وظائف تقنية المعلومات في الأردن

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is looking for a motivated Business Analyst to join our team and contribute to the successful delivery of projects and business initiatives.<br> In this role, you will work with stakeholders to gather requirements, analyze business processes, and support the development of effective solutions that align with company goals.<br> Key Responsibilities: Engage with stakeholders to gather, analyze, and document detailed business requirements and ensure they align with the organization’s goals and project objectives.<br> Conduct in-depth analysis of business processes, workflows, and systems, identifying areas for improvement and recommending solutions that enhance efficiency and effectiveness.<br> Translate business requirements into functional specifications and user stories, collaborating closely with developers and technical teams.<br> Develop process models, flowcharts, and diagrams to visually represent business operations, system interactions, and solution designs.<br> Create detailed Business Requirement Documents (BRDs), Functional Specifications Documents (FSDs), and other project documentation to guide development and implementation.<br> Support testing and quality assurance efforts by defining test cases, coordinating User Acceptance Testing (UAT), and ensuring that solutions meet business requirements.<br> Annual Bonus Class A Health Insurance Training &amp; Development Bachelor's degree in Business Administration, Information Technology, or a related field.<br> 3-5 years of experience as a Business Analyst or in a similar role.<br> Good understanding of business analysis techniques and methodologies.<br> Strong analytical and problem-solving skills.<br> Excellent communication and interpersonal skills.<br> Familiarity with project management methodologies such as Agile and Waterfall.<br> Experience with requirement gathering and documentation tools.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Senior Penetration Tester with 8–10 years of experience to assess the security of enterprise applications, networks, and infrastructure.<br> The ideal candidate will be responsible for identifying security vulnerabilities, conducting penetration testing, and providing recommendations to improve the organization's security posture.<br> Key Responsibilities Perform penetration testing on web applications, networks, and infrastructure.<br> Identify, validate, and document security vulnerabilities.<br> Conduct vulnerability assessments and security testing.<br> Prepare detailed technical reports with findings and remediation recommendations.<br> Work with security and IT teams to support vulnerability remediation.<br> Support security assessments and security improvement initiatives.<br> Stay up to date with the latest cybersecurity threats and attack techniques.<br> Ensure testing activities follow security policies and industry best practices Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field.<br> 8–10 years of experience in penetration testing or offensive security.<br> Strong understanding of application, network, and infrastructure security.<br> Experience performing security assessments and vulnerability testing.<br> Strong analytical, troubleshooting, and reporting skills.<br> Good communication and teamwork skills.<br> Nice to Have Offensive security certifications such as OSCP, OSWE, GPEN, CEH, or eCPPT .<br> Experience with security testing tools and scripting languages.<br> Knowledge of OWASP Top 10 and common attack techniques.<br> Key Skills Penetration Testing Ethical Hacking Vulnerability Assessment Web Application Security Network Security Security Testing Cyber Security Reporting</span> </div>

<p><h4>About the company</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Working across the information technology and services sector, the company helps organizations modernize their systems, improve digital experiences, and solve complex business challenges through practical, technology-led solutions.</p> <h4>Role overview</h4> <p>This role offers the opportunity to contribute to mobile experiences that support digital banking services. As a midlevel iOS developer, you will play a meaningful part in building reliable, user-focused applications while collaborating with multidisciplinary teams to deliver solutions that support broader business and customer goals.</p> <h4>Responsibilities</h4> <li>Design, develop, and maintain iOS applications for digital services.</li> <li>Collaborate with cross-functional teams to define, design, and ship new features.</li> <li>Ensure the performance, quality, and responsiveness of the applications.</li> <li>Troubleshoot and resolve technical issues and bugs.</li> <li>Participate in code reviews and uphold code quality standards.</li> <li>Stay current with the latest iOS technologies and industry trends.</li> <li>Contribute to technical documentation and project reporting.</li> <h4>Requirements</h4> <li>3-5 years of experience in iOS app development, including a track record of delivering production-quality applications.</li> <li>Proficiency with Xcode, the iOS SDK, and integrating with RESTful APIs.</li> <li>Experience working with mobile architecture patterns such as MVC and MVVM.</li> <li>Experience working in Agile development environments.</li> <li>Eligibility to work in Jordan.</li> <h4>Benefits</h4> <p>Class A medical insurance</p></p><p></p>

