Academic Staff in Jordan
403 Jobs Found
<p><h4>Job description</h4>
<p>At EY, we’re all in to shape your future with confidence.<br>
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br>
Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p>
<h4>Your key responsibilities</h4>
<p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p>
<h4>Skills and attributes for success</h4>
<p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p>
<h4>Qualifications & experience</h4>
<ul>
<li>Nine years of professional experience in external audit</li>
<li>Strong academic record and professional accounting qualification such as ACCA, CPA, CA</li>
<li>Experience with a Big 4 accounting firm</li>
</ul>
<p><strong>Ideally, you’ll also have:</strong></p>
<ul>
<li>Experience of risk-based audit process</li>
<li>Coaching, mentoring and counselling experience</li>
<li>Experience in the Middle East & North Africa (MENA) region</li>
<li>Proficiency in Arabic language</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>About EY</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>Operations management</h4>
<p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br>
Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br>
Monitor product quality and consistency across all food and beverage offerings.<br>
Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br>
Ensure all opening, closing, and cash handling procedures are properly followed.</p>
<h4>Guest experience</h4>
<p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br>
Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br>
Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br>
Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p>
<h4>Team leadership</h4>
<p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br>
Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br>
Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br>
Conduct regular performance reviews and support staff development through coaching and training initiatives.</p>
<h4>Financial & administrative</h4>
<p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br>
Prepare monthly reports and forecasts for management review.<br>
Implement effective upselling and suggestive selling strategies to increase average checks.<br>
Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p>
<h4>Compliance & standards</h4>
<p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br>
Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br>
Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br>
Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in hospitality management or a related field.</li>
<li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li>
<li>Strong knowledge of beverage service, mixology, and premium product offerings.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in POS systems and Microsoft Office applications.</li>
<li>Fluent in English; additional languages are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>Operations management</h4>
<p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br>
Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br>
Monitor product quality and consistency across all food and beverage offerings.<br>
Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br>
Ensure all opening, closing, and cash handling procedures are properly followed.</p>
<h4>Guest experience</h4>
<p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br>
Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br>
Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br>
Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p>
<h4>Team leadership</h4>
<p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br>
Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br>
Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br>
Conduct regular performance reviews and support staff development through coaching and training initiatives.</p>
<h4>Financial & administrative</h4>
<p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br>
Prepare monthly reports and forecasts for management review.<br>
Implement effective upselling and suggestive selling strategies to increase average checks.<br>
Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p>
<h4>Compliance & standards</h4>
<p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br>
Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br>
Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br>
Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in hospitality management or a related field.</li>
<li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li>
<li>Strong knowledge of beverage service, mixology, and premium product offerings.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in POS systems and Microsoft Office applications.</li>
