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<p>Provides an enterprise-level overview of storage capabilities, addresses current or projected storage issues, and provides Enterprise Administrators with environmental awareness of the underlying storage environment. Utilizes virtual monitoring tools to capture performance metrics, capacity utilization, and in-depth reporting and analysis. Collaborates with Enterprise Administrators about on-hand spares, submits reachback requests, and replaces all current failed drives. Designs, develops, builds, analyzes, evaluates, and installs database management systems to include database modeling and design, relational database architecture, metadata, and repository creation and configuration management. Uses data mapping, data mining, and data transformational analysis tools to design and develop databases. Determines data storage and optimum storage requirements. Prepares system requirements, source analysis, process analyses, and design throughout the database implementation. Provide technical assistance and support to customers regarding NetApp storage and data management solutions. This may involve troubleshooting and resolving issues, answering customer inquiries, and providing guidance on best practices Install, set up, and configure NetApp storage systems and software solutions at customer sites. Ensure proper connectivity and integration with existing infrastructure, networks, and applications Collaborate with customers, system architects, and project teams to design and architect NetApp storage solutions based on the organization's requirements. This includes assessing storage needs, determining capacity and performance requirements, and proposing the appropriate NetApp storage systems and configurations Create and manage storage volumes, file systems, and LUNs (Logical Unit Numbers) on NetApp storage systems. Allocate storage resources to applications and users, monitor storage utilization, and perform capacity planning Perform routine system maintenance tasks, including software upgrades, patch installations, and firmware updates. Monitor system performance and health, identify potential issues, and proactively address them to ensure optimal system functionality. Set up and manage data backup and disaster recovery solutions using NetApp technologies such as SnapMirror and SnapVault. Design and implement backup policies, perform regular backups, and ensure data integrity and recovery point &amp; recovery time objectives Plan and perform software upgrades, firmware updates, and patch installations on NetApp storage systems. This includes evaluating new releases, assessing compatibility, and implementing upgrade procedures while minimizing downtime Monitor and analyze the performance of NetApp storage systems, identify bottlenecks and optimize system performance. This may involve tuning storage parameters, implementing caching mechanisms, and adjusting configurations Investigate and troubleshoot customer-reported issues, analyzing logs and diagnostic data to identify the root cause. Apply appropriate solutions, workarounds, or escalate complex issues to higher-level support teams if required</p><p><strong>Desired Candidate Profile</strong></p><p>High School with 6 - 9 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Demonstrated ability in the implementation, configuration, and management of end-to-end Datacenter technologies comprised of Cisco Networking, VMware Compute &amp; Virtualization, and NetApp Data Storage Complex provisioning, preventative maintenance, implementation of disaster recovery architecture and supporting documentation for NetApp FAS and Hyper-converged Infrastructure solutions to include NetApp HCI &amp; NetApp StorageGRID Configuration and management of data protection relationships via Snapmirror and SnapVault to provide disaster recovery and data archival across an Enterprise global storage environment Implementation of tools data storage management, monitoring and performance tools such as NetApp Snapcenter, NetApp Virtual Storage Console, and NetApp OnCommand Unified Manager Providing VMware vSphere architecture, implementation and support, utilizing best practices for availability, reliability, and performance of compute, network, and storage resources to achieve dense virtualization ratios while maintaining SLAs and surpassing disaster recovery RTO/RPO's. Implementation of virtualization tools such as vRealize Operations Manager (VROPs) to daily proactive health checks, performance and workload optimizations capacity management, and in-depth reporting Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience PMP VMware Certified Professional AWS Certified Solutions Architect - Associate Azure Administrator Associate ITIL Foundation Certificate in IT Service Management Bachelor s degree in information technology or related fields Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary: The Database Administrator will play a crucial role in the administration of systems infrastructure within our esteemed government entity.<br> Reporting directly to the IT Systems Manager, the incumbent is expected to bring expertise in Microsoft and Oracle database administration, ensuring the seamless functioning of critical databases.<br> Key Responsibilities: Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 8+ years of experience as a Database Administrator.<br> Strong knowledge of database administration and performance tuning.<br> Experience with database backup and recovery.<br> Understanding of database security and high availability.<br> Strong analytical and troubleshooting skills.<br> Good communication and teamwork skills.<br> Bachelor’s degree in a relevant field.<br> 4+ years of experience in the Information Technology industry Strong knowledge and experience in Oracle and SQL database administration.<br> Microsoft Certified Database Administrator (DBA) and Oracle Database SQL Certified Associate certifications are preferred.<br> Proven ability to proactively monitor and optimize database performance.<br> Experience in managing, coordinating, and implementing software upgrades and patches.<br> Familiarity with change management processes and incident correlation.<br> Excellent problem-solving skills and the ability to work collaboratively within a team.<br></span> </div>