<p><h4>About the company</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. Working across the information technology and services sector, the company helps organizations modernize their systems, improve digital experiences, and solve complex business challenges through practical, technology-led solutions.</p> <h4>Role overview</h4> <p>This role offers the opportunity to contribute to mobile experiences that support digital banking services. As a midlevel iOS developer, you will play a meaningful part in building reliable, user-focused applications while collaborating with multidisciplinary teams to deliver solutions that support broader business and customer goals.</p> <h4>Responsibilities</h4> <li>Design, develop, and maintain iOS applications for digital services.</li> <li>Collaborate with cross-functional teams to define, design, and ship new features.</li> <li>Ensure the performance, quality, and responsiveness of the applications.</li> <li>Troubleshoot and resolve technical issues and bugs.</li> <li>Participate in code reviews and uphold code quality standards.</li> <li>Stay current with the latest iOS technologies and industry trends.</li> <li>Contribute to technical documentation and project reporting.</li> <h4>Requirements</h4> <li>3-5 years of experience in iOS app development, including a track record of delivering production-quality applications.</li> <li>Proficiency with Xcode, the iOS SDK, and integrating with RESTful APIs.</li> <li>Experience working with mobile architecture patterns such as MVC and MVVM.</li> <li>Experience working in Agile development environments.</li> <li>Eligibility to work in Jordan.</li> <h4>Benefits</h4> <p>Class A medical insurance</p></p><p></p>

<p><h4>Description</h4> <p>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions. The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements.</p> <p>Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region. The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.</p> <h4>Responsibilities:</h4> <h4>Customer Engagement & Solution Consulting</h4> <ul> <li>Engage with customers to understand: business challenges, security and infrastructure requirements, digital transformation objectives, and existing technology environments</li> <li>Conduct assessments of customer infrastructure, cloud, and security landscapes</li> <li>Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and technical solution requirements</li> <li>Act as a trusted advisor throughout the customer engagement lifecycle</li> </ul> <h4>Solution Positioning & Technical Presales</h4> <ul> <li>Position Microsoft solutions as best-in-class offerings by articulating: business value, competitive advantages, technical capabilities and security and operational benefits</li> <li>Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments</li> <li>Support customers throughout technical evaluations and decision-making processes</li> <li>Prepare technical proposals, solution presentations, architecture recommendations and technical response documentation</li> </ul> <h4>Microsoft Security, Cloud & Infrastructure Solutions</h4> <ul> <li>Design and position solutions across: Microsoft 365 E3 & E5, Microsoft Security & Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions</li> <li>Support Azure sizing, migration, and modernization discussions with enterprise customers</li> <li>Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices</li> </ul> <h4>Workshops, Demonstrations & Technical Presentations</h4> <ul> <li>Lead customer workshops, technical demonstrations, solution presentations and executive briefings</li> <li>Deliver tailored presentations addressing customer-specific business and technical challenges</li> <li>Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities</li> <li>Support customer enablement and awareness initiatives across Microsoft technologies</li> </ul> <h4>Pipeline Development & Sales Support</h4> <ul> <li>Contribute to pipeline generation and opportunity development activities as part of the presales organization</li> <li>Support opportunity qualification, technical validation, and deal progression across strategic customer engagements</li> <li>Collaborate closely with sales and account management teams to align technical and commercial strategies</li> <li>Maintain visibility on opportunity progression and customer engagement activities</li> </ul> <h4>Cross-Functional Collaboration</h4> <ul> <li>Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders</li> <li>Support successful transition from presales to delivery and implementation phases</li> <li>Collaborate with customer IT and security teams to ensure solution alignment and technical readiness</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of experience in Microsoft solution sales, technical presales, cloud and infrastructure consulting, enterprise ICT environments</li> <li>Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions</li> <li>Strong understanding of enterprise security principles, cloud migration and modernization, identity and access management, data protection and compliance solutions</li> <li>Experience supporting enterprise and strategic customer engagements</li> <li>Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field</li> <li>Microsoft cloud and security certifications are an advantage</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p> <p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p> <h4>Responsibilities:</h4> <strong>SMB Account Management & Growth</strong><br> <li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li> <li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li> <li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li> <li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li> <br> <strong>Sales