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<p>The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities. The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations.</p><p>Responsibilities</p><ul><li>Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections.</li><li>Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation.</li><li>Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies.</li><li>Prepare aging reports and escalate collection risks when necessary.</li><li>Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met.</li><li>Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs.</li><li>Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality.</li><li>Establish collection action plans for overdue accounts.</li><li>Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays.</li><li>Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field.</li><li>1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role.</li><li>Experience in the software, technology, or fintech industry is preferred.</li><li>Experience coordinating across cross-functional teams (e.g., project delivery, finance, and sales/account management) in a B2B or project-based environment.</li><li>Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes.</li><li>Experience with commercial contracts, documentation, bank guarantees, and performance bonds.</li><li>Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage.</li><li>Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines.</li><li>Strong communication, interpersonal, negotiation, and follow-up abilities.</li><li>High attention to detail and accuracy, combined with strong analytical and reporting skills.</li><li>Customer-focused with strong problem-solving capabilities.</li><li>Proficiency in written and verbal communication in the Arabic and English language.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Research Engineering Manager for AI Agent Harness plays a pivotal role in leading innovative product research and development initiatives within our organization. This position is designed for a forward-thinking leader who is passionate about harnessing artificial intelligence to create transformative solutions. You will oversee a dynamic team of engineers and researchers, guiding them in their quest to develop cutting-edge AI technologies that can redefine user experiences and improve operational efficiencies.</p><p>In this role, you will not only manage projects but also foster a collaborative environment that encourages creativity and growth. As part of our commitment to professional development, you will have access to ongoing training programs and mentorship opportunities, ensuring that your skills remain at the forefront of the industry. Our team culture emphasizes open communication, innovation, and a shared vision for success, making it an exciting place to advance your career.</p><p>As a Research Engineering Manager, your strategic impact will extend beyond your team, influencing cross-functional collaboration with other departments and stakeholders. You will have the opportunity to shape the direction of AI research within the company, driving initiatives that align with our long-term business vision. This is more than just a managerial role; it is a chance to lead transformative projects that will set new benchmarks in the industry and propel your career to new heights.</p><p><b>Responsibilities:</b></p><ol><li>Lead the research and development of AI technologies, ensuring that projects align with organizational goals and industry standards while utilizing advanced engineering methodologies.</li><li>Manage a diverse team of engineers and researchers, providing mentorship and guidance to foster their professional growth and enhance team performance.</li><li>Collaborate with cross-functional teams to define project scopes, objectives, and deliverables, ensuring timely completion and alignment with strategic priorities.</li><li>Develop and implement innovative strategies for AI integration into existing products, leveraging data analytics and user feedback to enhance functionality.</li><li>Conduct regular assessments of project progress, identifying potential roadblocks and implementing solutions to maintain momentum and achieve milestones.</li><li>Stay informed about the latest trends in AI and machine learning, integrating relevant advancements into research initiatives to maintain a competitive edge.</li><li>Prepare and present research findings to stakeholders, articulating the value and impact of AI projects on business outcomes and customer satisfaction.</li><li>Establish and maintain partnerships with academic institutions and industry leaders to drive collaborative research efforts and knowledge exchange.</li><li>Oversee budget management for R&amp;D projects, ensuring efficient allocation of resources to maximize return on investment and project success.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven expertise in artificial intelligence and machine learning algorithms, enabling the development of advanced AI solutions.</li><li>Strong leadership skills with a focus on team development and performance management, fostering a culture of innovation.