation of antimicrobial&nbsp;resistance&nbsp;activities under the STRIDES Jordan Activity. Working under the supervision of the AMR &amp; IPC Advisor, the&nbsp;Antimicrobial Resistance&nbsp;Technical Officer will provide technical and operational support across AMR workstreams,&nbsp;assist&nbsp;in the development of AMR-related tools and materials, and coordinate with government counterparts and implementing partners as directed. The position contributes to AMR surveillance strengthening, capacity building, donor reporting, and workplan tracking, and ensures project activities are implemented in alignment with international best practices and Jordan’s National Action Plan on AMR.&nbsp;</p> <p>&nbsp;</p> <p><u>Accountabilities:</u>&nbsp;</p> <ul> <li>Provides technical support for the implementation of AMR activities in alignment with Jordan’s National Action Plan on AMR and relevant national guidelines.&nbsp;</li> </ul> <ul> <li>Supports strengthening of AMR surveillance systems, including data collection, analysis, and reporting at the facility and national levels.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;in the development and dissemination of AMR-related tools, guidelines, training materials, and technical briefs.&nbsp;</li> </ul> <ul> <li>Monitors and&nbsp;maintains&nbsp;AMR project protocols, instruments, data sets, manuals, and training materials.&nbsp;</li> </ul> <ul> <li>Conducts&nbsp;searches&nbsp;of&nbsp;published literature on evolving issues in AMR, antimicrobial stewardship, and related public health areas.&nbsp;</li> </ul> <ul> <li>Responds to technical requests and inquiries from internal and external staff related to AMR activities.&nbsp;</li> </ul> <ul> <li>Supports implementation of AMR activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines.&nbsp;</li> </ul> <ul> <li>Ensures AMR technical implementation is consistent with best practices and meets donor contractual obligations.&nbsp;</li> </ul> <ul> <li>Supports engagement with the Ministry of Health and relevant government entities on AMR surveillance and stewardship activities, as directed by the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Coordinates with operations and finance teams to support&nbsp;timely&nbsp;and on-budget implementation of AMR activities.&nbsp;</li> </ul> <ul> <li>Drafts AMR technical progress reports and contributes to all donor reporting requirements.&nbsp;</li> </ul> <ul> <li>Prepares and delivers presentations on AMR progress to the project team and relevant stakeholders.&nbsp;</li> </ul> <ul> <li>Contributes to the development and review of annual workplans and AMR technical deliverables.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;with the development of proposals and AMR technical design documents, based on direction from technical leadership.&nbsp;</li> </ul> <p><u>.Applied&nbsp;Knowledge &amp; Skills:</u>&nbsp;&nbsp;</p> <ul> <li>Working knowledge of AMR,&nbsp;antimicrobial susceptibility testing (AST) and AMR diagnostics,&nbsp;antimicrobial stewardship, and related public health areas, including familiarity with the Global Action Plan on AMR and WHO AMR core components.&nbsp;</li> </ul> <ul> <li>Understanding of Jordan’s public health system, national AMR landscape, and relevant government structures is an advantage.&nbsp;</li> </ul> <ul> <li>Experience supporting AMR programs and government counterparts in Jordan or the broader MENA region preferred.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both Arabic and English, written and verbal, is&nbsp;required.&nbsp;</li> </ul> <ul> <li>Strong organizational and analytical skills, with&nbsp;ability&nbsp;to manage multiple tasks and meet deadlines.&nbsp;</li> </ul> <ul> <li>Proficiency&nbsp;in MS Office and relevant data management tools.&nbsp;</li> </ul> <ul> <li>Ability to analyze and interpret AMR&nbsp;laboratory and surveillance&nbsp;data,&nbsp;identify&nbsp;errors, and prepare clear and&nbsp;accurate&nbsp;reports.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Supervision Given/Received:</u>&nbsp;&nbsp;</p> <ul> <li>Reports to the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Has no formal supervisory responsibility; may provide guidance to junior or support staff.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Education:&nbsp;</u>&nbsp;&nbsp;</p> <ul> <li>Bachelor’s degree or&nbsp;its international&nbsp;equivalent in Microbiology, Public Health, Laboratory Sciences, Pharmacy, or&nbsp;a related&nbsp;field.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Experience</u>&nbsp;&nbsp;</p> <ul> <li>Minimum&nbsp;4+ years of relevant experience in AMR, microbiology, antimicrobial stewardship, or&nbsp;a related&nbsp;public health field.&nbsp;</li> </ul> <ul> <li>Experience providing technical support to AMR or health security programs in Jordan or the MENA region preferred.&nbsp;</li> </ul> <ul> <li>Prior work experience in a non-governmental organization, government agency, or private organization&nbsp;operating&nbsp;in the public health or global health security space.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both<strong>&nbsp;Arabic and English</strong>, written and verbal, is&nbsp;required</li> </ul> <p>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</p> <p>FHI 360 is an <a href="http://www.fhi360.org/careers/eeo">equal opportunity and affirmative action employer</a> whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</p> <p>Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p> <p>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</p> <p><strong>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment&nbsp; process. If you have questions or concerns about correspondence from us, please email <a href="mailto:CareerCenterSupport@fhi360.org">CareerCenterSupport@fhi360.org</a>.</strong><br> <br> FHI 360 fosters the strength and health of its workforce through a&nbsp;<a href="https://www.fhi360.org/node/689">competitive benefits package</a>, professional development&nbsp;and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.</p> <p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>ROLE PURPOS</b>E</p><p>The Head of Programme and Strategy (HoPS) is a new consolidated senior leadership role that brings together programme implementation, technical quality, and organisational strategy under one unified mandate. The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The HoPS assumes full accountability for the effective delivery of all Plan Jordan programmes across all thematic areas and locations both host communities and Azraq Refugee Camp and is the primary custodian of Plan Jordan's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Jordan. The role operates deliberately across the humanitarian-development nexus, requiring a leader who can hold both dimensions simultaneously without compromising either. The post holder serves as a strategic thought partner to the Country Director, contributing to CMT leadership on organisational direction, programme innovation and evidence-based decision making, and works in close collaboration with the Head of Resources Mobilisation to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>Dimensions of the Role</p><ul><li>Reports to the Country Director and is a standing member of the Country Management Team (CMT).