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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Incident Response Lead to manage and coordinate cybersecurity incident response activities.<br> The ideal candidate will have hands-on experience in Digital Forensics and Incident Response (DFIR) , investigating security incidents, conducting root cause analysis, and leading containment, eradication, and recovery efforts in enterprise environments.<br> Key Responsibilities Lead the investigation and response to cybersecurity incidents.<br> Perform incident triage, analysis, containment, eradication, and recovery.<br> Conduct digital forensic investigations and root cause analysis.<br> Coordinate with SOC, Security Engineering, IT, and business teams during security incidents.<br> Develop and maintain incident response playbooks and procedures.<br> Analyze malware, phishing attacks, ransomware, and other cyber threats.<br> Prepare incident reports and provide recommendations to prevent future incidents.<br> Support threat hunting and continuous improvement of incident response capabilities.<br> Ensure compliance with organizational security policies and industry best practices.<br> 5–7 years of experience in Cybersecurity.<br> Hands-on experience in Incident Response and Digital Forensics (DFIR) .<br> Experience investigating security incidents in an enterprise environment.<br> Knowledge of malware analysis, ransomware, phishing, and threat detection.<br> Experience with SIEM, EDR, and security monitoring tools.<br> Strong understanding of Windows, Linux, networking, and security fundamentals.<br> Excellent analytical, troubleshooting, and communication skills.<br> Nice to Have Certifications such as GCFA, GCIH, GCFE, CHFI, CEH, CySA+, or Security+ .<br> Experience with cloud security incident response (Azure, AWS, or GCP).<br> Scripting experience (PowerShell or Python).<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>About the Role<br></b>We are looking for a fresh graduate to join the Engineering Department for a one-year internship contract under Zain Youth Program.<br><b><br>Job tasks and responsibilities:<br></b><br>managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems.<br><br>Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime.<br><br>Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks.<br><br>Implement security measures to protect network integrity and data confidentiality.<br><br>Stay up to date on emerging technologies and industry trends.<br><br>Provide technical support to internal users.<br><br>Collaborate with other engineering teams to ensure seamless network integration.<br>What We Need From You<br>Bachelor s degree in computer engineering, network engineering, electrical/telecommunication engineering or any related field.<br><b><br>Soft skills:<br></b><br>Very good English<br><br>Customer Centricity<br><br>Innovation<br><br>Commitment to Excellence<br>Technical skills:<br><br>Analytical Thinking<br><br>Documenting &amp; Reporting<br><br>Performance Management<br><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a fresh graduate to join the Engineering Department for a&nbsp;</span><b><span>one-year internship</span></b><span>&nbsp;contract under Zain Youth Program.</span></p><br><p><b><span>Job tasks and responsibilities:</span></b></p><br><ul><li><p><span>managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems.</span></p><br></li><li><p><span>Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime.</span></p><br></li><li><p><span>Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks.</span></p><br></li><li><p><span>Implement security measures to protect network integrity and data confidentiality.</span></p><br></li><li><p><span>Stay up to date on emerging technologies and industry trends.</span></p><br></li><li><p><span>Provide technical support to internal users.</span></p><br></li><li><p><span>Collaborate with other engineering teams to ensure seamless network integration.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>Bachelor’s degree in</span><span> computer engineering, network engineering, electrical/telecommunication engineering or any related field.</span></p><br><p><b><span>S</span><span>oft skills:</span></b></p><br><ul><li><p><span>Very good English</span></p><br></li><li><p><span>Customer Centricity</span></p><br></li><li><p><span>Innovation</span></p><br></li><li><p><span>Commitment to Excellence</span></p><br><p><b><span>Technical</span><span> skills:</span></b></p><br></li></ul><ul><li><p><span>Analytical Thinking</span></p><br></li><li><p><span>Documenting &amp; Reporting</span></p><br></li><li><p><span>Performance Management</span></p><br></li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p>About the location: Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p><p>About the Role Our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p><p>What You Will Do</p><ul><li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li><li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li><li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li><li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li><li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li><li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li><li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li><li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li><li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li><li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li><li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li><li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li><li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li><li>Maintain confidentiality of guest information and financial records.</li><li>Follow all hotel safety, security, emergency, and operational procedures.</li><li>Assist with special projects and additional duties as assigned by Spa Management.</li></ul><p>What You Bring</p><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li></ul><p>What We Offer</p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your hospitality and wellness expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p>Schedule &amp; Hours</p><p>Full time Job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><p></p></section>

