Embedded Systems Engineer Jobs - Amman Jordan
1402 Jobs Found
<p>Senior Software Engineer – Flutter and Firebase and Go</p><p>Location: Amman, Jordan – On-site<br>Employment Type: Full-time</p><p>About the Company:</p><p>We are an American company that buys and recycles cars in the Chicago area, with a 10-person operations team in Jordan.</p><p>Our daily operations run on software we develop internally, including dispatch management, tow-truck fleet management, vehicle intake, parts inventory, and payroll and employee management.</p><p>We are seeking a Senior Software Engineer to join our engineering team and help develop, maintain, and operate a live production platform used daily by drivers, dispatchers, and yard staff.</p><p>Responsibilities:</p><ul><li>Develop and maintain Flutter applications for web, Android, and iOS.</li><li>Develop and manage Firebase services, including Firestore, Authentication, Cloud Functions, and FCM.</li><li>Develop and maintain APIs using Go and PostgreSQL.</li><li>Implement features end-to-end from requirements analysis to testing, deployment, and production verification.</li><li>Diagnose operational issues and fix outages affecting users and staff quickly.</li><li>Write clean, maintainable code with clear tests and reviews.</li><li>Prepare small, organized Merge Requests linked to work tickets.</li><li>Manage build and release processes via GitLab CI, Codemagic, TestFlight, and Shorebird.</li><li>Apply best practices for data protection and system security.</li><li>Monitor app and service performance post-release and verify new versions work correctly.</li><li>Collaborate directly with management and operations teams to understand problems and translate them into practical software solutions.</li></ul><p>Basic Requirements:</p><ul><li>Strong, hands-on experience with Flutter and Dart for mobile and web apps.</li><li>Advanced Firebase experience, especially Firestore, Auth, Cloud Functions, and FCM.</li><li>Experience building backend systems with Go, or strong Node.js experience with willingness to work in Go.</li><li>Good PostgreSQL and SQL/database design experience.</li><li>Experience with REST APIs and external system integration.</li><li>Good understanding of Git, GitLab, and CI/CD processes.</li><li>Experience releasing Android and iOS apps and managing versions.</li><li>Ability to handle production systems and data securely and responsibly.</li><li>Ability to work independently and take ownership from start to finish.</li><li>Good written English, especially for tickets and technical documentation.</li><li>Proven hands-on experience shipping real production apps or systems.</li></ul><p>Nice to Have:</p><ul><li>Experience with Shorebird and direct Flutter updates.</li><li>Experience with Codemagic, TestFlight, and Google Play Console.</li><li>Experience with Docker or Google Cloud Platform.</li><li>Experience with maps, notifications, location tracking, or fleet management systems.</li><li>Experience with operational, logistics, or internal enterprise apps.</li></ul><p>Nature of Work:</p><p>This is a hands-on delivery role, not a meetings-focused position. You will be expected to take features from implementation through testing and production verification.</p><p>The position is based at our office in Amman, Jordan. Some overlap with US Central Time will be required. Exact working hours will be discussed during the interview.</p><p>Compensation:</p><ul><li>Competitive salary based on demonstrated experience and technical ability.</li><li>Payment in JOD or USD equivalent.</li><li>Opportunity to work on a real, stable production product used daily.</li><li>Clear ownership, visible output, and direct influence over the product.</li></ul><p>How to Apply:</p><p>Please Send the following</p><ol><li>Your CV.</li><li>Your GitHub or GitLab profile.</li><li>A short note describing the most meaningful production system or application you have shipped.</li><li>A clear explanation of your personal contribution and the technologies you used.</li><li>Your expected salary and availability to start.</li></ol><p>Real production work and repositories matter more to us than certificates.</p><p> </p>
<p>The Albaroudi Company for Packaging Materials announces its need to bring on board distinguished competencies to its technical team in the department of "Preform", for the position:</p><p> Engineer or Technician of Industrial Machines for the Preform Production Department and Engineer or Technician of Mechanical for the Cap Department</p><p> </p><p><strong>Qualifications and technical requirements:</strong></p><p>Experience: Practical experience of no less than 6 years in maintenance of industrial machines.</p><p>Specialized skills: * Deep experience in maintenance and hydraulic and pneumatic systems (Hydraulics & Pneumatics).</p><p>High skill in disassembling, assembling, and calibrating injection molds and their periodic maintenance.</p><p>Ability to deal with cooling systems (Chillers) attached to production lines.</p><p>Implementation of preventive maintenance programs to ensure production continuity and reduce breakdowns.</p><p>Education: Technical diploma in mechanical engineering or equivalent from intensive practical experience.</p><p>Residence: Preference to residents of the following areas: (Al-Zarqa, Sahaab, Madaba).</p><p> </p><p><strong>Job benefits:</strong></p><p>Employee coverage under social security upon appointment.</p><p>Transportation insurance provided by the company.</p><p>Professional and stable work environment</p>