</li><li>Directly supervises: SOYEE Programmes manager, Inclusive Education/Protection Programmes manager, Impact and Research Manager, Technical specialists, and Senior International Expert</li><li>Oversees the implementation of the Plan Jordan Country Strategy, ensuring quality, evidence-based and rights-grounded delivery across all thematic areas.</li><li>Holds a unified mandate across two dimensions: (1) programme implementation and leadership; (2) technical quality, sector strategy and programme design; where as advocacy, influencing and strategic positioning is encompassed throughout.</li><li>Ensures effective and efficient use of organisational resources, adherence to all relevant Plan policies and procedures and local laws across the full programme portfolio.</li><li>Provides technical oversight across Plan Jordan's thematic sectors: Inclusive Quality Education (IQE), SOYEE (Skills, Opportunities and Youth Economic Empowerment), Child Protection and GBV, Psychosocial Support, and Gender.</li><li>Acts as the senior representative for Plan International Jordan at governorate, national, and where relevant, international levels.</li><li>Works in close collaboration with the Head of Resources Mobilisation, the P&amp;C Manager, the Head of Support Services, and the PMU to ensure integrated, cross-functional delivery.</li></ul><p>Accountabilities</p><ol><li>Strategic Planning and Country Strategy Implementation<ul><li>Lead and support the annual planning process for the full programme portfolio, ensuring alignment with the Plan Jordan Country Strategy and Plan International's global strategies and campaigns.</li><li>Work closely with all Country Office departments to ensure project budgets are developed and implemented in tandem with the country approved budget and relevant financial policies.</li><li>Ensure that all funded projects are implemented to a consistent high standard, on time, within approved budgets and in line with approved log frames.</li><li>Review and ensure alignment of programme priorities, strategies and plans with the Country Strategy and the broader Plan International frameworks.</li></ul></li><li><ul><li><br></li></ul></li></ol><p><b>Technical expertise, skills and knowledge</b></p><p>Essential</p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li></ul><p><b>Desirable</b></p><ul><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls &amp; young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Monthly progress report for the outputs<br> Work Location<br>UNRWA HQ Amman<br> Expected duration<br>6 Months<br> Duties and Responsibilities<br>1.Background The Central Support Services Division (CSSD) is responsible for providing integrated facilities management, infrastructure services, administrative systems, and sustainability support across UNRWA Headquarters in Amman. CSSD is currently implementing agency-wide improvements in facilities management efficiency, sustainable procurement, and environmental sustainability, including the Sustainable Management and Resource Efficient Transformation (SMART) Project. The incumbent will provide senior technical and coordination support to CSSD in strengthening integrated facilities management systems, infrastructure planning, and sustainability initiatives. 2.Objectives: This consultancy aims to provide CSSD with senior technical and coordination support in facilities and infrastructure management; coordination of construction, renovation, and capital works; integration of sustainable procurement and environmental sustainability practices; support for energy, utilities, and emissions reporting; monitoring of contracts, SLAs, and service delivery; implementation support for the SMART Project; and improvement of procedures and operations. 3.Functional Title, Duty Station, Duration, Project (if applicable) Senior Facilities Management, Infrastructure &amp; Sustainability Consultant -Local-Grade 16, HQA, 6 months with the possibility of further extension. 4.Scope of work The Consultant will be responsible for activities described below and to assist the …. Specific Outputs/Tasks include but not limited to: Duties Responsibilities, impact, and work relationships of the post: Facilities and Infrastructure Management The Consultant will coordinate CSSD facilities management operations and infrastructure-related activities, support the planning and delivery of renovation, refurbishment, and capital works projects, promote lifecycle asset management principles, assist in updating facilities management procedures, SOPs, and technical guidelines, and recommend measures to improve the efficiency of facilities services. Project Coordination and Technical Support The Consultant will coordinate infrastructure and renovation projects through all implementation phases, provide technical input for the planning, implementation, and monitoring of capital works, monitor compliance with technical standards, timelines, and quality requirements, identify risks and report on project progress and challenges, and liaise with contractors and stakeholders to help resolve project-related issues. Sustainable Procurement and Environmental Sustainability (SMART Project) The Consultant will support implementation of the SMART Project within CSSD functions, integrate sustainability principles into procurement and administrative processes, contribute to sustainable procurement initiatives and awareness activities, support the collection and reporting of energy, utilities, and emissions data, advance efficiency measures and environmentally sustainable practices, and assist in implementing environmental action plans and related reporting. Contract and Service Monitoring The Consultant will monitor facilities management service contracts and SLAs, review procurement specifications and service requirements, follow up on contractor and service provider performance issues, support compliance with agreed service standards, and document service delivery performance. Institutional Coordination and Reporting The Consultant will coordinate with CSSD units and internal stakeholders on facilities and sustainability matters, prepare reports, updates, and analytical summaries for management, support operational improvements and updates to procedures, and facilitate knowledge sharing and internal coordination on sustainability initiatives. Presence at the duty station is required. The nature of the assignment requires the incumbent to perform the duties on site, with regular site visits, inspections, coordination, and oversight. Remote working or working from home is not suitable for this assignment. 