وظائف مهندس تخطيط في الأردن
١٧٢٦ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the youth and civil society portfolio at country level</p>
<ul>
<li>Provide strategic direction for programme design and partnerships</li>
<li>Ensure alignment with national priorities and donor agendas</li>
<li>Along with Head of NFE Egypt and Head of NFE Iraq, and under the guidance of Director Youth and Civil Society, MENA, provide leadership and expertise across the region for the Global Programme.</li>
</ul>
<p><strong>Commercial and Financial Management</strong></p>
<ul>
<li>Manage and control the agreed budget, expenditure and income against plans, ensure accuracy of reports and ensure sound financial management and analysis across the portfolio through monthly finance reviews and quarterly business reviews.</li>
<li>Ensure timely and accurate planning and forecasting, timely reporting of risks, including financial and identify opportunities and mitigation actions.</li>
</ul>
<p><strong>Programme Management</strong></p>
<ul>
<li>Ensures that every project/programme is compliant with all internal policies and processes (for example safeguarding, EDI, supply chain management, social value and conflict sensitivity).</li>
<li>Contributes to development of, owns and delivers, the Programme Management Plan</li>
<li>Identifies risks in a project or programme and puts together mitigation strategies with SRO.</li>
<li>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports.</li>
<li>Undertakes programme-specific data collection as needed and works with colleagues to identify indicators and tools for data collection, quality assures all data, and undertakes basic analysis.</li>
<li>Supports the design of results-based programmes, including development of basic M & E plans and results frameworks.</li>
<li>Undertakes lessons learned and action-reporting and shares learning for future design.</li>
<li>Manages finance, procurement, compliance and reporting on a project/programme.</li>
<li>Works closely with sources of digital skills and expertise to ensure high quality digital inputs on programmes and projects.</li>
</ul>
<p><strong>Business Development</strong></p>
<ul>
<li>Supports the development and management of relationships with strategic clients and partners.</li>
<li>Applies due diligence requirements to potential partners.</li>
<li>Coordinates research in country/regional context, such as analysis of client and partner trends and opportunities.</li>
<li>Manages network of associate advisors, consultants and partners.</li>
<li>Embeds effective processes, standards and tools to support pipeline and consultant/partner relationship management.</li>
<li>Manages or supports the development of high-quality bids/ proposals.</li>
<li>Participates in contract negotiations with partners and clients, and prepares agreements such as non- disclosure, pre-bid, contract and partner and consultant agreements.</li>
<li>Ensures timely reporting and communication on externally funded contracts/grant funded initiatives.</li>
<li>Participates in programme and project reviews and closure activities, helping to ensure learning is embedded in the development of new business.</li>
<li>Supports product development in line with NFE Global Programme, contextualised to region and country.</li>
</ul>
<p><strong>Equality, Diversity and Inclusion (EDI)</strong></p>
<ul>
<li>To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people s well-being and mental health.</li>
<li>Understand the British Council s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Foundation level Project Management qualification (in-house training or evidence of CPD in this area could be considered) or relevant work experience.</p>
<p>Experience of civil society within the Jordanian context and the specific challenges within this space.</p>
<p>Experience of managing multi country or large in-country programmes that have met project closure and audit standards.</p>
<p>Knowledge and/or experience of working with at least two types of funding sources within a structured compliance regime.</p>
<p>Experience of client management, partner management and/or contract management.</p>
<p>Experience of managing a wide range of stakeholders.</p>
<p>Experience of managing projects or managing aspects of programmes.</p>
<p>Experience in spotting risk in a project or programme and putting together successful risk mitigation with SRO.</p>
<p>Understanding of MEL principles</p>
<p>Experience of managing teams.</p>
<p>Experience of conducting lessons learned reviews/After action reviews to inform future programme design and management.</p>
<p>Business development</p>
<p>Experience of youth programming.</p>
<p>Experience of programming to support women and girls in their engagement in public life.</p>
<p>Significant experience managing projects/programmes</p>
<p>Experience of managing dispersed teams, consultants and partners.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>This is a re-advertisement, candidates who have already applied do not need to re-apply.<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>For every child, the right to a Future<br>The ECAMENA Regional Office leverages expertise and scale across a diverse and rapidly evolving region that is playing an increasingly important role in shaping global agendas on the realization of child rights, human capital, migration, climate, equity, and digital transformation. It supports the achievement of UNICEF s Strategic Plan results in the context of rising needs and constrained resources. The region encompasses all country typologies, including high-income, middle-income, and low-income contexts, as well as fragile and conflict-affected settings, each with distinct development trajectories and policy drivers. This requires differentiated approaches, agile business models, strategic partnerships, and strengthened risk management. The region is further shaped by ongoing challenges such as conflict, migration, economic volatility, and varying degrees of political openness and reform. At the same time, countries across the region are connected by shared challenges and opportunities, including investment in the early years, addressing learning gaps and equipping adolescents and young people with 21st-century skills, the need for resilient national systems, and the imperative to strengthen child rights governance. In this context, the ECAMENA Regional Office acts in line with the organization s value proposition for Regional Offices through: (i) strategic leadership and governance; (ii) regional and political representation and engagement; (iii) programme oversight, knowledge, and foresight; (iv) digital transformation and innovation; (v) people-centered management; (vi) financial and risk management; (vii) supply and logistics; (viii) emergency preparedness and response; (ix)communication and strategic advocacy; and (x) partnerships and financing.<br>Within this framework, the security function is a critical enabler of acceptance, access, operational continuity, and UNICEF s ability to stay and deliver across the ECAMENA region. The function provides authoritative security advice, analysis, and quality assurance to the Regional Office, Centre of Excellence, and Country Offices, enabling risk-informed decision-making in a region characterized by complex emergencies, fragile settings, cross-border risks, and evolving threats to personnel, assets, and programme delivery. In line with the ECAMENA operating model, the security function advances four mutually reinforcing areas of work: strategic security risk management; evidence-informed analysis; region-wide security mainstreaming, culture and empowerment; and inter-agency coordination. The function is supported by broader regional security capacity across the region, including this post as deputy support to the Regional Adviser Security.