Computer Technician Jobs - Amman Jordan
1664 Jobs Found
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p><strong>Housekeeping attendant</strong></p>
<p>You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.</p>
<p><strong>What’s in it for you:</strong></p>
<ul>
<li>Employee discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<p><strong>What you will be doing:</strong></p>
<ul>
<li>Clean all assigned guestrooms to standard</li>
<li>Take initiative to add a personalized experience for the guest</li>
<li>Take ownership of guests’ privacy and belongings, while ensuring exceptional service</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Warm and caring personality; previous housekeeping experience is an asset</li>
<li>Ability to anticipate and focus attention on guest needs, being professional and welcoming</li>
<li>Excellent organizational skills and time management</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Acuative : Acuative is a global leader in telecommunications solutions, delivering managed lifecycle services and cutting-edge technologies like Managed Services and Full Stack Observability to enterprises in retail, financial services, and public sectors. With over 40 years of expertise and a presence across multiple continents, we demystify complex technologies to empower our clients. We are seeking a talented Marketing and Sales Specialist to join our Amman office, driving lead generation for our business in the US and Middle East. Job Summary : The Marketing and Sales Specialist, based in Amman, Jordan, will be pivotal in generating high-quality leads to fuel Acuative s growth in the US and Middle East markets. This role involves leveraging ZoomInfo and LinkedIn Navigator for prospecting, matching and validating data, executing targeted email campaigns, managing leads in Salesforce, and creating new sales opportunities. The ideal candidate will also be proficient in using AI tools to accelerate content creation, build sales lead lists, develop social media content, and construct comprehensive 12-month marketing plans. If you re a strategic, tech-savvy professional passionate about telecom solutions, join us to make a global impact!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business, Communications, or a related field.</li><li>2+ years of experience in marketing, sales, or lead generation roles, ideally in telecom or technology sectors.</li><li>Proven success using ZoomInfo and LinkedIn Navigator for prospecting and lead identification.</li><li>Hands-on experience with Salesforce for CRM management and reporting.</li><li>Demonstrated ability to execute effective email marketing campaigns (experience with tools like HubSpot, Marketo, or Mailchimp a plus).</li><li>Demonstrated experience using AI tools and prompt engineering to generate marketing documents, sales lead lists, social media content, and multi-channel marketing plans.</li><li>Proficiency with AI platforms (e.g., ChatGPT, Claude, Gemini, or equivalent) and the ability to write effective prompts that produce accurate, on-brand outputs.</li><li>Skilled in using LinkedIn Navigator to build and engage prospect networks, particularly in the US and Middle East markets.</li><li>Strong analytical skills for matching and validating lead data with precision.</li><li>Excellent written communication skills for crafting compelling, region-specific content across email, social media, and marketing documents.</li><li>Proficiency in Salesforce, ZoomInfo, LinkedIn Navigator, and email marketing platforms.</li><li>Ability to develop and execute a 12-month marketing plan using AI-assisted research and planning tools.</li><li>Ability to manage multiple priorities in a fast-paced, cross-regional environment.</li><li>Familiarity with B2B sales processes and lead qualification frameworks.</li><li>Knowledge of telecommunications technologies.</li><li>Experience supporting business in the US and Middle East, with fluency in Arabic and English.</li><li>Familiarity with AI content governance practices to ensure accuracy and brand compliance in AI-generated outputs.</li><li>Experience planning and executing B2B events, trade shows, or webinars, including familiarity with webinar platforms such as Zoom Webinars, GoToWebinar, ON24, or similar tools.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Public Relations Marketing Leadership Skills Sales</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Founded in 2016, Alef Education (ALEFEDT on the Abu Dhabi Securities Exchange) is an award-winning AI powered learning solutions provider redefining K to 12 education. Headquartered in Abu Dhabi, the company serves approximately 2.0 million students and 84,000 educators across 19,000 schools in the UAE, Indonesia, and Morocco. Its flagship Alef Platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions Alef Pathways, Abjadiyat, and Arabits extend learning across subjects and languages. Through its innovative use of artificial intelligence, data insights, and culturally relevant content, Alef Education is transforming teaching and learning to advance equity, access, and excellence for every student. About The Role The Digital Marketing Manager is responsible for leading all digital marketing strategies for Alef Education products and services. The role will be responsible for working directly with product teams to design, implement, and manage the overall product marketing strategy, monitoring results to drive sales leads and enable achievement of revenue goals. Key Responsibilities: Digital Marketing Strategy - Lead development and implementation of digital marketing strategies to enable target market reach and sales objectives Work closely with product leadership to develop digital marketing strategies that accelerate engagement and drive sales leads Develop and implement detailed digital marketing strategic plans according to strategic objectives outlined to deliver product marketing and sales lead goals Responsible to manage calendar of digital marketing activities and events to maintain continuous awareness of the brand, products and accelerate opportunities for sales Drive demand for Alef Education products, positioning the organization on various social media platforms as a key strategic