5.Deadlines and Fee Schedule Output: Monthly progress report for the outputs Deadline: By the end of each month Payment Date: JOD 1,190.44 Including 8.33% Indemnity<br> Qualifications/special skills<br>6.Qualification Requirements Academic and Professional qualifications (as applicable) Academic Qualifications: Minimum of a bachelor's degree from a recognized university in a field relevant to the scope of work, such as: Facilities Management, Civil Engineering, Environmental Management, or another related discipline. Experience: A minimum of Six years of progressively responsible experience is required in areas directly related to the scope of work, including facilities management, infrastructure coordination, construction or renovation project support, sustainable procurement, environmental sustainability, and contract or service monitoring. Experience with international organizations is considered an asset, and knowledge of the host country’s business environment, relevant laws, regulations, and practices is desirable. Technical Skills: • Sound knowledge of facilities management, infrastructure coordination, construction methods, health and safety requirements, and quality assurance practices. • Ability to review and interpret technical drawings, specifications, construction plans, procurement requirements, and service standards. • Strong skills in project coordination, monitoring, reporting, stakeholder follow-up, and contractor performance review. • Understanding of sustainable procurement principles, environmental sustainability practices, and energy, utilities, and emissions reporting. • Ability to support the development and update of SOPs, procedures, technical guidelines, and analytical reports. Other Requirements: • Ability to work under pressure and manage multiple tasks simultaneously • Strong interpersonal and communication skills • Proficient in MS Office applications and project management tools<br> Languages<br>• Excellent written and spoken English and Arabic are required.<br> Additional Information<br>COMPETENCIES • UN Core Values of Integrity, Professionalism, Respect for Diversity and Gender. • Professionalism: Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources, is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. • Communication: Proven ability to write in a clear and concise manner and to communicate effectively, including the ability to prepare reports and conduct presentations, articulating options concisely, conveying maximum information, making, and defending recommendations. • Teamwork: Strong interpersonal skills, including the ability to: operate effectively across organizational boundaries; and establish and maintain effective working relations with people in a multi-cultural, multi-ethnic environment, with sensitivity and respect for diversity Functional • Analyzing • Applying Technical Expertise • Planning and Organizing • Following Instructions and Procedures • Adapting and Responding to Change • Problem Solving Leadership (as applicable) • Delivering Results • Managing Complexity and Change • Managing tasks and priorities • Delivering results under pressure • Coordination and teamwork support DESIRABLE QUALIFICATIONS Specialization in Sustainability Administration and Procurement related issues with practical experiences in implementation of facility management and sustainable procurement projects Experience in UN Sustainability projects is an asset. Reporting and administration The incumbent reports to will report to the Head of Administrative Services Section and will be based within Administrative Services Section of the Central Support Services Division, HQ, Amman. The incumbent provides senior technical support and coordination across CSSD functions, working closely with facilities management, procurement, and sustainability focal points. 7.Schedule: Full time 8. CONDITIONS OF SERVICE The consultancy will span a period of 6 months with the possibility of further extension This consultancy is open to local applicants. The remuneration for this consultancy will be based on our local salary scale applicable to Grade 16; The consultant will be based in Amman<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF.</p><p>How can you make a difference? The purpose of this assignment is to strengthen UNICEF s global Education in Emergencies (EiE) response capacity within the Centre of Excellence (CoE) / Global Education Practice (GEP) by enhancing programme management, knowledge generation and management, data collection, monitoring and evaluation, reporting, communication, humanitarian advocacy, and capacity-building. The assignment will support UNICEF Country Offices (COs) in strengthening evidence-based programming across Level 2 and Level 3 emergencies, as well as protracted and at-risk contexts, with a focus on improving the generation, harmonization, real-time availability, analysis, documentation, and strategic use of data and evidence. This includes strengthening systems to track access, participation, retention, and learning continuity, particularly for displaced, refugee, and migrant children, children on the move overall. A strong emphasis will be placed on translating programme results, needs, and gaps into clear, data-driven insights and compelling humanitarian advocacy messages, and on ensuring that country-level achievements and challenges are effectively documented and amplified at regional and global levels, including partners and donors. The assignment will also contribute to strengthening coordination, standardized reporting and monitoring approaches, knowledge-sharing, and technical capacity across UNICEF offices and partners, supporting preparedness, response, recovery, and resilience-building efforts, with particular attention to the MENA region. Through these efforts, the assignment will reinforce UNICEF s leadership in advancing inclusive, resilient, and evidence-driven education systems for crisis-affected children and youth, including children on the move. Through these efforts, the assignment will support UNICEF s leadership in advancing inclusive, resilient, and evidence-driven education systems and services for crisis-affected children and youth, including children on the move.