Cost Engineer Jobs in Jordan
1176 Jobs Found
Jordan - Amman
<p><h4>Job summary</h4>
<p>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>4-year bachelor's degree in finance and accounting or related major; 2 years experience in the finance and accounting or related professional area.</li>
<li>Or</li>
<li>Master's degree in finance and accounting or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Engaging in strategic planning and decision making</h4>
<ul>
<li>Analyzes financial data and market trends.</li>
<li>Analyzes information, forecasts sales against expenses and creates annual budget plans.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li>
<li>Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.</li>
<li>Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</li>
<li>Implements a system of appropriate controls to manage business risks.</li>
</ul>
<h4>Leading accounting teams</h4>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</li>
<li>Provides excellent leadership by assigning team members and other departments managers clear accountability backed by appropriate authority.</li>
<li>Holds staff accountable for successful performance.</li>
</ul>
<h4>Developing and maintaining finance and accounting goals</h4>
<ul>
<li>Supports property strategy from a finance and accounting perspective.</li>
<li>Submits reports in a timely manner, ensuring delivery deadlines.</li>
<li>Ensures profits and losses are documented accurately.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Ensures appropriate corrections are made to audit results if necessary.</li>
<li>Reviews audit issues to ensure accuracy.</li>
</ul>
<h4>Managing projects and policies</h4>
<ul>
<li>Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</li>
<li>Oversees internal, external and regulatory audit processes.</li>
<li>Ensures compliance with standard operating procedures (SOPs).</li>
<li>Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</li>
</ul>
<h4>Anticipating and delivering on the needs of key stakeholders</h4>
<ul>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Understands the owners' perspective and ROI expectations.</li>
<li>Anticipates and addresses owner needs and involves ownership in key decisions.</li>
<li>Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</li>
<li>Advises the GM and executive committee on existing and evolving operating/financial issues.</li>
<li>Facilitates critique meetings to review information with management team.</li>
<li>Attends owners meetings in order to provide context and explanation for financial results.</li>
<li>Attends meetings and communicates with the owners, understanding the priorities and strategic focus.</li>
<li>Demonstrates a commitment to meeting the needs of all key stakeholders.</li>
<li>Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Ensures team members are cross-trained to support successful daily operations.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Ensures new hires participate in the department’s orientation program.</li>
<li>Ensures new hires receive the appropriate new hire training to successfully perform their job.</li>
<li>Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area.<br>OR<br>• Master's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Engaging in Strategic Planning and Decision Making<br>• Analyzes financial data and market trends.<br>• Analyzes information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.<br>• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.<br>• Implements a system of appropriate controls to manage business risks.<br>Leading Accounting Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Holds staff accountable for successful performance.<br>Developing and Maintaining Finance and Accounting Goals<br>• Supports property strategy from a finance and accounting perspective<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures Profits and Losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Ensures appropriate corrections are made to audit results if necessary.<br>• Reviews audit issues to ensure accuracy.<br>Managing Projects and Policies <br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Generates and providing accurate and timely results in the form of reports, presentations, etc.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures compliance with Standard Operating Procedures (SOPs).<br>• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Understands the owners' perspective and ROI expectations.<br>• Anticipates and addresses owner needs and involves ownership in key decisions.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Facilitates critique meetings to review information with management team.<br>• Attends owners meetings in order to provide context and explanation for financial results.<br>• Attends meetings and communicates with the owners, understanding the priorities and strategic focus.<br>• Demonstrates a commitment to meeting the needs of all key stakeholders.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul>
Jordan - Amman
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
Jordan - Amman
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
Jordan - Aqaba
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><div>Education: High school diploma or G.E.D. equivalent.</div><div>Related Work Experience: At least 2 years of related work experience.</div><div>Supervisory Experience: At least 1 year of supervisory experience.</div><div>License or Certification: None</div>
Jordan - Aqaba
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>
Jordan - Aqaba
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
Confidential
