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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Scope Technical support engineer skilled Virtualization and Infrastructure support engineer with expertise in SAN infrastructure, Backup software, Red Hat, Unix and virtualization technologies. Main Duties and Responsibilities • Implement, install, manage and support virtualization environments. • Research, diagnosis, troubleshooting and identify solutions to resolve client's issues. • Analytical thinking and problem-solving skills as a go-getter with a lot of intellectual curiosity. • Reproduce client's environments and test and validate fixes and workarounds. • Act as a liaison between clients, technical pre-sales, sales teams and the product development team. • Effectively communicate customer feedback and feature requirements to Engineering and Product Management. • Follow standard policies and procedures for proper escalation of unresolved issues to the appropriate internal teams. • Provide prompt and accurate responses to clients. • Ensure proper recording and tracking of all issues in ticketing system from open to resolution. • Attend technical issues raised by clients and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases. • Support the team with specifications on the company solutions and services, technical details, troubleshooting issues and comparisons pertaining to competitive models. • Provide in-depth root cause analysis of reported technical issues and recommend remedial actions to the direct manager. • Establish and maintain strong relationships with partners and clients and ensure constant communication and support to clients. • Assist in the presentation of effective POC/demo to clients. • Develop his skills and achieve professional certificates in his job domain. • Take the lead in managing customer escalations and be comfortable holding clients facing meetings on short notice.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Position Requirements • Strong experience in SAN (Storage Area Network) environments, storage systems (preferably IBM, EMC, and HP), and storage virtualization technologies. • Strong technical expertise of virtualization technologies, including Red Hat Virtualization, Openshift, VMware, Hyper V, and IBM PowerVM. • Very good knowledge in backup software products and enterprise backup and recovery solutions. • Relevant certifications (e.g., Red Hat, VMware, HCI) are highly desirable. • Solid understanding of networking concepts and technologies. • Strong problem-solving skills, with the ability to work both independently and as part of a team. • Fluency in English is mandatory. Key Competencies • Communication and Influence • Teamwork • Accountability • Customer Focus • Flexibility and Adaptability • Functional Expertise • Team Building • Problem Solving and Decision Making Education • BSc Degree in computer Science or computer Engineering (preferred) Experience • 2 to 4 years of strong experience in SAN (Storage Area Network) environments, virtualization technologies, data and backup solutions.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Technical Support Engineer</p><br><br><br>Job Scope <br><p>Technical support engineer skilled Virtualization and Infrastructure support engineer with expertise&nbsp;in SAN infrastructure, Backup software, Red Hat, Unix and virtualization technologies.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Implement, install, manage and support virtualization environments.</li> <li>Research, diagnosis, troubleshooting and identify solutions to resolve client's issues.</li> <li>Analytical thinking and problem-solving skills as a go-getter with a lot of intellectual curiosity.</li> <li>Reproduce client's environments and test and validate fixes and workarounds.</li> <li>Act as a liaison between clients, technical pre-sales, sales teams and the product development team.</li> <li>Effectively communicate customer feedback and feature requirements to Engineering and Product Management.</li> <li>Follow standard policies and procedures for proper escalation of unresolved issues to the appropriate internal teams.</li> <li>Provide prompt and accurate responses to clients.</li> <li>Ensure proper recording and tracking of all issues in ticketing system from open to resolution.</li> <li>Attend technical issues raised by clients and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases.</li> <li>Support the team with specifications on the company solutions and services, technical details, troubleshooting issues and comparisons pertaining to competitive models.</li> <li>Provide in-depth root cause analysis of reported technical issues and recommend remedial actions to the direct manager.</li> <li>Establish and maintain strong relationships with partners and clients and ensure constant communication and support to clients.</li> <li>Assist in the presentation of effective POC/demo to clients.</li> <li>Develop his skills and achieve professional certificates in his job domain.