Admin Assistant Jobs - Amman Jordan

<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Peer Review and Production Solutions is a growing part of Wiley that supports the editorial management of various scholarly publications, primarily academic journals. You'll join a team of experts in helping editorial offices set priorities and create the workflow necessary for submission growth and timely publication. The Editorial Client Manager leads a team of Editorial Assistants and Managing Editors who provide peer review and editorial office services to at least one client. The Client Manager oversees staff training and development to ensure the highest-quality services are consistently offered to clients based on their particular needs. How you will make an impact: Lead, mentor, and develop staff who are passionate about providing clients with peer review and editorial office management services Act as a self-sufficient employee with an extensive understanding of peer review system capabilities, industry standards, and strong relationship-building skills with project stakeholders. Serve as the primary point of contact for client queries about day-to-day management of editorial services. Ultimately responsible for the day-to-day completion of tasks assigned by clients and overall client satisfaction for each journal/project managed as part of their team. Monitor staff work/time distribution in their client group(s) and identify staffing needs to take to leaders within the Editorial Division. Lead and develop teams who are prepared and trained to provide best practice-based service to clients. Ensure that all employees responsible for task(s) of a given client are fully trained on current protocols, appropriate systems, and best practices. Collect and record institutional knowledge about each client to share with the team as relevant. Improve internal processes, protocols, and best practices for their client group. Identify and address problems with tasks and/or employees to ensure client satisfaction. Collaborate with fellow Client Managers to determine employee availability and work toward efficient staffing solutions and peak project profitability. Show engagement and leadership with the company culture. Continue to learn about and utilise industry-level publishing concepts, bringing new information and ideas to the team and client for discussion. Travel as needed to client meetings and industry conferences.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to communicate in English, both written and verbal, to a professional standard<br>Ability to lead and motivate a team.<br>Experience with team building, training, and performance management.<br>Experience in directly managing client projects.<br>Experience providing outstanding customer service, managing complex projects with multiple stakeholders, and managing teams of employees in accordance with company policies and culture<br>Ability to prioritise and manage multiple tasks within a time-driven, deadline-based environment.<br>Excellent organisational and time management skills.<br>A Bachelor s degree</p>

<p><h4>Position summary</h4> <p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods.</p> <p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br> <strong>Related work experience:</strong> At least 1 year of related work experience.<br> <strong>Supervisory experience:</strong> No supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a security manager and facility safety professional, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Lead and develop the team:</strong> Recruit, train, supervise, and mentor security team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build a motivated and high-performing team.</li> <li><strong>Manage security operations:</strong> Implement security protocols to protect guests, employees, and property whilst ensuring compliance with local regulations and company brand standards.</li> <li><strong>Supervise property safety:</strong> Oversee security patrols, identify potential risks, and take proactive measures to address safety and security concerns.</li> <li><strong>Support investigations:</strong> Assist in conducting investigations related to accidents, thefts, property loss, and policy violations, ensuring proper documentation and follow-up.</li> <li><strong>Oversee emergency responses:</strong> Manage on-site emergency responses, including fires, medical incidents, and safety hazards, while coordinating with appropriate teams.</li> <li><strong>Act as law enforcement liaison:</strong> Maintain communication as needed with local, state, and federal law enforcement agencies on security-related matters.</li> <li><strong>Ensure accurate documentation:</strong> Review and maintain security reports, incident records, and compliance documentation.</li> <li><strong>Support hotel operations as part of the leadership team:</strong> Take on duty manager responsibilities as needed and ensure compliance with safety protocols and hotel standards.