Fire Fighting EngineerJobs 2026 | Latest Tanqeeb Jobs

0 to 0 years Bayt

F&B Service Expert - Lounge Waiter

On-site - Jordan 27 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

F&B Service Expert - Waiter

On-site - Jordan 27 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

Senior Program Manager

On-site - Jordan 24 July 2026

Education & Training

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Senior Program Manager, Jordan Reports to: Head of Programming, JWBG/Jordan Department:  Global Programs Salary Grade: 11 Job Summary As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable. In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG. Roles and Key Responsibilities <ul> <li>In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.</li> <li>Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.</li> <li>In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities. Also, oversee the business development cycle to ensure quality proposals per agency and donor standards. </li> <li>Support representation efforts in the Middle East regional hub and pursue appropriate growth of programs.</li> <li>Provide accompaniment to CRS’ key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches. </li> <li>Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members.</li> <li>Lead the development of program learning - identify opportunities for learning, research and publications in Jordan and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.</li> <li>Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. </li> <li>Champion safeguarding and support quality implementation of CRS safeguarding policy and principles.  </li> <li>Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</li></ul> Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm. Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.  CRS is an Equal Opportunity Employer. </div>

0 to 0 years Bayt

F&B Service Expert

On-site - Jordan 17 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Naukri Gulf

Consultant

On-site - Jordan - Jordan 6 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Contract Duration - 8 months Working arrangement: remote UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF.TERMS OF REFERENCE Primero is UNICEF s Child Protection flagship product for case management and incident monitoring and is a key component of system strengthening and ensures we do-no-harm, coordinate responses for the populations we serve and steward the fit-for-purpose digital public good. To date, the Primero community has brought together over 350 partners, including governments, United Nations agencies and civil society organizations, who rely on Primero for their frontline protection workers who need a safe, user-friendly solution for data management. In 2025, more than 2 million children and survivors of violence received digitally enabled services through Primero, making Primero one the largest and most reliable administrative data sources in the child protection sector. Leveraging a robust rollout process which ensures a strong case management foundation, Primero went live in 18 new programming contexts (Bosnia and Herzegovina, Cote d Ivoire, Egypt, Ethiopia, Gaza, Grenada, Hungary, Indonesia, Italy, Liberia, Mali, Mexico, Niger, Panama, Sudan and Turkiye), representing a 20 per cent increase over 2024. At year-end there were 100 live implementations across 75 countries and territories and more than 20,000 active users, with another 20+ implementations under way in various stages of roll-out. Primero delivers meaningful progress for Child Protection and the social services workforce. It continues to be a guardian of public interest and continues to be in demand globally. In 2026, UNICEF's Centres of Excellence (CoEs) represented a strategic evolution in Programme Technical Assistance, with a dual mandate of delivering high-quality support to Country Offices, Regional Offices, and government partners while exercising global normative leadership and partnership stewardship. They complement Country Office capacity by stewarding adaptive standards, methodologies, evidence, and guidance. The Child Protection COE team has the second largest number of technical assistance requests at UNICEF, and specifically the team Violence Prevention and Response Systems (VPRS), in which this consultant would sit, has the highest number of technical assistance requests within Child Protection COE. Currently, the VPRS team is comprised of regional focal points to manage this volume of support for CPIMS+ and Primero. Specifically, for LAC, there has been an increase in demand in the region in 2026 due to the TA request process that has yet to be met, including a planned scale up of CPIMS+ in Jamaica, Honduras, Trinidad and Tobago, St. Vincent and the Grenadines, Grenada, Mexico, Panama and support for partner implementations in El Salvador, Guatemala, and Colombia. If you would like to know more about this consultancy, please review the complete Terms of Reference here: ToRTMCPHONE_NUMBER.pdf</div></section><section>Desired Candidate Profile<ul><li>Education: Masters in Public Health, Child Protection, Business Administration, Computer Science, Social Work, Gender-Based Violence</li><li>Work Experience: 8 years</li><li>Skills: Strong understanding of case management best practices; data protection and privacy protocols that do no harm and are based on need to know principles; experience with Primero/CPIMS+ implementation, training and in-country support; experience with implementing CPIMS+ in a LAC country; patience and empathy required when working with social workers training the CPIMS+ and improving digital literacy; government collaboration experience; ability to communicate effectively to government partners on technical concepts; strong understanding of local hosting infrastructure</li><li>Language Requirements: Spanish language skills is a must.</li><li>Desirables: Experience with T4Ds and TeamOne</li></ul></section>

0 to 0 years Bayt

F&B Service Expert (Waiter)

On-site - Jordan 6 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

B2O Service Delivery Coordinator (Exam)