<br>How can you make a difference?<br>Under the direct supervision of the Regional Adviser Security (P-5), the Security Manager (P-4) serves as the Deputy to the Regional Adviser Security for the ECAMENA Regional Office and provides high-quality security leadership, analysis, and technical expertise to the Regional Office and Country Offices across the region. The post plays a leading technical role in advancing strategic security risk management, evidence-informed analysis, region-wide security mainstreaming, and inter-agency coordination across ECAMENA, while providing authoritative technical advice, within established parameters, to senior regional and country management on person-centered security risk management approaches, broader security procedures, contingency planning, preparedness, access-related strategies, compliance, and operational security requirements. The role serves as a key technical expert to Country Offices in strengthening security analysis and risk mitigation measures and contributes to reducing risks to personnel, eligible family members, premises, assets, programmes, and operations in complex and high-risk environments. The incumbent also supports regional emergency response through surge deployments, country missions, capacity building, training, and thematic analysis of insecure environments, while helping ensure that security considerations are integrated into preparedness, programme continuity, and decision-making across the diverse ECAMENA context. In the absence of the Regional Adviser Security, the post acts as Officer-in-Charge on delegated technical matters, within established parameters, to help ensure continuity of the regional security function.<br>Key functions, accountabilities and related duties/tasks<br>Within the delegated authority and organizational structure, the incumbent may hold primary, shared, or contributory accountabilities for the following major duties and key outcomes:<br>• Regional Security Risk Management, Quality Assurance, and Planning<br>• Regional Security Analysis, Technical Services and Functional Continuity<br>• Programmatic Security Analysis, Access, and Decision Support<br>• Technical Security Coordination, External Liaison, and Partnership Building<br>• Regional Security Compliance, Technical Oversight, and Risk Escalation<br>• Security Innovation, Regional Learning, and Capacity Building<br><br></div></section>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>Supervisor: The incumbent reports to the Director of Communications.</p><p>Responsibilities</p><ul><li>Translates documents, reports, and website content from English into Arabic and vice versa for internal or external use, ensuring accuracy and precision.</li><li>Acts as interpreter at internal and external meetings, press briefings and other official occasions as required.</li><li>Assists the Head of Creative Digital Multimedia Communications with editing of UNRWA s official Arab language materials; collaborates with the Communications Division s Arabic desk in these tasks.</li><li>Edits and proofreads agency-wide documents, as required, including sensitive documents, pertaining to the work of the Executive Office and from other departments such as the Department of Legal Affairs, Department of Human Resources, Ethics Office, Office of the Ombudsman, Protection and Neutrality unit; and assists such departments in overseeing the final production of their key documents, bulletins and other issuances.</li><li>Performs other duties as may be assigned by the Director of Communications, including, where required, in support of other offices or departments in the Agency.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Applying Technical Expertise</li><li>Analyzing</li><li>Planning and Organizing</li><li>Delivering Results</li><li>Demonstrating Self-Awareness</li><li>Ability to work independently or in a team.</li><li>Tactful and well-developed political awareness.</li><li>Knowledge and experience of using computer with proficiency in word processing in English and Arabic.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>Advanced university degree (Master s or equivalent) from an accredited educational institution in English, translation and interpretation or a related field.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least seven years of experience in translation and interpretation work from Arabic into English and vice-versa, of which three years were in an international organization.</p><p>Excellent command of written and spoken English and Arabic is required.</p><p>You are required to have an advanced university degree (Master s or equivalent) from an accredited educational institution in English, translation and interpretation or a related field.</p><h2>Are you currently residing in Duty Station.</h2><p>It is required that you specify your current location.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>
<p>Industry Distribution and Payment Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes. Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery. Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value. Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation. Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs. Regional Mobilization Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents & Airlines), and to support new business cases or enhance products development . Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management. IATA Settlement Systems (ISS) and local Governance Support In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services. Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance. Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration. Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services. Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review. Teamwork and Expert Knowledge Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities. Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region. Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success. Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making. Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management- A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Location: Amman, Jordan Job Description: The Fresh Full Stack Developer is responsible for supporting the design, development, maintenance, and enhancement of application features across backend, frontend, and database layers.<br> This position is intended for a fresh graduate or early-career professional seeking to build practical experience within a structured development environment while working under the guidance of senior team members and adhering to established coding standards, SDLC processes, and architectural guidelines.<br> Key Responsibilities: Application Development: Support the development of backend services using C# and .<br>NET Core. Assist in the implementation of frontend components using jQuery, Bootstrap, and Metronic UI.<br> Contribute to the development and maintenance of RESTful APIs for internal and external use.<br> Participate in implementing business logic within multi-tenant environments under guidance.<br> Assist in maintaining Windows client applications where required.<br> Support mobile application tasks as assigned by the Development Team Lead.<br> Database & Data Handling: Write and maintain basic SQL Server queries, views, and stored procedures with support from senior developers.<br> Support efforts to ensure data accuracy, consistency, and reliability.<br> Follow best practices for database access, transactions, and data handling.<br> Assist in troubleshooting data-related issues.<br> Code Quality & Standards: Write clean, readable, and maintainable code in accordance with team standards.<br> Participate in code reviews and apply feedback in a timely manner.<br> Learn and follow defined architecture principles and design patterns.