</li><li>Excellent project management abilities, ensuring timely delivery of research initiatives while adhering to budget constraints.</li><li>Proficient in data analysis tools and methodologies, allowing for informed decision-making and strategic planning.</li><li>Effective communication skills, capable of articulating complex technical concepts to diverse audiences, including stakeholders and team members.</li><li>Experience in cross-functional collaboration, driving projects that require input and coordination across multiple departments.</li><li>Knowledge of software development processes and tools, facilitating the integration of AI technologies into product offerings.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Go-to-Market Specialist – AI &amp; Agents is responsible for building and owning a fully self-sourced new-business pipeline for AI Agents, AI Apps, and AI Models across the UAE market, converting qualified opportunity into signed revenue.<br> The role requires a consultative, diagnosis-first business development professional who can navigate complex, multi-stakeholder organizations, build stakeholder maps and account plans, and translate operational pain points into specific, relevant AI use cases.<br> The role applies structured, disciplined qualification (MEDDPICC or equivalent) and works both directly and through the company’s channel and partner ecosystem to close new business.<br> ew Logo Acquisition Own full-cycle prospecting, qualification, and closing across an assigned account territory within the UAE market.<br> Build and own a fully self-sourced, hunter-owned pipeline — no inherited pipeline, no renewals, and no account management.<br> Apply structured, disciplined qualification (MEDDPICC or equivalent), qualifying in and disqualifying out with equal rigor.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Account Research &amp; Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive account research that feeds live account plans, not a standalone exercise.<br> Build and maintain account plans and stakeholder maps for a defined target account list (NAL).<br> Develop a strong understanding of each target account, including business model, technology landscape, procurement structures, and key stakeholders.<br> Translate a client’s operational pain points into specific, relevant AI Agents, AI Apps, and AI Models use cases.<br> Research a prospect’s business, technology, and recent moves thoroughly before any first meeting.<br> Prospecting &amp; Business Development Conduct proactive outbound prospecting through multiple channels, including calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company’s channel and partner ecosystem.<br> Lead prospecting at industry exhibitions and events using a pre-built target list, rather than general floor-walking.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Consultative Selling &amp; Deal Closure Understand the prospect's business challenges and translate them into potential technology solutions.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Clearly articulate the business value, ROI, and impact of proposed technology solutions.<br> CRM, Pipeline &amp; Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Cross-Functional Collaboration Work closely with Pre-Sales, Engineering, Production, Products, finance, Legal, and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry exhibitions and conferences relevant to AI Agents, Apps, and Models, using a pre-built target list to drive prospecting.<br> Develop and maintain client relationships, expectations &amp; satisfaction, understanding how systems integrators, hyperscalers, and channel partners fit around a deal.<br> Conduct regular in-person meetings with UAE-based clients and stakeholders to strengthen relationships.<br> Requirements: A bachelor’s degree in Technology, Engineering, Computer Science, or a related field is preferred.<br> 4–7 years of proven experience in business development, technology sales, solution sales, enterprise sales, or consultative B2B sales.<br> Experience selling technology, digital, AI, SaaS, cloud, automation, software, IT services, or other technology-enabled solutions.<br> Management consulting background (e.<br>g., Big 4, strategy firm) is a strong plus, bringing diagnostic rigor and business-case skills.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with long, technical, multi-stakeholder sales cycles.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant Tech solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br></span> </div>