On-site - Jordan 20 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role PurposeThe B2O Delivery Coordinator is responsible for coordinating and overseeing the operational delivery of examination services to institutional clients (B2O), ensuring services are delivered accurately, efficiently, and in compliance with British Council policies and awarding body regulations. Working in partnership with the B2O Account Support Officer, the role manages the operational processes that support service delivery, including registration, scheduling, billing and credit notes, payment tracking, post-exam administration, and communication with UK Examination Boards. The role may also provide operational oversight, quality assurance, and escalation management for activities delivered by centralised hub teams. Collaborating closely with Delivery, Planning & Registration, Workforce Resourcing, Finance, and hub teams, the B2O Delivery Coordinator ensures operational readiness, service continuity, and a consistently high-quality experience for institutional clients. Main Accountabilities The B2O Delivery Coordinator is responsible for coordinating the operational delivery of examination services for institutional clients, ensuring services are delivered accurately, on time, and in full compliance with British Council policies and awarding body regulations. The role oversees key operational processes including registration, scheduling, test administration, billing, credit notes, payment tracking, post-exam activities, and communication with UK Examination Boards for university and professional exams. Working closely with internal teams and, where applicable, centralised hub teams, the role monitors operational performance, ensures service readiness, maintains accurate records, and manages escalations to support high-quality and compliant exam delivery. Working in partnership with the B2O Account Support Officer, the B2O Delivery Coordinator provides the operational support required to deliver a seamless client experience. The role collaborates with Delivery, Planning & Registration, Workforce Resourcing, Customer Service, Finance, and hub teams to ensure operational alignment, effective stakeholder communication, and business continuity. In addition, the post-holder supports financial accuracy, monitors operational risks, ensures audit readiness, promotes quality and continuous improvement, and provides guidance, training, and operational oversight to teams involved in B2O service delivery. Qualifications & Skills Essential <ul><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li><li>University Degree or equivalent experience </li><li>English Language Requirement: Strong written and spoken English skills are essential, as British Council systems, processes, and global operations are conducted in English.</li></ul>  Desirable <ul><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking. </li><li>Lean Six Sigma qualification.</li></ul>  Important Information <ul><li>Job Grade: 4/H</li><li>Job Location: Jordan - Amman</li><li>Gross Monthly Salary: 645 JOD </li><li>Contract: Five Months Fixed Term Contract</li><li>Closing Date: 2 August 2026</li></ul>  This role is only open for candidates who have the legal right to live and work in the job location     A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org </div>

0 to 0 years Akhtaboot

Customer Support Guidelines Development Consultant

On-site - Jordan - Amman 19 July 2026

Logistics, Supply Chain & Procurement

Estimated Duration: from contract signing until October, 2026 ** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.   <a name="x__Toc233806924" ></a><a name="x__Toc233880839" >About Mercy Corps</a> Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.   About Iqlaa The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.    Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.   Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.   <a name="x__Toc233806926" >Activity Description</a> As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.   To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.   Scope of Work You can download the full Scope of Work including the evaluation criteria and the required submittals through this link: <a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a>   How to Apply Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted maximum by Sunday 26 July, 2026 at 4:00 pm Amman time: <ol start="1" type="1"> <li class="x_MsoListParagraph" >All the documents requested in the “Application” section in the SOW document (page 5) .</li> <li class="x_MsoListParagraph" >A copy of your Jordanian ID or passport.</li> <li class="x_MsoListParagraph" >A screenshot showing the applicant’s active account on Jo Fawtara system.</li> <li class="x_MsoListParagraph" >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></li> </ol>   ** Mercy Corps has the right to disqualify any late offers.       الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).     RECRUITMENT SCAMS & FRAUD WARNING Mercy Corps has become aware of scams involving false job offers. Please be advise: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on Akhtaboot. Official Mercy Corps emails will always arrive from a @mercycorps.org email address. Please report any suspicious communications to ((integrityhotline@mercycorps.org))

