Cost Accounting Manager Jobs - Amman Jordan
433 Jobs Found
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<span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Customer Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health & Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>
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<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
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<p>Additional information R-4561 P-5172</p> </div>
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Telecom Wholesale Manager
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<li><span>Posting Date</span>: 08/09/2026</li> <li><span>Ref</span>: ITJOR63</li> <li><span>Position</span>: Telecom Wholesale Manager</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Other</li> <li><span>Years of Experience</span> Minimum 6 years of relevant experience in telecommunications, with significant experience in wholesale, interconnect, roaming, or related commercial functions.</li>
<li> </li><li><span>Qualification</span>: Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Business Administration, Finance, Economics, or a related field</li> <li><span>Salary</span>: 2000JD - 3000JD</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Key Responsibilities:</strong>
<ul>
<li><strong>Strategic Roadmap & Revenue Ownership:</strong> Design and execute the long-term commercial strategy for all wholesale business streams to unlock new market share and maximize revenue growth.</li>
<li><strong>Carrier & Roaming Partnership Management:</strong> Direct international and local mobile operator agreements, overseeing end-to-end commercial cycles: contract negotiations, traffic routing, billing, settlements, and reporting.</li>
<li><strong>Infrastructure & Asset Monetization:</strong> Optimize and commercialize core telecom assets, including fiber connectivity for mobile sites, PoP (Points of Presence) leasing, and data center connectivity partnerships.</li>
<li><strong>Global Ecosystem Expansion:</strong> Cultivate strategic alliances with international carriers, ISPs, and telecom consortia to scale cross-border connectivity and international wholesale circuits.</li>
<li><strong>Product Line Management:</strong> Lead commercial initiatives for Bulk SMS services, interconnect traffic, and regional wholesale operations across Jordan.</li>
<li><strong>Financial Analysis & Feasibility:</strong> Conduct rigorous financial modeling, feasibility studies, and cost-structure evaluations for investments and business development ventures.</li>
<li><strong>Team Leadership:</strong> Coach, mentor, and evaluate a high-performing commercial team to foster operational excellence and professional growth.</li>
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<strong>Qualifications & Requirements:</strong>
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<li><strong>Industry Expertise:</strong> 6+ years of specialized experience in telecom wholesale, with demonstrated mastery over international carrier relationships, roaming, interconnect, and ISP ecosystems.</li>
<li><strong>Strategic Commercial Vision:</strong> Proven track record of spearheading high-growth commercial strategies, negotiating complex international telecom contracts, and driving bottom-line growth.</li>
<li><strong>Technical Asset Mastery:</strong> Hands-on commercial background involving fiber network expansion, data centers, PoPs, and subsea or terrestrial infrastructure projects.</li>
<li><strong>Financial Acumen:</strong> Strong expertise in wholesale settlement mechanics, billing frameworks, cost optimization, and investment feasibility modeling.</li>
<li><strong>Executive Leadership:</strong> Outstanding stakeholder management, negotiation prowess, and team leadership skills.</li>
<li><strong>Language Proficiency:</strong> Full professional fluency in both <strong>Arabic</strong> and <strong>English</strong>.</li>
<li><strong>Education:</strong> Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Business Administration, Finance, Economics, or a related field.</li>
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<p>We are seeking an Automotive General Manager for a leading automotive agency in Jordan.</p><p><br></p><p><b>He should responsible for the overall leadership, strategic direction, and operational performance of the automotive business. The role oversees all dealership and distribution activities, including vehicle sales, after-sales service, parts operations, finance, marketing, customer experience, network development, and profitability. The General Manager ensures sustainable business growth while maintaining the highest standards of customer satisfaction, operational excellence, and compliance with manufacturer requirements.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Responsibilities</b></p><p><b>1. Business Strategy & Leadership</b></p><ul><li>Develop and implement the company's strategic business plan.</li><li>Establish annual business objectives, budgets, and performance targets.</li><li>Identify new business opportunities and market expansion initiatives.</li><li>Lead organizational transformation and continuous improvement programs.</li><li>Build a high-performance culture across all departments.</li></ul><p><b>2. Sales Management</b></p><ul><li>Achieve annual and monthly vehicle sales targets.</li><li>Monitor market trends, pricing strategies, and competitor activities.</li><li>Develop fleet, retail, corporate, and government sales channels.</li><li>Ensure effective inventory planning and stock management.</li><li>Improve sales conversion, profitability, and customer retention.</li></ul><p><b>3. After-Sales Operations</b></p><ul><li>Oversee service workshops, body shops, and spare parts operations.