<p>Ministry of Digital Economy &amp; Entrepreneurship</p> <p>Youth Technology and Jobs Project</p> <p>Terms of Reference</p> <p>Business Analyst</p> <p>&nbsp;</p> <p>I. About the Youth, Technology, and Jobs (YTJ) Project</p> <p>The Government of Jordan (GoJ) has received financing from the World Bank to implement the Youth, Technology, and Jobs (YTJ) Project, which became effective in April 2020 and will continue until February 2027. The YTJ Project aims to improve digitally enabled income opportunities and expand digitized government services in Jordan. The Ministry of Digital Economy &amp; Entrepreneurship (MoDEE) is the implementing agency of the YTJ Project.</p> <p>&nbsp;</p> <p>The project components are:</p> <p>Component 1 – Support the Supply of Digital Skills in Jordan</p> <p>Sub-component 1.1: Support private sector-led digital skills development. Support the establishment of the National Skills Council for Information and Communication Technology (NSC-ICT), as an independent (financially and administratively) legal entity, with a majority private sector board membership and representation from key public sector stakeholders.</p> <p>&nbsp;</p> <p>Sub-component 1.2: Enhance digital skills competencies for public school students. Introduce quality technology courses in public classrooms (G7–12).</p> <p>&nbsp;</p> <p>Sub-component 1.3: Establish working spaces in underserved communities through Tech Hubs. Support upgrading and equipping three to five technology hubs (Tech Hubs).</p> <p>&nbsp;</p> <p>Component 2 – Support the Expansion of the Digital Sector and Digital Government Services in Jordan</p> <p>&nbsp;</p> <p>Sub-component 2.1: Support the expansion of and access to markets for digital firms and digital platforms. Provide incentive packages to support the growth plans of digital firms in underserved communities to help build and scale their activities and generate local job opportunities. Provide access to income opportunities in various tech and non-tech economic activities for individuals in the gig economy.</p> <p>&nbsp;</p> <p>Sub-component 2.2: Support digital transformation of service delivery to citizens and businesses. Support activities designed to improve access to and quality of selected e-government services, in addition to improving service quality and cost efficiency.</p> <p>&nbsp;</p> <p>Sub-component 2.3: Support digitization of payments. Support the government's commitment to advance the penetration of digital payments in Jordan by supporting e-payments for all applicable government services.</p> <p>&nbsp;</p> <p>Component 3 – Project Management and Implementation Support</p> <p>MoDEE will establish a Project Management Unit (PMU) within the Ministry, which will include focal points from the Ministry of Labor and the Ministry of Education. The PMU will have the overall fiduciary responsibility for the project and the implementation of its activities.</p> <p>Under Sub-component 2.2, MoDEE/YTJ is seeking to hire a Business Analyst to support the Ministry's digital transformation efforts.</p> <p>&nbsp;</p> <p>II. Roles and Responsibilities of the Business Analyst</p> <p>• Gather, analyze, validate, and document business requirements;</p> <p>• Communicate business requirements to all stakeholders in an accurate and effective manner;</p> <p>• Prepare formal business requirements documentation;</p> <p>• Assist in identifying the business requirements and needs of various government entities;</p> <p>• Analyze the as-is status and recommend the to-be status;</p> <p>• Develop business cases and business models;</p> <p>• Develop functional specifications for solutions and prepare procurement documents, including Terms of Reference (TORs) and Requests for Proposals (RFPs);</p> <p>• Prepare presentations for digital transformation plans and projects;</p> <p>• Follow up on contracts and provide the required support to contractors;</p> <p>• Perform any additional tasks as requested.</p> <p>&nbsp;</p> <p>III. Eligibility and Minimum Qualifications</p> <p>• Minimum of 2 years of relevant experience;</p> <p>• Experience in preparing business and procurement documentation;</p> <p>• Experience in requirements gathering, validation, and analysis;</p> <p>• Ability to handle multiple tasks, work under pressure, and collaborate effectively within teams to achieve objectives;</p> <p>• Critical thinking and problem-solving skills;</p> <p>• Attention to detail;</p> <p>• Team player;</p> <p>• Good presentation skills;</p> <p>• Good written and spoken communication skills in both Arabic and English.</p> <p>&nbsp;</p> <p>IV. Education Requirements</p> <p>Bachelor's degree in Computer Science, Business, Engineering, or any other relevant field.</p> <p>&nbsp;</p> <p>V. Duration of Assignment</p> <p>The contract is renewable for the duration of the project, subject to satisfactory performance.</p>

<p><h4>Description</h4> <p>Green Circle Job Fair 2026 – apply here</p> <p>Thank you for your interest in Tarjama, Arabic.AI, and Ureed.</p> <p>As part of our participation in Green Circle Job Fair 2026, we are looking to connect with ambitious students, recent graduates, freelancers, and early-career professionals who are passionate about technology, artificial intelligence, language solutions, digital innovation, and building impactful careers.</p> <p>This application allows you to join our talent network and be considered for future internship, freelance, project-based, and full-time opportunities across our companies.</p> <p>We welcome applicants from diverse academic and professional backgrounds, particularly those interested in AI, data, product development, localization, translation, technology, business operations, customer success, sales, marketing, and related fields.</p> <p>Whether you are seeking your first professional experience or exploring your next career opportunity, we encourage you to submit your application and share your CV, LinkedIn profile, portfolio, or any relevant projects.</p> <p>We look forward to meeting you and exploring how you can contribute to shaping the future of AI-powered communication and language technology in the region.</p></p><p></p>

