وظائف نسائية في الأردن
٤٦٧ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>Build and manage relationships with key B2O accounts across the MENA region, including businesses, schools, universities, and government organisations. Working closely with Sales and Delivery teams, you will help partner organisations maximise value from our solutions, achieve their objectives, and benefit from an exceptional experience throughout their journey with us.<br> <br><span><strong>Main Accountabilities</strong></span><br><p>Support the successful onboarding, delivery, and ongoing management of B2O accounts across the MENA region. You will work closely with Sales, Delivery, and Operations teams to ensure partner organisations are smoothly onboarded, trained on relevant products and systems, and receive a high-quality service experience. Acting as a key point of coordination, you will manage enquiries, resolve service issues, support delivery changes, and help drive continuous improvements based on stakeholder feedback.</p><br><br><p>Provide accurate reporting and operational support to strengthen account performance and customer outcomes. This includes maintaining client data and service records, producing insights and performance reports, monitoring engagement and programme outcomes, and supporting monitoring and evaluation activities. You will work with Account Managers to identify opportunities for account growth, retention, and improved service delivery through data-driven insights and proactive account support.</p><br><br><p>Build and maintain strong relationships with partner organisations while supporting business development and commercial operations. You will identify opportunities to add value through British Council products, services, events, and resources, contribute to key account plans, and support the generation of repeat and new business. In addition, you will ensure the effective administration of invoices, payments, contracts, and supplier documentation, while coordinating colleagues and stakeholders to deliver activities on time and to agreed quality standards.</p><br><br><p><span><strong>Qualifications & Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Proven experience managing client accounts and building strong customer relationships.</li><li>Good relationship management capability </li><li>Local language at C2 level for speaking and writing. English level at B2 speaking and writing </li><li>University degree or equivalent in a relevant subject or discipline </li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Sales or Marketing qualifications</li><li>B2O Sales experience particularly with education and government sectors</li><li>Experience of English Language Teaching and/or Assessment</li><li>Familiarity with Salesforce or use of similar CRM </li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Job Grade: 4/H</p><br><br><p>Contract: 7 Months Fixed Term Contract "<span>maternity cover"</span></p><br><br><p>Gross Monthly Salary: 645 JOD</p><br><br><p>Location: Jordan</p><br><br><p>Closing Date: 22 July 2026</p><br><br><p><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>1. Portfolio & Governance Support</span></p><br> <ul>
<li><span>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</span></li>
<li><span>Ensure adherence to PMO governance frameworks, policies, and standards.</span></li>
<li><span>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</span></li>
<li><span>Maintain and continuously enhance PMO processes, templates, and tools.</span></li>
</ul> <p><span>2. Project Oversight & Delivery Assurance</span></p><br> <ul>
<li><span>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</span></li>
<li><span>Conduct periodic project health checks and governance audits.</span></li>
<li><span>Identify risks and issues proactively and escalate with mitigation recommendations.</span></li>
</ul> <p><span>3. Reporting & Executive Insights</span></p><br> <ul>
<li><span>Develop and maintain portfolio dashboards and executive-level reports.</span></li>
<li><span>Consolidate project updates into clear, actionable insights for leadership.</span></li>
<li><span>Prepare reports and presentations for steering committees and executive meetings.</span></li>
</ul> <p><span>4. Resource & Capacity Management</span></p><br> <ul>
<li><span>Support resource planning and allocation across projects and programs.</span></li>
<li><span>Monitor resource utilization and highlight over- or under-allocation risks.</span></li>
<li><span>Collaborate with functional managers to ensure optimal workforce capacity.</span></li>
</ul> <p><span>5. Financial Tracking & Benefits Realization</span></p><br> <ul>
<li><span>Monitor project budgets, forecasts, and actual expenditures.</span></li>
<li><span>Ensure financial governance, accuracy, and cost control discipline.</span></li>
<li><span>Track and report benefits realization against approved business cases.</span></li>
</ul> <p><span>6. Risk, Issue & Dependency Management</span></p><br> <ul>
<li><span>Maintain centralized portfolio-level risk and issue registers.</span></li>
<li><span>Identify and manage inter-project dependencies.</span></li>
<li><span>Ensure timely escalation and resolution of critical risks and issues.</span></li>
</ul> <p><span>7. Tools, Systems & Data Management</span></p><br> <ul>
<li><span>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</span></li>
<li><span>Ensure data accuracy, consistency, and integrity across systems.</span></li>
<li><span>Promote adoption of PMO tools and best practices through training and support.</span></li>
</ul> <p><span>8. Continuous Improvement & PMO Maturity</span></p><br> <ul>
<li><span>Identify opportunities to improve PMO efficiency and maturity.</span></li>
<li><span>Benchmark against industry best practices and implement enhancements.</span></li>
<li><span>Support audits, assessments, and maturity evaluations.</span></li>
