Call Center Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b style="font-size: 11px;">Responsibilities</b></p><p><b>Vulnerability Management</b></p><ul><li>Aggregates, analyzes, and prioritizes vulnerabilities identified from multiple sources, including Application security testing, Infrastructure and network vulnerability scans, External attack surface monitoring and threat intelligence feeds.</li><li>Performs risk-based triage of vulnerabilities considering exploitability, business impact, and threat context.</li><li>Coordinates remediation activities with IT, infrastructure, and application owners.</li><li>Tracks remediation progress and validate closure of vulnerabilities.</li><li>Maintains vulnerability of metrics, dashboards, and regular status reports.</li></ul><p><b>Incident Handling &amp; Response</b></p><ul><li>Actively supports SOC operations in the detection, analysis, containment, and remediation of security incidents as per the followings:</li><li>Monitors SIEM, EDR, and security tools in real time; triages and classifies incoming alerts as true or false positives.</li><li>Executes predefined playbooks and standard operating procedures (SOPs) for common alert types (phishing, malware, brute force).</li><li>Performs basic IOC lookups using threat intelligence platforms and open-source tools.</li><li>Documents all incidents in the ticketing system with accurate severity, context, and initial findings.</li><li>Escalates confirmed or complex incidents to Tier 2 with complete supporting evidence.</li><li>Report recurring false positives and log ingestion gaps to support detection tuning.</li></ul><p><b>Governance &amp; Continuous Improvement</b></p><ul><li>Ensure alignment of vulnerability and incident management activities with internal security policies and risk management practices.</li><li>Identifies systemic weaknesses and recurring issues and proposes pragmatic improvement actions.</li><li>Provides regular reporting to security leadership on vulnerability trends, incident insights, and risk exposure.</li><li>Provides active support during security incidents and events that affect organizational assets, including intellectual property, sensitive data, and the organization s reputation.</li><li>Provides strategic risk guidance for IT projects, including the evaluation and recommendation of technical controls.</li><li>Ensures that security programs comply with relevant rules, regulations, policies and standards to minimize or eliminate risks and audit findings.</li><li>Monitors the external threat environment for emerging threats and advises relevant stakeholders on the appropriate courses of action.</li><li>Performs technical security assessments and develops strategies for remediating vulnerabilities and risks identified.</li><li>Provides active support to users for daily security requests including SASE requests, web flittering, firewall requests.</li></ul><p><b>Competencies</b></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Following Instructions and Procedures.</li><li>Strong analytical skills and creativity.</li><li>Applying Technical Expertise.</li><li>Service oriented and ability to establish and maintain effective working relations.</li><li>Commitment to continuous learning, willingness to keep abreast of new developments in the field of information technology.</li><li>Problem solving skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education</b></p><p>Advanced university degree (master's or equivalent) from an accredited educational institution in Information Technology or related field.</p><p><b>Job - Specific Qualification</b></p><p>Not available.</p><p><b>Work Experience</b></p><p>Advanced university degree (master's or equivalent) from an accredited educational institution in Information Technology or related field is required.</p><p>Minimum six (6) years of relevant professional experience is required.</p><p>Demonstrated expertise in vulnerability management is required.</p><p>Experience in Security Operations Center (SOC), systems and infrastructure management, and/or application security is required.</p><p>Excellent command of English and Arabic (both spoken and written) is required.</p><p><b>Professional cybersecurity certifications related to vulnerability management, such as Certified Ethical Hacker (CEH), CompTIA Security+ / PenTest+, GIAC certifications, or Offensive Security Certified Professional (OSCP) is desirable.</b></p><p><b>Knowledge of Palestine refugees and/or humanitarian response and development in the Middle East context is desirable.</b></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Network Administrator II leads a team in various maintenance evolutions, as well as advises Military and Civilian customers on Post/Camp/Station and enterprise level information technology (IT) solutions when appropriate. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p><strong>BASELINE:</strong></p><ul><li>Cisco: CCNA Security ( Cannot be used as a dual qualifier)</li><li>Cisco: CCNP Security ( Cannot be used as a dual qualifier)</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>CompTIA: Security+ ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul><p><strong>COMPUTING ENVIRONMENT (CE):</strong></p><ul><li>Cisco: CC-DN-P: DevNet Professional</li><li>Cisco: CCIE: Collaboration</li><li>Cisco: CCIE: Enterprise Infrastructure</li><li>Cisco: CCIE: Enterprise Wireless</li><li>Cisco: CCIE: Routing &amp; Switching</li><li>Cisco: CCIE: Security</li><li>Cisco: CCIE: Service Provider</li><li>Cisco: CCNA</li><li>Cisco: CCNA: Routing and Switching</li><li>Cisco: CCNA: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNA: Service Provider</li><li>Cisco: CCNP: Collaboration</li><li>Cisco: CCNP: Enterprise</li><li>Cisco: CCNP: Routing &amp; Switching</li><li>Cisco: CCNP: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNP: Service Provider</li></ul><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Project Context These ToR are developed within the framework of the program (hereinafter the Convenio) entitled "Strengthened the active participation of women (Jordanians, Syrian Refugees, Youth and Women with Disabilities - WwD) with a comprehensive approach to rights in Jordan", funded by the Spanish Cooperation AECID and the Barcelona City Council. Alianza por la Solidaridad is part of a consortium formed by three Spanish NGOs (Alianza, MPDL and NOVACT), of which Movement for Peace MPDL is the lead organization for this intervention, along with the local partners: Be Positive; Community Based Rehabilitation Center (CBR); I Dare; and Housewives Association (HSF). The direct local partner of Alianza is HSF. This Convenio will last until early 2027. Its general objective is to Contribute to a life free of violence for women, preventing economic, gender, community and digital violence and it includes 3 specific objectives: - SO1 : Promote the sustainable and inclusive economic empowerment of Jordanian and refugee women, with special attention to young women and women with disabilities. - SO2 : Improve the system of protection, prevention and response to gender violence in Mafraq, Zarqa and Amman. - SO3 : Strengthen the leadership of Jordanian and refugee women, paying special attention to young women and/or women with disabilities, in peace building, preventing violent conflicts and promoting resilience in their communities. Alianza is coordinating the implementation of SO2, in which these ToR are framed.</span></p><p>Project Objectives Specific Objective 2: Improve the system of protection, prevention and response to gender violence in Mafraq, Zarqa and Amman, will be achieved through the following outcomes: - SO2. O1. Women and WwD (Jordanians and refugees) surviving or at risk of GBV have access to prevention, detection, care and referral services with high quality standards. - SO2. O2. Strengthened the favorable environment at the community level for the prevention and detection of gender violence and the promotion of women's rights, from the female leadership. - SO2. O3. Reinforced the joint strategy of partner organizations to guarantee the protection and empowerment of women and WwD (Jordanians and refugees) from a comprehensive perspective. These ToR are mainly related to Outcome 2 of Specific Objective 2, more specifically with the activity A2.2.4 Piloting and development of a protection kit to avoid potential negative impacts on women's security derived from their economic empowerment . The goal of this activity is to develop and disseminate a set of tools grounded in experience to serve as a guide for any organization seeking to launch economic empowerment programs, ensuring protection and an approach based on the principle of do no harm .</p><p>CONSULTANCY Summary of the Process The consultant (or consultancy group) will conduct an analysis of various economic empowerment initiatives carried out both within and outside the project consortium to identify key aspects and best or worst practices related to the risks faced by women participating in these programs and their protection. Based on this analysis and knowledge of the sector, the consultant will develop intervention guidelines for organizations working on women s economic empowerment (entrepreneurship/self-employment or employment) that will ensure potential risks are taken into account and prevent unintended consequences in terms of protection against violence and discrimination.</p><p>Objective and Outputs of the Consultancy The project aims to develop comprehensive, practical, and useful guidelines or a toolkit to ensure the protection against and prevention of gender-based violence at all stages of economic empowerment programs. This toolkit will serve as a reference for any stakeholder (community organizations, NGOs, public institutions) that implements economic empowerment programs for vulnerable women or intends to do so in the future. Prior to this, the consultant will analyze real-world cases carried out by partners in order to better understand the challenges, main obstacles, and risks related to the protection of women and the prevention of gender-based violence in this type of interventions. The specific expected outputs are as follows: • Conduct a thorough analysis of current/recent experiences of economic empowerment initiatives for women, identifying: practices that entail or might entail risks of GBV or any other protection risk; short-term impact of the initiatives on (risk of) GBV by women participants; solutions/recommendations to bridge these gaps; good practices implemented to ensure protection and/or avoid (further) GBV and discrimination throughout the program cycle, especially for those women already at risk. • Develop a comprehensive and user-friendly toolkit to ensure protection for women in economic empowerment programs, especially those addressed to vulnerable women. The toolkit must cover the whole program cycle, addressing at the very least: Design, planning, implementation, monitoring, evaluation. • Train Alianza-AA staff, partners and other relevant stakeholders in understanding and using these guidelines/toolkit. All the process will be guided by the following