</li> <li>Take the lead in managing customer escalations and be comfortable holding clients facing meetings on short notice.</li> </ul><br><br>Position Requirements <br><ul> <li>Strong experience in SAN (Storage Area Network) environments, storage systems (preferably IBM, EMC, and HP), and storage virtualization technologies.</li> <li>Strong technical expertise of virtualization technologies, including Red Hat Virtualization, Openshift, VMware, Hyper V, and IBM PowerVM.</li> <li>Very good knowledge in backup software products and enterprise backup and recovery solutions.</li> <li>Relevant certifications (e.g., Red Hat, VMware, HCI) are highly desirable.</li> <li>Solid understanding of networking concepts and technologies.</li> <li>Strong problem-solving skills, with the ability to work both independently and as part of a team.</li> <li>Fluency in English is mandatory.</li> </ul> <p><strong>Key Competencies</strong></p><br> <ul> <li>Communication and Influence</li> <li>Teamwork</li> <li>Accountability</li> <li>Customer Focus</li> <li>Flexibility and Adaptability</li> <li>Functional Expertise</li> <li>Team Building</li> <li>Problem Solving and Decision Making</li> </ul><br><br>Education <br><ul> <li>BSc Degree in computer Science or computer Engineering (preferred)</li> </ul><br><br>Experience <br><ul> <li>2 to 4 years of strong experience in SAN (Storage Area Network) environments, virtualization technologies, data and backup solutions.</li> </ul><br><br><br> </div>

<p>The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context. The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context. The following is a brief description of the role:</p><p>Provides leadership to the Forum by encouraging delegation, accountability and teamwork. Strategic Coordination and Representation - Ensure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups. Provides leadership to the Forum by encouraging delegation, accountability and teamwork. High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement. Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making. Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations. Responsible for the budgeting, budget management and accountability with the support of NRC s finance and grants teams. Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming. Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being. Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures. Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</p><p>Please download the detailed job description to learn more about the position.</p><p>Duty station: Amman, Jordan Duration of contract: Until 31 December 2026 Travel: Up to 10%. Salary/benefits: Grade 11 on NRC's grading structure. NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Find out more about the benefits of working for NRC Important information about the application process We invite applications from all qualified candidates matching the profile. Please ensure you attach copies of your academic and professional certificates. To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace. When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education. Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: do demanding and professional work, often in challenging contexts join a work culture that empowers every employee to share ideas and take responsibility be part of a welcoming and supportive community committed to human dignity Learn more about NRC Learn more about NRC Jordan Learn more about the Jordan INGO Forum The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context. Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset. Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</p><p>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field. 5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context. Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills. Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities. Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization. Strong understanding of protection and conflict sensitivity. Understanding of internal NRC operational and administrative system is an asset.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Description</h4> <p>Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.</p> <p>Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.</p> <p>We’re looking for a detail-oriented Technical Bid Coordinator to join our team. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.</p> <h4>Technical review & scope identification</h4> <ul> <li>Review received bid packages including architectural drawings, specification documents, and bid requirements to evaluate project viability and scope compatibility.</li> <li>Identify technical scope related to aluminum systems, steel systems, glass types, and associated hardware.</li> <li>Coordinate with the Bid Coordinator and Bid Manager regarding required documentation (COI, certificates, agreements) and technical clarifications.</li> <li>Analyze project drawings including floor plans, elevations, sections, details, door schedules, hardware schedules, specifications.