Jobs In Al Manara
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<p>What you ll do: You will be responsible for the Talent Acquisition Process. Receiving and logging vacancies and staff needs from various departments and functions as per set staffing plans. Preparing and seeking approvals for announcing job vacancies through Internal Announcement, FHH web site, Recruiting agencies, LinkedIn and online recruitment web site Recommending and establishing agreements with Head Hunting and Recruiting agencies and service providers to ensure achievement of staffing targets and plans. Measuring and reporting response and effectiveness of jobs vacancies announcements Coordinating candidates interviewing and selection activities with concerned people and in line with set systems and procedures. Recommending, establishing, and implementing selection criteria to ensure selecting competent and skilled staff. Coordinating, reporting, and facilitating decision making in relation to selection and recruiting process and approving candidates in line with HR systems and procedures. Maintaining C.V database of applicants received through various recourses such as walk-ins, company website, received e-mails, referrals, job fairs, and from recruitment agencies. Utilizing HCM Oracle module and improving on current practices. Including creation positions, jobs and headcounts</p><p><strong>Desired Candidate Profile</strong></p><p>What you ll need: BSc in Business Administration, preferably a certificate in HR such as and not limited to SHRM-CP, PHRi, etc. 3-5 years experience in a similar job. Experience in drafting and reviewing job descriptions. Proven experience as a Recruitment Specialists preferably FMCG experience. Hands-on experience in headhunting. Excellent interpersonal, decision-making, and communication skill. Understanding of HR databases and applicant tracking systems. Fluent in English and Arabic. You will love this job if you have: Teamwork & interpersonal skills. Ability to form working relationships with people at all levels. Agility. Results Orientation.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an Automotive General Manager for a leading automotive agency in Jordan.</p><p><br></p><p><b>He should responsible for the overall leadership, strategic direction, and operational performance of the automotive business. The role oversees all dealership and distribution activities, including vehicle sales, after-sales service, parts operations, finance, marketing, customer experience, network development, and profitability. The General Manager ensures sustainable business growth while maintaining the highest standards of customer satisfaction, operational excellence, and compliance with manufacturer requirements.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Responsibilities</b></p><p><b>1. Business Strategy & Leadership</b></p><ul><li>Develop and implement the company's strategic business plan.</li><li>Establish annual business objectives, budgets, and performance targets.</li><li>Identify new business opportunities and market expansion initiatives.</li><li>Lead organizational transformation and continuous improvement programs.</li><li>Build a high-performance culture across all departments.</li></ul><p><b>2. Sales Management</b></p><ul><li>Achieve annual and monthly vehicle sales targets.</li><li>Monitor market trends, pricing strategies, and competitor activities.</li><li>Develop fleet, retail, corporate, and government sales channels.</li><li>Ensure effective inventory planning and stock management.</li><li>Improve sales conversion, profitability, and customer retention.</li></ul><p><b>3. After-Sales Operations</b></p><ul><li>Oversee service workshops, body shops, and spare parts operations.</li><li>Ensure high levels of customer satisfaction and service quality.</li><li>Monitor workshop productivity, efficiency, and technician utilization.</li><li>Improve warranty recovery and manufacturer compliance.</li><li>Optimize parts availability and inventory turnover.</li></ul><p><b>4. Financial Management</b></p><ul><li>Prepare and manage annual operating budgets.</li><li>Monitor revenue, gross profit, operating expenses, and cash flow.</li><li>Ensure achievement of profitability and return on investment targets.</li><li>Analyse financial performance and implement corrective actions.</li><li>Approve major expenditures and capital investments.</li></ul><p><b>5. Marketing & Customer Experience</b></p><ul><li>Develop marketing and brand awareness strategies.</li><li>Strengthen digital marketing and lead generation activities.</li><li>Monitor customer satisfaction (CSI) and Net Promoter Score (NPS).</li><li>Enhance customer loyalty and retention programs.</li><li>Protect and strengthen brand reputation.</li></ul><p><b>6. Operations Management</b></p><ul><li>Ensure efficient daily business operations.</li><li>Improve operational processes and productivity.</li><li>Implement policies, procedures, and quality standards.</li><li>Ensure compliance with health, safety, environmental, and legal regulations.</li><li>Maintain manufacturer standards and dealership operating procedures.