</li><li>Ensure high levels of customer satisfaction and service quality.</li><li>Monitor workshop productivity, efficiency, and technician utilization.</li><li>Improve warranty recovery and manufacturer compliance.</li><li>Optimize parts availability and inventory turnover.</li></ul><p><b>4. Financial Management</b></p><ul><li>Prepare and manage annual operating budgets.</li><li>Monitor revenue, gross profit, operating expenses, and cash flow.</li><li>Ensure achievement of profitability and return on investment targets.</li><li>Analyse financial performance and implement corrective actions.</li><li>Approve major expenditures and capital investments.</li></ul><p><b>5. Marketing & Customer Experience</b></p><ul><li>Develop marketing and brand awareness strategies.</li><li>Strengthen digital marketing and lead generation activities.</li><li>Monitor customer satisfaction (CSI) and Net Promoter Score (NPS).</li><li>Enhance customer loyalty and retention programs.</li><li>Protect and strengthen brand reputation.</li></ul><p><b>6. Operations Management</b></p><ul><li>Ensure efficient daily business operations.</li><li>Improve operational processes and productivity.</li><li>Implement policies, procedures, and quality standards.</li><li>Ensure compliance with health, safety, environmental, and legal regulations.</li><li>Maintain manufacturer standards and dealership operating procedures.</li></ul><p><b>7. Human Resources & Leadership</b></p><ul><li>Recruit, develop, and retain talented employees.</li><li>Conduct performance evaluations and succession planning.</li><li>Establish KPIs for department managers.</li><li>Promote employee engagement and professional development.</li><li>Foster teamwork, accountability, and continuous learning.</li></ul><p><b>8. Manufacturer & Stakeholder Relations</b></p><ul><li>Maintain strong relationships with OEMs, suppliers, financial institutions, and government authorities.</li><li>Lead business reviews with manufacturers.</li><li>Negotiate commercial agreements and incentive programs.</li><li>Ensure compliance with manufacturer standards and reporting requirements.</li></ul><p><b>9. Risk Management & Compliance</b></p><ul><li>Ensure legal and regulatory compliance.</li><li>Manage business risks and internal controls.</li><li>Protect company assets and confidential information.</li><li>Ensure adherence to corporate governance policies.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Vehicle Sales Volume</li><li>Market Share</li><li>Gross Profit</li><li>Net Profit</li><li>EBITDA</li><li>Operating Margin</li><li>Customer Satisfaction Index (CSI)</li><li>Net Promoter Score (NPS)</li><li>Service Absorption Rate</li><li>Workshop Productivity</li><li>Workshop Efficiency</li><li>Parts Gross Profit</li><li>Parts Inventory Turnover</li><li>Warranty Recovery Rate</li><li>Inventory Ageing</li><li>Employee Retention Rate</li><li>Employee Engagement Score</li><li>Budget Achievement</li><li>Cash Flow Performance</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Automotive Engineering, Marketing, Finance, or a related field.</li><li>MBA or Master's degree is preferred.</li><li>Minimum 10–15 years of automotive industry experience.</li><li>At least 5 years in a senior management or General Manager role.</li><li>Experience with automotive dealerships, distributors, or OEMs.</li><li>Strong financial and commercial management skills.</li></ul><p><b>Knowledge & Skills</b></p><ul><li>Strategic planning</li><li>Automotive retail and distribution management</li><li>Financial analysis and budgeting</li><li>Leadership and people management</li><li>Negotiation and communication</li><li>Customer relationship management</li><li>Dealer Management Systems (DMS)</li><li>Microsoft Office Suite</li><li>Data analysis and reporting</li><li>Business development</li><li>Project management</li><li>Change management</li><li>Problem-solving and decision-making</li></ul><p><b>Personal Competencies</b></p><ul><li>Visionary leadership</li><li>Strong commercial acumen</li><li>Results-oriented mindset</li><li>High ethical standards</li><li>Excellent interpersonal skills</li><li>Ability to work under pressure</li><li>Analytical thinking</li><li>Adaptability and resilience</li><li>Customer-centric approach</li><li>Strong decision-making ability</li></ul><p><b>Working Conditions</b></p><ul><li>Full-time executive position.</li><li>Frequent travel to branches, dealerships, manufacturers, and business partners.</li><li>Participation in management meetings, manufacturer conferences, and industry events.</li><li>Flexible working hours based on business requirements.</li></ul><p><br></p></div>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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JOB TITLE<p><strong>Commercial Associate Manager | MAF Retail | Head Office Jordan </strong></p><br><br>ROLE SUMMARY<p>The Associate Manager - Commercial is responsible for supporting sourcing, merchandising, assortment planning, and sales development activities across assigned categories. The role focuses on demand forecasting, supplier management, inventory optimization, promotional planning, and commercial performance enhancement while ensuring product availability, profitability, and execution excellence across stores.</p><br><br>ROLE PROFILE<ul><li>Experience managing or supporting commercial, category management, buying, or merchandising activities within a retail or FMCG environment.</li><li>Proven ability to drive category sales, margin growth, and commercial performance.</li><li>Strong understanding of assortment planning, category reviews, promotional activities, and pricing strategies.</li><li>Experience in supplier management, negotiations, and performance monitoring.