<p>Job Summary Support the delivery and customization of ServiceNow solutions while gaining hands-on experience across development, implementation, and platform capabilities. Work alongside experienced consultants on customer projects, pursue ServiceNow certifications, and contribute to documentation, issue resolution, training, and knowledge-sharing activities</p><p>Key Responsibilities</p><ul><li>Learn and develop technical skills related to ServiceNow s various modules and platform capabilities.</li><li>Support customer projects and internal initiatives under the guidance of experienced consultants.</li><li>Complete the ServiceNow certification path and acquire essential platform knowledge.</li><li>Assist in the design, implementation, and customization of ServiceNow cloud-based solutions.</li><li>Gain hands-on experience in ServiceNow development using best coding practices.</li><li>Prepare and maintain technical and design documentation as needed.</li><li>Identify and escalate product issues to the project team.</li><li>Participate in regular team meetings, training sessions, and knowledge-sharing activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications &amp; Skills</p><ul><li>Recent graduates with a background in Computer Science, Information Technology, or a related field.</li><li>Passion for technology, cloud solutions, and IT service management.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work in a team-oriented, fast-paced environment.</li><li>Excellent communication and collaboration skills.</li></ul><p>Soft Skills</p><ul><li>Strong communication and presentation skills.</li><li>Strong stakeholder management and interpersonal skills.</li><li>Analytical and problem-solving capabilities.</li><li>Consulting and client-facing mindset.</li><li>Ability to work independently and collaboratively.</li><li>Strong organizational and time-management skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures.<br> As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.<br> Responsibilities Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.<br> Develop, review, and monitor the Firm’s business continuity &amp; disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.<br> Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.<br> Build an internal audit plan and schedule to cover all aspects as per the management needs.<br> Prepare internal audit reports detailing findings, recommendations, and corrective actions.<br> Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.<br> Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.<br> Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.<br> Provide guidance and training employees on security &amp; compliance-related topics, based on the best practices and industry standards.<br> Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.<br> Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.<br> Collaborate with cross-functional teams to ensure that compliance &amp; ISMS requirements are integrated into all aspects of software development, project management and operations, etc.<br> Migrate, manage, and excel the GRC tasks to a well-known GRC tool.<br> Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.<br> Work closely with all departments on risk management tasks, including identification &amp; mitigation of risks.<br> Work closely with all departments on their new tools and software’s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.<br> Ability to read and understand third party agreements from Clients &amp; assess the level of risk acceptance towards security terms and conditions.<br> Ability to perform third party risk assessments (Vendor &amp; Client).<br> Understand the internal workflows and procedures, assess any areas for improvement.<br> Requirements : Bachelor’s degree in computer science or any related field.<br> Minimum of 1-2 years’ experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management.<br> Strong knowledge of IT auditing principles, practices, and frameworks (e.<br>g., GRCP, COBIT, ISO 27001, or related discipline).<br> Familiarity with security frameworks and compliance requirements (e.<br>g., ISO27001, GDPR, PADSS).<br> Familiarity of cybersecurity &amp; compliance regulations across Middle East countries (e.<br>g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.<br>). Proficiency in risk and audit tools and methodologies.<br> Provide insights for informed decision-making.<br> Excellent analytical, critical thinking and problem-solving skills.<br> Excellent reporting and presentation skills.<br> Exposure to IT Governance and its activities.<br> Ability to work independently and as part of a team.<br> Ability to multi-task, pay attention to details and meet deadlines.<br> Performance goal/KPI Ensure staff members comply with all laid down processes and procedures.<br> Presentation to the top management and as may be required.<br> Ensure Staff members comply with the of technology at all levels.<br> Submission of timely and regular reporting to Management on the status of progress and achievements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>"In addition to being a earth's most customer-centric company, Amazon will commit to being Earth's Best Employer and Earth's Safest Place to Work" -- Jeff Bezos<br>Do you want to develop the next generation Payments products for MENA's fastest growing e-commerce company? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? If so, join us on Amazon Payment Services . We are a group of talented technical professionals that are empowered and driven to build innovative best-in-class experiences for millions of Amazon customers. The Amazon Payment Services team is responsible to build product and technology solutions to build great payments products and experiences using various technologies to solve complex problems related to distributed systems, scalable architecture, machine learning, and algorithms. About Amazon Payment Services, an Amazon Company: We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily. We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace of mind while supporting the most popular payment methods available globally. Amazon Payment Services is regional expert in payment processing technology and solutions across major markets in the GCC &amp; Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan, Oman, Bahrain and Qatar.<br>We are looking for a highly-motivated and enthusiastic senior leader of software development. You will be joining a fast growing, quickly evolving customer experience team, so the ability to build a team and impact new product development is critical. If you are the right candidate, you will possess a strong program management and engineering background, will have demonstrated experience leading large projects and cross-functional teams. You have a well-rounded technical background. You must be able to thrive and succeed in an entrepreneurial environment, and resolve ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a site-leader, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. <br>The leader in this role will lead and mentor their team and drive the design, development, testing, deployment, and maintenance of technologies to support our goals. You're results-oriented – you rally your team to meet their commitments to each other and to customers. Setting the strategy is not enough. Seeing your solutions ship, scale and make a measurable impact on customers’ lives fuels you. All while having fun. If you have the technical chops, the leadership skills, the business savvy, and a passion for customers then this role is for you. <br>Key job responsibilities<br>• Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences.<br>• Oversee the management of a team of engineers to plan, design, and deliver complex systems<br>• Be a leader of leaders, mentoring and developing managers.