<br> Assist with improving and refactoring existing code under guidance.<br> Apply appropriate error handling, logging, and validation in assigned tasks.<br> SDLC & Delivery: Work within Agile/Scrum methodology.<br> Participate in sprint planning, daily standups, reviews, and retrospectives.<br> Complete assigned tasks within agreed timelines with support from the team.<br> Collaborate with QA to resolve defects and improve application quality.<br> Support deployments to QA and UAT environments when required.<br> DevOps & Repository Usage: Follow defined branching and merging practices.<br> Use GitHub / Azure DevOps repositories for source control.<br> Maintain clear and traceable commits aligned with assigned work items.<br> Assist in resolving build issues related to assigned code changes.<br> Knowledge Sharing & Documentation: Document assigned modules, APIs, and implemented logic.<br> Maintain up-to-date technical documentation for completed work.<br> Participate in knowledge-sharing sessions.<br> Communicate progress, issues, and understanding of assigned features to team members.<br> Collaboration & Communication: Work closely with Senior Developers and Development Team Lead.<br> Coordinate with QA, DevOps, and Infrastructure teams as needed.<br> Escalate blockers, questions, or unclear requirements in a timely manner.<br> Collaborate effectively with distributed teams.<br> Security & Compliance: Follow secure coding practices.<br> Handle sensitive data responsibly and confidentially.<br> Comply with internal security policies and access controls.<br> Support logging, traceability, and audit requirements as needed.<br> Job Relations: Reports to Development Team Lead.<br> Works closely with Senior Developers, QA, DevOps, and Infra teams.<br> Coordinates with Technical Delivery Lead as required.<br> Bachelor’s degree in computer engineering, Computer Science, or related field.<br> Fresh graduate or up to 1 year of experience in software development.<br> Competencies: Willingness to learn and respond positively to feedback.<br> Good organizational and time management skills.<br> Effective communication and documentation ability.<br> Analytical thinking and a problem-solving mindset.<br> Ability to work effectively within a fast-paced team environment.<br> Skills: Backend: Basic knowledge of C# and .<br>NET Core. Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.<br> Database: Basic knowledge of Microsoft SQL Server.<br> Real-time: Exposure to SignalR is a plus.<br> Version Control: Familiarity with Git (GitHub / Azure DevOps).<br> CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.<br> Documentation: Familiarity with SharePoint or internal documentation tools.<br> Project Management: Familiarity with Jira / Azure Boards.<br> Preferred Skills: Academic projects, internships, graduation projects, or personal projects are considered an advantage.<br> Basic familiarity with C#, .<br>NET Core, SQL Server, JavaScript, jQuery, and web application concepts.<br> Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.<br> Languages: Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>
<p><strong>Industry Distribution and Payment Support</strong></p><p>Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes.</p><p>Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery.</p><p>Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value.</p><p>Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation.</p><p>Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs.</p><p><strong>Regional Mobilization</strong></p><p>Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents & Airlines), and to support new business cases or enhance products development .</p><p>Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management.</p><p><strong>IATA Settlement Systems (ISS) and local Governance Support</strong></p><p>In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services.</p><p>Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance.</p><p>Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration.</p><p>Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services.</p><p>Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review.</p><p><strong>Teamwork and Expert Knowledge</strong></p><p>Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities.</p><p>Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region.</p><p>Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success.</p><p>Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making.</p><p>Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management- A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>
<p>Thrive is a leading behavior change technology company founded by Arianna Huffington in 2016 with the mission to end the stress and burnout epidemic. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive s Microsteps small, science-backed steps to improve health and productivity have been adopted by employees at more than 125 organizations in over 140 countries, from frontline and call center workers to executives at multinational companies. If you re not sure that you re 100% qualified, but this sounds like a role you would Thrive in we want you to apply! We believe skills are transferable and passion for our mission goes a long way.</p><p>The Wellbeing Coordinator is the strategy & operations lead for a dedicated region within our Microsoft partnership, responsible for ensuring regional programming aligns with both Thrive s and Microsoft s global wellbeing strategy and mission. You will partner closely with the regional Health & Wellness Coach to drive program goals through a strategic, data-driven approach balancing local relevance with scalability. This role covers a complex, multi-country region spanning the Middle East, including Israel and Africa, and requires someone who can operate confidently across time zones (UTC+2 to +4) and cultural contexts. You will be the primary regional point of contact for Microsoft stakeholders, owning program delivery end-to-end from stakeholder discovery and event logistics to post-event follow-up and impact reporting.</p><p><b>How You ll Contribute</b></p><p>This role spans regional strategy and hands-on program delivery. You will set the direction for wellbeing programming in your region and own its execution end-to-end.</p><ul><li>Strategize & Align</li><li>Lead regional program strategy and planning, ensuring initiatives align with Microsoft s priorities and Thrive s global wellbeing strategy</li><li>Balance regional needs with global consistency, tailoring programming to local context without losing alignment to the broader strategy</li><li>Serve as the primary regional point of contact, building relationships with Microsoft regional leaders and wellbeing champions</li><li>Partner closely with the regional Health & Wellness Coach to align on shared program goals and a coordinated approach</li><li>Review content for alignment with Thrive frameworks, Microsoft requirements, and program goals before it reaches stakeholders</li><li>Deliver & Measure</li><li>Own regional program delivery end-to-end, from intake and stakeholder discovery through logistics, content coordination, and day-of readiness</li><li>Manage post-event follow-up, ensuring feedback and outcomes are captured and acted on</li><li>Track engagement, impact, and risk indicators using data and stakeholder feedback</li><li>Report progress and insights to leadership, flagging risks early and proactively improving programming</li><li>Navigate the practical realities of a multi-country region time zones, local context, and logistics so programming lands well everywhere it needs to</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of experience in program coordination or management, employee wellbeing, HR, Customer Success, or a related field</li><li>Strong project and event management