Development & New Business Generation</strong><br> <li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li> <li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li> <li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li> <li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li> <br> <strong>Pipeline & Sales Management</strong><br> <li>Manage multiple opportunities simultaneously within a high-volume sales environment</li> <li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li> <li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li> <li>Consistently meet or exceed defined sales and activity KPIs</li> <br> <strong>Collaboration & Stakeholder Alignment</strong><br> <li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li> <li>Support broader sales initiatives and campaigns targeting SMB customers</li> <li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li> <h4>Requirements</h4> <li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li> <li>Experience within ICT, technology services, or digital solutions environments is preferred</li> <li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li> <li>Experience managing multiple accounts and short-cycle sales opportunities</li> <li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li> <li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.</p><p><strong>Primary Duties and Responsibilities</strong></p><p><strong>System Administration (Windows &amp; Linux):</strong></p><ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul><p><strong>Security &amp; Compliance:</strong></p><ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul><p><strong>Networking &amp; Infrastructure:</strong></p><ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul><p><strong>Automation &amp; Scripting:</strong></p><ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul><p><strong>Virtualization &amp; Cloud:</strong></p><ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul><p><strong>Technical Support &amp; Troubleshooting:</strong></p><ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul><p></p></section>

<p><h4>Description</h4> <p>Optimiza is looking for a dedicated MS Dynamics ERP System Supervisor to oversee the management and optimization of our Microsoft Dynamics ERP environment. This leadership role requires a deep understanding of Microsoft Dynamics ERP systems, combined with strong supervisory skills to manage the ERP team and ensure seamless system performance and support.</p> <h4>Key responsibilities:</h4> <ul> <li>Supervise daily operations and administration of Microsoft Dynamics ERP systems to ensure high availability and reliability.</li> <li>Lead the implementation, configuration, and upgrades of Dynamics ERP modules according to business needs.</li> <li>Manage and mentor the ERP support team, coordinating troubleshooting, issue resolution, and user support activities.</li> <li>Collaborate with functional consultants and business stakeholders to gather requirements and deliver system enhancements.</li> <li>Monitor system performance and security, and implement best practices to maintain system integrity.</li> <li>Develop and maintain comprehensive documentation of system configurations, processes, and procedures.</li> <li>Provide training and support to end-users to maximize system utilization and effectiveness.</li> <li>Ensure compliance with organizational policies and industry standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li> <li>Minimum of 5 years of experience working with Microsoft Dynamics ERP systems, including system administration and supervision.</li> <li>Strong knowledge of Dynamics ERP modules, customization, integrations, and upgrades.</li> <li>Proven experience managing and leading ERP support teams.</li> <li>Excellent problem-solving, communication, and leadership skills.</li> <li>Ability to work collaboratively across departments and manage multiple priorities.</li> <li>Relevant Microsoft Dynamics certifications are highly desirable.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>Optimiza is looking for a dedicated MS Dynamics ERP System Supervisor to oversee the management and optimization of our Microsoft Dynamics ERP environment. This leadership role requires a deep understanding of Microsoft Dynamics ERP systems, combined with strong supervisory skills to manage the ERP team and ensure seamless system performance and support.</p> <h4>Key responsibilities:</h4> <ul> <li>Supervise daily operations and administration of Microsoft Dynamics ERP systems to ensure high availability and reliability.</li> <li>Lead the implementation, configuration, and upgrades of Dynamics ERP modules according to business needs.</li> <li>Manage and mentor the ERP support team, coordinating troubleshooting, issue resolution, and user support activities.</li> <li>Collaborate with functional consultants and business stakeholders to gather requirements and deliver system enhancements.</li> <li>Monitor system performance and security, and implement best practices to maintain system integrity.</li> <li>Develop and maintain comprehensive documentation of system configurations, processes, and procedures.</li> <li>Provide training and support to end-users to maximize system utilization and effectiveness.</li> <li>Ensure compliance with organizational policies and industry standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li> <li>Minimum of 5 years of experience working with Microsoft Dynamics ERP systems, including system administration and supervision.</li> <li>Strong knowledge of Dynamics ERP modules, customization, integrations, and upgrades.