partner to meet client education objectives Use market research to support development of detailed digital marketing strategies and campaigns that align with and complement brand and product guidelines Develop and maintain relationships with existing and prospective digital media marketing partners, identifying trends and engaging platforms that maximize marketing results Monitor performance of digital marketing activities, adjusting and streamlining lead generation processes and effectively capitalize on opportunities to drive sales Support renewal and negotiation of vendor contracts with a mind for long term value and sustainable marketing performance Product Market Campaign Development - Lead the strategic development of product marketing campaigns to enable target market reach and lead generation objectives Develop and implement product marketing strategies designed to achieve lead generation and sales objectives for Alef Education products and services Design and implement detailed product marketing plans and concepts to maximize efficiency and performance of targeted goals within budget parameters Evaluate market conditions, leading market research and analysis to support development of detailed product marketing strategies and campaigns Collaborate with marketing and design teams to produce and delivery creative content that maximizes marketing results, aligned with brand and division strategies Monitor performance of product marketing effectiveness, adjusting and streamlining promotion and lead generation processes to enabling effective sales generation Digital Marketing Design & Implementation - Using a large variety of digital marketing tools, design, implement and monitor efficiency and performance of product marketing results Design and implement detailed digital media marketing strategies including but not limited to SEM, email, websites, and social media platforms to maximize efficiency and performance of targeted goals within budget parameters Collaborate with marketing and design teams to produce and deliver creative content that maximizes marketing results, aligned with brand and product strategies Develop and monitor Key Performance Indicators and dashboards that enable effective analysis, reporting and decision making with a notable ability to quickly identify and respond to patterns of marketing success or failure Work closely with Head of Business Development and Product teams to manage key performance indicators of active marketing campaigns and rapidly make adjustment when needed to maximize spend results Market Research - Lead analysis and development of marketing research to enable decision making on product marketing strategies based on trends and target market needs Utilize analysis to evaluate end-to-end customer experience and perception across multiple channels and customer touch points to influence marketing content Facilitates ongoing product team communication to ensure all key stakeholders are well informed and aligned on trends, data, and marketing achievements/obstacles Research and forecast future sales and performance trends Research competitors and capitalize on market activities to improve digital marketability of Alef Education products and services Track and periodically report industry and market trends in digital and product marketing to enable aligned and effective practices that deliver results across the organization Community Leadership - Responsible for managing communication and relationships across the organization in order to effectively lead and enable high performing teams to achieve their goals Build effective relationships with team members, inviting and facilitating problem solving and idea generation to help empower individual capabilities Train, coach and develop team members, ensuring clear expectations are communicated and regularly discussed in an open, collaborative team culture Evaluate and periodically review competencies throughout team, identifying areas for new training or further skill development to enable ongoing results Generate and share data driven reports about team performance, mission-related objectives and timelines Communicate expectations and routinely reviews and discusses feedback Establish schedules, processes, deadlines, and targeted results to enable ongoing improvement and ability to achieve improving results Conduct regular team meetings and one to one conversations to ensure all members are updated on relevant news, information, and best practices Provide the right tools and resources, ensuring teams are equipped to work productively and achieve key results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Marketing or a related discipline Experience working with marketing projects and promoting business initiatives Background in design and copywriting is a plus Familiar with product marketing tactics (e.g. integrated marketing campaigns) Working knowledge of marketing tools (Google Marketing Cloud, Salesforce Pardot, Socialbakers.. etc). Ability to communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process Experience in planning and participating in the launch of new features and products and briefing the press and PR teams about new products and conducting demonstrations. The ability to speak and write to a high standard is crucial. Gaining insight into customer needs and experiences. Ability to drive toward results, overcoming obstacles, bottlenecks and other risks as required Ability to quickly establish credibility, influence and trust with other team members in order to better drive results Ability to articulate priorities and revise plans to meet tight deadlines Familiarity with various project management practices and tools with the ability to implement and customize to the needs of the team and/or project Fluency in English and Arabic.</p><p></p></section>
<p><strong>Jordan Economic Reform Activity (ERA)</strong></p>
<p>Scope of Work</p>
<p><strong>Senior Public Private Partnerships (PPP) Financial Expert</strong></p>
<p><strong>Project Background:</strong></p>