</li> <li>Identify all relevant aluminum, steel and glazing components required for accurate project evaluation.</li> </ul> <h4>Project filtering</h4> <ul> <li>Act as the primary technical filter for incoming project opportunities.</li> <li>Evaluate project suitability before forwarding approved projects to the estimation team.</li> <li>Maintain and update the bid pipeline and stage in HubSpot to reflect project status and progress.</li> </ul> <h4>RFI and addendums</h4> <ul> <li>Identify missing information, inconsistencies, or technical issues in bid documents.</li> <li>Draft and coordinate formal RFIs to obtain necessary clarifications.</li> <li>Review project addendums and revisions to identify scope changes.</li> <li>Coordinate updates with the estimation team immediately to ensure estimates remain accurate.</li> </ul> <h4>Technical support</h4> <ul> <li>Provide technical support to estimators during the bid preparation process.</li> <li>Assist in modifying estimates based on updated project documentation.</li> <li>Support the team by preparing accurate quantity take-offs and estimates if required.</li> <li>Support the team in reviewing technical feasibility of proposed solutions.</li> <li>Support preparation of bid submission packages. Verify technical documentation accuracy and completeness.</li> </ul> <h4>Bids ownership & coordination</h4> <ul> <li>Own and maintain the bid pipeline within HubSpot; bid stages, deadlines, submission requirements, and project statuses.</li> <li>Ensure all opportunities are properly associated with projects, companies, and contacts within CRM.</li> <li>Maintain visibility and organization of the technical bid pipeline to support estimation workflow efficiency.</li> <li>Coordinate procurement and collection of required bid documents including certificates of insurance (COIs), bonds, licenses, certifications, safety records, compliance documentation.</li> <li>Maintain organized and secure documentation systems.</li> <li>Work closely with the team to ensure all technical clarifications and updates are communicated to the client before submission deadlines.</li> <li>Ensure smooth information flow between the Bid Department and Estimation Team.</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum 2–3 years of experience in construction, engineering, estimation or technical project support.</li> <li>Experience reviewing architectural drawings, specifications, and construction documentation.</li> <li>Experience in aluminum, glass systems, or related construction sectors is an advantage.</li> <li>Experience working with technical drawings, floor plans, elevations, sections, and construction details.</li> <li>Understanding of the basic bid process, bid invitations and proposal requests.</li> <li>Experience managing bid workflows, deadlines, and submission processes.</li> <li>English proficiency at C1 level.</li> <li>Russian language is a plus.</li> <li>Experience or knowledge with take-off software is a plus, such as: <ul> <li>Bluebeam</li> <li>PlanSwift</li> <li>Similar drawing analysis tools</li> </ul> </li> <li>Basic knowledge of CRM or project tracking systems.</li> <li>Proficiency in Google Suite (Docs, Sheets, Slides).</li> </ul> <h4>Professional skills</h4> <ul> <li>Strong ability to interpret architectural drawings and technical specifications.</li> <li>Ability to identify project scope related to aluminum, steel, and glass systems.</li> <li>Ability to analyze bid packages and determine project suitability.</li> <li>Strong coordination skills when working with estimators.</li> <li>Ability to identify missing information or discrepancies in bid documentation.</li> <li>Strong analytical thinking and problem-solving skills.</li> <li>Ability to support preparation of complete and accurate bid packages.</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote job opportunity.</li> <li>8:30 AM - 5 PM EST (New York time zone).</li> <li>Salary from $1700 to $2000 gross per month.</li> <li>Joining a highly professional and dynamic team.</li> <li>B2B contract.</li> <li>Transparent career growth opportunities with a focus on professional and financial development.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.</p> <p>Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.</p> <p>We’re looking for a detail-oriented Technical Bid Coordinator to join our team. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.</p> <h4>Technical review & scope identification</h4> <ul> <li>Review received bid packages including architectural drawings, specification documents, and bid requirements to evaluate project viability and scope compatibility.</li> <li>Identify technical scope related to aluminum systems, steel systems, glass types, and associated hardware.</li> <li>Coordinate with the Bid Coordinator and Bid Manager regarding required documentation (COI, certificates, agreements) and technical clarifications.</li> <li>Analyze project drawings including floor plans, elevations, sections, details, door schedules, hardware schedules, specifications.