<br>• Work closely with business leaders to translate functional requirements into technical requirements.<br>• Establish a consistent project management framework and excellent development processes to deliver high quality software, in rapid iterations, for business partners in multiple geographies.<br>• Be responsible for mentoring and developing engineers.<br>• Represent the technical organization and evangelize the work to senior leadership.<br>• Lead design reviews, providing direction and feedback on architecture and design issues, as well as system integration, performance, and scalability issues<br>- 10+ years of engineering experience<br>- 5+ years of engineering team management experience<br>- 10+ years of planning, designing, developing and delivering consumer software experience<br>- Experience partnering with product or program management teams<br>- Experience designing and developing large scale, high-traffic applications<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p>We are seeking a talented Machine Learning Engineer to join our data science team. The ideal candidate will be responsible for developing and implementing machine learning models and algorithms that solve complex business problems. You will work closely with data scientists, software engineers, and stakeholders to deliver scalable solutions.</p><ul><li>Design, build, and deploy machine learning models and algorithms.</li><li>Collaborate with data scientists to refine data features and enhance model performance.</li><li>Optimize and improve existing machine learning models for efficiency and accuracy.</li><li>Conduct data preprocessing, feature engineering, and data analysis.</li><li>Monitor and maintain models in production to ensure they operate effectively.</li><li>Document and communicate model designs and performance metrics to stakeholders.</li><li>Stay updated on the latest industry trends and advancements in machine learning and AI.</li><li>Participate in code reviews and contribute to a culture of continuous improvement.</li><li>Perform statistical analysis, and train and retrain systems to optimize performance.</li><li>Familiarity with version control systems (e.g., Git) and CI/CD practices.</li><li>Experience with AI/GenAI.</li><li>Experience with AWS data services (e.g., AWS EMR, AWS Glue, AWS Athena).</li><li>Design/build and deploy API services.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Data Science, Mathematics, or a related field.</li><li>Proven experience as a Machine Learning Engineer or in a similar role.</li><li>Proficiency in programming languages such as Python.</li><li>Experience with machine learning frameworks and libraries (e.g.,AWS BedRock, Amazon SageMaker, TensorFlow, PyTorch, Scikit-learn).</li><li>Strong understanding of algorithms, data structures, and software engineering principles.</li><li>Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and tools for deploying machine learning models.</li><li>Knowledge of data manipulation and analysis tools (e.g., SQL, Pandas, NumPy).</li><li>Excellent problem-solving skills and ability to work collaboratively in a team environment.</li><li>Experience with deep learning and natural language processing (NLP) techniques.</li><li>Understanding of model interpretability and explainability.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>HQ Amman/ In-person<br> Expected duration<br>6 -11 months<br> Duties and Responsibilities<br>UNRWA is a United Nations agency established by the UN General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine Refugees. Its mission is to help Palestine Refugees in Jordan, Lebanon, Syria, the West Bank, including the East Jerusalem, and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East, with around 30,026 staff. UNRWA is funded almost entirely by voluntary contributions. DESCRIPTION OF DUTIES AND RESPONSIBILITIES * Interns may be assigned tasks, including but not limited to: - Assist in the development and revision of learning materials by conducting content analysis and ensuring alignment with UN principles and UNESCO standards. - Assist in research and policy review by gathering and synthesising relevant literature, data, and case studies. - Provide support in drafting and reviewing policy documents, including summarizing key issues and recommendations. - Contribute to strategic discussions by preparing background briefs, meeting notes, and summaries of workshops, training sessions, and seminars. - Assist in developing reports and presentations by organising information in a clear and accessible format. - Manage workflow of project coordination tasks related to education policy and curriculum development. - Conduct desk research on best practices in education policy, digital learning, and teacher capacity-building. - Ensure that quality requirements for the finalization of key documents align with UNRWA branding guidelines.<br> Qualifications/special skills<br>Education: * Be enrolled in an accredited first-level, higher education programme (Bachelor or equivalent); * Be enrolled in an accredited graduate school programme (Master or higher or equivalent); or * Have graduated with a university degree (as defined in paragraphs a and b above), and if selected, must commence the internship within a one-year period of graduation. DESIRABLE QUALIFICATIONS * Specialization in Education: Curriculum, teaching and learning, Mental Health Psychosocial Support, Education Policy and Planning, Digital Education, Education in Emergencies, among other education areas. * Demonstrated interest or experience in policy or project management. * Advanced IT Skills – focusing on data analysis and visualization, software applications (e.g., Power BI), organisational networks, or cloud computing. * Strong organisational skills. * Excellent communication skills (different types of texts, comms channels, and audiences). * Creative thinking and growth attitude. COMPETENCIES: - Learning and researching: Commits to continuous learning. Keep abreast of new developments in own occupation. Embraces knowledge from diverse areas. Actively conducts research to integrate and organise information. Performs critical thinking and analysing. - Creativity: Actively seeks to improve programmes. Offers new and different options to solve problems or meet needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks "outside the box". Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches. - Teamwork: Works collaboratively with colleagues to achieve organisational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. - Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.<br> Languages<br>Excellent command of spoken and written English. Knowledge of Arabic is an asset.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Main Job Responsibilities:</b></p><ul><li>Lead Front-End Architecture and Design:</li><li>Design and implement scalable, maintainable, and high-performance front-end architectures.</li><li>Make strategic decisions on frameworks, libraries, and tools to enhance development efficiency and application performance.