0 to 0 years Akhtaboot

Senior Paid Ads Mastery for MSEs Training – National Individual Consultant

On-site - Jordan - Amman 13 July 2026

Logistics, Supply Chain & Procurement

Estimated Duration: from contract signing until January, 2027 ** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply   About Mercy Corps Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.   About Iqlaa Activity The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.   Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.   Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Program.   Activity Purpose The purpose of this Terms of Reference (TOR) is to solicit proposals from qualified national individual trainers to deliver a training module on Paid Ads Mastery.   The selected trainer will deliver in-person sessions to MSEs across multiple governorates in coordination with Iqlaa's Partner, a digital solutions company with an established expertise in delivering training content and digital learning solutions to MSEs in Jordan.   This assignment is funded by the United States Government under Iqlaa and is carried out by Iqlaa's Partner as part of an initiative to strengthen business and digital solutions and improve MSEs' marketing and business management capacities. The selected consultant will be contracted by Mercy Corps Jordan on behalf of Iqlaa's Partner and will work in close coordination with both organizations throughout the assignment, following Mercy Corps Jordan 's procurement and compliance requirements as a United States Government funded program.   Activity Description Iqlaa's Partner is a marketing solutions company specializing in digital marketing and e-learning content development, with an established digital learning platform serving MSEs across Jordan. The platform offers structured training modules in digital marketing and other business management skills. To complement the platform's digital offer and broaden reach, Iqlaa's Partner plans to deliver in-person training sessions targeting MSEs across multiple governorates.   Within the scope of Iqlaa program, Mercy Corps Jordan is supporting Iqlaa's Partner to deliver a roadshow consisting of a series of 6 in-person training sessions across 4 governorates, targeting over 100 MSEs. The roadshow is designed to strengthen MSEs' marketing capabilities and practical business management skills through specialized training modules.   A training module on Paid Ads Mastery will be delivered under this assignment. The scope of this assignment concludes with the full delivery of all 6 training sessions and related reporting. Participant management, session logistics, and coordination with MSEs will be carried out by Iqlaa's Partner.   Scope of Work You can download the full Scope of Work including the evaluation criteria and the required submittals through this link: <a href="https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing">https://drive.google.com/drive/folders/1NQJS7sO-26i3aabKF-xjgJF9OAReDK_S?usp=sharing</a>   How to Apply Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted maximum by Monday 20 July, 2026 at 4:00 pm Amman time: <ol start="1" type="1"> <li class="x_MsoListParagraph" >All the documents requested in the “Application” section in the ToR document (pages 5-6) .</li> <li class="x_MsoListParagraph" >A copy of your Jordanian ID or passport.</li> <li class="x_MsoListParagraph" >A screenshot showing the applicant’s active account on Jo Fawtara system.</li> <li class="x_MsoListParagraph" >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></li> </ol>   ** Mercy Corps has the right to disqualify any late offers.

0 to 0 years Naukri Gulf

Client Success Manager

On-site - Jordan - Jordan 10 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The CSM will manage strategic enterprise client relationships, serving as a trusted advisor to senior executives and key decision-makers. Lead complex product implementations and business transformation initiatives, driving successful adoption, commercial growth, and long-term client value. Collaborate with cross-functional and regional stakeholders to deliver large-scale projects, leveraging data-driven insights to inform strategy, optimise performance, and achieve business objectives.Core Responsibilities and Accountabilities:Client Relationship Management<ul><li>Function as the primary post-sale point of contact for assigned clients.</li><li>Build trusted relationships across business and technical stakeholders.</li><li>Understand client objectives, pain points, and strategic priorities.</li><li>Conduct regular business reviews and success planning sessions.</li></ul>Success Planning & Value Realization<ul><li>Develop and maintain Client Success Plans (CSPs).</li><li>Define measurable client outcomes and track progress.</li><li>Demonstrate business value through data-driven insights and performance reviews.</li><li>Drive achievement of client KPIs and business goals.</li></ul>Product Adoption & Growth<ul><li>Maximize utilization and adoption of our products and services.</li><li>Identify under-utilized solutions and recommend optimization opportunities.</li><li>Drive revenue realization from newly implemented products.</li><li>Surface qualified sales leads and expansion opportunities for Account Executives.</li></ul>Program & Operational Leadership<ul><li>Monitor onboarding and implementation progress.</li><li>Orchestrate internal stakeholders across Product, Sales, Risk, Operations, Technical Solutions, and Support.</li><li>Function as an escalation point for critical client issues.</li><li>Ensure client readiness for product launches and changes.</li></ul>Business Optimization<ul><li>Analyze client performance trends and health metrics.</li><li>Proactively identify opportunities for improvement.</li><li>Provide strategic recommendations using data and industry knowledge.</li><li>Support retention and long-term client growth.</li></ul></div></section><section>Desired Candidate ProfileStrong client-centric approach with expertise in stakeholder management, needs analysis, and executive communication. Expertise in lead generation, success planning, data-driven storytelling, product adoption, and consultative client engagement. Strong commercial acumen with critical thinking, advanced problem-solving, and data analytics to deliver strategic outcomes. Proven ability to manage projects, coordinate cross-functional teams, optimise resources, and deliver outcomes within tight timelines.Mandatory Skills:<ul><li>Bachelor's degree in Computer Science, Technology, Engineering, or a related field (Master's preferred).</li><li>12+ years of experience in Payments, Banking, Financial Services, FinTech, Consulting, and Client Success / Relationship Management</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation).</li></ul>Preferred Skills:<ul><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul></section>