<p>Lead and coordinate strategic projects from planning through execution. Manage relationships with government entities, ecosystem partners, universities, and strategic organizations. Identify, manage, and support grant and funding opportunities. Research and evaluate new business, partnership, and market expansion opportunities. Support expansion initiatives across key markets including Iraq, Turkey, Egypt, and the GCC. Coordinate with internal teams to track progress, resolve blockers, and ensure timely execution. Prepare executive reports, presentations, business cases, and strategic recommendations.</p><p><strong>Desired Candidate Profile</strong></p><p>4 7 years of experience in Project Management, PMO, Strategy, Consulting, Operations, or Business Development. Strong project management, organization, and stakeholder management skills. Experience conducting market research and business analysis. Excellent communication and presentation skills in English. Proficiency in Microsoft Office/Google Workspace and project management tools. Experience working with government entities, grants, strategic partnerships, startups, gaming, or technology companies is a plus. Bachelor's degree in Business, Engineering, Management, or a related field.</p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.</p> <p> </p> <p>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Recreation and Fitness Equipment</p> <p>Any certification or training required by local and state agencies.</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p><h4>Job description</h4> <p>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business. As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p> <p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p> <h4>The opportunity</h4> <p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p> <h4>Your key responsibilities</h4> <p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p> <h4>Skills and attributes for success</h4> <p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p> <ul> <li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li> <li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li> <li>Knowledge in process optimization across Procure-To-Pay (PTP), Order-To-Cash (OTC), and Record-To-Report (RTR).</li> <li>Experience in business process reengineering and designing operating models for finance functions.</li> <li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li> <li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li> <li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li> <li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li> <li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li> <li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li> <li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li> <li>Willingness to travel across MENA on regular basis for client services.</li> </ul> <h4>To qualify for the role, you must have</h4> <ul> <li>6-8 years of relevant working experience in finance/consulting.</li> <li>MENA based experience (preferred).</li> <li>Strong people management and leadership skills.</li> <li>Effective communication and presentation skills.</li> <li>Ability to generate business deals and make business proposals.</li> <li>Develop and maintain relationship at C-suite level.</li> </ul> <h4>Ideally, you’ll also have</h4> <ul> <li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li> <li>Willingness to travel extensively across the region.</li> </ul> <h4>What we look for</h4> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p> <h4>What we offer</h4> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p> <ul> <li><strong>Continuous learning:</strong> You’ll develop the mindset and skills to navigate whatever comes next.</li> <li><strong>Success as defined by you:</strong> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li> <li><strong>Transformative leadership:</strong> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li> <li><strong>Diverse and inclusive culture:</strong> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li> </ul> <p>The exceptional EY experience. It’s yours to build.</p> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>

<span><span><span><span><span><span><span><span><span><span><b>Role: Presales Technical Consultant </b><div style=""> <b>Work Location: Amman, Jordan <br> </b><div style=""> <br> <div style=""> As a PreSales Technical Consultant at ManageEngine (Division of Zoho Corporation), you will assist the Sales/Business Development team by problem-solving key technical issues for our customers. <br> <div style=""> <br> <div style=""> <b>Roles and Responsibilities: </b><br> <ul style=""> <li style=""> We are looking for a PreSales Engineer with excellent technical, communication and organizational skills. <br> </li><li style=""> <span> <span> <span>Work with Sales team to identify and qualify business opportunities. One of the main roles will be to technically qualify the IT needs of a prospect. <br> </span></span></span></li><li style=""> <span> <span> <span>Any knowledge in Windows server management/Active Directory, ITService Management and Desktop management, ITIL, IT Security, ITOperations Management product will be of advantage. Knowledge about Cloud infrastructure will be a key factor too. <br> </span></span></span></li><li style=""> <span> <span> <span>Will have to perform product presentation online/onsite to our customer internationally and provide all necessary support at the evaluation stage. <br> </span></span></span></li><li style=""> <span> <span> <span>Understanding of the day to day IT problems that our customer face and to recommend the ManageEngine solutions through Proof of Concept, completing RFQ documents and involve in the complete Pre-Sales cycle. <br> </span></span></span></li><li style=""> Will have to work closely with Product &amp; other internal teams to discuss on complex customer environment. <br> </li><li style=""> Will have to be qualified in Advanced level of Arabic in writing, speaking and reading. <br> <div style=""> <br><br></div></li></ul></div></div></div></div></div></span></span></span></span></span></span></span></span></span></span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem.<br> RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains.<br> In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.<br> Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group.<br> With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market.<br> Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.<br> Job Overview We are seeking an experienced Senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce.<br> This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform.<br> You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.<br> Role Responsibilities Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.<br> Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.<br> Architect Agentforce solutions, including: - Agents and sub-agents - Topics - Actions (Apex, Flow, Prompt-based, and Invocable Actions) - Instructions and orchestration Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.<br> Design scalable Salesforce platform architectures, including: - Data model - Sharing and visibility model - Security architecture Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.<br> Produce technical architecture documentation, solution blueprints, and executive presentations.<br> Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.<br> Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.<br> Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.<br> Provide technical leadership and mentoring to project teams throughout the solution lifecycle.<br> Fully remote engagement.<br> Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.<br> Collaborate with leading enterprise clients on large-scale digital transformation programmes.<br> Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.<br> Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.<br> Strong understanding of Agentforce architecture, including: Agents Sub-agents Topics Actions Instructions Orchestration Experience facilitating AI use case discovery and designing agent care plans.<br> Strong expertise in Salesforce Data Cloud (Data 360), including: Data modelling Batch and streaming ingestion Data harmonisation Identity resolution Deep understanding of Retrieval-Augmented Generation (RAG), including: Vector databases Embedding and chunking strategies Retrieval optimisation Grounding using Data Cloud and external knowledge sources Strong Salesforce platform architecture experience covering: Data modelling Security architecture Sharing and visibility model (OWD, Roles, Sharing Rules) Advanced development skills in: Apex Lightning Web Components (LWC) Salesforce Flow Experience designing enterprise integration patterns connecting Agentforce with external systems.<br> Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.<br> Understanding of the Agentforce consumption model.<br> Experience with Agentforce Testing Center or equivalent AI testing frameworks.<br> Nice to Have Knowledge of Model Context Protocol (MCP).<br> Experience with Agent-to-Agent (A2A) integration patterns.<br> Experience designing headless Salesforce architectures.<br> Agentblazer Legend status.<br> Agentforce FDE Ready Practitioner accreditation.<br> Preferred Salesforce Certifications Salesforce Application Architect Salesforce Data Cloud Consultant Salesforce Agentforce Specialist</span> </div>

<p><strong>Vacancy Announcement<br> Human Resources Operational Partner Support - OCG - Cell 5</strong></p> <p><br> <strong>Family:</strong> Human Resources</p> <p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p> <p><strong>Workplace:</strong> Amman</p> <p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p> <p><strong>Duration</strong>: 12 Months.</p> <p><strong>Context</strong></p> <p><strong>OCG presence in Amman Hub:</strong><br> OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p> <p><br> •The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br> •The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water &amp; Sanitation and a MESO Assistant<br> •Delocalized &amp; Hosted positions<br> •An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br> At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br> The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br> With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br> Scope of responsibilities – objectives of the position:<br> Translation of operational ambitions into HR needs &amp; planning of the IMS positions:<br> • Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br> • Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br> • Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br> • Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br> • Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br> • Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br> • If necessary, takes over the IMS job openings, particularly in emergency situations.<br> • Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br> Focal point for specific HR dossiers, under the supervision of the HROP:<br> • Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br> • Acts as a focal point for any topics related to Compensations &amp; Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&amp;Ben referents.