</li><li>Mentor and Guide Junior Developers:</li><li>Provide technical guidance, code reviews, and mentorship to junior team members.</li><li>Foster a culture of continuous learning and professional growth within the development team.</li><li>Collaborate with Cross-Functional Teams:</li><li>Work closely with back-end engineers, UX/UI designers, product managers, and other stakeholders to define and implement innovative solutions.</li><li>Ensure seamless integration of front-end applications with back-end services and APIs.</li><li>Ensure Technical Feasibility and Optimize Performance:</li><li>Assess the technical feasibility of UI/UX designs and provide feedback for improvements.</li><li>Optimize applications for maximum speed, scalability, and responsiveness across various devices and platforms.</li><li>Implement and Enforce Coding Standards:</li><li>Establish and maintain coding best practices and standards to ensure code quality and consistency.</li><li>Conduct regular code reviews to enforce standards and identify areas for improvement.</li><li>Drive Continuous Improvement and Innovation:</li><li>Stay updated with the latest industry trends, technologies, and best practices in JavaScript and front-end development.</li><li>Propose and implement enhancements to existing systems and processes to improve efficiency and product quality.</li><li>Manage Agile Development Processes:</li><li>Participate actively in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.</li><li>Help the team meet project deadlines and deliver high-quality features by effectively managing tasks and priorities.</li><li>Develop Automated Testing and Deployment Pipelines:</li><li>Implement automated testing frameworks to ensure software reliability and reduce regression issues.</li><li>Set up and maintain continuous integration/continuous deployment (CI/CD) pipelines to streamline the deployment process.</li><li>Ensure Security and Compliance:</li><li>Integrate security best practices into front-end development to protect user data and ensure compliance with relevant regulations.</li><li>Collaborate with security teams to conduct vulnerability assessments and address security concerns proactively.</li><li>Create and Maintain Documentation:</li><li>Develop comprehensive documentation for front-end systems, processes, and APIs to facilitate knowledge sharing and onboarding.</li><li>Ensure that all technical documentation is up-to-date and accessible to relevant team members.</li><li>Analyze and Resolve Complex Technical Issues:</li><li>Troubleshoot and resolve performance bottlenecks, bugs, and other technical challenges in existing applications.</li><li>Conduct root cause analysis for recurring issues and implement long-term solutions.</li><li>Coordinate with DevOps and Infrastructure Teams:</li><li>Work with DevOps engineers to ensure smooth deployment and operation of front-end applications.</li><li>Assist in managing environments, monitoring application performance, and ensuring high availability.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Needed Competencies:</b></p><ul><li>Strong project management and organisational skills.</li><li>Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li></ul><p><br></p><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li></ul><p><br></p><p><b>Experience:</b></p><ul><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li></ul><p><br></p><p><b>Education:</b></p><p>Bachelor’s Degree in Computer Science, Software Engineering or Information Technology.</p><p><br></p><p><b>Travel:</b></p><p><b>​</b>Depending on project needs</p><p><br></p><p><br></p></div>

<p><br></p><p><strong>Job Summary</strong></p><p>The Office Manager (OM) serves as the principal operational focal point for the combined office and is expected to provide impartial, responsive, and coordinated support to both Resident Representative Offices. These positions take responsibility for every aspect of an assignment by acting independently and professionally and creating and promoting collaboration, high quality work, and team development. They think strategically and actively contribute to and support the delivery of the Head of Office s agendas. The Office Manager for administrative purposes and in accordance with Workday requirements, reports to the Resident Representative for Jordan. While the Resident Representative for Jordan retains primary responsibility for engagement with Jordanian authorities, both Resident Representatives are key stakeholders in the Office Manager s work and share responsibility for effective office and staff management. Under the supervision of the Head of Offices, the selected candidate will support program objectives by managing the resident mission s workflow, workload, and support systems. They will have interactions with employees at all levels throughout the office, visiting IMF missions, Senior level officials (internal/external), donors, civil society, academia, business, and other resident missions.</p><p><strong>Duties and Responsibilities</strong></p><p>Within the limits of delegated authority, the Office Manager (OM) undertakes the following duties and responsibilities:</p><ul><li>Provides comprehensive administrative and/or executive support to the Head of Office and the Resident Representative for Iraq/Yemen.</li><li>Leads and guides employees within the office on administrative and ad hoc issues.</li><li>Ensures smooth operation of office support work and related systems. Manages and leads office support employees.</li><li>Acts as the security focal point, responsible for all security and employee safety.</li><li>Supervises/manages preparation and coordination of all logistical arrangements with respect to domestic/international travel, visa support for incoming missions and conferences workshops, etc.</li><li>Has primary responsibility for coordination of office technology and its application and identifies and assists in the resolution of a wide range of technology-related problems (hardware, software, and communication). Facilitates the exchange of IT information within the office.</li><li>Establishes and maintains an effective network of contacts with government officials, donors, civil society, academia, business, headquarters, and other resident missions. Works with COM employees in the development/maintenance of IMF RR Country web site.</li><li>Manages human resource (HR) actions, e.g., recruitment and training, and participates and contributes to the preparation of employees plans and employees performance process as appropriate.</li><li>Plays a leadership role in planning and monitoring the office work program, budget, administrative processes, and employees. Processes and follows up on all budget-related issues, e.g., consultant contracts, travel arrangements, payment requests, etc.</li><li>Manages all payments under the office s budget. This includes managing staff and supplier information in the Corporate Banking Solution (CBS), ensuring correct banking information is provided, and entering claims in the CBS for the approval of the Director and processing by FIN, ensuring timeliness of payments, accurate calculation of the amounts, and adequate supporting documentation.