0 to 0 years Bayt

Senior Business Analyst

On-site - Jordan 8 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities • Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. • Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2. 0 process models, and full traceability for Azure DevOps delivery. • Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. • Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). •Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. • Mentor junior Business Analysts and uphold the team’s BA methodology and standards. Required Qualifications & Experience • Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred. • 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC. • Proven greenfield requirements experience — not limited to ERP configuration or pre-sales. Required Skills • Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria). • Process modelling: BPMN 2. 0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw. io). • Backlog management and Agile delivery with Azure DevOps (or Jira). • Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English). • Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment . • Familiarity with eServices, digital-government standards, and the UAE government context. Preferred (nice to have) • Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration. • Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI) </div>

0 to 0 years Akhtaboot

Visual Content Creation for MSEs Training – National Individual Consultant

On-site - Jordan - Amman 13 July 2026

Logistics, Supply Chain & Procurement

Estimated Duration: from contract signing until January, 2027 ** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply   About Mercy Corps Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.   About Iqlaa Activity The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.   Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.   Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Program.   Activity Purpose The purpose of this Terms of Reference (TOR) is to solicit proposals from qualified national individual trainers to deliver a training module on Visual Content Creation. The selected trainer will deliver in-person sessions to MSEs across multiple governorates in coordination with Iqlaa's Partner, a digital solutions company with an established expertise in delivering training content and digital learning solutions to MSEs in Jordan.   This assignment is funded by the United States Government under Iqlaa and is carried out by Iqlaa's Partner as part of an initiative to strengthen business and digital solutions and improve MSEs' marketing and business management capacities. The selected consultant will be contracted by Mercy Corps Jordan on behalf of Iqlaa's Partner and will work in close coordination with both organizations throughout the assignment, following Mercy Corps Jordan 's procurement and compliance requirements as a United States Government funded program.   Activity Description Iqlaa's Partner is a marketing solutions company specializing in digital marketing and e-learning content development, with an established digital learning platform serving MSEs across Jordan. The platform offers structured training modules in digital marketing and other business management skills. To complement the platform's digital offer and broaden reach, Iqlaa's Partner plans to deliver in-person training sessions targeting MSEs across multiple governorates.   Within the scope of Iqlaa program, Mercy Corps Jordan is supporting Iqlaa's Partner to deliver a roadshow consisting of a series of 6 in-person training sessions across 4 governorates, targeting over 100 MSEs. The roadshow is designed to strengthen MSEs' marketing capabilities and practical business management skills through specialized training modules.   A training module on Visual Content Creation will be delivered under this assignment. The scope of this assignment concludes with the full delivery of all 6 training sessions and related reporting. Participant management, session logistics, and coordination with MSEs will be carried out by Iqlaa's Partner.   Scope of Work You can download the full Scope of Work including the evaluation criteria and the required submittals through this link: <a href="https://drive.google.com/drive/folders/1Q2YMspWr96K8NCRvUp5jkO52tiFF4xqP?usp=drive_link" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1Q2YMspWr96K8NCRvUp5jkO52tiFF4xqP?usp=drive_link">https://drive.google.com/drive/folders/1Q2YMspWr96K8NCRvUp5jkO52tiFF4xqP?usp=drive_link</a>   How to Apply Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted maximum by Monday 20 July, 2026 at 4:00 pm Amman time: <ol start="1" type="1"> <li class="x_MsoListParagraph" >All the documents requested in the “Application” section in the ToR document (pages 5-6) .</li> <li class="x_MsoListParagraph" >A copy of your Jordanian ID or passport.</li> <li class="x_MsoListParagraph" >A screenshot showing the applicant’s active account on Jo Fawtara system.</li> <li class="x_MsoListParagraph" >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></li> </ol>   ** Mercy Corps has the right to disqualify any late offers.