</li> <li>Proven experience managing and leading ERP support teams.</li> <li>Excellent problem-solving, communication, and leadership skills.</li> <li>Ability to work collaboratively across departments and manage multiple priorities.</li> <li>Relevant Microsoft Dynamics certifications are highly desirable.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>Optimiza is looking for a proficient Database Administrator to join our dynamic team. In this role, you will be responsible for managing and maintaining our database systems, ensuring efficient performance, data security, and reliability. Your expertise will help in shaping the database architecture and support our various projects through optimal data solutions.</p> <h4>Key responsibilities:</h4> <ul> <li>Install, configure, and maintain database management systems (DBMS) to ensure high availability and accessibility of data.</li> <li>Monitor and optimize database performance through tuning and index management.</li> <li>Develop and implement backup, recovery, and disaster recovery strategies.</li> <li>Design and enforce database policies and procedures to safeguard data integrity and security.</li> <li>Work closely with developers to optimize database queries and design schemas that support application performance.</li> <li>Conduct database migrations, upgrades, and performance assessments.</li> <li>Provide support for database-related incidents, troubleshooting issues as they arise.</li> <li>Stay current on industry trends and technologies related to database management.</li> <li>Assist in training junior team members and provide leadership on database-related tasks.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li> <li>4+ years of experience as a Database Administrator in a production environment.</li> <li>Expertise in SQL and experience with multiple database systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL).</li> <li>Knowledge of database backup, recovery, and performance tuning.</li> <li>Familiarity with cloud database solutions (e.g., AWS, Azure) is highly desirable.</li> <li>Strong problem-solving abilities and attention to detail.</li> <li>Excellent communication and teamwork skills.</li> <li>Certifications in relevant database technologies are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p> <h4>Key responsibilities:</h4> <ul> <li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li> <li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li> <li>Develop project plans, track progress, and communicate status to stakeholders.</li> <li>Oversee client onboarding, training, and support during and after implementation phases.</li> <li>Identify potential risks and develop mitigation strategies to ensure project success.</li> <li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li> <li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li> <li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li> <li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li> <li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li> <li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li> <li>Excellent communication, interpersonal, and leadership skills.</li> <li>Experience in managing escalation and resolving customer issues effectively.</li> <li>Familiarity with software deployment lifecycles and support frameworks.</li> <li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p> <h4>Key responsibilities:</h4> <ul> <li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li> <li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li> <li>Develop project plans, track progress, and communicate status to stakeholders.</li> <li>Oversee client onboarding, training, and support during and after implementation phases.</li> <li>Identify potential risks and develop mitigation strategies to ensure project success.</li> <li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li> <li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li> <li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li> <li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li> <li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li> <li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li> <li>Excellent communication, interpersonal, and leadership skills.</li> <li>Experience in managing escalation and resolving customer issues effectively.</li> <li>Familiarity with software deployment lifecycles and support frameworks.</li> <li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p> <h4>Responsibilities:</h4> <ol> <li><strong>Strategy & architecture leadership</strong><br> Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br> Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br> Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br> Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br> Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li> <li><strong>AI solution design & technical oversight</strong><br> Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br> Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br> Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br> Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br> Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br> Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li> <li><strong>Platform engineering & infrastructure</strong><br> Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br> Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br> Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br> Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br> Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li> <li><strong>Governance, compliance & responsible AI</strong><br> Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br> Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br> Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br> Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br> Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li> <li><strong>Technical leadership & enablement</strong><br> Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br> Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br> Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br> Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br> Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li> <li><strong>Stakeholder engagement & communication</strong><br> Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br> Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br> Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br> Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li> </ol> <h4>Requirements</h4> <p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br> Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br> Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br> TOGAF or equivalent enterprise architecture certification is preferred.<br> 7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br> 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br> Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br> Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br> Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br> Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p> <p><strong>AI & technology skills:</strong><br> Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br> Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br> Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br> Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br> Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br> Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br> Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br> Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell Here is an opportunity to those of you who are motivated by ambitious targets and goals!<br> We are hiring Sales Executive to focus on outreach, prospecting, lead qualification, and closing for our product You will be connecting with as many leads as possible and determining on good customer fit.<br> Moving leads through the sales pipeline and push towards lead closure when possible.<br> If you wish to join the new team who will be owning the success of our product, and add a new success story to your career journey, apply now!<br> What You will Do ❓ Achieve Targets: Maintain a high closing ratio on qualified leads.<br> Meet and exceed daily, weekly, and monthly KPIs to hit sales targets.<br> Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events.<br> Convert demo sessions into confirmed sales.<br> Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales.<br> CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities.<br> Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance.<br> Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota.<br> Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques.<br> Achieve high scores on product knowledge assessments.<br> I nnovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.<br> What Are We Looking For❓ Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field.<br> Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred.<br> Talented fresh graduates with a passion for SaaS sales will also be considered.<br> Analytical Skills: Strong analytical and problem-solving abilities.<br> Communication Skills: Excellent communication skills in English and Arabic.<br> Fluency in other languages is a plus.<br> Mobility: Valid driver’s license and access to a personal car, with a willingness to conduct fieldwork.<br> Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.<br> Adaptability: Flexibility to thrive in a fast-paced and evolving environment.<br> Passion: Enthusiasm for technology and being part of a fast-growing SaaS company.<br> Who Will Excel❓ Previous experience in the SaaS, technology, or F&amp;B industry.<br> A proactive approach with a track record of exceeding sales targets.<br> A collaborative team player with a passion for driving growth and innovation.<br> Restaurant operations experience is a plus.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an Associate Software Engineer to join our dynamic engineering teams and contribute to the development of innovative software solutions. As an Associate Software Engineer, you will work as part of a Scrum team responsible for delivering components of our flagship products and platforms. This entry-level professional position provides an excellent opportunity to develop your technical skills while contributing to meaningful software development projects that impact millions of users globally. Your primary responsibility is to work as a Quality Engineer, focusing on developing regression tests, end-to-end (E2E) tests, and other quality assurance solutions to ensure product reliability and performance.</p><p>How You Will Make an Impact</p><p>As an Associate Software Engineer, you will work in teams responsible for delivering one or more product components across various platforms including research, education, and corporate learning systems. You will be responsible for delivering solid and maintainable software through established good processes while taking ownership over component, product, or project lifecycles. You will provide technical support and assistance to end-users, troubleshoot application issues, and resolve them in a timely manner. Your responsibilities will include documenting and tracking support tickets, escalating unresolved issues following established procedures, and contributing to continuous improvement of support processes and procedures.