Today Jobs

<p><b>Key Responsibilities:</b></p><p><br></p><p><span style="font-size: 11px;">Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution</span></p><p>Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system</p><p>Provide tier 2/3 functional and technical support on Explorance software solutions</p><p>Configure and implement new functionality in Explorance software solutions</p><p>Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs</p><p>Provide detailed reporting, identify functionalities, and provide status updates on identified issues internally and with the client until the customer support case is resolved</p><p>Assist in new implementations, installations, upgrades and migrations of existing customers systems</p><p>Investigating issues with customer IT systems such as: SSO, LMS, SIS, HRIS</p><p>Provide basic technical and web application training to new customers when required</p><p>Communicate and coordinate with internal departments when addressing software bugs or new releases</p><p>Occasionally perform Quality Assurance tasks for testing of new software versions</p><p>Follow procedures, and continually improve internal processes for maintenance of solutions that are in production</p><p>Collaborate with developers and QA team for high quality, delivery on time</p><p>&nbsp;</p><p><b>Requirements:</b></p><p><br></p><p>Exceptional Customer Service Focus</p><p>Minimum 3 years’ customer support/technical support experience with enterprise software</p><p>Relevant technical work experience, deploying web applications in IIS including server and network administration.</p><p>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</p><p>Strong analytical problem solving and decision-making skills</p><p>Experience working with multiple stakeholders in a problem-solving environment</p><p>Exceptional communication skills, both oral and written with client interaction experience at executive levels</p><p>Ability to handle difficult or sensitive situations with diplomacy and tact</p><p>Excellent time management and organizational skills</p><p>Creative, self-motivated, with good interpersonal skills</p><p>Ability to work independently and as part of a team</p><p>Attention to detail</p><p>&nbsp;</p><p><br></p><p><b>Technical Skills and other Requirements:</b></p><p><br></p><p><br></p><p>Experience with SQL/Oracle Database querying and with MS Excel</p><p>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</p><p>Verbal and written communication skills in English and French for use in communication with global offices.&nbsp;</p><p>Passion for helping customers with strong customer service skills</p><p>Technical or Business Diploma in related fields</p><p>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</p><p>Nice to Have:</p><p><br></p><p>Technical certifications: Microsoft</p><p>Experience with HTML CSS, XML</p><p>Experience working with APIs</p><p>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</p><p>&nbsp;</p><p><br></p><p><b>Availability:</b></p><p><br></p><p>Must be willing to work outside of “normal” business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers</p><p>24/7 Pager/On-Call Rotation</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Exceptional Customer Service Focus</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision-making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li><li>Technical Skills and other Requirements: Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related fields</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li><li>Nice to Have: Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li><li>Availability: Must be willing to work outside of normal business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers 24/7 Pager/On-Call Rotation</li></ul>

<p>Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. About the Role We re looking for a motivated Junior Account Manager to help us retain and grow existing SaaS accounts in the higher education sector. You ll manage the full sales cycle, deepen client relationships, and collaborate with colleagues across marketing, sales engineering, and other teams to deliver an exceptional customer experience. If you have a proven track record in account management and SaaS sales and you thrive on exceeding targets we d love to hear from you. What you will do: Plan &amp; Strategize: Develop and execute territory and account plans for clients. Prospect &amp; Build Relationships: Drive outbound activity through cold calls, networking, and responding to inbound leads. Build meaningful connections with C-level executives and key decision-makers. Present &amp; Close Deals: Conduct impactful virtual and live product demonstrations, negotiate multi-year agreements, and close both quick wins and longer, complex sales cycles. Collaborate Across Teams: Partner with marketing and pre-sales teams to assess client needs and tailor solutions. Hit Targets: Consistently exceed activity, pipeline, and revenue goals by employing a solution-oriented sales approach. Stay Informed: Continuously develop product knowledge and stay up to date on industry trends, client needs, and competitive insights. Engage in Events: Represent Explorance at marketing events, webinars, and trade shows to build awareness and generate leads. What you need to succeed in that role: Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages Other Requirements Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture. At Explorance, we take inclusion to heart and live it each day. We put the human first in everything we do and take pride in our authenticity and culture of inclusion. We therefore encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. We make employment-related decisions without regard to any of these characteristics. And to ensure a safe workspace for all our employees, all employment is contingent upon receipt of a satisfactory background and reference check. About Explorance Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of Feedback for the brave to driven purpose, impact, and growth. Bringing 20 years of expertise, Explorance, a member of the World Economic Forum and a trusted partner for 35% of Fortune 100 companies and 25% of the world s top higher education institutions, has influenced over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY. Consistently among the top employers by the Great Places to Work Institute , Explorance, a Brandon Hall AI award winner, is also a two-time Global Leader in the 360-degree feedback market by Fortune Business Insights. Visit explorance.com or connect on LinkedIn , Facebook , and X .</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages</p>

<p>Unblocking of Customer Support driven issues Investigate issues and provide root cause analysis Validating issues against product requirements Research issues through code, documentation and interviewing knowledge and stakeholders Creating action items from customer raised issues Providing workarounds to Customer Support driven issues Reporting bugs and product suggestions to product management team Reporting documentation improvement requests to technical writing Continuously contributing to the troubleshooting guide and improving internal knowledge documentation Propose infrastructure and system/software configuration changes to address production issues. Contributing to the incident report Escalate to proper teams in a timeframe that respect our service level agreements What You Will Do Unblocking of Customer Support driven issues Investigate issues and provide root cause analysis Validating issues against product requirements Research issues through code, documentation and interviewing knowledge and stakeholders Creating action items from customer raised issues Providing workarounds to Customer Support driven issues Reporting bugs and product suggestions to product management team Reporting documentation improvement requests to technical writing Continuously contributing to the troubleshooting guide and improving internal knowledge documentation Propose infrastructure and system/software configuration changes to address production issues. Contributing to the incident report Escalate to proper teams in a timeframe that respect our service level agreements</p><p><strong>Desired Candidate Profile</strong></p><p>Technical Skills Experience in supporting a .Net based web application. Ability to identify complex issues by debugging the application and by analyzing traces and logs and escalating it to L3 team. Experience in writing T-SQL Queries, Stored Procedures, Functions etc. to investigate and fix issues. Experience in creating Scripts using PowerShell to automate recurring/scheduled tasks and/or facilitate handoff. Experience in Server-side languages like C#, NET Core, an open-source web development framework | .NET is an added advantage. Be proficient with JIRA to assign requests to other support/dev teams, track or follow up on requests. Effectively time management and Prioritization skills in order to meet high level of service. Understanding of Software Architectures and API Designs. Understanding of Distributed Systems Designs Understanding of SDLC (Software development Life Cycle) Understanding of Software Quality best practices Understanding of System administration and networking Soft Skills You are hardworking and eagerly embrace the challenge of solving problems, both with software and soft skills. You are resourceful, flexible and self-accountable and persevere in the face of obstacles. You are an articulate communicator, proficient in both verbal and written English/language and enjoy crafting clear and concise messages to customers. You are curious about technology and software and learning how our customers use our product. You are a standout teammate who believes that the whole is greater than the sum of all parts. You are empathetic and enjoy teaching customers at all levels of technical proficiency. You are self-aware and are open to adapting to changing environments. You follow through on your commitments, and request help when needed. Candidate Requirements You are hardworking and eagerly embrace the challenge of solving problems, both with software and soft skills. You are resourceful, flexible and self-accountable and persevere in the face of obstacles. You are an articulate communicator, proficient in both verbal and written English/language and enjoy crafting clear and concise messages to customers. You are curious about technology and software and learning how our customers use our product. You are empathetic and enjoy teaching customers at all levels of technical proficiency. You are self-aware and are open to adapting to changing environments. You follow through on your commitments, and request help when needed</p>