</p><p>If you would like to know more about this consultancy scope of work and detailed deliverables, please review the complete Terms of Reference here: ToR_TMCPHONE_NUMBER.pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To qualify as an advocate for every child you will have:</h2> <h3>Minimum requirements:</h3> <ul> <li><strong>Education:</strong> Advanced university degree (Master s degree or higher) in Education, Education in Emergencies, International Development, Social Sciences, Public Policy, International Relations, Humanitarian Affairs, Monitoring and Evaluation, Data Management, or another relevant field related to humanitarian and development programming.</li> <li><strong>Work Experience:</strong> Minimum 5 8 years of progressively responsible professional experience in Education in Emergencies (EiE), humanitarian programming, programme monitoring and evaluation (M&amp;E), data management, and/or education responses for displaced, refugee, asylum-seeking, migrant, and other children on the move.</li> <li>Demonstrated experience supporting humanitarian coordination, emergency reporting, information management, and evidence generation in Level 2 and/or Level 3 emergency contexts.</li> <li>Proven experience in monitoring humanitarian indicators and supporting reporting processes, including Humanitarian Action for Children (HAC), donor reporting, situation reports, dashboards, and other strategic reporting mechanisms.</li> <li>Strong experience in data collection, harmonization, analysis, visualization, and the development of analytical products to support evidence-based decision-making, programme adaptation, and learning continuity programming.</li> <li>Proven experience producing high-quality technical and knowledge products, including analytical reports, case studies, policy briefs, presentations, operational guidance, communication materials, and advocacy products.</li> <li>Experience facilitating knowledge-sharing initiatives, technical consultations, workshops, and inter-agency collaboration processes across global, regional, and country-level stakeholders.</li> <li>Previous experience working with UNICEF and/or within inter-agency humanitarian coordination mechanisms is strongly desirable.</li> </ul> <h3>Skills:</h3> <ul> <li>Strong technical expertise in Education in Emergencies (EiE), humanitarian programming, and learning continuity approaches for crisis-affected children and children on the move.</li> <li>Excellent knowledge of programme monitoring and evaluation methodologies, humanitarian indicators, results-based management, and accountability frameworks.</li> <li>Strong expertise in data management, information management, data analysis, visualization, and evidence generation in humanitarian contexts.</li> <li>Sound understanding of humanitarian coordination mechanisms, emergency response architecture, and humanitarian-development nexus approaches.</li> <li>Demonstrated ability to synthesize complex information and produce high-quality analytical, technical, and strategic written outputs for diverse audiences.</li> <li>Strong knowledge of UNICEF humanitarian frameworks and reporting processes, including Humanitarian Action for Children (HAC), situation reporting, and emergency monitoring systems.</li> <li>Excellent facilitation, coordination, stakeholder engagement, and partnership management skills.</li> <li>Ability to support harmonized reporting approaches, standardized indicators, and cross-country information-sharing processes.</li> <li>Excellent communication, drafting, interpersonal, and presentation skills.</li> <li><strong>Language Requirements:</strong> Fluent in English. Excellent language skills in both oral and written. Knowledge of another UN language is considered an asset</li> </ul> <h3>Desirables:</h3> <ul> <li>Experience supporting regional coordination, cross-country learning, and global or regional knowledge management initiatives.</li> <li>Experience developing dashboards, reporting tools, monitoring frameworks, SOPs, guidance materials, and knowledge management systems.</li> <li>Familiarity with UNICEF guidance and policies related to children on the move, refugee inclusion, and humanitarian programming.</li> <li>Experience supporting communication and advocacy efforts related to Education in Emergencies and humanitarian response.</li> </ul> <p>For every Child, you demonstrate...</p> <p>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values</p> <p>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.</p> <p><br></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement.<br> Responsibilities<br>Within the limits of delegated authority, the Contracts Management Officer will be responsible for performing the following duties: • Plans and manages all contractual aspects of a procurement project; • Establishes and maintain work programme and schedules for on-going contracts and newly planned ones. • Maintains effective relations with contractors and service providers. • Supports the development and implementation of operational plans, standard operating procedures (SOPs), initiatives and projects relating to contract compliance and performance management; • Supports the procurement process including providing input to statement of works/requirements (including articulation of performance standards and Key Performance Indicators), assist in the development of technical evaluation criteria and guidance during contract drafting. • Develops a quality assurance plan to provide a systematic method to evaluate services and products. • Participates in the development of contract risk assessments and risk management plans, including mitigating measures; • Develops contract compliance checklists and implementation plans. • Participates in the assessment of contractor performance, including advice and action to address instances of poor performance and/or non-compliance with contractual obligations. • Oversees the adherence to contractual agreements for material, equipment and production costs, performance requirements and delivery schedules by periodic and ad hoc checks. Recommends amendments and extensions of the contracts and advise affected parties on contractual rights and obligations. • Initiates contract close outs including identifying, documenting and disseminating best practices and lessons learned and securing the final contractor performance assessment. ensure the enforcement of UN contracts in consultation with the Supply Section, Contract Administration Unit at UNHQs, as appropriate, and liaising with other Departments on handling of claims and disputes, demanding specific performance, claiming against warranties, and other contractual remedies; • Supports the Procurement Unit in resolving within the terms and conditions of the contract of conflicts/performance issues arising in cases of poor performance or non-compliance with contractual obligation by either party to the contract; • Drafts relevant audit responses relevant to contract management in the mission or review any other audit responses that may have aspects purporting to the mission contract management; • Maintains electronic and hardcopy files and records to ensure proper accountability; • Implements work program; • Performs other related duties as required.