</p><p>Skills and Qualifications</p><p>Core Technical Skills:</p><ul><li>Excellent knowledge of computer science concepts</li><li>Basic understanding of Java-based development</li><li>Good understanding of client/server applications, relational databases, and web-based application</li><li>What is HTTP and how is it used in client-server communication? Can you explain what happens when you type a URL into a browser? What is the role of a server in a client-server architecture?</li><li>Knowledge of version control systems and collaborative development practices.</li></ul><p>Development Technologies:</p><ul><li>Experience with modern web technologies and frameworks</li><li>Understanding of API development and integration concepts</li><li>Basic knowledge of cloud technologies and deployment practices</li><li>Familiarity with agile development methodologies</li><li>Experience with debugging and problem-solving techniques</li><li>Knowledge of testing principles and quality assurance practices</li></ul><p>Professional Capabilities:</p><ul><li>Strong written and oral communication skills</li><li>Ability to work effectively in team environments</li><li>Willingness to learn new skills and technologies continuously</li><li>Passion for software development with an engineering mindset</li><li>Eagerness to take on new challenges and grow professionally</li><li>Understanding of the value in collaborative work and knowledge sharing.</li></ul><p>Technical Support Skills:</p><ul><li>Ability to provide technical support via ticketing systems, emails, or calls</li><li>Skills in troubleshooting and diagnosing application problems</li><li>Experience with documentation and ticket tracking systems</li><li>Capability to escalate issues appropriately following established procedures</li><li>Ability to educate end-users on effective application usage</li></ul><p>Educational and Experience Requirements:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent qualification</li><li>0-12 months of relevant technical experience (internships and projects considered)</li><li>Entry-level position suitable for recent graduates or career changers</li><li>Demonstrated passion for technology and continuous learning</li><li>Strong track record of conscientious, thoughtful work</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent qualification</li><li>0-12 months of relevant technical experience (internships and projects considered)</li><li>Entry-level position suitable for recent graduates or career changers</li><li>Demonstrated passion for technology and continuous learning</li><li>Strong track record of conscientious, thoughtful work</li><li>Excellent knowledge of computer science concepts</li><li>Basic understanding of Java-based development</li><li>Good understanding of client/server applications, relational databases, and web-based application</li><li>Knowledge of version control systems and collaborative development practices.</li><li>Experience with modern web technologies and frameworks</li><li>Understanding of API development and integration concepts</li><li>Basic knowledge of cloud technologies and deployment practices</li><li>Familiarity with agile development methodologies</li><li>Experience with debugging and problem-solving techniques</li><li>Knowledge of testing principles and quality assurance practices</li><li>Strong written and oral communication skills</li><li>Ability to work effectively in team environments</li><li>Willingness to learn new skills and technologies continuously</li><li>Passion for software development with an engineering mindset</li><li>Eagerness to take on new challenges and grow professionally</li><li>Understanding of the value in collaborative work and knowledge sharing.</li><li>Ability to provide technical support via ticketing systems, emails, or calls</li><li>Skills in troubleshooting and diagnosing application problems</li><li>Experience with documentation and ticket tracking systems</li><li>Capability to escalate issues appropriately following established procedures</li><li>Ability to educate end-users on effective application usage</li></ul><p></p></section>

<p>We are seeking an experienced Technical Architect to lead the design and implementation of technology solutions that support business objectives and align with enterprise architecture standards. The ideal candidate will combine strong technical expertise with strategic thinking to deliver scalable, secure, and high-performing solutions while providing technical leadership across projects. Key Responsibilities Design end-to-end technical architectures for enterprise systems, applications, and integrations. Develop architecture blueprints, technical specifications, and solution design documentation. Evaluate, recommend, and select appropriate technologies, frameworks, platforms, and tools based on business and technical requirements. Provide technical leadership and guidance to development teams throughout the software development lifecycle. Ensure solutions are scalable, secure, maintainable, and aligned with industry best practices and organizational standards. Conduct architecture and code reviews to ensure compliance with technical standards and quality requirements. Collaborate with business analysts, project managers, product