<p>The Jordan Economic Reform Activity Task Order 1 (ERA TO1) is a 5-year, $54 million program funded by USG, which aims to support the Government of Jordan (GOJ) to prioritize and implement economic reforms. Through coordination with the GOJ, the Jordanian and international private sector, other donors, and Jordanian civil society, ERA TO 1 will (1) advance economic reforms, (2) strengthen the business enabling environment, (3) increase exports and local, regional, and international investments, and (4) respond to emerging priorities. </p>
<p>Public-Private Partnerships (PPPs) are a key mechanism for mobilizing private capital, improving public service delivery, and enabling the development of strategic infrastructure and public assets. As Jordan advances its reform priorities and strengthens private sector participation in public investment, government institutions responsible for PPP oversight continue to play a leading role in screening, structuring, and coordinating PPP opportunities across sectors.</p>
<p>While Jordan has an established legal and institutional framework governing PPPs, continued institutional strengthening is needed to build capacity in screening, structuring, and advancing PPP transactions. Strengthening the ability of government counterparts to assess transaction readiness, review financial documentation, and manage active pipeline projects remains a priority for deepening private sector participation in public investment.</p>
<p><strong>Purpose of the Assignment:</strong></p>
<p>ERA will engage a senior finance advisor to provide transactional advisory review support for PPP pipeline projects. Throughout the assignment, the advisor will deliver structured on-the-job support to government counterparts, integrating capacity building within core work processes.</p>
<p><strong>Responsibilities:</strong></p>
<p><strong>Task 1: Senior Transactional Advisory Review for PPP Pipeline Projects</strong></p>
<p>The Senior PPP Financial Expert will provide targeted transactional advisory review support for PPP projects currently under preparation. This assignment is designed to strengthen transaction readiness while deepening institutional capacity through direct engagement with active transactions.</p>
<p><strong>Task 1a: Senior Financial Advisory Review</strong></p>
<p>The Senior PPP Financial Expert will:</p>
<ul>
<li>Review the financial structuring of PPP projects, including revenue models, risk allocation frameworks, value-for-money assessments, and government support or guarantee mechanisms;</li>
<li>Assess the transaction readiness of pipeline projects from a financial perspective, identifying gaps in financial documentation, bankability considerations, or investor readiness;</li>
<li>Provide written financial review notes or assessment memoranda for each project reviewed, with specific, actionable recommendations;</li>
<li>Advise on financial terms and conditions in draft PPP contracts, concession agreements, or related transaction documents, with reference to international good practice;</li>
<li>Conduct targeted working sessions with government counterparts on financial review findings, providing explanations of financial analysis methodology and recommendations to support staff learning;</li>
<li>Contribute to a consolidated advisory review summary report covering all pipeline projects reviewed during this assignment.</li>
</ul>
<p><strong>Task 2: Structured On-the-Job Support</strong></p>
<p>The expert will deliver structured on-the-job support to government counterparts, parallel to the transactional advisory review work. The support is designed to build capacity to independently assess, manage, and advance PPP transactions over time, using live pipeline projects as the learning vehicle.</p>
<p><strong>Task 2a: Financial On-the-Job Support Component</strong></p>
<p>The Senior PPP Financial Expert will:</p>
<p><strong>Briefing & Debrief Sessions:</strong> Conduct structured briefings and debriefs with government counterparts following each financial review, explaining the methodology, findings, and recommendations in accessible, practical terms.</p>
<p><strong>Financial Review Frameworks:</strong> Guide government counterparts through core financial assessment frameworks, including revenue model evaluation, bankability analysis, risk allocation principles, and value-for-money techniques.</p>
<p><strong>Hands-On Coaching:</strong> Coach staff in identifying financial red flags and key risks in PPP transaction documentation, progressively building independent review capability over the course of the assignment.</p>
<p><strong>Annotated Templates & Reference Guides:</strong> Prepare and share practical financial review templates and reference guides that government counterparts can apply independently to future transactions.</p>
<p><strong>OJT Summary Note:</strong> Contribute to a joint Summary Note documenting learning objectives, support delivered, key outcomes by domain, and recommended next steps for continued staff development.</p>
<p>Illustrative work products for the advisory services may include the following types of tasks/deliverables:</p>
<table align="left" border="1" cellpadding="0" cellspacing="0">
<thead>
<tr>
<th>
<p><strong>Task</strong></p>
</th>
<th>
<p><strong>Description</strong></p>
</th>
</tr>
</thead>
<tbody>
<tr>
<td>
<p><strong>Senior Financial Advisory Review Notes / Assessment Memoranda</strong></p>
</td>
<td>
<p>Written financial review notes and advisory memoranda for PPP pipeline projects, covering financial structuring, bankability, risk allocation, and transaction readiness. Includes working sessions with government counterpart staff and contribution to consolidated advisory summary.</p>
</td>
</tr>
<tr>
<td>
<p><strong>On-the-Job Summary Note</strong></p>
</td>
<td>
<p>Structured on-the-job support delivered to government counterparts using live pipeline projects as the learning vehicle. Includes domain-specific briefing and debrief sessions, annotated review templates, and a joint Summary Note documenting learning outcomes and recommended next steps for continued capacity development.</p>
</td>
</tr>
<tr>
<td>
<p><strong>Transactional Advisory Review Summary Report</strong></p>
</td>
<td>
<p>A consolidated summary report of financial advisory review findings across all pipeline projects reviewed, with integrated recommendations for government counterparts.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Skills and Qualifications:</strong></p>