</li><li>Monitors the bank account ensuring all payments processed through local accounts are timely recorded in the Fund s accounting system and the balances on the accounts agree to Fund s records, fees charged by the local bank are in compliance with the fee schedule under the signed banking agreement, and balance is sufficient to cover upcoming payments and has a buffer for contingency purposes.</li><li>Manages petty cash for the office. This includes compliance with controls over handling cash, monthly petty cash count, and reconciliation with the record of petty cash in the Fund s accounting system.</li><li>Prepares and tracks purchase and payment vouchers as well as assist in the preparation of tender bids and vendor evaluation.</li><li>Supports periodic financial audits of the records and performing ad hoc financial analysis.</li><li>Acts as a conduit between management and other employees.</li><li>Performs other duties as required.</li></ul><p><strong>Qualifications:</strong></p><ul><li>A bachelor s degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.</li></ul><p><strong>Skills:</strong></p><ul><li>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.</li><li>Interpersonal skills: the ability to work well with others.</li><li>Knowledge of finance and budget systems.</li><li>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).</li></ul><p><strong>Language Requirements</strong></p><ul><li>Fluency in oral and written Arabic is required. Proficiency in English is also essential.</li></ul><p><strong>Desired Candidate Profile</strong></p>A bachelor's degree in Business Administration or a related field is required, along with at least seven years of experience in administrative services, finance, accounting, audit, human resources or a related area. Experience in an international institution or NGO, a similar organization, or in public administration would be an asset. Experience in accounting and finance would be an asset.<br><br>Skills:<br>Demonstrated superior knowledge in the interpretation of relevant policies, procedures, and practices.<br>Interpersonal skills: the ability to work well with others.<br>Knowledge of finance and budget systems.<br>Excellent computer skills: proven experience with standard computer software packages such as the MS Office Suite (including Word, Excel and Power Point).<br><br>Language Requirements<br>Fluency in oral and written Arabic is required. Proficiency in English is also essential.

<p>Soluvide is hiring two Sales Executives in Jordan to sell AI chatbots, AI agents, and business automations to Jordanian companies. The role is full-time and remote-first, based in Amman and covering the Kingdom, and pays a base salary plus uncapped commission. A minimum of two years' B2B sales experience is required.</p><p>Soluvide is a software company headquartered in Abu Dhabi, United Arab Emirates. We build AI chatbots, AI agents, and business automations for companies that need them to work in production systems that answer inbound leads, process documents and invoices, route enquiries, and keep a CRM current, in English and Arabic. Our clients are ordinary businesses with an operational problem, not technology companies shopping for tools. Engagements are scoped after a free consultation and quoted as a fixed fee, with a written proposal inside 24 hours. Proven patterns go live in 5 10 business days; fully custom systems take three to four weeks.</p><p>We are opening Jordan as a market and hiring two Sales Executives to do it. You will be among the first commercial hires on the ground, responsible for building a pipeline from a standing start: identifying companies with a problem worth solving, reaching the person who owns that problem, understanding how their operation actually runs, and bringing a scoped opportunity back to our engineering team. This is a consultative B2B sale. Your buyers are owners, general managers, and operations directors who will ask specific questions about what the system does, what happens when it fails, and who owns it afterwards. You will be trained on the product so you can answer those questions accurately rather than deflect them. The role reports to the Managing Director in Abu Dhabi and works closely with the engineering team throughout the sales cycle.</p><h2>Responsibilities</h2><ul><li>Build and manage a pipeline of clinics and hospitals, trading and distribution companies, IT service providers, and export-facing manufacturers in Amman and across the Kingdom.</li><li>Generate your own opportunities through outbound calls, WhatsApp, LinkedIn, email, industry events, and referrals.</li><li>Run discovery meetings that establish how the business handles enquiries and manual work today, what that costs, and who approves a change.</li><li>Demonstrate Soluvide's AI assistants and automations, and explain accurately what they do and where their limits are.</li><li>Prepare scoping briefs for the engineering team covering the client's process, the systems involved, and the outcome required, so a fixed-fee proposal can be issued within 24 hours.</li><li>Manage opportunities from first contact to signed agreement, including proposal follow-up, objection handling, commercial terms, and coordinating technical calls.</li><li>Maintain accurate CRM records of every account, contact, stage, and next action.</li><li>Report market feedback which sectors respond, which objections recur, which requirements we cannot meet to inform positioning and product priorities.</li><li>Represent Soluvide at industry events and in-country client meetings.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum two years in B2B sales, business development, or account management software, IT services, SaaS, telecoms, medical devices, industrial equipment, or a comparable considered sale in Jordan or the wider region.</li><li>A demonstrable sales record: what you sold, to which types of company, typical deal size, sales-cycle length, and how you sourced the opportunities.</li><li>Proven ability to generate outbound pipeline. Most of this territory does not exist until you build it.</li><li>Professional working proficiency in Arabic and English.</li><li>Ability to hold a substantive commercial conversation with a business owner about operations, headcount, and cost not a features conversation.</li><li>Sufficient technical literacy to understand what an AI agent, a WhatsApp Business API integration, and a CRM automation do. Programming skills are not required.</li><li>Based in Amman or able to cover Jordan effectively, including domestic travel for client meetings.</li><li>Accuracy about what the product can and cannot do. We do not overstate timelines or capabilities to close business.</li><li>A valid right to work in the country of the role.</li></ul><p><strong>Preferred qualifications</strong></p><ul><li>Existing relationships with decision-makers in any of the sectors listed above.</li><li>Experience selling custom or project-based implementations rather than off-the-shelf licences.</li><li>Working familiarity with a CRM such as Zoho, HubSpot, or Salesforce.</li><li>Prior exposure to AI, automation, or software delivery, as a seller, a buyer, or a user.</li><li>Experience opening a new territory or market.</li><li>A bachelor's degree in business, engineering, or a related field.</li></ul>