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Position summary</h4> <p>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform food and beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> 4 to 6 years of related work experience.</li> <li><strong>Supervisory experience:</strong> At least 2 years of supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform food and beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> 4 to 6 years of related work experience.</li> <li><strong>Supervisory experience:</strong> At least 2 years of supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills required:</h4> <ul> <li>Minimum 4 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills required:</h4> <ul> <li>Minimum 4 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills required:</h4> <ul> <li>Minimum 4 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<p><strong>We're Hiring – Female Secretary</strong></p><p>A <strong>prestigious learning center in Khalda</strong> is looking for a motivated and professional <strong>Female Secretary</strong> to join our team.</p><p><strong>Requirements</strong></p><ul><li>Professional appearance and excellent personal presentation.</li><li>Fluent in both <strong>Arabic and English</strong>.</li><li>Excellent communication skills and the ability to interact professionally with students, parents, and staff.</li><li>Experience managing social media platforms, including <strong>Instagram and Facebook</strong>, and handling online advertisements and promotional content.</li><li>Good computer skills and proficiency in Microsoft Office applications.</li><li>Strong organizational skills, attention to detail, and the ability to multitask.</li><li>Previous experience in a similar position is preferred.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Welcoming students and parents and providing professional assistance.</li><li>Answering phone calls, emails, and social media inquiries.</li><li>Managing schedules, records, and administrative tasks.</li><li>Handling the learning center’s social media accounts and supporting marketing activities.</li><li>Performing daily office and secretarial duties.</li></ul><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <p>1. Portfolio &amp; Governance Support</p> <p> </p> <ul> <li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li> <li>Ensure adherence to PMO governance frameworks, policies, and standards.</li> <li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Maintain and continuously enhance PMO processes, templates, and tools.</li> </ul> <p> </p> <p>2. Project Oversight &amp; Delivery Assurance</p> <p> </p> <ul> <li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li> <li>Conduct periodic project health checks and governance audits.</li> <li>Identify risks and issues proactively and escalate with mitigation recommendations.</li> </ul> <p> </p> <p>3. Reporting &amp; Executive Insights</p> <p> </p> <ul> <li>Develop and maintain portfolio dashboards and executive-level reports.</li> <li>Consolidate project updates into clear, actionable insights for leadership.</li> <li>Prepare reports and presentations for steering committees and executive meetings.</li> </ul> <p> </p> <p>4. Resource &amp; Capacity Management</p> <p> </p> <ul> <li>Support resource planning and allocation across projects and programs.</li> <li>Monitor resource utilization and highlight over- or under-allocation risks.</li> <li>Collaborate with functional managers to ensure optimal workforce capacity.</li> </ul> <p> </p> <p>5. Financial Tracking &amp; Benefits Realization</p> <p> </p> <ul> <li>Monitor project budgets, forecasts, and actual expenditures.</li> <li>Ensure financial governance, accuracy, and cost control discipline.</li> <li>Track and report benefits realization against approved business cases.</li> </ul> <p> </p> <p>6. Risk, Issue &amp; Dependency Management</p> <p> </p> <ul> <li>Maintain centralized portfolio-level risk and issue registers.</li> <li>Identify and manage inter-project dependencies.</li> <li>Ensure timely escalation and resolution of critical risks and issues.</li> </ul> <p> </p> <p>7. Tools, Systems &amp; Data Management</p> <p> </p> <ul> <li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li> <li>Ensure data accuracy, consistency, and integrity across systems.</li> <li>Promote adoption of PMO tools and best practices through training and support.</li> </ul> <p> </p> <p>8. Continuous Improvement &amp; PMO Maturity</p> <p> </p> <ul> <li>Identify opportunities to improve PMO efficiency and maturity.</li> <li>Benchmark against industry best practices and implement enhancements.</li> <li>Support audits, assessments, and maturity evaluations.</li> </ul> <p> </p> <p>9. Mentoring &amp; Capability Building</p> <p> </p> <ul> <li>Mentor and guide junior Project Managers and PMO team members.</li> <li>Support training initiatives and knowledge-sharing programs.</li> <li>Contribute to fostering a high-performance and collaborative PMO culture.</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <ul> <li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li> <li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li> <li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li> <li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li> </ul> <p> </p> <p> <strong>Skills:</strong> </p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent reporting and data visualization capabilities.</li> <li>Effective stakeholder management and communication skills.</li> <li>High attention to detail and organizational skills.</li> <li>Ability to work in a fast-paced, multi-project environment.</li> <li>Mentoring capabilities.</li></ul></div></section>

