AccorHotels jobs
162
Jobs Found
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Position purpose:</strong><br>
To maintain and enhance the appearance of guest rooms, public areas, outlets, and back-of-house facilities through professional painting and decorative finishing works, ensuring compliance with Accor and Mövenpick brand standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Carry out interior and exterior wall painting, touch-ups, and decorative finishing works throughout the hotel.</li>
<li>Prepare surfaces by cleaning, sanding, patching, filling cracks, and applying primers before painting.</li>
<li>Perform painting works in guest rooms, corridors, public areas, restaurants, meeting rooms, and back-of-house locations.</li>
<li>Ensure color matching and finishing quality meet hotel brand standards.</li>
<li>Respond promptly to maintenance requests related to wall finishes and paint defects.</li>
<li>Maintain painting tools, equipment, and materials in a clean and safe condition.</li>
<li>Follow preventive maintenance schedules and complete assigned work orders efficiently.</li>
<li>Observe all health, safety, fire, and environmental regulations when handling paints, chemicals, and equipment.</li>
<li>Minimize disruption to guests by maintaining cleanliness and proper worksite protection during painting activities.</li>
<li>Assist the engineering team with other maintenance duties when required.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>High school certificate or vocational training in painting and decorating.</li>
<li>Minimum 1 year of painting experience, preferably in hotels, resorts, or commercial facilities.</li>
<li>Knowledge of surface preparation, paint application techniques, and finishing methods.</li>
<li>Familiarity with safety procedures and proper use of painting tools and materials.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Attention to detail and quality standards.</li>
<li>Ability to work independently and within a team.</li>
<li>Good time management and organizational skills.</li>
<li>Positive attitude and commitment to guest satisfaction.</li>
<li>Flexibility to work shifts and support operational requirements.</li>
</ul>
<h4>Accor Heartist® behaviors</h4>
<ul>
<li>Demonstrates teamwork, respect, and professionalism.</li>
<li>Supports a clean, safe, and welcoming environment.</li>
<li>Takes ownership of assigned tasks and delivers quality results.</li>
<li>Contributes to the overall guest experience through excellent maintenance standards.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Position purpose:</strong><br>
To maintain and enhance the appearance of guest rooms, public areas, outlets, and back-of-house facilities through professional painting and decorative finishing works, ensuring compliance with Accor and Mövenpick brand standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Carry out interior and exterior wall painting, touch-ups, and decorative finishing works throughout the hotel.</li>
<li>Prepare surfaces by cleaning, sanding, patching, filling cracks, and applying primers before painting.</li>
<li>Perform painting works in guest rooms, corridors, public areas, restaurants, meeting rooms, and back-of-house locations.</li>
<li>Ensure color matching and finishing quality meet hotel brand standards.</li>
<li>Respond promptly to maintenance requests related to wall finishes and paint defects.</li>
<li>Maintain painting tools, equipment, and materials in a clean and safe condition.</li>
<li>Follow preventive maintenance schedules and complete assigned work orders efficiently.</li>
<li>Observe all health, safety, fire, and environmental regulations when handling paints, chemicals, and equipment.</li>
<li>Minimize disruption to guests by maintaining cleanliness and proper worksite protection during painting activities.</li>
<li>Assist the engineering team with other maintenance duties when required.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>High school certificate or vocational training in painting and decorating.</li>
<li>Minimum 1 year of painting experience, preferably in hotels, resorts, or commercial facilities.</li>
<li>Knowledge of surface preparation, paint application techniques, and finishing methods.</li>
<li>Familiarity with safety procedures and proper use of painting tools and materials.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Attention to detail and quality standards.</li>
<li>Ability to work independently and within a team.</li>
<li>Good time management and organizational skills.</li>
<li>Positive attitude and commitment to guest satisfaction.</li>
<li>Flexibility to work shifts and support operational requirements.</li>
</ul>
<h4>Accor Heartist® behaviors</h4>
<ul>
<li>Demonstrates teamwork, respect, and professionalism.</li>
<li>Supports a clean, safe, and welcoming environment.</li>
<li>Takes ownership of assigned tasks and delivers quality results.</li>
<li>Contributes to the overall guest experience through excellent maintenance standards.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<p>Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.<br>
Contributes to meet/maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</p>
<h4>Operations:</h4>
<p>Attends regular training sessions in line with the departmental policies and procedures i.e. guest care, product knowledge, grooming standards, up-selling, etc.<br>
Works as per instructions from the immediate supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials/goods from other departments, etc.<br>
Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.<br>
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.<br>
Handles the guest greeting upon arrival and their seating through the hostess.<br>
Ensures that under no circumstances the entrance is left unattended.<br>
Maintains a professional, friendly, yet discreet relationship with the outlet patrons to ensure their well-being.<br>
Makes himself/herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).<br>
Reports cleanliness and maintenance issues to the immediate supervisor.<br>
Handles guest complaints as per instructions or consults the immediate supervisor.<br>
Does all mise-en-place work according to the whole day service requirements.<br>
Reports any equipment failures or problems to the Maintenance Department.<br>
Passes any maintenance requests to the Maintenance Department.<br>