0 to 0 years Bayt

Reports and Analysis Support

On-site - Jordan 8 July 2026

Legal

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.  With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.  Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.  ITA is seeking a Reports and Analysis Support Professional to join the team in Jordan. Responsibilities The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS. The Contractor shall: - Brief the Chief of Security Forces and commanders on crimes and incidents involving base personnel. - Review, process, suspense, and distribute traffic incident and accident reports, tickets, complaints, and incident and information reports. - Review final actions and responses by commanders and supervisors to ensure timeliness and appropriateness, and takes action as required. - Analyze and evaluate reports and paperwork for accuracy and correctness. Compile information and statistics for files, records, trend summaries, and reports, and take or make recommendations for action. - Compile information and statistics for files, records, trend summaries, and reports, and take or make recommendations for action. Manage installation traffic point, driving revocation, and debarment programs and actions. - Ensure the National Incident-Based Reporting System (NIBRS), Defense Incident-Based Reporting System (DIBRS), and Report Control Symbol (RCS) reports, and other higher headquarters and local reports, are submitted as required. - Keep organization and installation leadership and personnel informed on statuses and activities. Qualifications - Experience with inputting traffic citations, accidents, and incident/complaint reports into the Air Force approved system of record.  - At least one (1) year of experience with DoD Law Enforcement reports and analysis databases (ARIS and AFJIS). - Proficient in the use of Microsoft Office. - Experience with USAF Records Management. - Must have a valid state and be able to obtain a Government Driver’s License.- Must posses an active Secret Security Clearance.  - Completion of Indexing Compliance Manager course is desired. All employees must successfully pass all medical screening as required per CENTCOM deployment standards. Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following: <ul> <li>Pending criminal or civil charges (including divorce/child custody proceedings)</li> <li>Felony arrest record</li> <li>Alcohol related arrest in the last five years</li> <li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li> <li>Any type of involvement in hate crimes</li> <li>History of violence</li> <li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li> </ul> Benefit and Compensation Transparency ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including: <ul> <li>Medical, dental and vision plans</li> <li>Life Insurance</li> <li>Short Term Disability insurance (where applicable)</li> <li>Voluntary ancillary benefit options</li> <li>401k retirement benefits with employer matching contributions</li> </ul> Application and Employment at ITA International ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com. </div>

Temporary Employee 0 to 0 years Bayt

Senior Administrative Assistant

On-site - Jordan 26 June 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Functions / Key Results Expected Administrative Support •Coordinate and manage the daily schedule and appointments of the Head of Country Office. •Liaise with government counterparts and stakeholders, coordinate and schedule meetings, and sustain strong professional relationships with them. •Provide administrative support for conferences, workshops and retreats. •Research and retrieve statistical data from internal and external sources. Prepare statistical charts, tables and reports by extracting and analyzing data from multiple sources. •Compile and organize information for periodic audits. •Follow up on deadlines, commitments and actions, coordinating the collation and submission of reports as required. •Manage petty cash transactions in accordance with established procedures. •Provide administrative and HR support, such as but not limited to recruitment coordination, interview scheduling and reporting, contract monitoring for consultants, maintenance of staffing databases, preparation of HR reports, and updating staff attendance records. Travel and Logistics •Process travel transactions (authorizations and claims) in the ERP system, including requests for visas, identity cards, and other documentation for personnel, UN officials and visitors, ensuring compliance with UN rules and regulations. •Provide information on air services, rates, and schedules for specific itineraries. •Process travel claims, purchase orders, payments, and contracts for travel-related activities. •Organize shipments and customs clearance arrangements, ensuring the preparation of all required documentation for UNOPS shipments (incoming and outgoing) and timely follow-up actions. •Prepare documentation for security clearances. •Arrange hotel reservations and organize airport pickups, hospitality, protocol, customs, and immigration support for visiting UN/ UNDP officials. •Ensure punctual delivery of official protocol certificates and coordinate with UN departments on documentation related to visas, work permits, security requirements, and health clearances for international staff. •Coordinate with UN departments on import/export or transfer of goods for official purposes. •Provide accurate, up-to-date information to staff on required supporting documents for themselves and their dependents, including import/export or transfer requirements. Track the status of submitted documentation for staff and dependents through individual monitoring sheets, ensuring adherence to schedules. •Provide timely updates to individuals or units on administrative steps, project file status, and pending issues. Inventory and Facilities Management Support •Conduct physical inventory checks and prepare periodic inventory and asset reports. •Serve as custodian for office stationery suppliers, maintaining accurate stock lists, distributing supplies as needed, and keeping detailed distribution logs. •Conduct and report on surveys assessing office maintenance needs and client satisfaction. Knowledge Building and Sharing •Provide planning support for logistics, travel, inventory and facilities management-related training sessions and learning initiatives. •Participate in the delivery and facilitation of knowledge-sharing activities to build administrative, logistics, travel, inventory and facilities management capacity within the organization. </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Education Requirements Required •Secondary school (or equivalent) with 5 years of relevant experience OR •Bachelor’s degree (or equivalent) in business administration, languages, or any related fields with 1 year of relevant experience is required. Desired •A globally or nationally recognized professional certificate in Administration is desired. Experience Requirements Required •Relevant experience is work in administration, logistics, operations or related areas. •Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required. Desired •Experience of working in multicultural environments or UN system organizations in a developing country is desired. •Experience in development or humanitarian contexts is desired. Language Requirements LanguageProficiency LevelRequirement English Fluent Required Arabic Fluent Required Additional Information •UNOPS does not accept unsolicited resumes. •UNOPS will at no stage of the recruitment process request candidates to make payments of any kind. •Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. •Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. •UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities. •UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities. •We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation. •UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes. </div>