</li><li>Familiarity with merchandising standards, product placement, and in-store execution.</li><li>Experience working cross-functionally with Operations, Supply Chain, Replenishment, Logistics, and Marketing teams.</li><li>Proficiency in Microsoft Excel, Power BI, or similar reporting and analytics tools.</li><li>Ability to identify market trends, customer insights, and commercial opportunities to improve category performance.</li></ul>REQUIREMENTS<ul><li>Bachelor's degree in Business Administration, Marketing, Supply Chain, Economics, or a related field.</li><li>3-5 years of experience in Commercial, Category Management, Buying, Merchandising, Retail, or FMCG environments.</li><li>Strong understanding of commercial operations, pricing, promotions, forecasting, and category performance management.</li><li>Experience in sales forecasting, inventory management, demand planning, and stock optimization.</li><li>Strong analytical skills with the ability to interpret sales, stock, profitability, and market data.</li><li>Excellent communication and stakeholder management skills with the ability to collaborate across multiple business functions.</li></ul>WHAT WE OFFER<p>At Majid Al Futtaim, we're on a mission to create great moments, spread happiness, and build experiences that stay in people's memories for a lifetime. Over the past 27 years, we have built a reputation as a regional market leader in everything we do.</p><br><br><p>Join us and:</p><br><br><ul><li>Work in a collaborative and supportive environment where positivity and innovation thrive.</li><li>Be part of a diverse community of over 45,000 talented colleagues guided by our Leadership Model.</li><li>Contribute to shaping the future of retail in one of the region's most dynamic organizations.</li><li>Access opportunities for growth, learning, and career development across multiple markets and functions.</li></ul><br> <br> </div>
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<p ><span ><span >What we are looking for</span></span></p>
<p ><span >Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. </span></p>
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<p ><span >Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p>
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<p ><span >Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p>
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<p ><span >Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p>
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<p ><span ><span >What you will do</span></span></p>
<p ><span >The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p>
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<p ><span >The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p>
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<p ><span >The following is a brief description of the role:</span></p>
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<p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p>
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<p ><span ><span >Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p>
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<p ><span >Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p>
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<p ><span >High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement. </span></p>
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<p ><span >Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p>
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<li ><span >Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li>
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<p ><span >Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p>
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<p ><span >Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p>
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<li ><span >Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li>
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<p ><span >Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p>
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<p ><span >Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p>
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<p ><span >•<span > </span>Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p>
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<p ><span ><span >What you will bring</span></span></p>
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<p ><span >Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p>
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<p ><span >5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred. </span></p>
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<p ><span >Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p>
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<p ><span >Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p>
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<p ><span >Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p>
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<p ><span >Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p>
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<p ><span >Strong understanding of protection and conflict sensitivity. </span></p>
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<p ><span >Understanding of internal NRC operational and administrative system is an asset.</span></p>
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<p ><span >Please download </span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDs7WgC4o5IT7RgnYhVmCs9AcZgaRxs9vzqxg1wvX8q3lo?e=v3nHbT" rel="noopener noreferrer" ><span >the detailed job description</span></a><span > to learn more about the position.</span></p>