</li> <li>Identify all relevant aluminum, steel and glazing components required for accurate project evaluation.</li> </ul> <h4>Project filtering</h4> <ul> <li>Act as the primary technical filter for incoming project opportunities.</li> <li>Evaluate project suitability before forwarding approved projects to the estimation team.</li> <li>Maintain and update the bid pipeline and stage in HubSpot to reflect project status and progress.</li> </ul> <h4>RFI and addendums</h4> <ul> <li>Identify missing information, inconsistencies, or technical issues in bid documents.</li> <li>Draft and coordinate formal RFIs to obtain necessary clarifications.</li> <li>Review project addendums and revisions to identify scope changes.</li> <li>Coordinate updates with the estimation team immediately to ensure estimates remain accurate.</li> </ul> <h4>Technical support</h4> <ul> <li>Provide technical support to estimators during the bid preparation process.</li> <li>Assist in modifying estimates based on updated project documentation.</li> <li>Support the team by preparing accurate quantity take-offs and estimates if required.</li> <li>Support the team in reviewing technical feasibility of proposed solutions.</li> <li>Support preparation of bid submission packages. Verify technical documentation accuracy and completeness.</li> </ul> <h4>Bids ownership & coordination</h4> <ul> <li>Own and maintain the bid pipeline within HubSpot; bid stages, deadlines, submission requirements, and project statuses.</li> <li>Ensure all opportunities are properly associated with projects, companies, and contacts within CRM.</li> <li>Maintain visibility and organization of the technical bid pipeline to support estimation workflow efficiency.</li> <li>Coordinate procurement and collection of required bid documents including certificates of insurance (COIs), bonds, licenses, certifications, safety records, compliance documentation.</li> <li>Maintain organized and secure documentation systems.</li> <li>Work closely with the team to ensure all technical clarifications and updates are communicated to the client before submission deadlines.</li> <li>Ensure smooth information flow between the Bid Department and Estimation Team.</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum 2–3 years of experience in construction, engineering, estimation or technical project support.</li> <li>Experience reviewing architectural drawings, specifications, and construction documentation.</li> <li>Experience in aluminum, glass systems, or related construction sectors is an advantage.</li> <li>Experience working with technical drawings, floor plans, elevations, sections, and construction details.</li> <li>Understanding of the basic bid process, bid invitations and proposal requests.</li> <li>Experience managing bid workflows, deadlines, and submission processes.</li> <li>English proficiency at C1 level.</li> <li>Russian language is a plus.</li> <li>Experience or knowledge with take-off software is a plus, such as: <ul> <li>Bluebeam</li> <li>PlanSwift</li> <li>Similar drawing analysis tools</li> </ul> </li> <li>Basic knowledge of CRM or project tracking systems.</li> <li>Proficiency in Google Suite (Docs, Sheets, Slides).</li> </ul> <h4>Professional skills</h4> <ul> <li>Strong ability to interpret architectural drawings and technical specifications.</li> <li>Ability to identify project scope related to aluminum, steel, and glass systems.</li> <li>Ability to analyze bid packages and determine project suitability.</li> <li>Strong coordination skills when working with estimators.</li> <li>Ability to identify missing information or discrepancies in bid documentation.</li> <li>Strong analytical thinking and problem-solving skills.</li> <li>Ability to support preparation of complete and accurate bid packages.</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote job opportunity.</li> <li>8:30 AM - 5 PM EST (New York time zone).</li> <li>Salary from $1700 to $2000 gross per month.</li> <li>Joining a highly professional and dynamic team.</li> <li>B2B contract.</li> <li>Transparent career growth opportunities with a focus on professional and financial development.</li> </ul></p><p></p>

<p>Responsibilities Identify valuable customer and product problems and take ownership of solutions from discovery through deployment. Build and improve product features across the frontend, backend, infrastructure, integrations, and deployment. Build and deploy AI agents that are used in real production workflows. Translate user needs and feedback into practical product improvements and technical solutions. Define appropriate scope, make product and usability trade-offs, and determine how success should be measured. Develop and ship full-stack features using Node.js and TypeScript. Work directly with customers to understand their problems, validate product ideas, and troubleshoot issues. Use agentic AI coding tools to scope work, provide context, guide implementation, review code, test solutions, and debug issues. Own features and solutions through deployment and validate their effectiveness