وظائف سمسار - عمّان الأردن

<p><h4>Description</h4> <p>The product and design vice president will be responsible for defining the overall product strategy and leading the development of innovative financial technology solutions that deliver value to customers and drive business growth. The role involves translating market insights, customer needs, and business objectives into clear product direction, leading cross-functional teams, and ensuring the successful delivery and scaling of impactful digital products.</p> <h4>Responsibilities</h4> <li>Define and drive the overall product vision, strategy, and roadmap aligned with the company’s business objectives and market opportunities.</li> <li>Translate customer needs, market trends, and regulatory considerations into clear product initiatives and strategic priorities.</li> <li>Simplify complex financial and regulatory requirements into seamless and user-friendly product experiences.</li> <li>Lead and develop a high-performing product management team, fostering a culture of ownership, innovation, and accountability.</li> <li>Collaborate closely with engineering, design, compliance, growth, and executive leadership to ensure alignment and effective product delivery.</li> <li>Drive product development from ideation through launch and continuous improvement using agile and data-driven methodologies.</li> <li>Ensure timely execution of product initiatives while maintaining the highest standards of reliability, compliance, and user trust.</li> <li>Use product metrics and analytics to evaluate performance, identify opportunities, and guide product decisions.</li> <li>Prioritize initiatives based on customer impact, strategic value, and business growth potential.</li> <li>Encourage rapid experimentation, learning, and iteration to continuously improve products and customer experiences.</li> <li>Balance speed of execution with product quality, security, and regulatory compliance.</li> <li>Ensure the product roadmap remains focused, strategic, and aligned with company priorities.</li> <li>Promote cross-functional collaboration and eliminate organizational silos to improve efficiency and delivery.</li> <li>Support the organization in scaling digital financial products while maintaining a strong focus on customer trust and satisfaction.</li> <h4>Requirements</h4> <li>Bachelor’s degree in business, computer science, engineering, or any related field. A master’s degree is considered an advantage.</li> <li>Minimum of 10 years of experience in product management, with several years leading product teams.</li> <li>Proven experience working in fintech, financial services, or regulated technology environments.</li> <li>Demonstrated ability to build products from concept to launch and scale them successfully.</li> <li>Strong leadership skills with the ability to mentor, develop, and inspire high-performing teams.</li> <li>Ability to translate complex technical or regulatory requirements into clear and actionable product strategies.</li> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Familiarity with financial technologies, digital payments, and regulatory compliance is highly desirable.</li> <h4>Preferred Skills</h4> <li>Strong communication and stakeholder management skills, with the ability to work effectively with executive leadership.</li> <li>Strategic thinking and strong business acumen.</li> <li>Data-driven decision-making and analytical capabilities.</li> <li>Excellent leadership and team management skills.</li> <li>Strong problem-solving abilities and adaptability in fast-paced environments.</li> <li>Deep understanding of product lifecycle management and agile methodologies.</li> <li>Ability to balance innovation with operational and regulatory requirements.</li> <li>Experience in payments, digital banking, lending, or financial platforms is considered a strong advantage.</li></p><p></p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a data analysis specialist who will play a key role in designing, developing conceptual, logical, and physical data models by interpreting and analyzing complex datasets with the business in order to provide insights and support data-driven decision-making. This individual will also contribute to maintaining data dictionaries, metadata documentation, and data standards to support consistency and clarity across the organization. This highly collaborative role works closely alongside data engineers, data governance, and business executives to gather and transform data, conduct statistical analysis, and create visualizations and reports that will contribute to identifying trends, patterns, and opportunities that drive business initiatives.</p> <h4>Responsibilities:</h4> <ul> <li>Design, create, implement and maintain logical and physical data models for both IT and business solutions to capture the structure, relationships, and constraints of relevant datasets</li> <li>Effectively collaborate and communicate with various stakeholders to understand data and business requirements and translate them into data models</li> <li>Build and operationalize complex data solutions, correct problems, apply transformations, and propose data cleansing or enhancement solutions</li> <li>Create data flow diagrams, dimensional models (e.g., star schema), and other visual representations to support analytics and reporting</li> <li>Collaborate with data engineers and database administrators to optimize data collection, storage, and retrieval processes</li> <li>Develop data modelling best practices, and use these standards to identify and resolve data modelling issues and conflicts</li> <li>Conduct performance tuning and optimization of data models for efficient data access and retrieval</li> <li>Incorporate core data management competencies, including data governance, data security and data quality</li> <li>Develop, implement, and maintain change control and testing processes for modifications to data models</li> <li>Create and maintain data dictionaries, metadata documentation, and clear definitions for key datasets and business terms</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in data science, data analytics, computer science, information systems or relevant field</li> <li>At least 3 years of experience as a data analyst, data scientist, BI analyst, or related profession</li> <li>Proven project experience with programming languages such as DAX, SQL, Python, or R for data manipulation and analysis</li> <li>Proven project experience with data analysis and visualization tools such as Tableau, Power BI, and Excel</li> <li>Hands-on relational, dimensional, and analytical project experience</li> <li>Familiarity with ERP systems such as SAP, Sage, or similar enterprise applications</li> </ul> <h4>Skills:</h4> <p><strong>Soft skills:</strong> Communication and stakeholder engagement, facilitation, creative thinking, problem solving, collaboration and teamwork, relationship management, storytelling, influencing, presentation, excellent English language verbal and written communication.