</ul> <p><span>9. Mentoring & Capability Building</span></p><br> <ul>
<li><span>Mentor and guide junior Project Managers and PMO team members.</span></li>
<li><span>Support training initiatives and knowledge-sharing programs.</span></li>
<li><span>Contribute to fostering a high-performance and collaborative PMO culture.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br>
<ul>
<li><span>Bachelor’s degree in Business Administration, Project Management, IT, or a related field.</span></li>
<li><span>Minimum 5–8 years of experience in PMO, project/program management, or portfolio management.</span></li>
<li><span>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</span></li>
<li><span>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</span></li>
<li><span>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</span></li>
</ul> <p><strong><span>Skills:</span></strong></p><br>
<ul>
<li><span>Strong analytical and problem-solving skills.</span></li>
<li><span>Excellent reporting and data visualization capabilities.</span></li>
<li><span>Effective stakeholder management and communication skills.</span></li>
<li><span>High attention to detail and organizational skills.</span></li>
<li><span>Ability to work in a fast-paced, multi-project environment.</span></li>
<li><span>Mentoring capabilities.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job description</h4>
<p>At EY, we’re all in to shape your future with confidence.<br>
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br>
Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p>
<h4>Your key responsibilities</h4>
<p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p>
<h4>Skills and attributes for success</h4>
<p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p>
<h4>Qualifications & experience</h4>
<ul>
<li>Nine years of professional experience in external audit</li>
<li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li>
<li>Experience with a Big 4 accounting firm</li>
</ul>
<p><strong>Ideally, you’ll also have:</strong></p>
<ul>
<li>Experience of risk-based audit process</li>
<li>Coaching, mentoring and counselling experience</li>
<li>Experience in the Middle East & North Africa (MENA) region</li>
<li>Proficiency in Arabic language</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>About EY</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PROFILE Title Economic Empowerment Programme Manager Functional Area Programme Reports to Head of Programme and Strategy Location Amman, Jordan Travel required As Required Effective Date ASAP Grade Level 16 The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp ROLE PURPOSE The Economic Empowerment Programme Manager leads the technical implementation and programme management of Plan Jordan's Skills, Opportunities and Youth Economic Empowerment (SOYEE) programming now repositioned under the broader Economic Empowerment thematic area. The post holder is part of the Programs Department, reporting to the Head of Programme and Strategy, and contributes to both programme implementation and business development. The Economic Empowerment Programme Manager provides technical leadership and quality assurance across Plan Jordan's economic empowerment portfolio, while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners. The role covers four interconnected technical areas: • Youth livelihoods and vocational skills: equipping vulnerable young people particularly young women, refugees and marginalised youth with market-relevant technical, soft and digital skills to access decent work. • Entrepreneurship and self-employment: supporting young people to establish and sustain micro and small enterprises through business development services, mentorship and access to finance linkages. • Financial inclusion: strengthening young people's financial literacy, access to savings mechanisms and linkages to financial service providers. • Private sector engagement: building strategic partnerships with employers, private sector actors and vocational training institutions to create demand-driven pathways to employment and self-employment for young people. The role also contributes to Plan Jordan's SOYEE Centre of Excellence a regional shared services platform hosted by PIJO by ensuring that programme evidence, tools and learning from Jordan's economic empowerment portfolio feed into the Centre's knowledge base and regional positioning. Dimensions of the Role • Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. • Directly supervises: project officers, field staff and partner focal points assigned to economic empowerment projects . • Holds budget holder accountability for all economic empowerment grants assigned to this position. • Covers Plan Jordan's full operational footprint across host communities and Azraq Refugee Camp. • Works closely with the Impact and Research Manager, Head of Resources Mobilisation, Head of Operations and Finance and PMU to ensure integrated delivery. • Contributes to the SOYEE Centre of Excellence as a technical resource, supporting regional knowledge sharing and evidence generation. Accountabilities 1. Technical Leadership Economic Empowerment Programming • Lead the technical design, adaptation and implementation of Plan Jordan's economic empowerment programming across all intervention modalities vocational skills, livelihoods, entrepreneurship, self-employment and financial inclusion ensuring approaches are market-relevant, gender-transformative and contextually appropriate for both host community and refugee youth. • Ensure skills and training programmes are aligned with Jordan's labour market demands and respond to the specific barriers faced by young women, youth with disabilities and refugee youth, integrating cross-cutting aspects including digital literacy, green skills, social and financial literacy, and disability inclusion. • Lead on the design and delivery of capacity-building programmes and