principles: • Human rights-based approach (HRBA) , ensuring a thorough analysis of the root causes of protection risks and treating participant women as right-holders. • Survivor-centered approach, that will guide the consultants in their engagement with persons who have experienced GBV or may be at risk of it. This principle will also be integrated in the contents of the toolkit. • Intersectionality. The process and the developed tools will account for and be responsive to the different rights, needs and risks attached to different sources of vulnerability added to gender discrimination such as age, disability, sexual orientation, religion, ethnicity, etc. • Do no harm. The concept of do no harm means that humanitarian organizations must strive to minimize the harm they may inadvertently be doing by being present and providing assistance. Such unintended negative consequences may be wide-ranging and extremely complex. Protection actors can reinforce the do no harm principle in their GBV-related work through careful attention to the human rights-based, survivor centred, community-based and systems approaches described below.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Gender Studies, Social Work, Psychology, or related fields relevant to the assignment. • Proven knowledge of GBV and protection issues, including key concepts, approaches and relevant stakeholders and frameworks at local and international level. • Proven experience in GBV and protection programming. • Proven experience in participatory analysis and assessments. • Experience working with vulnerable communities, especially with women survivors or at risk of GBV. • Strong research and facilitation skills, with a focus on participatory methodologies. • Ability to develop innovative and user-friendly training materials. • Excellent communication and interpersonal skills. • Understanding of the local context and cultural dynamics related to GBV and gender issues in Jordan. • High or native level of Arabic. • High level of English.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The role will support budgeting activities, short- and long-term forecasting, financial analysis, and performance reporting across the organization, with a strong focus on forecast accuracy and management insights.&nbsp;</p><br><br>Job Description <br><ul> <li>Lead and support the development, consolidation, and monitoring of annual budgets, rolling forecasts, and long-range financial plans.</li> <li>Prepare and maintain short-term, medium-term, and multi-year financial forecasts, including key assumptions and business drivers.</li> <li>Perform detailed variance analysis (Budget vs. Actuals, forecast vs. Actuals) and provide clear explanations of performance drivers.</li> <li>Prepare management reports, dashboards, and presentations to support senior management and regional stakeholders.</li> <li>Work closely with business units, cost center owners, and regional finance teams to validate data, challenge assumptions, and improve forecast quality.</li> <li>Support cost control, resource allocation, margin analysis, and profitability analysis across products, entities, and regions.</li> <li>Assist in maintaining financial controls related to budgeting and forecasting processes, ensuring alignment with internal policies and guidelines.</li> <li>Support the enhancement of budgeting models, forecasting methodologies, and planning processes to improve accuracy and efficiency.</li> <li>Utilize SAP and other FP&amp;A tools to support planning, reporting, and data integrity.</li> <li>Identify opportunities to automate and streamline Excel-based processes and reporting.</li> <li>Act as a technical reference and support point for junior team members on budgeting and forecasting matters.</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>3-5 years of experience in budgeting, forecasting, FP&amp;A, or financial analysis roles.</li> <li>Strong hands-on experience in short-term forecasting, rolling forecasts, and long-term financial planning.</li> <li>Solid understanding of financial statements, cost structures, variance analysis, and performance management.</li> <li>Advanced Excel skills (lookups, pivot tables, Power Query, data validation); VBA/Macros is a plus.</li> <li>Experience with ERP and planning systems (e.g., SAP, FP&amp;A tools) is highly preferred.</li> <li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li> <li>Good communication skills, with the ability to explain financial information clearly to non-finance stakeholders.</li> <li>Bachelor’s degree in finance, Accounting, Economics, or a related field.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<p><h4>Description</h4> <p><strong>Key responsibilities</strong></p> <ul> <li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li> <li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li> <li>Monitor customer health, usage, spend trends, and churn risks proactively</li> <li>Drive customer retention and reduce churn across the assigned portfolio</li> <li>Identify expansion and upsell opportunities where relevant</li> <li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li> <li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li> <li>Ensure customers are utilizing the platform correctly and adopting relevant features</li> <li>Handle escalations professionally and maintain strong customer communication</li> <li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li> <li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li> <li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li> <li>Strong communication