<p>The goals of the Software Implementation Specialist are to provide product recommendations and configurations, ensure proactive communication to clients and internal staff, and manage enhancement requirements and escalations and the capability to understand simple to complex business requirements. The ultimate goal is to be able to configure our solution(s) to address those client needs. The Software Implementation Specialist drives projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the implementation. We are expanding a world class Professional Services organization that already has a proven track record of working with companies globally. This position is an individual contributor role within our Professional Services Organization and reports to the PS Manager.</p><p>Roles and Responsibilities:</p><p>The Professional Services team works with customers from day one ensuring the products and solutions implemented are fit for purpose and meet the requirements of the project and organization. The ideal candidate will be someone with a "consultative" background interfacing with clients on a daily basis and able to be hands-on technically with our solution(s).</p><ul><li>Work directly with customers to define requirements and deploy solutions.</li><li>Deliver business analysis and solutions engineering work closely with our customer champions to understand in detail the use cases and business processes and define and implement the solutions in Blue.</li><li>Able to manage multiple projects concurrently</li><li>Able to act as project manager on behalf of clients, to help them remain within the scope of their projects, maintain timelines and meet deadlines.</li><li>Work as a member of a project team (internal and client).</li><li>The technical tasks may include importing data, custom reporting, developing document reports, and user acceptance testing.</li><li>Ensure long-term adoption for customers, support organizational change and generate business value in a short timeline</li><li>Provide remote and at times onsite consulting</li><li>Prepare technical objectives - identify and describe key goals and provide the work processes to achieve these goals</li><li>Serve as the software expert and product specialist, aiming to solve customer business challenges</li><li>Act as liaison with the development team to document new requirements and follow up to ensure the work meets the requirements</li><li>Identify additional product/services opportunities in customer organization.</li></ul><p>If you answer yes to the following, you d be a great fit for this position</p><ul><li>A quick learner who can easily assimilate new technologies and skills</li><li>Ability to deliver formal and informal training to clients</li><li>Ability to translate customer needs into requirements</li><li>Works well in team based environment</li><li>Excellent verbal and written communication skills</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Computer Engineering, Computer Science, MIS or other related field diploma</li><li>Requires solid functional and technical knowledge of enterprise software applications</li><li>Experience working with relational databases (i.e. SQL)</li><li>Experience working with integration solutions, and software API's</li><li>Willingness to travel (if needed)</li></ul><p>Nice to Have</p><ul><li>Project management and requirements analysis experience</li><li>Pre-sales / sales-engineering experience a plus</li><li>Training experience a plus</li><li>Experience working with Enterprise accounts</li><li>Proficiency in French and knowledge of other languages (ex: Spanish)</li></ul><p>Apply by sending us your resume and cover letter.</p><p>Other Requirements</p><ul><li>Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture.</li></ul>

<p>The IT Business Analysis Services Specialist at Azadea's Business Services is responsible for creating preliminary designs for new IT systems that will be developed and built by others. He/she will be engaged in overseeing the implementation of smaller projects.</p><p><b>RESPONSIBILITIES</b></p><ul><li>Investigate and resolve errors and glitches that occur in IT business solutions to minimize disruptions and ensure seamless operations.</li><li>Coordinate with developers and end users to guarantee technical alignment and meet user satisfaction.</li><li>Develop scenarios for new systems and assess their implementation through testing.</li><li>Outline the data, files, and logical operations that will be performed by the system, along with outlining the ultimate data layout.</li><li>Engage in research to stay updated on technical and industry developments.</li><li>Coordinate project meetings and document project requirements.</li><li>Create logical and innovative solutions to address problems to avoid recurrence.</li><li>Assist users by fulfilling their requests through running inquiries and providing necessary information when reports are unavailable.</li><li>Offer timely and accurate responses to user inquiries, ensuring that critical information is readily accessible and meets user needs.</li><li>Conduct training sessions for users on newly implemented systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>LANGUAGE &amp; TECHNICAL SKILLS</strong></li><li><strong>Language Proficiency</strong><ul><li>Fluency in English.</li><li>Fluency in French is a plus.</li></ul></li><li><strong>Technical Skills</strong><ul><li>Proficiency in MS Office.</li></ul></li><li><strong>Professional Expertise</strong><ul><li>Strong knowledge in the business field (ERP Systems).</li><li>Good knowledge of SQL server, Access, SQL scripts coding, etc.</li></ul></li><li><strong>EDUCATION</strong><ul><li>Bachelor s degree in Computer Science, or a related field.</li></ul></li><li><strong>EXPERIENCE</strong><ul><li>Two to four years of experience in a similar role.</li></ul></li><li><strong>BEHAVIORAL COMPETENCIES</strong><ul><li><strong>Tech Savvy</strong>: Anticipates and adopts innovations in business-building digital and technology applications. For example, makes effective use of the latest technologies required for success in the role; grasps the main terminology. Learns and adopts new technologies, although may require some time to master the changes.</li><li><strong>Optimizes Work Processes</strong>: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.</li><li><strong>Ensures Accountability</strong>: Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.</li><li><strong>Communicates Effectively</strong>: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.</li><li><strong>Nimble Learning</strong>: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, relishes new or unusual problems; seeks others' input and experiments with own ideas. Easily learns the essence of difficult issues and concepts. Investigates and discusses own mistakes to learn from them.</li></ul></li></ul>