contextualised training materials for staff, implementing partners and government counterparts across all economic empowerment modalities. • Oversee the quality of training and programme delivery by partners, ensuring minimum quality standards are consistently met across all modalities in-person, community-based and digital. • Lead the integration of financial literacy and financial inclusion components, ensuring young people particularly young women develop the knowledge, skills and access to manage their finances andengage with formal financial systems, including linkages to financial service providers, savings groups, microfinance institutions and digital payment platforms adapted to Jordan's regulatory context. • Lead the technical design and implementation of entrepreneurship and self-employment components, including business development services, mentorship, incubation support and access to finance linkages actively addressing social norms, mobility barriers and systemic constraints that limit young women's participation in enterprise. • Lead Plan Jordan's private sector engagement strategy, building and maintaining strategic partnerships with employers, private sector companies, industry associations and TVET institutions to create demand-driven pathways to decent work, including internship placements, on-the-job training arrangements, job fairs and employment matching services. • Conduct regular labour market assessments and employer consultations to ensure Plan Jordan's skills programming remains aligned with private sector demand, and work with the Head of Resources Mobilisation to identify corporate partnerships and private sector co-investment opportunities. • Coordinate with the Ministry of Labour, TVET institutions and other relevant government bodies on skills standards, certification, policy alignment and technical assistance. • Support the documentation and dissemination of programme models, success stories and lessons learned to inform programme improvement and advocacy. 2. Programme Management and Grant Accountability </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Technical expertise, skills and knowledge</h4><p>Essential</p><ul><li>Bachelor's degree Master's preferred in Economics, Business Administration, Social Sciences, International Development, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in youth economic empowerment, livelihoods, TVET or related programming; at least 5 years in field-based roles in an NGO or INGO environment.</li><li>Demonstrated technical expertise in at least three of the following areas: youth livelihoods, vocational skills development, entrepreneurship and business development, financial inclusion, private sector engagement, labour market analysis.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Strong understanding of the Jordan labour market context, including barriers to youth employment, TVET system, and regulatory environment for refugee economic participation.</li><li>Proven experience in private sector engagement including employer partnerships, demand-driven skills programming and labour market linkages.</li><li>Demonstrated commitment to gender-transformative programming and understanding of the specific barriers faced by young women and girls in accessing economic opportunities.</li><li>Strong facilitation skills and demonstrated experience in designing and delivering capacity-building programmes for staff, partners and government counterparts.</li><li>Proven experience managing and developing teams, including setting objectives, conducting appraisals and supporting staff development.</li><li>Excellent negotiation, coordination and representation skills with government, private sector and donor stakeholders.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li></ul><p>Desirable</p><ul><li>Experience with Plan International's Economic Empowerment / SOYEE framework, tools and global standards.</li><li>Familiarity with the SOYEE Centre of Excellence and Plan International's regional economic empowerment positioning.</li><li>Experience in digital skills and green skills programming.</li><li>Knowledge of financial service provider landscape in Jordan including microfinance and digital payment platforms.</li><li>Experience with donor reporting requirements for Danida, EU, FCDO, Novo Nordisk Foundation and similar institutional donors.</li><li>Familiarity with SAP or equivalent ERP systems for budget monitoring.</li><li>Experience working with refugee populations and understanding of the legal and regulatory framework governing refugee economic participation in Jordan.</li></ul><p></p></section>
<p><h4>Essential responsibilities:</h4>
<p>The designee shall be qualified to install, sustain, troubleshoot, and repair standard radio frequency wireless, line-of-sight, beyond line-of-sight, wideband, ground-based satellite, and encryption transmission devices. Included are multiple waveform systems operating across the spectrum, keying and signal devices, telemetry, and instrumentation systems. Assembles, connects, secures, and interconnects components such as transmitters, power supplies, and antenna assemblies.</p>
<p>Resolves installation, repair, and modification problems associated with communications equipment. Employs orbiting communication satellite, line-of-sight, and tropospheric scatter techniques. Conducts tests to restore and maintain systems. Uses layout drawings, schematics, and pictorial diagrams to solve maintenance problems and ensure equipment is properly positioned. Analyzes construction and operating characteristics of equipment to determine source of malfunction. Performs intricate alignment and calibration procedures to ensure maximum operating efficiency.</p>
