وظائف مطورين في الأردن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Careem is building the Everything App for the greater Middle East making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We re now entering our next chapter one powered by AI. We re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it s streamlining operations, enhancing customer experience, or reimagining internal systems we want people who can make Careem work smarter and move faster.</p><p>About the Role Careem's Marketplace ETA &amp; Routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical Food, Groceries, Abu Dhabi Taxi, and Hala from the moment a customer browses a menu to the second their order arrives at the door. As a Senior Software Engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p><p>What You'll Do</p><ul><li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li><li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li><li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li><li>Ensure system reliability through rigorous testing practices unit, integration, and end-to-end with a reliability-first engineering mindset.</li><li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li><li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li><li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of professional software development experience.</li><li>Bachelor's Degree in Computer Science or a related technical field.</li><li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li><li>Strong Computer Science fundamentals: object-oriented design, data structures, and algorithms.</li><li>Proven experience operating and deploying changes to live production systems reliably.</li><li>A collaborative, team-first mindset with strong communication skills.</li><li>Nice to Have Experience with routing systems, ETA computation, or geospatial/logistics domains.</li><li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li><li>Experience with container technologies including Docker and Kubernetes.</li><li>Working knowledge of relational and non-relational database systems.</li><li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li><li>Master's Degree in Computer Science or a related technical field.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Senior AI Software Engineer to join our AI Hub, where we rapidly deliver prototypes, proof-of-concepts (PoCs), and minimum viable products (MVPs), as well as delivering production grade solutions that bring AI use cases to life. This role demands expertise across both front-end and back-end development, supporting the creation of dynamic AI-driven products such as GenAI-enabled web applications, use case marketplaces, and diagnostic tools. You will be responsible for designing, building, and optimizing end-to-end solutions, translating business requirements into robust, scalable, secure, and accessible web experiences suitable for enterprise production environments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of professional experience delivering enterprise-grade software solutions across backend and frontend systems.</li><li>Strong hands-on experience building secure, scalable, and maintainable APIs using Python and Node.js, with frameworks such as FastAPI and Fastify.</li><li>Solid frontend engineering experience with TypeScript, React, and Next.js, following enterprise UI and accessibility standards.</li><li>Proven experience containerizing, deploying, and operating applications in production using Docker and Kubernetes, with a strong understanding of reliability and scalability.</li><li>Experience designing, implementing, and maintaining CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps, with automated testing and quality gates.</li><li>Hands-on experience deploying and operating production workloads on Microsoft Azure, including services such as AKS, Azure Container Apps, Azure Container Registry, and related platform services.</li><li>Strong understanding and application of software engineering best practices, including SOLID principles, clean architecture, and common enterprise design patterns.</li><li>Experience working with relational databases such as MS SQL Server and PostgreSQL, including schema design, query optimization, and transactional consistency.</li><li>Practical experience with vector databases (e.g., Chroma, Milvus, Pinecone) and pgvector, including building and operating Retrieval Augmented Generation (RAG) pipelines in production environments.</li><li>Ability to collaborate effectively in cross-functional enterprise teams, including product, architecture, security, and cloud/platform teams.</li><li>Experience working with LLMs and AI platforms, such as Azure OpenAI, OpenAI APIs, or similar enterprise AI services.</li><li>Familiarity with LLM orchestration frameworks such as LangChain, Semantic Kernel, or equivalent.</li><li>hands-on experience using AI coding assistants (Claude Code, OpenAI Codex,..etc)</li><li>Strong documentation skills and experience contributing to architecture decisions, technical standards, and internal best practices.</li><li>Prior experience mentoring junior engineers or contributing to engineering excellence initiatives.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.<br> Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.<br> Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.<br> Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.<br> Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.<br> Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.<br> Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.<br> Participate in incident, problem, and change management processes in accordance with ITIL best practices.<br> Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.<br> Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.<br> Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.<br> Support business users by providing guidance, training, and timely communication during incidents and service disruptions.<br> Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 2–5 years of experience in application support, IT operations, or a similar technical support role.<br> Experience supporting banking, financial services, or enterprise applications is preferred.<br> Familiarity with service management frameworks such as ITIL.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills&nbsp;</p><br><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills&nbsp;</p><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>

