Embedded Systems Engineer Jobs in Jordan
2794 Jobs Found
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Syarah is on a mission to change how people buy their cars in Saudi and.<br> We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms.<br> Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more.<br> Our goal is to turn car buying into an experience of delight, comfort and peace of mind.<br> We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.<br> Responsibilities: A Customer Care Agent serves as the bridge between the company and its customers, engaging with them via voice or text channels.<br> Their primary role is to respond to customer inquiries, provide detailed service information, resolve any issues that arise, and represent the company professionally and courteously.<br> This position is offered as a three-month contract.<br> Address customer inquiries regarding available products and services.<br> Create and manage customer accounts, ensuring accurate documentation of account details in written or digital formats.<br> Actively listen to customer concerns, identifying the root cause of any issues.<br> Provide prompt and appropriate solutions to customer problems.<br> Escalate complex cases to management, including all necessary background information.<br> Anticipate customer needs by following up on previous interactions, offering reorders or additional services.<br> Collaborate with all internal departments to effectively resolve customer issues.<br> Flexibility to work different shifts (including evenings, weekends, or holidays).<br> Willingness to participate in training before hire and on-the job.<br> Excellent listening skills and an empathetic voice and manner.<br> Dedication to customer satisfaction.<br> Basic knowledge of computer software and office systems.<br> Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.<br> Familiarity with all of the goods and services offered by the company.<br> Experience in Automotive Industry is a plus.<br></span> </div>
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p><strong>Maintenance agent-technician</strong></p>
<p>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Ensure smooth functioning and maintenance of all hotel engineering systems and equipment.</li>
<li>Carry out preventive and breakdown maintenance for electrical, plumbing, HVAC, kitchen, and mechanical equipment as assigned.</li>
<li>Monitor and maintain hotel utilities including DG sets, pumps, air-conditioning systems, lighting, and water supply systems.</li>
<li>Respond promptly to maintenance requests and guest complaints related to engineering services.</li>
<li>Ensure all work is completed in accordance with hotel standards and safety procedures.</li>
<li>Maintain proper records of maintenance activities, equipment logs, and daily checklists.</li>
<li>Coordinate with external vendors and contractors whenever required.</li>
<li>Ensure energy conservation practices are followed within the department.</li>
<li>Maintain cleanliness and organization of the engineering workshop and work areas.</li>
<li>Assist in installation and repair works across the hotel premises.</li>
<li>Support departmental objectives to achieve operational efficiency and guest satisfaction.</li>
</ul>
<h4>General responsibilities:</h4>
<ul>
<li>Be fully conversant with hotel fire and life safety/emergency procedures.</li>
<li>Comply with hotel and department policies and procedures at all times.</li>
<li>Attend all briefings, meetings, and trainings as assigned by management.</li>
<li>Report for duty on time wearing clean and complete uniform at all times.</li>
<li>Maintain a high standard of personal appearance and hygiene at all times.</li>
<li>Perform any other reasonable duties assigned by the management of the hotel.</li>
</ul>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Inspect and perform preventative maintenance on property’s facilities and equipment.</li>
<li>Inspect all areas of the property for safety issues and take immediate corrective action.</li>
<li>Assist guests regarding property facilities in an informative and helpful way.</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Relevant education.</li>
<li>Relevant building maintenance experience is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Diversity and inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p>
<p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Governance – Security & Resilience to join our team and play a key role in strengthening the Bank's IT governance, cybersecurity, and operational resilience capabilities.<br> In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices.<br> Key Responsibilities Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure.<br> Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001 , NIST Cybersecurity Framework (NIST CSF) , COBIT , and applicable banking regulations.<br> Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines.<br> Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the Bank's governance and change management processes.<br> Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices.<br> Monitor the Bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps.<br> Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities.<br> Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures.<br> Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees.<br> Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions.<br> Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.<br> Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field.<br> Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience , preferably within the banking or financial services sector.<br> Strong knowledge of ISO 27001 , NIST CSF , COBIT , IT risk management, business continuity, disaster recovery, and regulatory compliance.<br> Excellent analytical, communication, stakeholder management, and reporting skills.<br> Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.