<div><span style="font-size: 11px;"><b>What We Need From You</b></span></div><div><span style="font-size: 11px;">To be shortlisted for this position, you will need to comply with all of the below requirements:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Holds a bachelor’s degree in Computer Science, Computer Engineering or any related field</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Minimum: 3 years of relevant experience.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">About US</span></div><div><span style="font-size: 11px;">We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">About Application Process</span></div><div><span style="font-size: 11px;">If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Resume/CV</span></div><div><span style="font-size: 11px;">Passport-size photograph</span></div><div><span style="font-size: 11px;">Highest Education Qualification</span></div>

<p>We are looking for a skilled Data Engineer to design, build, and maintain scalable data pipelines and platforms that enable data-driven decision-making across the organization. The ideal candidate will have strong backend data engineering expertise and exposure to modern big data and AI- driven ecosystems.</p><p>Responsibilities:</p><ul><li>Design, develop, and optimize scalable data pipelines using Python or Java.</li><li>Build and maintain ETL/ELT frameworks using Apache Spark (Batch &amp; Streaming).</li><li>Write advanced SQL queries for data transformation, validation, and analytics.</li><li>Develop APIs to share data with other services.</li><li>Integrate data from multiple structured and unstructured sources.</li><li>Collaborate with Data Scientists, Analysts, and Product teams to support analytics and ML use cases.</li><li>Implement data validation, logging, and error-handling mechanisms.</li><li>Optimize pipeline performance and manage large-scale datasets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field.</li><li>3+ years of hands-on experience in Data Engineering or Big Data development.</li><li>Strong programming experience in Python and/or Java And Scala.</li><li>Hands-on expertise with Apache Spark (Batch &amp; Streaming).</li><li>Experience with scripting (Python, Bash, Shell).</li><li>API(Python, Java) Development skills.</li><li>Understanding of distributed systems and big data architectures.</li><li>Good knowledge in AWS services(S3, RDS, Redshift, Glue, EMR, Athena, Lambda, etc.).</li><li>Strong experience in data modeling and data warehousing.</li><li>Hands-on experience with batch and streaming data processing, and workflow orchestration tools such as Apache Airflow.</li><li>Experience in API and data integration, with exposure to GenAI integrations (LLMs, LangChain) considered a plus.</li><li>Strong problem-solving and analytical skills and ability to work in a fast paced environment.</li><li>Excellent communication and documentation skills.</li></ul>

<p><b>Job Description &amp; Summary</b></p><p><br></p><p><b>About Us&nbsp;</b></p><p><br></p><p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.&nbsp;</p><p><br></p><p>Line of Service Overview&nbsp;</p><p>Internal Firm Services (IFS)&nbsp;</p><p>IFS is a network of specialist support professionals, which includes Clients &amp; Markets, Finance, Human Capital, Marketing &amp; Communications, Office Management, Risk &amp; Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.&nbsp;</p><p><br></p><p><b>Business Unit Overview&nbsp;</b></p><p><br></p><p>Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence, drives innovative workforce practices, and leverages seamless, tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service, fostering a culture rooted in agility, collaboration, integrity, and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities - ensuring trust, equity, and operational excellence across the organization.</p><p>How You’ll Contribute&nbsp;</p><p><br></p><p><br></p><p>As a HC Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:&nbsp;</p><p>• HC Operations &amp; Employee Lifecycle: Manage day-to-day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints.&nbsp;</p><p><br></p><p><br></p><p>• Payroll Coordination: Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll-related queries with accuracy and confidentiality.&nbsp;</p><p>• Government Relations &amp; Work Authorization: Coordinate with government relations and mobility teams on employment documentation, visa / work permit processes, iqama-related requirements, renewals, status tracking and employee queries, ensuring timely follow-up and accurate records.&nbsp;</p><p>• Compliance &amp; Documentation: Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions appropriately.&nbsp;</p><p>• Data, Reporting &amp; HR Systems: Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.&nbsp;</p><p>• Employee Relations &amp; Advisory Support: Provide first-level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.&nbsp;</p><p>• Cross-functional Collaboration: Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.&nbsp;</p><p>• Process Improvement: Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee-focused HC processes.&nbsp;</p><p>• Delivery Excellence: Manage multiple priorities with strong follow-through, service mindset and attention to detail, ensuring activities are completed accurately, confidentially and within agreed timelines.&nbsp;</p><p><br></p><p><br></p><p><b>What You’ll Bring&nbsp;</b></p><p><br></p><p><br></p><p>• Years of experience: 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and / or employee lifecycle processes, preferably within a professional services, multinational or regional environment.&nbsp;</p><p>• Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field.&nbsp;</p><p>• Human Capital knowledge: Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.&nbsp;</p><p>• Payroll background: Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.&nbsp;</p><p>• Government relations knowledge: Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.&nbsp;</p><p>• Compliance mindset: Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.&nbsp;</p><p>• Soft skills: Strong communication, stakeholder management, problem-solving, organisation and follow-up skills, with a collaborative and solutions-focused approach.&nbsp;</p><p>• Language skills: Proficiency in English, written and spoken; Arabic is a plus.&nbsp;</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>What You ll Bring</b></p><ul><li><b>Years of experience:</b> 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and / or employee lifecycle processes, preferably within a professional services, multinational or regional environment.</li><li><b>Education:</b> Bachelor s degree in Human Resources, Business Administration, Psychology, Management or a related field.</li><li><b>Human Capital knowledge:</b> Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.</li><li><b>Payroll background:</b> Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.</li><li><b>Government relations knowledge:</b> Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.</li><li><b>Compliance mindset:</b> Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.</li><li><b>Soft skills:</b> Strong communication, stakeholder management, problem-solving, organisation and follow-up skills, with a collaborative and solutions-focused approach.</li><li><b>Language skills:</b> Proficiency in English, written and spoken; Arabic is a plus.</li></ul>