<br> HR and administrative management of international mobile staff (IMS):<br> • Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br> • With collaboration from HRCos keep updating the IMS HR update file.<br> • Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br> • Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br> • Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br> • Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br> • Consolidates, monitors and updates pre-departure briefing materials for international staff<br> • Follows up on anticipated returns of IMS and files documents related to them<br> • During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br> Information / Reporting:<br> • Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br> • Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br> Meeting and specific platforms:<br> • Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br> • Participates in the weekly mini-desks of the cell.<br> • Participates in the weekly meetings with HRCos<br> • Participates in POA, MYR etc.<br> • Participates in any other meeting deemed relevant<br> • Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br> Organizational support to the Cell:<br> • Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br> • Organizes group BIC briefings by RP/ARP.<br> • In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br> • Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br> • Supports the cell in the organization of meetings.<br> • Supports the cell in the management of information such as cell archiving.<br> • Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br> • Coordinates the organization of Cell events as needed.<br> • Additional tasks can be requested.</p> <p><br> <strong>Profile Requirements:</strong><br> <strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br> Additional operational &amp; HR MSF training is an asset.<br> <strong>Experience:&nbsp;</strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br> <strong>Technical Competencies:</strong><br> IT: Windows 10, database, Excel (use of macros), Power BI.<br> HR Tools and HR Fundamentals.<br> <strong>Languages:</strong>English<br> French and/or Arabic an advantage.<br> <strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br> <br> If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p> <p><br> To:&nbsp; https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2&nbsp;</p> <p><br> Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>

<p>JOB SUMMARY The Customer Success Manager (CSM) is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. CSMs provide technical support to customers with the goal of keeping customers satisfied with the business s products. PRIMARY DUTIES AND RESPONSIBILITIES Customer Onboarding: Guide new customers through the initial setup and integration process, ensuring a smooth and positive start. Relationship Management: Develop and maintain strong, long-lasting customer relationships. Serve as the primary point of contact for customer inquiries and issues. Customer Training: Conduct training sessions to help customers understand the product s features and maximize their usage. Account Management: Monitor customer account health metrics and proactively address any issues or concerns. Work towards preventing churn and promoting customer retention. Feedback Collection: Gather customer feedback on product usage and satisfaction. Communicate insights and suggestions to the product development team. Upselling and Cross-selling: Identify opportunities for upselling and cross-selling additional products and services to meet customer needs. Reporting and Analysis: Track and report on key performance indicators (KPIs) such as customer satisfaction, retention rates, and product usage metrics. Problem Resolution: Address and resolve customer issues and complaints efficiently. Coordinate with technical support and other departments as necessary. Advocacy and Promotion: Act as a customer advocate within the company, ensuring customer needs and concerns are prioritized.</p><p><strong>Desired Candidate Profile</strong></p><p>EXPERIENCE REQUIREMENTS Experience: 3+ years of experience in customer success, account management, or a related field. Experience in SaaS or tech companies is preferred. Excellent communication and interpersonal skills. Related experience in learning and development and/or education is a plus. Strong problem-solving abilities and attention to detail. Related Experience in Learning and development or education industry is a plus. Ability to manage multiple accounts simultaneously. Proficiency in customer relationship management (CRM) software. Analytical mindset with the ability to interpret customer data. Customer-focused attitude with a passion for providing outstanding service. EDUCATION REQUIREMENTS Bachelor s degree in Business, Marketing, Communications, or a related field.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is looking for a Full-stack Engineer. This role is a strong fit for an early-career engineer who wants to contribute across the stack and grow through hands-on product development. You will support the ongoing development of a real estate platform, working on features that help deliver a reliable and effective user experience. Responsibilities: Build and maintain frontend and backend features. Write clean, maintainable, and testable code.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of work experience.</li><li>knowledge in both backend and frontend.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.<br> What we do The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.<br> Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.<br> About the Role Annotation is what helps AI make sense of the world.<br> As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses - when projects are available.