after release. Investigate technical and product issues, identify root causes, and implement appropriate solutions. Work independently on unclear problems, develop practical plans, and make decisions without requiring constant direction. Take full responsibility for product outcomes, including discovery, implementation, deployment, and post-launch follow-up. Qualifications 1- 5 years of professional software engineering experience at a software company. Hands-on experience building and deploying AI agents into production and real-world workflows. Strong full-stack development experience with Node.js and TypeScript, including frontend, backend, integrations, and deployment. Hands-on experience using agentic AI coding tools for real engineering work, including task scoping, implementation, code review, testing, and debugging. Strong software engineering skills with the ability to work across the full technical stack. Strong product sense and ability to identify customer problems and translate them into valuable product solutions. Excellent written and spoken English. Strong ownership, autonomy, problem-solving, and decision-making skills. Ability to work directly with customers and incorporate customer feedback into product development.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>1- 5 years of professional software engineering experience at a software company. Hands-on experience building and deploying AI agents into production and real-world workflows. Strong full-stack development experience with Node.js and TypeScript, including frontend, backend, integrations, and deployment. Hands-on experience using agentic AI coding tools for real engineering work, including task scoping, implementation, code review, testing, and debugging. Strong software engineering skills with the ability to work across the full technical stack. Strong product sense and ability to identify customer problems and translate them into valuable product solutions. Excellent written and spoken English. Strong ownership, autonomy, problem-solving, and decision-making skills. Ability to work directly with customers and incorporate customer feedback into product development. Comfortable working across frontend, backend, infrastructure, integrations, and deployment without relying on separate teams to complete delivery. Strong ability to work in a fast-paced environment with high autonomy, accountability, and a strong focus on outcomes.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Purpose of Activity</b>/Assignment: The consultant will provide time-bound, deliverable-based support to the PROSPECTS Digital Opportunity Accelerator which is within the Skills &amp; Secondary Education pillar of the Global Education Practice Amman. The assignment will focus on establishing and operationalizing a Community of Practice, improving programme implementation, country coordination and workflow/SOPs travel coordination and enhancing programme management tools and knowledge systems for the Digital Opportunities Accelerator and linked objectives of the Skills &amp; Secondary Education portfolio of the Global Education Practice. The consultant will develop standardized, practical, and transferable tools, templates, and guidance to improve efficiency, strengthen coordination, and ensure the sustainability of systems beyond the duration of the consultancy. Scope of Work: The consultant will support programme coordination, knowledge management, and operational efficiency through the design and implementation of systems, tools, and workflows. The consultant will undertake the following key functions: • Community of Practice (CoP) Coordination • Programme Implementation Toolkit • Knowledge Systems If you would like to know more about this consultancy on the detailed deliverables and expected outcomes, please review the complete Terms of Reference here: TMCPHONE_NUMBER Programme Support Consultant TOR.pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in international development, Business Administration, Law, Economics, or related field.</li><li>Work Experience: Minimum 10 years of relevant administrative services or clerical work experience is required.</li><li>Experience in budget and financial planning, monitoring and management is highly desirable.</li><li>Skills/Expertise : Experience working in complex environments with multiple stakeholders.</li><li>Advanced computer literacy and the ability to effectively use standard office software tools (MS Office, Enterprise database) and other office technology to create documentation, exchange and archive e-mail, and maintain electronic filing systems.</li><li>Proficiency in using SAP/ERP systems will be an asset.</li><li>Analytical, reporting, and organizational skills</li><li>Language Requirements: Proficiency in English.</li></ul><p></p></section>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. • Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations, The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT. REQUIREMENTS • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; •</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Ability to operate in a complex and challenging security environment.</p><p>Past experience in the region is desirable;</p><p>Fluency in English required, Arabic is an asset</p>