<ul>
<li>Advanced degree (Master’s or higher) in finance, economics, financial engineering, public policy, business administration, or a closely related discipline.</li>
<li>Minimum 10 years of relevant professional experience, of which at least 5 years must be in senior-level PPP financial advisory, infrastructure finance, or transaction structuring roles.</li>
<li>Demonstrated track record as lead financial advisor on PPP or major infrastructure transactions, with responsibility for financial structuring, risk allocation, and investor-ready documentation.</li>
<li>Experience advising governments or PPP units on pipeline development, feasibility assessment, and transaction readiness.</li>
<li>Expertise in PPP financial modelling, bankability assessment, government support mechanisms, and PPP fiscal risk management.</li>
<li>Fluency in English; proficiency in Arabic is an asset.</li>
</ul>
<p><strong>Reporting:</strong></p>
<p>The senior advisory team will report directly to ERA’s Senior Investment Advisor and will work in close coordination with government counterparts throughout the assignment.</p>
<p><strong>Location of Assignment:</strong></p>
<p>This assignment is to be conducted in Amman from the consultant’s home of record.</p>
<p><strong>Note: </strong>CVs will be screened on a rolling basis.</p>
<p><h4>Description</h4>
<p>We are looking for a dedicated and experienced DPS Engineer to join our team in Alkhobar, KSA for an 8-month project. In this role, you will be responsible for the deployment, maintenance, and optimization of our data protection solutions. We are seeking a DPS Engineer responsible for designing, implementing, and supporting enterprise Data Protection and Cyber Recovery solutions within large-scale, mission-critical environments. The ideal candidate will possess strong expertise in Dell data protection technologies and experience working within banking or highly regulated sectors.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Design, implement, and administer Data Protection and Cyber Recovery solutions</li>
<li>Manage and support Dell Data Protection platforms</li>
<li>Implement Cyber Recovery strategies and security-focused architectures</li>
<li>Perform system upgrades, patching, and performance optimization</li>
<li>Troubleshoot infrastructure, backup, and recovery issues</li>
<li>Ensure data integrity, availability, and security compliance</li>
<li>Collaborate with vendor support teams where required</li>
<li>Support large-scale enterprise environments with high availability requirements</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Dell NetWorker</li>
<li>Dell Cyber Recovery</li>
<li>Dell CyberSense</li>
<li>Dell Data Domain</li>
</ul>
<h4>Required Experience</h4>
<ul>
<li>Strong hands-on experience in Data Protection and Cyber Recovery technologies</li>
<li>Proven exposure to large-scale banking environments or highly regulated industries</li>
<li>Ability to handle complex enterprise infrastructures</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Medical insurance including family</li>
<li>Flight tickets including family</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are looking for a skilled microservices developer to join our team. In this role, you will design, develop, and maintain scalable microservices-based applications, build secure and high-performance backend services, and collaborate with cross-functional teams to deliver reliable enterprise solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and maintain microservices-based applications using modern software architecture principles.</li>
<li>Build and maintain RESTful APIs and backend services for internal and external applications.</li>
<li>Implement communication between services using REST APIs, messaging queues, or event-driven architectures.</li>
<li>Ensure the scalability, resilience, performance, and availability of microservices.</li>
<li>Collaborate with front-end developers, DevOps engineers, and solution architects to deliver end-to-end solutions.</li>
<li>Implement security best practices, including authentication, authorization, and data protection.</li>
<li>Participate in code reviews and maintain high coding standards and software development best practices.</li>
<li>Troubleshoot and resolve production issues related to microservices and system integrations.</li>
<li>Support CI/CD pipelines and containerized deployments to ensure efficient software delivery.</li>
<li>Stay up to date with emerging technologies and contribute to continuous improvement initiatives.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Timely delivery of microservices features and project milestones.</li>
<li>High system uptime and service reliability.</li>
<li>API performance and response times.</li>
<li>Reduction in system integration issues.</li>
<li>Code quality and low defect rates.</li>
<li>Successful deployment and release cycle effectiveness.</li>
</ul></p><p></p>
<p><h4>Job vacancy: General accountant</h4>
<p>A leading accounting and auditing firm located in Amman, Jordan, is seeking a highly qualified and motivated general accountant to join our professional team. We are specifically looking for a candidate who has gained their core accounting experience working inside commercial and industrial companies.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Oversee and manage day-to-day accounting operations for clients and ensure financial accuracy.</li>
<li>Prepare, review, and post journal entries, bank reconciliations, and general ledger activities.</li>
<li>Handle accounting functions related to industrial and commercial client operations, including cost accounting, inventory valuation, and supply chain financials.</li>
<li>Monitor accounts receivable/payable and follow up on aging reports.</li>
<li>Assist in the preparation of monthly/annual financial statements, closing procedures, and tax filings.</li>
</ul>
<h4>Job requirements:</h4>
<ul>
<li>Bachelor’s degree in accounting, finance, or a related field.</li>
<li>Minimum of 3 years of solid, proven experience in general accounting.</li>
<li>Essential: Previous corporate experience working directly within industrial and commercial companies.</li>