<p>Reviews and ensures compliance with maintenance management publications and procedures. Enforces safety standards for system maintenance activities. Checks installed and repaired components for compliance with technical publications. Maintains inspection and maintenance records. Posts entries on maintenance and inspection records. Records meter readings and other pertinent data in equipment logs. Completes maintenance data collection forms. Requisitions, accounts for, and turns in supplies and material.</p>
<p>The designee shall maintain systems such as CM-200, CM-300, GRC-171 & 211, GRR-23/24, PCAS, GRT-21/22, PRC-117F/G, RT-1319, TRC-176, URC-200, EPLRS radio, MIDS LVT 2, MIDS LVT 11, AN/TRC-214, Joint Radio Relay (JR2), Cornet TVCS-L, LHSC, RT9000D, 721S-1, 721S-2, ALE, Have Quick, SINCGARS, KY-100, VSAT VRC-103, TTRS, RT-1747, Sun Air RT-9000, Hawkeye Lite, Ranger 1200, iDirect 850/950 Modem, 2050E Modem, but not be limited to those listed in Table 4.5.1. C2 Systems and Associated Equipment; Table 4.5.4 C2 Air Control Squadron O&M Support.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<p>High school diploma or GED. Formal electronics training such as military technical training school, vocational college, and/or a four (4) year electronics apprentice program with experience in electronics equipment the technician will maintain.</p>
<p>Minimum IAT Level II, baseline certification IAW AFMAN 17-1303, IP fundamentals, familiarity with deployable communications systems, RF/SATCOM principles highly desired.</p>
<p>Ability to obtain and maintain a US CENTCOM Medical Exam.</p>
<p>Must have or be able to obtain/maintain a US Government Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</p>
<h4>Compensation details:</h4>
<p>$100,000.00</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Original posting:</h4>
<p>05/13/2026 - Until filled</p>
<p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> ROLE PURPOS</b>E The job holder will report directly to the Head of Resource Mobilisation (RM) and will assume direct responsibility and accountability for building and managing strategic partnerships that enable programme delivery and fundraising H/She will support business development (scoping, consortia formation, partner due diligence, MoUs) and coordinate with Programmes, MEAL and Finance to ensure partner roles, compliance and value for money are clear in submissions. The role also involves contributing to the development of tools that enhance partnership mechanism and coordination with stakeholders. In summary, this role aims to strengthen organizational partnership building and management, and to help in developing context-appropriate strategy, processes, and practices that align with country needs and organizational goals. Dimensions of the Role The position is based in Amman, with travel across Jordan as required. Reporting to the Head of Resource Mobilization, the role operates within the Business Development function and works closely with program, technical, finance, and operations teams to ensure coherent processes. Internally, the role facilitates coordination, information sharing, and alignment across departments to strengthen partnership and business development systems. Externally, it engages with donors, partners, and coordination platforms, representing Plan International Jordan in relevant forums as delegated, to promote collaboration, visibility, and alignment with the Country Strategy. Accountabilities Partnerships and Business Development Support Head of RM in the day-to-day identification of funding opportunities and partners coordination with different stakeholders internally and externally. Support the drafting of responsive, compliant and high quality technical proposals to a range of donors (desk review, drafting of proposal narrative, collecting and collating relevant information) Develop and implement contextually relevant guidance and tools to promote equitable partnership approaches and enhance the quality of program work when collaborating with partners with clear RM linkages. This may include tools such as mutual partnership appraisals, partnership monitoring tools, and partnership evaluation/impact assessment tools. Ensure that the proper steps are taken for partnership management processes, including due diligence, risk identification, partnership agreements, resource planning, and capacity strengthening plans in accordance with the Plan process. Provide necessary training to key staff members to promote equitable partnership approaches and improve the quality of partnership management in pursuit of stronger proposals and delivery. Provide guidance on suitable training materials and resources to be used with partners to enhance their capacity for effective partnering. Support in developing partnership strategies that align with Country strategy, RM priorities (donors, sectors, geographies) and Plan's global objectives. Work closely with other departments to elaborate and harmonize tools, SOP, guidelines and conceptual frameworks to support partnership and RM Contribute to the budget design where required to ensure that partners budget is align with plan partnership strategy. Perform other related duties as assigned by HoRM. Coordination and Communication Coordinate with other internal departments (program and support) as necessary. Represents Plan in platforms and meetings held at community and national level when needed. Develop and maintain a strong external network with partners (national NGOs/CBOs, INGOs, UN, private sector, foundations) to support consortia formation and resource mobilisation. Attend relevant meetings and working groups where required. Maintain positive and productive relationships with governmental partners and donors and support to complete their responsibilities in compliance with donor rules and regulations. Undertake all other duties that may be determined by the line manager and that are compatible with the job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5-7 years of progressively responsible professional experience in project management in sectors of youth livelihood, Education, Child protection, SRHR or youth and women empowerment.