<li>Fluent in English; additional languages are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p>Our <b>Food & Beverage Server</b> creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li><li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li><li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li><li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li><li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li><li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li><li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li></ul><p><b>What You Bring:</b></p><br><br><ul><li>High school diploma or equivalent.</li><li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li><li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li><li>Excellent verbal communication skills in both Arabic and English.</li><li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li><li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li></ul><br><p><b>What We Offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p>Our <b>Food & Beverage Server</b> creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li><li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li><li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li><li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li><li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li><li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li><li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li></ul><p><b>What You Bring:</b></p><br><br><ul><li>High school diploma or equivalent.</li><li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li><li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li><li>Excellent verbal communication skills in both Arabic and English.</li><li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li><li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li></ul><br><p><b>What We Offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Location: Amman, Jordan Job Description: The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems.<br> This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.<br> Responsibilities: Quality Assurance & Testing Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br> Validate business requirements against implemented features and acceptance criteria.<br> Test multi-tenant scenarios, role-based access, and permission logic.<br> Validate integrations with external systems (e.<br>g., payment gateways).<br> Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br> Identify, log, and track defects using Jira / Azure DevOps.<br> Verify bug fixes and prevent regressions.<br> Support User Acceptance Testing (UAT) and pre-production validation.<br> Release & Environment Validation Validate deployment readiness for QA, UAT, and Production environments.<br> Perform post-deployment verification and smoke testing.<br> Support hotfix validation and emergency releases.<br> Coordinate with DevOps and Development teams to ensure environment stability.<br> Test Documentation & Standards Create and maintain: test plans, test cases, test scenarios, and regression suites Define and improve QA processes and testing standards.<br> Ensure repeatable, auditable testing practices aligned with SDLC.<br> Application & Technical Documentation Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br> Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations Ensure documentation is structured, accessible, and version controlled.<br> Work closely with developers to capture technical knowledge accurately.<br> Knowledge Management & Transition Lead documentation activities during vendor transition and knowledge transfer.<br> Ensure critical system knowledge is captured and not retained by individuals.<br> Support onboarding of new team members using documented materials.<br> Actively reduce single-point-of-failure risks.<br> SDLC & Process Compliance Ensure QA activities are embedded in the SDLC.<br> Validate that acceptance criteria are met before release approval.<br> Support sprint planning by estimating QA effort.<br> Participate in retrospectives to improve quality processes.<br> Tools & Automation (Progressive) Support test automation initiatives where applicable.<br> Collaborate with DevOps on CI/CD quality gates.<br> Identify opportunities to improve testing efficiency and coverage.<br> Collaboration & Communication Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br> Provide clear quality status and risk visibility.<br> Escalate quality risks early.<br> Job Relations: Reports to IT Manager.<br> Works closely with Development, DevOps, Infra, and Product teams.<br> Coordinates with business stakeholders during UAT.<br> Bachelor’s degree in computer engineering, computer science, or a related field.<br> 3–6 years of experience in QA or software testing, and documentation Strong understanding of SDLC and testing methodologies.<br> Experience testing: Web applications, APIs, and SQL-based systems Strong documentation and communication skills.<br> Detail-oriented with strong analytical skills.<br> Competencies: Experience with enterprise or multi-tenant systems.<br> Experience documenting legacy systems.<br> Exposure to ASP.<br>NET Zero / abp.<br>io. Experience working with distributed teams.<br> Familiarity with basic test automation concepts.<br> Skills & Languages: Proficiency with Agile tools (e.<br>g., Jira) Understanding of software development life cycle and agile methodologies.<br> Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.<br>) Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Location: Amman, Jordan Job Description: The Full Stack Developer is responsible for developing, maintaining, and enhancing application features across backend, frontend, and database layers.