</p> <p><strong>Data & analytics skills (highly proficient in):</strong> Analytics and modelling concepts and methodologies, strong technical documentation, visualization skills, data management, data architecture, AI.</p> <p><strong>Data governance (good understanding of the concepts, methods and techniques used):</strong> Business understanding, strategic data management, regulatory compliance, change management.</p> <p><strong>Other skills:</strong> Project management capabilities, business case development, programming languages like SQL, Python, R, analytics and business intelligence tools like Microsoft Power BI, data modelling, version control.</p></p><p></p>

<p><h4>Position summary</h4> <p><strong>Location:</strong> Amman</p> <h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit & Assurance | Associate</h4> <p>During your tenure as an Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Demonstrates an appreciation of the importance of addressing specific audit and risk advisory priorities in line with explicit stakeholder requirements.</li> <li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.</li> <li>Delivery of high-quality audits via a number of enablers like Global Audit Imperatives, methodology, content, guidance, learning and other tools.</li> <li>Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs.</li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> <li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Ability to work both independently and as part of a team with professionals at all levels.</li> </ul> <h4>Qualifications</h4> <ul> <li>No experience is required.</li> <li>Bachelor’s degree in Accounting, Auditing, Finance, or a related field (or equivalent qualification).</li> <li>Minimum GPA of 3.</li> <li>Analytical mindset with strong communication skills.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> <li>Desire to make a career in professional services (ACCA/CPA).</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p><strong>Location:</strong> Amman</p> <h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit & Assurance | Associate</h4> <p>During your tenure as an Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Demonstrates an appreciation of the importance of addressing specific audit and risk advisory priorities in line with explicit stakeholder requirements.</li> <li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.</li> <li>Delivery of high-quality audits via a number of enablers like Global Audit Imperatives, methodology, content, guidance, learning and other tools.</li> <li>Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs.</li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> <li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Ability to work both independently and as part of a team with professionals at all levels.</li> </ul> <h4>Qualifications</h4> <ul> <li>No experience is required.</li> <li>Bachelor’s degree in Accounting, Auditing, Finance, or a related field (or equivalent qualification).</li> <li>Minimum GPA of 3.</li> <li>Analytical mindset with strong communication skills.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> <li>Desire to make a career in professional services (ACCA/CPA).</li> </ul></p><p></p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<p><h4>Description</h4> <p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p> <p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p> <p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p> <ul> <li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li> <li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li> <li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li> <li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li> <li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li> <li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li> <li>Build automated reporting, monitoring, and business intelligence workflows</li> <li>Conduct workflow discovery sessions and identify automation opportunities across departments</li> <li>Create technical documentation, architecture diagrams, and deployment guidelines</li> <li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li> <li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li> </ul> <h4>Requirements</h4> <ul> <li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li> <li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li> <li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li> <li>Understand prompt engineering, AI orchestration, and agent-based systems</li> <li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li> <li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li> <li>Have experience working with structured and unstructured data</li> <li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li> <li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li> <li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li> <li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li> <li>Have built customer service, sales, HR, finance, or operations AI agents</li> <li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li> <li>Think in systems and enjoy simplifying complex business processes</li> <li>Communicate clearly and take ownership of delivery</li> <li>Have strong troubleshooting and problem-solving skills</li> <li>Are comfortable working directly with clients and stakeholders</li> <li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li> <li>Have a track record of reducing manual processes through intelligent automation</li> <li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li> <li>Continuously identify opportunities to introduce AI and automation into business operations</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p> <p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p> <h4>Responsibilities</h4> <h4>Incident investigation & response</h4> <ul> <li>Respond to security incidents within defined SLAs and escalation procedures.