</li><li>University degree the field of Social Work, Business, Social Sciences or another related field.</li><li>Knowledge of the context of Jordan with clear understanding of related legal and policies frameworks.</li><li>Previous experience in team leading and implementing through partners projects.</li><li>Experience in development projects in humanitarian or refugee settings, community-based, youth and women empowerment and community participation required.</li><li>Proven experience in working with government entities including follow up on the required approvals and has strong connections and network with different ministries and national stakeholders.</li><li>Familiar with government strategies, requirements and procedures.</li><li>Experience in budget management.</li><li>Experience of working with partners.</li><li>Experience in working with donors including: EU, MADAD, ECHO, private donors.</li><li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li><li>Flexible work attitude and ability to work independently within a small team.</li><li>Excellent knowledge of Arabic and English.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Finance Transformation Associate Manager</span></strong></p><br>
<p><span>PMO-Oriented | Full Finance Domain Expertise</span></p><br>
<p><strong><span>Department</span></strong></p><br>
<p><strong><span>Finance Transformation</span></strong></p><br>
<p><strong><span>Reports To</span></strong></p><br>
<p><span>Ass. Dir Finance transfomation</span></p><br>
<p><strong><span>Location</span></strong></p><br>
<p><strong><span>AMMAN</span></strong></p><br>
<p><strong><span>Employment</span></strong></p><br>
<p><strong><span>Full-Time</span></strong></p><br>
<br>
<p><strong><span>Role Overview</span></strong></p><br>
<br>
<p>We are seeking a highly experienced Finance Transformation Associate Manager with a strong PMO orientation to lead and orchestrate complex, multi-workstream finance modernization initiatives across the enterprise. This role combines deep functional knowledge across the full spectrum of finance domains with structured program management discipline to drive measurable outcomes in process optimization, technology enablement, and operating model redesign.</p><br>
<p>The ideal candidate will act as the central orchestrator between finance leadership, IT, external partners, and business stakeholders, ensuring that transformation programs are delivered on time, within budget, and in alignment with strategic objectives.</p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<br>
<p><strong><span>Program & Project Management (PMO)</span></strong></p><br>
<ul>
<li>Lead end-to-end planning, execution, and governance of finance transformation programs, including milestone tracking, dependency management, risk mitigation, and steering committee reporting</li>
<li>Establish and maintain PMO frameworks, templates, dashboards, and logs to ensure transparency and accountability across all workstreams</li>
<li>Manage cross-functional project teams, including internal resources, system integrators, and third-party vendors</li>
<li>Drive stage-gate governance and ensure alignment with enterprise portfolio management standards</li>
<li>Prepare and present executive-level status reports, business cases, and investment proposals</li>
</ul>
<p><strong><span>Finance Domain Leadership</span></strong></p><br>
<ul>
<li>Serve as the subject matter expert across all core finance functions: Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Financial Planning & Analysis (FP&A), Treasury & Cash Management, Tax, and Internal Controls</li>
<li>Lead process assessment, gap analysis, and future-state design for finance operations, leveraging industry best practices and benchmarking data</li>
<li>Define and prioritize transformation use cases across finance, mapping them to technology enablers such as ERP modernization, RPA, AI/ML, and advanced analytics</li>
<li>Champion the adoption of shared services, Centers of Excellence, and global process ownership models</li>
</ul> <p><strong><span>Technology & Systems Enablement</span></strong></p><br>
<ul>
<li>Partner with IT and solution architects to evaluate, select, and implement finance technology platforms</li>
<li>Oversee system integration efforts, data migration strategies, and UAT cycles for finance modules</li>
<li>Drive the finance AI and automation roadmap, including intelligent document processing, predictive analytics, and agentic finance workflows</li>
</ul>
<p><strong><span>Change Management & Stakeholder Engagement</span></strong></p><br>
<ul>
<li>Design and execute change management strategies to ensure adoption of new processes, tools, and ways of working across finance teams globally</li>
<li>Facilitate workshops, training sessions, and communication plans tailored to diverse stakeholder groups</li>
<li>Build trusted relationships with senior finance leaders, regional controllers, and business unit heads</li>
</ul>
<p><strong><span>Required Qualifications</span></strong></p><br>
<ul>
<li>Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or Master’s degree strongly preferred</li>
<li>10+ years of progressive experience in finance transformation, finance operations, or management consulting with a Big 4 or top-tier firm</li>
<li>Demonstrated expertise across multiple finance domains: P2P, O2C, R2R, FP&A, Treasury, Tax, and Internal Controls</li>
<li>5+ years of hands-on project/program management experience,</li>
<li>Proven track record of delivering large-scale, multi-region finance transformation programs</li>
<li>Strong experience with enterprise finance platforms: SAP</li>
<li>Excellent command of PMO tools and methodologies: MS Project, Smartsheet, or equivalent</li>
<li>Exceptional communication, presentation, and executive stakeholder management skills</li>