<br> The role focuses on delivering reliable, well-structured code while following established coding standards, SDLC processes, and architectural guidelines.<br> Responsibilities: Application Development: Develop backend services using C#, .<br>NET Core 8, ASP.<br>NET Zero (abp.<br>io). Implement frontend components using jQuery, Bootstrap, and Metronic UI.<br> Develop and maintain RESTful APIs for internal and external consumption.<br> Implement business logic in multi-tenant environments with proper permission handling.<br> Enhance and maintain Windows client applications using the MVP pattern where required.<br> Support mobile application features as assigned by the Development Team Lead.<br> Database & Data Handling: Write and optimize SQL Server queries, views, and stored procedures.<br> Ensure data accuracy, integrity, and performance.<br> Follow best practices for database access, transactions, and concurrency.<br> Assist in analyzing and resolving data-related issues.<br> Code Quality & Standards: Write clean, readable, and maintainable code following internal coding standards.<br> Participate in code reviews and address review feedback.<br> Follow defined architecture and design patterns.<br> Assist in refactoring legacy code under guidance.<br> Ensure proper error handling, logging, and validation.<br> SDLC & Delivery: Work within Agile/Scrum methodology.<br> Participate in sprint planning, daily standups, reviews, and retrospectives.<br> Deliver assigned tasks within sprint timelines.<br> Collaborate with QA to fix defects and improve test coverage.<br> Support deployments to QA, UAT, and production environments when required.<br> DevOps & Repository Usage: Follow defined branching and merging strategies .<br> Use GitHub / Azure DevOps repositories responsibly.<br> Ensure commits are clear, traceable, and aligned with user stories.<br> Support CI/CD pipelines by fixing build or deployment issues related to code changes.<br> Knowledge Sharing & Documentation: Document assigned modules, APIs, and business logic.<br> Maintain up-to-date technical documentation as required.<br> Participate in knowledge transfer sessions.<br> Share understanding of implemented features with team members.<br> Collaboration & Communication: Work closely with Senior Developers and Development Team Lead.<br> Coordinate with QA, DevOps, and Infra teams for smooth delivery.<br> Escalate blockers, risks, or unclear requirements early.<br> Collaborate effectively with distributed teams (Jordan, Saudi Arabia, India).<br> Security & Compliance: Follow secure coding practices.<br> Protect sensitive data and credentials.<br> Comply with internal security policies and access controls.<br> Support audits, logging, and traceability requirements.<br> Job Relations: Reports to Development Team Lead.<br> Works closely with Senior Developers, QA, DevOps, and Infra teams.<br> Coordinates with Technical Delivery Lead as required.<br> Bachelor’s degree in Computer Engineering, Computer Science, or a related field.<br> 1-3 years of experience in software development.<br> Strong experience in C#, .<br>NET Core 8, SQL Server, jQuery, and Windows client apps.<br> Knowledge of Agile/Scrum, Jira, DevOps, CI/CD, and version control best practices.<br> Strong problem-solving, collaboration, and communication skills Competencies: Strong organizational and prioritization skills.<br> Excellent communication and documentation abilities.<br> Analytical and problem-solving mindset with attention to detail.<br> Ability to translate business requirements into technical deliverables.<br> Comfortable working in a fast-paced, agile environment.<br> Skills: Backend : C#, .<br>NET Core 8, ASP.<br>NET Zero (abp.<br>io). Frontend : jQuery, Bootstrap, Metronic.<br> Database : Microsoft SQL Server.<br> Real-time : SignalR.<br> Version Control : Git (GitHub / Azure DevOps).<br> CI/CD : Azure DevOps Pipelines.<br> Documentation : SharePoint / internal documentation tools.<br> Project Management : Jira / Azure Boards.<br> Languages: Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p>The D&T Integration Engineer plays a critical role in handling customer and system integration within Aramex’s global network. This includes building and supporting integrations with customers, third parties, and internal systems (such as SAP, CargoWise, and Infolink), and automating the exchange of shipping, tracking, and financial data across the network.</p><br><br>
<p>The team also owns the Aramex Shipping API, which allows customer systems to communicate directly with Aramex’s shipping and tracking systems, along with the enterprise iPaaS platform (Boomi) used to design, deploy, and operate integration processes at scale.</p><br><br>Job Description
<br><p><strong>Customer:</strong></p><br><br>
<ul>
<li>Proactively engage with customers, vendors, and internal teams across the Technology division and the business to understand integration requirements and desired outcomes.</li>
<li>Support customer onboarding onto Aramex integration channels (API, EDI, file-based), from requirements through UAT and go-live.</li>
<li>Convey technical integration concepts clearly to non-technical stakeholders.</li>
</ul>
<p><strong>People:</strong></p><br><br>
<ul>
<li>Work closely with cross-functional teams, including product teams, business analysts, operations, and IT, to deliver end-to-end integration solutions.</li>