Participates in any training or development schemes as recommended by senior management.<br>
Attends all regular departmental briefings and contributes to open communication within the assigned team.<br>
Treats guests and colleagues in a polite and courteous manner.<br>
Observes high standards of personal hygiene.<br>
Maintains clean and organized side stations at all times.<br>
Anticipates customers’ needs.<br>
Is flexible in assisting around different areas of the hotel.<br>
Is familiar with the company’s internal policies and safety procedures.<br>
Helps in other areas of the hotel if the situation requires.<br>
Has a complete understanding of and adheres to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.<br>
Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.<br>
Carries out any other reasonable duties and responsibilities as assigned.</p>
<h4>Administration:</h4>
<p>Works hand in hand with the hostess to ensure the name tag is complete and in proper position.<br>
Ensures business cards and database are handed over to the hostess for the record.<br>
Makes sure all the bills are handed over to the cashier.<br>
Ensures all items are charged accordingly in the micros system as per the guest consumption.</p>
<h4>Additional information</h4>
<h4>Your team and working environment:</h4>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<p>Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.<br>
Contributes to meet/maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</p>
<h4>Operations:</h4>
<p>Attends regular training sessions in line with the departmental policies and procedures i.e. guest care, product knowledge, grooming standards, up-selling, etc.<br>
Works as per instructions from the immediate supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials/goods from other departments, etc.<br>
Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.<br>
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.<br>
Handles the guest greeting upon arrival and their seating through the hostess.<br>
Ensures that under no circumstances the entrance is left unattended.<br>
Maintains a professional, friendly, yet discreet relationship with the outlet patrons to ensure their well-being.<br>
Makes himself/herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).<br>
Reports cleanliness and maintenance issues to the immediate supervisor.<br>
Handles guest complaints as per instructions or consults the immediate supervisor.<br>
Does all mise-en-place work according to the whole day service requirements.<br>
Reports any equipment failures or problems to the Maintenance Department.<br>
Passes any maintenance requests to the Maintenance Department.<br>
Participates in any training or development schemes as recommended by senior management.<br>
Attends all regular departmental briefings and contributes to open communication within the assigned team.<br>
Treats guests and colleagues in a polite and courteous manner.<br>
Observes high standards of personal hygiene.<br>
Maintains clean and organized side stations at all times.<br>
Anticipates customers’ needs.<br>
Is flexible in assisting around different areas of the hotel.<br>
Is familiar with the company’s internal policies and safety procedures.<br>
Helps in other areas of the hotel if the situation requires.<br>
Has a complete understanding of and adheres to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.<br>
Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.<br>
Carries out any other reasonable duties and responsibilities as assigned.</p>
<h4>Administration:</h4>
<p>Works hand in hand with the hostess to ensure the name tag is complete and in proper position.<br>
Ensures business cards and database are handed over to the hostess for the record.<br>
Makes sure all the bills are handed over to the cashier.<br>
Ensures all items are charged accordingly in the micros system as per the guest consumption.</p>
<h4>Additional information</h4>
<h4>Your team and working environment:</h4>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience.</p>
<ul>
<li>To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction</li>
<li>Must comply with the grooming standards of the company</li>
<li>To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart</li>
<li>To make the seniors aware of all guest comments and guest complaints</li>
<li>To be thoroughly familiar with the service standards and procedures</li>
<li>To follow specified procedures to properly set up beach beds and cabanas stations</li>
<li>To ensure cleanliness and maintenance of the beach areas</li>
<li>To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed</li>
<li>To fold and pack the umbrellas in the evenings</li>
<li>To follow all policies and procedures of the hotel</li>
<li>To immediately report all suspicious occurrences and hazardous conditions</li>
<li>To maintain safety of work areas at all times</li>
<li>To attend all mandatory meetings as directed</li>
<li>To perform other tasks as required or directed</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in vocational hospitality</li>
<li>1–3 years experience in 4-5 star hotel</li>
<li>Must be confident and have a good command of English language</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p><strong>Diversity & inclusion</strong> for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p>
<p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience.</p>
<ul>
<li>To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction</li>
<li>Must comply with the grooming standards of the company</li>
<li>To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart</li>
<li>To make the seniors aware of all guest comments and guest complaints</li>
<li>To be thoroughly familiar with the service standards and procedures</li>
<li>To follow specified procedures to properly set up beach beds and cabanas stations</li>
<li>To ensure cleanliness and maintenance of the beach areas</li>
<li>To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed</li>
<li>To fold and pack the umbrellas in the evenings</li>
<li>To follow all policies and procedures of the hotel</li>
<li>To immediately report all suspicious occurrences and hazardous conditions</li>
<li>To maintain safety of work areas at all times</li>
<li>To attend all mandatory meetings as directed</li>