<p>Job Description</p><p>Job Title - Country Director Retail Business</p><p>Reports To Regional Director / CEO</p><p>Job Purpose The Country Manager is responsible for leading and growing the retail business within the assigned country. This role has full accountability for the country's commercial performance, operational excellence, profitability, people development, and strategic expansion. The Country Manager ensures that all retail brands operate in line with corporate standards while delivering exceptional customer experience and achieving sustainable business growth.</p><p>Key Responsibilities:</p><p>Business &amp; Financial Management</p><ul><li>Own the country's Profit &amp; Loss (P&amp;L) and deliver agreed revenue and profitability targets.</li><li>Develop and execute the annual business plan and budget.</li><li>Drive sales growth, productivity, and market share across all retail brands.</li><li>Monitor financial performance, identify risks and opportunities, and implement corrective actions.</li><li>Ensure effective cost control while maintaining operational excellence.</li></ul><p>Retail Operations:</p><ul><li>Lead day-to-day operations across all stores.</li><li>Ensure consistent execution of brand standards, visual merchandising, customer service, and operational procedures.</li><li>Monitor KPIs including sales, conversion, average transaction value, units per transaction, productivity, shrinkage, and inventory accuracy.</li><li>Ensure full compliance with company policies, health &amp; safety regulations, and local legal requirements.</li></ul><p>Commercial &amp; Business Development:</p><ul><li>Develop strategies to maximize sales and profitability.</li><li>Identify opportunities for new store openings, relocations, renovations, and closures.</li><li>Build strong relationships with landlords and negotiate commercial terms for leases and renewals.</li><li>Analyze market trends, competitor activities, and customer behavior to drive commercial decisions.</li></ul><p>People Leadership:</p><ul><li>Recruit, develop, coach, and retain high-performing teams.</li><li>Build a culture of accountability, collaboration, and continuous improvement.</li><li>Conduct regular performance reviews and succession planning.</li><li>Ensure effective workforce planning and talent development.</li></ul><p>Inventory &amp; Supply Chain:</p><ul><li>Optimize inventory levels to maximize sales while minimizing stock losses.</li><li>Partner with merchandising and supply chain teams to improve stock availability and inventory turnover.</li><li>Monitor stock allocation and seasonal product performance.</li></ul><p>Customer Experience:</p><ul><li>Ensure outstanding customer service across all stores.</li><li>Drive initiatives that improve customer satisfaction and loyalty.</li><li>Monitor customer feedback and implement continuous improvement plans.</li></ul><p>Stakeholder Management</p><ul><li>Act as the primary representative of the company within the country.</li><li>Build and maintain strong relationships with landlords, government authorities, business partners, suppliers, and key stakeholders.</li><li>Collaborate closely with regional and head office teams including Finance, HR, Marketing, Merchandising, Supply Chain, Property, and IT.</li></ul><p>Compliance &amp; Governance</p><ul><li>Ensure full compliance with company policies, financial controls, and legal requirements.</li><li>Protect company assets through effective risk management and internal controls.</li><li>Lead business continuity and crisis management initiatives when required.</li></ul><p>Key Performance Indicators (KPIs):</p><ul><li>Sales Growth</li><li>EBITDA / Operating Profit</li><li>Gross Margin</li><li>Like-for-Like Sales</li><li>Store Productivity</li><li>Conversion Rate</li><li>Average Transaction Value (ATV)</li><li>Units Per Transaction (UPT)</li><li>Inventory Turnover</li><li>Stock Loss / Shrinkage</li><li>Customer Satisfaction (NPS)</li><li>Employee Engagement</li><li>Staff Turnover</li><li>Budget Adherence</li><li>New Store Opening &amp; Project Delivery</li></ul><p>Skills &amp; Competencies:</p><ul><li>Strategic Thinking</li><li>Commercial Acumen</li><li>Financial Management</li><li>Leadership &amp; People Development</li><li>Negotiation Skills</li><li>Business Planning</li><li>Change Management</li><li>Analytical &amp; Problem-Solving Skills</li><li>Excellent Communication &amp; Presentation Skills</li><li>Decision Making</li><li>Customer-Centric Mindset</li><li>Relationship Management</li><li>Project Management</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strategic Thinking</li><li>Commercial