and relationship-building skills</li> <li>Strong organizational and follow-up skills</li> <li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li> <li>Commercial awareness and ability to identify customer risk and growth opportunities</li> <li>Ability to work cross-functionally with multiple internal teams</li> <li>Problem-solving mindset and ability to handle customer escalations calmly</li> <li>Fluent in English and Arabic</li> </ul> <p><strong>Nice-to-have skills</strong></p> <ul> <li>Experience working in SaaS, telecom, cloud, or contact center environments</li> <li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li> <li>Understanding of customer retention and revenue metrics</li> <li>Experience handling operational workflows and customer lifecycle management</li> <li>Experience working with SMB or scaled customer portfolios</li> <li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li> </ul> <p><strong>What success looks like in this role</strong></p> <ul> <li>Maintaining strong retention across the assigned portfolio</li> <li>Proactively identifying and reducing churn risks</li> <li>Efficiently managing a large number of customer accounts without compromising customer experience</li> <li>Driving customer engagement and platform adoption</li> <li>Maintaining strong operational discipline and customer follow-up</li> <li>Supporting revenue growth and protection initiatives across the portfolio</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Key responsibilities</strong></p> <ul> <li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li> <li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li> <li>Monitor customer health, usage, spend trends, and churn risks proactively</li> <li>Drive customer retention and reduce churn across the assigned portfolio</li> <li>Identify expansion and upsell opportunities where relevant</li> <li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li> <li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li> <li>Ensure customers are utilizing the platform correctly and adopting relevant features</li> <li>Handle escalations professionally and maintain strong customer communication</li> <li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li> <li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li> <li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li> <li>Strong communication and relationship-building skills</li> <li>Strong organizational and follow-up skills</li> <li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li> <li>Commercial awareness and ability to identify customer risk and growth opportunities</li> <li>Ability to work cross-functionally with multiple internal teams</li> <li>Problem-solving mindset and ability to handle customer escalations calmly</li> <li>Fluent in English and Arabic</li> </ul> <p><strong>Nice-to-have skills</strong></p> <ul> <li>Experience working in SaaS, telecom, cloud, or contact center environments</li> <li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li> <li>Understanding of customer retention and revenue metrics</li> <li>Experience handling operational workflows and customer lifecycle management</li> <li>Experience working with SMB or scaled customer portfolios</li> <li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li> </ul> <p><strong>What success looks like in this role</strong></p> <ul> <li>Maintaining strong retention across the assigned portfolio</li> <li>Proactively identifying and reducing churn risks</li> <li>Efficiently managing a large number of customer accounts without compromising customer experience</li> <li>Driving customer engagement and platform adoption</li> <li>Maintaining strong operational discipline and customer follow-up</li> <li>Supporting revenue growth and protection initiatives across the portfolio</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Supporting developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Monitors all day to day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p><strong>Managing and conducting human resource activities</strong></p> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on the job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting developing & executing sales strategies</h4> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <h4>Maximizing revenue</h4> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Monitors all day to day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Analyzing & reporting on sales and financial data</h4> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <h4>Managing and conducting human resource activities</h4> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on the job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting developing & executing sales strategies</h4> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <h4>Maximizing revenue</h4> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Monitors all day to day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Analyzing & reporting on sales and financial data</h4> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <h4>Managing and conducting human resource activities</h4> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on the job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Ensures that a customer recognition program is in effect throughout Sales.