0 to 0 years Naukri Gulf

Systems Administrator

On-site - Jordan - Amman 14 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.Primary Duties and ResponsibilitiesSystem Administration (Windows & Linux):<ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul>Security & Compliance:<ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul>Networking & Infrastructure:<ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul>Automation & Scripting:<ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul>Virtualization & Cloud:<ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul>Technical Support & Troubleshooting:<ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul></section>

0 to 0 years Bayt

Customer Success Manager

On-site - Jordan 23 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Customer Success Manager is responsible for customer success, project governance, and order-to-cash follow-up across Zain Group and OpCo projects. The role will ensure strong client communication, timely delivery coordination, acceptance tracking, invoicing follow-up, and escalation management to improve customer satisfaction, revenue recognition, and project execution. Responsibilities: Customer Success & Communication Act as the main coordination point for customer updates across active Zain Group and OpCo projects. Ensure regular communication with clients on project status, risks, dependencies, and next steps. Improve customer experience by proactively addressing issues before escalation. Order-to-Cash Governance Track the full project lifecycle from PO issuance to delivery, acceptance, invoicing, and collection. Follow up on pending POs, SOFs, delivery milestones, acceptance certificates, invoices, and payment status. Coordinate with Sales, Delivery, Finance, Legal, Procurement, and Business Units to remove blockers. Project Delivery Follow-up Monitor project progress with delivery teams and ensure timelines are updated and communicated. Highlight delivery delays, pending actions, risks, and dependencies to the account owner and BU leaders. Maintain a clear project tracker covering status, owner, timeline, commercial value, and next action. Escalation Management Identify issues early and escalate internally when support is needed from BU, Finance, Legal, or senior management. Ensure escalations are documented, followed up, and closed with clear ownership. Revenue Recognition Support Support timely revenue recognition by ensuring project milestones, acceptance documents, and invoicing requirements are completed. Work closely with Finance and Delivery teams to minimize delays in billing and collection. Reporting & Governance Prepare weekly project status reports covering delivery, commercial, financial, and customer success updates. Support monthly governance reviews with Zain Group and OpCos. Maintain dashboards for pipeline-to-delivery, order-to-cash, pending approvals, and escalations. Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally. 5+ years of experience in customer success, project coordination, account management, PMO, or delivery governance. Strong understanding of AI, ICT, cloud, cybersecurity, managed services, and digital transformation projects. Experience managing enterprise customers and internal cross-functional teams. Strong follow-up, communication, reporting, and escalation management skills. Ability to work with senior stakeholders across Sales, Delivery, Finance, Legal, Procurement, and Business Units. Experience working with telecom operators or enterprise technology customers. Knowledge of order-to-cash, project acceptance, invoicing, and revenue recognition processes. Bachelor’s degree in Business Administration, IT, Management, or a related field PMP, ITIL, or customer success certification is a plus. </div>