</ul>
<p><strong><span>Preferred Qualifications</span></strong></p><br>
<ul>
<li>Experience in the pharmaceutical, life sciences, or regulated industry sectors</li>
<li>Exposure to AI/ML applications in finance (e.g., intelligent automation, NLP-based document processing, predictive forecasting)</li>
<li>CPA, CMA, ACCA, or equivalent</li>
<li>Multilingual capability</li>
</ul>
</div>
<p><h4>Description</h4>
<p>The AML associate will be responsible for monitoring, detecting, and preventing suspicious financial activities to ensure compliance with anti-money laundering regulations and policies. The role involves conducting investigations, analyzing transactions, and implementing measures to mitigate risks associated with money laundering and financial crimes.</p>
<p><strong>Contract type:</strong> Annual contract</p>
<h4>Responsibilities</h4>
<ul>
<li>Review and analyze financial transactions to detect and investigate suspicious activities.</li>
<li>Conduct detailed investigations into flagged transactions or customer accounts to determine potential money laundering or fraud.</li>
<li>Ensure adherence to AML laws, regulations, and company policies by implementing effective AML procedures and controls.</li>
<li>Assess and report potential risks associated with money laundering and financial crimes and propose preventive measures.</li>
<li>Maintain accurate records and documentation related to suspicious activities and investigations.</li>
<li>Prepare and submit regulatory reports on suspicious activities to relevant authorities in compliance with regulatory requirements.</li>
<li>Provide guidance and training to employees on AML policies, procedures, and best practices.</li>
<li>Use anti-money laundering software and tools effectively to monitor transactions and identify suspicious patterns.</li>
<li>Continuously monitor transactions and customer activities for potential suspicious behavior or patterns that may indicate money laundering or other financial crimes.</li>
<li>Conduct thorough due diligence on new and existing customers to verify their identities, assess their risk levels, and ensure compliance with Know Your Customer (KYC) regulations.</li>
<li>Screen customers and transactions against global sanctions lists to identify and prevent interactions with sanctioned individuals, entities, or countries.</li>
<li>Perform enhanced due diligence on high-risk customers or transactions to gather additional information and assess potential risks more comprehensively.</li>
<li>Conduct periodic risk assessments of the organization’s AML program to identify vulnerabilities, gaps, and areas for improvement, and develop strategies to mitigate risks effectively.</li>
<li>Investigate internal reports or alerts related to suspicious activities or potential AML violations, collaborating with relevant stakeholders and departments to resolve issues and implement corrective actions.</li>
<li>Stay updated on AML laws, regulations, and industry best practices to ensure compliance with regulatory requirements and mitigate legal and reputational risks.</li>
<li>Utilize data analysis techniques and tools to identify trends, anomalies, and patterns indicative of money laundering or other financial crimes and provide insights to enhance detection efforts.</li>
<li>Work closely with other departments, such as legal, compliance, risk management, and law enforcement agencies, to share information, coordinate efforts, and strengthen the overall AML framework.</li>
<li>Conduct training sessions and workshops to educate employees on AML regulations, red flags, and reporting requirements, fostering a culture of compliance and vigilance throughout the organization.</li>
<li>Maintain thorough documentation of AML activities, investigations, and compliance efforts, and prepare timely and accurate reports for management, regulators, and other stakeholders.</li>
<li>Conduct periodic reviews and audits of AML processes, procedures, and controls to ensure effectiveness, accuracy, and consistency, and recommend enhancements as needed.</li>
<li>Evaluate and implement advanced AML technologies, such as artificial intelligence, machine learning, and blockchain analysis tools, to enhance detection capabilities and streamline compliance processes.</li>
<li>Collaborate with fraud detection and prevention teams to identify synergies and improve overall effectiveness in combating financial crime.</li>
<li>Develop and implement crisis management plans and protocols to respond effectively to AML-related incidents or emergencies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in finance, business, accounting, or any related field.</li>
<li>1-4 years’ experience in financial services, compliance, or risk management is preferred.</li>
<li>Certification in anti-money laundering (AML) (e.g., CAMS) is a plus.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ethical and professional conduct with a commitment to confidentiality.</li>
<li>Adaptability to changing regulations and industry standards.</li>
<li>Strong analytical skills with attention to detail.</li>
<li>Regulatory knowledge.</li>
<li>Risk assessment.</li>
<li>Investigative skills.</li>
<li>Cultural awareness.</li>
<li>Attention to compliance.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The AML associate will be responsible for monitoring, detecting, and preventing suspicious financial activities to ensure compliance with anti-money laundering regulations and policies. The role involves conducting investigations, analyzing transactions, and implementing measures to mitigate risks associated with money laundering and financial crimes.</p>
<p><strong>Contract type:</strong> Annual contract</p>
<h4>Responsibilities</h4>
<ul>
<li>Review and analyze financial transactions to detect and investigate suspicious activities.</li>
<li>Conduct detailed investigations into flagged transactions or customer accounts to determine potential money laundering or fraud.</li>