<p><h4>About the role</h4> <p>Careem's Marketplace ETA & routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical — Food, Groceries, Abu Dhabi Taxi, and Hala — from the moment a customer browses a menu to the second their order arrives at the door.</p> <p>As a senior software engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p> <h4>What you'll do</h4> <ul> <li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li> <li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li> <li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li> <li>Ensure system reliability through rigorous testing practices — unit, integration, and end-to-end — with a reliability-first engineering mindset.</li> <li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li> <li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li> <li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li> </ul> <h4>What you'll need</h4> <ul> <li>4+ years of professional software development experience.</li> <li>Bachelor's degree in computer science or a related technical field.</li> <li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li> <li>Strong computer science fundamentals: object-oriented design, data structures, and algorithms.</li> <li>Proven experience operating and deploying changes to live production systems reliably.</li> <li>A collaborative, team-first mindset with strong communication skills.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with routing systems, ETA computation, or geospatial/logistics domains.</li> <li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li> <li>Experience with container technologies including Docker and Kubernetes.</li> <li>Working knowledge of relational and non-relational database systems.</li> <li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li> <li>Master's degree in computer science or a related technical field.</li> </ul> <h4>What we’ll provide you</h4> <ul> <li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</li> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>Careem's Marketplace ETA & routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical — Food, Groceries, Abu Dhabi Taxi, and Hala — from the moment a customer browses a menu to the second their order arrives at the door.</p> <p>As a senior software engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p> <h4>What you'll do</h4> <ul> <li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li> <li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li> <li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li> <li>Ensure system reliability through rigorous testing practices — unit, integration, and end-to-end — with a reliability-first engineering mindset.</li> <li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li> <li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li> <li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li> </ul> <h4>What you'll need</h4> <ul> <li>4+ years of professional software development experience.</li> <li>Bachelor's degree in computer science or a related technical field.</li> <li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li> <li>Strong computer science fundamentals: object-oriented design, data structures, and algorithms.</li> <li>Proven experience operating and deploying changes to live production systems reliably.</li> <li>A collaborative, team-first mindset with strong communication skills.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with routing systems, ETA computation, or geospatial/logistics domains.</li> <li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li> <li>Experience with container technologies including Docker and Kubernetes.</li> <li>Working knowledge of relational and non-relational database systems.</li> <li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li> <li>Master's degree in computer science or a related technical field.</li> </ul> <h4>What we’ll provide you</h4> <ul> <li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</li> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<p>An FMCG company in Al-Qastal, Jordan, is seeking an IT officer with 2-3 years of experience to join their team. The successful candidate will be expected to provide technical support and maintain the organization's IT infrastructure.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications:</strong><br>Bachelor's degree in Information Technology, Computer Science, or a related field.<br>2 3 years of experience in IT support, help desk, or system administration roles.<br><br><strong>Technical Skills:</strong><br>Strong knowledge of:<br>Windows 10 and Windows 11<br>Windows Server<br>Active Directory<br>Microsoft 365<br>TCP/IP, DNS, and DHCP<br>Basic SQL<br><br><strong>Experience requirements</strong><br>Hands-on experience in network troubleshooting and support.<br>Experience installing, configuring, and maintaining computer hardware, software, and operating systems.<br>Familiarity with printers, scanners, and other peripheral devices.<br><br><strong>Soft Skills:</strong><br>Strong troubleshooting, analytical, and problem-solving skills.<br>Excellent communication and interpersonal skills.<br>Ability to work independently while collaborating effectively within a team environment.