skills, with the ability to run multiple initiatives end-to-end simultaneously</li><li>Experience operating in a co-delivery or partnership model</li><li>International experience working across regions or in a complex, virtual environment</li><li>Based in or able to work core hours across UTC+2 to +4, with genuine familiarity with the Middle East region, including Israel</li><li>An excellent communicator and relationship-builder who builds trust easily across diverse stakeholder groups, from wellbeing champions to regional business leaders</li><li>Analytical by instinct comfortable tracking metrics, pulling reports, and turning data into insights that shape program decisions</li><li>A proactive problem-solver who adapts quickly when priorities shift</li><li>Culturally aware, with a genuine focus on inclusivity and accessibility in program design</li><li>Comfortable operating in ambiguity and navigating grey areas with confidence</li><li>Skilled at balancing local relevance with global scalability able to tailor programming to a region while staying aligned to a broader strategy</li><li>Genuinely familiar with the Middle East and its cultural context, with real or lived experience in or near the region</li></ul>
<div><span style="font-size: 11px;"><b>Main Activities and Responsibilities:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Develop and execute PPC and performance marketing strategies aligned with brand awareness, qualified-lead generation, account openings, customer acquisition, retention, and business-growth objectives</span></div><div><span style="font-size: 11px;">Plan, launch, manage, and optimize campaigns across Google Search, Google Display Network, Performance Max, Demand Gen, YouTube Ads, Meta Ads, LinkedIn Ads, remarketing, and other approved digital advertising platforms</span></div><div><span style="font-size: 11px;">Conduct keyword, search-term, audience, competitor, placement, and market analysis to identify acquisition opportunities and improve campaign performance</span></div><div><span style="font-size: 11px;">Manage complete campaign setups, including objectives, structures, ad groups, keywords, negative keywords, audiences, bids, budgets, locations, devices, placements, schedules, creative assets, lead forms, landing pages, conversion settings, tracking, UTMs, and required pre-launch approvals</span></div><div><span style="font-size: 11px;">Generate qualified leads through Meta Instant Forms, LinkedIn Lead Gen Forms, campaign landing pages, callback forms, account-opening journeys, and other approved lead-generation channels</span></div><div><span style="font-size: 11px;">Track and analyze the full acquisition funnel from impression and click through lead submission, qualification, account application, verification, first deposit, and funded-client status, where systems and data permit</span></div><div><span style="font-size: 11px;">Work other relevant departments to evaluate lead validity, contactability, qualification, conversion, and reasons for non-conversion, and analyze results by platform, campaign, market, audience, keyword, creative asset, product, device, landing page, and funnel stage</span></div><div><span style="font-size: 11px;">Develop and optimize remarketing strategies for website visitors, incomplete registrations, submitted leads, inactive prospects, and other approved audience segments</span></div><div><span style="font-size: 11px;">Monitor and optimize CPC, CPM, CTR, CPL, cost per qualified lead, CPA, CAC, conversion rates, lead quality, ROI, and ROAS by adjusting budgets, bids, keywords, audiences, locations, devices, placements, frequency, creative assets, forms, and landing pages</span></div><div><span style="font-size: 11px;">Reduce irrelevant traffic, invalid clicks, poor-quality placements, audience overlap, creative fatigue, and inefficient advertising spend; prepare corrective action plans for underperforming campaigns and scale successful campaigns while protecting lead quality and conversion performance</span></div><div><span style="font-size: 11px;">Manage advertising budgets, pacing, forecasts, and spending allocations to maximize results and prevent overspending, underspending, or inefficient investment</span></div><div><span style="font-size: 11px;">Conduct structured A/B testing across advertising copy, headlines, calls to action, creative assets, audiences, keywords, bidding strategies, placements, lead forms, landing pages, and registration journeys; document hypotheses, budgets, timelines, results, insights, and recommended actions</span></div><div><br></div><div><span style="font-size: 11px;"><b>Required Skills & Experience:</b></span></div><div><span style="font-size: 11px;">Bachelor’s degree in Marketing, Digital Marketing or any related discipline</span></div><div><span style="font-size: 11px;">A postgraduate qualification in Marketing, Business, Data, or Digital Strategy is an advantage</span></div><div><span style="font-size: 11px;">5+ years of hands-on experience in performance marketing, PPC, paid advertising</span></div><div><span style="font-size: 11px;">Professional proficiency in written and spoken Arabic and English</span></div><div><span style="font-size: 11px;">Proven hands-on experience planning, setting up, managing, and optimizing Google Ads, Google Display Network, Meta Ads, LinkedIn Ads, and YouTube Ads campaigns</span></div><div><span style="font-size: 11px;">Proven experience managing significant advertising budgets and optimizing CPC, CPL, cost per qualified lead, CPA, CAC, ROI, and ROAS</span></div><div><span style="font-size: 11px;">Experience measuring and optimizing the full acquisition funnel from lead generation through qualification, account opening, and customer acquisition</span></div><div><span style="font-size: 11px;">Experience conducting structured A/B testing and conversion-rate optimization</span></div><div><span style="font-size: 11px;">Experience preparing performance dashboards, forecasts, and reports for management</span></div><div><span style="font-size: 11px;">Experience working with CRM systems, Sales teams, Data teams, Web Development teams, and other relevant stakeholders</span></div><div><span style="font-size: 11px;">Experience in brokerage, trading, fintech, banking, insurance, financial services, or another regulated sector is strongly preferred</span></div><div><span style="font-size: 11px;">Advanced knowledge of PPC and performance marketing principles</span></div><div><span style="font-size: 11px;">Advanced hands-on knowledge of Google Search Ads, Google Display Network, Performance Max, Demand Gen, YouTube Ads, remarketing, and conversion-focused campaign structures</span></div><div><span style="font-size: 11px;">Advanced practical knowledge of Meta Ads Manager, LinkedIn Campaign Manager, YouTube Ads, TikTok Ads, and other relevant digital advertising platforms</span></div><div><span style="font-size: 11px;">Strong knowledge of Google Analytics 4, Google Tag Manager, Google Search Console, and Google Ads conversion tracking</span></div><div><span style="font-size: 11px;">Strong knowledge of Meta Pixel, Meta Conversions API, LinkedIn Insight Tag, CRM integrations, and offline conversion tracking</span></div><div><span style="font-size: 11px;">Strong understanding of CPC, CPM, CTR, CPL, cost per qualified lead, CPA, CAC, ROI, ROAS, conversion rates, attribution, assisted conversions, view-through conversions, and lead quality</span></div><div><span style="font-size: 11px;">Strong understanding of keyword research, match types, search-term analysis, negative keywords, Quality Score, audience targeting, placement management, frequency control, and creative-fatigue management</span></div><div><span style="font-size: 11px;">Experience with CRM systems, lead-status mapping, offline conversion data, campaign dashboards, and </span></div>
