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<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <ul> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <ul> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p> <p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p> <p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p> <p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p> <h4>What you'll do</h4> <ul> <li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li> <li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li> <li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li> <li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li> <li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li> <li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li> <li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li> <li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li> <li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li> <li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p> <p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p> <p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p> <p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p> <h4>What you'll do</h4> <ul> <li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li> <li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li> <li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li> <li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li> <li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li> <li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li> <li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li> </ul> <h4>Requirements</h4> <ul> <li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li> <li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li> <li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li> <li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> </ul> <h4>Benefits</h4> <ul> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> <h4>Requirements</h4> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> <h4>Benefits</h4> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li></p><p></p>

<p><h4>Description</h4> <p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p> <p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p> <p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p> <p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p> <h4>What you'll do</h4> <li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li> <li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li> <li>Debug and troubleshoot complex issues in live customer environments.</li> <li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li> <li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li> <li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li> <li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li> <h4>Requirements</h4> <li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li> <li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li> <li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li> <li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li> <li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li> <li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li> <li>Comfortable working remotely with customers across multiple global time zones.</li> <h4>Benefits</h4> <li>Top of the market compensation</li> <li>Health insurance</li> <li>Working at a high-growth, YC-backed startup</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Within delegated authority, the incumbent will be responsible for the following:</p> <ul> <li>Provides consecutive and simultaneous interpretation between local language(s) and designated UN working language(s) at meetings, conferences, negotiations and operational activities, facilitating communication between UN officials, national authorities and other stakeholders.</li> <li>Ensures interpretation services meet high standards of accuracy, consistency and fidelity to the meaning, tone and nuances of original statements, using appropriate UN terminology and linguistic conventions.</li> <li>Provides escort and field interpretation for visiting delegations from UN Headquarters, senior mission leadership and external partners during official visits, missions and field activities.</li> <li>Facilitates communication between the organization and host-country institutions and national counterparts, providing interpretation and translation support as required.</li> <li>Provides interpretation and translation services during meetings, conferences and official engagements, including those involving senior management or high-level stakeholders.</li> <li>Reviews, edits and proofreads translated texts to ensure linguistic accuracy and consistency, and maintains terminology resources, glossaries and reference materials to support interpretation and translation work.</li> <li>Interprets specialized terminology including legal, technical and colloquial language across various substantive areas of work.</li> <li>Provides written translation and interpretation of documents received from substantive sections, including correspondence, briefing notes, reports, agreements and other official communications.</li> <li>Contributes to the development and maintenance of terminology databases and reference materials, identifies emerging terminology, and ensures consistent application of established UN terminology standards.</li> <li>Supports the Chief/Head of Unit in organizing and planning interpretation services, contributes inputs to language service work strategies, and supports coordination of interpretation activities within the unit.</li> <li>Ensures appropriate cultural and linguistic adaptation of translated materials to ensure clarity and relevance in the local context.</li> <li>May be assigned to high-level or sensitive meetings, ensuring strict confidentiality and professionalism.</li> <li>May coordinate interpretation assignments and act as lead interpreter during major meetings, missions or conferences, as required.</li> <li>Performs other related duties as required.