<p><h4>Description</h4> <p>We're looking for Google Apigee Cloud expert with over 5 years of hands-on experience in designing, developing, and managing API solutions on Google Cloud Platform (GCP). The ideal candidate will be responsible for architecting secure, scalable, and high-performing API ecosystems using Apigee, while collaborating with cross-functional teams to enable seamless digital transformation.</p> <h4>Key responsibilities:</h4> <ul> <li><strong>API design & development:</strong> Architect, design, and implement APIs using Apigee Edge/Apigee X, ensuring scalability and maintainability.</li> <li><strong>API gateway management:</strong> Configure, deploy, and manage API proxies, policies, and traffic flows.</li> <li><strong>Security & compliance:</strong> Implement OAuth, JWT, API keys, and other authentication/authorization mechanisms to secure APIs.</li> <li><strong>Performance optimization:</strong> Monitor, analyze, and optimize API performance, latency, and throughput.</li> <li><strong>Integration:</strong> Connect APIs with backend services, microservices, and third-party applications.</li> <li><strong>Monitoring & analytics:</strong> Utilize Apigee analytics and logging tools to track API usage, detect anomalies, and improve reliability.</li> <li><strong>Collaboration:</strong> Work closely with developers, architects, and DevOps teams to align API strategies with business goals.</li> <li><strong>Documentation & best practices:</strong> Maintain clear API documentation, enforce governance, and promote API-first culture.</li> </ul> <h4>Requirements</h4> <ul> <li><strong>Experience:</strong> 5+ years of professional experience in API management, with at least 3 years focused on Apigee.</li> <li><strong>Technical expertise:</strong> Strong knowledge of REST, SOAP, GraphQL, JSON, XML, and microservices architecture.</li> <li><strong>Cloud knowledge:</strong> Proficiency in Google Cloud Platform (GCP) services such as Cloud Functions, Pub/Sub, BigQuery, and Kubernetes (GKE).</li> <li><strong>Security:</strong> Deep understanding of API security standards, identity management, and compliance frameworks.</li> <li><strong>DevOps & CI/CD:</strong> Hands-on experience with Jenkins, Git, Docker, and CI/CD pipelines for API deployment.</li> <li><strong>Problem-solving:</strong> Strong analytical and troubleshooting skills with ability to resolve complex API issues.</li> <li><strong>Communication:</strong> Excellent verbal and written communication skills to collaborate across teams and stakeholders.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for Google Apigee Cloud Expert with over 5 years of hands-on experience in designing, developing, and managing API solutions on Google Cloud Platform (GCP).<br> The ideal candidate will be responsible for architecting secure, scalable, and high-performing API ecosystems using Apigee, while collaborating with cross-functional teams to enable seamless digital transformation.<br> Key Responsibilities : API Design &amp; Development: Architect, design, and implement APIs using Apigee Edge/Apigee X, ensuring scalability and maintainability.<br> API Gateway Management: Configure, deploy, and manage API proxies, policies, and traffic flows.<br> Security &amp; Compliance: Implement OAuth, JWT, API keys, and other authentication/authorization mechanisms to secure APIs.<br> Performance Optimization: Monitor, analyze, and optimize API performance, latency, and throughput.<br> Integration: Connect APIs with backend services, microservices, and third-party applications.<br> Monitoring &amp; Analytics: Utilize Apigee analytics and logging tools to track API usage, detect anomalies, and improve reliability.<br> Collaboration: Work closely with developers, architects, and DevOps teams to align API strategies with business goals.<br> Documentation &amp; Best Practices: Maintain clear API documentation, enforce governance, and promote API-first culture.<br> Experience: 5+ years of professional experience in API management, with at least 3 years focused on Apigee.<br> Technical Expertise: Strong knowledge of REST, SOAP, GraphQL, JSON, XML, and microservices architecture.<br> Cloud Knowledge: Proficiency in Google Cloud Platform (GCP) services such as Cloud Functions, Pub/Sub, BigQuery, and Kubernetes (GKE).<br> Security: Deep understanding of API security standards, identity management, and compliance frameworks.<br> DevOps &amp; CI/CD: Hands-on experience with Jenkins, Git, Docker, and CI/CD pipelines for API deployment.<br> Problem-Solving: Strong analytical and troubleshooting skills with ability to resolve complex API issues.<br> Communication: Excellent verbal and written communication skills to collaborate across teams and stakeholders.<br></span> </div>

<p><h4>Company Overview</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p> <br> <h4>Role Summary</h4> <p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p> <br> <h4>Responsibilities</h4> <li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Lead, mentor, and develop delivery team leads and developer teams.</li> <li>Coordinate with cross-functional teams to deliver business outcomes.</li> <li>Identify process improvements and implement best practices.</li> <li>Manage budgets and resource allocation tied to delivery schedules.</li> <li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li> <li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li> <li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li> <li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li> <li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li> <li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li> <li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li> <li>Support customer communication, steering meetings, and formal handovers.</li> <li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li> <li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li> <br> <h4>Requirements</h4> <h4>Qualifications</h4> <p><strong>Educational qualifications</strong></p> <li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li> <li>Project management education or equivalent professional training is a must.</li> <br> <p><strong>Experience needed</strong></p> <li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li> <li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li> <li>Previous experience in the insurance field is a plus.</li> <br> <p><strong>Trainings / Certificates</strong></p> <li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li> <li>ITIL Foundation certification is preferred.</li> <li>Training in customer communication, risk management, UAT, and release governance is preferred.</li> <br> <p><strong>Technical Qualifications</strong></p> <li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li> <li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li> <li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li> <li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li> <li>Experience with customer-facing communication, reporting, governance, and escalation management.</li> <li>Eligible to work in Jordan.</li> <br> <h4>Benefits</h4> <li>Class A health insurance</li></p><p></p>