<p ><span ><span >What we offer</span></span></p>
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<li ><span >Duty station: Amman, Jordan.</span></li>
<li ><span >Duration of contract: 6 months with possibility for extension.</span></li>
<li ><span >Travel: Up to 10%.</span></li>
<li ><span >Salary/benefits: Grade 11 on NRC's grading structure. </span></li>
<li ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li>
<li ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li>
</ul>
<p ><a href="https://www.nrc.no/career/what-we-offer/" rel="noopener noreferrer" ><span >Find out more about the benefits of working for NRC</span></a></p>
<p ><span >Important information about the application process</span></p>
<ul >
<li ><span >We invite applications from all qualified candidates matching the profile. </span></li>
<li ><span >Please ensure you attach copies of your academic and professional certificates. </span></li>
<li ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li>
<li ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li>
<li ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></li>
<li ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li>
<li ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li>
</ul>
<p ><span ><span >Why NRC?</span></span></p>
<p ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p>
<p ><a href="https://vimeo.com/736782633" rel="noopener noreferrer" ><span >Watch this short video</span></a><span > to see NRC in action.</span></p>
<p ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p>
<ul >
<li ><span >do demanding and professional work, often in challenging contexts</span></li>
<li ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></li>
<li ><span >be part of a welcoming and supportive community committed to human dignity</span></li>
</ul>
<p ><a href="https://www.nrc.no/" rel="noopener noreferrer" ><span >Learn more about NRC</span></a></p>
<p ><a href="https://www.nrc.no/countries/middle-east/jordan" rel="noopener noreferrer" ><span >Learn more about NRC Jordan</span></a></p>
<p ><a href="https://jordaningoforum.org/" rel="noopener noreferrer" ><span >Learn more about the Jordan INGO Forum</span></a></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Platform architecture & engineering leadership:</strong><br>
Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br>
Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br>
Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br>
Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br>
Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br>
Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p>
<p><strong>2. Delivery & data products:</strong><br>
Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br>
Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br>
Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br>
Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br>
Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br>
Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br>
Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p>
<p><strong>3. Data governance & quality:</strong><br>
Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br>
Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br>
Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br>
Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br>
Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br>
Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br>
Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p>
<p><strong>4. Team leadership & capability development:</strong><br>
Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br>
Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br>
Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br>
Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br>
Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br>
Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p>
<p><strong>5. Business partnership & vendor engagement:</strong><br>
Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br>
Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br>
Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br>
Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br>
Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br>
Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br>
Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br>
Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br>
Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br>
Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br>
Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br>
Experience with Medallion/lakehouse architecture patterns in production.<br>
Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br>
Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br>
Experience leading a data governance or catalogue implementation, from design through to business adoption.<br>
Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p>
<h4>Skills:</h4>
<p><strong>Technical competencies:</strong><br>
Data platform architecture<br>
Data engineering, pipeline design & CDC patterns<br>
Data modelling, transformation & engineering standards<br>
Data governance, quality & catalogue<br>
Analytics & BI delivery<br>
MLOps & ML platform foundations<br>
Delivery management & agile methods</p>
<p><strong>Platform & technical skills:</strong><br>
Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br>
Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br>
Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br>
Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br>
CI/CD for data pipelines, practical implementation at production scale.<br>
Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br>
Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p>