<strong>Overview</strong> <br> <br> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. </p> <p> </p> <p>The Recreational Services Associate is responsible for the day-to-day operational tasks of the Morale Welfare &amp; Recreation (MWR) center operations, lounge/bar operations, learning resource center (LRC) operations, theater operations, marketing, media center operations, and information ticket and tours (ITT). Services provided include resale operations and alcohol sales, facility &amp; equipment management and basic repair, special events, games, cultural tours and day trips, and other supporting activities as specified in the Performance Work Statement (PWS).</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Responsible for performing all duties required for the operation of installation services. Duties include, but are not limited to, cashier, customer service, bartending, lounge support, basic maintenance and cleaning, inventory, stocking, basic technical equipment assistance, event setup and break down, tour &amp; trips guide, etc. as specified in the Performance Work Statement.</li> <li>Responsible for monitoring and performing escort duties for the LN workforce in accordance with 332 AEWI and AFCENTI 32-1002 and shall obtain an escort badge.</li> <li>Provide excellent customer service and performs related tasks in all functional areas of recreational services.</li> <li>Responsible for the maintenance and condition of the equipment in each facility. Shall implement and maintain procedures for tracking and issuing CAC equipment to guests.</li> <li>Shall provide complimentary snacks such as popcorn during hours of operation.</li> <li>Shall perform alcohol sales and maintain accurate inventory in accordance with established AF, AFCENT and EFSS procedures.</li> <li>Shall establish and maintain appropriate inventory levels and complete weekly inventory of all equipment and supplies.</li> <li>Shall ensure bottled water is transported and stocked in clean refrigeration units for guests.</li> <li>Shall provide set up and breakdown of Government furnished equipment such as tables, chairs, music system, ice chests, stages, etc.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for completing all assigned Vectrus and Government required training courses Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment, and tools).</li> <li>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Shall perform as supplemental personnel as needed for all Installation Service functional areas.</li> <li>Performs other duties as assigned in accordance with contractual, functional, and mission requirements.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Education/Certifications:</strong> </p> <ul> <li>Must have a high school diploma or equivalent</li> <li>Must have at the time of offer and maintain a valid U. S. SECRET or Interim Secret Security Clearance. Clearance will be verified upon offer.</li> <li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License, and International Driver s License.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must be able to read, write, speak, and understand English fluently.</li> <li>Must be able to pass MOD16 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> <li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li> <li>Must have a Serve-Safe Alcohol Awareness certification if assigned to Lounge/Bartender work.</li> <li>Must have CPR/AED/First Aid certification to work in any Fitness Center.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>A minimum of one year of working in customer service with retail, hotel front desk operations and/or restaurant experience. Prior Air Force experience in Services career field preferred.</li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

<span><span><span><span><span><span><span><span><span><span><b>Role: Presales Technical Consultant </b><div style=""> <b>Work Location: Amman, Jordan <br> </b><div style=""> <br> <div style=""> As a PreSales Technical Consultant at ManageEngine (Division of Zoho Corporation), you will assist the Sales/Business Development team by problem-solving key technical issues for our customers. <br> <div style=""> <br> <div style=""> <b>Roles and Responsibilities: </b><br> <ul style=""> <li style=""> We are looking for a PreSales Engineer with excellent technical, communication and organizational skills. <br> </li><li style=""> <span> <span> <span>Work with Sales team to identify and qualify business opportunities. One of the main roles will be to technically qualify the IT needs of a prospect. <br> </span></span></span></li><li style=""> <span> <span> <span>Any knowledge in Windows server management/Active Directory, ITService Management and Desktop management, ITIL, IT Security, ITOperations Management product will be of advantage. Knowledge about Cloud infrastructure will be a key factor too. <br> </span></span></span></li><li style=""> <span> <span> <span>Will have to perform product presentation online/onsite to our customer internationally and provide all necessary support at the evaluation stage. <br> </span></span></span></li><li style=""> <span> <span> <span>Understanding of the day to day IT problems that our customer face and to recommend the ManageEngine solutions through Proof of Concept, completing RFQ documents and involve in the complete Pre-Sales cycle. <br> </span></span></span></li><li style=""> Will have to work closely with Product &amp; other internal teams to discuss on complex customer environment. <br> </li><li style=""> Will have to be qualified in Advanced level of Arabic in writing, speaking and reading. <br> <div style=""> <br><br></div></li></ul></div></div></div></div></div></span></span></span></span></span></span></span></span></span></span>

<p>The B2O Delivery Coordinator is responsible for coordinating and overseeing the operational delivery of examination services to institutional clients (B2O), ensuring services are delivered accurately, efficiently, and in compliance with British Council policies and awarding body regulations. Working in partnership with the B2O Account Support Officer, the role manages the operational processes that support service delivery, including registration, scheduling, billing and credit notes, payment tracking, post-exam administration, and communication with UK Examination Boards. The role may also provide operational oversight, quality assurance, and escalation management for activities delivered by centralised hub teams. Collaborating closely with Delivery, Planning &amp; Registration, Workforce Resourcing, Finance, and hub teams, the B2O Delivery Coordinator ensures operational readiness, service continuity, and a consistently high-quality experience for institutional clients.</p><p>Main Accountabilities</p><p>The B2O Delivery Coordinator is responsible for coordinating the operational delivery of examination services for institutional clients, ensuring services are delivered accurately, on time, and in full compliance with British Council policies and awarding body regulations. The role oversees key operational processes including registration, scheduling, test administration, billing, credit notes, payment tracking, post-exam activities, and communication with UK Examination Boards for university and professional exams. Working closely with internal teams and, where applicable, centralised hub teams, the role monitors operational performance, ensures service readiness, maintains accurate records, and manages escalations to support high-quality and compliant exam delivery.</p><p>Working in partnership with the B2O Account Support Officer, the B2O Delivery Coordinator provides the operational support required to deliver a seamless client experience. The role collaborates with Delivery, Planning &amp; Registration, Workforce Resourcing, Customer Service, Finance, and hub teams to ensure operational alignment, effective stakeholder communication, and business continuity. In addition, the post-holder supports financial accuracy, monitors operational risks, ensures audit readiness, promotes quality and continuous improvement, and provides guidance, training, and operational oversight to teams involved in B2O service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li><li>University Degree or equivalent experience</li><li>English Language Requirement: Strong written and spoken English skills are essential, as British Council systems, processes, and global operations are conducted in English.</li></ul>