</li> <li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li> <li>Analyze indicators of compromise (IOCs) and attacker activity.</li> <li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li> <li>Coordinate incident response activities with internal and customer stakeholders.</li> </ul> <h4>Threat analysis & root cause investigation</h4> <ul> <li>Conduct in-depth analysis of security incidents and suspicious activities.</li> <li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li> <li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li> <li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li> </ul> <h4>Incident coordination & escalation</h4> <ul> <li>Manage incident response activities across multiple technical teams.</li> <li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li> <li>Coordinate communication between technical teams, management, and customer stakeholders.</li> <li>Support crisis management activities during major incidents.</li> </ul> <h4>Documentation & reporting</h4> <ul> <li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li> <li>Maintain investigation records and evidence documentation.</li> <li>Support development of executive-level incident summaries and post-incident reviews.</li> </ul> <h4>Process improvement & readiness</h4> <ul> <li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li> <li>Participate in tabletop exercises and incident simulations.</li> <li>Identify opportunities to improve response effectiveness and operational readiness.</li> </ul> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li> <li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li> <li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li> <li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li> <li>Experience in an MSSP or SOC environment is preferable.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Exists to design and develop high-quality SharePoint applications (online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p> <h4>Key accountability areas</h4> <strong>Deployment:</strong><br> <p>Oversee the SharePoint user access and application deployment.</p> <strong>SharePoint technologies:</strong><br> <p>Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis. Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p> <strong>Configuration:</strong><br> <p>Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment. Participate in the gathering of requirements and documentation from non-technical business users.</p> <strong>Development:</strong><br> <p>Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements. Apply industry-standard object-oriented programming best practices and design patterns. Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design. Isolate, diagnose, repair, and resolve software problems.</p> <strong>Design:</strong><br> <p>Create logical and functional software code in a variety of languages, particularly those related to SharePoint. Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p> <strong>Coaching and mentoring:</strong><br> <p>Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines. Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p> <h4>Role accountability</h4> <strong>HR proficiency:</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery:</strong><br> <p>Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report detailing the deviation and execution of planned tasks.</p> <strong>Problem-solving:</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality:</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements:</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance:</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment:</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in information technology or any relevant field.</p> <h4>Work experience</h4> <p>4 to 6 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Applications development standards and procedures</li> <li>Applications knowledge</li> <li>Applications system analysis</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The general role for Cost Controller is to monitor, control , and report project costs for Saudi Arabia operations and assigned regional projects . Cost Controller is responsible for ensuring that budgets, commitments, invoices , supplier claims , subcontractor costs, variations, and project expenditures are accurately captured , verified, and reported in line with company procedures, project requirements, and applicable local regulations. Key Responsibilities &amp; Authorities Project Cost Control : Monitor and control project budgets, commitments, actual costs, accruals, forecasts, and cost-to-complete for Saudi Arabia projects. Cost Estimation and Budgeting: Prepare, review, and update project cost estimates, budgets, and cost breakdowns covering labor, materials, equipment, logistics, subcontractors, and other project-related expenditures. Invoice and Claim Verification: Verify supplier, vendor, and subcontractor invoices and claims against purchase orders, contracts, delivery records, service confirmations, and approved budgets. Planning and Progress Monitoring: Support project planning by monitoring milestones, deliverables, resource utilization, billing milestones, and schedule-related cost impacts. Variation and Change Control: Track, analyze, and report project variations, change orders, additional work, and related cost or revenue impacts. Project