<p><strong>Leadership & business skills:</strong><br>
Credible with both technical teams and senior business stakeholders.<br>
Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br>
Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br>
Strong written and verbal communication in English; Arabic proficiency valued.<br>
Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>
<p>Content Creator & Social Media Manager</p><p>We are looking for <strong>young, motivated, and, most importantly, passionate applicants</strong> to join our production team as a <strong>Content Creator & Social Media Manager</strong>.</p><p>Before applying, we want to be transparent about the nature of this position.</p><p>We are a <strong>film production company preparing to shoot a television series across Jordan</strong>. While working on a film production may sound exciting, the reality is demanding. This position requires long working days, physical stamina, flexibility, and a genuine passion for filmmaking and content creation.</p><p>The Job</p><p>The expected working schedule will be approximately <strong>12–14 hours per day, 6 days per week</strong>.</p><p>A typical shooting day may look approximately like this:</p><ul><li>1–2 hours of transportation to and from set</li><li>1 hour of setup and preparation</li><li>10 hours of filming</li><li>1-hour break after approximately 6 hours of shooting</li></ul><p>The production will take place across different locations in Jordan, including <strong>remote and challenging environments such as Wadi Rum</strong>.</p><p>You should be prepared to work in conditions that may include <strong>high temperatures during the day and significantly colder temperatures at night</strong>.</p><p>When filming around Amman, applicants may generally return home after the working day. When the production moves to remote locations, <strong>accommodation will be provided by the company</strong> for the duration of the stay.</p><p>Contract Duration</p><p>The initial engagement will be for <strong>60 days</strong>.</p><p>Depending on production requirements, the engagement may be extended to <strong>up to 90 days</strong>. Any extension will be communicated with sufficient advance notice.</p><p>Who We Are Looking For</p><p>We are looking for applicants who are creative, hardworking, adaptable, and genuinely interested in the film and content industry.</p><p>1. Previous Experience</p><p>Ideally, applicants should be able to provide <strong>KPIs or measurable results from previous work</strong> as a social media manager, content creator, or in a similar role.</p><p>However, <strong>experience is not mandatory</strong>.</p><p>We understand that many talented and motivated people are early in their careers, and we encourage promising applicants to apply even if they do not have an extensive professional track record.</p><p>2. Education</p><p>Applicants must have <strong>completed university</strong>.</p><p>Your degree, field of study, and GPA are <strong>not important to us</strong>. We care more about your ability, attitude, creativity, and willingness to work.</p><p>3. Technical Skills</p><p>Applicants should have good working knowledge of:</p><ul><li>Video and photo editing software</li><li>Camera operation</li><li>Content creation tools and workflows</li><li>Social media platforms and content formats</li></ul><p>4. Equipment & Software</p><p>The company will provide:</p><ul><li>Company phone</li><li>Professional microphones</li><li>Required software licences</li></ul><p>Applicants must provide <strong>their own laptop</strong> suitable for editing and content-production work.</p><p>5. Languages</p><p>Applicants must be <strong>fluent in both Arabic and English</strong>, written and spoken.</p><p>6. Remote Production</p><p>Applicants must be comfortable working in <strong>remote locations for prolonged periods of time</strong> and staying in company-provided accommodation when required.</p><p>Compensation</p><p><strong>Base salary starts at 400 JOD per month.</strong></p><p>Final compensation may depend on the applicant's experience, technical ability, and demonstrated skills.</p><p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b></p><p>The Senior Manager of Financial Planning & Analysis (FP&A) provides leadership for Anera's organization-wide financial planning, budgeting, forecasting, management reporting, and financial analysis.</p><p>The Senior Manager will establish and maintain a comprehensive financial planning framework that provides management with timely, accurate, and actionable information for decision-making. The position will work closely with Finance, Programs, Business Development/Fundraising, and country leadership to ensure that organizational plans are financially sustainable and appropriately aligned with available restricted and unrestricted resources.</p><p>A key responsibility of the position is strengthening Anera's budgeting and forecasting processes across headquarters and country offices and ensuring that financial projections are supported by realistic assumptions regarding program implementation, funding, staffing, indirect cost recovery, and organizational commitments.</p><p>The Senior Manager will also play a key role in strengthening management reporting, improving financial visibility across the organization, and supporting the implementation and effective utilization of Anera's financial systems and planning tools.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Financial Planning, Budgeting & Forecasting</b></p><p>● Lead the development of Anera's annual organizational budget and coordinate the budgeting process across headquarters and country offices.</p><p>● Establish standardized budgeting assumptions, templates, timelines, and procedures across the organization.