<br></span> </div>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Job Overview/Summary: The Humanitarian Access & Security Manager (HASM) is responsible for the safety and security of all IRC staff and operations in Jordan. The HASM will develop and implement humanitarian access and security management plans in compliance with IRC policies and in alignment with the humanitarian principles. The role sits within the Shared Services Unit (SSU) which provides essential support to all IRC entities based in Jordan. The HASM will identify changes and trends in the humanitarian access and security environment in Jordan and will ensure that adequate and up-to-date policies, security management plans and procedures are in place, and known to all staff.</span></p><p>Major Responsibilities:</p><p>Security Risk Management</p><ul><li>Ensure all current and prospective IRC sites/facilities in Jordan meet the IRC s safety and security standards.</li><li>Conduct security risk assessments covering all IRC locations and activities.</li><li>Develop, review and update security management plans on a regular basis.</li><li>Develop, review and update standard operating procedures and contingency plans.</li><li>Maintain a high level of preparedness in anticipation of contextual changes.</li><li>Evaluate, review and update the hibernation and evacuation plans for all IRC premises in Jordan, and ensure that the practical preparations are in place and known to all staff involved.</li><li>Ensure that accurate, up-to-date security advisories and information is available in English and Arabic to all staff based in Jordan.</li><li>Provide a security induction to new hires so they understand IRC s safety and security policies, and the key risks in the local context.</li><li>Remain available for staff to report security incidents; this may necessitate availability out-of-hours and over weekends depending on the severity and nature of the incident.</li><li>Manage safety and security incidents pertaining to all IRC staff and assets.</li><li>Coordinate the management of security incidents with various heads of IRC entities in Jordan.</li><li>Develop an internal network of security focal points to support the overall safety and security of IRC staff and operations.</li><li>Undertake continual assessments of safety and security equipment, and the protocols by which that equipment is used.</li><li>In coordination with the IT department, ensure all access control and CCTV systems are functional and data is only accessed as per standard operating procedures.</li><li>Regularly update and test the emergency communications tree.</li><li>Provide technical advice and support to IRC partners in Jordan on safety and security management.</li></ul><p>Travel and Event Risk Management</p><ul><li>Ensure all IRC business travelers receive timely advice prior to their arrival. Provide updated guidance on-arrival as needed.</li><li>Ensure IRC events in Jordan receive timely security guidance and support.</li><li>Ensure all accommodation/hotel options and event venues meet the IRC s security standards.</li><li>Develop positive relationships with security focal points at accommodation, hotel and event venues to ensure timely and supportive security responses to incidents involving IRC staff, travelers and visitors.</li><li>Act as a focal point for travelers and visitors to report safety or security issues.</li><li>Ensure all traveler data is tracked and accurate whether trips are by air or land.</li><li>Ensure transportation provided to IRC staff, travelers and visitors meets safety and security standards. Liasie with vendors as necessary to provide feedback.</li><li>Liaise with third-party providers and HR to provide support for travelers and visitors experiencing medical emergencies.</li></ul><p>Humanitarian Access Management</p><ul><li>Liaise with relevant local stakeholders and authorities to develop positive relationships, enhance IRC s acceptance and support the overall security of our people and operations.</li><li>Ensure humanitarian access approaches are responsive to local context and include overarching community engagement components.</li><li>Ensure that all IRC teams based in Jordan conduct principled and sustainable negotiations with relevant local actors in line with the humanitarian principles.</li><li>Provide technical input and advice in assessments to consider new IRC programs in new geographic areas, and regular assessment reviews for existing locations.</li><li>Provide guidance on visibility strategies that will support community acceptance.</li></ul><p>Monitoring, Reporting & Analysis</p><ul><li>Constantly monitor available sources to collect, compile and report information including incidents and trends pertinent to humanitarian access and security.</li><li>Provide timely area-based access analysis based on programmatic demands</li><li>Report all safety and security incidents on the IRC s online reporting system in alignment with incident reporting policies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree or a technical certification in a security related field with considerable field experience.</li><li>A minimum of 5 years of non-profit or NGO work experience within international humanitarian assistance programs.</li><li>Experience in providing clear and dynamic security briefings to diverse audiences.</li><li>Strong organizational and coordination skills.</li><li>Knowledge and proficiency in the use of communications technology, including, satellite communications, cell phone mediums, etc.</li><li>Full professional competency in Microsoft Office Suite, especially Word, Excel, PowerPoint.</li><li>Excellent relationship-building, interpersonal skills and the ability to effectively represent IRC at forums and with external stakeholders.</li><li>Strong negotiation and mediation skills essential, with a demonstrated ability to influence without authority.</li><li>Experience of working successfully with local stakeholders such as local and international NGOs, local authorities and government officials with sensitivity and diplomacy.</li><li>Experience in design and supporting training engagements with staff and partners to enhance skills.</li><li>Experienced and knowledgeable on Gender, Equity, Diversity and Inclusion</li><li>Fluent in written and spoken English and Arabic.</li><li>Ability to Travel: 30% travel, primarily within Jordan.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>Please submit your resume in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>As an AI trainer - writer, your work will help train AI models, shaping how they understand and generate human-like text. This isn’t just traditional writing—you’ll be crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity.</p>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Craft original, clear, and fact-checked responses based on project guidelines.</li>