<p>Drives field performance and execution excellence for assigned Therapeutic Areas (TAs) or functions by shaping field execution models, orchestrating of the International Commercial Excellence (ICE) frameworks at country level, performance frameworks, and go-to-market (GTM) field approaches. The role acts as the primary Field Excellence interface for TA, Sales, and Value &amp; Access (V&amp;A) leadership, ensuring alignment between brand strategy, access strategy, and field execution. It ensures consistent application of International Field Excellence standards while allowing for country specific execution needs. The role coordinates Field Excellence resources supporting the TA/function and represents field considerations in planning and review forums.</p><p><strong>About the Role</strong></p><ul><li>Act as the primary Field Excellence interface for the TA / function <ul><li>Serve as the main Field Excellence interface for Therapeutic Area leadership, TA Sales Heads, and Value &amp; Access Strategy and Access Field Leads.</li><li>Represent Field Excellence in TA and Access Field planning and performance reviews, ensuring field implications are clearly understood.</li><li>Prioritize Field Excellence supporting activities based on TA and Access Field strategic importance and performance needs.</li><li>Fieldwork involves shadowing reps, analyzing field performance, validating call quality, and aligning CRM practice.</li></ul></li><li>Own field execution design choices for the TA / function <ul><li>Ensure field execution models are aligned with Brand strategy, Go-To-Market plans, Access strategy</li><li>Translate strategic intent into clear field execution direction, defining: <ul><li>What the field should focus on</li><li>How success is measured</li><li>Where prioritization trade-offs are required</li></ul></li><li>Propose an effective sales organization structure and optimal size of the sales force and of Value &amp; Access stakeholders facing field team, based on internal and external benchmarks data (supported by IDS+ input).</li><li>Propose FF sizing scenarios, comparison and recommendations based on synergy between existing targets, benchmark data and launch priorities</li></ul></li><li>Shape and steer Go-To-Market field models <ul><li>Support new launch GTM design and implementation, in line with International and Regional guidance.</li><li>Shape discussions on launch field setups, field prioritization, and resourcing trade-offs (from a strategic perspective)</li><li>Implement the guidance on HCP tiering from International and assign tiers to the HCP customer base, building on inputs from country TA</li><li>Guardrail ICE segmentation ensure segmentation process is revisited before cycle meetings using VIP and funnel analytics input</li><li>Partner with CRM &amp; field system owners for implementation support</li></ul></li><li>Steer field KPIs and effectiveness metrics <ul><li>Implement and align field commercial and functional KPIs with International and local brand strategy.</li><li>Incorporate ICE KPIs to ensure consistency across commercial execution.</li><li>Oversee commercial KPIs &amp; V&amp;A field metrics, including field force effectiveness assessments (e.g. STEM), review reports and analyze commercial and V&amp;A field data and derive performance, metrics insights &amp; shape possible action plans for functional heads considerations and decisions.</li><li>Maintain key healthcare decision makers and targets lists. Review, report and analyze Access account/field data</li></ul></li><li>Shape and steer Field incentives models <ul><li>Lead incentive scheme design, modelling payout scenarios, based on strategic priorities and historical results.</li></ul></li><li>Manage field incentives operations <ul><li>Prepare individual quotas from the national target based on territory potential</li><li>Consult with TA Sales Head and FLMs on deviation, territory amendment</li><li>Measure field force performance/execution, incentives advisory, incentive diagnostics</li><li>Partner with CRM &amp; field system owners for implementation support</li></ul></li><li>Manage territory design and alignment operations <ul><li>Own territory design and alignment processes, ensuring operational accuracy and execution feasibility.</li><li>Lead creation and revision of territory maps, rep placement analytics, call plan generation and refinement (IDS+, Zaidyn)</li><li>Ensure territory changes are fully implemented in systems, in partnership with CRM and field system owners.</li><li>Apply ICE segmentation and targeting inputs to territory operations, as defined by international standards.</li></ul></li><li>Operates and manages the country CRM (Customer Relationship Management) platforms <ul><li>Operate the CRM platforms such as Veeva, Oncore, etc. day-to-day, ensuring availability, performance monitoring, and business continuity for field and function execution.</li><li>Configure CRM objects, workflows, and standard features based on validated cross-functional business requirements, aligned to International templates, data models, and governance frameworks.</li><li>Coordinate incident triage and resolution with DDIT (Data, Digital and IT) and external vendors, documenting recurring issues and workarounds.</li><li>Manage CRM releases and upgrades locally (planning, testing, communication, deployment support), coordinating dependencies with DDIT and vendors.</li><li>Manage country adoption of Customer Engagement of the Future (CEFUT), aligned with international priorities, standards, and platform roadmaps.</li><li>Safeguard CRM data capture processes needed to support consistent, Commercial, V&amp;A and MA execution, ensuring accurate and complete recording of interactions and accounts.</li><li>Monitor data quality and correct usage, escalating systemic issues to relevant owners (e.g., data standards) and proposing corrective actions (training, validation rules, guidance).</li></ul></li><li>ICE deployment orchestration <ul><li>Design &amp; execute customer journeys across channels, integrating CRM, SFMC, &amp; rep-triggered tools</li></ul></li><li>Content activation &amp; Channel orchestration (including OMC-OCE/customer experience journeys) <ul><li>Ensure content is activated and ready to be used on FF tech platforms in Oncore CRM to increase usage of iCVA</li><li>Ensure customer journeys are validated and aligned with content use</li><li>Develop omnichannel excellence by providing implementation guidance and channel upskilling use of SFMC&nbsp;</li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>As a Lobby Ambassador, you will be responsible for providing a welcoming and professional first impression to all visitors and guests entering the premises. You will assist with directing visitors, answering inquiries, and ensuring a positive experience for all individuals within the lobby area.<br><br>Job Responsibility:<br>1. Greet and welcome all visitors and guests in a friendly and courteous manner.<br>2. Assist with directing visitors to their appropriate destinations within the premises.<br>3. Answer inquiries from visitors and provide information about the organization or building facilities.<br>4. Manage visitor sign-in processes and issue visitor badges as necessary.<br>5. Maintain a clean and organized lobby area at all times.<br>6. Handle any visitor complaints or issues professionally and escalate them as needed.<br>7. Work closely with security personnel to ensure the safety and security of the premises.<br><br>Candidate Requirements:<br>1. High school diploma or equivalent.<br>2. Proven experience in a customer service or front desk role is preferred.<br>3. Excellent communication and interpersonal skills.<br>4. Ability to multitask and work in a fast-paced environment.<br>5. Strong attention to detail and a professional demeanor.<br>6. Familiarity with basic computer skills.<br>7. Ability to remain calm and composed in stressful situations.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Gender"> <b>Gender</b> </div> <div class="col is-9 p5" data-automation-id="data_Gender"> Female </div> </div>