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Developing & executing sales strategies</strong></p> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <p><strong>Maximizing revenue</strong></p> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <p><strong>Managing sales activities</strong></p> <ul> <li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><strong>Analyzing & reporting on sales and financial data</strong></p> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists Revenue Management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Ensures that a customer recognition program is in effect throughout Sales.</li> <li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing &amp; Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing &amp; Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Utilizes all available on the job training tools for employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><br></p> <p> <b><u>About the Position</u> </b></p> <p>The Center for Civilians in Conflict (CIVIC) seeks an experienced <span>Senior Program Manager to lead the implementation, operational management, and strategic development of its Yemen portfolio.</span> <br> </p> <p> <br> </p> <p>Based in Amman, the Senior Program Manager will oversee programme implementation across Yemen, while ensuring high-quality delivery, donor compliance, financial stewardship, and operational effectiveness. The position serves as the principal day-to-day manager of the Yemen programme and works closely with country-based teams, partners, donors, and regional stakeholders to advance CIVIC's mission of improving the protection of civilians.<br> </p> <p> <br> </p> <p>The Senior Program Manager will supervise programme staff, manage institutional donor grants, contribute to strategic growth, and represent CIVIC with humanitarian, governmental, and international partners.</p> <p> <br> </p> <p> <span>Location: Amman, Jordan</span> </p> <p> <span>Travel: Frequent travel to Yemen (subject to security and access), Oman, Saudi Arabia, Egypt, and other regional locations as required.</span> </p> <p>Reports to: Country Director, Yemen</p> <p> <br> </p> <p> <b><u>Key Responsibilities</u> </b></p> <ol> </ol> <p> <br> </p> <p> <em>Programme Leadership and Management</em> </p> <ul> <li> <span>Lead the implementation of CIVIC's Yemen programme portfolio.</span> </li> <li> <span>Ensure programmes are delivered on time, within budget, and in accordance with donor requirements. </span> </li> <li> <span>Oversee project planning, implementation, monitoring and adaptive management. </span> </li> <li> <span>Provide technical and managerial guidance to programme teams. </span> </li> <li> <span>Identify operational risks and develop mitigation measures. </span> </li> <li> <span>Ensure integration of Protection of Civilians principles across all programme activities. </span> </li> <li> <span>Support programme learning, quality assurance and organizational accountability.</span> <br> </li> </ul> <p> <br> <br> </p> <p> <em> <span>Grant and Donor Management</span></em> </p> <ul> <li>Lead management of multiple institutional donor grants.</li> <li>Ensure compliance with donor contractual requirements and CIVIC policies.</li> <li>Prepare high-quality narrative reports. </li> <li>Coordinate budget revisions, no-cost extensions and grant amendments.</li> <li>Maintain regular communication with donors.</li> <li>Coordinate internal grant management processes across programme, finance and operations teams. <br> </li> </ul> <p> <em>Financial Management</em> </p> <ul> <li>Manage programme budgets and forecasts. </li> <li>Monitor expenditures against approved budgets.</li> <li>Support financial planning and budget development. </li> <li>Ensure efficient utilization of programme resources.</li> <li>Work closely with finance staff to ensure timely financial reporting and compliance. <br> </li> </ul> <p> <em> <span>Operational Management</span> </em> </p> <ul> <li>Coordinate programme operations across multiple locations.</li> <li>Support recruitment, procurement, logistics and administrative planning.</li> <li>Ensure operational systems support effective programme implementation.</li> <li>Contribute to security planning and operational risk management.</li> <li>Coordinate with regional and headquarters teams to resolve operational challenges. <br> </li> </ul> <p> <em> <span>Business Development</span> </em> </p> <ul> <li>Identify opportunities for programme growth.</li> <li>Lead or contribute to proposal development.</li> <li>Prepare concept notes and project designs.</li> <li>Develop budgets and implementation plans for new funding opportunities.</li> <li>Support donor engagement and strategic partnerships. <br> </li> </ul> <p> <em> <span>Representation and Partnerships</span> </em> </p> <ul> <li>Represent CIVIC with donors, UN agencies, NGOs, civil society organizations, and relevant authorities.</li> <li>Build and maintain productive relationships with humanitarian and development partners.</li> <li>Engage with protection, humanitarian coordination and security sector actors as appropriate.</li> <li>Participate in coordination forums and working groups.</li> <li>Promote CIVIC's mission and technical expertise externally. <br> </li> </ul> <p> <em>Staff Management</em> </p> <ul> <li>Supervise programme staff.</li> <li>Support staff development and performance management.</li> <li>Foster collaboration across programme, operations and technical teams.</li> <li>Promote a positive and inclusive team culture.</li> </ul> <p> <br> </p> <p><b>KeyQualifications</b></p> <p> <em>Education</em> </p> <ul> <li>Master's degree in International Relations, Conflict Studies, Political Science, International Development, Humanitarian Affairs, Public Administration, or another relevant field.