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.<br> Education<br>High School diploma or equivalent is required. A first-level university degree in combination with 5 (five) years of qualifying experience may be accepted.<br> Job - Specific Qualification<br>Technical training or vocational certificate in Procurement and/or Contracts Management is desirable. Certificate of completion of CIPS Procurement at level 4 is required. (Certificate of completion to be attached). <br> Work Experience<br>At least ten (10) years of progressively responsible experience in contract/quality administration is required. Experience with regards to supply and management is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. A minimum of (10) ten years of progressively responsible experience in supply chain, contract management, and/or procurement of global service contracts or related field, with demonstrated expertise in drawdown, liquidation, closure activities is required. Working experience in ERP system such as SAP (UMOJA) is required. Experience in data analytics is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<p><strong>Job Title:</strong> Project Assistant</p> <p><strong>Department:</strong> Operations</p> <p><strong>Working time:</strong>&nbsp;Full Time (100%)</p> <p><strong>Contract Type and Duration:</strong> Fixed Term for 10 months</p> <p><strong>Location:</strong> Amman and Zarqa, Jordan</p> <p><strong>Job Purpose</strong></p> <p>The Project Assistant will provide direct support to the implementation of MAG’s Weapons and Ammunition Management (WAM) project activities, including training project delivery. The role is task-oriented and will involve assisting senior staff in administrative, logistical, and field-related duties to ensure the smooth execution of training and operational activities.</p> <p>The position requires a reliable and flexible individual capable of carrying out assigned tasks efficiently across different WAM functions.</p> <p><strong>Principal Responsibilities</strong></p> <p>Training Support</p> <ul> <li>Assist in preparing training venues by arranging materials, equipment, and other logistical requirements.</li> <li>Receive training materials from the logistics team and ensure they are properly organised and available for training sessions.</li> <li>Support trainers and Technical Field Managers during the delivery of training activities.</li> <li>Assist with participant registration, maintain attendance records, and ensure proper documentation during training.</li> <li>Provide general administrative and logistical support throughout training activities.</li> <li>Support WAM staff during field activities, including site visits and technical tasks as required.</li> <li>Assist in preparing, organising, and handling materials and equipment used in WAM activities.</li> <li>Support the tracking, storage, and management of consumables and operational items, and report any shortages to the line manager.</li> <li>Perform data entry and maintain basic records related to project activities.</li> <li>Carry out administrative duties such as filing, document preparation, record maintenance, staff daily attendance tracking, and monthly timesheet support.</li> <li>Maintain organised physical and electronic filing systems.</li> <li>Provide Arabic–English translation support when required.</li> <li>Assist with routine office tasks to ensure the smooth implementation of WAM activities.</li> <li>Drive the project vehicle (van) when required and transport trainees to and from training venues.</li> </ul> <p>Requirements</p> <ul> <li>Must have a good understanding of filing systems and data entry.</li> <li>Must have the ability to read and write in Arabic and in English language.</li> <li>Must be computer literate with Excel, Word, and PowerPoint.</li> <li>Preferably have a good understanding of relevant MAG operational reporting formats.</li> <li>Driving License: Valid driving license to drive a van</li> <li>Experience: At least 1 year of relevant experience in administrative support, training logistics, field activities, or similar roles.</li> <li>Education: Bachelor’s degree in business administration, public Administration, international relations, political science, management, or communications is required or equivalent study and experience.</li> </ul> <p><strong>GENERAL</strong></p> <p>All MAG staff are expected to undertake the following general duties:</p> <ul> <li>Work towards achieving departmental business plan objectives.</li> <li>Work within the framework of MAG’s core values, promoting its ethos and mission statement.</li> <li>Work as part of a team and liaise with other departments to ensure effective communication across the organisation.</li> <li>Ensure familiarity with and adherence to all MAG policies and procedures and the Safeguarding framework.</li> <li>Ensure confidentiality of information as required by MAG policies and procedures.</li> <li>Undertake any other duties appropriate to the post as may be required.</li> <li>Aware of gender mainstreaming and ready to participate in gender awareness courses/training</li> <li>Able to work in a mixed team</li> <li>Undertake and apply learning from appropriate training and development programmes.</li> <li>Understand and uphold the standards outlined in MAG’s Safeguarding Framework, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with MAG’s work and reporting concerns if they do arise.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Jeeny Jeeny is a mobile application that eases daily commuting and transportation.<br> Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions.<br> At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.<br> About the Role As an Operations Executive at Jeeny, you will be key to growing our business-to-business fleet.<br> Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, and Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful onboarding, seamless service delivery, and continuous account growth.<br> If you are an exceptional operations person who loves identifying new business opportunities, this role is built for you.