<li>Provide training and support to business users on iPaaS and API capabilities and tools.</li>
</ul>
<p><strong>Operations:</strong></p><br><br>
<ul>
<li>Manage and maintain existing integration solutions, ensuring they are efficient, reliable, and secure.</li>
<li>Monitor integration platform health and process execution; investigate and resolve incidents (failed processes, connectivity issues, queue backlogs) within agreed SLAs.</li>
<li>Develop and manage APIs to enable seamless communication between applications and systems, ensuring they are secure, efficient, and well documented.</li>
<li>Implement data transformation, cleansing, and enrichment processes while safeguarding data integrity across systems.</li>
<li>Conduct thorough testing and validation of integration solutions against quality standards.</li>
<li>Recommend and implement improvements to enhance integration processes, monitoring, and platform stability.</li>
</ul>
<p><strong>Financial Result:</strong></p><br><br>
<ul>
<li>Implement cost-effective integration solutions, leveraging cloud platforms and technologies to optimize resource utilization and reduce operational costs.</li>
<li>Manage multiple integration projects and support tasks simultaneously, ensuring timely delivery within budget constraints</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in computer science, software engineering, or a related field.</li>
<li>0-2 years of experience in software development or systems integration, including:
<ul>
<li>Integration development on an iPaaS platform, preferably Boomi (process design, connectors, APIs, error handling, deployment).</li>
<li>API development and consumption using REST and SOAP, including authentication, versioning, and documentation.</li>
<li>Electronic Data Interchange (EDI) formats such as X12 and EDIFACT, and FTP/SFTP connection setup and troubleshooting.</li>
<li>Relational database systems such as MSSQL, including table design, stored procedures, and reporting queries.</li>
<li>.NET-based development using C#.</li>
</ul>
</li>
<li>Strong knowledge of integration patterns, RESTful APIs, web services, and messaging/queueing concepts (e.g., RabbitMQ).</li>
<li>Familiarity with API management platforms is a plus.</li>
<li>Experience integrating with ERP, TMS, or logistics platforms (e.g., SAP, CargoWise) is a plus.</li>
<li>AWS and/or Azure experience is a plus.</li>
<li>Proficient knowledge of Microsoft Office, including Excel and PowerPoint.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Ability to learn, explore, understand, and troubleshoot complex systems and integration setups.</li>
<li>Ability to convey knowledge and provide training.</li>
<li>Excellent communication skills — working across multiple projects and communicating technical concepts to both technical and non-technical stakeholders effectively.</li>
<li>A team player who supports other team members and has the confidence to ask for assistance when needed.</li>
<li>Innovative and creative — developing new ideas that raise the business to the highest level of service excellence.</li>
<li>Ability to adapt quickly to an existing complex environment.</li>
<li>Passionate about building high-quality, scalable systems.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
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<span>
<strong><span>1. JOB DETAILS:</span></strong>
<br>
<span>Job Title:</span>
<span>Analyst, ML Engineer </span>
<br>
<span>Reports to:</span>
<span>Sr. Manager, IT Digital Platforms & Digital Transformation</span>
<br>
<span>Department:</span>
<span>IT Applications </span>
<br>
<span>Function:</span>
<span>IT Applications</span>
<br>
<span>Company:</span>
<span>Hikma Holding</span>
<br>
<strong><span>2. JOB PURPOSE:</span></strong>
<br>
</span><p><span>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms & Digital Transformation, and under the close guidance of the AI Architect and AI developers’ team, this role provides hands-on ML engineering support across the solution lifecycle — from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</span></p><br>
<br>
<strong><span>3. JOB DIMENSIONS:</span></strong>
<br>
<p><span>Number of Staff Supervised:</span></p><br>
<p><span>Direct Reports Count:</span></p><br>
<p><span>0 (0 vacant)</span></p><br>
<br>
<p><span>Indirect Reports Count:</span></p><br>
<p><span>N/A</span></p><br>
<br>
<p><span>Financial Budget (USD):</span></p><br>
<p><span>Supports AI initiative delivery under team supervision</span></p><br>
<br>
<p><span>4. KEY ACCOUNTABILITIES:</span></p><br>
<br>
<p><span>Description</span></p><br>
<br>
<p><strong><span>ML Model Development & Experimentation</span></strong></p><br>
<br>
<ul>
<li><span>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</span></li>
<li><span>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</span></li>
<li><span>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</span></li>
<li><span>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</span></li>
<li><span>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</span></li>
<li><span>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</span></li>
</ul>
<br>
<p><strong><span>Data Engineering & Feature Development</span></strong></p><br>