<p><h4>Description</h4> <p>Green Circle Job Fair 2026 – apply here</p> <p>Thank you for your interest in Tarjama, Arabic.AI, and Ureed.</p> <p>As part of our participation in Green Circle Job Fair 2026, we are looking to connect with ambitious students, recent graduates, freelancers, and early-career professionals who are passionate about technology, artificial intelligence, language solutions, digital innovation, and building impactful careers.</p> <p>This application allows you to join our talent network and be considered for future internship, freelance, project-based, and full-time opportunities across our companies.</p> <p>We welcome applicants from diverse academic and professional backgrounds, particularly those interested in AI, data, product development, localization, translation, technology, business operations, customer success, sales, marketing, and related fields.</p> <p>Whether you are seeking your first professional experience or exploring your next career opportunity, we encourage you to submit your application and share your CV, LinkedIn profile, portfolio, or any relevant projects.</p> <p>We look forward to meeting you and exploring how you can contribute to shaping the future of AI-powered communication and language technology in the region.</p></p><p></p>

<p>Job Responsibilities:</p><ul><li>Identify, recruit, onboard, and develop new resellers, distributors, and strategic partners in assigned markets.</li><li>Manage and grow existing partner relationships to increase engagement, pipeline, and revenue.</li><li>Develop joint business plans with partners, including sales targets, account priorities, and go-to-market activities.</li><li>Drive partner-led opportunities through the full sales cycle, from lead generation and qualification to closure.</li><li>Build and maintain a healthy partner pipeline and provide accurate sales forecasts and opportunity updates.</li><li>Work with partners to identify target customers, develop account plans, and create new business opportunities.</li><li>Conduct regular partner business reviews and monitor performance against agreed targets and KPIs.</li><li>Coordinate partner onboarding, product training, sales enablement, demonstrations, and related activities.</li><li>Collaborate with Sales, Pre-Sales, Product, Marketing, Legal, and Delivery teams to support partner opportunities.</li><li>Represent LMKR in partner/customer meetings and industry events, and maintain accurate CRM and sales reporting.</li></ul><p>Required Skills:</p><ul><li>Strong channel sales, partner management, and business development capabilities.</li><li>Proven ability to generate pipeline and revenue through partners.</li><li>Strong B2B sales skills and experience managing opportunities through the full sales cycle.</li><li>Excellent relationship-building, stakeholder-management, and negotiation skills.</li><li>Ability to identify, assess, recruit, and develop high-potential channel partners.</li><li>Ability to develop joint business plans, account plans, sales forecasts, and performance reports.</li><li>Strong presentation and communication skills with confidence engaging senior stakeholders.</li><li>Good understanding of enterprise technology/software sales; relevant industry experience is an advantage.</li><li>Excellent written and spoken English and Arabic, with willingness to travel within the assigned region.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience:</p><ul><li>Minimum: 5 years of Channel Sales or Direct Sales</li><li>Preferred: 10 years of relevant experience</li></ul><p>Education/Qualification:</p><ul><li>Minimum: Bachelor s degree</li><li>Preferred: Master s degree</li></ul><p>Location Jordan</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Axon and be a Force for Good. At Axon, we re on a mission to Protect Life. We re explorers, pursuing society s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space. What You ll Do Location: Jordan, travel up to 70% of time Reports to: Sr Manager, Emerging Markets Achieve mastery of all Axon technologies / products Use exceptional written and oral communication skills to lead business and technical presentations effectively Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders Set and manage expectations with customers and team members Provide 1st-level technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances Develop relationships with key partners for growth within their customer base Effectively position the technology against competitive offerings Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quote Perform other duties and projects as assigned What You Bring Willingness to travel; Fluent English and Arabic, French is a plus; Assist Sales with presentations and analysis to enlarge customer portfolio; Training new employees; Document translation &amp; verification for new products Axon brings to the market Assist Sales Executives in commercial offer documentation Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience. Professional background: 4+ years customer facing pre-sales or consulting background required 3+ years of experience with public procurement in META Experience selling SaaS based solutions Experience in End User Compute or Cloud Computing preferred Experience in networking, storage, virtualization, or related technologies Must have intellectual curiosity, humility, accountability and positive approach; Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies. Basic knowledge of computer hardware, operating systems, and storage devices. Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally. Experience developing Statements of Work (SOW) or similar documents Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies. Basic knowledge of virtualization and cloud technologies Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc.. Experience with Law Enforcement technology solutions and public procurement is a plus *Please submit your Resume in English. Don t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you re excited about this role and our mission to Protect Life but your experience doesn t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.</li><li>4+ years customer facing pre-sales or consulting background required</li><li>3+ years of experience with public procurement in META</li><li>Experience selling SaaS based solutions</li><li>Experience in End User Compute or Cloud Computing preferred</li><li>Experience in networking, storage, virtualization, or related technologies</li><li>Must have intellectual curiosity, humility, accountability and positive approach;</li><li>Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs</li><li>Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.</li><li>Basic knowledge of computer hardware, operating systems, and storage devices.</li><li>Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.</li><li>Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.</li><li>Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.</li><li>Experience developing Statements of Work (SOW) or similar documents</li><li>Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.</li><li>Basic knowledge of virtualization and cloud technologies</li><li>Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..</li><li>Experience with Law Enforcement technology solutions and public procurement is a plus</li></ul><p></p></section>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused senior systems engineer to join our Microsoft infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The senior systems engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in computer science, computer engineering, information technology, or a related field.</p> <h4>Experience</h4> <p>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</p> <p>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</p> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused senior systems engineer to join our Microsoft infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The senior systems engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in computer science, computer engineering, information technology, or a related field.</p> <h4>Experience</h4> <p>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</p> <p>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</p> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li> <li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li> <li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p>Mercy Corps operates across a diverse and dynamic consolidated region spanning Asia, Middle East &amp; Europe (AMEE) including Ukraine, Georgia, Moldova, Syria, Yemen, Jordan, Lebanon, Palestine, Afghanistan, Indonesia, Myanmar, Nepal, Pakistan, Kyrgyzstan, and Thailand. Contexts range from protracted conflicts, displacement, and acute humanitarian crises to climate vulnerability, poverty, and rapidly evolving development landscapes. Across this spectrum, Mercy Corps applies a layered resilience approach delivering food and water security, economic opportunity, and energy access while fostering self-reliance and local leadership. The region also presents growing opportunities for private-sector engagement, blended finance, and innovative partnership models, enabling Mercy Corps to bridge relief and long-term development through climate-smart, evidence-driven programming. The Awards Management Team (AMT) works in lockstep with Mercy Corps country teams to ensure they have the resources, tools, and information they need to succeed in the implementation of high-quality programs across three areas by: 1. Stewarding award management from kick-off to close out, supporting adherence to donor requirements, aligning donor contractual deliverables with internal program quality and compliance standards to deliver program impact, resolving compliance issues, and promoting knowledge management; 2. Contributing to strategic new business development by identifying new funding opportunities, supporting high-quality program design, and leading submission efforts aligned with donor requirements; and 3. Serving as liaison between Mercy Corps' program teams and their most critical relationships with internal and external stakeholders</p><p>The AMT Manager supports the implementation of the strategic direction set by the AMT Lead, ensuring impactful, high-quality programming support for their assigned portfolio within AMEE: the Asia sub-region (Afghanistan, Indonesia, Myanmar, Nepal, Pakistan, Kyrgyzstan, and Thailand. The AMT Manager works closely with country teams and is an essential member of the AMT structure. They serve as a headquarters (HQ) focal point for supporting country programs in program and award management, connecting the field to Global and Regional resources, and representing specific country/award interests internally and externally. They provide day-to-day supervision, management, and mentorship to a team of AMT Program Officers for the Asia sub-region, ensuring quality work and fostering a cohesive team dynamic under the overall guidance of the AMT Lead.