<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for scalable, resilient, and value-driven operating models. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define their cloud strategy, shape cloud operating models, establish governance frameworks, and deliver transformation programs that create measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking a Cloud Strategy professional for our Amman office to support cloud strategy, Cloud Target Operating Model (CTOM), governance, value realization, and digital transformation engagements across the Middle East.</p><p>This role will provide hands-on delivery support, pursuit support, and thought-leadership contribution across complex cloud and digital transformation engagements. The selected candidate will work with high-performing teams locally and across the region, supporting clients as they assess current-state cloud maturity, define target-state ambitions, mobilize cloud governance, and build operating models that enable sustainable cloud adoption.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Strategy & Advisory</strong></p><ul><li>Support the design and delivery of cloud strategies, adoption roadmaps, and transformation cases.</li><li>Conduct current-state assessments, maturity diagnostics, and gap analyses.</li><li>Develop business cases, value propositions, and investment justifications for cloud initiatives.</li><li>Translate cloud strategy into practical initiatives, workplans, and implementation roadmaps.</li></ul><p><strong>Cloud Target Operating Model (CTOM) & Governance</strong></p><ul><li>Design and document Cloud Target Operating Models including organization, governance, service models, operating processes, and roles and responsibilities.</li><li>Support the definition and mobilization of Cloud Centres of Excellence (CoE).</li><li>Translate regulatory, risk, and policy requirements into practical governance frameworks.</li><li>Support cloud governance, demand management, value tracking, FinOps, and control framework design.</li></ul><p><strong>Delivery, PMO & Stakeholder Support</strong></p><ul><li>Support or lead delivery workstreams depending on level and engagement requirements.</li><li>Assist with delivery governance, planning, RAID management, status reporting, and stakeholder communications.</li><li>Engage with client stakeholders across IT, digital, security, finance, procurement, governance, and business leadership.</li><li>Prepare professional consulting documentation, executive materials, workshop packs, and decision papers.</li></ul><p><strong>Pursuits & Thought Leadership</strong></p><ul><li>Support cloud-related RFPs and pursuits, particularly cloud strategy, CTOM, governance, value realization, and operating model sections.</li><li>Contribute to EY cloud thought leadership, whitepapers, reusable assets, accelerators, and executive materials.</li><li>Support capability building and knowledge transfer to junior team members and wider practice teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Experience in cloud strategy, IT strategy, operating model, technology advisory, or digital transformation roles.</li><li>Strong understanding of public cloud platforms including Azure, AWS, and/or GCP at architecture, governance, and operating model level.</li><li>Experience with Cloud Operating Models, Cloud CoE design, IT Target Operating Models, cloud governance, or cloud transformation programs.</li><li>Strong structured problem-solving, stakeholder management, communication, and consulting documentation skills.</li><li>Ability to support workshops, interviews, diagnostics, maturity assessments, roadmaps, and gap analysis activities.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Management, or a related discipline.</li><li>Good written and spoken English; Arabic language capability is advantageous but not mandatory.</li></ul><p><strong>Ideally, You'll Also Have</strong></p><ul><li>Experience with FinOps, cloud cost governance, or cloud value realization.</li><li>Exposure to regulation, cybersecurity, risk, data sovereignty, or cloud compliance topics.</li><li>Experience working with GCC public sector clients or regulated industries.</li><li>Experience contributing to RFPs, proposals, client pursuits, whitepapers, or executive thought leadership.</li><li>Consulting experience with a Big 4 consultancy firm, technology advisory firm, or leading system integrator.</li></ul><p><strong>What We Look For</strong></p><p>We are looking for professionals who combine structured consulting skills, cloud advisory knowledge, stakeholder engagement capability, and a passion for helping clients drive measurable transformation through cloud-enabled operating models.</p>
<p>Org. Setting and Reporting This position is located in the office of the Special Envoy of the Secretary-General for Yemen (OSESGY). This position located in Amman, Jordan. The Interpreter will report to the Chief of Staff.</p><p>Responsibilities Within delegated authority, the incumbent will be responsible for the following:</p><ul><li>Provides consecutive and simultaneous interpretation between local language(s) and designated UN working language(s) at meetings, conferences, negotiations and operational activities, facilitating communication between UN officials, national authorities and other stakeholders.</li><li>Ensures interpretation services meet high standards of accuracy, consistency and fidelity to the meaning, tone and nuances of original statements, using appropriate UN terminology and linguistic conventions.</li><li>Provides escort and field interpretation for visiting delegations from UN Headquarters, senior mission leadership and external partners during official visits, missions and field activities.</li><li>Facilitates communication between the organization and host-country institutions and national counterparts, providing interpretation and translation support as required.</li><li>Provides interpretation and translation services during meetings, conferences and official engagements, including those involving senior management or high-level stakeholders.</li><li>Reviews, edits and proofreads translated texts to ensure linguistic accuracy and consistency, and maintains terminology resources, glossaries and reference materials to support interpretation and translation work.</li><li>Interprets specialized terminology including legal, technical and colloquial language across various substantive areas of work.</li><li>Provides written translation and interpretation of documents received from substantive sections, including correspondence, briefing notes, reports, agreements and other official communications.</li><li>Contributes to the development and maintenance of terminology databases and reference materials, identifies emerging terminology, and ensures consistent application of established UN terminology standards.</li><li>Supports the Chief/Head of Unit in organizing and planning interpretation services, contributes inputs to language service work strategies, and supports coordination of interpretation activities within the unit.</li><li>Ensures appropriate cultural and linguistic adaptation of translated materials to ensure clarity and relevance in the local context.</li><li>May be assigned to high-level or sensitive meetings, ensuring strict confidentiality and professionalism.</li><li>May coordinate interpretation assignments and act as lead interpreter during major meetings, missions or conferences, as required.</li><li>Performs other related duties as required.</li></ul><p>Competencies</p><ul><li>Professionalism: Shows pride in work and achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Show persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li>Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.</li><li>Client Orientation: Considers all those to whom services are provided to be</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Professionalism: Shows pride in work and achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Show persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p>Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.</p><p>Client Orientation: Considers all those to whom services are provided to be</p>