Reporting : Prepare monthly project cost reports, budget-versus-actual analysis, forecast reports, cash flow inputs, and management dashboards. Procurement and Delivery Tracking: Coordinate with Procurement, Logistics, Finance, and Operations to monitor purchase orders, deliveries, invoicing, and project close-out status. Tender and Contract Review: Support technical and commercial review of tenders, subcontractor quotations, service agreements, and project pricing assumptions. Risk and Financial Analysis: Identify cost risks, budget overruns, margin impacts, and financial feasibility concerns, and recommend corrective actions. Stakeholder Coordination: Attend project meetings, coordinate with internal teams and external clients where required, and support timely resolution of cost-related issues. General Duties: Undertake any additional duties assigned by management to support project delivery, financial control, and business objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Skills/Experience</b></p><p>Bachelor s degree in finance, Accounting, Business Administration, or a related discipline. Minimum 8 years of experience in project cost control, project accounting, planning, or commercial finance, preferably within oil and gas, industrial services, construction, or technical services. Strong knowledge of budgeting, forecasting, cost analysis, invoice verification, project reporting, and variance analysis. Advanced Microsoft Excel skills and experience with ERP, accounting, or project management systems. Ability to communicate effectively with project managers, finance teams, procurement, logistics, suppliers, and client representatives. Professional certification such as ACCA, CMA, CPA, or equivalent is an advantage.</p><p><b>Physical and Mental Requirements:</b></p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Director, Data &amp; Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data &amp; Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p><p>Responsibilities:</p><p>1. Platform Architecture &amp; Engineering Leadership:</p><ul><li>Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardised, reliable, and engineered to scale</li><li>Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it</li><li>Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data</li><li>Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand</li><li>Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required</li><li>Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring</li></ul><p>2. Delivery &amp; Data Products:</p><ul><li>Run the D&amp;A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions</li><li>Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output</li><li>Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them</li><li>Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness</li><li>Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs</li><li>Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers</li><li>Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability</li></ul><p>3. Data Governance &amp; Quality:</p><ul><li>Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions</li><li>Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths</li><li>Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard</li><li>Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer</li><li>Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design</li><li>Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners</li><li>Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases</li></ul><p>4. Team Leadership &amp; Capability Development:</p><ul><li>Lead, hire, and develop the D&amp;A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand</li><li>Define and evolve the role design, skills profile, and career framework for the team within the broader Data &amp; AI CoE structure</li><li>Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline</li><li>Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles</li><li>Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities</li><li>Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline</p><p>Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred</p><p>Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred</p><p>Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles</p><p>Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team</p><p>Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level</p><p>Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment</p><p>Experience with Medallion/lakehouse architecture patterns in production</p><p>Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred</p><p>Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred</p><p>Experience leading a data governance or catalogue implementation, from design through to business adoption</p><p>Life sciences, pharmaceutical, or other regulated industry experience is preferred</p><p>Skills :</p><p>Technical Competencies:</p><ul><li>Data Platform Architecture</li><li>Data Engineering, Pipeline Design &amp; CDC Patterns</li><li>Data Modelling, Transformation &amp; Engineering Standards</li><li>Data Governance, Quality &amp; Catalogue</li><li>Analytics &amp; BI Delivery</li><li>MLOps &amp; ML Platform Foundations</li><li>Delivery Management &amp; Agile Methods</li></ul><p>Platform &amp; Technical Skills:</p><ul><li>Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps</li><li>Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow</li><li>Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar)</li><li>Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale</li><li>CI/CD for data pipelines, practical implementation at production scale</li><li>Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows</li><li>Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub</li></ul><p>Leadership &amp; Business Skills:</p><ul><li>Credible with both technical teams and senior business stakeholders</li><li>Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically</li><li>Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap</li><li>Strong written and verbal communication in English; Arabic proficiency valued</li><li>Cultural intelligence for working effectively across MENA, US, and Europe</li></ul><p></p></section>