<br>
<ul>
<li><span>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</span></li>
<li><span>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</span></li>
<li><span>Collaborate with the Data & Analytics team to access and understand available data assets, following data governance and privacy guidelines</span></li>
<li><span>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</span></li>
</ul>
<br>
<p><strong><span>ML-Ops & Production Support</span></strong></p><br>
<br>
<ul>
<li><span>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</span></li>
<li><span>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</span></li>
<li><span>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</span></li>
<li><span>Maintain accurate records in model registries including versioning and change logs across AI initiatives</span></li>
<li><span>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</span></li>
</ul>
<br>
<p><strong><span>Quality Assurance & Testing</span></strong></p><br>
<br>
<ul>
<li><span>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</span></li>
<li><span>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</span></li>
<li><span>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</span></li>
<li><span>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</span></li>
</ul>
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><span> <span><strong>Join JTI Manufacturing Jordan as an Intern!</strong></span></span></p><br>
<p><span><span><strong>Location: Air Cargo Street - Al Qastal</strong></span></span></p><br>
<p><span><span><strong>Duration: 6 months (Paid Internship)</strong></span></span></p><br>
<p><span><span>Are you a fresh graduate eager to embark on a journey that combines learning with hands-on exposure in a multinational manufacturing environment? JTI Manufacturing Jordan offers a unique opportunity to develop foundational skills, gain practical insights, and be part of one of the leading manufacturers in the country. This internship is designed to empower fresh graduates by immersing them in real-world scenarios and sophisticated international systems.<strong>Position Purpose:</strong></span></span></p><br>
<p><span><span>At JTI, we are committed to shaping tomorrow’s leaders by providing you with the knowledge and skills essential for success. In this internship, you will explore manufacturing operations, learn from experts, and contribute to impactful projects in Quality, Production, Environmental Health & Safety, and Integrated Work Systems.</span></span></p><br>
<p><span><span><strong>Key Learning Opportunities:</strong></span></span></p><br>
<p><span><span>Understanding Manufacturing Processes and Standards:</span></span></p><br>
<p><span><span>Gain insights into the end-to-end manufacturing process, from raw material handling to the creation of the final product.</span></span></p><br>
<p><span><span>Learn about global manufacturing Quality standards and actively participate in Quality Assurance and Quality Control activities.</span></span></p><br>
<p><span><span>Explore Environmental Health and Safety (EHS) practices and understand factory safety protocols, risk management, and emergency procedures.</span></span></p><br>
<p><span><span>Shadowing & Observational Learning:</span></span></p><br>
<p><span><span>Work closely with experienced team members, observing operational and technical tasks as well as troubleshooting techniques.</span></span></p><br>
<p><span><span>Skill Development in Reporting & Compliance:</span></span></p><br>
<p><span><span>Assist in preparing reports, dashboards, and maintaining records to ensure robust quality and operational standards.</span></span></p><br>
<p><span><span>Conduct compliance reviews and document corrective actions for non-compliance issues, learning the importance of adherence to safety and quality regulations.</span></span></p><br>
<p><span><span>Active Participation in Process Improvement Initiatives:</span></span></p><br>
<p><span><span>Gain exposure to process improvement projects such as Yield Projects, Quality-related projects, and 5S3R initiatives aimed at operational excellence.</span></span></p><br>
<p><span><span>Participate in discussions on operational efficiency, loss reduction, and continuous improvement strategies, contributing your insights to ongoing initiatives.</span></span></p><br>
<p><span><span>Integrated Work System (IWS) Learning:</span></span></p><br>
<p><span><span>Be part of daily Integrated Work System (IWS) Cycle meetings to understand performance metrics, loss analysis, and the formulation of action plans.</span></span></p><br>
<p><span><span>Discovering Digital Tools & SAP Systems:</span></span></p><br>
<p><span><span>Learn about SAP systems and how they integrate into manufacturing operations to enhance efficiency and tracking processes.</span></span></p><br>
<p><span><span><strong>Required Skills:</strong></span></span></p><br>
<p><span><span>Academic background in Engineering (Electrical, Mechanical, or similar).Proficiency in Microsoft Office tools.Strong communication and problem-solving skills.Fluency in English.Take the first step in your professional journey today by joining JTI Manufacturing Jordan. Apply now for a chance to learn, grow, and excel in a company that values innovation and excellence.</span> </span></p><br>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p><h4>Main scope of the role</h4>