<p><strong>Job Advertisement: Mechanical / Mechatronics Engineer (Full-time)</strong></p><p>Promecjo company</span> announces a full-time job opportunity to join the team at the company headquarters, under the following details:</p><ul><li><strong>Job title:</strong> Mechanical or Mechatronics Engineer</li><li><strong>Work type:</strong> Full-time</li><li><strong>Work location:</strong> Amman - in front of Amman Mall</li></ul><p> </p><p><strong>Key requirements:</strong></p><ul><li><strong>University degree:</strong> Holds a Bachelor’s degree in Mechanical Engineering or Mechatronics.</li><li><strong>AutoCAD software:</strong> Proficient with the software and able to draw and output accurate drawings.</li><li><strong>Work experience:</strong> Practical experience of at least <strong>one year</strong> in <strong>designing heating drawings (Heating) or HVAC</strong>.</li><li><strong>Office skills:</strong> Proficient in using <strong>Microsoft Office</strong> to prepare studies and cost proposals.</li></ul><p> </p><p><strong>Job responsibilities:</strong></p><ul><li><strong>Draw mechanical drawings</strong> and design heating and air conditioning systems using AutoCAD.</li><li>Prepare cost proposals and technical and financial quantity tables using Office.</li><li>Direct coordination with the team and projects at the company.</li></ul>
<p>We are seeking a sales engineer (male) and a sales engineer (female) or someone with experience to work in an industrial electrical and lighting company at the company’s branches in Amman, Irbid, and Zarqa.</p>
<p>#Required #Production Engineer for a fruit company that trades Heaven’s Fruit located opposite the Central Market inside Al-Sabil Commercial Complex </p><p>Job requirements: </p><p>Responsibilities</p><p>- Operate and monitor production lines.</p><p>- Manage workers inside the production hall.</p><p>- Quality control inside the production hall </p><p>- Prepare the necessary reports.</p><p>Qualifications</p><p>- Hold a bachelor's degree in electrical engineering or mechatronics</p><p>- Ability to handle industrial machines</p><p>- Fresh graduate or with 1-3 years of work experience </p><p>Required skills :</p><p>Leadership personality </p><p>Ability to work in a team </p><p>Ability to work under pressure</p><p>Job conditions:</p><p>- Residence location close to the workplace </p><p>- The position is male-only</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p></p>
<p>Electrical and project engineer, handling site visits to housing developments and projects </p>
Job Purpose<p></p> <div> <p>The Senior PreSales Engineer IT Infrastructure Systems is responsible for end-to-end technical solutioning across enterprise compute, storage, hyperconverged infrastructure (HCI), virtualization, backup, disaster recovery, and hybrid cloud integration.</p></div>
<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p><p>Responsibilities:</p><p><strong>Quality Assurance & Testing</strong></p><ul><li>Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.</li><li>Validate business requirements against implemented features and acceptance criteria.</li><li>Test multi-tenant scenarios, role-based access, and permission logic.</li><li>Validate integrations with external systems (e.g., payment gateways).</li><li>Perform data validation testing on SQL Server to ensure data accuracy and integrity.</li><li>Identify, log, and track defects using Jira / Azure DevOps.</li><li>Verify bug fixes and prevent regressions.</li><li>Support User Acceptance Testing (UAT) and pre-production validation.</li></ul><p><strong>Release & Environment Validation</strong></p><ul><li>Validate deployment readiness for QA, UAT, and Production environments.</li><li>Perform post-deployment verification and smoke testing.</li><li>Support hotfix validation and emergency releases.</li><li>Coordinate with DevOps and Development teams to ensure environment stability.</li></ul><p><strong>Test Documentation & Standards</strong></p><ul><li>Create and maintain: test plans, test cases, test scenarios, and regression suites</li><li>Define and improve QA processes and testing standards.</li><li>Ensure repeatable, auditable testing practices aligned with SDLC.</li></ul><p><strong>Application & Technical Documentation</strong></p><ul><li>Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.</li><li>Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations</li><li>Ensure documentation is structured, accessible, and version controlled.</li><li>Work closely with developers to capture technical knowledge accurately.</li></ul><p><strong>Knowledge Management & Transition</strong></p><ul><li>Lead documentation activities during vendor transition and knowledge transfer.</li><li>Ensure critical system knowledge is captured and not retained by individuals.</li><li>Support onboarding of new team members using documented materials.</li><li>Actively reduce single-point-of-failure risks.</li></ul><p><strong>SDLC & Process Compliance</strong></p><ul><li>Ensure QA activities are embedded in the SDLC.</li><li>Validate that acceptance criteria are met before release approval.</li><li>Support sprint planning by estimating QA effort.</li><li>Participate in retrospectives to improve quality processes.