0 to 0 years Bayt

Lead Network Team

On-site - Jordan 21 July 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking an experienced Network Manager to lead the design, implementation, security, and continuous improvement of our enterprise network infrastructure. The successful candidate will oversee network operations, drive infrastructure projects, ensure regulatory compliance, and lead a team responsible for delivering secure, reliable, and high-performing network services that support the bank's business objectives. Key Responsibilities Oversees the design, development, installation, and configuration of networks (VPN / Wi-Fi / WAN / LAN) based on business requirements, evaluates new solutions, and provides recommendations regarding network upgrades or expansions. Leads the technical team in network expansion projects, network development or replacement initiatives, and the implementation of new systems, ensuring project completion within the defined timeline. Manages and supervises troubleshooting and network issue resolution with the internal team and external support companies, ensuring service continuity. Ensures that all issues and solutions are properly documented in the bank's incident management system. Proactively prevents failures through regular maintenance and performance monitoring of network devices. Monitors contracts related to network equipment maintenance, communication line agreements, and licenses for network systems and devices, ensuring full compliance with contract terms and timely renewals. Supervises the backup processes for configurations and data related to network devices, ensuring data integrity and availability to safeguard the bank’s rights and maintain continuity under all circumstances. Documents and regularly updates the network architecture and associated systems. Participates in or supervises the team in testing and activating the disaster recovery site at Bank of Jordan to ensure business continuity. Oversees the configuration and integration of network lines related to the call center, in accordance with established procedures and instructions. Implements and ensures compliance with the PCI DSS standard on all network and security devices, ensuring the bank’s adherence to regulatory requirements. Implements and ensures the enforcement of security policies to protect the internal and external network from breaches and cyberattacks. Performs daily tasks in accordance with approved policies and procedures, and within the scope of granted authorities. Supervises and follows up on network monitoring systems, ensuring their optimal performance and the timely updating of monitoring tools and devices. Provides technical, training, and consulting support to other teams, helping stakeholders resolve their issues efficiently. Ensures daily operations run smoothly in alignment with approved policies, procedures, and authorized limits. Acts as a primary or backup member in the bank's business continuity and emergency teams, performing all required tasks to minimize the impact of crises and restore operations promptly. Bachelor’s degree in Network Engineering, Computer Engineering, or any related field. Holder of at least one certification in the following areas: Routing & Switching Firewalls Web Application Firewall (WAF) Wi-Fi Voice Systems Minimum of 8 years of practical experience in relevant job functions. Proficiency in English, both spoken and written. Strong computer literacy and ability to work with applied systems. Supervisory and managerial skills. Analytical thinking skills. Ability to motivate and work as part of a team. Thorough knowledge of internal and external policies and procedures that govern the work, including their updates. Strong communication and interpersonal skills. Ability to work under pressure. Strong planning and organizational abilities. </div>

Full Time 0 to 0 years Gulf Talnet

Data Lead

On-site - Jordan - Amman 21 July 2026

Accounting, Finance & Banking

<h4>Description</h4> At Syarah, we are building the future of automotive e-commerce in the region, and data sits at the core of every decision we make. We are looking for a Data Lead to own and evolve our entire data ecosystem across engineering, analytics, data science, and AI. This is a hands-on leadership role where you will architect scalable data systems, lead a high-performing team, and act as the analytical voice of the business—proactively identifying insights, risks, and opportunities that drive growth across our e-commerce and payments platforms. You will design and govern Syarah’s end-to-end data platform on GCP, unify data from product, payments, ERP, and operations, and ensure all business decisions are powered by accurate, real-time, and trusted data. You will also build AI-powered internal tools, lead data DevOps practices, and transform complex data into clear executive-level insights that shape strategy. <h4>Key Responsibilities</h4> <ul> <li>Lead and mentor a cross-functional data team (engineering, analytics, data science)</li> <li>Architect and manage Syarah’s data platform on GCP (BigQuery, Cloud Run, Dataform)</li> <li>Design scalable ETL pipelines and unified star schema data models</li> <li>Integrate ERPNext and other operational systems into centralized data architecture</li> <li>Build and deploy containerized services using Docker on Cloud Run</li> <li>Develop and maintain Flask REST APIs for secure data sharing</li> <li>Own data DevOps, including CI/CD pipelines and infrastructure management</li> <li>Orchestrate workflows using Apache Airflow</li> <li>Integrate and govern Adjust (mobile attribution) and Mixpanel (product analytics) into a unified data lake</li> <li>Ensure reliable event tracking, identity resolution, and funnel analytics across platforms</li> <li>Build unified product, payments, and financial data models enabling revenue reconciliation and performance tracking</li> <li>Deliver proactive insights: identify trends, anomalies, and risks before they are requested</li> <li>Translate data into executive-level business decisions and recommendations</li> <li>Define KPI frameworks and build trusted data products for finance, operations, and product teams</li> <li>Ensure data accuracy, reliability, and availability through monitoring, alerts, and SLA standards</li> <li>Develop internal AI tools using LLMs and prompt engineering to improve productivity and automation</li> </ul> <h4>Requirements</h4> <ul> <li>7+ years of experience in data engineering, analytics, or data platform roles</li> <li>Proven experience in a data leadership or senior technical role</li> <li>Strong expertise in GCP data stack (BigQuery, Cloud Run, Dataform)</li> <li>Advanced proficiency in Python and SQL</li> <li>Solid experience building and scaling data pipelines and ETL architectures</li> <li>Experience with API development (Flask or similar frameworks)</li> <li>Hands-on experience with Airflow or other workflow orchestration tools</li> <li>Strong knowledge of product analytics and mobile attribution tools (e.g., Mixpanel, Adjust)</li> <li>Experience working with ERP systems (ERPNext or similar) is a plus</li> <li>Strong understanding of data modeling, KPI frameworks, and business intelligence</li> <li>Experience in building or leading data teams</li> <li>Strong business acumen with ability to translate data into actionable insights</li> <li>Experience with CI/CD, Docker, and cloud infrastructure management</li> <li>Exposure to AI/ML tools or LLM-based automation is a strong plus</li> <li>Excellent communication skills and ability to work closely with executive leadership</li> </ul>