<p>The Full Stack Developer is responsible for developing, maintaining, and enhancing application features across backend, frontend, and database layers. The role focuses on delivering reliable, well-structured code while following established coding standards, SDLC processes, and architectural guidelines.</p><p>Responsibilities:</p><ul><li>Application Development: Develop backend services using C#, .NET Core 8, ASP.NET Zero (abp.io). Implement frontend components using jQuery, Bootstrap, and Metronic UI. Develop and maintain RESTful APIs for internal and external consumption. Implement business logic in multi-tenant environments with proper permission handling. Enhance and maintain Windows client applications using the MVP pattern where required. Support mobile application features as assigned by the Development Team Lead.</li><li>Database &amp; Data Handling: Write and optimize SQL Server queries, views, and stored procedures. Ensure data accuracy, integrity, and performance. Follow best practices for database access, transactions, and concurrency. Assist in analyzing and resolving data-related issues.</li><li>Code Quality &amp; Standards: Write clean, readable, and maintainable code following internal coding standards. Participate in code reviews and address review feedback. Follow defined architecture and design patterns. Assist in refactoring legacy code under guidance. Ensure proper error handling, logging, and validation.</li><li>SDLC &amp; Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Deliver assigned tasks within sprint timelines. Collaborate with QA to fix defects and improve test coverage. Support deployments to QA, UAT, and production environments when required.</li><li>DevOps &amp; Repository Usage: Follow defined branching and merging strategies . Use GitHub / Azure DevOps repositories responsibly. Ensure commits are clear, traceable, and aligned with user stories. Support CI/CD pipelines by fixing build or deployment issues related to code changes.</li><li>Knowledge Sharing &amp; Documentation: Document assigned modules, APIs, and business logic. Maintain up-to-date technical documentation as required. Participate in knowledge transfer sessions. Share understanding of implemented features with team members.</li><li>Collaboration &amp; Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infra teams for smooth delivery. Escalate blockers, risks, or unclear requirements early. Collaborate effectively with distributed teams (Jordan, Saudi Arabia, India).</li><li>Security &amp; Compliance: Follow secure coding practices. Protect sensitive data and credentials. Comply with internal security policies and access controls. Support audits, logging, and traceability requirements.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, or a related field.</li><li>1-3 years of experience in software development.</li><li>Strong experience in C#, .NET Core 8, SQL Server, jQuery, and Windows client apps.</li><li>Knowledge of Agile/Scrum, Jira, DevOps, CI/CD, and version control best practices.</li><li>Strong problem-solving, collaboration, and communication skills</li></ul><p>Competencies:</p><ul><li>Strong organizational and prioritization skills.</li><li>Excellent communication and documentation abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to translate business requirements into technical deliverables.</li><li>Comfortable working in a fast-paced, agile environment.</li></ul><p>Skills:</p><ul><li>Backend : C#, .NET Core 8, ASP.NET Zero (abp.io).</li><li>Frontend : jQuery, Bootstrap, Metronic.</li><li>Database : Microsoft SQL Server.</li><li>Real-time : SignalR.</li><li>Version Control : Git (GitHub / Azure DevOps).</li><li>CI/CD : Azure DevOps Pipelines.</li><li>Documentation : SharePoint / internal documentation tools.</li><li>Project Management : Jira / Azure Boards.</li><li>Languages: Fluent in English (required). Arabic proficiency (preferred).</li></ul>

<p><h4>Description</h4> <p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p> <p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p> <p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p> <p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p> <p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p> <p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p> <h4>Who we’re looking for</h4> <p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p> <ul> <li>Structuring ambiguous client problems into workable analytical plans</li> <li>Building financial models, market analyses, or synthesized findings from messy inputs</li> <li>Producing client-ready deliverables under time pressure</li> <li>Forming and defending recommendations under uncertainty</li> </ul> <p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p> <h4>What you’ll do</h4> <ul> <li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li> <li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li> <li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li> </ul> <p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p> <h4>Skills & requirements</h4> <ul> <li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li> <li>Strong structured problem-solving and hypothesis-driven thinking</li> <li>Ability to translate vague problems into clear analytical steps and deliverables</li> <li>High attention to logical consistency and output quality</li> <li>Independent, self-directed working style</li> <li>Clear written English (B2+)</li> </ul> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Description</h4> <p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p> <p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p> <p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p> <p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p> <p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p> <p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p> <h4>Who we’re looking for</h4> <p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p> <ul> <li>Structuring ambiguous client problems into workable analytical plans</li> <li>Building