owners, and key stakeholders to translate business requirements into effective technical solutions. Identify technical risks, dependencies, and constraints, and develop mitigation strategies. Design and oversee system integration approaches to ensure seamless interoperability between applications and platforms. Stay up to date with emerging technologies, industry trends, and architectural best practices to drive innovation. Mentor and support junior architects, developers, and technical team members by promoting knowledge sharing and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Proven experience in solution or technical architecture, software design, and enterprise application development. Strong understanding of cloud platforms, system integration, APIs, microservices, and enterprise architecture principles. Experience with modern development frameworks, databases, and DevOps practices. Excellent analytical, problem-solving, and communication skills. Ability to collaborate effectively with cross-functional teams and influence technical decisions. Relevant architecture or cloud certifications are considered an advantage.</p>

<p>Accountabilities and Key Roles: Collaborate with cross-functional teams to design, test, and implement related products and services. Analyze product performance metrics and customer feedback to optimize offerings and ensure alignment with business goals. Stay updated with industry advancements and regulatory requirements to inform product development decisions. Coordinate with stakeholders across departments including Compliance, Risk, IT, and Operations. Ensuring requirements alignment with compliance, risk standards, and operational goals. Contribute to shaping the product roadmap across Arab Bank, BAAS, and Open Banking initiatives, focusing on Digital Accounts and Virtual IBAN by identifying opportunities, providing analysis, and supporting execution efforts. Streamline banking operations and processes related to consumer digital solutions digital accounts utilizing the application of AI technologies Lead the requirements gathering and support the delivery of consumer digital solutions, ensuring alignment with operational needs and a focus on improving customer experience, efficiency, and innovation Support the development of scalable, reusable, and modular solutions by advocating for the use of APIs and service-oriented architectures across multiple initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements:</strong></p><ul><li>Education : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.</li><li>Experience : Minimum of 8 years of experience in product analysis or management within the financial technology or banking sector.</li><li>Competencies : Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions. Excellent communication and collaboration skills to work effectively with cross-functional teams. Proven track record of managing product lifecycles and driving strategic initiatives. Familiarity with regulatory standards and compliance requirements in the digital payment s domain. Ability to adapt to rapidly changing technologies and market conditions. High attention to detail, with the ability to manage and prioritize multiple tasks and projects simultaneously. Strong understanding of banking operations, digital channels, and customer journeys. Familiarity with APIs, digital onboarding, e-payments, and compliance requirements</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Managed.sa is seeking a Senior Pre-Sales Engineer to support the development of cybersecurity solutions and proposals for clients in Saudi Arabia and the wider region.<br> The ideal candidate will have strong experience in cybersecurity services, excellent client-facing skills, and the ability to translate business and technical requirements into effective cybersecurity solutions.<br> Key Responsibilities Work closely with the sales team to understand client requirements and develop appropriate cybersecurity solutions.<br> Prepare technical proposals, presentations, statements of work, and solution documents.<br> Conduct client meetings, technical discussions, discovery sessions, and solution demonstrations.<br> Design solutions covering cybersecurity services such as GRC, SOC, MDR, assurance, penetration testing, and security assessments.<br> Coordinate with technical teams to validate scope, effort, deliverables, and project requirements.<br> Review RFPs and support the preparation of compliant technical responses.<br> Present proposed solutions clearly to both technical and non-technical stakeholders.<br> Maintain up-to-date knowledge of cybersecurity services, market trends, and regulatory requirements.<br> Support sales opportunities throughout the full pre-sales cycle.<br> Contribute to improving proposal templates, service descriptions, and pre-sales processes.<br> Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field.<br> 3–5 years of experience in cybersecurity pre-sales, solutions engineering, or technical consulting.<br> Experience working for a cybersecurity service provider, consulting company, or system integrator.<br> Practical understanding of cybersecurity services, including GRC, SOC, assurance, penetration testing, and managed security services.<br> Experience preparing technical proposals and responding to RFPs.<br> Strong presentation, communication, and client-engagement skills.<br> Ability to translate business requirements into technical solutions.<br> Strong written and spoken English.<br> Ability to work effectively with remote and cross-functional teams.<br></span> </div>