<p><h4>Job description</h4>
<h4>Synopsis</h4>
<p>Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad’s profitability objectives achievement.</p>
<h4>Accountabilities</h4>
<ul>
<li>Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.</li>
<li>Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.</li>
<li>Build your status as a ‘trusted advisor’ to ensure a long-lasting fruitful business relationship with major accounts.</li>
<li>Research, gather, share and analyze competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.</li>
<li>Cooperate with global sales enablement to determine the best promotion sales techniques.</li>
<li>Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.</li>
<li>Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.</li>
<li>Interact with various regional and HQ stakeholders.</li>
<li>Represent Etihad in client meetings or external events when required.</li>
<li>Lead and initiate the strategy in developing any new station or territories, be the primary point of contact for GSA (if any).</li>
<li>Lead country or area commercial projects as defined by the department.</li>
<li>Act as a coach or mentor for any new sales representative in the country or region, supporting the new joiner by establishing a training plan, accompanying them on initial client visits, supporting in familiarization with internal tools and processes, and being a day-to-day point of reference.</li>
<li>Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by sales strategy and planning.</li>
<li>Analyze the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to revenue premium.</li>
<li>Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.</li>
<li>Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.</li>
<li>Complete all Etihad commercial training and act as a thought leader in your area of specialism.</li>
<li>Maintain the customer data current in Etihad’s CRM tool.</li>
</ul>
<h4>Qualifications</h4>
<h4>Education & experience</h4>
<ul>
<li>Bachelor’s degree with 4 years of relevant experience in sales.</li>
<li>Relevant commercial and analytical work experience.</li>
<li>Ability to lead a team, including coaching and mentoring.</li>
<li>Understanding of strategic topics and prioritization of projects.</li>
<li>Ability to represent the station or country, including ability to collect, sort and present information to different audiences.</li>
<li>Managing multiple stakeholders from various departments to achieve our goals.</li>
<li>This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue.</li>
</ul>
<h4>Additional information</h4>
<p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p>
<h4>Recruitment fraud alert</h4>
<p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>
<p>Support the execution of the Bank s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency. The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership & People Management</strong></p><ul><li>Define the Unit s objectives and KPIs in alignment with the Department s strategy.</li><li>Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.</li><li>Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit s responsibilities.</li><li>Promote collaboration, creativity, accountability, and continuous improvement within the team.</li></ul><p><strong>Innovation Delivery</strong></p><ul><li>Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.</li><li>Coordinate the development of innovative digital products, services, and customer journeys across the Bank s electronic channels.</li><li>Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.</li><li>Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.</li></ul><p><strong>Market Research & Innovation Development</strong></p><ul><li>Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.</li><li>Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.</li><li>Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.</li><li>Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.</li><li>Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.</li><li>Support the implementation of customer-centric solutions that improve service quality and operational efficiency.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.</li><li>Support the evaluation of new technologies and partnership opportunities to enhance the Bank s innovation capabilities.</li><li>Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.</li></ul><p><strong>Innovation Governance & Reporting</strong></p><ul><li>Maintain the innovation pipeline and monitor the progress of innovation initiatives.</li><li>Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.</li><li>Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.</li><li>Identify project risks and recommend mitigation plans.</li></ul><p><strong>Innovation Culture</strong></p><ul><li>Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.</li><li>Promote knowledge sharing and innovation best practices across business units.</li><li>Encourage continuous learning and adoption of emerging technologies.</li></ul><p><strong>Business Continuity</strong></p><ul><li>Serve as a Primary or Alternate member of the Bank s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.</li><li>Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.</li><li>Experience managing cross-functional projects and delivering digital initiatives within the banking sector.</li><li><strong>Skills & Competencies</strong></li><li>Innovation and Design Thinking</li><li>Digital Banking Knowledge</li><li>Product and Service Development</li><li>Project and Portfolio Coordination</li><li>Business Analysis and Problem Solving</li><li>Market Research and Competitive Analysis</li><li>Customer Experience (CX) Awareness</li><li>Stakeholder Management</li><li>Vendor and Partnership Coordination</li><li>Strong Communication and Presentation Skills</li><li>Planning and Organizational Skills</li><li>Analytical and Decision-Making Skills</li><li>Knowledge of Banking Products, Services, and Regulatory Requirements</li><li>Proficiency in Microsoft Office and the Bank s operating systems</li><li>Ability to work effectively under pressure and manage multiple priorities</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the cash and markets team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific market based assessments. The candidate should have a technical interest in research development on areas relating to liquidity analysis, supply chains and market functionality assessments. • Comprehensive secondary data review for triangulating relevant assessment data, such as import and export data, liquidity reports, financial analysis and contextual security developments, in support ofcash and markets research. • Conducting semi-structured interviews with key informants in order to enhance contextual understandings and compliment quantitative data. • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., liquidity reports, market functionality profiles). STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION INTERNAL COORDINATION • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. EXTERNAL COORDINATION • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Leading on external engagement related to project implementation and analytical research findings as necessary. The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIREMENTS</strong> • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; • Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo); • Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred; • Thematic experience Prior experience with cash and market research, or related professional experience, is required; • Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.); • Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset • Security environment Ability to operate in a complex and challenging security environment. • Experience in geographical region Past experience in the region is desirable; • Language skills Fluency in English required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Manager People Analytics, Payroll and Systems. The incumbent provides direct and/or technical supervision to professional and/or general services staff members and/or other personnel.