<li>Ensure adherence to AML laws, regulations, and company policies by implementing effective AML procedures and controls.</li>
<li>Assess and report potential risks associated with money laundering and financial crimes and propose preventive measures.</li>
<li>Maintain accurate records and documentation related to suspicious activities and investigations.</li>
<li>Prepare and submit regulatory reports on suspicious activities to relevant authorities in compliance with regulatory requirements.</li>
<li>Provide guidance and training to employees on AML policies, procedures, and best practices.</li>
<li>Use anti-money laundering software and tools effectively to monitor transactions and identify suspicious patterns.</li>
<li>Continuously monitor transactions and customer activities for potential suspicious behavior or patterns that may indicate money laundering or other financial crimes.</li>
<li>Conduct thorough due diligence on new and existing customers to verify their identities, assess their risk levels, and ensure compliance with Know Your Customer (KYC) regulations.</li>
<li>Screen customers and transactions against global sanctions lists to identify and prevent interactions with sanctioned individuals, entities, or countries.</li>
<li>Perform enhanced due diligence on high-risk customers or transactions to gather additional information and assess potential risks more comprehensively.</li>
<li>Conduct periodic risk assessments of the organization’s AML program to identify vulnerabilities, gaps, and areas for improvement, and develop strategies to mitigate risks effectively.</li>
<li>Investigate internal reports or alerts related to suspicious activities or potential AML violations, collaborating with relevant stakeholders and departments to resolve issues and implement corrective actions.</li>
<li>Stay updated on AML laws, regulations, and industry best practices to ensure compliance with regulatory requirements and mitigate legal and reputational risks.</li>
<li>Utilize data analysis techniques and tools to identify trends, anomalies, and patterns indicative of money laundering or other financial crimes and provide insights to enhance detection efforts.</li>
<li>Work closely with other departments, such as legal, compliance, risk management, and law enforcement agencies, to share information, coordinate efforts, and strengthen the overall AML framework.</li>
<li>Conduct training sessions and workshops to educate employees on AML regulations, red flags, and reporting requirements, fostering a culture of compliance and vigilance throughout the organization.</li>
<li>Maintain thorough documentation of AML activities, investigations, and compliance efforts, and prepare timely and accurate reports for management, regulators, and other stakeholders.</li>
<li>Conduct periodic reviews and audits of AML processes, procedures, and controls to ensure effectiveness, accuracy, and consistency, and recommend enhancements as needed.</li>
<li>Evaluate and implement advanced AML technologies, such as artificial intelligence, machine learning, and blockchain analysis tools, to enhance detection capabilities and streamline compliance processes.</li>
<li>Collaborate with fraud detection and prevention teams to identify synergies and improve overall effectiveness in combating financial crime.</li>
<li>Develop and implement crisis management plans and protocols to respond effectively to AML-related incidents or emergencies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in finance, business, accounting, or any related field.</li>
<li>1-4 years’ experience in financial services, compliance, or risk management is preferred.</li>
<li>Certification in anti-money laundering (AML) (e.g., CAMS) is a plus.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ethical and professional conduct with a commitment to confidentiality.</li>
<li>Adaptability to changing regulations and industry standards.</li>
<li>Strong analytical skills with attention to detail.</li>
<li>Regulatory knowledge.</li>
<li>Risk assessment.</li>
<li>Investigative skills.</li>
<li>Cultural awareness.</li>
<li>Attention to compliance.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p><strong>About Deloitte:</strong> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>During your tenure as a senior in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</h4>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li>
<li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended</li>
<li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li>
</ul>
<h4>Leadership capabilities:</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track</li>
<li>Actively focuses on developing effective communication and relationship-building skills</li>
<li>Understands how their daily work contributes to the priorities of the team and the business</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our Shared Values</h4>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as an experienced associate in audit & assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service level expectations and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore centres of excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures, and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>3+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports, and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<h4>Location</h4>
<p>Amman, Jordan – working on Oman market.<br>
Can travel to Oman when needed.</p></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<h4>Our shared values guide the way we behave to make a positive, enduring impact:</h4>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Role overview</h4>
<p>During your tenure as an experienced associate in audit & assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li>
<li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended</li>