<br>Strong organizational skills with the ability to manage multiple tasks and prioritize effectively</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide end-user IT support and manage IT service processes in alignment with ITIL best practices. Implement and maintain global IT standards within the local business environment. Manage and support IT infrastructure, including on-premise and cloud-based systems. Oversee daily operations of systems, networks, and business applications to ensure availability and reliability. Coordinate and support IT projects at local, regional, and global levels. Provide technical support for operational systems and business-critical applications. Promote cybersecurity awareness and ensure compliance with secure working practices. Support IT audits, compliance activities, and follow-up actions. Manage vendor relationships, contracts, IT services, budgets, and operational expenses. Coordinate with global IT support teams, including SOC, NOC, and other technical service functions. Participate in technical change management activities and support the deployment of new technologies. Provide IT support across multiple branches, offices, and operational sites. Monitor system performance, troubleshoot issues, and implement effective solutions. Support network and infrastructure improvements, including LAN, WAN, and SD-WAN environments. Assist in maintaining data security, reporting processes, and IT governance requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><p>Bachelor s degree in Information Technology, Computer Science, or a related field.</p><p>5 7 years of relevant IT experience in infrastructure, systems administration, and end-user support.</p><p>Experience in a multi-site or international business environment is preferred.</p><p>Knowledge of IT service management processes and ITIL frameworks.</p><p>Strong technical knowledge of:</p><ul><li>Windows Server and Desktop operating systems</li><li>Active Directory, DNS, and DHCP</li><li>LAN, WAN, SD-WAN, and network infrastructure</li><li>Firewalls and general cybersecurity practices</li><li>Cloud and SaaS technologies, including Microsoft 365 and Azure fundamentals</li><li>Telephony and communication systems</li></ul><p>Experience supporting business applications and operational systems.</p><p>Exposure to IT audits, compliance requirements, and security standards.</p><p>Experience managing vendors, contracts, and IT budgets.</p><p>Strong analytical, troubleshooting, and problem-solving skills.</p><p>Excellent organizational and communication skills.</p><p>Strong English communication skills, both written and verbal.</p><p>Ability to work effectively in a fast-paced, multi-location environment.</p><p>Experience in the shipping, logistics, or transportation industry is considered an advantage.</p></div><p></p></section>

<p><b ><span >SCOPE OF WORK</span></b></p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>IT Officer (G5)</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>Full-time LTTA</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Systems Strengthening &amp; Implementation Lead</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Projects Background:</strong></p> <p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p> <p >&nbsp;</p> <ol> <li value="2"><strong>Position Description:</strong></li> </ol> <p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition,&nbsp; s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening &amp; Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p ><strong>A. Case Management System Deployment:</strong></p> <ul> <li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li> <li>Troubleshoot technical issues and adapt the system to local needs.</li> <li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li> <li>Provide on-the-job technical assistance and monitor system usage.</li> <li>Collect feedback, identify challenges, and recommend improvements.</li> <li>Ensure adherence to data security, confidentiality, and best practices.</li> <li>Support data entry and generate regular progress reports.</li> </ul> <p ><strong>B. Support for IT Systems and User Support:</strong></p> <ul> <li>Maintain IT infrastructure (computers, printers, network equipment).</li> <li>Perform preventive maintenance.</li> <li>Handle setup and imaging of new machines.</li> <li>Monitor system performance and conduct routine troubleshooting.</li> <li>Support data backups and antivirus updates.</li> <li>Address LAN and internet connectivity issues.</li> <li>Provide end-user support for hardware, software, and applications.</li> <li>Manage user accounts and permissions (e.g., TAMIS access).</li> </ul> <p ><strong>C. Support for Network, Security, and Inventory:</strong></p> <ul> <li>Maintain network security protocols and ensure compliance with DAI standards.</li> <li>Assist in configuring and maintaining network components.</li> <li>Support market research and procurement of IT equipment.</li> <li>Maintain accurate inventory and assist with annual IT audits.</li> </ul> <p ><strong>D. Communication and Coordination:</strong></p> <ul> <li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li> <li>Report major incidents and contribute to IT status updates.</li> </ul> <p ><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li> <li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li> <li>Experience in electronic case management systems is preferred.</li> <li>Proven ability to work in multiple locations and adapt to different organizational environments.</li> <li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li> <li>Familiarity with Windows environments and basic network configuration.</li> <li>Strong communication, organizational, and customer service skills.</li> <li>Fluency in Arabic; working knowledge of English preferred.</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><p>Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><p>Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><p>Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><p>Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><strong>Infrastructure &amp; Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.<br><strong>Ticketing &amp; SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.<br><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.