<p>Assist in developing marketing campaigns to promote ITG product and service includes planning, advertising, public relations, organizing events, product development, distribution, sponsorship and research including drafting press releases, updating clients and ITG promotional events.</p><p>Prepares marketing reports by collecting, analyzing, and summarizing sales data.</p><p>Keeps promotional materials ready by coordinating requirements with inventory placing orders and verifying receipt.</p><p>Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.</p><p>Researches competitive products in addition to competitions and partners by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.</p><p>Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.</p><p>Monitors budgets by comparing and analyzing actual results with plans and forecasts.</p><p>Updates job knowledge by participating in educational opportunities; reading trade publications.</p><p>Plans all events, exhibitions and Roadshows by maintaining a good positioning of ITG brand.</p><p>Contributes to the development and assessment of consumer and advertising testing programs.</p><p>Observes and analyzes new trends and competitive activities to seek out innovative ways to build the brands.</p><p>Answer enquiries from individuals, journalists and other organizations.</p><p>Develop and maintain good working relations with the media, including local and national newspapers, magazines, radio and television.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong understanding of new technologies and how they can be applied to marketing.</li><li>Ability to effectively represent the firm in client and other professional interactions.</li><li>Entrepreneurial, self-starter with hands-on approach.</li><li>Strong understanding of new technologies and how they can be applied to marketing.</li><li>Experience with new media and internet advertising.</li><li>Hands-on, innovative; results oriented leader; strong decision maker with ability to prioritize complex objectives and meet aggressive timelines.</li><li>Strong interpersonal skills including the ability to work with a cross-functional team.</li><li>Excellent Word (creation of templates and macros), Excel, PowerPoint (customized), and email (Outlook) skills.</li><li>Excellent communication skills, both verbal and written.</li><li>Bachelors degree in Computer Engineering, Marketing, or any related field.</li><li>4-6 years experience in Marketing related field. Experience within IT companies is a plus.</li></ul>

<p><h4>Description</h4> <p>The data cleansing program director leads the government-wide data cleansing program — driving large-scale data quality uplift across multiple government entities. You will own the cleansing strategy, orchestrate a multi-vendor delivery model, oversee enterprise data modelling, and ensure that cleansed datasets are published into the government-wide catalogue and sharing platforms — sustainably, with strong governance, ongoing monitoring, and continuous improvement.</p> <ul> <li><strong>Define and lead the government-wide data cleansing strategy</strong> aligned with data quality standards, policies, and government priorities.</li> <li><strong>Establish a structured framework</strong> to prioritize critical datasets and drive phased execution across entities.</li> <li><strong>Standardize, automate, and scale the end-to-end data cleansing lifecycle</strong> — leveraging advanced tools and AI-driven solutions; govern reusable accelerators.</li> <li><strong>Establish and oversee a multi-vendor delivery model</strong> — coordinated execution, performance management, and scalability across entities.</li> <li><strong>Oversee large-scale data quality improvement initiatives</strong> aligned to defined quality dimensions, rules, and thresholds.</li> <li><strong>Oversee development of entities' enterprise data models</strong> — aligned with government-wide data standards, central information models, and interoperability requirements.</li> <li><strong>Ensure creation, standardization, and publication of cleansed datasets</strong> into the government-wide data catalogue and sharing platforms — enabling accessibility and reuse.</li> <li><strong>Oversee development of data quality dashboards</strong> to track KPIs and cleansing progress.</li> <li><strong>Establish and lead program governance bodies</strong> — driving timely, quality delivery, issue resolution, and stakeholder alignment.</li> <li><strong>Establish and govern sustainable data quality and cleansing frameworks</strong> for long-term maintenance and continuous improvement.</li> <li><strong>Provide regular reporting to senior leadership</strong> on program progress, risks, and impact on data maturity and value realization.