<br> Responsibilities: Carefully review provided data (text, images, or videos) Label or classify content based on project guidelines Identify and flag factually incorrect, sensitive, inappropriate, or unclear material Important note: This is project-based work.<br> Tasks are available only when projects are active .<br> You may be invited to one or more projects depending on your profile and current opportunities.<br> Each project has its own compensation level based on scope and expertise required.<br> On this project, AI trainers earn up to $17 per hour equivalent.<br> Why this freelance opportunity might be a great fit for you?<br> Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.<br> Work on advanced AI projects and gain valuable experience that enhances your portfolio.<br> Influence how future AI models understand and communicate in your field of expertise.<br> Bachelor’s degree in any discipline Minimum 1 year of experience in any professional role Advanced level of English (C1 or higher), both written and spoken Logical thinking, fact-checking and reasoning abilities Strong attention to detail and ability to understand and follow complex instructions Strong communication skills, including the ability to ask clarifying questions when needed Genuine interest in technology and artificial intelligence</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.<br> What we do The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.<br> Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.<br> About the Role Annotation is what helps AI make sense of the world.<br> As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses - when projects are available.<br> Responsibilities: Carefully review provided data (text, images, or videos) Label or classify content based on project guidelines Identify and flag factually incorrect, sensitive, inappropriate, or unclear material Important note: This is project-based work.<br> Tasks are available only when projects are active .<br> You may be invited to one or more projects depending on your profile and current opportunities.<br> Each project has its own compensation level based on scope and expertise required.<br> On this project, AI trainers earn up to $17 per hour equivalent.<br> Why this freelance opportunity might be a great fit for you?<br> Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.<br> Work on advanced AI projects and gain valuable experience that enhances your portfolio.<br> Influence how future AI models understand and communicate in your field of expertise.<br> Bachelor’s degree in any discipline Minimum 1 year of experience in any professional role Advanced level of English (C1 or higher), both written and spoken Logical thinking, fact-checking and reasoning abilities Strong attention to detail and ability to understand and follow complex instructions Strong communication skills, including the ability to ask clarifying questions when needed Genuine interest in technology and artificial intelligence</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.<br> What we do The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.<br> Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.<br> About the Role Annotation is what helps AI make sense of the world.<br> As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses - when projects are available.<br> Responsibilities: Carefully review provided data (text, images, or videos) Label or classify content based on project guidelines Identify and flag factually incorrect, sensitive, inappropriate, or unclear material Important note: This is project-based work.<br> Tasks are available only when projects are active .<br> You may be invited to one or more projects depending on your profile and current opportunities.<br> Each project has its own compensation level based on scope and expertise required.<br> On this project, AI trainers earn up to $17 per hour equivalent.<br> Why this freelance opportunity might be a great fit for you?<br> Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.<br> Work on advanced AI projects and gain valuable experience that enhances your portfolio.<br> Influence how future AI models understand and communicate in your field of expertise.<br> Bachelor’s degree in any discipline Minimum 1 year of experience in any professional role Advanced level of English (C1 or higher), both written and spoken Logical thinking, fact-checking and reasoning abilities Strong attention to detail and ability to understand and follow complex instructions Strong communication skills, including the ability to ask clarifying questions when needed Genuine interest in technology and artificial intelligence</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.<br> What we do The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.<br> Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.<br> About the Role Annotation is what helps AI make sense of the world.<br> As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses - when projects are available.<br> Responsibilities: Carefully review provided data (text, images, or videos) Label or classify content based on project guidelines Identify and flag factually incorrect, sensitive, inappropriate, or unclear material Important note: This is project-based work.<br> Tasks are available only when projects are active .<br> You may be invited to one or more projects depending on your profile and current opportunities.<br> Each project has its own compensation level based on scope and expertise required.<br> On this project, AI trainers earn up to $17 per hour equivalent.<br> Why this freelance opportunity might be a great fit for you?<br> Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.<br> Work on advanced AI projects and gain valuable experience that enhances your portfolio.<br> Influence how future AI models understand and communicate in your field of expertise.