<br><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><h2>Experience</h2><p>2 – 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><p><strong>On-Ground Infrastructure Support:</strong> Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><p><strong>Ticket-Driven Workflow:</strong> Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><p><strong>User Experience Optimization:</strong> Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><p><strong>Asset Management:</strong> Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><p><strong>Operational Alignment:</strong> Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><p><strong>Technical Skills</strong></p><p><strong>Infrastructure &amp; Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><p><strong>Ticketing &amp; SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><p><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><p><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><p><strong>Qualifications</strong></p><p><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><p><strong>Experience:</strong> 2 – 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Main Duties and Responsibilities</strong></p> <ul> <li>Coordinate and allocate internal resources to deliver customer outcomes as per signed agreement</li> <li>Ensure all projects delivered fall within time, scope, quality and cost constraints</li> <li>Assist in the definition of project success criteria and objectives involving relevant stakeholders and ensuring technical feasibility and desired quality</li> <li>Manage changes to the project scope, schedule and cost using appropriate verification techniques</li> <li>Measure project performance and manage issues and risks using appropriate tools and techniques</li> <li>Manage and maintain solid relationships with the client and all stakeholders</li> <li>Run project status meetings with clients and develop related reports accordingly</li> <li>Develop and manage project dependencies</li> <li>Create and maintain comprehensive project documentation</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p> <p>Bachelor s degree in Computer Science or any other related field</p> <p><strong>Experience</strong></p> <p>At least 7 years of relevant experience.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments.<br> This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.<br> The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.<br> Responsibilities: Pipeline Generation &amp; Prospecting Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br> Identify and research target accounts across enterprise, corporate, and public sector markets.<br> Execute structured outreach through calls, emails, and digital engagement channels.<br> Secure meetings and discovery sessions with key decision-makers and influencers.<br> Lead Qualification &amp; Opportunity Development Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br> Gather insights into customer environments, challenges, and future initiatives.<br> Maintain consistent follow-up to nurture prospects until qualified opportunities are created.<br> Sales Collaboration Partner closely with Account Managers to transition qualified leads into active opportunities.<br> Provide detailed handover notes, including customer context, requirements, and engagement history.<br> Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.<br> CRM &amp; Reporting Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br> Support reporting requirements and ensure data integrity across sales processes.<br> 2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.<br> Experience prospecting across enterprise or government customer environments is preferred.<br> Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.<br> Experience using CRM platforms such as Salesforce.<br> Familiarity with sales engagement tools and structured outreach methodologies.<br> Strong written and verbal communication skills in English and Arabic.<br> Excellent relationship-building and stakeholder engagement capabilities.<br> Highly organized with strong time management and prioritization skills.<br> Self-motivated, results-driven, and comfortable working in a fast-paced environment.<br> Entrepreneurial mindset with a strong desire to learn and grow within technology sales.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Business Development Representative (SMB Account Growth Focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities.<br> The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.<br> Working closely with Account Managers and Sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.<br> Responsibilities: SMB Account Management &amp; Growth Own and manage a portfolio of SMB accounts, focusing on Account growth, Customer retention, Upsell and cross-sell opportunities Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts Sales Development &amp; New Business Generation Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities Qualify opportunities by identifying Customer requirements, Decision-makers, Budgets, Timelines Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure Support pipeline acceleration and revenue generation initiatives across the SMB portfolio Pipeline &amp; Sales Management Manage multiple opportunities simultaneously within a high-volume sales environment Maintain accurate CRM records including Pipeline updates, Account activities, Opportunity tracking, Forecasting data Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms Consistently meet or exceed defined sales and activity KPIs Collaboration &amp; Stakeholder Alignment Collaborate closely with Account Managers and Sales teams to align on Account strategies, Customer engagement plans, Revenue growth opportunities Support broader sales initiatives and campaigns targeting SMB customers Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment 2–4 years of experience in B2B sales, SMB account management, Inside sales, Business development roles Experience within ICT, technology services, or digital solutions environments is preferred Proven track record in Upselling, Cross-selling, Closing small to mid-sized deals Experience managing multiple accounts and short-cycle sales opportunities Familiarity with Salesforce or similar CRM platforms, Sales engagement and prospecting tools Bachelor’s degree in business administration, Marketing, Sales, Information Technology, or a related field</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Taj HR Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams.<br> Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.<br> We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.<br> Job Summary We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.<br> This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.<br> Key Responsibilities Generate new business opportunities for Recruitment and HR Outsourcing services.<br> Identify and engage potential clients across different industries.<br> Conduct outreach through LinkedIn, email, phone calls, and networking activities.<br> Schedule meetings with decision-makers and present Taj HR's service offerings.<br> Understand client hiring and HR operational needs and recommend suitable solutions.<br> Prepare proposals and coordinate with internal teams to ensure successful service delivery.<br> Build and maintain long-term client relationships.<br> Achieve monthly sales targets and contribute to company growth.<br> Requirements 1–2 years of experience in B2B sales, business development, or account management.<br> Strong communication, presentation, and negotiation skills.<br> Experience in lead generation and outbound sales.<br> Ability to work independently in a remote environment.<br> Good command of English and Arabic.<br> Proficiency in LinkedIn, Microsoft Office, and CRM systems.<br> Results-driven mindset with a strong focus on achieving targets.<br> Compensation &amp; Benefits Fixed monthly salary.<br> Attractive commission scheme based on sales performance.<br> Fully remote work arrangement.<br> Career growth opportunities within a growing HR consultancy.<br> Supportive and collaborative work environment.<br> Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD97701<p><b>Role Overview</b></p><br><p>The Business Development Representative - is responsible for owning lead generation and qualification activities while providing advanced sales support for complex requests. This role serves as a key point of contact across the early stages of the sales lifecycle, partnering closely with sales, finance, legal, and go‑to‑market teams to support quotations, pricing, contract processes, and order fulfillment.</p><br><p>The BDR operates with a high degree of independence, applying sound judgment to resolve issues, make recommendations, and ensure compliance with internal processes, while delivering an exceptional customer experience.</p><br><p><b>Key Responsibilities:</b></p><br><p><b>Lead Generation &amp; Qualification</b></p><br><ul><li>Own outbound and inbound lead generation activities, qualifying prospects and advancing early‑stage pipeline through targeted outreach and CRM‑driven insights</li><li>Identify high‑quality opportunities and schedule sales meetings or events for assigned accounts</li></ul><p><b>Opportunity &amp; Pipeline Management</b></p><br><ul><li>Apply judgment to assess prospect needs, resolve issues, and make recommendations to progress opportunities</li><li>Pass well‑qualified leads to the appropriate sales teams or partners in alignment with coverage and routing models</li></ul><p><b>CRM &amp; Data Management</b></p><br><ul><li>Maintain accurate and up‑to‑date customer and pipeline data in CRM systems, including lead routing, activity tracking, follow‑ups, and reporting</li><li>Leverage CRM dashboards and analytics to identify trends, prioritize outreach, and uncover new opportunities</li></ul><p><b>Sales &amp; Cross‑Functional Support</b></p><br><ul><li>Provide advanced sales support for prospecting and opportunity activities, including inbound demand response, contract and pricing assistance, and order fulfillment coordination</li><li>Serve as a point of contact for complex support requests, ensuring timely resolution and process compliance</li><li>Collaborate with Finance, Legal, and GTM teams to support quotations, price negotiations, and contract development</li></ul><p><b>Collaboration &amp; Independence</b></p><br><ul><li>Work independently on moderately complex assignments, receiving minimal day‑to‑day instruction</li><li>Coordinate and lead cross‑functional activities with diverse internal stakeholders, demonstrating strong communication and leadership skills</li></ul><p><b>Required Experience &amp; Qualifications</b></p><br><ul><li><b>3–5 years of experience</b> in business development, sales development, inside sales, or a related commercial role</li><li>Demonstrated experience in <b>lead generation, qualification, and early‑stage pipeline development</b></li><li>Strong proficiency with <b>CRM systems</b> (e.g., Salesforce or equivalent), including pipeline management and reporting</li><li>Proven ability to manage multiple priorities independently while meeting deadlines</li><li>Strong customer service mindset with the ability to understand customer needs and provide proactive solutions</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Experience supporting <b>complex sales motions</b>, including pricing, contracts, and order processing</li><li>Experience working in a <b>matrixed, cross‑functional environment</b></li><li>Familiarity with <b>B2B SaaS or technology sales environments</b></li><li>Strong analytical skills and comfort using <b>CRM dashboards and data</b> to guide decisions</li><li>Bachelor’s degree in Business, Marketing, or a related field (or equivalent practical experience)</li></ul><p>#LI-SK1</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<p><b>Diversity &amp; Belonging</b><br><span>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: </span><span><span><span><span><span>https://www.autodesk.com/company/diversity-and-belonging</span></span></span></span></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>1. Portfolio &amp; Governance Support</span></p><br> <ul> <li><span>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</span></li> <li><span>Ensure adherence to PMO governance frameworks, policies, and standards.</span></li> <li><span>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</span></li> <li><span>Maintain and continuously enhance PMO processes, templates, and tools.