<li>To perform other tasks as required or directed</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in vocational hospitality</li>
<li>1–3 years experience in 4-5 star hotel</li>
<li>Must be confident and have a good command of English language</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p><strong>Diversity & inclusion</strong> for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p>
<p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>The Purchasing Coordinator is responsible for supporting the procurement process by sourcing goods and services, preparing purchase orders, coordinating with suppliers, monitoring deliveries, and ensuring that all purchasing activities comply with hotel policies and budget requirements.</p>
<p>Reporting to the Materials Manager, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Receive and process purchase requests from departments.</li>
<li>Obtain quotations from approved suppliers and compare prices, quality, and delivery terms.</li>
<li>Prepare and issue purchase orders in accordance with hotel policies.</li>
<li>Coordinate with suppliers to ensure timely delivery of goods and services.</li>
<li>Follow up on pending orders and resolve delivery discrepancies.</li>
<li>Maintain accurate purchasing records, contracts, and supplier databases.</li>
<li>Verify invoices against purchase orders and delivery notes before payment processing.</li>
<li>Monitor inventory levels and coordinate replenishment requirements.</li>
<li>Assist in negotiating pricing, terms, and agreements with suppliers.</li>
<li>Ensure compliance with procurement procedures and internal controls.</li>
<li>Support periodic stock counts and inventory audits.</li>
<li>Prepare purchasing reports and analyze spending trends.</li>
<li>Build and maintain positive relationships with suppliers and internal stakeholders.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.</li>
<li>1–3 years of experience in Finance, Purchasing, Accounts Payable, Cost Control, or related functions.</li>
<li>Experience in the hospitality industry is an advantage.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel.</li>
<li>Strong organizational and time-management skills.</li>
<li>Excellent communication and negotiation skills.</li>
<li>Ability to work under pressure and meet deadlines.</li>
<li>Good analytical and problem-solving abilities.</li>
</ul></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>The Purchasing Coordinator is responsible for supporting the procurement process by sourcing goods and services, preparing purchase orders, coordinating with suppliers, monitoring deliveries, and ensuring that all purchasing activities comply with hotel policies and budget requirements.</p>
<p>Reporting to the Materials Manager, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Receive and process purchase requests from departments.</li>
<li>Obtain quotations from approved suppliers and compare prices, quality, and delivery terms.</li>
<li>Prepare and issue purchase orders in accordance with hotel policies.</li>
<li>Coordinate with suppliers to ensure timely delivery of goods and services.</li>
<li>Follow up on pending orders and resolve delivery discrepancies.</li>
<li>Maintain accurate purchasing records, contracts, and supplier databases.</li>
<li>Verify invoices against purchase orders and delivery notes before payment processing.</li>
<li>Monitor inventory levels and coordinate replenishment requirements.</li>
<li>Assist in negotiating pricing, terms, and agreements with suppliers.</li>
<li>Ensure compliance with procurement procedures and internal controls.</li>
<li>Support periodic stock counts and inventory audits.</li>
<li>Prepare purchasing reports and analyze spending trends.</li>
<li>Build and maintain positive relationships with suppliers and internal stakeholders.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.</li>
<li>1–3 years of experience in Finance, Purchasing, Accounts Payable, Cost Control, or related functions.</li>
<li>Experience in the hospitality industry is an advantage.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel.</li>
<li>Strong organizational and time-management skills.</li>
<li>Excellent communication and negotiation skills.</li>
<li>Ability to work under pressure and meet deadlines.</li>
<li>Good analytical and problem-solving abilities.</li>
</ul></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p><strong>Why work for Accor?</strong><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Life guard - Mövenpick Resort & Residences Aqaba</strong></p>
<p>To effectively and efficiently supervise the swimming pools, summer pool, children’s pool, winter pool, spa infinity pool, beach lounge infinity pool, constantly monitoring people’s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Performs as per OSM standards and in line with the 7 hospitality keys and 4 cornerstones.</li>
<li>Attend training classes as per schedule.</li>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Employee benefit card offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Ensure safe daily operations within the recreation areas by ensuring compliance with all health, safety and fire prevention policies and procedures.</li>
<li>Maintain a friendly, neat and pleasant image to the hotel and day use guests. Must always be in correct clean uniform with a name badge.</li>
<li>Actively supervise the pools, beach and related facilities, ensuring all safety rules and regulations of the recreation area are strictly followed. Constantly monitor swimming pools and beach activities, assisting all users who may experience difficulty in the water, especially when entering.</li>
<li>Inform supervisor or line manager as well as security and main gate on changing weather conditions and related partial or full closing.</li>
<li>Be able to learn local roads, network and conditions as well as the fastest and safest routes.</li>
<li>Be responsible for maintaining a high level of cleanliness throughout the working area at all times.</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Sound knowledge of local streets, tourist attractions, local culture, events etc.</li>
<li>Sound knowledge of local customs and traditions.</li>
<li>Ensure very good cleanliness and regular maintenance of the hotel shuttle buses.</li>
<li>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.</li>
</ul>
<h4>Your team and working environment:</h4>