</li> </ul> <p> <em>Experience</em> </p> <ul> <li> <span>Minimum seven (7) years of progressively responsible experience managing complex humanitarian, stabilization, peacebuilding or protection programmes.</span> </li> <li> <span>Demonstrated experience managing programmes in Yemen is essential.</span> </li> <li> <span>Experience working within the humanitarian response in Yemen, including coordination with national and international partners. </span> </li> <li> <span>Experience with ECHO is essential</span> </li> <li> <span>Proven experience managing multi-million-dollar institutional donor grants.</span> </li> <li> <span>Strong experience in programme cycle management.</span> </li> <li> <span>Experience developing proposals and securing institutional funding. </span> </li> <li> <span>Experience managing programme budgets and financial oversight.</span> </li> <li> <span>Experience supervising multidisciplinary and multicultural teams. </span> </li> <li> <span>Experience working in insecure and conflict-affected environments. </span> <br> </li> </ul> <p> <em> <span>Technical Competencies</span> </em> </p> <ul> <li> <span>Excellent programme management skills.</span> </li> <li> <span>Strong grant and contract management. </span> <br> </li> <li><br></li></ul>

<strong>Responsibilities</strong> <br> <br> <ul> <li>Responsible for performing all duties required for the operation of installation services. Duties include, but are not limited to, cashier, customer service, bartending, lounge support, basic maintenance and cleaning, inventory, stocking, basic technical equipment assistance, event setup and break down, tour &amp; trips guide, etc. as specified in the Performance Work Statement.</li> <li>Responsible for monitoring and performing escort duties for the LN workforce in accordance with 332 AEWI and AFCENTI 32-1002 and shall obtain an escort badge.</li> <li>Provide excellent customer service and performs related tasks in all functional areas of recreational services.</li> <li>Responsible for the maintenance and condition of the equipment in each facility. Shall implement and maintain procedures for tracking and issuing CAC equipment to guests.</li> <li>Shall provide complimentary snacks such as popcorn during hours of operation.</li> <li>Shall perform alcohol sales and maintain accurate inventory in accordance with established AF, AFCENT and EFSS procedures.</li> <li>Shall establish and maintain appropriate inventory levels and complete weekly inventory of all equipment and supplies.</li> <li>Shall ensure bottled water is transported and stocked in clean refrigeration units for guests.</li> <li>Shall provide set up and breakdown of Government furnished equipment such as tables, chairs, music system, ice chests, stages, etc.</li> <li>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</li> <li>Responsible for completing all assigned Vectrus and Government required training courses Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment, and tools).</li> <li>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Shall perform as supplemental personnel as needed for all Installation Service functional areas.</li> <li>Performs other duties as assigned in accordance with contractual, functional, and mission requirements.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Education/Certifications:</strong> </p> <ul> <li>Must have a high school diploma or equivalent</li> <li>Must have at the time of offer and maintain a valid U. S. SECRET or Interim Secret Security Clearance. Clearance will be verified upon offer.</li> <li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License, and International Driver s License.</li> <li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li> <li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li> <li>Must be able to read, write, speak, and understand English fluently.</li> <li>Must be able to pass MOD18 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> <li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological and nuclear) defense training.</li> <li>Training includes the successful fit testing of DoD provided protective gear.</li> <li>Must have a Serve-Safe Alcohol Awareness certification if assigned to Lounge/Bartender work.</li> <li>Must have CPR/AED/First Aid certification to work in any Fitness Center.</li> </ul> <p> <strong>Experience:</strong> </p> <ul> <li>A minimum of one year of working in customer service with retail, hotel front desk operations and/or restaurant experience. Prior Air Force experience in Services career field preferred.</li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The SOC Analyst - Tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH s Managed Security Operations Center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p><p>Responsibilities:</p><ul><li><strong>Security Monitoring &amp; Event Analysis</strong></li><ul><li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li><li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, Endpoint Detection &amp; Response (EDR) tools, Firewalls, Email security gateways, Web security solutions and Cloud security platforms</li><li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li><li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li><li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li></ul><li><strong>Incident Triage &amp; Escalation</strong></li><ul><li>Perform first-level analysis and triage of security alerts and events.</li><li>Create and manage incident tickets within approved incident management platforms.