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's or master's in data management, IT, engineering, or related field.</li> <li>20+ years in data management, data quality, or large-scale transformation programs (preferably with exposure in Europe or North America).</li> <li>Proven track record leading enterprise-wide or national data cleansing / data quality initiatives, including multi-vendor delivery models.</li> <li>Strong expertise in data quality frameworks, profiling, and remediation techniques.</li> <li>Familiarity with modern data platforms — Informatica, Azure, Databricks, Snowflake, or similar.</li> <li>Demonstrated experience managing large vendor ecosystems and complex multi-stakeholder programs.</li> <li>Strong leadership and stakeholder management skills at senior government or enterprise level.</li> <li>Excellent English communication; Arabic a plus.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The data cleansing program director leads the government-wide data cleansing program — driving large-scale data quality uplift across multiple government entities. You will own the cleansing strategy, orchestrate a multi-vendor delivery model, oversee enterprise data modelling, and ensure that cleansed datasets are published into the government-wide catalogue and sharing platforms — sustainably, with strong governance, ongoing monitoring, and continuous improvement.</p> <ul> <li><strong>Define and lead the government-wide data cleansing strategy</strong> aligned with data quality standards, policies, and government priorities.</li> <li><strong>Establish a structured framework</strong> to prioritize critical datasets and drive phased execution across entities.</li> <li><strong>Standardize, automate, and scale the end-to-end data cleansing lifecycle</strong> — leveraging advanced tools and AI-driven solutions; govern reusable accelerators.</li> <li><strong>Establish and oversee a multi-vendor delivery model</strong> — coordinated execution, performance management, and scalability across entities.</li> <li><strong>Oversee large-scale data quality improvement initiatives</strong> aligned to defined quality dimensions, rules, and thresholds.</li> <li><strong>Oversee development of entities' enterprise data models</strong> — aligned with government-wide data standards, central information models, and interoperability requirements.</li> <li><strong>Ensure creation, standardization, and publication of cleansed datasets</strong> into the government-wide data catalogue and sharing platforms — enabling accessibility and reuse.</li> <li><strong>Oversee development of data quality dashboards</strong> to track KPIs and cleansing progress.</li> <li><strong>Establish and lead program governance bodies</strong> — driving timely, quality delivery, issue resolution, and stakeholder alignment.</li> <li><strong>Establish and govern sustainable data quality and cleansing frameworks</strong> for long-term maintenance and continuous improvement.</li> <li><strong>Provide regular reporting to senior leadership</strong> on program progress, risks, and impact on data maturity and value realization.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's or master's in data management, IT, engineering, or related field.</li> <li>20+ years in data management, data quality, or large-scale transformation programs (preferably with exposure in Europe or North America).</li> <li>Proven track record leading enterprise-wide or national data cleansing / data quality initiatives, including multi-vendor delivery models.</li> <li>Strong expertise in data quality frameworks, profiling, and remediation techniques.</li> <li>Familiarity with modern data platforms — Informatica, Azure, Databricks, Snowflake, or similar.</li> <li>Demonstrated experience managing large vendor ecosystems and complex multi-stakeholder programs.</li> <li>Strong leadership and stakeholder management skills at senior government or enterprise level.</li> <li>Excellent English communication; Arabic a plus.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join BlackStone eIT as a Data Engineering lead a talented team of data professionals in our mission to harness the power of data for impactful decision-making.<br> In this role, you will oversee the design, development, and enhancement of our data infrastructure, ensuring it aligns with the company's strategic goals.<br> You will also collaborate closely with various departments to identify data needs and implement effective data management solutions.<br> As a Data Engineering Manager, you will be instrumental in driving best practices in data engineering and fostering a culture of innovation within your team.