<ul>
<li>Ensure a safe working environment.</li>
<li>Implement and enforce safety policies and procedures.</li>
<li>Conduct regular safety inspections.</li>
<li>Identify potential hazards and mitigate risks.</li>
<li>Provide safety training to employees.</li>
<li>Investigate incidents and ensure compliance with safety regulations and standards.</li>
</ul>
<h4>Core safety & operational responsibilities</h4>
<ul>
<li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li>
<li>Conduct regular inspections, risk assessments, and safety audits.</li>
<li>Lead safety awareness and training sessions.</li>
<li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li>
<li>Collaborate with management to develop and execute safety improvement plans.</li>
<li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li>
<li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li>
<li>Serve as the main point of contact for safety-related matters.</li>
<li>Provide guidance and support to employees on safety concerns.</li>
<li>Ensure high standards of cleanliness and safety in the pool area.</li>
<li>Monitor pool surroundings for guest and staff safety.</li>
<li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li>
<li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li>
<li>Support implementation of new safety initiatives.</li>
<li>Attend daily operational briefings.</li>
</ul>
<h4>Hospitality & team responsibilities</h4>
<ul>
<li>Promote teamwork and positive communication.</li>
<li>Provide courteous, efficient, and professional service at all times.</li>
<li>Maintain excellent grooming and hygiene standards.</li>
<li>Build strong working relationships with colleagues.</li>
<li>Support guest satisfaction and memorable guest experiences.</li>
<li>Provide honest feedback and coach team members.</li>
<li>Praise publicly and address concerns privately.</li>
</ul>
<h4>Special & additional duties</h4>
<ul>
<li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li>
<li>Assist in task force teams for new openings.</li>
<li>Carry out any other reasonable tasks assigned by management.</li>
<li>Continuously look for areas of improvement.</li>
<li>Provide constructive feedback.</li>
</ul>
<h4>Roles and responsibilities</h4>
<h4>Planning and organising</h4>
<h4>Sustainability management</h4>
<h4>Strategy development</h4>
<ul>
<li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li>
<li>Identify and promote best practices for sustainable engineering operations and technology use.</li>
</ul>
<h4>Project management</h4>
<ul>
<li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li>
<li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li>
</ul>
<h4>Monitoring and reporting</h4>
<ul>
<li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li>
<li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li>
</ul>
<h4>Compliance and certification</h4>
<ul>
<li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li>
<li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li>
</ul>
<h4>Safety management</h4>
<h4>Policy and procedure development</h4>
<ul>
<li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li>
<li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li>
</ul>
<h4>Training and compliance</h4>
<ul>
<li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li>
<li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li>
</ul>
<h4>Incident management</h4>
<ul>
<li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li>
<li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li>
</ul>
<h4>Administrative oversight</h4>
<h4>Operational support</h4>
<ul>
<li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li>
<li>Support budget planning and procurement processes for sustainability and safety-related resources.</li>
</ul>
<h4>Team coordination</h4>
<ul>
<li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li>
<li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li>
</ul>
<h4>Compliance and reporting</h4>
<ul>
<li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li>
<li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li>
</ul></p><p></p>
<p><h4>Main scope of the role</h4>
<ul>
<li>Ensure a safe working environment.</li>
<li>Implement and enforce safety policies and procedures.</li>
<li>Conduct regular safety inspections.</li>
<li>Identify potential hazards and mitigate risks.</li>
<li>Provide safety training to employees.</li>
<li>Investigate incidents and ensure compliance with safety regulations and standards.</li>
</ul>
<h4>Core safety & operational responsibilities</h4>
<ul>
<li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li>
<li>Conduct regular inspections, risk assessments, and safety audits.</li>
<li>Lead safety awareness and training sessions.</li>
<li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li>
<li>Collaborate with management to develop and execute safety improvement plans.</li>
<li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li>
<li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li>
<li>Serve as the main point of contact for safety-related matters.</li>
<li>Provide guidance and support to employees on safety concerns.</li>
<li>Ensure high standards of cleanliness and safety in the pool area.</li>