<li>Follow style and quality standards to ensure consistency.</li>
<li>Collaborate with quality assurance specialists to refine and improve content.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit if you are seeking or open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Bachelor’s degree in any subject field;</li>
<li>At least 1 year of professional or educational experience in any field;</li>
<li>Strong written English (C1/C2);</li>
<li>Stable internet connection.</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $23 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your resume in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>As an AI trainer - writer, your work will help train AI models, shaping how they understand and generate human-like text. This isn’t just traditional writing—you’ll be crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity.</p>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Craft original, clear, and fact-checked responses based on project guidelines.</li>
<li>Follow style and quality standards to ensure consistency.</li>
<li>Collaborate with quality assurance specialists to refine and improve content.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit if you are seeking or open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Bachelor’s degree in any subject field;</li>
<li>At least 1 year of professional or educational experience in any field;</li>
<li>Strong written English (C1/C2);</li>
<li>Stable internet connection.</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $23 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p>
<p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p>
<p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p>
<p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p>
<p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, banking, HR, or a related field.</li>
<li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li>
<li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li>
<li>Good command of English language.</li>
<li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li>
<li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li>
<li>Proficient in computer systems and HR-related applications.</li>
<li>Strong leadership, supervisory, and people management skills.</li>
<li>Excellent communication, presentation, persuasion, and influencing abilities.</li>
<li>Strong planning, organization, and problem-solving skills.</li>
<li>Ability to innovate and develop HR programs and initiatives.</li>
<li>Strong interpersonal skills and ability to work effectively with stakeholders.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p>
<p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p>
<p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p>
<p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p>
<p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, banking, HR, or a related field.</li>
<li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li>
<li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li>
<li>Good command of English language.</li>
<li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li>
<li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li>
<li>Proficient in computer systems and HR-related applications.</li>
<li>Strong leadership, supervisory, and people management skills.</li>
<li>Excellent communication, presentation, persuasion, and influencing abilities.</li>
<li>Strong planning, organization, and problem-solving skills.</li>
<li>Ability to innovate and develop HR programs and initiatives.</li>
<li>Strong interpersonal skills and ability to work effectively with stakeholders.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are seeking a highly experienced lead data analyst to lead data analysis initiatives across our fintech organization. This role is responsible for transforming transactional and operational data into strategic insights, influencing decision-making at leadership level, and driving revenue protection, optimization, and data monetization initiatives.</p>
<h4>Responsibilities</h4>
<ul>
<li>Lead and own company-wide data analysis initiatives related to payments, wallets, collections, and customer behavior</li>
<li>Define and track fintech KPIs (transactions, revenue, failures, recovery, customer lifecycle)</li>
<li>Identify revenue leakage, operational gaps, and optimization opportunities and propose data-backed solutions</li>
<li>Partner with operations, product, risk, finance, and IT/core systems to drive data-driven change</li>
<li>Oversee analysis of high-volume financial and transactional datasets</li>
<li>Design and review executive dashboards and management reports</li>
<li>Ensure data accuracy, consistency, and alignment with business logic</li>
<li>Support audits, compliance, and regulatory data requests</li>
<li>Mentor and guide analysts and enforce best practices</li>
<li>Contribute to data governance, quality standards, and documentation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in computer science, data science, statistics, finance, or related field</li>
<li>Minimum 5–7 years of experience in data analytics (fintech, banking, payments preferred)</li>
<li>Expert-level SQL skills (Oracle preferred)</li>