<br> Responsibilities Manage and lead the data engineering team, providing guidance, mentorship, and support in their professional growth Design and implement scalable data solutions to meet business needs Collaborate with cross-functional teams to identify and prioritize data initiatives Oversee the development and maintenance of data pipelines, ensuring optimal data quality and accessibility Implement policies and procedures for data governance, security, and compliance Monitor and optimize data performance, reliability, and efficiency Stay abreast of industry trends and advancements in data engineering methodologies Facilitate clear communication of data strategy and project updates to stakeholders Bachelor's or Master's degree in Computer Science, Data Science, or a related field At least 7 years of experience in data engineering, with a minimum of 3 years in a managerial role Strong proficiency in data engineering tools and technologies, including ETL frameworks, SQL, and NoSQL databases Experience with cloud platforms (AWS, Azure, or GCP) and big data technologies (Hadoop, Spark) Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously Strong leadership skills with demonstrated experience in building and mentoring high-performing teams Excellent analytical and problem-solving abilities Strong communication skills, with the ability to convey complex data concepts to technical and non-technical stakeholders Knowledge of data governance and compliance standard</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Senior Penetration Tester with 8–10 years of experience to assess the security of enterprise applications, networks, and infrastructure.<br> The ideal candidate will be responsible for identifying security vulnerabilities, conducting penetration testing, and providing recommendations to improve the organization's security posture.<br> Key Responsibilities Perform penetration testing on web applications, networks, and infrastructure.<br> Identify, validate, and document security vulnerabilities.<br> Conduct vulnerability assessments and security testing.<br> Prepare detailed technical reports with findings and remediation recommendations.<br> Work with security and IT teams to support vulnerability remediation.<br> Support security assessments and security improvement initiatives.<br> Stay up to date with the latest cybersecurity threats and attack techniques.<br> Ensure testing activities follow security policies and industry best practices Bachelor's degree in Computer Science, Cyber Security, Information Technology, or a related field.<br> 8–10 years of experience in penetration testing or offensive security.<br> Strong understanding of application, network, and infrastructure security.<br> Experience performing security assessments and vulnerability testing.<br> Strong analytical, troubleshooting, and reporting skills.<br> Good communication and teamwork skills.<br> Nice to Have Offensive security certifications such as OSCP, OSWE, GPEN, CEH, or eCPPT .<br> Experience with security testing tools and scripting languages.<br> Knowledge of OWASP Top 10 and common attack techniques.<br> Key Skills Penetration Testing Ethical Hacking Vulnerability Assessment Web Application Security Network Security Security Testing Cyber Security Reporting</span> </div>

<p><h4>Position summary</h4> <p>Answer patients' questions and determine how to assist them. Record patient symptoms, medical information, and changes in condition. Make referrals if necessary. Measure and record patients' vital signs. Recommend and implement patient care plans and interventions based on assessment of patient conditions. Administer medications or start intravenous fluids and note times and amounts. Provide basic patient care and treatments, such as taking temperatures/blood pressures, cleaning/dressing wounds, massaging muscles, or delivering hot/cold applications. Administer emergency treatment for injuries/illnesses; arrange medical care if necessary. Inform employer/employees of health problems to minimize or eliminate potential illness risks. Record, store, and maintain guests' assessment and counseling information. Maintain up-to-date knowledge of professional area, seek additional information when presented with unfamiliar situations; participate in ongoing professional development.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; use proper equipment; wear appropriate personal protective clothing. Maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Discuss work topics discreetly and quietly; speak with others using clear and professional language. Ensure employee compliance with company standards/policies and external regulations. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> Bachelor's degree from accredited university or college.</p> <p><strong>Related work experience:</strong> At least 3 years of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <h4>Required qualifications</h4> <p><strong>License or certification:</strong> Professional licensure as Registered Nurse in state of practice.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p>Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p>What you will do in this role:</p><p>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Can work rotating and weekend shifts</li><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><p>Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this one or another role.</p><p></p></section>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>