</li></ul><p><strong>Tools & Automation (Progressive)</strong></p><ul><li>Support test automation initiatives where applicable.</li><li>Collaborate with DevOps on CI/CD quality gates.</li><li>Identify opportunities to improve testing efficiency and coverage.</li></ul><p><strong>Collaboration & Communication</strong></p><ul><li>Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.</li><li>Provide clear quality status and risk visibility.</li><li>Escalate quality risks early.</li></ul><p><strong>Job Relations:</strong></p><p>Reports to IT Manager. Works closely with Development, DevOps, Infra, and Product teams. Coordinates with business stakeholders during UAT.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, or a related field.</p><p>3-6 years of experience in QA or software testing, and documentation</p><p>Strong understanding of SDLC and testing methodologies.</p><p>Experience testing: Web applications, APIs, and SQL-based systems</p><p>Strong documentation and communication skills.</p><p>Detail-oriented with strong analytical skills.</p><p><strong>Competencies:</strong></p><ul><li>Experience with enterprise or multi-tenant systems.</li><li>Experience documenting legacy systems.</li><li>Exposure to ASP.NET Zero / abp.io.</li><li>Experience working with distributed teams.</li><li>Familiarity with basic test automation concepts.</li></ul><p><strong>Skills & Languages:</strong></p><ul><li>Proficiency with Agile tools (e.g., Jira)</li><li>Understanding of software development life cycle and agile methodologies.</li><li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.)</li><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>
<p>Technical Support Engineer (VoIP/PBX) – 0 to 2 Years Experience</p><p>Job Summary</p><p>We are looking for a Technical Support Engineer to provide support for VoIP and PBX systems. The successful candidate will assist customers with troubleshooting, system configuration, and issue resolution while gaining hands-on experience with IP telephony technologies.</p><p>Key Responsibilities</p><ul><li>Provide technical support for VoIP, IP telephony, and PBX systems.</li><li>Troubleshoot issues related to phones, call routing, voicemail, SIP trunks, and network connectivity.</li><li>Monitor system performance and respond to customer support requests.</li><li>Configure and maintain user extensions, devices, and basic system settings.</li><li>Escalate complex issues to senior engineers when required.</li><li>Document incidents, resolutions, and technical procedures.</li><li>Assist with system installations, upgrades, and testing.</li><li>Deliver professional and timely customer service.</li></ul><p>Requirements</p><ul><li>Bachelor's degree or Diploma in Information Technology, Computer Engineering, Telecommunications, or a related field.</li><li>0–2 years of experience in technical support, networking, or telecommunications.</li><li>Better to have driving license</li><li>Basic understanding of TCP/IP networking concepts.</li><li>Familiarity with VoIP, SIP, IP phones, or PBX systems is an advantage.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication skills in English.</li><li>Willingness to learn new technologies and work in a customer-facing environment.</li></ul><p>Preferred Skills</p><ul><li>Knowledge of Windows and Linux operating systems.</li><li>Basic understanding of networking devices such as switches and routers.</li><li>Familiarity with ticketing systems and remote support tools.</li></ul><p>Experience Level</p><ul><li>Fresh graduates are encouraged to apply.</li><li>Up to 2 years of relevant experience.</li></ul>
<p><h4>Description</h4>
<p>5+ years of related experience developing and implementing solutions using middleware.</p>
<p>In-depth working experience developing applications using different programming languages used in ESB.</p>
<p>In-depth knowledge of standards and technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP, and SSL/TLS).</p>
<p>Experience with different types of integration patterns.</p>
<p>Sound knowledge of OOP.</p>
<p>Good knowledge of multiple mapping tools.</p>
<p>Stakeholder communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.</p>
<p>Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.</p>
<p>Work alongside integration engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>5+ years of related experience developing and implementing solutions using Middleware. In depth working experience developing application using different programming languages used in ESB. In depth Knowledge of standard/technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP and SSL/TLS). Experience on different types of Integration Patterns. Sound knowledge of OOP. Good Knowledge on multiple mapping tools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Stakeholder Communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa. Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards. Work alongside Integration Engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Design, develop, and maintain backend services and APIs under guidance from senior engineers, adapting to evolving requirements. Support, maintain, and improve existing applications and internal tools by fixing bugs, addressing technical debt, and ensuring system stability. Build and maintain internal tools that support operational, support, and product teams. Implement business logic and integrations supporting product features under tight timelines. Write clean, maintainable, and well-tested code aligned with backend standards. Collaborate with frontend engineers, product managers, and designers in an agile, fast-paced environment. Assist in optimizing system performance, reliability, and security across systems. Participate in sprint planning, stand-ups, and code reviews. Contribute to CI/CD pipelines, deployments, and basic monitoring activities. Troubleshoot and resolve backend issues in both development and production environments, including legacy systems. Respond to ad hoc requests for fixes, enhancements, and system support as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 1 2 years of experience in backend development, preferably in a fast-paced or startup environment. Strong proficiency in Node.js / JavaScript for backend services. Experience building and consuming REST APIs. Comfortable working within and maintaining existing codebases, not only building from scratch. Basic understanding of databases (SQL and/or NoSQL) and data modeling concepts. Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus. Basic experience with Git and modern development workflows. Strong understanding of Agile/Scrum methodologies and iterative development. Strong problem-solving skills, adaptability, and willingness to learn quickly. Good communication skills and ability to work in a collaborative, fast-moving team environment.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Customer Success Engineer Location: Amman, Jordan Job Type: Full-time About the Job: We're looking for a Customer Success Engineer to become the single named point of contact for a portfolio of brokerage, banking, and financial institution clients. This is not a ticket-closing job. You'll own real client relationships, and your success is measured by how satisfied your clients are, not by how fast you close tickets. The role needs genuine technical depth. You'll triage, investigate, and resolve issues spanning SQL databases, Windows server environments, network communication, and our ZAG Core trading platform. And it needs a customer-success mindset: you build trust, communicate proactively, and grow with the role as our team evolves into a full customer-success function.</p><p>Key Responsibilities:</p><ul><li>Technical resolution</li><li>Triage and classify incoming tickets accurately using an objective impact matrix.</li><li>Troubleshoot and resolve issues across the ZAG Core trading platform, including server-to-server communication, system integrations, SQL/T-SQL databases, and Windows server environments.</li><li>Investigate access control issues between virtual networks and secure systems; support encryption and secure communications configurations.</li><li>Assist in system integrations and deployments, and document troubleshooting steps in the shared knowledge base.</li><li>Escalate to engineering when needed while remaining the ticket owner throughout. Escalation transfers the work, not the accountability.</li><li>Keep your clients informed with regular, structured updates at every stage, even when there's nothing new to report.</li><li>Close every ticket completely and correctly. Quality matters more than speed.</li><li>Customer success & relationship management</li><li>Own the end-to-end relationship for your named client accounts. You are the face of our company to these clients.</li><li>Run regular cadence calls with each client to review open items, share platform updates, and align on expectations.</li><li>Monitor client health: backlog age, reopen rates, and sentiment signals. Raise concerns before they become escalations.</li><li>Drive client retention through consistent, visible value.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What We re Looking For:</h2><ul><li><strong>Required:</strong></li><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 - 5 years of experience in Technical Support, Application Support, or a similar customer-facing technical role.</li><li>Strong understanding of Windows OS, system administration, and server configuration.</li><li>Hands-on experience with SQL / T-SQL databases, query writing, and performance troubleshooting.</li><li>Solid grasp of computer science fundamentals: data structures, algorithms, operating systems, and software design.</li><li>Excellent technical problem-solving skills combined with clear, professional written and verbal communication.</li><li><strong>Preferred:</strong></li><li>Familiarity with front-end technologies: PHP, JavaScript, jQuery, Angular, CSS,HTML5, Bootstrap.</li><li>Experience in the fintech, brokerage, or financial services sector.</li><li>Prior exposure to trading platforms, order management systems (OMS), or capital markets back-office systems.</li></ul><p></p></section>
<p><h4>About Maqsam:</h4>
<p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<h4>Your opportunity:</h4>
<p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p>
<p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p>
<h4>Your top responsibilities:</h4>
<ul>
<li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li>
<li>Debug and troubleshoot complex software issues in a high-availability environment.</li>
<li>Optimize system performance through rigorous testing and code refinement.</li>
<li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li>
<li>Conduct code reviews to ensure code quality and implementation of best practices.</li>