<li>Liaises effectively with onshore and offshore centres of excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track</li>
<li>Actively focuses on developing effective communication and relationship-building skills</li>
<li>Understands how their daily work contributes to the priorities of the team and the business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>2+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<h4>Location</h4>
<p>Amman, Jordan – working on Qatar market. Can travel to Qatar when needed.</p></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<h4>Our shared values guide the way we behave to make a positive, enduring impact:</h4>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Role overview</h4>
<p>During your tenure as an experienced associate in audit & assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li>
<li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended</li>
<li>Liaises effectively with onshore and offshore centres of excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track</li>
<li>Actively focuses on developing effective communication and relationship-building skills</li>
<li>Understands how their daily work contributes to the priorities of the team and the business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>2+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<h4>Location</h4>
<p>Amman, Jordan – working on Qatar market. Can travel to Qatar when needed.</p></p><p></p>
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)
<ul>
<li><span>Posting Date</span>: 07/07/2026</li> <li><span>Ref</span>: JOR-444</li> <li><span>Position</span>: Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Financial Services </li> <li><span>Years of Experience</span> 10 to 15 minimum </li>
<li> </li><li><span>Qualification</span>: Education Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</li> <li><span>Salary</span>: Highly Competitive Executive Market Rate + Performance Incentive</li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: Our client is a pioneering U.S.-based Islamic wealth management and registered investment advisory firm managing several billion dollars in assets on behalf of individuals, families, retirement plans, charitable organizations, and institutions.<br> The firm combines fiduciary excellence, stewardship, ethical investing, and faith-based principles to help clients preserve, grow, and transfer wealth responsibly across generations. Rather than viewing wealth as something to be owned, the firm believes wealth is entrusted to our care and should be managed with integrity, wisdom, and long-term responsibility.<br> As part of its international expansion, the firm is establishing a strategic Operations and Client Service Center in Amman, Jordan, that will become a critical extension of its U.S. wealth management platform.<br> Position Summary<br> The Managing Director will serve as the senior executive responsible for establishing, leading, and scaling the Jordan Operations Center.<br> This is considerably more than a traditional office management role. The successful candidate will build an enduring institution that supports one of the leading Islamic wealth management firms in the United States. The Managing Director will be responsible for developing the people, culture, operational infrastructure, and leadership capacity necessary to support a world-class client service organization.<br> Operating primarily during U.S. Eastern business hours, the Managing Director will work closely with the firm’s executive leadership in the United States to ensure seamless collaboration, operational excellence, and exceptional service delivery.<br> The successful candidate will possess strong financial services expertise, exceptional leadership abilities, excellent English communication skills, and a passion for building high-performing organizations founded on integrity, stewardship, accountability, and continuous improvement.<br> The ultimate objective is to institutionalize a culture of stewardship in which every client interaction, operational process, and employee reflects the firm’s commitment to excellence, fiduciary responsibility, and service.<br> ⸻<br> Core Responsibilities<br> 1. Country Leadership & Institutional Development<br> * Launch, establish, and lead the Jordan Operations Center.<br>
* Build a scalable operational infrastructure capable of supporting the firm’s long-term international growth.<br>
* Establish the Jordan office as a trusted and indispensable extension of the U.S. organization.<br>
* Ensure full compliance with Jordanian labor laws, employment regulations, corporate governance requirements, and government registrations.<br>
* Manage local vendors, service providers, and regulatory relationships.<br> 2. Talent Acquisition, Leadership & Culture<br> * Recruit, hire, develop, mentor, and retain exceptional professionals.<br>
* Build a disciplined, highly engaged, mission-driven client service organization.<br>
* Develop future leaders through coaching, succession planning, and professional development.<br>
* Foster a culture built upon stewardship, trust, accountability, collaboration, and continuous learning.<br>
* Establish performance management systems that encourage ownership and excellence.<br> 3. Wealth Management Operations & Client Service Excellence<br> * Provide executive oversight of wealth management support operations, including client onboarding, account administration, custodial coordination, financial planning support, and investment operations.<br>
* Ensure operational accuracy, responsiveness, confidentiality, and exceptional client service.<br>
* Build systems that consistently exceed U.S. wealth management service standards.<br>
* Develop proactive client follow-up procedures that strengthen long-term client relationships.<br>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>