Acumen</li><li>Financial Management</li><li>Leadership &amp; People Development</li><li>Negotiation Skills</li><li>Business Planning</li><li>Change Management</li><li>Analytical &amp; Problem-Solving Skills</li><li>Excellent Communication &amp; Presentation Skills</li><li>Decision Making</li><li>Customer-Centric Mindset</li><li>Relationship Management</li><li>Project Management</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATIONS</h2><ul><li>Education: No high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: No high school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<p><h4>Position summary</h4> <p>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Responsible for assessing the risk in hotel work environment to minimizing associates’ illness and injury during work hours. Inspecting hazardous factors in the work environment, quality of equipment or facility that are used by associates. Lead the organization toward a healthy and safe work environment by advising, monitoring, and reporting in the workplace, and engaging staff in programs that verify safe practices in the workplace.</p> <p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Identify, develop, and close new business opportunities. • Manage the full sales cycle from prospecting to contract closure. • Build and maintain strong relationships with customers and key stakeholders. • Understand client business requirements and position ERP solutions effectively. • Collaborate with pre-sales and technical teams to deliver tailored demonstrations and proposals. • Achieve and exceed sales targets and KPIs. • Maintain accurate pipeline and forecasting information within CRM systems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong understanding of ERP systems and business processes.</li><li>Hands-on experience with ERP platforms such as Oracle NetSuite and Microsoft Dynamics 365 is highly desirable.</li><li>Knowledge of Artificial Intelligence (AI) technologies, use cases, and business applications is considered an advantage.</li><li>Proven track record of achieving sales targets.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Self-motivated and customer-focused mindset.</li></ul>

<ul><li><p>Develop and execute strategic Meta ad campaigns across Facebook, Instagram, and google to achieve client objectives like lead generation, sales, or brand awareness.</p></li><li><p>Conduct in-depth audience research and segmentation to identify high-value target groups and craft compelling ad creatives and copy tailored to their interests.</p></li><li><p>Manage campaign budgets meticulously, optimizing ad spend for maximum ROI and ensuring efficient allocation across different ad sets and placements.</p></li><li><p>Continuously monitor campaign performance using Meta Ads Manager and analytics tools, identifying trends and making data-driven adjustments to improve key metrics.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Marketing, Advertising, Communications, or a related field, demonstrating a foundational understanding of marketing principles.</p></li><li><p>Proven track record of managing successful Meta ad campaigns, ideally with demonstrable results and case studies.</p></li><li><p>Meta Certified Digital Marketing Associate or Professional certification, validating expertise in the platform's functionalities.</p></li><li><p>Minimum 1-3 years of hands-on experience specifically in paid social media advertising, with a focus on Meta platforms.</p></li></ul>

<p><h4>Position summary</h4> <p>Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p>About the location: Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p><p>About the Role Our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p><p>What You Will Do</p><ul><li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li><li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li><li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li><li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li><li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li><li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li><li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li><li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li><li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li><li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li><li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li><li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li><li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li><li>Maintain confidentiality of guest information and financial records.</li><li>Follow all hotel safety, security, emergency, and operational procedures.</li><li>Assist with special projects and additional duties as assigned by Spa Management.</li></ul><p>What You Bring</p><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li></ul><p>What We Offer</p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your hospitality and wellness expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p>Schedule &amp; Hours</p><p>Full time Job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><p></p></section>