financial models, market analyses, or synthesized findings from messy inputs</li> <li>Producing client-ready deliverables under time pressure</li> <li>Forming and defending recommendations under uncertainty</li> </ul> <p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p> <h4>What you’ll do</h4> <ul> <li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li> <li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li> <li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li> </ul> <p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p> <h4>Skills & requirements</h4> <ul> <li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li> <li>Strong structured problem-solving and hypothesis-driven thinking</li> <li>Ability to translate vague problems into clear analytical steps and deliverables</li> <li>High attention to logical consistency and output quality</li> <li>Independent, self-directed working style</li> <li>Clear written English (B2+)</li> </ul> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> No related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Description</h4> <p>The Senior Sales Executive – Microsoft Solutions & Licensing is responsible for driving revenue growth across ZainTECH’s Microsoft cloud, licensing, AI, and security portfolio. The role focuses on positioning Microsoft 365, Azure, Security, and Microsoft Copilot solutions while supporting customers in their cloud transformation, AI adoption, and licensing optimization journeys.</p> <p>Working closely with Sales, Presales, Delivery, Microsoft Alliance teams, distributors, and customer stakeholders, the role combines consultative solution selling with strong commercial and licensing expertise. The Senior Sales Executive plays a key role in pipeline generation, customer acquisition, account growth, renewals, and expansion initiatives across enterprise and mid-market customers.</p> <h4>Responsibilities:</h4> <p><strong>Business development & revenue growth</strong><br> Drive revenue growth across Microsoft cloud and licensing solutions including: Microsoft 365, Azure, Microsoft Security solutions, Microsoft Copilot, and Modern Workplace solutions<br> Identify and develop new business opportunities across enterprise and mid-market customers<br> Build and maintain a strong sales pipeline through customer engagement, account expansion, upsell and cross-sell initiatives, Microsoft ecosystem collaboration<br> Achieve assigned revenue, licensing, and cloud consumption targets</p> <p><strong>Microsoft licensing & commercial advisory</strong><br> Advise customers on Microsoft licensing programs and commercial agreements including CSP, Enterprise Agreements (EA), subscription-based licensing models<br> Support customers in optimizing license consumption, cloud adoption, commercial alignment, renewal planning<br> Ensure compliance with Microsoft licensing policies, commercial frameworks, and partner program requirements<br> Support customers throughout the full licensing lifecycle including renewals, expansion, optimization, consumption growth</p> <p><strong>Microsoft Copilot & AI solution positioning</strong><br> Drive Microsoft Copilot and AI transformation initiatives across customer environments<br> Identify customer use cases and business opportunities for AI productivity solutions, automation initiatives, modern workplace transformation<br> Position Microsoft Copilot value propositions aligned with customer business objectives and operational outcomes<br> Support customer enablement and adoption activities to maximize utilization and long-term value realization</p> <p><strong>Customer engagement & solution selling</strong><br> Act as a trusted advisor by translating customer business and technical requirements into suitable Microsoft cloud and licensing solutions<br> Conduct customer meetings, presentations, demonstrations, and commercial discussions<br> Support customers in understanding cloud transformation, security, productivity, and AI adoption strategies<br> Build and maintain strong relationships with: customer stakeholders, Microsoft representatives, distributors and ecosystem partners</p> <p><strong>Presales & cross-functional collaboration</strong><br> Support presales activities including solution positioning, proposal development, customer presentations, demonstrations and workshops<br> Work closely with sales teams, presales teams, delivery teams, Microsoft Alliance teams, partner ecosystem stakeholders<br> Contribute to opportunity qualification, pipeline acceleration, and successful deal closure activities<br> Ensure smooth handover from sales to delivery following deal closure</p> <p><strong>Pipeline management & reporting</strong><br> Maintain accurate sales forecasting, opportunity tracking, and pipeline reporting activities<br> Develop and manage account development plans aligned with business growth objectives<br> Monitor market trends, competitive positioning, and emerging Microsoft technologies to identify new business opportunities<br> Ensure strong CRM hygiene and reporting accuracy across all assigned opportunities and accounts</p> <h4>Requirements</h4> <ul> <li>6+ years of experience in Microsoft cloud sales, software licensing, enterprise technology sales, ICT or cloud solution environments</li> <li>Proven experience selling Microsoft 365, Azure, Microsoft Security solutions, Microsoft Copilot, cloud and subscription-based services</li> <li>Strong understanding of Microsoft licensing models, CSP and EA agreements, cloud consumption and licensing optimization, AI and productivity transformation initiatives</li> <li>Experience supporting presales activities, proposal development, customer presentations and demonstrations</li> <li>Experience working with Microsoft partners, distributors, enterprise customers is highly preferred</li> <li>Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering or a related field</li> <li>Microsoft certifications are considered an advantage, including Microsoft Fundamentals certifications, Azure certifications, Microsoft Security certifications, Microsoft Modern Work certifications</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</p><p>Help us shape the future of communication by:</p><ul><li>Define and continuously optimize pricing strategies across Unifonic's product portfolio.