<p>Works in harmony with all hotel employees, applies OSM rules and provides personalized service within the limit of the established job specification.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Qualifications</h4>
<p>Life guard license</p>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p><strong>Why work for Accor?</strong><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Life guard - Mövenpick Resort & Residences Aqaba</strong></p>
<p>To effectively and efficiently supervise the swimming pools, summer pool, children’s pool, winter pool, spa infinity pool, beach lounge infinity pool, constantly monitoring people’s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Performs as per OSM standards and in line with the 7 hospitality keys and 4 cornerstones.</li>
<li>Attend training classes as per schedule.</li>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Employee benefit card offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Shows fullest cooperation and respect within the team and other departments.</li>
<li>Ensure safe daily operations within the recreation areas by ensuring compliance with all health, safety and fire prevention policies and procedures.</li>
<li>Maintain a friendly, neat and pleasant image to the hotel and day use guests. Must always be in correct clean uniform with a name badge.</li>
<li>Actively supervise the pools, beach and related facilities, ensuring all safety rules and regulations of the recreation area are strictly followed. Constantly monitor swimming pools and beach activities, assisting all users who may experience difficulty in the water, especially when entering.</li>
<li>Inform supervisor or line manager as well as security and main gate on changing weather conditions and related partial or full closing.</li>
<li>Be able to learn local roads, network and conditions as well as the fastest and safest routes.</li>
<li>Be responsible for maintaining a high level of cleanliness throughout the working area at all times.</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Sound knowledge of local streets, tourist attractions, local culture, events etc.</li>
<li>Sound knowledge of local customs and traditions.</li>
<li>Ensure very good cleanliness and regular maintenance of the hotel shuttle buses.</li>
<li>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.</li>
</ul>
<h4>Your team and working environment:</h4>
<p>Works in harmony with all hotel employees, applies OSM rules and provides personalized service within the limit of the established job specification.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Qualifications</h4>
<p>Life guard license</p>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>About Orient Express<br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<ul>
<li>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.</li>
<li>Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.</li>
<li>Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.</li>
<li>Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.</li>
<li>Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.</li>
<li>Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.</li>
<li>Support the training of service staff on wine knowledge, service techniques, and beverage upselling.</li>
<li>Ensure compliance with hygiene, safety, and food & beverage service standards.</li>
<li>Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.</li>
<li>Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.</li>
<li>Participate in wine tastings, supplier meetings, and product evaluations as required.</li>
<li>Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.</li>
</ul>
<h4>Additional information</h4>
<p>A competitive salary package<br>
ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.<br>
Learning & development: Opportunity to develop your talent and grow within your property and across the world!</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>About Orient Express<br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<ul>
<li>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.</li>
<li>Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.</li>
<li>Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.</li>
<li>Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.</li>
<li>Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.</li>
<li>Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.</li>
<li>Support the training of service staff on wine knowledge, service techniques, and beverage upselling.</li>
<li>Ensure compliance with hygiene, safety, and food & beverage service standards.</li>
<li>Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.</li>
<li>Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.</li>
<li>Participate in wine tastings, supplier meetings, and product evaluations as required.</li>
<li>Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.</li>
</ul>
<h4>Additional information</h4>
<p>A competitive salary package<br>
ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.<br>
Learning & development: Opportunity to develop your talent and grow within your property and across the world!</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.<br>
Serve as the hotelu2019s primary brand ambassador, ensuring that brand guidelines are followed.<br>
Develop the hotelu2019s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.<br>
This includes but is not limited to the following:</p>
<ul>
<li>Hotel photography</li>
<li>Creative direction for advertisements</li>
<li>PR pitch calendars and tactical activities</li>
<li>Development and dissemination of media releases, minimum 2 per month</li>
<li>Guest and sales collateral pieces</li>
<li>Build brand partnerships and generate consumer event activations at the property level</li>
<li>Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc.</li>
<li>Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on</li>
<li>Plan and oversee the hotelu2019s advertising and promotional activities, including print, electronic, radio, social and direct mail</li>
<li>Develop promotional materials, including printed collateral</li>
<li>Liaise with the regional and corporate office on projects to support FRHI initiatives</li>
<li>Provide key messaging support for media interviews and for reputation management issues, i.e. crisis communications</li>
<li>Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate</li>