</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role:</p><p>We re seeking an experienced data scientists to deliver insights and act as the hands on modeling lead on client engagements. You will slice and dice data using various methods and create new visions for the future. You ll frame problems, engineer features, build and deploy models, and monitor them in production to support the customer value creation activities. You will ship models that run at scale, withstand audit, and clearly link to incremental business value. While mining, interpreting, and cleaning the data, you will be relied on to ask questions, connect the dots, and uncover hidden opportunities for realizing the data s full potential. The ideal candidate will have mathematical and statistical expertise, extensive programming experience in multiple languages along with natural curiosity and a creative mind.</p><p>Core Responsibilities:</p><p>Problem Framing &amp; Target Definition:</p><ul><li>Translate commercial goals into modeling problems (e.g., churn, propensity to buy, uplift, LTV, survival/tenure) with clear success metrics and guardrails</li><li>Identify relevant data sources to mine for client business needs, and collect large structured and unstructured datasets and variables</li></ul><p>Data Analysis:</p><ul><li>Serve as data strategist to identify and integrate new datasets and execute analytical experiments to help solve problems across various domains and industries</li><li>Devise and utilize algorithms and models to mine data, perform data and error analysis to improve models, clean and validate data for uniformity and accuracy</li><li>Analyze data for trends and patterns, and interpret data with clear objectives in mind</li></ul><p>Model Development:</p><ul><li>Create reproducible pipelines and a feature registry to calculate model inputs</li><li>Develop and evaluate churn, cross/upsell propensity, uplift/treatment effect, LTV, ranking/NBA models and select algorithms fit for data, scale, and explainability</li><li>Use clear control/holdouts, quantify precision vs. recall, calibration, and profit curves, simulate outcomes and set practical thresholds and simple policies (eligibility, suppressions, frequency caps)</li></ul><p>Operationalization:</p><ul><li>Implement analytical models in production by collaborating with software developers and machine-learning engineers</li><li>Implement scoring and integrate outputs with client MarTech/decisioning for SMS, email, in app, IVR, and agent assist</li><li>Set up monitoring (performance, drift, calibration, data quality), alerting, and retrain cadence with rollback criteria</li></ul><p>Governance, Risk &amp; Explainability:</p><ul><li>Produce model cards, document features/exclusions, and run proportionate explainability/fairness checks for regulated contexts and maintain audit ready artifacts</li></ul><p>Enablement &amp; Acceleration:</p><ul><li>Create templates, reusable code, and quick start notebooks, /coach client analysts on model usage and monitoring</li><li>Contribute to practice POVs/case studies as needed</li></ul><p>What we look for</p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 to 6 years of hands-on experience in applied data science with proficiency in data mining, mathematics, and statistical analysis</li><li>Experience either in an in house data science role at a leading industry player or in a consulting company AI &amp; Advanced Analytics team with multi industry exposure</li><li>Structured problem solver with strong client facilitation skills and executive storytelling ability (able to translate technical findings into clear commercial recommendations)</li><li>Advanced experience in pattern recognition and predictive modeling</li><li>Ability to work with multiple programming languages and datamining tools</li><li>Able to work effectively in a dynamic, research-oriented group that has several concurrent projects</li><li>Bachelor s degree in the field of computer science is preferred (not mandatory)</li></ul><p>Technical Expertise:</p><ul><li>Data platforms: Azure Synapse/Databricks, Google BigQuery, Snowflake, or Amazon Redshift</li><li>Languages: SQL, Python, R and SAS</li><li>BI/Reporting (any): Power BI, Tableau</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale.<br> As our platform grows, so does the complexity of the problems we solve.<br> Great product ideas are easy.<br> Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.<br> That's where this role comes in.<br> As a Product Owner, you'll sit at the center of product delivery.<br> You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.<br> Your impact won't be measured by how many Jira tickets you create.<br> It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.<br> You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.<br> If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.<br> What You'll DoCreate clarity where others see complexity You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.<br> Own squad readiness You'll make sure backlog items are ready before they enter development.<br> Engineers shouldn't be discovering major requirements halfway through a sprint.<br> You'll ensure the team has the context, detail, and alignment needed to deliver predictably.<br> Help the team build the right things You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.<br> Drive productive collaboration You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.<br> Challenge unclear thinking When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions.<br> Respectfully, but confidently.<br> Reduce delivery friction You'll identify risks, dependencies, and gaps before they become problems.<br> Your goal is to help the team spend less time clarifying work and more time delivering value.<br> Protect quality and customer experience You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.<br> Support successful launches You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.<br> Who You AreYou bring structure without creating bureaucracy You love organization, but you know process should help teams move faster, not slow them down.<br> You care about outcomes, not ticket completion Closing a story isn't success.<br> Solving a customer problem is.