Jordan - Amman
<p><h4>About us</h4>
<p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.</p>
<p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.</p>
<p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.</p>
<h4>Where you fit in</h4>
<p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p>
<p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p>
<p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p>
<h4>What you will do</h4>
<ul>
<li>Architect and build scalable, innovative software solutions; internally and for clients</li>
<li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li>
<li>Rapidly prototype, iterate, and validate solutions using modern technologies</li>
<li>Balance short-term deliverables with long-term vision for scalable systems</li>
<li>Work across cross-functional teams to align product goals, timelines, and execution</li>
<li>Mentor junior engineers and contribute to growing a culture of technical excellence</li>
<li>Evaluate new technologies to be implemented at scale for citizen impact</li>
<li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li>
<li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li>
</ul>
<h4>Our core tech stack (flexible)</h4>
<ul>
<li>Backend: C# / .NET / Python</li>
<li>Frontend: React / Next.js</li>
<li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li>
<li>Cloud: Azure or Google</li>
<li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li>
<li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li>
</ul>
<h4>Requirements</h4>
<h4>What you’ll bring</h4>
<ul>
<li>6+ years of professional software engineering experience</li>
<li>Expertise with C# and .NET Core, including building APIs and backend systems</li>
<li>Proficiency in React and/or Next.js for modern frontend development</li>
<li>Experience working with cloud services (Azure, AWS, or GCP)</li>
<li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li>
<li>A passion for learning and working with emerging technologies</li>
<li>Ability to work independently in fast-paced, dynamic environments</li>
<li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li>
</ul>
<h4>Bonus points for</h4>
<ul>
<li>Prior consulting, agency, or client-facing experience</li>
<li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li>
<li>Open-source contributions or published technical content</li>
<li>Familiarity with data science workflows or machine learning integration</li>
</ul>
<h4>Benefits</h4>
<h4>Perks and opportunities</h4>
<p><strong>Accelerated career trajectory</strong><br>
We operate a performance-driven environment with clear progression pathways.</p>
<p><strong>Seamless relocation</strong><br>
For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p>
<p><strong>Supporting your performance</strong><br>
We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.</p>
<p><strong>Helping teams perform</strong><br>
We work on complex high-impact engagements that demand intensity and ownership. At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>
Royal Jordanian Airlines
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the Job:</b></p>
<p>The Pricing Engineer is responsible for monitoring and optimizing pricing strategies to maximize revenue and maintain market competitiveness. The role includes analyzing competitors' fares, ensuring pricing accuracy, evaluating pricing proposals, and collaborating with sales and distribution teams to support revenue and market-share objectives.</p>
<p><b> </b></p>
<p><b>Main duties:</b></p>
<ul>
<li><span>Monitoring competition by collecting competitive information including pricing, ongoing promotions, and exclusive fares. Monitor new and emerging competitors. Evaluate and report competitive threats from existing and new players periodically aimed at retaining market share and optimizing revenue.</span></li>
<li><span>Updating Fares by maintaining pricing competitiveness and updating fares on the day-to-day basis based on agreed and defined strategy.</span></li>
<li><span>Maintaining price accuracy by monitoring price accuracy along the customer journey and ensure the displayed pricing is aligned with the setting. Identify and investigate root causes of pricing inaccuracies.</span></li>
<li><span>Updating the product price component such as fuel surcharge, fare rules and conditions such as Min, Max, Advance Purchase …etc., and work closely with the distribution team to ensure it is always updated.</span></li>
<li><span>Ensuring that area managers, local sales offices and revenue accounting are familiar with commercial Pricing policies and procedures.</span></li>
<li><span>Performing comprehensive evaluation and analysis of all online fare proposals received from various Area Mangers, local sales managers and general sales agents and approve, disapprove or negotiate and recommend appropriate action according to pricing authorization.</span></li>
<li><span>Evaluating productivity based on performance criteria, including anticipated market share, issue approvals or recommendations for appropriate actions.</span></li>
<li><span>Developing other competitive and marketable pricing products, promotion offers, etc., which support revenue/yield objectives and convey the merits and unique selling points of such products to the local sales offices.</span></li>
<li><span>Collaborating with the local sales offices and pricing distribution, investigate and establish optimum distribution strategy of each POS using GDS,” private GDS” facilities, “Online” booking facilities, email, paper distribution etc.</span></li>