</p><p>Essential Responsibilities</p><ul><li>Team Management (Day-to-Day Supervision):</li><li>Provide day-to-day supervision and performance management for assigned AMT Program Officers</li><li>Develop the capacity of direct reports, deepen understanding of their roles, and assist with career development.</li><li>Promote accountability, communicate expectations, and provide constructive feedback through regular one-on-ones and performance reviews for direct reports.</li><li>Check the quality and timeliness of direct reports' work.</li><li>Contribute to a work environment of mutual respect where team members strive to achieve excellence.</li><li>Participate in hiring and lead orientation for direct reports, under the guidance of the AMT Lead.</li><li>Portfolio Management &amp; Award Administration:</li><li><br></li><li><b>Required Knowledge, Skills and Abilities</b></li><li>Excellent written and verbal communication skills, with the ability to synthesize complex information clearly and concisely for various audiences.</li><li>A detail-oriented, multi-tasker who is able to communicate clearly and work under pressure.</li><li>A problem solver, adept in successfully dealing with issues of complexity.</li><li>Proven ability to build and maintain strong, collaborative working relationships with diverse internal teams and external stakeholders across different cultures and time zones.</li><li>Demonstrated ability to provide effective day-to-day supervision, mentorship, and coaching to direct reports, fostering their capacity development and promoting accountability.</li><li>Adept at identifying, analyzing, and supporting the resolution of complex issues related to award management and program implementation.</li><li>Strong organizational skills with the ability to manage multiple priorities, track deadlines, and ensure timely completion of tasks for self and direct reports .</li><li>A robust sense of humor is greatly appreciated.</li><li>A demonstrable passion for, and a clear empathy with, the organization s aims and values.</li><li><b>Required Education and Experience</b></li><li>Bachelor s degree or equivalent in a relevant field. Master s degree preferred.</li><li>5+ years of professional experience in international relief and development, including experience with award management, compliance, and program management.</li><li>Field-based experience is highly desirable, ideally in Asia, Middle East or Europe</li><li>Demonstrated experience supporting proposal development (support and writing) with various donors, particularly government donors (e.g., European &amp; UK donors), private foundations, and corporations.</li><li>Experience representing an organization with operational external stakeholders such as donors, government officials, and partners.</li><li>Experience with monitoring and evaluation and other learning efforts.</li><li>Proven ability to lead, manage, mentor, and develop individuals and teams (day-to-day supervision).</li><li>Strong interpersonal, communication, and relationship-building skills.</li><li>Proficiency with MS Office software (Outlook, Word, Excel, PowerPoint).</li><li>Fluency in English required.</li><li>Living Conditions / Environmental Conditions</li><li>This position may require up to 10% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent written and verbal communication skills, with the ability to synthesize complex information clearly and concisely for various audiences.</li><li>A detail-oriented, multi-tasker who is able to communicate clearly and work under pressure.</li><li>A problem solver, adept in successfully dealing with issues of complexity.</li><li>Proven ability to build and maintain strong, collaborative working relationships with diverse internal teams and external stakeholders across different cultures and time zones.</li><li>Demonstrated ability to provide effective day-to-day supervision, mentorship, and coaching to direct reports, fostering their capacity development and promoting accountability.</li><li>Adept at identifying, analyzing, and supporting the resolution of complex issues related to award management and program implementation.</li><li>Strong organizational skills with the ability to manage multiple priorities, track deadlines, and ensure timely completion of tasks for self and direct reports .</li><li>A robust sense of humor is greatly appreciated.</li><li>A demonstrable passion for, and a clear empathy with, the organization s aims and values.</li><li>Bachelor s degree or equivalent in a relevant field. Master s degree preferred.