<br> You ask great questions You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.<br> You communicate clearly You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.<br> You thrive in cross-functional environments You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.<br> You have strong product delivery experience You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.<br> You're comfortable with technical concepts You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.<br> You're comfortable with ambiguity You won't always receive perfect requirements or complete information.<br> You're able to create clarity and move things forward without waiting for every answer.<br> You'll likely stand out if you have experience with: B2B SaaS products Customer Experience (CX) platforms Social listening or customer engagement tools CRM, CDP, analytics, or workflow products AI-powered products and automation Arabic-first or MENA-focused products Product analytics and adoption metrics What Success Looks Like Within your first few months: Backlog items enter development with significantly fewer unanswered questions.<br> Sprint planning becomes more predictable because work is properly prepared and understood.<br> Engineers spend less time seeking clarification and more time building.<br> Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.<br> Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.<br> Product releases are smoother because internal teams are prepared and aligned.<br> Most importantly, customers receive better products because the team consistently understands the problem before building the solution.<br> What The Hiring Process Will Look Like 1.<br> Intro call with TA 2.<br> Interview with HM 3.<br> Case Study 4.<br> Presentation Interview 5.<br> Culture fit / Offer At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement.<br> We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.<br> If that sounds like the environment where you do your best work, we'd love to meet you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"> Sales representative مندوب مبيعات <ul> <li><span>Posting Date</span>: 21/07/2026</li> <li><span>Ref</span>: SJOR-151</li> <li><span>Position</span>: Sales representative مندوب مبيعات </li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman </li> <li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 3-8 years of experience </li> <li> </li><li><span>Qualification</span>: Diploma in Business Administration or related field</li> <li><span>Salary</span>: Market Rate</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: مندوب مبيعات<span>.</span> الوصف الوظيفي تطوير المبيعات وتنمية الأعمال <ul> <li>المحافظة على العملاء الحاليين وتعزيز مستوى رضاهم وبناء علاقات طويلة الأمد معهم.</li> <li>البحث عن عملاء جدد وفتح أسواق وقنوات بيع جديدة.</li> <li>تنفيذ الزيارات الميدانية بشكل مستمر لزيادة فرص البيع وتوسيع الحصة السوقية.</li> <li>تحقيق أهداف المبيعات الشهرية والسنوية وفق الخطط المعتمدة.</li> </ul> إدارة علاقات العملاء <ul> <li>متابعة العملاء بشكل دوري والتعرف على احتياجاتهم وتقديم الحلول المناسبة.</li> <li>إعداد عروض الأسعار والتفاوض مع العملاء حتى إتمام عمليات البيع.</li> <li>معالجة استفسارات العملاء ومتابعة الطلبات لضمان تقديم خدمة متميزة.</li> <li>تمثيل الشركة بصورة احترافية والمحافظة على سمعتها في السوق.</li> </ul> متابعة السوق <ul> <li>متابعة حركة السوق والمنافسين واقتراح فرص جديدة للنمو.</li> <li>رفع تقارير دورية عن الزيارات، والمبيعات، وحركة العملاء.</li> <li>نقل ملاحظات العملاء واحتياجات السوق للإدارة للمساهمة في تطوير المنتجات والخدمات.</li> </ul> التعاون الداخلي <ul> <li>التنسيق مع الإدارات المعنية لضمان تنفيذ طلبات العملاء بكفاءة.</li> <li>متابعة عمليات التسليم والتحصيل عند الحاجة.</li> <li>الالتزام بسياسات وإجراءات الشركة وتحقيق أعلى مستويات الجودة في خدمة العملاء.</li> </ul> المتطلبات <ul> <li><strong>المؤهل العلمي:</strong> دبلوم - توجيهي فما فوق</li> <li><strong>الخبرة:</strong> خبرة عملية في مجال المبيعات، ويفضل في <strong>قطاع مواد التغليف والتعبئة (Packaging)</strong>.</li> <li><strong>المهارات:</strong> شخصية لبقة، مهارات تفاوض وإقناع ممتازة، قدرة على بناء العلاقات وإدارة العملاء، مهارات تواصل قوية، والقدرة على العمل الميداني وتحقيق الأهداف البيعية.</li> <li><strong>يفضل:</strong> امتلاك معرفة بالسوق المحلي وقاعدة عملاء في القطاع الصناعي أو التجاري.</li> <li><strong>اللغات:</strong> يُفضل وجود مستوى جيد في اللغة الإنجليزية.</li> <li><strong>التفرغ:</strong> جاهزية للالتحاق بالعمل فوراً أو خلال مدة لا تتجاوز 30 يوماً.</li> </ul> المزايا <ul> <li><strong>الراتب:</strong> <strong>500 – 750 دينار أردني</strong>.</li> <li><strong>العمولة:</strong> <strong>5 بالألف</strong> على المبيعات وفق سياسة الشركة.</li> <li><strong>بيئة عمل احترافية</strong> مع فرص للتطوير والنمو الوظيفي.</li> </ul> <br> More<br> </li> </ul> <br> <br></div> </div>

<p><h4>About the role</h4> <p>Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.</p> <p>This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.</p> <h4>What you'll do</h4> <strong>Brand management</strong> <ul> <li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li> <li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li> <li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li> <li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li> <li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li> </ul> <strong>Trade marketing & activations</strong> <ul> <li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li> <li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li> <li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li> <li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li> <li>Work closely with the sales team to align trade programs with distribution and volume targets.</li> </ul> <strong>Commercial planning & analysis</strong> <ul> <li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li> <li>Develop commercial plans, pricing proposals, and promotional calendars.</li> <li>Manage budgets within approved limits, with clear variance tracking and reporting.</li> <li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li> <li>Prepare concise management reports and presentations on brand and trade performance.</li> </ul> <strong>Distributor & stakeholder management</strong> <ul> <li>Serve as the key liaison between the company and brand principals/distributors.