<br> Key Responsibilities: Capacity Planning: Forecast demand and plan driver supply, fleet allocation, shift structures, and operational coverage to ensure service levels are consistently met.<br> Team Management: Support the B2B Operations team, fostering a high-performance culture focused on execution, accountability, and continuous improvement.<br> Training Sessions: Conduct on-boarding and ongoing training for operations teams, dispatchers, and drivers on operational processes, service standards, and SOP compliance.<br> Perform regular quality audits and spot checks.<br> Quality &amp; Service Excellence: Ensure accurate customer account configurations, ride scheduling, pricing, service availability, and operational data.<br> Monitor service quality and proactively resolve operational issues.<br> Customer &amp; Cross-Functional Collaboration: Partner closely with Sales, Account Management, Driver Operations, Product, Customer Support, and Finance teams to ensure successful on-boarding, seamless service delivery, and continuous account growth.<br> Operational Reporting: Track and analyse KPIs, prepare performance reports, identify trends, and recommend data-driven initiatives to improve operational efficiency and customer experience.<br> Vendor &amp; Fleet Management: Coordinate with fleet partners and drivers to ensure sufficient vehicle availability, compliance with operational standards, and consistent service quality.<br> Conduct Interviews: Lead the end-to-end hiring process for the B2B Operations team, including interviewing, on-boarding, and performance management.<br> Why Join Jeeny?<br> Be part of one of the leading mobility platforms in the region.<br> Work in a dynamic and collaborative environment.<br> Opportunity to lead impactful finance initiatives and process improvements.<br> Career growth and professional development opportunities.<br> A minimum of 2-4 years of experience in mobility, ride-hailing, logistics, transportation, or B2B operations.<br> Proficiency in English is essential.<br> Arabic is highly preferred.<br> Analytical Mindset: Strong ability to analyze operational data, identify trends, and make data-driven decisions to improve performance.<br> Leadership Skills: Proven experience leading operational teams with a structured, solution-oriented approach.<br> Technical Proficiency: Comfortable using operational dashboards, Excel/Google Sheets, CRM systems, and reporting tools.<br> SQL knowledge is a plus.<br> Problem-Solving Skills: Ability to identify operational challenges, prioritize effectively, and implement scalable solutions.<br> Stakeholder Management: Excellent communication skills with the ability to manage corporate clients, fleet partners, and cross-functional teams.<br> Operational Excellence: Strong understanding of service-level agreements (SLAs), dispatch operations, route optimisation, and ride fulfilment.<br> Agility &amp; Adaptability: Comfortable working in a fast-paced environment, managing multiple priorities, and responding quickly to changing business needs.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Commercial &amp; Shop Manager (Flowers Shop ) Amman <ul> <li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-147</li> <li><span>Position</span>: Commercial &amp; Shop Manager (Flowers Shop ) Amman</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman </li> <li> </li><li><span>Sector</span>: Hospitality</li> <li><span>Years of Experience</span> 8 years</li> <li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 1500 – 1700 JOD + Performance-based bonus.</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Commercial &amp; Shop Manager Overview Our client is a well-established premium business operating in the Floristry, Landscaping, and Events sector. We are seeking a commercially driven and hands-on <strong>Commercial &amp; Shop Manager</strong> to lead daily operations, develop new business opportunities, and drive sustainable revenue growth. This is a leadership role combining business development, sales management, team leadership, and operational oversight. Description Commercial Growth &amp; Business Development <ul> <li>Develop and execute a business development strategy to expand the company's presence across corporate, hospitality, events, and commercial sectors.</li> <li>Generate new business opportunities and manage the complete sales cycle from lead generation through negotiation and contract closing.</li> <li>Build and maintain a healthy sales pipeline while tracking leads, proposals, conversions, and revenue performance.</li> <li>Identify new market opportunities and strengthen long-term client relationships.</li> </ul> Sales &amp; Client Relationship Management <ul> <li>Develop strong relationships with corporate clients, hotels, event organizers, and strategic partners.</li> <li>Prepare commercial proposals and negotiate contracts to achieve business growth targets.</li> <li>Ensure high levels of customer satisfaction while maintaining long-term business partnerships.</li> <li>Monitor customer requirements and identify opportunities for repeat business and upselling.</li> </ul> Team Leadership &amp; Shop Management <ul> <li>Lead, motivate, and supervise the daily activities of the operational team.</li> <li>Set priorities, monitor performance, and ensure efficient coordination across all functions.</li> <li>Foster a collaborative and high-performance working environment focused on service excellence.</li> <li>Provide guidance and operational support whenever required.</li> </ul> Marketing &amp; Brand Development <ul> <li>Oversee marketing activities and social media initiatives to strengthen brand awareness and generate new business opportunities.</li> <li>Support the development of creative concepts that enhance the company's market positioning.</li> <li>Contribute to maintaining a premium customer experience across all sales and service channels.</li> </ul> Operations &amp; Performance Management <ul> <li>Oversee day-to-day shop operations to ensure smooth workflow and service quality.</li> <li>Coordinate operational schedules and support successful execution of projects and events.</li> <li>Assist in budgeting, performance monitoring, forecasting, and business reporting.</li> <li>Ensure operational excellence during peak business periods and major client projects.</li> </ul> Requirements <ul> <li><strong>Education:</strong> Bachelor's Degree in Business Administration, Marketing, Management, or a related field.</li> <li><strong>Experience:</strong> Minimum of <strong>5–8 years</strong> of progressive experience in business development, sales management, commercial management, or retail operations.</li> <li><strong>Industry Experience:</strong> Experience within <strong>floristry, landscaping, hospitality, events, luxury retail, or similar customer-focused industries</strong> is highly preferred.