<p><h4>Company Overview</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p> <br> <h4>Role Summary</h4> <p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p> <br> <h4>Responsibilities</h4> <li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li> <li>Lead, mentor, and develop delivery team leads and developer teams.</li> <li>Coordinate with cross-functional teams to deliver business outcomes.</li> <li>Identify process improvements and implement best practices.</li> <li>Manage budgets and resource allocation tied to delivery schedules.</li> <li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li> <li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li> <li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li> <li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li> <li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li> <li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li> <li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li> <li>Support customer communication, steering meetings, and formal handovers.</li> <li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li> <li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li> <br> <h4>Requirements</h4> <h4>Qualifications</h4> <p><strong>Educational qualifications</strong></p> <li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li> <li>Project management education or equivalent professional training is a must.</li> <br> <p><strong>Experience needed</strong></p> <li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li> <li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li> <li>Previous experience in the insurance field is a plus.</li> <br> <p><strong>Trainings / Certificates</strong></p> <li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li> <li>ITIL Foundation certification is preferred.</li> <li>Training in customer communication, risk management, UAT, and release governance is preferred.</li> <br> <p><strong>Technical Qualifications</strong></p> <li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li> <li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li> <li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li> <li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li> <li>Experience with customer-facing communication, reporting, governance, and escalation management.</li> <li>Eligible to work in Jordan.</li> <br> <h4>Benefits</h4> <li>Class A health insurance</li></p><p></p>

<p>We are seeking an experienced ABAP Developer to contribute to SAP-related technical initiatives during a 3-month engagement. The role will focus on developing, enhancing, and maintaining ABAP solutions while supporting business and technical requirements across SAP environments. Key Requirements 4 5 years of experience in SAP ABAP development. Strong proficiency in ABAP programming , including both classical and modern ABAP syntax. Hands-on experience with SAP Data Dictionary (DDIC) objects, including tables, structures, domains, and data elements. Experience developing and supporting: ABAP reports Function modules Classes and methods DDIC objects Strong knowledge of Object-Oriented ABAP , including classes, methods, inheritance, and polymorphism. Proficiency with key SAP transactions such as SE11, SE16, SE38, SE37, SE24, SE93, SE09, and SM37 . Experience with Open SQL development. Understanding of SAP Transport Management and related transaction codes (SE09, SE10, SE01). Experience with ABAP on HANA , including CDS Views, AMDP, and Table Functions. Exposure to HANA Native SQL . Experience developing and consuming OData Services . Key Responsibilities Design, develop, test, and maintain ABAP programs and custom SAP developments. Develop and enhance reports, interfaces, forms, function modules, and classes. Create and maintain Data Dictionary objects including tables, structures, and data elements. Develop Object-Oriented ABAP solutions following SAP development standards. Build and optimize database queries using Open SQL and HANA technologies. Develop and support CDS Views, AMDP procedures, and OData services where required. Manage transport requests and support deployment activities across SAP environments. Troubleshoot and resolve technical issues related to custom SAP developments. Collaborate with functional consultants and business users to gather and implement requirements. Prepare technical documentation and support knowledge transfer activities. If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Strong analytical and troubleshooting skills. Ability to work effectively within technical and functional teams. Ability to manage multiple development tasks within project timelines.</p>

<p>Scope of work&nbsp; The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives.&nbsp; Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field.</li><li>Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable.</li><li>Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects.</li><li>Demonstrated hands-on experience across the system development lifecycle.</li><li>Strong practical experience with Agile/Scrum delivery and product backlog management.</li><li>Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases.</li><li>Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives.</li><li>Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria.</li><li>Practical experience in system testing, defect management, quality assurance, and user acceptance testing.</li><li>Experience with system integrations, APIs, data mapping, or data migration is highly desirable.</li><li>Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred.</li><li>Experience preparing management reports, project documentation, presentations, and governance materials.</li></ul>

<p><h4>Description</h4> <p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p> <p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p> <p>Perform platform patching, upgrades, and license management with minimal disruption.</p> <p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p> <p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p> <p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p> <p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p> <p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p> <h4>Core ESB Platform</h4> <p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p> <h4>Banking Systems & Integration</h4> <p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p> <h4>Messaging & Middleware</h4> <p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p> <h4>Systems & database administration</h4> <p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p> <h4>Security & networking</h4> <p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p> <p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p> <p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p> <p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p> <p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p> <p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p> <p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>