<li>Strong understanding of wallets, payment flows, cash-in/cash-out, reconciliation, and collections</li>
<li>Experience working with large transactional datasets</li>
<li>Hands-on experience with BI tools (Power BI, Tableau, etc.)</li>
<li>Ability to translate data into executive-level insights</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Experience with core banking or digital wallet systems</li>
<li>Knowledge of revenue assurance, fraud, and risk analytics</li>
<li>Exposure to ETL pipelines and data modeling</li>
<li>Experience contributing to data monetization initiatives</li>
<li>Strong leadership and ownership mindset</li>
<li>Excellent communication and stakeholder management skills</li>
<li>Ability to challenge existing processes using data</li>
<li>Comfortable presenting to senior management and executives</li>
<li>High attention to detail and accountability</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Please submit your resume in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>As an AI Trainer - Writer, your work will help train AI models, shaping how they understand and generate human-like text. This isn’t just traditional writing—you’ll be crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity.</p>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Craft original, clear, and fact-checked responses based on project guidelines.</li>
<li>Follow style and quality standards to ensure consistency.</li>
<li>Collaborate with Quality Assurance Specialists to refine and improve content.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit if you are seeking or open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Bachelor’s degree in any subject field;</li>
<li>At least 1 year of professional or educational experience in any field;</li>
<li>Strong written English (C1/C2);</li>
<li>Stable internet connection.</li>
</ul>
<h4>How it works</h4>
<p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $23 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your resume in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>As an AI Trainer - Writer, your work will help train AI models, shaping how they understand and generate human-like text. This isn’t just traditional writing—you’ll be crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity.</p>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Craft original, clear, and fact-checked responses based on project guidelines.</li>
<li>Follow style and quality standards to ensure consistency.</li>
<li>Collaborate with Quality Assurance Specialists to refine and improve content.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit if you are seeking or open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Bachelor’s degree in any subject field;</li>
<li>At least 1 year of professional or educational experience in any field;</li>
<li>Strong written English (C1/C2);</li>
<li>Stable internet connection.</li>
</ul>
<h4>How it works</h4>
<p>Apply > Pass qualification(s) > Join a project > Complete tasks > Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $23 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Vacancy: General Accountant A leading accounting and auditing firm located in Amman, Jordan , is seeking a highly qualified and motivated General Accountant to join our professional team. We are specifically looking for a candidate who has gained their core accounting experience working inside commercial and industrial companies .</p><p>Key Responsibilities:</p><ul><li>Oversee and manage day-to-day accounting operations for clients and ensure financial accuracy.</li><li>Prepare, review, and post journal entries, bank reconciliations, and general ledger activities.</li><li>Handle accounting functions related to industrial and commercial client operations , including cost accounting, inventory valuation, and supply chain financials.</li><li>Monitor accounts receivable/payable and follow up on aging reports.</li><li>Assist in the preparation of monthly/annual financial statements, closing procedures, and tax filings.</li></ul><p>Job Requirements:</p><ul><li>Bachelor s degree in Accounting, Finance, or a related field.</li><li>Minimum of 3 years of solid, proven experience in general accounting.</li><li>Essential: Previous corporate experience working directly within Industrial and Commercial companies .</li><li>High proficiency in using professional accounting software, ERP systems, and advanced MS Excel.</li><li>Strong analytical, problem-solving, and time-management skills.</li><li>Ability to work effectively under pressure and deliver accurate financial reports on time.</li></ul><p>How to Apply:</p><p>If you meet the requirements, please apply through one of the following methods:</p><ul><li>Apply via Application Link</li><li>Apply via Email: Send your updated CV to EMAIL_ADDRESS-hr.com (Please mention "General Accountant" in the email subject line).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Accounting, Finance, or a related field.</li><li>Minimum of 3 years of solid, proven experience in general accounting.</li><li>Essential: Previous corporate experience working directly within Industrial and Commercial companies .</li><li>High proficiency in using professional accounting software, ERP systems, and advanced MS Excel.</li><li>Strong analytical, problem-solving, and time-management skills.</li><li>Ability to work effectively under pressure and deliver accurate financial reports on time.</li></ul><p></p></section>
<p><h4>Company Overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p>
<br>
<h4>Role Summary</h4>
<p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p>
<br>
<h4>Responsibilities</h4>
<li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li>
<li>Lead, mentor, and develop delivery team leads and developer teams.</li>
<li>Coordinate with cross-functional teams to deliver business outcomes.</li>
<li>Identify process improvements and implement best practices.</li>
<li>Manage budgets and resource allocation tied to delivery schedules.</li>
<li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li>