<li>High proficiency in using professional accounting software, ERP systems, and advanced MS Excel.</li>
<li>Strong analytical, problem-solving, and time-management skills.</li>
<li>Ability to work effectively under pressure and deliver accurate financial reports on time.</li>
</ul>
<h4>How to apply:</h4>
<p>If you meet the requirements, please apply through the designated application channels provided by the employer.</p></p><p></p>
<p><h4>Description</h4>
<p>Lead enterprise data privacy and personal data protection programs by developing privacy frameworks, policies, compliance controls, privacy risk assessments, and regulatory implementation aligned with applicable privacy laws and international standards.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Develop enterprise data privacy framework.</li>
<li>Create privacy policies and procedures.</li>
<li>Conduct privacy impact assessments (PIA).</li>
<li>Perform data protection impact assessments (DPIA).</li>
<li>Design privacy by design controls.</li>
<li>Define personal data classification standards.</li>
<li>Develop consent management processes.</li>
<li>Establish data subject rights procedures.</li>
<li>Implement data retention and deletion policies.</li>
<li>Support data breach management processes.</li>
<li>Conduct privacy risk assessments.</li>
<li>Map personal data processing activities.</li>
<li>Ensure compliance with applicable privacy regulations.</li>
<li>Deliver awareness sessions and stakeholder workshops.</li>
<li>Support privacy audits and assessments.</li>
</ul>
<h4>Requirements</h4>
<h4>Technical Skills</h4>
<ul>
<li>Personal data protection regulations</li>
<li>Privacy risk assessment</li>
<li>DPIA / PIA</li>
<li>Privacy by design</li>
<li>Data classification</li>
<li>Data masking</li>
<li>Data anonymization</li>
<li>Data encryption fundamentals</li>
<li>Identity & access management concepts</li>
<li>Records management</li>
<li>Information security fundamentals</li>
<li>Privacy compliance tools</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7 to 10 years in data privacy, information security, governance, risk & compliance, or related fields.</li>
<li>Experience implementing enterprise privacy programs.</li>
<li>Experience with regulatory compliance projects.</li>
</ul>
<h4>Preferred Certifications</h4>
<ul>
<li>CIPP/E</li>
<li>CIPP/A</li>
<li>CIPM</li>
<li>CIPT</li>
<li>ISO 27701 Lead Implementer</li>
<li>ISO 27001 Lead Implementer</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description</p><p>Role Summary</p><p><br></p><p>Responsible for full rider training process for all riders </p><p><br></p><p>What’s On Your Plate?</p><p><br></p><p>Responsible for onboarding of new riders and reboarding of existing riders</p><p>Responsible for training and retraining of riders about internal SOPs and new features/policies</p><p>Build training SOPs and metrics to measure rider performance and compliance</p><p>Documenting all training activities</p><p>Assessing the effectiveness of training through surveys/feedback</p><p>Groom rider quality (behavior, appearance, professionalism, presentational etc..)</p><p>Setting up a performance improvement plan to improve performance of low performing riders</p><p>Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager</p><p>Reduce rider complaints originating from customers</p><p>Qualifications</p><p>What Did We Order?</p><p><br></p><p>Bachelor’s Degree</p><p>3-4 years of experience as a training professional</p><p>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc..</p><p>Strong communication skills, both written and verbal. English and Arabic is a must.</p><p>Influencer and a negotiation with good public speaking and presentation skills</p><p>People management skills: Experience of managing bigger group of people</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree</li><li>3-4 years of experience as a training professional</li><li>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><p></p></section>
<p><h4>Description</h4>
<p>The credit analyst senior specialist plays a critical role in evaluating, monitoring, and enhancing the credit worthiness assessment of individual and corporate clients. This role involves advanced financial and risk analysis, development of credit risk models, and close collaboration with the credit committee and other departments.</p>
<p>The analyst supports strategic lending decisions by providing insights based on data-driven assessments, ensuring compliance with internal policies and regulatory frameworks, and contributing to the sustainability of the credit portfolio.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Analyze credit bureau data, bank statements, income, behavioral patterns, and alternative data to assess credit risk.</li>
<li>Perform due diligence, verify financial information, and identify any red flags or discrepancies.</li>
<li>Utilize credit scoring models and risk assessment tools to determine credit scores and guide decisions.</li>
<li>Recommend credit limits, loan amounts, and terms for credit cards and digital lending products.</li>
<li>Underwrite credit requests within assigned authority or escalate with clear documentation.</li>
<li>Develop and refine credit risk assessment criteria and product-specific approval policies (e.g., BNPL, salary advances).</li>
<li>Contribute to the enhancement of automated scoring and underwriting models.</li>
<li>Conduct research on credit policy trends and recommend updates to improve risk management.</li>
<li>Monitor policy exceptions and ensure credit practices align with internal risk appetite.</li>
<li>Track key portfolio performance indicators: approval rates, delinquencies, default rates, NPL, and recoveries.</li>
<li>Prepare credit assessment reports and performance dashboards for senior management.</li>
<li>Support the collections team with the development and execution of recovery strategies.</li>
<li>Monitor payment performance, prepare daily collection plans, and arrange follow-ups accordingly.</li>
<li>Analyze recovery trends and provide actionable insights to maintain portfolio health.</li>
<li>Ensure credit policies and processes comply with local regulations, internal standards, and industry’s best practices.</li>