<li>Document development processes, code changes, and other critical information accurately.</li>
<li>Participate in the design and architecture decisions of our internal systems and databases.</li>
<li>Support junior software engineers and participate in ramping up new joiners.</li>
</ul>
<h4>What we expect from you:</h4>
<ul>
<li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li>
<li>Proven ability in writing high-quality, readable, and scalable code.</li>
<li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li>
<li>Experience with relational databases and their integration into systems.</li>
<li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li>
<li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li>
<li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li>
</ul>
<h4>Additional information:</h4>
<ul>
<li>3-5 years of experience in backend or full-stack web development.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li>
<li>A commitment to continuous professional development and eagerness to learn new technologies.</li>
<li>A degree in computer science, engineering, or a related field is preferred.</li>
<li>Experience in mobile development is a plus.</li>
<li>Experience working on VoIP-related projects is a plus.</li>
<li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li>
</ul>
<h4>What we provide:</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li>
<li>A collaborative and friendly environment.</li>
<li>Personal and professional growth: opportunities to learn and become a world-class professional.</li>
<li>Fair compensation: we value your contribution.</li>
<li>Transparency: a culture that thrives on open communication.</li>
<li>Benefits: first-class health insurance, and more.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>
<p><h4>Job role - principal electrical design engineer – mission critical (data centres)</h4>
<p>Verbal and written communication in English is mandatory.</p>
<p><strong>Strong experience</strong></p>
<ul>
<li>Uptime Tier III/IV data center design experience</li>
<li>MV/LV, UPS & generator design expertise</li>
<li>Data center standards knowledge (Uptime/TIA-942/NFPA)</li>
<li>Client-facing leadership and stakeholder management experience</li>
</ul>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Translate client requirements into robust electrical designs, including electrical distribution (medium and low voltage), generator, UPS systems, switchgear, busducts, grounding schemes, power monitoring systems, fire detection and alarm system etc.</li>
<li>Produce all technical documentation: calculations, system studies, single-line diagrams, layout drawings, specifications, block schematics, and compliance tables.</li>
<li>Lead conceptual and detailed design reviews, leveraging advanced analytical tools, BIM/Revit models, and coordination with architectural, mechanical, and building technology disciplines.</li>
<li>Mentor and develop junior engineers, share best practices in mission-critical electrical systems, and drive continuous improvement across the design team.</li>
<li>Collaborate closely with regional and global teams to grow consulting capabilities and ensure alignment with global design standards.</li>
<li>Develop and standardize scalable, repeatable data center solutions to drive consistency and efficiencies across UAE and KSA.</li>
<li>Conduct site assessments, capacity planning, and feasibility studies aligned with Uptime Institute Tier requirements.</li>
<li>Ensure compliance with international standards (Uptime Institute, TIA-942, NFPA, ASHRAE) and local regulations.</li>
<li>Drive business growth by contributing to technical proposals, client presentations, and by identifying opportunities for service enhancements.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s or master’s degree in electrical engineering.</li>
<li>10+ years of progressive electrical experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li>
<li>Demonstrated ability to coordinate with stakeholders in complex, matrixed environments.</li>
<li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li>
<li>In-depth knowledge of data centres electrical infrastructure, power distribution topologies, servers, storage, network systems, SCADA systems, power management, ELV, and security.</li>
<li>Experienced in data center construction phasing and associated design planning.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Familiarity with local and international codes and standards, including NEC, IEC, ISO 50001, ISO 27001, PDPL, and ESMA.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Job description</h4>
<p><strong>Job role - Principal engineer – mechanical – aviation buildings</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead mechanical/HVAC design from feasibility and basis-of-design (BoD) through detailed design, tender and construction support for aviation facilities.</li>
<li>Own the environmental strategy for very large volumes (e.g., hangar bays): heating/cooling concepts, destratification, purge/exhaust modes, make-up air, and controls sequences—balancing energy, IAQ and safety (UFC/ASHRAE/NFPA context).</li>
<li>Engineer specialist ventilation for hazardous operations: paint spray booths/rooms, fuel-cell maintenance/purge ventilation, welding/fume extraction, VOC control, and hazardous-area interfaces with electrical/controls.</li>