<p><b>Position Title: Project Officer (Protezione) / Protection Project Officer</b></p><p><b>Duty Station(s): Amman - Jordan</b></p><p>Period: 12 months</p><p>Monthly Gross Range salary: 2.496-2.750 Euro</p><p>Tipo di contratto / Contract: Contratto di collaborazione / Contract of Collaboration</p><p>Donor: AICS (Italian Agency for Development Cooperation)</p><p>Closing date of the vacancy: 31/07/2026 (evaluation on a rolling basis)</p><p>Line Manager: Relevant Program Desk Officer</p><p>Coordination: Head of Programs HQ; CR Jordan Syria; Jordan Desk Officers (program and Admin)</p><p>Project brief: The project is funded by the Italian Cooperation Agency (AICS) . The project seeks to promote the protection of the most vulnerable groups among refugees and host communities in the governorates of Zarqa, Amman, Mafraq, and Irbid in Jordan, through an integrated framework of protection, assistance, empowerment, and social inclusion, with a focus on women, girls, children, and persons with disabilities. The activities planned will address protection needs at the individual, group, and community levels, providing support and opportunities for economic empowerment, while working to strengthen the protection capacities of local communities. Through a collaborative and integrated approach, the partners will strive to generate positive and lasting impacts, while seeking to alleviate the immediate effects of the ongoing emergency, ensuring the safety and fundamental rights of vulnerable populations, preventing violence, abuse, and discrimination, and strengthening communities capacity to recognize and respond to protection needs.</p><p>Organization setting : the appointed Project Officer will report to the Program, Protection and Administrative Desk Officers for matters related to the day-to-day management of his/her tasks, and to the Country Representative for legal and security issues.</p><p>Key Duties and Responsibilities:</p><p>Project Cycle Management</p><ul><li>Oversee the on-site execution of project planning, implementation, and monitoring activities, ensuring they comply with the procedures of UPP and donor guidelines.</li><li>Lead coordination and maintain regular updates on Project Cycle Management (PCM) tools</li><li>Supervising and reviewing the monitoring and evaluation plan (MEAL), activities, tools, and results.</li><li>Support implementing partners in preparing periodic technical reports on project progress, administrative management, and impact assessment, in accordance with UPP program tools and donor guidelines.</li><li>Supervise, train and mentor project staff, in coordination with technical teams to deliver prevention and response activities.</li><li>Devise and execute capacity building project plans including managing technical expert/trainers and local staff in coordination with CR, Protection Desk and technical specialists.</li><li>In coordination with implementing partners, prepare project financial reports, with support from the local Finance Officer and administrative HQ office in Rome.</li><li>Oversee the implementation of project visibility and communication activities, in liaison with the communications office in Rome and with donor structures in the field.</li><li>Carrying out regular field visits to supervise the implementation of the activities.</li><li>Lead on the preparation of possible project modification requests to the donor.</li><li>Maintain regular coordination with the Consortium focal points and with the Italian Agency for Development Cooperation.</li><li>Lead field efforts in the development of proposals, budgets, and concept notes in coordination with HQ Desk Officers.</li><li>Contribute to the formulation of the national strategy for the respective area of intervention.</li><li>Ensure UPP Code of Conduct, Policies and guidelines are applied to UPP ETS, partners and contractors including Prevention of Sexual Exploitation and Abuse (PSEA) and Child Safeguarding, Anti-Fraud and Corruption.</li><li>Supervising the correct implementation of UPP and partners project FRCM and safeguarding as well as maintaining up to date risks and programme adaptations in line with do no harm principle in coordination with MEAL and Protection teams.</li></ul><p>Financial and Administrative management</p><ul><li>Manage project financial resources in line with UPP procedures, donor requirements, and approved budgets, coordinating with Admin to ensure timely fund availability and supporting technical staff on financial matters.</li><li>Ensure timely procurement of goods and services for project activities, coordinating with the Logistics department to guarantee compliance with internal and donor procurement rules.</li><li>Contributing in the selection of local or international staff to deploy in the project, in coordination with HR Department and in line with the procedures provided by UPP HR Manual.</li><li>Managing project staff according to UPP Staff Handbook and coordinating staff movements.</li><li>Managing partnerships in line with MoU and UPP CR and HQ guidance and Policies.</li><li>Support activities to secure co-financing and ensure the long-term sustainability of Un Ponte Per ETS's mission in Jordan, including complementary project actions.</li></ul><p>Reporting</p><ul><li>Ensuring complete and accurate quarterly, interim and final reports are submitted timely according to donor s requirements. If needed, write further periodic reports for internal and external use.</li><li>Overseeing financial reporting in a timely and accurate manner in coordination with the Admin department.</li><li>Guaranteeing quality reporting from partners is timely and accurate.</li><li>Ensuring that the overall relevant project documentation (legal, financial, HR, MEAL, etc.) is compliant with UPP standards, up to date, accurate, well stored and organized, available, and easy to consult at any time.</li></ul><p>Coordination</p><ul><li>Maintain consistent coordination with partners, contractors, and stakeholders via regular meetings, field visits, and active information sharing.</li><li>Ensure continuous, accurate, and collaborative communication across operational, technical (i.e. Protection), and HQ teams, guaranteeing timely availability of information on project progress, critical events, bottlenecks, and financial updates.</li><li>Participation in coordination meetings and relevant clusters and working groups of interest concerning the project s activities.</li><li><br></li><li>.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree (Political Science/International Relations; International Cooperation and Development; Social Sciences, Africa, Asian, or Arab Studies; Economics/Development Economics; Law/International Law, or related fields).</li><li>At least 3 years since graduation.</li><li>At least 2 years of experience in similar roles at other Italian or international NGOs.</li><li>At least 1 year of work experience in managing emergency projects in developing countries or other countries potentially eligible for such interventions.</li><li>Proven communication and behavioral skills to work directly with affected communities and local partners;</li><li>Experience in the administrative and accounting management of projects.</li><li>Excellent knowledge of project cycle management.</li><li>Knowledge of the guidelines of major funding agencies (MAECI, EU, AICS, UN, etc.).</li><li>English language proficiency at least at CEFR level B2; Italian language proficiency at least at CEFR level B2.</li><li>Excellent knowledge of computer software (Word, Excel, PowerPoint, Outlook)</li><li>UPP requires criminal background check certificate (released max 3 months before the date of job offer) to confirm a job offer. We are aware that in some countries the release of criminal background certificate by the competent authorities might require several weeks. However, UPP runs selections to deploy staff in emergency programs and time-lapse between job offer and field deployment is often very short. Thus, we kindly ask all candidates to get prepared on time and be able to submit their certificate promptly in case of success in the selection.</li><li>Proven experience and knowledge of protection programs</li><li>Previous experience working in tight coordination with local CSOs</li><li>Previous experience in the Jordanian context or Syrian refugee crisis context</li><li>A fluent level of Arabic</li><li>Ability to solve problems and proactivity</li><li>Excellent reactivity and flexibility in all circumstances</li><li>Regional and cultural knowledge and sensitivity</li></ul>