<li>Prepare documentation for audits and internal/external regulatory reporting.</li>
<li>Stay updated on evolving regulatory requirements affecting credit risk.</li>
<li>Train junior credit analysts and internal stakeholders on credit processes and risk awareness.</li>
<li>Recommend improvements to credit lifecycle processes: onboarding, assessment, limit management, and collections.</li>
<li>Identify process inefficiencies and propose data-driven solutions.</li>
<li>Stay informed on fintech innovations, market conditions, and emerging credit risk trends.</li>
<li>Communicate credit decisions and risk assessments to underwriters, loan officers, and senior management.</li>
<li>Assist clients or applicants during the credit application process, addressing inquiries and offer guidance on improving creditworthiness.</li>
<li>Maintain clear and timely communication with all stakeholders involved in credit approvals and innovative work environment.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business, economics, finance, or a related field.</li>
<li>5 years of total experience, including at least 3 years in credit analysis, underwriting, or collections, preferably within fintech or consumer lending sectors.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Strong analytical and financial analysis skills.</li>
<li>Familiarity with credit scoring models and underwriting systems.</li>
<li>Excellent written and verbal communication.</li>
<li>Proficiency in Excel, credit platforms, and reporting tools.</li>
<li>Strong interpersonal and decision-making skills.</li>
<li>Experience with data-driven credit risk tools and performance tracking.</li>
<li>Knowledge of regulatory compliance in digital lending or financial services.</li>
<li>Familiarity with AI-powered tools and data analysis platforms such as Excel, Power BI, and interactive dashboards for reporting and decision-making.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Exists to design and develop high-quality SharePoint applications (online or on-premises) to serve the business need. Develop new features and infrastructure development in support of rapidly emerging business and project requirements. Assume leadership of new projects from conceptualization to deployment. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design. Select and work with the best SDLC model for different digital solutions required from the internal customer. Adhere to best practices and pursue continued learning opportunities.</p>
<h4>Key accountability areas</h4>
<strong>Deployment:</strong><br>
<p>Oversee the SharePoint user access and application deployment.</p>
<strong>SharePoint technologies:</strong><br>
<p>Maintain and help administer SharePoint 2013 and SharePoint Online, including daily monitoring, troubleshooting, and performance analysis. Perform typical administrative activities such as backup, restore, site creation, and user issue resolution.</p>
<strong>Configuration:</strong><br>
<p>Configure and maintain document libraries, lists, and WSS site collections and deploy SharePoint at the enterprise level in a distributed environment. Participate in the gathering of requirements and documentation from non-technical business users.</p>
<strong>Development:</strong><br>
<p>Work with business users to gather requirements, write specifications, and code changes needed to install and support SharePoint customization, changes, and enhancements. Apply industry-standard object-oriented programming best practices and design patterns. Develop, test, and refine the applications to meet stakeholder requirements and establish user interface design. Isolate, diagnose, repair, and resolve software problems.</p>
<strong>Design:</strong><br>
<p>Create logical and functional software code in a variety of languages, particularly those related to SharePoint. Create functional design documents, translate the business requirements into system requirements, create a prototype of recommended solutions, demo to the users, and implement the solution including new site creation, configuration, and custom workflows.</p>
<strong>Coaching and mentoring:</strong><br>
<p>Provide the necessary technical guidance and support for junior consultants to ensure the team can produce high-quality technical solutions with a very low defect rate while meeting deadlines. Provide general program management and consulting tasks to support the other areas of the governance team with business planning.</p>
<h4>Role accountability</h4>
<strong>HR proficiency:</strong><br>
<p>Ability to obtain updated soft and technical skills related to the job.</p>
<strong>Delivery:</strong><br>
<p>Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report detailing the deviation and execution of planned tasks.</p>
<strong>Problem-solving:</strong><br>
<p>Solve any related problems that arise and escalate any complex operational issues.</p>
<strong>Quality:</strong><br>
<p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p>
<strong>Business process improvements:</strong><br>
<p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<strong>Compliance:</strong><br>
<p>Comply with related policies, procedures, and work instructions.</p>
<strong>Health, safety, and environment:</strong><br>
<p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in information technology or any relevant field.</p>
<h4>Work experience</h4>
<p>4 to 6 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Applications development standards and procedures</li>
<li>Applications knowledge</li>
<li>Applications system analysis</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernsparticipates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p></section>
<p>Request for Proposals for Conflict Sensitivity Evaluation Consultancy Services<br>
REF: PD26.OPT.001<br>
MAG’s vision is a safe and secure future for men, women and children affected by armed violence and conflict. Since 1989, MAG has helped over 20 million people in 70 countries rebuild their lives and livelihoods after war by:<br>
– Reclaiming land contaminated with the remnants of conflict, such as landmines, cluster munitions, bombs, shells and mortars.<br>
– Finding ways to reduce the daily risk of death or injury for civilians; and<br>
– Creating safe and secure conditions for development.<br>