</p><p>Responsibilities - Leads and oversees the end-to-end management of Agency-wide payroll operations and associated activities across all payroll areas, including Area Staff, International Staff, Limited Duration Contracts, Daily Paid, Consultants, off-cycle payrolls, Provident Fund withdrawals, payroll posting activities, bank files, and payroll-related financial reporting, ensuring accuracy, compliance, timeliness, and operational continuity. - Leads design, enhancement, automation, and continuous improvement of payroll and related systems, while managing and coordinating process automation initiatives, and enterprise HR digital transformation projects. Ensures alignment with organizational operational requirements, digital transformation objectives, audit standards, and evolving business needs, including integration and interoperability across SAP (REACH), E-Service Portal, ETM, BVU automation initiatives, and other HR platforms agency-wide. - Leads the planning, analysis, testing, quality assurance, user acceptance testing (UAT), implementation, and post-deployment monitoring of Change Requests (CRs), system upgrades, automation initiatives, and new HR/payroll functionalities. - Serves as the focal point between Human Resources, Finance, DITID, and Field Offices on payroll and related systems matter to ensure effective coordination, timely issue resolution, successful implementation of system enhancements, and smooth operational delivery. - Identifies payroll anomalies by reviewing transactions, resolves system and operational issues, and implements corrective and preventive enhancement measures to ensure integrity, accuracy, reconciliation, validation, auditability of payroll and HR data. - Leads and oversees the development and implementation of standardized HR process management frameworks and automated workflows, including payroll business processes, system functionalities, workflows, reports, inquiries, and operational controls, in collaboration with Finance, DITID, and HR stakeholders to improve efficiency, governance, transparency, compliance, and payroll services delivery while reducing manual interventions and operational risks. - Leads Agency-wide payroll-related reporting activities, including operational, analytical, statistical, audit, and management reports, ensuring high standards of data quality, consistency, and timely delivery to support strategic and operational decision-making. - Maintains Standard Operating Procedures, process documentation, system blueprints, operational guidelines, and user manuals updated and aligned with implemented processes and system functionality. - Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Adapting and Responding to Change. - Coping with Pressure and Setbacks. - Managing Complexity and Change. - Delivering Results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree (Master s or equivalent) from an accredited educational institution in management information systems, accounting, business administration, computer science or a related field.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>An advanced university degree (Master s or equivalent) from an accredited educational institution in management information systems, accounting, business administration, computer science or a related field is required. At least seven years of progressively responsible experience in HR operations, payroll management, HR/payroll systems development, process automation, business process improvement, workflow automation, Business process improvement is required.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>
<p><h4>Position summary</h4>
<p>As the W Insider Concierge, you are the face of the city’s hottest happenings — the in-the-moment connector who turns “Where should I go?” into “That was the best night of my life.” Stationed at the Whatever/Whenever Desk, you handle real-time guest needs, from booking last-minute tables at the most exclusive restaurants to securing VIP event access and arranging seamless transportation. You thrive on the energy of direct guest interaction, creating stories guests will retell long after they’ve checked out.</p>
<h4>Core work activities</h4>
<p><strong>Guest experience & service delivery</strong><br>
Engage actively with guests to build rapport and deliver thoughtful, elevated, and meaningful guest interactions. Greet and assist guests in the lobby as needed, offering directions, insights, and support. Respond to inquiries about property amenities, attractions, and events.</p>
<p><strong>Local expertise & partnerships</strong><br>
Maintain a curated database of local vendors, contacts, and partners. Stay ahead of city events, seasonal activities, and new openings to be able to provide customized recommendations to guests. Share maps, brochures, and custom recommendations. Manage vendor relationships to secure exclusive guest access. Liaise with external providers to confirm bookings and arrangements. Verify special requests are delivered exactly as promised when working with external providers.</p>
<p><strong>Continuous improvement</strong><br>
Log guest requests, feedback, and special notes for seamless team handovers. Follow up during the stay to confirm satisfaction and address evolving needs. Support with pre-arrival, amenity planning as needed.</p>
<p><strong>Brand representation</strong><br>
Keep a bold, stylish presence at the desk that reflects the brand vibe. Deliver “Whatever/Whenever” service with confidence and flair. Protect guest privacy and handle information with discretion.</p>
<h4>Minimum requirements</h4>
<p>High school diploma or GED and 2 years’ experience in guest services, front desk, or related professional area, OR a degree from an accredited university; no work experience required. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key job responsibilities</p><p>Business Transformation & Strategy:</p><p>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.</p><p>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.</p><p>3. Identify AI-first or automation opportunity to improve marketing & communications efficiency delivering OpEx saving</p><p>3. Lead large-scale transformation programs from business case development through implementation and adoption.</p><p>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.</p><p><br></p><p>Process Excellence:</p><p>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.</p><p>2. Establish standardized operating procedures and governance mechanisms across sales teams.</p><p><br></p><p>Technology & Automation:</p><p>1. Partner with WW & MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.</p><p>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.</p><p>3. Drive adoption of new sales technologies and ensure realization of business benefits.</p><p><br></p><p>Data & Performance Management</p><p>1. Build performance measurement frameworks and transformation scorecards.</p><p>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.</p><p>3. Develop executive dashboards and present progress updates to senior leadership.</p><p><br></p><p>Change Management</p><p>1. Lead cross-functional stakeholder engagement and change management activities.</p><p>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.