<li><span>Evaluating market trends regularly in addition to assessing competitor's behavior, performance of past initiatives and offer proactive recommendations as to pricing actions aimed at supporting local sales office revenue target</span><span>.</span></li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul>
<li><span>Strong analytical and quantitative skills with advanced problem-solving abilities.</span></li>
<li><span>Excellent written and verbal communication skills, with the ability to present insights clearly to both technical and non-technical stakeholders.</span></li>
<li><span>Strong strategic and commercial thinking mindset.</span></li>
<li><span>Ability to interpret complex datasets and translate findings into actionable commercial recommendations.</span></li>
<li><span>Ability to work under pressure in a fast-paced airline environment, including availability during holidays and weekends when required.</span></li>
<li><span>Advanced proficiency in Microsoft Excel and business intelligence tools (such as Power BI or Tableau); SQL knowledge is an advantage.</span></li>
<li><span>Solid understanding of forecasting techniques, demand curves, and data visualization principles.</span></li>
</ul></div>
Zain Cash Jordan
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Backend Specialist is a skilled software engineer with deep expertise in .<br>NET Core development, system integration, and API design.<br> This role is critical to building and maintaining robust backend services that power digital platforms across the organization.<br> The candidate will be responsible for the design, implementation, and optimization of APIs, microservices, and database-driven features, as well as integration with internal and external systems.<br> This position requires strong technical judgment, experience in deploying applications to Linux and Windows environments, and a collaborative mindset to work with cross-functional teams in a high-availability, security-focused environment.<br> Key Responsibilities: Design and implement high-performance, secure RESTful APIs using C# .<br>NET Core. Apply modern design patterns (e.<br>g., dependency injection, repository pattern) to ensure scalable and maintainable backend services.<br> Build microservices and reusable components in support of business and platform needs.<br> Integrate backend systems with internal services, third-party platforms, and external APIs.<br> Implement and manage enterprise application integrations using API gateways, service buses, or messaging systems.<br> Ensure secure authentication and authorization flows (OAuth2, JWT, SAML).<br> Develop and maintain relational databases (mainly, Oracle), including complex queries, stored procedures, indexing, and optimization.<br> Ensure proper data modeling, access layer design, and transaction management.<br> Develop and maintain unit tests, integration tests, and automated validation pipelines.<br> Monitor, debug, and optimize backend services for performance, reliability, and security.<br> Work closely with frontend developers, QA, product managers, and business stakeholders.<br> Translate business needs into technical specifications and robust backend architectures.<br> Produce clear technical documentation for APIs, services, and data flows Bachelor’s degree in computer science, Software Engineering, or a related discipline.<br> 5–7 years of hands-on experience in backend software development Strong command of .<br>NET Core, API development, and object-oriented programming.<br> Proven experience with relational databases and data-driven applications.<br> Hands-on experience deploying and managing applications on Linux and Windows servers.<br> Professions in software principles, such as STRONG, DRY and others.<br> Preferred Skills In addition to professions in .<br>NET core, it will be beneficial knowledge and experience in old technologies in order to participate in supporting and migrating old technologies, such as SOAP, web forms, and MVC.<br> Familiarity with enterprise level architectures.<br> Exposure to fintech or regulated industry standards including data protection and audit compliance.<br> Strong debugging, optimization, and performance-tuning skills.<br> Ability to handle complex integration projects independently and mentor junior developers when needed.<br> Work Conditions Work Conditions Hybrid or in-office as per company policy.<br> May require occasional after-hours support for critical deployments or incidents.<br> Paced environment with opportunities to contribute to platform architecture and technical decision-making.<br></span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<ul>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<ul>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p>
<p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p>
<p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p>
<p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p>
<h4>What you'll do</h4>
<ul>
<li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li>
<li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li>
<li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li>
<li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li>
<li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li>
<li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li>
<li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li>
<li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li>
<li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li>
<li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring an AI agent designer to build, prompt-engineer, and continuously improve the AI agents that power OpenCX. You'll work directly with customers and our product team to translate real customer use cases into agent behavior that just works — designing conversation flows, writing and iterating on prompts, and measuring agent performance against real customer outcomes.</p>