</li><li>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates.</li><li>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals.</li><li>Drive pricing governance and establish pricing best practices across the organization.</li><li>Own the commercial deal desk for strategic enterprise opportunities.</li><li>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals.</li><li>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance.</li><li>Balance customer acquisition objectives with long-term profitability.</li><li>Identify pricing opportunities that accelerate revenue growth and improve margins.</li><li>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives.</li><li>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services.</li><li>Support annual pricing reviews and commercial planning.</li><li>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets.</li><li>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities.</li><li>Monitor market trends, customer expectations, and pricing innovations.</li><li>Work closely with Product teams to align pricing with product strategy and roadmap.</li><li>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams.</li><li>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance.</li><li>Support Sales and Customer Success teams with pricing guidance and commercial recommendations.</li><li>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance.</li><li>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics.</li><li>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred.</li><li>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing.</li><li>Experience supporting enterprise sales organizations and complex commercial negotiations.</li><li>Excellent analytical and financial modeling skills.</li><li>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</li><li>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus.</li></ul><p><strong>Craft &amp; Toolkit:</strong></p><ul><li>Pricing Strategy &amp; Optimization</li><li>Commercial Strategy &amp; Revenue Management</li><li>Pricing Models &amp; Packaging</li><li>Deal Desk &amp; Commercial Structuring</li><li>Financial Modeling &amp; Profitability Analysis</li><li>Pricing Analytics &amp; Market Intelligence</li><li>Business Intelligence &amp; Reporting (Excel, Power BI, Tableau)</li><li>Enterprise SaaS/CPaaS Pricing</li><li>Commercial Negotiation &amp; Sales Support</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>

<p><h4>Description</h4> <p>The role holder will be responsible for overseeing the collection and interpretation of data by transferring data into a new format to make it more appropriate for analysis and marketing activations. Use these insights to influence how an organization approaches business challenge. Also monitoring, managing cross-selling and up-selling campaigns results to enhance the active base percentages.</p> <h4>Key responsibilities</h4> <ul> <li>Provide regular market research plans, actions, trends, and competitors’ activities as well as creating market reports and updating them regularly to provide insights on the market status and assist in the decision-making process.</li> <li>Gather and analyze data as well as create reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.</li> <li>Use profiling of the customers and the data available for each customer to have geographic, demographic, psychographic, and behavioral segmentation to better target them with any campaign (retention or up-selling cross-selling) accordingly.</li> <li>Ability to communicate complex data in a simple, actionable way.</li> <li>Ability to visualize data in the most effective way possible for a given use case.</li> <li>Transfer data into a new format to make it more appropriate for analysis.</li> <li>Create new, experimental frameworks to collect data.</li> <li>Build tools to automate data collection.</li> <li>Search through large data sets for usable information.</li> <li>Create reports and presentations for business uses.</li> <li>Develop, implement, and manage cross-selling and up-selling campaigns using all available channels to increase revenues and offer extra value, and enhance the active base percentages.</li> <li>Manage retention programs and campaigns that guarantee long term commitment and increase lifetime value.</li> <li>Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data driven analyses to drive marketing around customer acquisition, retention, and value extraction.</li> <li>Perform data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling, etc.</li> <li>Assist in developing and implementing marketing plans for the business marketing segment, which aim at customer retention, acquisition, and value extraction for corporate products in the assigned segments.</li> <li>Monitor and conduct post launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, total number of targeted segments, extra revenues and channel used to reach the customers.</li> <li>Support in building business cases for new promotional campaigns by forecasting the uptake based on previous similar promotions and the target segment, the expected revenues and cannibalization and the opportunity cost.</li> <li>Run and monitor continuous detailed analysis that covers customer behavior, channels efficiency, churn, active base, and predictive analysis to be able to launch campaigns to retain the customers, target them with the most efficient channels, forecast what they will be interested in and help monitor the overall performance in terms of base movement.</li> <li>Regularly conduct market research campaigns and act upon the findings with the management by conducting surveys or focus groups.</li> <li>Continuously search for best practices across all PSPs to improve active base and revenues.</li> <li>Be responsible for the implementation of the CVM road map following the current guidelines and procedures.