<li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li>
<li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li>
<li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li>
<li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li>
<li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li>
<li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li>
<li>Support customer communication, steering meetings, and formal handovers.</li>
<li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li>
<li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li>
<br>
<h4>Requirements</h4>
<h4>Qualifications</h4>
<p><strong>Educational qualifications</strong></p>
<li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li>
<li>Project management education or equivalent professional training is a must.</li>
<br>
<p><strong>Experience needed</strong></p>
<li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li>
<li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li>
<li>Previous experience in the insurance field is a plus.</li>
<br>
<p><strong>Trainings / Certificates</strong></p>
<li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li>
<li>ITIL Foundation certification is preferred.</li>
<li>Training in customer communication, risk management, UAT, and release governance is preferred.</li>
<br>
<p><strong>Technical Qualifications</strong></p>
<li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li>
<li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li>
<li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li>
<li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li>
<li>Experience with customer-facing communication, reporting, governance, and escalation management.</li>
<li>Eligible to work in Jordan.</li>
<br>
<h4>Benefits</h4>
<li>Class A health insurance</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>We are currently recruiting an IT Support Coordinator to join our Global IT team.<br>This is a remote position open to candidates based in RI countries of operation ideally Jordan, Syria, Lebanon, Yemen, Palestine or T rkiye.<br>At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.<br>This role is classified as requiring standard pre-employment checks.<br>About Relief International<br>Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.<br>About the Opportunity<br>The role provides direct IT support to Jordan, Lebanon, Syria, T rkiye, Palestine, and Yemen, while also contributing to the global IT support function, including support for Sudan and Global Teams. Operating in complex, high-context environments with limited IT infrastructure in some locations, the position requires a high degree of autonomy, problem-solving, adaptability, and the ability to deliver reliable IT services across multiple countries.<br>The IT Support Coordinator ensures effective, timely, and compliant IT services for multiple RI country programs and global operations. The role delivers advanced technical troubleshooting, system access management, software provisioning, and IT capacity building across multiple high-risk operating environments. It also serves as the primary IT focal point for countries without local IT staff and as a backup to existing country IT roles.<br>Your Responsibilities<br>This role includes the following responsibilities.<br>• Provide advanced IT support across multiple RI country programs, resolving complex issues related to Microsoft 365, SharePoint, OneDrive, user access, software applications, and business systems.<br>• Act as the primary IT focal point for designated country offices, ensuring reliable and timely support in locations with limited or no local IT presence while maintaining business continuity.<br>• Manage user accounts, system access, permissions, and onboarding activities, ensuring secure and compliant access to RI systems and platforms.<br>• Support and mentor country IT staff and focal points, delivering guidance, training, and practical assistance to strengthen IT service delivery and compliance with RI policies.<br>• Coordinate software licensing, technology procurement, and asset management processes, ensuring compliance with organizational policies, donor requirements, and security standards.<br>• Monitor and maintain regional IT infrastructure and network devices, supporting cybersecurity controls, system integrity, and adherence to approved security baselines.<br>• Partner with country and global teams to identify technology solutions that improve operational effectiveness, support humanitarian programming, and enhance user experience across RI s global operations.<br>About You<br>You will bring the following experience and skills.<br>• Proven experience in IT support across multiple locations.<br>• Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.<br>• Experience with software licensing and vendor coordination.<br>• Strong troubleshooting and problem-solving skills.<br>• Ability to work in complex, high-risk, and multi-cultural environments.<br>• Experience in NGO or humanitarian IT support would be a bonus.<br>• Familiarity with Starlink systems and portal management preferred.<br>• Arabic language skills preferred.<br>Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!<br>How to apply<br>To apply for this post, click on the Apply button in the job advert page .<br>• You will be asked to upload a CV and Cover Letter .<br>• The cover letter should be one page, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.<br>Closing Date<br>We will be reviewing applicants on a rolling basis, please apply today as we may withdraw the position from the jobs board before the closing date.<br>As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.<br>Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.<br>Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.<br></div></section>
<p><h4>About Taj HR</h4>
<p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p>
<p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p>
<h4>Job summary</h4>
<p>We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p>