</li><li>Categorize incidents based on Severity, Impact, Urgency and Threat classification</li><li>Escalate validated incidents to SOC Analyst - Tier 2 teams in accordance with approved escalation procedures.</li><li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li><li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li></ul><li><strong>SIEM Operations &amp; Security Monitoring</strong></li><ul><li>Utilize SIEM platforms to Monitor security events, Review alerts, Execute predefined searches and queries, Support basic investigations</li><li>Support operational activities including Alert validation, Monitoring dashboard review, Log analysis and Security event correlation</li><li>Assist with identifying false positives and escalating tuning recommendations where required.</li><li>Support the overall effectiveness and reliability of monitoring operations.</li></ul><li><strong>Documentation &amp; Reporting</strong></li><ul><li>Maintain accurate records of investigations, observations, and escalation activities.</li><li>Document security incidents and monitoring activities in accordance with operational procedures.</li><li>Participate in shift handovers and ensure continuity of investigations between teams.</li><li>Support operational reporting and SOC performance metrics activities.</li></ul><li><strong>Governance, Compliance &amp; Operational Excellence</strong></li><ul><li>Follow approved SOC procedures, playbooks, and operational standards.</li><li>Ensure compliance with Internal security policies, Customer contractual obligations and NCSC Jordan licensing requirements</li><li>Handle customer information with strict confidentiality and professionalism.</li><li>Participate in training, simulation exercises, and continuous improvement initiatives.</li><li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li></ul></ul><p>Our Culture &amp; Code of Conduct:</p><p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or intermediate diploma from a recognised institution.</p><p>At least 6 months of practical cybersecurity experience.</p><p>At least one valid NCSC-approved SOC certification like (CSA,GSOC,GCIA),CTIA, Blue Team Level 1, or Cisco CyberOps Associate) or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</p><p>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</p><p>Foundational networking and operating-system knowledge is preferable.</p><p>Prior internship or junior SOC experience is preferable.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs &amp; other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br> <p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image &amp; reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br> <p><strong><u>&nbsp;Key Result Areas</u></strong></p><br> <ul> <li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li> <li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li> <li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li> <li><span>Implement territory coverage plan (No. of sales call &amp; Visit frequency)</span></li> <li><span>Delivers customer-centric activities in coordination with Line Manager</span></li> <li><span>Maintains records system, daily reports, customer profile &amp; marketing feedback reports.</span></li> <li><span>Plans work schedules and weekly and monthly timetables. </span></li> <li><span>Submits daily &amp; monthly report and CRM reports as per country reporting system.</span></li> <li><span>Participate and contribute in all company meetings &amp; present the Territory snapshot </span></li> <li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li> <li><span>Ensure self-learning, knowledge updating, building desired skill &amp; competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li> </ul> <p><strong><u><span>Territory Development &amp; Strategy Implementation</span></u></strong></p><br> <ul> <li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager &amp; Marketing Manager</span></li> <li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical &amp; Marketing Department</span></li> <li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li> <li><span>Stays informed about the important activities of health services in a particular area.</span></li> <li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li> <li><span>Responsible for ongoing prospecting for new business opportunities.</span></li> </ul> <p><strong><u>Core Competency</u></strong></p><br> <ul> <li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability &amp; ownership</span></li> <li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li> <li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li> <li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li> <li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li> <li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li> </ul> <p><strong><u>Qualifications, </u></strong></p><br> <p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br> <ul> <li><span>Bachelor’s degree in pharmacy is mandatory.</span></li> <li><span>Minimum 2-4 years of experience in the pharmaceutical industry.</span></li> <li><span>Must possess strong working knowledge of Distributor/Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country).</span></li> <li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc.</span></li> <li><span>Proven ability to build strong partnerships with the own country teams, Marketing &amp; Medical teams in HO.