</li> <li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li> <li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li> </ul> <h4>What we're looking for</h4> <strong>Experience & background</strong> <ul> <li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li> <li>Proven track record of managing multinational brands and collaborating with distributors.</li> <li>Hands-on experience designing and executing trade activations and promotional campaigns.</li> <li>Background in budgeting, forecasting, and commercial planning.</li> <li>Experience working with regional markets is a strong advantage.</li> </ul> <strong>Skills & competencies</strong> <ul> <li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li> <li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li> <li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li> <li>Exceptional English communication skills, both written and verbal.</li> <li>Strong interpersonal and stakeholder management skills.</li> <li>Self-starter who thrives working independently in a fast-paced environment.</li> <li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Country : Amman, Jordan Advertising date : 09 July 2026 Submission date : 22 July 2026 before 23:55 Jordan time Funding : Kreditanstalt f r Wiederaufbau (KFW) Project Title :MENA Region NABNI/ Building for Peace (B4P) Facility Reference number : RFQ/BFPF/26/004 Contract Title: Communications and Multimedia Consultancy Content: Nabni is a project that seeks to further the Building for Peace approach, which aims to support locally led reconstruction processes in conflict-impacted communities in the MENA region. Funded by BMZ through KfW, Nabni finances and supports local civil society organisations in leading processes and projects that aim to build or rehabilitate physical or social infrastructure, strengthen governance, improve access to essential services, support or create livelihoods opportunities, or reinforce social ties at the local level. Nabni is seeking a qualified communications and multimedia consultancy firm to support the Facility in producing and disseminating high-quality communications outputs that clearly communicate its work, approaches, and impact. The assignment includes strategic and practical communications support, including written content, website and social media support, visibility materials, and the production of video and visual communication outputs for Nabni s communication channels. The selected firm will work closely with the Facility Management Unit, partners, donor representatives, NRC stakeholders, and other service providers to develop audience-focused communications products that improve understanding of Nabni s work and increase its visibility and reach among internal and external audiences. No margin of preference is applied; the Bid is open to all eligible Bidders. How to apply RFQ Download : If your company is interested in participating in RFQ, you are required to download the RFQ package, free of charge, using this link . Submission details: This RFQ follows a Two-Envelope process; details are outlined in the RFQ Remark: • Only valid registered companies are invited to apply; no sole trader submission is acceptable. • The Bid, as well as all correspondence and documents relating to the Bid, shall be written in English. • Offers must be submitted through the eTB system, and before the RFQ deadline expires. It will not be possible to submit your bid after the deadline or outside the eTB system. • For technical questions about the system , please get in touch with EMAIL_ADDRESS</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head Software Development Section &amp; Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries.<br> We work at the intersection of technology and business to help organizations build practical, scalable solutions that support real-world operational needs.<br> This is an opportunity to join a team focused on modern application development, data-intensive systems, and thoughtful engineering execution.<br> In this role, you will help build full stack applications that support complex data flows, interactive user experiences, and modern backend services.<br> You will contribute across the development lifecycle, partnering with design, product, engineering, and infrastructure stakeholders to deliver solutions that are reliable, maintainable, and aligned with user needs.<br> The work includes both hands-on product development and ongoing improvements to architecture, performance, and engineering practices.<br> Responsibilities Develop and maintain responsive web applications using React, TypeScript, and Vite.<br>js on the frontend, and Node.<br>js with TypeScript on the backend.<br> Design and implement data processing pipelines and RESTful APIs to handle and render large datasets effectively.<br> Implement backend solutions for streaming interfaces for Large Language Models (LLMs), supporting real-time data visualization and interactions.<br> Collaborate with UX/UI designers, product owners, and frontend engineers to prototype and refine user interfaces, ensuring seamless integration with backend systems.<br> Design and implement scalable, maintainable architectures for both frontend and backend systems.<br> Work closely with infrastructure teams to ensure efficient deployment and scaling of applications, including database optimization and API performance tuning.<br> Develop and maintain CI/CD pipelines for automated building, testing, and deployment of full stack applications.<br> Implement comprehensive testing strategies, including unit, integration, and end-to-end (E2E) testing, using tools like Playwright and Jest.<br> Optimize application performance, load times, and backend processing speed, especially for applications managing large datasets.<br> Stay updated with the latest full stack development technologies and best practices, suggesting improvements to the tech stack and development workflows.<br> Write clear, concise documentation for code, processes, and architecture decisions across the stack.<br> Participate in code reviews and provide constructive feedback to team members on both frontend and backend codebases.