<li>Integrate process utilities common to MRO and workshops.</li>
<li>Shape catering facility HVAC and hygienic air zones: kitchen exhaust and makeup air (NFPA 96), pressure cascades, temperature/humidity control for clean prep/packing.</li>
<li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, process, fire protection, and controls; lead clash resolution and model QA.</li>
<li>Run calculations and simulations: loads, duct/pipe sizing, ventilation rates, smoke/fume capture, and (where needed) CFD to support the thermal comfort studies.</li>
<li>Author technical documents: BoD, design reports, specifications, sequences of operation, control narratives, FAT/SAT/commissioning plans.</li>
<li>Engage stakeholders—airlines/MROs, airport operators, food safety teams, and authorities—to secure approvals and smooth delivery.</li>
<li>Lead retrofit, refurbishment, and brownfield upgrade projects within operational airport environments—assessing existing systems, developing phased upgrade strategies, ensuring minimal disruption to ongoing operations, and integrating new systems with legacy infrastructure while addressing capacity, compliance, and energy performance improvements.</li>
</ul>
<h4>Key systems and domains you’ll cover:</h4>
<ul>
<li>Hangars and workshops: general and emergency exhaust, purge ventilation for fuel system work, floor-level capture where required, destratification/ HVLS fans, door air management, radiant/air systems, PCA (pre-conditioned air) and GSE interfaces.</li>
<li>Catering facilities: high-duty kitchen exhaust and makeup air (hoods, MAUs, heat recovery), grease ducting, rooftop terminations, pressure zoning for hygiene, and interfaces to cold rooms/freezers and clean areas.</li>
<li>Experience in refurbishment projects, passenger terminal building mechanical design (HVAC, drainage systems) is preferred.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or master’s degree in mechanical engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>15+ years’ experience in building services (mechanical/HVAC), with significant aviation project delivery (passenger terminal building, hangars, MRO shops, flight catering, or similar).</li>
<li>Proven leadership as lead/principal engineer on multi-disciplinary design projects and prior delivery in live airport environments (airside/landside interfaces, works phasing) is preferred.</li>
<li>Expertise writing BoDs, specifications, P&IDs, control sequences, etc.</li>
<li>BIM fluency: Revit, Navisworks; competence with calculations (e.g., IES-VE/HAP/eQuest), CFD exposure preferred.</li>
<li>Client-facing communication and team leadership; mentoring and QA/QC across multiple concurrent packages.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Willingness to be based at Dammam Airport for the initial phase of the project (short-term assignment) and relocate to the main office upon project completion.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About Maqsam:</h4>
<p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<h4>Your opportunity:</h4>
<p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p>
<p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p>
<h4>Your top responsibilities:</h4>
<ul>
<li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li>
<li>Debug and troubleshoot complex software issues in a high-availability environment.</li>
<li>Optimize system performance through rigorous testing and code refinement.</li>
<li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li>
<li>Conduct code reviews to ensure code quality and implementation of best practices.</li>
<li>Document development processes, code changes, and other critical information accurately.</li>
<li>Participate in the design and architecture decisions of our internal systems and databases.</li>
<li>Support junior software engineers and participate in ramping up new joiners.</li>
</ul>
<h4>What we expect from you:</h4>
<ul>
<li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li>
<li>Proven ability in writing high-quality, readable, and scalable code.</li>
<li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li>
<li>Experience with relational databases and their integration into systems.</li>
<li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li>
<li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li>
<li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li>
</ul>
<h4>Additional information:</h4>
<ul>
<li>3-5 years of experience in backend or full-stack web development.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li>
<li>A commitment to continuous professional development and eagerness to learn new technologies.</li>
<li>A degree in computer science, engineering, or a related field is preferred.</li>
<li>Experience in mobile development is a plus.</li>
<li>Experience working on VoIP-related projects is a plus.</li>
<li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li>
</ul>
<h4>What we provide:</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li>
<li>A collaborative and friendly environment.</li>
<li>Personal and professional growth: opportunities to learn and become a world-class professional.</li>
<li>Fair compensation: we value your contribution.</li>
<li>Transparency: a culture that thrives on open communication.</li>
<li>Benefits: first-class health insurance, and more.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>