</li> <li><strong>Sales Experience:</strong> Proven track record in generating new business, developing B2B relationships, negotiating contracts, and achieving sales targets.</li> <li><strong>Leadership Skills:</strong> Previous experience leading teams and managing day-to-day business operations.</li> <li><strong>Skills:</strong> Strong commercial acumen, negotiation, leadership, customer relationship management, planning, organization, communication, and problem-solving skills.</li> <li><strong>Additional Advantage:</strong> Existing network within the hospitality, corporate, or events sectors will be considered a strong asset.</li> <li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li> </ul> Compensation &amp; Benefits <ul> <li><strong>Salary Range:</strong> <strong>JOD 1,500 – 1,700</strong> plus performance-based bonus.</li> <li><strong>Benefits:</strong> Family Health Insurance.</li> <li><strong>Working Schedule:</strong> <strong>45 Hours per Week.</strong></li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><strong><u>JOB PURPOSE</u></strong><br><span>The courier is responsible for sorting, delivering and picking up all inbound and outbound shipments within the service area designated by the company as per prescribed quality levels of service to our customers.</span><br><br><p><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong></p><br><br><br><br><p><span><span>1.</span></span><span>Ensure that all deliveries for each cycle are completed in a timely and professional manner as per DHL standards,</span></p><br><br><br><p><span><span>2.</span></span><span>Ensure that all shipment scanning and system requirements are completed as per standards, download of data is completed promptly to ensure 100% accurate and timely data to the network.</span></p><br><br><br><p><span><span>3.</span></span><span>Ensure that all-necessary paperwork for shipments associated with pick ups and deliveries is fully completed to DHL standards before the freight is sent to re-weigh to ensure perfect shipments.</span></p><br><br><br><p><span><span>4.</span></span><span>Maintain a proactive approach towards security of freight, facility and personnel and suggest smarter work practices that will ensure that through teamwork the staffmeet all KPI standards and our customers are continually provided enhanced services.</span></p><br><br><br><p><span><span>5.</span></span><span>Ensure a high level of rapport and communication is maintained with both internal and external customers while promoting DHL’s professional image.</span></p><br><br><br><p><span><span>6.</span></span><span>Promote and sell value added services like TDD, Import Express, Insurance and participate actively in the Sales lead incentive programme thus helping towards company revenue.</span></p><br><br><br><p><span><span>7.</span></span><span>Communicate with despatch professionally and as per time deadlines indicated to ensure that all pick ups and requests are actioned as per commitment to our customers.</span></p><br><br><br><p><span><span>8.</span></span><span>Ensure that the vehicle is clean and tidy at all times thereby portraying the image of a market leader and drive carefully and safely adhering to the traffic regulations of the country and ensuring safety of both self and others on the road.</span></p><br><br><br><p><span><span>9.</span></span><span>Comply with the ground operation ISO procedures as outlined in the manual and safe working practices both within and outside the workplace.</span></p><br><br><br><p><span><span>10.</span></span><span>Adhere to work timings, policies and procedures of the company, housekeeping guidelines and ensure that self is well groomed as per DHL dress code at all times.</span></p><br><br><br><p><strong><u>NATURE AND SCOPE</u></strong></p><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><br><p><span>The courier represents DHL to our customers on a day-to-day basis, hence the service extended and relationship developed with our customers strengthens the business relationship.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><br><p><span>Reports to the team leader.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><span>Internal</span><p><span><span>§</span></span><span>Service</span><span>Center</span><span>Managers</span></p><br><br><p><span><span>§</span></span><span>CS Supervisors and team leaders</span></p><br><br><p><span><span>§</span></span><span>CS staff</span></p><br><br><p><span><span>§</span></span><span>Despatch</span></p><br><br><p><span><span>§</span></span><span>Sales</span></p><br><br><p><span><span>§</span></span><span>Land operations</span></p><br><br><p><span><span>§</span></span><span>THP agents</span></p><br><br><p><span><span>§</span></span><span>Senior couriers</span></p><br><br><p><span><span>§</span></span><span>Services trainer</span></p><br><br><br><span>External</span><p><span><span>§</span></span><span>Customers</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><br><p><span><span>§</span></span><span>Manage the day to day issues and queries of customers in one’s own route.</span></p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><br><p><span><span>§</span></span><span>Can take decisions on individual run in terms of scheduling work load to ensure deadlines and standards are met.</span></p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organisation</span></strong></p><br><br><br><p><span><span>§</span></span><span>Organise their route to ensure that all deliveries, pickups, data download and paperwork are 100% completed as per standards.</span></p><br><br><p><span><span>§</span></span><span>Plan a course of action to ensure that individual targets on sales leads are met.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><br><p><span><span>§</span></span><span>Strive to meet pick up and delivery deadlines even on busy days without comprising on service to customers and completion of internal procedures, such as scanning, loading of data, courier de-brief, etc.</span></p><br><br><br><p><strong><u>KNOWLEDGE, SKILLS AND EXPERIENCE</u></strong></p><br><br><br><br><span>§</span><span>Prior experience in a service industry preferable</span><br><span>§</span><span>Excellent verbal and written English communication skills</span><br><span>§</span><span>Good planning &amp; organising skills</span><br><span>·</span><span>Demonstrates high level of commitment, energy and resilience.</span><span>·</span><span>Passion for delighting customers.</span><br><span>·</span><span>Committed to delivering quality results and exceeding expectations.</span><br><span>§</span><span>Good attention for detail</span><br><span>§</span><span>Good at building relationships and interpersonal skills</span><br><span>§</span><span>Team player</span><br><span>§</span><span>Self motivated and able to work pressure and time deadlines</span><br><span>§</span><span>Adheres to company policies and procedures</span><span>§</span><span>Have a valid and clean UAE driving licence</span><br> <br><br><br> </div>