</span></li> </ul> <p><span>2. Project Oversight &amp; Delivery Assurance</span></p><br> <ul> <li><span>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</span></li> <li><span>Conduct periodic project health checks and governance audits.</span></li> <li><span>Identify risks and issues proactively and escalate with mitigation recommendations.</span></li> </ul> <p><span>3. Reporting &amp; Executive Insights</span></p><br> <ul> <li><span>Develop and maintain portfolio dashboards and executive-level reports.</span></li> <li><span>Consolidate project updates into clear, actionable insights for leadership.</span></li> <li><span>Prepare reports and presentations for steering committees and executive meetings.</span></li> </ul> <p><span>4. Resource &amp; Capacity Management</span></p><br> <ul> <li><span>Support resource planning and allocation across projects and programs.</span></li> <li><span>Monitor resource utilization and highlight over- or under-allocation risks.</span></li> <li><span>Collaborate with functional managers to ensure optimal workforce capacity.</span></li> </ul> <p><span>5. Financial Tracking &amp; Benefits Realization</span></p><br> <ul> <li><span>Monitor project budgets, forecasts, and actual expenditures.</span></li> <li><span>Ensure financial governance, accuracy, and cost control discipline.</span></li> <li><span>Track and report benefits realization against approved business cases.</span></li> </ul> <p><span>6. Risk, Issue &amp; Dependency Management</span></p><br> <ul> <li><span>Maintain centralized portfolio-level risk and issue registers.</span></li> <li><span>Identify and manage inter-project dependencies.</span></li> <li><span>Ensure timely escalation and resolution of critical risks and issues.</span></li> </ul> <p><span>7. Tools, Systems &amp; Data Management</span></p><br> <ul> <li><span>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</span></li> <li><span>Ensure data accuracy, consistency, and integrity across systems.</span></li> <li><span>Promote adoption of PMO tools and best practices through training and support.</span></li> </ul> <p><span>8. Continuous Improvement &amp; PMO Maturity</span></p><br> <ul> <li><span>Identify opportunities to improve PMO efficiency and maturity.</span></li> <li><span>Benchmark against industry best practices and implement enhancements.</span></li> <li><span>Support audits, assessments, and maturity evaluations.</span></li> </ul> <p><span>9. Mentoring &amp; Capability Building</span></p><br> <ul> <li><span>Mentor and guide junior Project Managers and PMO team members.</span></li> <li><span>Support training initiatives and knowledge-sharing programs.</span></li> <li><span>Contribute to fostering a high-performance and collaborative PMO culture.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br> <ul> <li><span>Bachelor’s degree in Business Administration, Project Management, IT, or a related field.</span></li> <li><span>Minimum 5–8 years of experience in PMO, project/program management, or portfolio management.</span></li> <li><span>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</span></li> <li><span>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</span></li> <li><span>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</span></li> </ul> <p><strong><span>Skills:</span></strong></p><br> <ul> <li><span>Strong analytical and problem-solving skills.</span></li> <li><span>Excellent reporting and data visualization capabilities.</span></li> <li><span>Effective stakeholder management and communication skills.</span></li> <li><span>High attention to detail and organizational skills.</span></li> <li><span>Ability to work in a fast-paced, multi-project environment.</span></li> <li><span>Mentoring capabilities.</span></li> </ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>experienced and results-oriented IT Project Manager to lead and deliver strategic IT initiatives across the organization.<br> The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards.<br> The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.<br> Key Responsibilities Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.<br> Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.<br> Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.<br> Develop and maintain detailed project plans, schedules, and status reports.<br> Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.<br> Manage project budgets, resources, and timelines to ensure efficient execution.<br> Facilitate project meetings, workshops, and steering committee sessions.<br> Ensure compliance with project governance standards, organizational policies, and quality requirements.<br> Track and report project progress, milestones, dependencies, and key performance indicators to senior management.<br> Support change management and ensure smooth implementation and adoption of new solutions.<br> Foster collaboration and maintain effective communication among all project stakeholders.<br> Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field .<br> Experience Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects.<br> Demonstrated experience managing projects throughout the full project lifecycle.<br> Experience working within Agile, Waterfall, or hybrid project environments .<br> Technical &amp; Professional Skills Strong understanding of project management methodologies, frameworks, and best practices.<br> Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools .<br> Good understanding of the Software Development Lifecycle (SDLC) .<br> Experience managing cross-functional teams, vendors, and third-party service providers.<br> PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.<br> Soft Skills Excellent leadership, organizational, and stakeholder management skills.<br> Strong analytical, problem-solving, and decision-making abilities.<br> Excellent verbal and written communication skills in English; Arabic is an advantage.<br> Ability to manage multiple projects and priorities in a fast-paced environment.<br> Strong interpersonal skills with the ability to build and maintain effective working relationships.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills&nbsp;</p><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>