</p><p>● Lead periodic organizational reforecasting based on actual financial performance, program implementation, funding changes, staffing plans, and updated operational assumptions.</p><p>● Maintain rolling financial forecasts that provide management with visibility into expected revenue, expenditures, cash requirements, and financial position.</p><p>● Consolidate country, program, departmental, and headquarters budgets into an organization-wide financial plan.</p><p>● Review budget submissions for accuracy, completeness, reasonableness, and consistency with organizational priorities.</p><p>● Develop financial scenarios and sensitivity analyses to support management decisions and long-term planning.</p><p><br></p><p><b>Management Reporting & Financial Analysis</b></p><p>● Develop and maintain a comprehensive monthly financial reporting package for senior management.</p><p>● Provide timely analysis of actual financial performance against budget, forecast, and prior periods.</p><p>● Identify significant financial variances, trends, risks, and opportunities and work with responsible departments to understand and address them.</p><p>● Develop dashboards and key financial performance indicators that provide management with clear visibility into organizational financial performance.</p><p>● Prepare financial analyses and presentations for the CFO, CEO, senior management, Finance & Audit Committee, and Board as required.</p><p>● Translate complex financial information into clear management insights and recommendations.</p><p><br></p><p><b>Program & Country Financial Planning</b></p><p>● Partner with country offices and program leadership to strengthen project and country-level financial planning.</p><p>● Review projected program expenditures against available funding and implementation plans.</p><p>● Monitor country and program cost coverage and identify potential funding gaps before they become financial issues.</p><p>● Analyze staffing and operational cost allocations across restricted and unrestricted funding sources.</p><p>● Support country offices in developing realistic spending forecasts and cash requirements.</p><p>● Work with Finance and Programs to improve the accuracy of project financial projections and budget-versus-actual analysis.</p><p><br></p><p><b>Revenue & Funding Analysis</b></p><p>● Work closely with Business Development, Fundraising, and Programs to incorporate confirmed and prospective funding into organizational forecasts.</p><p>● Develop appropriate probability assumptions for prospective funding and ensure forecasts distinguish between confirmed and anticipated revenue.</p><p>● Analyze restricted and unrestricted revenue and the corresponding expenditure requirements.</p><p>● Maintain visibility over available unrestricted resources and projected commitments against those resources.</p><p>● Support management in evaluating the financial implications of new grants, initiatives, and strategic investments.</p><p><br></p><p><b>Indirect Cost Recovery & Cost Coverage</b></p><p>● Monitor organizational overhead and indirect cost recovery against actual support costs.</p><p>● Analyze the adequacy of indirect cost recovery across grants and programs.</p><p>● Identify gaps between organizational support costs and recoverable amounts and recommend corrective actions.</p><p>● Work with Business Development and program teams to ensure appropriate staffing, direct costs, indirect costs, and organizational support costs are incorporated into proposal budgets.</p><p>● Monitor country-office cost coverage and utilization of unrestricted resources.</p><p>● Develop models to support decisions regarding cost allocation and organizational sustainability.</p><p><br></p><p><b>Workforce Planning</b></p><p>● Coordinate financial workforce planning with HR and department leadership.</p><p>● Maintain salary and staffing projections by department, country, project, and funding source.</p><p>● Analyze the financial impact of new positions, vacancies, salary adjustments, restructuring, and staffing changes.</p><p>● Identify positions or costs that are not fully covered by available funding and provide management with early visibility of potential gaps.</p><p><br></p><p><b>Cash Flow & Financial Sustainability</b></p><p>● Develop and maintain organizational cash-flow forecasts in coordination with Treasury/Finance.</p><p>● Link program spending projections and funding forecasts to expected cash requirements.</p><p>● Provide forward-looking analysis of organizational liquidity and financial commitments.</p><p>● Support management in evaluating major expenditures, initiatives, investments, and other financial commitments.</p><p>● Develop financial scenarios to assess the organization's ability to meet future obligations under different revenue and spending assumptions.</p><p><br></p><p><b>Systems, Data & Process Improvement</b></p><p>● Strengthen the use of Anera's ERP and financial planning systems for budgeting, forecasting, reporting, and analysis.</p><p>● Partner with Accounting, IT, and other stakeholders to improve financial data quality, reporting structures, dimensions, and system integration.</p><p>● Develop standardized reporting and analytical tools that reduce reliance on manual spreadsheets.</p><p>● Ensure consistency between accounting data, budgets, forecasts, grant information, and management reporting.</p><p>● Continuously improve FP&A processes, controls, documentation, and reporting efficiency.</p><p><br></p><p><b>Business Partnership & Financial Accountability</b></p><p>● Serve as a strategic financial partner to senior management, country leadership, Programs, Business Development/Fundraising, and other departments.</p><p>● Support budget owners in understanding their financial performance and responsibilities.