وظائف نظم معلومات ادارية - العقبة الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVIITES</p><p>Supporting management of Property Operations</p><ul><li>Supervises distribution of repair work orders.</li><li>Ensures property policies are administered fairly and consistently.</li><li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li><li>Establishes and maintains open, collaborative relationships with employees.</li><li>Monitors timeliness and quality of completion of repair work orders.</li><li>Supervises Engineering and related areas in absence of the Director of Engineering.</li><li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li><li>Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li><li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li><li>Selects and order or purchase new equipment, supplies, and furnishings.</li><li>Supervises the day to day operations of Engineering and related departments.</li></ul><p>Maintaining Property Standards</p><ul><li>Inspect and evaluate the physical condition of facilities in order to determine the type of work required.</li><li>Maintains accurate logs and records as required.</li><li>Operates generators and fire pumps as necessary.</li><li>Provides emergency response services 24/7.</li><li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Empowers employees to provide excellent customer service.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li>Sets a positive example for guest relations.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Helps train employees in safety procedures.</li><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li><li>Participates in the employee performance appraisal process, providing feedback as needed.</li><li>Uses all available on the job training tools for employees.</li><li>Solicits employee feedback.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul><p></p></section>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.