<p>You'll develop deep expertise in the platform and the underlying LLMs we use, and partner with the product engineering team to push the boundaries of what our agents can do. Prompt engineering is the core of this role — you'll be writing, testing, and iterating on prompts daily, while constantly tuning agents based on real-world customer feedback.</p>
<p>The scope of agents you'll own and the depth of prompt iteration you'll drive will scale with your experience and ability to ship.</p>
<p>This is a hands-on AI/prompt engineering role with heavy customer exposure — not pure internal R&D, and not pure support.</p>
<h4>What you'll do</h4>
<ul>
<li>Design and build new AI agents end-to-end: define behavior, write the prompts, set up tool/function calls, and ship to customers.</li>
<li>Iterate on prompts based on real customer conversations and edge cases — measuring quality, latency, and accuracy.</li>
<li>Work directly with customers to understand their use cases, then translate them into agent behavior that just works.</li>
<li>Run experiments across models, prompt structures, and agent architectures to push performance higher.</li>
<li>Collaborate closely with the product engineering team: feed real customer needs back into platform improvements.</li>
<li>Build deep expertise in our agent stack — LLMs, tools, evaluations — so you can advise customers on what's possible.</li>
<li>Document agent design patterns, prompt templates, and evaluation playbooks to strengthen internal and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Hands-on experience with prompt engineering and AI agents — you've built, tuned, and shipped LLM-powered features.</li>
<li>Strong technical foundation — you can read code, work with APIs, and run evaluations to measure agent quality.</li>
<li>Solid understanding of how modern LLMs behave, where they fail, and how to design prompts and tools to make them reliable.</li>
<li>Customer-facing experience or strong willingness to engage directly with customers to learn their use cases.</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
<h4>Requirements</h4>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
<h4>Benefits</h4>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
<h4>Requirements</h4>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
<h4>Benefits</h4>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li></p><p></p>
PETRA MECHATRONICS MIDDLE EAST TRADING LLC
Jordan - Amman
<ul><li><p><strong>Career Level:</strong> Senior</p></li><li><p><strong>Location: </strong>Amman, Jordan</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 4-10 years</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 700</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, elevators & escalators, material handling & lifting equipment, tools/meters/ power tools & hardware, industrial electronics, electro-mechanical, marine, oil & gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><br><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle daily administrative tasks, emails, records, and filing.</p></li><li><p>Assist management with schedules, reports, and follow-ups.</p></li><li><p>Monitor office supplies, petty cash, and general office requirements.</p></li><li><p>Coordinate with Sales, Operations, Warehouse, Suppliers, and Accounts when required.</p></li></ul><p><strong>B) HR Administration:</strong></p><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><p><strong>C) Accounting/ Bookkeeping:</strong></p><ul><li><p>Support basic AP/AR, invoice entry, receipts, payment follow-ups, and bookkeeping.</p></li><li><p>Experience with Odoo, Zoho Books, and Zoho Inventory is an advantage.</p></li></ul><p><strong>D) Supply Chain</strong></p><ul><li><p>Support basic supply chain tasks, including supplier follow-ups, shipment coordination, stock updates, and order status tracking.</p></li></ul><p><strong>E) Executive Support (Only EA Position):</strong></p><ul><li><p>Provide direct administrative support to the General Manager, including calendar management, correspondence, meeting coordination, and project follow-up.</p></li><li><p>Support the implementation of management decisions, company policies, and strategic initiatives.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Proven experience as a Senior Administrative Assistant, Office Administrator, or Office Coordinator, Executive Assistant is preferred.</p></li><li><p>Must be skilled and experienced in at least two of the following areas: Administrative Assistance, HR Administration, Accounting/Bookkeeping, or Supply Chain.</p></li><li><p>Strong written and verbal communication skills, with professional email drafting ability.</p></li><li><p>Proficient in MS Word, Excel, Outlook, and general office applications.</p></li><li><p>Experience with <strong>Zoho Books, Zoho Inventory, Zoho CRM, or Odoo</strong> is an advantage.</p></li><li><p>Highly organized, detail-oriented, and able to manage multiple administrative tasks with minimum supervision.</p></li><li><p>Proactive, reliable, and willing to learn new systems and procedures.</p><p><br></p></li></ol><p><strong>Additional Qualifying Advantages:</strong></p><ul><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p><p><br></p></li></ul><p><strong>How to Apply:</strong></p><ol type="1"><li><p>Visit our careers page</p></li><li><p>Select the relevant job opening</p></li><li><p>Complete the application form</p></li></ol><p><br></p><p><br></p><p><br></p>