<br> Bachelor’s degree in any discipline Minimum 1 year of experience in any professional role Advanced level of English (C1 or higher), both written and spoken Logical thinking, fact-checking and reasoning abilities Strong attention to detail and ability to understand and follow complex instructions Strong communication skills, including the ability to ask clarifying questions when needed Genuine interest in technology and artificial intelligence</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.<br> What we do The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.<br> Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.<br> About the Role Annotation is what helps AI make sense of the world.<br> As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses - when projects are available.<br> Responsibilities: Carefully review provided data (text, images, or videos) Label or classify content based on project guidelines Identify and flag factually incorrect, sensitive, inappropriate, or unclear material Important note: This is project-based work.<br> Tasks are available only when projects are active .<br> You may be invited to one or more projects depending on your profile and current opportunities.<br> Each project has its own compensation level based on scope and expertise required.<br> On this project, AI trainers earn up to $17 per hour equivalent.<br> Why this freelance opportunity might be a great fit for you?<br> Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.<br> Work on advanced AI projects and gain valuable experience that enhances your portfolio.<br> Influence how future AI models understand and communicate in your field of expertise.<br> Bachelor’s degree in any discipline Minimum 1 year of experience in any professional role Advanced level of English (C1 or higher), both written and spoken Logical thinking, fact-checking and reasoning abilities Strong attention to detail and ability to understand and follow complex instructions Strong communication skills, including the ability to ask clarifying questions when needed Genuine interest in technology and artificial intelligence</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.<br> What we do The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.<br> Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.<br> About the Role Annotation is what helps AI make sense of the world.<br> As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses - when projects are available.<br> Responsibilities: Carefully review provided data (text, images, or videos) Label or classify content based on project guidelines Identify and flag factually incorrect, sensitive, inappropriate, or unclear material Important note: This is project-based work.<br> Tasks are available only when projects are active .<br> You may be invited to one or more projects depending on your profile and current opportunities.<br> Each project has its own compensation level based on scope and expertise required.<br> On this project, AI trainers earn up to $17 per hour equivalent.<br> Why this freelance opportunity might be a great fit for you?<br> Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.<br> Work on advanced AI projects and gain valuable experience that enhances your portfolio.<br> Influence how future AI models understand and communicate in your field of expertise.<br> Bachelor’s degree in any discipline Minimum 1 year of experience in any professional role Advanced level of English (C1 or higher), both written and spoken Logical thinking, fact-checking and reasoning abilities Strong attention to detail and ability to understand and follow complex instructions Strong communication skills, including the ability to ask clarifying questions when needed Genuine interest in technology and artificial intelligence</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your resume in English and indicate your level of English.<br> At Toloka, we connect smart, curious people from around the world with freelance online tasks that train and improve artificial intelligence.<br> What we do The Toloka Annotators connects individuals with Generative AI projects from leading tech innovators.<br> Our mission is to unlock the full potential of AI by involving real people from around the world in the development process.<br> About the Role Annotation is what helps AI make sense of the world.<br> As an annotator, you may be invited to take part in online projects such as rating AI-generated content, evaluating factual accuracy, or comparing responses - when projects are available.<br> Responsibilities: Carefully review provided data (text, images, or videos) Label or classify content based on project guidelines Identify and flag factually incorrect, sensitive, inappropriate, or unclear material Important note: This is project-based work.<br> Tasks are available only when projects are active .<br> You may be invited to one or more projects depending on your profile and current opportunities.<br> Each project has its own compensation level based on scope and expertise required.<br> On this project, AI trainers earn up to $17 per hour equivalent.<br> Why this freelance opportunity might be a great fit for you?<br> Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.<br> Work on advanced AI projects and gain valuable experience that enhances your portfolio.<br> Influence how future AI models understand and communicate in your field of expertise.<br> Bachelor’s degree in any discipline Minimum 1 year of experience in any professional role Advanced level of English (C1 or higher), both written and spoken Logical thinking, fact-checking and reasoning abilities Strong attention to detail and ability to understand and follow complex instructions Strong communication skills, including the ability to ask clarifying questions when needed Genuine interest in technology and artificial intelligence</span> </div>