<br><b>About the Role</b><br>We are looking for a highly motivated and passionate candidate to be Supporting in Finance projects, in addition to handling bank related financial issues as well as recording and reviewing financial transactions, performing banks reconciliations, preparing banking account reports, calculating actual and accrued interest and reevaluating foreign currency exchanges while ensuring strict compliance to the international standards and Zain s financial and accounting policies and procedures.<br><b>Main Responsibilities,</b> will include but will not be limited to:<br><br>Preparing invoices and ensuring the accuracy and compliance of receivables entries to check accuracy and compliance with the established rules and accounting principles.<br><br>Prioritizing and coordinating the workflow of invoices to ensure timely and accurate processing of documents and ensure appropriate accruals and adjustments are recorded.<br><br>Reconciling credit card companies accounts and those related to Zain outlets and submitting them for review and approval.<br><br>Preparing consolidated cash balances reports and projected cash flow statements as well as calculating actual and accrued interest.<br><br>Processing month-end closing, as well as handling any taxation or related issues.<br><br>Maintaining strong effective relationships with banks through good communications and cooperation and negotiating with them to get the highest interest rate to Zain Jordan deposits as well as providing them with any necessary reports or written documents through analysis of financial information and financial forecasts.<br><br>Interacting with internal and external auditors and participating in period end audits, as well as providing documents and materials as required.<br><br>Performing other duties and tasks as assigned by the direct supervisor.<br>What We Need From You<br>To be shortlisted for this position, you will need to comply with all of the below requirements:<br><br>Holds a bachelor s degree in Finance, Accounting or any related field<br><br>Preferred: 2 years of relevant experience.<br><br>

<p> <b>Job Description:</b> </p> <p> </p> <p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <div> <p>Wiley is seeking a talented <b>Software Engineer</b> to join our innovative <b>Search Team</b>. In this role, you will help design, build, and maintain the backend search systems that power millions of user interactions globally.</p> <p> </p> <p>You will work on scalable, high-performance search solutions built on <b>Apache Solr</b>, collaborating on services and infrastructure across a modern backend technology stack that includes <b>Java, Docker, Kafka, and Solr</b>. This is an exciting opportunity for an engineer who enjoys solving complex challenges related to search relevance, performance, scalability, and reliability within large-scale distributed systems.<br> </p> How You Will Make an Impact:<br> <p>As a Software Engineer, you will:</p> <ul> <li>Design, develop, and maintain core search platform components and backend systems.</li> <li>Build and enhance scalable services and features that improve search performance, relevance, and reliability.</li> <li>Troubleshoot and resolve issues across development, testing, and production environments.</li> <li>Contribute to architectural discussions, technical design reviews, and code reviews.</li> <li>Improve software quality through automated testing, refactoring, and proactive management of technical debt.</li> <li>Collaborate effectively with cross-functional teams and colleagues across multiple regions and time zones.</li> <li>Support the continuous improvement of engineering practices, processes, and platform capabilities.<br> </li> </ul><b> What We Look For:</b><br> Required Qualifications <ul> <li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li> <li>Professional experience developing applications using <b>Java</b>, with a strong understanding of object-oriented programming principles, data structures, and software design patterns.</li> <li>Experience writing unit and integration tests using frameworks such as <b>JUnit</b> and <b>Mockito</b>.</li> <li>Hands-on experience working with <b>Git</b> and <b>Linux-based environments</b>.</li> <li>Strong analytical and problem-solving skills with a focus on quality and continuous improvement.</li> <li>Excellent verbal and written communication skills in English.</li> <li>Ability to work effectively both independently and as part of a distributed team.</li> </ul> Preferred Qualifications <ul> <li>Experience designing and building <b>RESTful APIs</b> and backend services.</li> <li>Experience working with search technologies or within the information retrieval domain.</li> <li>Hands-on experience with <b>Apache Solr</b>, <b>Elasticsearch</b>, or other Lucene-based search platforms.</li> <li>Familiarity with distributed systems and event-driven architectures using technologies such as <b>Kafka</b>.</li> <li>Experience with cloud-native and DevOps technologies including <b>Docker</b>, <b>Kubernetes</b>, <b>Jenkins</b>, <b>GitHub Actions</b>, and/or <b>Google Cloud Platform (GCP)</b>.</li> </ul> </div> <p> </p> <p> </p> <p><br></p>