<p><h4>Description</h4> <p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p> <p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p> <p>Perform platform patching, upgrades, and license management with minimal disruption.</p> <p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p> <p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p> <p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p> <p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p> <p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p> <h4>Core ESB Platform</h4> <p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p> <h4>Banking Systems & Integration</h4> <p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p> <h4>Messaging & Middleware</h4> <p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p> <h4>Systems & database administration</h4> <p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p> <h4>Security & networking</h4> <p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p> <p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p> <p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p> <p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p> <p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p> <p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p> <p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>

<p>Support the execution of the Bank s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency. The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership &amp; People Management</strong></p><ul><li>Define the Unit s objectives and KPIs in alignment with the Department s strategy.</li><li>Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.</li><li>Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit s responsibilities.</li><li>Promote collaboration, creativity, accountability, and continuous improvement within the team.</li></ul><p><strong>Innovation Delivery</strong></p><ul><li>Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.</li><li>Coordinate the development of innovative digital products, services, and customer journeys across the Bank s electronic channels.</li><li>Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.</li><li>Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.</li></ul><p><strong>Market Research &amp; Innovation Development</strong></p><ul><li>Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.</li><li>Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.</li><li>Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.</li><li>Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.</li><li>Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.</li><li>Support the implementation of customer-centric solutions that improve service quality and operational efficiency.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.</li><li>Support the evaluation of new technologies and partnership opportunities to enhance the Bank s innovation capabilities.</li><li>Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.</li></ul><p><strong>Innovation Governance &amp; Reporting</strong></p><ul><li>Maintain the innovation pipeline and monitor the progress of innovation initiatives.</li><li>Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.</li><li>Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.</li><li>Identify project risks and recommend mitigation plans.</li></ul><p><strong>Innovation Culture</strong></p><ul><li>Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.</li><li>Promote knowledge sharing and innovation best practices across business units.</li><li>Encourage continuous learning and adoption of emerging technologies.</li></ul><p><strong>Business Continuity</strong></p><ul><li>Serve as a Primary or Alternate member of the Bank s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.</li><li>Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.</li><li>Experience managing cross-functional projects and delivering digital initiatives within the banking sector.</li><li><strong>Skills &amp; Competencies</strong></li><li>Innovation and Design Thinking</li><li>Digital Banking Knowledge</li><li>Product and Service Development</li><li>Project and Portfolio Coordination</li><li>Business Analysis and Problem Solving</li><li>Market Research and Competitive Analysis</li><li>Customer Experience (CX) Awareness</li><li>Stakeholder Management</li><li>Vendor and Partnership Coordination</li><li>Strong Communication and Presentation Skills</li><li>Planning and Organizational Skills</li><li>Analytical and Decision-Making Skills</li><li>Knowledge of Banking Products, Services, and Regulatory Requirements</li><li>Proficiency in Microsoft Office and the Bank s operating systems</li><li>Ability to work effectively under pressure and manage multiple priorities</li></ul>

<p><h4>Description</h4> <p>Sarmad is seeking an experienced Java fintech team leader to join our dynamic team. In this role, you will lead a group of Java developers in creating innovative financial technology solutions that enhance our clients' experiences. You will be responsible for overseeing the development process, ensuring the delivery of high-quality software, and mentoring team members to continuously improve their skills.</p> <h4>Responsibilities</h4> <ul> <li>Lead a team of Java developers focused on fintech projects.</li> <li>Design and architect software solutions that meet business requirements.</li> <li>Conduct code reviews, provide technical guidance, and ensure best practices are followed in software development.</li> <li>Collaborate with stakeholders to gather requirements and translate them into technical specifications.</li> <li>Oversee the development lifecycle, from planning and requirements analysis to deployment and maintenance.</li> <li>Monitor team performance and foster a culture of continuous improvement and innovation.</li> <li>Stay current with industry trends and emerging technologies to bring new ideas to the team.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience leading software development teams, preferably in fintech.</li> <li>Strong proficiency in Java programming language and related frameworks (e.g., Spring, Hibernate).</li> <li>Experience with software architecture and design patterns.</li> <li>Demonstrated understanding of financial services and technology trends.</li> <li>Experience with databases, including SQL and NoSQL technologies.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Ability to manage multiple projects simultaneously and meet deadlines.</li> <li>Bachelor's degree in computer science, engineering, or a related field.</li> <li>8+ years of experience in Java development with at least 3 years in a leadership role.</li> </ul></p><p></p>