</span></li> </ul> </div>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul><p><strong>Further Info:</strong></p><ul><li>Working hours are 08:30 17.00 Sunday to Thursday</li><li>The role is in Jordan</li><li>Friendly and fun working environment</li><li>Hybrid working</li><li>Flexitime</li><li>A competitive compensation package which includes great benefits</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Planning & organizing:</h4> <ul> <li>Review and update logbook</li> <li>Check equipment</li> <li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li> <li>Oversee the day to day operations</li> <li>Report regularly on happenings to supervisors / night manager (if on shift)</li> <li>Monitor employees performance / coaching</li> <li>Fire procedure</li> <li>First aid procedures</li> <li>Handle guest complaints and report to manager</li> <li>Implement and coordinate the front office OSM</li> <li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li> <li>Be fully aware of the talk of the walk for the day</li> <li>Proper grooming at all times</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li> <li>Ensure panic report is printed during the shift at least twice</li> </ul> <h4>Operations:</h4> <ul> <li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li> <li>Register and process check-in for all arrivals</li> <li>Update and check guest information into the computer after a complete check-in</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li> <li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li> <li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li> <li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li> <li>Handle issuance of guest room key cards and ensure effective control for guest security</li> <li>Check and convey messages to guests</li> <li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li> <li>Check the paymaster and assist supervisors to have no paymasters pending</li> <li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li> <li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li> <li>File daily reception report and documents systematically</li> <li>Print panic report at least twice a shift</li> <li>Attend briefings; take notes and action with appreciated follow up</li> <li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li> <li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li> <li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li> <li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li> <li>Maintain perfect grooming at all times</li> <li>Drive upselling</li> <li>Carry out any other reasonable task (which may not be stated here) as requested</li> </ul> <h4>Core behaviours</h4> <p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p> <p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p> <p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p> <p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p> <p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p> <p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p> <p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:</p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Planning & organizing:</h4> <ul> <li>Review and update logbook</li> <li>Check equipment</li> <li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li> <li>Oversee the day to day operations</li> <li>Report regularly on happenings to supervisors / night manager (if on shift)</li> <li>Monitor employees performance / coaching</li> <li>Fire procedure</li> <li>First aid procedures</li> <li>Handle guest complaints and report to manager</li> <li>Implement and coordinate the front office OSM</li> <li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li> <li>Be fully aware of the talk of the walk for the day</li> <li>Proper grooming at all times</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li> <li>Ensure panic report is printed during the shift at least twice</li> </ul> <h4>Operations:</h4> <ul> <li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li> <li>Register and process check-in for all arrivals</li> <li>Update and check guest information into the computer after a complete check-in</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li> <li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li> <li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li> <li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li> <li>Handle issuance of guest room key cards and ensure effective control for guest security</li> <li>Check and convey messages to guests</li> <li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li> <li>Check the paymaster and assist supervisors to have no paymasters pending</li> <li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li> <li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li> <li>File daily reception report and documents systematically</li> <li>Print panic report at least twice a shift</li> <li>Attend briefings; take notes and action with appreciated follow up</li> <li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li> <li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li> <li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li> <li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li> <li>Maintain perfect grooming at all times</li> <li>Drive upselling</li> <li>Carry out any other reasonable task (which may not be stated here) as requested</li> </ul> <h4>Core behaviours</h4> <p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p> <p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p> <p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p> <p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p> <p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p> <p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p> <p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:</p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>