<p><br></p> <p> </p> <p> <b>About the Role:</b> </p> <p> </p> <div> <div> <p>Wiley is seeking a talented <b>Senior Software Engineer</b> to join our innovative <b>Search Team</b>. In this role, you will help design, build, and maintain the backend search systems that power millions of user interactions globally.</p> <p> </p> <p>You will work on scalable, high-performance search solutions built on <b>Apache Solr</b>, collaborating on services and infrastructure across a modern backend technology stack that includes <b>Java, Docker, Kafka, and Solr</b>. This role is ideal for an experienced engineer who enjoys solving complex challenges related to search relevance, performance, scalability, and reliability within large-scale distributed systems.</p> <p> </p> <p>As a senior member of the team, you will take ownership of technical solutions from design through delivery, contribute to architectural decisions, mentor peers through collaboration and code reviews, and help drive engineering best practices.</p> </div> <p> <br>As a Senior Software Engineer, you will:</p> <ul> <li>Design, develop, and maintain core search platform components and backend systems.</li> <li>Build and enhance scalable services and features that improve search performance, relevance, and reliability.</li> <li>Troubleshoot and resolve issues across development, testing, and production environments.</li> <li>Participate in architectural discussions, technical design reviews, and code reviews.</li> <li>Improve software quality through automated testing, refactoring, and proactive management of technical debt.</li> <li>Take ownership of features and systems throughout their lifecycle, from design and implementation to deployment and ongoing support.</li> <li>Work independently while demonstrating a proactive, self-driven approach to identifying and implementing improvements.</li> <li>Collaborate effectively with cross-functional teams and colleagues across multiple regions and time zones.</li> <li>Contribute to the continuous improvement of engineering practices, platform capabilities, and team effectiveness.<br> </li> </ul><b> What We Look For Required Qualifications </b><ul> <li>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</li> <li>5+ years of professional software development experience.</li> <li>Professional experience developing applications using <b>Java</b>, with a strong understanding of object-oriented programming principles, data structures, software design patterns, and engineering best practices.</li> <li>Experience designing and building <b>RESTful APIs</b> and backend services.</li> <li>Experience writing unit and integration tests using frameworks such as <b>JUnit</b> and <b>Mockito</b>.</li> <li>Hands-on experience working with <b>Git</b> and <b>Linux-based environments</b>.</li> <li>Strong analytical, troubleshooting, and problem-solving skills.</li> <li>Excellent verbal and written communication skills in English.</li> <li>Ability to work independently while contributing effectively within a distributed team environment.<br> </li> </ul> Preferred Qualifications <ul> <li>Experience working with search technologies or within the information retrieval domain.</li> <li>Hands-on experience with <b>Apache Solr</b>, <b>Elasticsearch</b>, or other Lucene-based search platforms.</li> <li>Familiarity with distributed systems and event-driven architectures using technologies such as <b>Kafka</b>.</li> <li><br></li></ul></div>

<p>Proven hands-on experience in developing enterprise-grade applications using Oracle APEX</p><p>Strong command of Oracle Database technologies, including SQL and PL/SQL programming</p><p>Practical experience in building and managing APEX components such as workflows, forms, reports, validations, and dynamic actions</p><p>Solid background in integrating systems through RESTful APIs and SOAP-based web services</p><p>Experience in configuring and deploying Oracle REST Data Services (ORDS)</p><p>Good understanding of database architecture, query optimization, and performance tuning techniques</p><p>Familiarity with APEX security frameworks, including authentication and authorization methods</p><p>Experience using version control systems (e.g., Git) within collaborative development setups</p><p>Working knowledge of front-end technologies (HTML, CSS, JavaScript) for APEX UI customization</p><p>Ability to define and implement APEX solution architecture and development strategy</p><p>Experience establishing coding standards, development methodologies, and best practices</p><p>Strong understanding of modular development and designing scalable applications</p><p>Capability to guide teams on application structuring, reusable components, and performance enhancements</p><p>Extensive experience in technical leadership and overseeing development teams</p><p>Ability to mentor developers, conduct code reviews, and ensure high-quality implementation</p><p>Experience collaborating with business teams, analysts, and key project stakeholders</p><p>Capability to contribute to solution architecture discussions and support technical decision-making</p><p><strong>Desired Candidate Profile</strong></p><p>Core Technical Expertise</p><p>Architecture &amp; Development Approach</p><p>Leadership &amp; Team Management</p>

<p>We are seeking a Technical Sales Engineer Instrumentation to support business growth by promoting and delivering advanced instrumentation solutions (analyzers, automation, weighing systems, monitoring systems) for electrical machines. The role involves identifying new opportunities, engaging with clients across industrial sectors, and providing technical and commercial support throughout the sales cycle. The ideal candidate will combine strong technical expertise in instrumentation systems with hands-on experience in sales and client engagement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2-5 years of experience.</li><li>Strong technical understanding of Instrumentation systems (analyzers, automation systems, weighing systems, monitoring systems for electrical machines).</li><li>Hands-on experience with LV &amp; MV drive systems .</li><li>Valid driving license.</li><li>Bachelor s degree in Electrical Engineering, Mechatronics Engineering, or a related field .</li><li>Strong communication and presentation skills.</li><li>Ability to build and maintain client relationships.</li><li>Strong negotiation and commercial acumen.</li></ul>

<p>We are seeking a seasoned Senior Project Engineer with strong experience in industrial environments to work on complex projects from engineering through construction, commissioning and handover. The role involves supporting in overseeing full project lifecycles, ensuring delivery on time, within budget, and in line with quality and safety standards across industrial settings.</p><p>Key Requirements</p><ul><li>6+ years of experience, with proven experience in managing projects within industrial environments</li><li>PMP certification ( mandatory )</li><li>Proven experience managing projects across all stages: engineering, construction, commissioning, handover, and closure</li><li>Background in mechanical engineering ; candidates with electrical or industrial engineering backgrounds also considered</li><li>Strong documentation and reporting experience for tracking progress and performance</li><li>Strong computer proficiency.</li><li>Demonstrated adherence to HSE regulations and practices in industrial projects</li></ul><p>Preferred Qualifications</p><ul><li>Knowledge of FIDIC conditions of contract</li></ul><p>Other Qualifications</p><ul><li>Strong communication and stakeholder management skills</li><li>Leadership, negotiation, and conflict resolution capabilities</li><li>High level of organization, time management, and problem-solving ability</li><li>Ability to work under pressure and meet tight deadlines</li></ul><p>Key Responsibilities</p><ul><li>Support in leading projects through all phases: engineering, procurement, construction, commissioning, handover, and closure</li><li>Plan, execute, monitor, and control project scope, schedule, cost, and quality</li><li>Coordinate multidisciplinary teams and contractors</li><li>Ensure compliance with HSE policies and regulatory requirements</li><li>Support in managing project budgets, schedules, risks, and resources</li><li>Support in overseeing contract administration and change management</li><li>Prepare progress reports and provide regular status updates to stakeholders</li><li>Resolve issues and risks impacting project delivery</li><li>Ensure client satisfaction and successful project outcomes</li></ul><p>If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/</p><p>If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6+ years of experience, with proven experience in managing projects within industrial environments</li><li>PMP certification ( mandatory )</li><li>Proven experience managing projects across all stages: engineering, construction, commissioning, handover, and closure</li><li>Background in mechanical engineering ; candidates with electrical or industrial engineering backgrounds also considered</li><li>Strong documentation and reporting experience for tracking progress and performance</li><li>Strong computer proficiency.</li><li>Demonstrated adherence to HSE regulations and practices in industrial projects</li><li>Strong communication and stakeholder management skills</li><li>Leadership, negotiation, and conflict resolution capabilities</li><li>High level of organization, time management, and problem-solving ability</li><li>Ability to work under pressure and meet tight deadlines</li></ul>