</li></ul><p><b>7. Human Resources & Leadership</b></p><ul><li>Recruit, develop, and retain talented employees.</li><li>Conduct performance evaluations and succession planning.</li><li>Establish KPIs for department managers.</li><li>Promote employee engagement and professional development.</li><li>Foster teamwork, accountability, and continuous learning.</li></ul><p><b>8. Manufacturer & Stakeholder Relations</b></p><ul><li>Maintain strong relationships with OEMs, suppliers, financial institutions, and government authorities.</li><li>Lead business reviews with manufacturers.</li><li>Negotiate commercial agreements and incentive programs.</li><li>Ensure compliance with manufacturer standards and reporting requirements.</li></ul><p><b>9. Risk Management & Compliance</b></p><ul><li>Ensure legal and regulatory compliance.</li><li>Manage business risks and internal controls.</li><li>Protect company assets and confidential information.</li><li>Ensure adherence to corporate governance policies.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Vehicle Sales Volume</li><li>Market Share</li><li>Gross Profit</li><li>Net Profit</li><li>EBITDA</li><li>Operating Margin</li><li>Customer Satisfaction Index (CSI)</li><li>Net Promoter Score (NPS)</li><li>Service Absorption Rate</li><li>Workshop Productivity</li><li>Workshop Efficiency</li><li>Parts Gross Profit</li><li>Parts Inventory Turnover</li><li>Warranty Recovery Rate</li><li>Inventory Ageing</li><li>Employee Retention Rate</li><li>Employee Engagement Score</li><li>Budget Achievement</li><li>Cash Flow Performance</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Automotive Engineering, Marketing, Finance, or a related field.</li><li>MBA or Master's degree is preferred.</li><li>Minimum 10–15 years of automotive industry experience.</li><li>At least 5 years in a senior management or General Manager role.</li><li>Experience with automotive dealerships, distributors, or OEMs.</li><li>Strong financial and commercial management skills.</li></ul><p><b>Knowledge & Skills</b></p><ul><li>Strategic planning</li><li>Automotive retail and distribution management</li><li>Financial analysis and budgeting</li><li>Leadership and people management</li><li>Negotiation and communication</li><li>Customer relationship management</li><li>Dealer Management Systems (DMS)</li><li>Microsoft Office Suite</li><li>Data analysis and reporting</li><li>Business development</li><li>Project management</li><li>Change management</li><li>Problem-solving and decision-making</li></ul><p><b>Personal Competencies</b></p><ul><li>Visionary leadership</li><li>Strong commercial acumen</li><li>Results-oriented mindset</li><li>High ethical standards</li><li>Excellent interpersonal skills</li><li>Ability to work under pressure</li><li>Analytical thinking</li><li>Adaptability and resilience</li><li>Customer-centric approach</li><li>Strong decision-making ability</li></ul><p><b>Working Conditions</b></p><ul><li>Full-time executive position.</li><li>Frequent travel to branches, dealerships, manufacturers, and business partners.</li><li>Participation in management meetings, manufacturer conferences, and industry events.</li><li>Flexible working hours based on business requirements.</li></ul><p><br></p></div>
<p>Key Assignments: Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity. Actively contribute to the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic, and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations, and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency, and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up-to-date and knowledgeable about home furnishing, retailing, and trends in order to contribute to workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions. Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities, and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is minimized, and stay aware of the importance of safety and the visual impact for visitors at all times. Any security breaches must be notified concerned authority and manager. Be aware of all security-related emergency responses and follow the policy and procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Interior Design, Architecture, or a closely related field.</li><li>Relevant experience in interior design and retail environments, with hands-on involvement in home furnishing implementation.</li><li>Excellent communication skills in English.</li><li>Proficient in relevant design software (e.g., AutoCAD, Revit).</li><li>Strong visual competence with a keen eye for aesthetics and detail.</li><li>Flexible and hands-on approach, with the ability to prioritize tasks and meet deadlines.</li><li>Passion for home furnishing, retail, and understanding how people live at home; able to draw, visualize, and present ideas clearly.</li><li>Confident in engaging and communicating effectively with different stakeholders in various situations.</li><li>Enthusiastic team player who collaborates well with others.</li><li>Ability to combine commercial thinking, aesthetic sense, and practical execution.</li></ul>
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