<li>Manage PR and marketing agency resources for ad hoc projects and campaigns</li>
<li>Update and regularly review all hotelsu2019 restaurant and spa listings in both print and electronic media</li>
<li>Work with digital marketing to develop compelling consumer and media content</li>
<li>Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI), media awareness/coverage and key activities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment</li>
<li>Excellent English written and verbal communication skills required</li>
<li>Proficiency in Word, Excel, and database management software</li>
<li>The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team player with excellent interpersonal skills</li>
<li>Must be able to work well under pressure and manage stakeholder expectations from each property</li>
<li>University education preferred</li>
<li>Experience with or contacts within GCC media marketplace are an asset</li>
<li>Arabic language and written skills is an asset</li>
<li>Marketing and PR agency experience is an asset</li>
</ul></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.<br>
Serve as the hotelu2019s primary brand ambassador, ensuring that brand guidelines are followed.<br>
Develop the hotelu2019s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.<br>
This includes but is not limited to the following:</p>
<ul>
<li>Hotel photography</li>
<li>Creative direction for advertisements</li>
<li>PR pitch calendars and tactical activities</li>
<li>Development and dissemination of media releases, minimum 2 per month</li>
<li>Guest and sales collateral pieces</li>
<li>Build brand partnerships and generate consumer event activations at the property level</li>
<li>Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc.</li>
<li>Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on</li>
<li>Plan and oversee the hotelu2019s advertising and promotional activities, including print, electronic, radio, social and direct mail</li>
<li>Develop promotional materials, including printed collateral</li>
<li>Liaise with the regional and corporate office on projects to support FRHI initiatives</li>
<li>Provide key messaging support for media interviews and for reputation management issues, i.e. crisis communications</li>
<li>Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate</li>
<li>Manage PR and marketing agency resources for ad hoc projects and campaigns</li>
<li>Update and regularly review all hotelsu2019 restaurant and spa listings in both print and electronic media</li>
<li>Work with digital marketing to develop compelling consumer and media content</li>
<li>Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI), media awareness/coverage and key activities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment</li>
<li>Excellent English written and verbal communication skills required</li>
<li>Proficiency in Word, Excel, and database management software</li>
<li>The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team player with excellent interpersonal skills</li>
<li>Must be able to work well under pressure and manage stakeholder expectations from each property</li>
<li>University education preferred</li>
<li>Experience with or contacts within GCC media marketplace are an asset</li>
<li>Arabic language and written skills is an asset</li>
<li>Marketing and PR agency experience is an asset</li>
</ul></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Review and update logbook</li>
<li>Check equipment</li>
<li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li>
<li>Oversee the day to day operations</li>
<li>Report regularly on happenings to supervisors / night manager (if on shift)</li>
<li>Monitor employees performance / coaching</li>
<li>Fire procedure</li>
<li>First aid procedures</li>
<li>Handle guest complaints and report to manager</li>
<li>Implement and coordinate the front office OSM</li>
<li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li>
<li>Be fully aware of the talk of the walk for the day</li>
<li>Proper grooming at all times</li>
<li>Attend training classes as per schedule</li>
<li>Show fullest cooperation and respect within the team and other departments</li>
<li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li>
<li>Ensure panic report is printed during the shift at least twice</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li>
<li>Register and process check-in for all arrivals</li>
<li>Update and check guest information into the computer after a complete check-in</li>
<li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li>
<li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li>
<li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li>
<li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li>
<li>Handle issuance of guest room key cards and ensure effective control for guest security</li>
<li>Check and convey messages to guests</li>
<li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li>
<li>Check the paymaster and assist supervisors to have no paymasters pending</li>
<li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li>
<li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li>
<li>File daily reception report and documents systematically</li>
<li>Print panic report at least twice a shift</li>
<li>Attend briefings; take notes and action with appreciated follow up</li>
<li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li>
<li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li>
<li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li>
<li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li>
<li>Maintain perfect grooming at all times</li>
<li>Drive upselling</li>
<li>Carry out any other reasonable task (which may not be stated here) as requested</li>
</ul>
<h4>Core behaviours</h4>
<p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p>
<p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p>
<p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p>
<p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p>
<p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p>
<p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p>
<p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Jordan
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Review and update logbook</li>
<li>Check equipment</li>
<li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li>
<li>Oversee the day to day operations</li>