<br> Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.<br> Minimum of 5 years of professional experience as a Full Stack Engineer.<br> Expert-level experience with React, TypeScript, and Node.<br>js. Strong proficiency in HTML and CSS, including responsive design, cross-browser compatibility, and accessibility best practices.<br> Strong JavaScript skills, including asynchronous programming and closures.<br> Hands-on experience building and working with RESTful APIs, streaming data techniques, and frontend and backend architecture principles and best practices.<br> Proficiency with data visualization libraries such as ECharts, Recharts, or similar tools, along with experience using Git version control systems.<br> Eligibility to work in Jordan is a plus.<br></span> </div>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> <h4>Soft skills & professional competencies</h4> <li>Strong analytical and problem-solving skills.</li> <li>Excellent documentation and technical reporting capabilities.</li> <li>Ability to work under pressure and manage high-risk infrastructure changes.</li> <li>Effective communication with technical and non-technical stakeholders.</li> <h4>Education & certifications (preferred)</h4> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> <h4>Soft skills & professional competencies</h4> <li>Strong analytical and problem-solving skills.</li> <li>Excellent documentation and technical reporting capabilities.</li> <li>Ability to work under pressure and manage high-risk infrastructure changes.</li> <li>Effective communication with technical and non-technical stakeholders.</li> <h4>Education & certifications (preferred)</h4> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> </ul> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <ul> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> </ul> <h4>Soft skills & professional competencies</h4> <ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent documentation and technical reporting capabilities</li> <li>Ability to work under pressure and manage high-risk infrastructure changes</li> <li>Effective communication with technical and non-technical stakeholders</li> </ul> <h4>Education & certifications (preferred)</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> </ul> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <ul> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> </ul> <h4>Soft skills & professional competencies</h4> <ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent documentation and technical reporting capabilities</li> <li>Ability to work under pressure and manage high-risk infrastructure changes</li> <li>Effective communication with technical and non-technical stakeholders</li> </ul> <h4>Education & certifications (preferred)</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-OS1</span></p><br> <p><strong><span>About Us</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400+ empowered colleagues are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 825 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>QC officer (Instrumentation &amp; logistics)</strong></span> <span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li>Plan, execute, and document instrument qualification activities (IQ, OQ, PQ) for QC laboratory equipment in compliance with cGMP requirements.</li> <li><span>Develop, review, and maintain qualification protocols and reports in line with regulatory expectations.</span></li> <li><span>Perform and coordinate instrument calibration activities, ensuring adherence to approved schedules and acceptance criteria.</span></li> <li><span>Maintain and monitor calibration status, labels, and records to ensure traceability and compliance.</span></li> <li><span>Initiate, track, and follow up on preventive and corrective maintenance activities for laboratory equipment.</span></li> <li><span>Coordinate with external vendors/service providers for calibration, qualification, and maintenance services.</span></li> <li><span>Review and approve vendor documentation (certificates, reports) to ensure compliance with GMP and internal standards.</span></li> <li><span>Investigate and document instrument-related deviations, failure, and performance issues.</span></li> <li><span>Ensure proper change control is applied for any modification, repair, or upgrade of QC instruments.</span></li> <li><span>Identify and consolidate QC laboratory requirements for analysis, including reagents, columns, filters, spare parts, reference standards, and consumables.</span></li> <li><span>Initiate and manage purchase orders (PRs) in the ERP system based on QC needs and inventory levels.</span></li> <li><span>Coordinate with Procurement to track purchase orders (POs), ensuring timely processing and approval.</span></li> <li><span>Follow up with suppliers and internal stakeholders on order status, delivery timelines, and estimated time of arrival.</span></li> <li><span>Ensure timely receipt of materials to support uninterrupted QC testing activities.</span></li> <li><span>Perform goods receipt transactions in the ERP system, verifying quantities and documentation.</span></li> <li><span>Monitor and maintain inventory levels to prevent stock-outs or overstock situations.</span></li> <li><span>Track and manage vendor performance related to delivery timelines and material quality.</span></li> <li><span>Ensure proper documentation and traceability of all received materials (CoA, MSDS, etc.).</span></li> <li><span>Coordinate with QC heads to forecast future requirements based on testing plans and workload.</span></li> <li><span>Ensure proper handling, labeling, and storage of materials after receipt in accordance with specifications.</span></li> <li><span>Maintain and monitor storage areas (e.g., controlled rooms, refrigerators).</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul> <li><span>Bachelor’s degree in chemistry, or a related field.</span></li> <li><span>1 - 4 years of related quality experience.</span></li> </ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong>https://www.hikma.com/media/jukhqqdl/hikma-jordan-factsheet_-en-nov-2025.pdf</p><br> </div>