</p><p>● Establish clear accountability for budgets and forecasts across departments and country offices.</p><p>● Challenge financial assumptions constructively and ensure that management decisions are supported by reliable financial analysis.</p><p>● Build financial planning and analytical capacity across Anera through guidance, training, and standardized processes.</p><p><br></p><p><b><span></span>Key Deliverables</b></p><p>The Senior Manager of FP&A will be accountable for ensuring timely and accurate delivery of:</p><p>● Annual organizational budget;</p><p>● Periodic organizational reforecasts;</p><p>● Rolling financial forecasts;</p><p>● Monthly management financial reporting package;</p><p>● Budget-versus-actual and variance analysis;</p><p>● Country and program financial projections;</p><p>● Revenue and funding pipeline analysis;</p><p>● Restricted and unrestricted funding analysis;</p><p>● Indirect cost recovery and overhead analysis;</p><p>● Staffing and cost-coverage analysis;</p><p>● Organizational cash-flow forecast;</p><p>● Financial scenarios and decision-support analyses; and</p><p>● Financial presentations for senior management and the Board.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p><b>Education</b></p><p>● Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field required.</p><p>● Master's degree in Finance, Accounting, Business Administration, or a related field preferred.</p><p>● CPA, CMA, CFA, or other relevant professional certification is an advantage.</p><p><br></p><p><b>Experience</b></p><p>● Minimum of 10 years of progressively responsible experience in financial planning, budgeting, forecasting, financial analysis, or related finance functions.</p><p>● At least 5 years of management or senior-level FP&A experience.</p><p>● Experience working in an international nonprofit, NGO, development, humanitarian, or other multi-country environment strongly preferred.</p><p>● Demonstrated experience developing and managing complex organizational budgets and forecasts.</p><p>● Experience with donor-funded programs, restricted and unrestricted funding, indirect cost recovery, and grant financial management strongly preferred.</p><p>● Experience supporting senior management and Boards with financial analysis and presentations.</p><p>● Experience with ERP systems, financial planning systems, business intelligence tools, and advanced financial modeling.</p><p><br></p><p><b><span></span>Knowledge, Skills & Competencies</b></p><p>● Strong financial modeling, forecasting, and analytical capabilities.</p><p>● Advanced understanding of budgeting, management reporting, cash-flow forecasting, and scenario analysis.</p><p>● Strong understanding of nonprofit financial management and fund accounting.</p><p>● Ability to analyze complex financial information and communicate conclusions clearly to non-financial stakeholders.</p><p>● Strong understanding of cost allocation, indirect cost recovery, and organizational cost structures.</p><p>● Excellent Excel and financial modeling skills.</p><p>● Experience developing dashboards and management reporting tools.</p><p>● Strong systems orientation and ability to improve financial processes through technology.</p><p>● Excellent communication and presentation skills.</p><p>● Ability to work effectively across countries, departments, and different levels of management.</p><p>● Strong judgment and ability to challenge assumptions constructively.</p><p>● High level of accuracy, accountability, organization, and attention to detail.</p><p>● Ability to manage multiple priorities and meet strict financial reporting and planning deadlines.</p><p><br></p><p><b>Leadership Expectations</b></p><p>The Senior Manager of FP&A is expected to establish a strong culture of financial planning and accountability across Anera. The role should move the organization beyond retrospective financial reporting toward proactive, forward-looking financial management.</p><p>The successful candidate will ensure that senior management has clear visibility into <b>where Anera stands financially, where it is expected to be in the future, what financial risks are emerging, and what actions management should take in response.</b></p></div>
<div class="job-info" >
<h3 >Policy Advocacy and Influencing Manager (INT11764)</h3>
<div class="jobValues" >
<div class="posdescriptionPropertyBox" >
<ul class="jobSum" >
<li class="jobSumItem SumItem_codelist5value" >
<div class="jobSumLabel" >Location
<p>A leading manufacturing company is looking for an experienced HR & Administrative Manager to lead HR operations and oversee administrative, facility, security, and government relations activities at its manufacturing site in Sahab. Key Responsibilities</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field.<br>8 10+ years of progressive HR and administrative management experience, preferably within manufacturing or industrial environments.<br>Strong hands-on experience with HRMS systems.<br>Good command of English; Arabic native/fluent.<br>Strong communication, negotiation, leadership, and conflict-resolution skills.<br>Assertive, hands-on, and emotionally intelligent personality.<br>Familiarity with the Sahab industrial area and local community dynamics is highly preferred.<br>Must be currently residing in Jordan.<br>Candidates must be available to join within 30 days maximum.</p>
<p><h4>Description</h4>
<p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p>
<p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p>
<p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p>
<p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p>
<p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, banking, HR, or a related field.</li>
<li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li>