</li><li>5+ years of professional experience in international relief and development, including experience with award management, compliance, and program management.</li><li>Field-based experience is highly desirable, ideally in Asia, Middle East or Europe</li><li>Demonstrated experience supporting proposal development (support and writing) with various donors, particularly government donors (e.g., European &amp; UK donors), private foundations, and corporations.</li><li>Experience representing an organization with operational external stakeholders such as donors, government officials, and partners.</li><li>Experience with monitoring and evaluation and other learning efforts.</li><li>Proven ability to lead, manage, mentor, and develop individuals and teams (day-to-day supervision).</li><li>Strong interpersonal, communication, and relationship-building skills.</li><li>Proficiency with MS Office software (Outlook, Word, Excel, PowerPoint).</li><li>Fluency in English required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $40/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

<p>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><p><strong>Desired Candidate Profile</strong></p><h2>Experience</h2><ul><li>1 2 years of experience in data analysis, data quality, quality assurance, service improvement, IT service management, knowledge management.</li><li>Experience developing reports, dashboards, and management insights using Power BI, Excel, or similar tools.</li><li>Practical knowledge of ITIL practices and ITSM processes.</li></ul><h2>Education and Qualifications</h2><ul><li>University degree or diploma in Data Science, Data Analytics, Computer Science, Information Technology, Engineering, Business Analytics, Statistics, or a related discipline.</li><li>Certification or training in Microsoft Power BI, Excel, Python, R, SQL, data analytics, or data visualisation is an advantage.</li><li>ITIL certification Lean Six Sigma, Quality Management, or Service Management certification is an advantage.</li></ul><h2>Knowledge and Technical Skills</h2><ul><li>Proficiency in Excel and Power BI for data analysis, reporting, and dashboard development.</li><li>Working knowledge of Python and R for data cleaning, analysis, visualisation, and automation.</li><li>Basic knowledge of HTML and Microsoft 365 tools, including SharePoint and Teams.</li><li>Understanding of data analysis, data quality, statistical methods, and trend identification.</li><li>Ability to identify inaccurate, incomplete, duplicated, or inconsistent data.</li><li>Understanding of ITIL practices, ITSM operations, and continuous service improvement.</li><li>Knowledge of AI, automation, networks, and application support is an advantage.</li></ul><h2>Functional Skills</h2><ul><li>Reporting and data analysis</li><li>Data quality and assurance</li><li>Audit and compliance management</li><li>KPI and performance measurement</li><li>Process and service improvement</li><li>Root-cause and trend analysis</li><li>Problem-solving and critical thinking</li><li>Project and action management</li><li>Stakeholder management</li><li>Communication and presentation</li><li>Teamwork, adaptability, and attention to detail</li></ul>

<p>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p>Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p><b><br></b></p><p><b>What you will do in this role:</b></p><p>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Your qualifications:</h2><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</p>

<p><h4>Description<\/h4>\n<p>Please submit your CV in English and indicate your level of English proficiency.<\/p>\n<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<\/p>\n<h4>What this opportunity involves<\/h4>\n<p>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<\/p>\n<p>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<\/p>\n<ul>\n<li>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history<\/li>\n<li>Design tasks from intermediate states of these environments - craft the prompt, define what \"solved\" means, and ensure the task is solvable by an AI agent<\/li>\n<li>Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient<\/li>\n<li>Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<\/li>\n<\/ul>\n<h4>What this is not<\/h4>\n<ul>\n<li>Not data labeling<\/li>\n<li>Not prompt engineering<\/li>\n<li>Not writing code from scratch - the agent writes most of the code; you guide and evaluate<\/li>\n<\/ul>\n<h4>What we look for<\/h4>\n<ul>\n<li>5+ years in software development<\/li>\n<li>Core stack: Python (FastAPI), JavaScript\/TypeScript (React), Docker, Postgres, Kafka, Redis<\/li>\n<li>Experience writing tests (functional, integration)<\/li>\n<li>English proficiency - B2+<\/li>\n<\/ul>\n<h4>Why this is hard<\/h4>\n<p>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<\/p>\n<h4>How it works<\/h4>\n<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid<\/p>\n<h4>Effort estimate<\/h4>\n<p>Tasks for this project are estimated to take 20 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<\/p>\n<h4>Compensation<\/h4>\n<p>Up to $40\/hr equivalent, depending on level and pace. Tasks are estimated at ~20 hours each; you set your own schedule.<\/p><\/p><p><\/p>