</p><p>3. Build a culture of continuous improvement and data-driven decision making.</p><p><br></p><p>Program Leadership</p><p>1. Manage multiple transformation initiatives simultaneously across business units.</p><p>2. Define product/program milestones, risks, dependencies, and resource requirements.</p><p>3. Ensure projects are delivered on time, within scope, and with measurable business impact.</p><p><br></p><p>Basic Qualifications</p><p>- 5+ years of product or program management, product marketing, business development or technology experience</p><p>- Experience owning/driving roadmap strategy and definition</p><p>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.</p><p><br></p><p>Preferred Qualifications</p><p>- Experience in influencing senior leadership through data driven insights</p><p>- Experience working across functional teams and senior stakeholders</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of product or program management, product marketing, business development or technology experience - Experience owning/driving roadmap strategy and definition - Knowledge of AI automation/workflow orchestration/sales technology ecosystems- Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Procurement Specialist provides and coordinates day-to-day procurement operations, including specialized and complex processes and functions, ensuring consistency, timeliness and conformity with relevant rules, procedures and practices. He/ she provides procedural guidance to clients and staff across the Organization regarding procurement rules and procedures.</p><p>Tasks and responsibilities</p><ul><li>Coordinate and support the implementation of procurement activities for FAO Jordan in accordance with FAO rules, policies, and procedures, including MS 502 and related applicable guidance.</li><li>Manage and monitor procurement requests received from projects and other internal requesters, including consolidation of procurement plans and follow-up on procurement milestones and progress.</li><li>Review purchase requisitions and related supporting documentation to ensure completeness, accuracy, and compliance with FAO requirements before initiating procurement actions.</li><li>Carry out local and international procurement processes for goods and services, including preparation of solicitation documents, issuance of tenders, receipt and opening of offers, evaluation of bids/proposals, and preparation of purchase orders and contracts, in full compliance with FAO rules and procedures.</li><li>Support the preparation, drafting, processing, and follow-up of contracts, purchase orders, amendments, renewals, and other procurement-related documents under the applicable operational modalities.</li><li>Ensure procurement actions are processed in a timely manner and provide regular updates to requesters and management on the status of ongoing actions and any related issues requiring attention.</li><li>Maintain and update supplier and vendor records, including identification of potential suppliers, review of supplier information, conduct of market research, and support to supplier sourcing and outreach processes, including calls for expression of interest where relevant.</li><li>Conduct market surveys and supplier research using available sources, including online resources, UNGM, and other relevant platforms, and maintain up-to-date supplier information by category and item.</li><li>Evaluate quotations and bids in line with prescribed procedures and prepare the required procurement documentation and analysis for review, approval, and committee submission as applicable.</li><li>Communicate procurement outcomes to successful and unsuccessful bidders after completion of the tendering process, in accordance with FAO procedures.</li><li>Act as secretary to the Local Procurement Committee (LPC) for procurement actions under the relevant modalities, including preparation and organization of documentation and records for committee review.</li><li>Raise and process purchase orders for goods and services in GRMS and other relevant corporate systems, ensuring correct data entry and compliance with approved procurement actions.</li><li>Review and maintain procurement records, registers, and filing systems for requisitions, tenders, contracts, purchase orders, and related correspondence to ensure completeness, traceability, and ease of retrieval.</li><li>Receive, track, and dispatch incoming and outgoing procurement correspondence and maintain proper records of official procurement communications.</li><li>Follow up on approved purchase requisitions, contractual actions, soft commitments, delivery status, and other procurement-related transactions to ensure smooth end-to-end processing.</li><li>Review supplier invoices related to procurement transactions, ensure proper registration and completeness of supporting documentation, and coordinate their onward submission for payment processing in line with applicable procedures.</li><li>In coordination with technical colleagues, follow up on contract execution issues, including delays, non-performance, quality concerns, and application of contractual remedies, as applicable and in line with FAO rules and contract provisions.</li><li>Liaise with Logistics Unit for timely preparation and obtaining letters of import exemption and re-export, follow up on clearance of goods and shipments and ensure safe arrival of the consignments to the final destinations</li><li>Obtain and maintain supplier performance documentation and relevant contract management records upon completion of procurement transactions.</li><li>Prepare monitoring reports, procurement statistics, status updates, and other analytical or management information related to procurement activities, as required.</li><li>Participate in meetings with suppliers, internal requesters, and other stakeholders to facilitate procurement planning, clarification, implementation, and resolution of operational issues.</li><li>Conduct preliminary quality assurance for LoAs, by making sure that in the LoA file all the documentation is in order and properly completed and filed, before final quality assurances is conducted by the Administration officer;</li><li>Perform any other related duties as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Procurement, Supply Chain Management, Business Administration, Logistics, Economics, Law, Public Administration or another related field</li><li>Five years of experience in procurement support work</li><li>Working knowledge of English</li><li>National of Jordan</li></ul><ul><li>FAO Core Competencies</li><li>Results Focus</li><li>Teamwork</li><li>Communication</li><li>Building Effective Relationships</li><li>Knowledge Sharing and Continuous Improvement</li></ul><ul><li>Technical/Functional Skills</li><li>Thorough knowledge of the procurement regulations and procedures of any public or international entity or organization.</li><li>Good knowledge of the International Commercial Terms (INCOTERMS) and their application.</li><li>Thorough knowledge of the ERP Procurement Module and ability to guide, direct and advise colleagues on its use and applications.</li></ul><ul><li>Selection Criteria</li><li>Very good knowledge of the MS Office package, Internet and office technology equipment</li><li>Thorough knowledge of UN system procurement regulations, policies and procedures.</li><li>Certification on procurement delivered from an internationally recognized institution is an asset.</li><li>Previous experience with the United Nations, NGOs, INGOs, or other international development organizations would be an asset.</li><li>Extensive knowledge and experience in iMIS reporting and monitoring tools.</li><li>Thorough knowledge of FAO's administrative policies and procedures.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concern. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>