<li>Report regularly on happenings to supervisors / night manager (if on shift)</li>
<li>Monitor employees performance / coaching</li>
<li>Fire procedure</li>
<li>First aid procedures</li>
<li>Handle guest complaints and report to manager</li>
<li>Implement and coordinate the front office OSM</li>
<li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li>
<li>Be fully aware of the talk of the walk for the day</li>
<li>Proper grooming at all times</li>
<li>Attend training classes as per schedule</li>
<li>Show fullest cooperation and respect within the team and other departments</li>
<li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li>
<li>Ensure panic report is printed during the shift at least twice</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li>
<li>Register and process check-in for all arrivals</li>
<li>Update and check guest information into the computer after a complete check-in</li>
<li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li>
<li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li>
<li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li>
<li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li>
<li>Handle issuance of guest room key cards and ensure effective control for guest security</li>
<li>Check and convey messages to guests</li>
<li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li>
<li>Check the paymaster and assist supervisors to have no paymasters pending</li>
<li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li>
<li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li>
<li>File daily reception report and documents systematically</li>
<li>Print panic report at least twice a shift</li>
<li>Attend briefings; take notes and action with appreciated follow up</li>
<li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li>
<li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li>
<li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li>
<li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li>
<li>Maintain perfect grooming at all times</li>
<li>Drive upselling</li>
<li>Carry out any other reasonable task (which may not be stated here) as requested</li>
</ul>
<h4>Core behaviours</h4>
<p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p>
<p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p>
<p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p>
<p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p>
<p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p>
<p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p>
<p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>Operations management</h4>
<p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br>
Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br>
Monitor product quality and consistency across all food and beverage offerings.<br>
Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br>
Ensure all opening, closing, and cash handling procedures are properly followed.</p>
<h4>Guest experience</h4>
<p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br>
Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br>
Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br>
Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p>
<h4>Team leadership</h4>
<p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br>
Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br>
Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br>
Conduct regular performance reviews and support staff development through coaching and training initiatives.</p>
<h4>Financial & administrative</h4>
<p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br>
Prepare monthly reports and forecasts for management review.<br>
Implement effective upselling and suggestive selling strategies to increase average checks.<br>
Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p>
<h4>Compliance & standards</h4>
<p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br>
Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br>
Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br>
Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in hospitality management or a related field.</li>
<li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li>
<li>Strong knowledge of beverage service, mixology, and premium product offerings.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in POS systems and Microsoft Office applications.</li>
<li>Fluent in English; additional languages are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>Operations management</h4>
<p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br>
Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br>
Monitor product quality and consistency across all food and beverage offerings.<br>
Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br>
Ensure all opening, closing, and cash handling procedures are properly followed.</p>
<h4>Guest experience</h4>
<p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br>
Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br>
Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br>
Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p>
<h4>Team leadership</h4>
<p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br>
Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br>
Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br>
Conduct regular performance reviews and support staff development through coaching and training initiatives.</p>
<h4>Financial & administrative</h4>
<p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br>
Prepare monthly reports and forecasts for management review.<br>
Implement effective upselling and suggestive selling strategies to increase average checks.<br>
Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p>
<h4>Compliance & standards</h4>
<p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br>
Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br>
Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br>
Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in hospitality management or a related field.</li>
<li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li>
<li>Strong knowledge of beverage service, mixology, and premium product offerings.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in POS systems and Microsoft Office applications.</li>
<li>Fluent in English; additional languages are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>