<p><h4>Description</h4> <p>The penetration tester is responsible for conducting authorized security assessments across enterprise, government, and critical infrastructure environments to identify, validate, and report security vulnerabilities. As part of ZainTECH's cybersecurity practice, the role supports the delivery of penetration testing engagements across infrastructure, web, wireless, and applications.</p> <p>The penetration tester performs hands-on offensive security testing, validates exploitability of identified vulnerabilities, and delivers clear, actionable remediation guidance to customers. The role works closely with cybersecurity consultants, advisory teams, and customer stakeholders to help strengthen security posture and reduce organizational risk across the MENA region.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing & security assessments</strong></p> <ul> <li>Conduct penetration testing engagements across: external and internal networks, web applications, APIs and web services, wireless environments, infrastructure and supporting systems</li> <li>Execute testing activities in accordance with approved methodologies, industry standards, and customer-defined rules of engagement</li> <li>Identify, validate, and safely demonstrate security vulnerabilities and attack paths</li> <li>Assess exploitability, business impact, and risk exposure associated with identified findings</li> <li>Perform security validation and retesting activities following remediation efforts</li> </ul> <p><strong>Vulnerability analysis & reporting</strong></p> <ul> <li>Analyze identified vulnerabilities and security weaknesses to determine potential business impact</li> <li>Develop detailed technical findings and remediation recommendations</li> <li>Produce high-quality penetration testing reports that clearly communicate: vulnerability details, risk ratings, attack scenarios, business impact, remediation guidance</li> <li>Ensure findings are reproducible, technically accurate, and aligned with industry best practices</li> </ul> <p><strong>Testing governance & compliance</strong></p> <ul> <li>Conduct all testing activities within approved scope and rules of engagement</li> <li>Ensure customer systems, data, and environments are protected throughout testing activities</li> <li>Maintain strict confidentiality of customer information and testing results</li> <li>Adhere to applicable regulatory, contractual, and legal requirements governing penetration testing engagements</li> <li>Support compliance with NCSC Jordan licensing requirements and operational standards</li> </ul> <p><strong>Technical research & continuous improvement</strong></p> <ul> <li>Stay current on emerging threats, attack techniques, vulnerability trends, security research, offensive security tools and methodologies</li> <li>Contribute to the enhancement of penetration testing methodologies, tools, and processes</li> <li>Participate in internal knowledge-sharing initiatives and technical training programs</li> <li>Support continuous improvement activities within the cybersecurity advisory services practice</li> </ul> <p><strong>Cross-functional collaboration</strong></p> <ul> <li>Collaborate with penetration testing team leaders, cybersecurity consultants, security architects, managed security services teams</li> <li>Support remediation discussions and knowledge transfer activities where required</li> <li>Contribute technical expertise during customer engagements and security assessments</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognized university or academic institution</li> <li>Minimum 3 years of practical cybersecurity experience</li> <li>Demonstrated participation in at least two completed penetration testing projects</li> <li>Possession of at least one valid NCSC-approved penetration testing certification, including: Certified Ethical Hacker (CEH), CREST Registered Penetration Tester (CRT), Offensive Security Wireless Professional (OSWP), Offensive Security Certified Professional (OSCP), CompTIA PenTest+, or another NCSC-approved equivalent certification</li> <li>Hands-on offensive skills across network, web, and application testing, with command of common tooling (Burp Suite, Nmap, Metasploit) and scripting</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Answer patients' questions and determine how to assist them. Record patient symptoms, medical information, and changes in condition. Make referrals if necessary. Measure and record patients' vital signs. Recommend and implement patient care plans and interventions based on assessment of patient conditions. Administer medications or start intravenous fluids and note times and amounts. Provide basic patient care and treatments, such as taking temperatures/blood pressures, cleaning/dressing wounds, massaging muscles, or delivering hot/cold applications. Administer emergency treatment for injuries/illnesses; arrange medical care if necessary. Inform employer/employees of health problems to minimize or eliminate potential illness risks. Record, store, and maintain guests' assessment and counseling information. Maintain up-to-date knowledge of professional area, seek additional information when presented with unfamiliar situations; participate in ongoing professional development.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; use proper equipment; wear appropriate personal protective clothing. Maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Discuss work topics discreetly and quietly; speak with others using clear and professional language. Ensure employee compliance with company standards/policies and external regulations. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.</p> <p>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> Bachelor's degree from accredited university or college.</p> <p><strong>Related work experience:</strong> At least 3 years of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <h4>Required qualifications</h4> <p><strong>License or certification:</strong> Professional licensure as Registered Nurse in state of practice.</p> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p> <p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <h4>About JW Marriott</h4> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p> <p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>