MAG shares the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines.<br>
MAG invites qualified consultancy firms or individual consultants to submit proposals for the provision of an Evaluation of Conflict Sensitivity in MAG’s Explosive Ordnance Risk Education (EORE) Programmes in the occupied Palestinian territory (oPt), as set out in the attached Terms of Reference and Tender Criteria Document.<br>
MAG has been delivering EORE activities in Gaza, designed to be context-appropriate and conflict-sensitive, including community-level acceptance work, integration of MHPSS, and adapted programming under highly constrained access conditions. MAG has also initiated EORE sessions in Nablus, West Bank. This assignment will evaluate the conflict sensitivity of this programming and generate practical tools and learning for MAG and the wider Mine Action sector in oPt.<br>
Key parameters of this assignment:<br>
– Duration: MAG intends to award a fixed-term consultancy contract for an initial period of three months, commencing upon signature by both parties. At MAG's sole discretion, the contract may be extended to include the preparation and facilitation of a dissemination workshop in Amman. (3 phases: Inception; Data Collection & Tool Development; Analysis & Reporting).<br>
– Reporting line: Emergency Response Manager (ERM), MAG oPt.<br>
MAG is registered as a charitable company in the UK (Company no: 4016409) (Charity no: 1083008)<br>
www.maginternational.org<br>
Registered office: Suite A, Department XYZ, 2 Hardman Boulevard, Spinningfields, Manchester M3 3AQ, United Kingdom<br>
Page 2<br>
– Language: All deliverables and the final report must be produced in English. Direct engagement with MAG staff, partners and communities must be conducted in Arabic.<br>
– Preference will be given to candidates based in Palestine and/or Jordan.<br>
– Payment is structured against three milestones (Inception Report; Data Collection & Tool Development; Final Report).<br>
</p>
<p>the tender pack can be downloaded via this link: https://www.maginternational.org/accountability/tenders/</p>
<p><br>
The Supplier/Consultant Registration Questionnaire constitutes the Pre-Qualification stage and will be assessed first. Bidders must pass this stage for the rest of their proposal to be assessed.<br>
To submit your offer, please send the completed documents as mentioned above, as separate files, via email to tenders@maginternational.org:<br>
Any requests for clarification may be submitted by email to tenders@maginternational.org until 8th July 2026 23:59 (UTC/GMT+3), AST (Arabia Standard Time).<br>
Questions and responses will be shared with all bidders on 10th July 2026 17:00 (UTC/GMT+3), AST (Arabia Standard Time).<br>
Final submissions must be received by 14th July 2026 at 23:59 (UTC/GMT+3), AST (Arabia Standard Time).</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The general role for Cost Controller is to monitor, control , and report project costs for Saudi Arabia operations and assigned regional projects . Cost Controller is responsible for ensuring that budgets, commitments, invoices , supplier claims , subcontractor costs, variations, and project expenditures are accurately captured , verified, and reported in line with company procedures, project requirements, and applicable local regulations. Key Responsibilities & Authorities Project Cost Control : Monitor and control project budgets, commitments, actual costs, accruals, forecasts, and cost-to-complete for Saudi Arabia projects. Cost Estimation and Budgeting: Prepare, review, and update project cost estimates, budgets, and cost breakdowns covering labor, materials, equipment, logistics, subcontractors, and other project-related expenditures. Invoice and Claim Verification: Verify supplier, vendor, and subcontractor invoices and claims against purchase orders, contracts, delivery records, service confirmations, and approved budgets. Planning and Progress Monitoring: Support project planning by monitoring milestones, deliverables, resource utilization, billing milestones, and schedule-related cost impacts. Variation and Change Control: Track, analyze, and report project variations, change orders, additional work, and related cost or revenue impacts. Project Reporting : Prepare monthly project cost reports, budget-versus-actual analysis, forecast reports, cash flow inputs, and management dashboards. Procurement and Delivery Tracking: Coordinate with Procurement, Logistics, Finance, and Operations to monitor purchase orders, deliveries, invoicing, and project close-out status. Tender and Contract Review: Support technical and commercial review of tenders, subcontractor quotations, service agreements, and project pricing assumptions. Risk and Financial Analysis: Identify cost risks, budget overruns, margin impacts, and financial feasibility concerns, and recommend corrective actions. Stakeholder Coordination: Attend project meetings, coordinate with internal teams and external clients where required, and support timely resolution of cost-related issues. General Duties: Undertake any additional duties assigned by management to support project delivery, financial control, and business objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Skills/Experience</b></p><p>Bachelor s degree in finance, Accounting, Business Administration, or a related discipline. Minimum 8 years of experience in project cost control, project accounting, planning, or commercial finance, preferably within oil and gas, industrial services, construction, or technical services. Strong knowledge of budgeting, forecasting, cost analysis, invoice verification, project reporting, and variance analysis. Advanced Microsoft Excel skills and experience with ERP, accounting, or project management systems. Ability to communicate effectively with project managers, finance teams, procurement, logistics, suppliers, and client representatives. Professional certification such as ACCA, CMA, CPA, or equivalent is an advantage.</p><p><b>Physical and Mental Requirements:</b></p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul><p></p></section>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Risk and Compliance Focus</h4>
<p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br>
Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<h4>Who We Are</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p>
<h4>Who Are We Looking For?</h4>
<p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<h4>About the Role</h4>
<p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br>
In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p>
<h4>Key Responsibilities as an Analyst</h4>
<ul>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li>
<li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4>
<ul>
<li>Know client policies and procedures and support the team with technical queries.</li>
<li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li>
<li>Develop and deliver training for new joiners and existing team members.</li>
<li>Engage with client teams (typically Policy and Compliance).</li>
<li>Work with team leads and management to support process improvement, staff engagement and consistency.</li>
<li>Review output from Analysts against client requirements to ensure compliance.</li>
<li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li>
<li>Test and strengthen quality controls.</li>
<li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li>
<li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li>
<li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li>
<li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li>
<li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li>
<li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li>
<li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li>
<li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li>
<li>Provide active support for ongoing monitoring activities.</li>
<li>Assist in conducting spot checks to ensure compliance and accuracy.</li>
<li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li>
</ul>
<h4>Requirements</h4>
<p>Depending on the role, applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility for others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience following strict processes and requirements.</li>
<li>Quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
</ul></p><p></p>
<p><h4>About PwC in the Region</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>Risk and Compliance Focus</h4>
<p>At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.<br>
Those in governance, risk, controls and compliance at PwC are responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.</p>
<h4>Who We Are</h4>
<p>The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.</p>
<h4>Who Are We Looking For?</h4>
<p>We are looking for highly motivated individuals who are keen to build a career in client onboarding and compliance area.</p>
<h4>About the Role</h4>
<p>Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence. Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the firm and regulators.<br>
In addition to their Analyst role, the Senior Analyst acts as a voice of the Analysts in their team. As well as achieving high quality and productivity, they also perform stretch roles suited to their career pathway. The Senior Analyst plays a key role in setting and driving quality and productivity standards among the Analyst population.</p>
<h4>Key Responsibilities as an Analyst</h4>
<ul>
<li>Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.</li>
<li>Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.</li>
<li>Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk and quality teams.</li>
<li>Carry out pre-engagement compliance tasks associated with client and project onboarding.</li>
<li>Communicate effectively and professionally verbally and in writing with a range of key stakeholders.</li>
<li>Work collaboratively to drive ideas and solutions with peers, team leaders and managers which will improve client and PwC’s efficiency process.</li>
<li>Be able to implement and adapt to new or changing processes quickly.</li>
</ul>
<h4>Stretch Responsibilities as a Senior Analyst (in addition to the above key responsibilities)</h4>
<ul>
<li>Know client policies and procedures and support the team with technical queries.</li>
<li>Implement new or changing processes and challenge engagement teams where requirements are unclear or unworkable.</li>
<li>Develop and deliver training for new joiners and existing team members.</li>
<li>Engage with client teams (typically Policy and Compliance).</li>
<li>Work with team leads and management to support process improvement, staff engagement and consistency.</li>
<li>Review output from Analysts against client requirements to ensure compliance.</li>
<li>Identify quality issues and support the implementation of additional training and other measures to improve quality.</li>
<li>Test and strengthen quality controls.</li>
<li>Perform comprehensive case review, ensuring accurate identification and verification of client’s information.</li>
<li>Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.</li>
<li>Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation.</li>
<li>Review high risk cases and ensure that enhanced procedures for high-risk clients are in place while remaining informed of regulatory changes and requirements.</li>
<li>Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.</li>
<li>Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.</li>
<li>Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.</li>
<li>Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.</li>
<li>Provide active support for ongoing monitoring activities.</li>
<li>Assist in conducting spot checks to ensure compliance and accuracy.</li>
<li>Support the escalation process, ensuring timely and efficient resolution of identified issues.</li>
</ul>
<h4>Requirements</h4>
<p>Depending on the role, applicants should have some or all of these skills and experience:</p>
<ul>
<li>Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.</li>
<li>Strong knowledge of various company structures.</li>
<li>Responsibility for others (training, performance, workload/productivity, development).</li>
<li>A high level of attention to detail and experience following strict processes and requirements.</li>
<li>Quality and/or control testing or audits.</li>
<li>Experience within the financial services sector.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>