<li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li>
<li>Good command of English language.</li>
<li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li>
<li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li>
<li>Proficient in computer systems and HR-related applications.</li>
<li>Strong leadership, supervisory, and people management skills.</li>
<li>Excellent communication, presentation, persuasion, and influencing abilities.</li>
<li>Strong planning, organization, and problem-solving skills.</li>
<li>Ability to innovate and develop HR programs and initiatives.</li>
<li>Strong interpersonal skills and ability to work effectively with stakeholders.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p>
<p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p>
<p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p>
<p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p>
<p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, banking, HR, or a related field.</li>
<li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li>
<li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li>
<li>Good command of English language.</li>
<li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li>
<li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li>
<li>Proficient in computer systems and HR-related applications.</li>
<li>Strong leadership, supervisory, and people management skills.</li>
<li>Excellent communication, presentation, persuasion, and influencing abilities.</li>
<li>Strong planning, organization, and problem-solving skills.</li>
<li>Ability to innovate and develop HR programs and initiatives.</li>
<li>Strong interpersonal skills and ability to work effectively with stakeholders.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Job description</h4>
<p>At EY, we’re all in to shape your future with confidence.<br>
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br>
Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p>
<h4>Your key responsibilities</h4>
<p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p>
<h4>Skills and attributes for success</h4>
<p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p>
<h4>Qualifications & experience</h4>
<ul>
<li>Nine years of professional experience in external audit</li>
<li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li>
<li>Experience with a Big 4 accounting firm</li>
</ul>
<p><strong>Ideally, you’ll also have:</strong></p>
<ul>
<li>Experience of risk-based audit process</li>
<li>Coaching, mentoring and counselling experience</li>
<li>Experience in the Middle East & North Africa (MENA) region</li>
<li>Proficiency in Arabic language</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>About EY</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>
<p><h4>The opportunity</h4>
<p>EY is looking for a manager to join the audit team to lead on complex audit engagements and support growth of the audit business.</p>
<h4>Your key responsibilities</h4>
<p>Proactive, accountable, and results-driven individuals will thrive in this environment. Key skills include managing competing priorities, resource management, and effective communication, all of which contribute to a positive work ethic and positively influence those around you.</p>
<h4>Skills and attributes for success</h4>
<ul>
<li>Strong academic background with a degree and accounting qualification (ACCA or CPA).</li>
<li>Over 7 years of experience in external audit, including team management.</li>
<li>Familiarity with current auditing techniques and risk-based audit processes.</li>
<li>Previous experience at a Big 4 accounting firm.</li>
<li>Proficient in Arabic and fluent in English, with effective presentation skills.</li>
<li>Knowledge of applicable and upcoming IFRS standards.</li>
<li>Experience with audit and data analytic tools.</li>
<li>Project management experience and skills in coaching, mentoring, and counseling.</li>
</ul>
<h4>What we look for</h4>
<p>We seek confident entrepreneurs to drive innovative strategic visions and shape their unique EY journey with business acumen.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>EY | Building a better working world</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.</p>
<p>Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>
<p><h4>The opportunity</h4>
<p>EY is looking for a manager to join the audit team to lead on complex audit engagements and support growth of the audit business.</p>
<h4>Your key responsibilities</h4>
<p>Proactive, accountable, and results-driven individuals will thrive in this environment. Key skills include managing competing priorities, resource management, and effective communication, all of which contribute to a positive work ethic and positively influence those around you.</p>
<h4>Skills and attributes for success</h4>
<ul>
<li>Strong academic background with a degree and accounting qualification (ACCA or CPA).</li>
<li>Over 7 years of experience in external audit, including team management.</li>
<li>Familiarity with current auditing techniques and risk-based audit processes.</li>
<li>Previous experience at a Big 4 accounting firm.</li>
<li>Proficient in Arabic and fluent in English, with effective presentation skills.</li>
<li>Knowledge of applicable and upcoming IFRS standards.</li>
<li>Experience with audit and data analytic tools.</li>
<li>Project management experience and skills in coaching, mentoring, and counseling.</li>
</ul>
<h4>What we look for</h4>
<p>We seek confident entrepreneurs to drive innovative strategic visions and shape their unique EY journey with business acumen.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>EY | Building a better working world</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.</p>
<p>Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>