<p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Generate new business opportunities for recruitment and HR outsourcing services.</li>
<li>Identify and engage potential clients across different industries.</li>
<li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li>
<li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li>
<li>Understand client hiring and HR operational needs and recommend suitable solutions.</li>
<li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li>
<li>Build and maintain long-term client relationships.</li>
<li>Achieve monthly sales targets and contribute to company growth.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–2 years of experience in B2B sales, business development, or account management.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Experience in lead generation and outbound sales.</li>
<li>Ability to work independently in a remote environment.</li>
<li>Good command of English and Arabic.</li>
<li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li>
<li>Results-driven mindset with a strong focus on achieving targets.</li>
</ul>
<h4>Compensation & benefits</h4>
<ul>
<li>Fixed monthly salary.</li>
<li>Attractive commission scheme based on sales performance.</li>
<li>Fully remote work arrangement.</li>
<li>Career growth opportunities within a growing HR consultancy.</li>
<li>Supportive and collaborative work environment.</li>
</ul>
<p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>
<p><h4>Description</h4>
<p>Supervise the AML/CFT Investigation Section and ensure efficient execution of daily operations.</p>
<p>Review and investigate AML/CFT alerts, suspicious activities, and case escalations.</p>
<p>Prepare, review, and submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), and other regulatory reports through the GOAML system.</p>
<p>Liaise with the Financial Intelligence Unit (FIU) and respond to regulatory inquiries in accordance with applicable requirements.</p>
<p>Monitor customer transactions and conduct investigations into potentially suspicious activities.</p>
<p>Review and enhance AML/CFT policies, procedures, and internal controls in line with regulatory requirements.</p>
<p>Conduct AML/CFT risk assessments, including periodic self-assessments and product/service risk reviews.</p>
<p>Monitor international AML/CFT regulations, sanctions, and emerging financial crime trends.</p>
<p>Coordinate with branches, subsidiaries, and overseas operations to ensure compliance with AML/CFT regulations.</p>
<p>Maintain confidential investigation files, regulatory documentation, and case records.</p>
<p>Deliver AML/CFT and KYC training and awareness programs to bank employees.</p>
<p>Support Business Continuity Planning (BCP) and participate in emergency response activities.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in Business Administration or a related field.</p>
<p>Minimum of 5 years of professional experience, including at least 3 years in Anti-Money Laundering (AML) activities.</p>
<p>Holder of professional certifications in Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT), with a minimum requirement of the Certified Anti-Money Laundering Specialist (CAMS) certification.</p>
<p>Excellent command of the English language, both written and spoken.</p>
<p>Proficient in computer applications and the use of relevant banking systems.</p>
<p>Strong supervisory and managerial skills.</p>
<p>Ability to motivate others and work effectively within a team environment.</p>
<p>Thorough knowledge of the policies, procedures, and regulatory requirements governing the function, including internal and external updates.</p>
<p>Comprehensive knowledge of the bank's products and services.</p>
<p>Strong analytical skills with a high level of accuracy and attention to detail.</p>
<p>Strong planning and organizational skills.</p>
<p>Excellent communication and interpersonal skills.</p>
<p>Ability to work effectively under pressure.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Hospitality Operations Manager</p><p><br></p><p>Position Summary</p><p><br></p><p>We are seeking an experienced and results-driven Hospitality Operations Manager to oversee the day-to-day operations of multiple hospitality venues within a premium hospitality destination. This role is responsible for ensuring exceptional guest experiences, operational excellence, service consistency, and strong commercial performance across all outlets.</p><p><br></p><p>Working closely with senior management and the culinary leadership team, the Hospitality Operations Manager will lead guest-facing teams, coordinate daily operations, and ensure compliance with company standards, policies, and procedures.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Manage the daily operations of all hospitality venues.</p><p>* Lead, mentor, and develop front-of-house teams and outlet managers.</p><p>* Ensure consistent service standards and deliver exceptional guest experiences.</p><p>* Oversee staffing, scheduling, and workforce planning.</p><p>* Coordinate operations with the kitchen, bar, events, and support departments.</p><p>* Manage reservations, guest flow, and special events.</p><p>* Monitor operational performance, productivity, and profitability.</p><p>* Ensure compliance with health, safety, hygiene, and operational standards.</p><p>* Resolve guest concerns and implement continuous service improvements.</p><p>* Prepare operational reports and monitor key performance indicators (KPIs).</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><p><br></p><p>* Minimum of 5 years of experience in hospitality operations, including experience in a management role.</p><p>* Proven experience managing multi-outlet hospitality operations.</p><p>* Strong leadership, communication, and organizational skills.</p><p>* Strong commercial awareness and operational management expertise.</p><p>* Proficiency in hospitality management systems and Microsoft Office.</p><p>* Fluency in both Arabic and English; additional languages are an advantage.</p></div>