</li> <li>Manage upselling channels with responsibility to secure the maximum and efficient utilization of each available channel (SMS, tele sales, call center, shop reps).</li> <li>Utilize current cross selling programs to increase service base to ensure new revenue generations by pushing new services to the right segment that the customer might be interested in to have more services and generate more revenues.</li> <li>Support in running up-selling campaigns urging current customers to uplift usage by pushing customers to get more value for a better price.</li> <li>Experience in these software: Tableau, Power BI, SAS.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in marketing, computer science, or any related field.</li> <li>5-7 years of relevant experience.</li> <li>Consumer analytics or any relevant certificate.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Analytical and critical thinking skills.</li> <li>Data analysis.</li> <li>Digital marketing knowledge.</li> <li>Content strategy.</li> <li>Creative thinking.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The penetration testing team leader is responsible for leading ZainTECH’s licensed penetration testing capability within the cybersecurity advisory services practice. The role oversees the delivery of offensive security engagements across enterprise, government, and critical infrastructure customers throughout the MENA region, ensuring all testing activities are performed in accordance with industry best practices, recognized testing methodologies, and NCSC Jordan licensing requirements. The role combines hands-on technical leadership with team management, customer engagement, and service governance responsibilities.</p> <p>Also responsible for managing penetration testing engagements, developing offensive security capabilities, assuring quality of deliverables, and strengthening customer security postures through actionable remediation guidance.</p> <h4>Responsibilities</h4> <p><strong>Penetration testing engagement leadership</strong><br> Lead and manage penetration testing engagements across infrastructure, web, wireless, and applications to a recognized methodology.<br> Define engagement scope, objectives, testing methodology, and rules of engagement.<br> Ensure all testing activities are conducted safely and within approved customer authorizations.<br> Manage engagement timelines, resources, and delivery quality.<br> Act as the primary technical lead throughout the penetration testing lifecycle.</p> <p><strong>Offensive security delivery</strong><br> Perform advanced penetration testing activities using both manual and automated testing techniques.<br> Identify, validate, and demonstrate security vulnerabilities and attack paths.<br> Assess exploitability, business impact, and risk exposure associated with identified findings.<br> Conduct vulnerability assessments, penetration testing, security validation exercises, configuration reviews, and red team-style activities where applicable.<br> Support retesting activities following remediation efforts.</p> <p><strong>Quality assurance & technical review</strong><br> Review and validate penetration testing findings prior to customer delivery.<br> Ensure reports are technically accurate, risk-rated appropriately, actionable and business-focused, and aligned with industry standards.<br> Review attack chains and exploitation methodologies to ensure consistency and quality.<br> Maintain testing methodologies aligned with OWASP Testing Guide, PTES, OSSTMM, NIST guidance, and industry best practices.</p> <p><strong>Customer engagement & advisory services</strong><br> Present technical findings and executive summaries to customer stakeholders.<br> Conduct remediation workshops and technical review sessions.<br> Support customers in understanding security risks, threat exposure, and recommended remediation activities.<br> Provide strategic guidance on improving overall security posture.<br> Support presales activities, customer workshops, and cybersecurity assessments where required.</p> <p><strong>Team leadership & capability development</strong><br> Lead, mentor, and develop penetration testers within the cybersecurity practice.<br> Conduct technical coaching, skills development programs, knowledge-sharing sessions, and offensive security training initiatives.<br> Support recruitment, onboarding, and capability development activities.<br> Ensure team certifications remain current and aligned with NCSC requirements.<br> Drive continuous improvement across offensive security methodologies and tooling.</p> <p><strong>Governance, compliance & service development</strong><br> Ensure compliance with NCSC Jordan licensing requirements, internal security policies, customer contractual obligations, and regulatory requirements.<br> Enforce secure testing practices, confidentiality requirements, and evidence handling procedures.<br> Support service development initiatives to expand ZainTECH’s offensive security capabilities.<br> Maintain operational documentation, testing standards, and quality assurance processes.<br> Coordinate reporting and compliance activities required by NCSC and other regulatory stakeholders.</p> <h4>Our culture & code of conduct</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree (minimum) in information technology or a related field.</li> <li>Minimum 5 years experience in cybersecurity, including at least 5 completed penetration testing projects.</li> <li>At least one valid NCSC-approved penetration testing certification like CPENT, CEPT, OSCE, LPT, CPT, GPEN, or another internationally recognized, equivalent certification in the same field that is approved by the NCSC.</li> <li>Deep, hands-on offensive skills across network, web, wireless, and application testing, and command of recognized methodologies (OWASP, PTES, OSSTMM).</li> <li>Leadership: proven ability to lead a testing team and present to client executives.</li> <li>Advanced degree in cybersecurity or a related discipline is preferable.</li> <li>Advanced credentials such as OSCE, CPENT, LPT, or GPEN are preferable.</li> <li>Experience in red teaming or an MSSP/consultancy offensive practice is preferable.</li> </ul></p><p></p>