<li>Monitor pool surroundings for guest and staff safety.</li>
<li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li>
<li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li>
<li>Support implementation of new safety initiatives.</li>
<li>Attend daily operational briefings.</li>
</ul>
<h4>Hospitality & team responsibilities</h4>
<ul>
<li>Promote teamwork and positive communication.</li>
<li>Provide courteous, efficient, and professional service at all times.</li>
<li>Maintain excellent grooming and hygiene standards.</li>
<li>Build strong working relationships with colleagues.</li>
<li>Support guest satisfaction and memorable guest experiences.</li>
<li>Provide honest feedback and coach team members.</li>
<li>Praise publicly and address concerns privately.</li>
</ul>
<h4>Special & additional duties</h4>
<ul>
<li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li>
<li>Assist in task force teams for new openings.</li>
<li>Carry out any other reasonable tasks assigned by management.</li>
<li>Continuously look for areas of improvement.</li>
<li>Provide constructive feedback.</li>
</ul>
<h4>Roles and responsibilities</h4>
<h4>Planning and organising</h4>
<h4>Sustainability management</h4>
<h4>Strategy development</h4>
<ul>
<li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li>
<li>Identify and promote best practices for sustainable engineering operations and technology use.</li>
</ul>
<h4>Project management</h4>
<ul>
<li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li>
<li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li>
</ul>
<h4>Monitoring and reporting</h4>
<ul>
<li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li>
<li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li>
</ul>
<h4>Compliance and certification</h4>
<ul>
<li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li>
<li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li>
</ul>
<h4>Safety management</h4>
<h4>Policy and procedure development</h4>
<ul>
<li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li>
<li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li>
</ul>
<h4>Training and compliance</h4>
<ul>
<li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li>
<li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li>
</ul>
<h4>Incident management</h4>
<ul>
<li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li>
<li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li>
</ul>
<h4>Administrative oversight</h4>
<h4>Operational support</h4>
<ul>
<li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li>
<li>Support budget planning and procurement processes for sustainability and safety-related resources.</li>
</ul>
<h4>Team coordination</h4>
<ul>
<li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li>
<li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li>
</ul>
<h4>Compliance and reporting</h4>
<ul>
<li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li>
<li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li>
</ul></p><p></p>
<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exempl<\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exempl<\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer<\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer<\/p><p><\/p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Our Food & Beverage Server role:</h4>
<p>Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p>
<h4>What you will do:</h4>
<li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li>
<li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li>
<li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li>
<li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li>
<li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li>
<li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li>
<li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li>
<h4>What you bring:</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li>
<li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li>
<li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li>
<h4>What we offer:</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<h4>Schedule & hours:</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>Our Food & Beverage Server role:</h4>
<p>Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p>
<h4>What you will do:</h4>
<li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li>
<li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li>
<li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li>
<li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li>
<li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li>
<li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li>
<li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li>
<h4>What you bring:</h4>
<li>High school diploma or equivalent.</li>
<li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li>
<li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li>
<li>Excellent verbal communication skills in both Arabic and English.</li>
<li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li>
<li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li>
<h4>What we offer:</h4>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<h4>Schedule & hours:</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>