0 to 0 years Akhtaboot

AMR Technical Officer

On-site - Jordan - Amman 30 July 2026

Logistics, Supply Chain & Procurement

AMR Technical Officer Job Summary:  The AMR Technical Officer will support the day-to-day implementation of antimicrobial resistance activities under the STRIDES Jordan Activity. Working under the supervision of the AMR & IPC Advisor, the Antimicrobial Resistance Technical Officer will provide technical and operational support across AMR workstreams, assist in the development of AMR-related tools and materials, and coordinate with government counterparts and implementing partners as directed. The position contributes to AMR surveillance strengthening, capacity building, donor reporting, and workplan tracking, and ensures project activities are implemented in alignment with international best practices and Jordan’s National Action Plan on AMR.    Accountabilities:  <ul> <li>Provides technical support for the implementation of AMR activities in alignment with Jordan’s National Action Plan on AMR and relevant national guidelines. </li> </ul> <ul> <li>Supports strengthening of AMR surveillance systems, including data collection, analysis, and reporting at the facility and national levels. </li> </ul> <ul> <li>Assists in the development and dissemination of AMR-related tools, guidelines, training materials, and technical briefs. </li> </ul> <ul> <li>Monitors and maintains AMR project protocols, instruments, data sets, manuals, and training materials. </li> </ul> <ul> <li>Conducts searches of published literature on evolving issues in AMR, antimicrobial stewardship, and related public health areas. </li> </ul> <ul> <li>Responds to technical requests and inquiries from internal and external staff related to AMR activities. </li> </ul> <ul> <li>Supports implementation of AMR activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines. </li> </ul> <ul> <li>Ensures AMR technical implementation is consistent with best practices and meets donor contractual obligations. </li> </ul> <ul> <li>Supports engagement with the Ministry of Health and relevant government entities on AMR surveillance and stewardship activities, as directed by the AMR & IPC Advisor. </li> </ul> <ul> <li>Coordinates with operations and finance teams to support timely and on-budget implementation of AMR activities. </li> </ul> <ul> <li>Drafts AMR technical progress reports and contributes to all donor reporting requirements. </li> </ul> <ul> <li>Prepares and delivers presentations on AMR progress to the project team and relevant stakeholders. </li> </ul> <ul> <li>Contributes to the development and review of annual workplans and AMR technical deliverables. </li> </ul> <ul> <li>Assists with the development of proposals and AMR technical design documents, based on direction from technical leadership. </li> </ul> .Applied Knowledge & Skills:   <ul> <li>Working knowledge of AMR, antimicrobial susceptibility testing (AST) and AMR diagnostics, antimicrobial stewardship, and related public health areas, including familiarity with the Global Action Plan on AMR and WHO AMR core components. </li> </ul> <ul> <li>Understanding of Jordan’s public health system, national AMR landscape, and relevant government structures is an advantage. </li> </ul> <ul> <li>Experience supporting AMR programs and government counterparts in Jordan or the broader MENA region preferred. </li> </ul> <ul> <li>Professional proficiency in both Arabic and English, written and verbal, is required. </li> </ul> <ul> <li>Strong organizational and analytical skills, with ability to manage multiple tasks and meet deadlines. </li> </ul> <ul> <li>Proficiency in MS Office and relevant data management tools. </li> </ul> <ul> <li>Ability to analyze and interpret AMR laboratory and surveillance data, identify errors, and prepare clear and accurate reports. </li> </ul>   Supervision Given/Received:   <ul> <li>Reports to the AMR & IPC Advisor. </li> </ul> <ul> <li>Has no formal supervisory responsibility; may provide guidance to junior or support staff. </li> </ul>   Education:    <ul> <li>Bachelor’s degree or its international equivalent in Microbiology, Public Health, Laboratory Sciences, Pharmacy, or a related field. </li> </ul>   Experience   <ul> <li>Minimum 4+ years of relevant experience in AMR, microbiology, antimicrobial stewardship, or a related public health field. </li> </ul> <ul> <li>Experience providing technical support to AMR or health security programs in Jordan or the MENA region preferred. </li> </ul> <ul> <li>Prior work experience in a non-governmental organization, government agency, or private organization operating in the public health or global health security space. </li> </ul> <ul> <li>Professional proficiency in both Arabic and English, written and verbal, is required</li> </ul> This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an <a href="http://www.fhi360.org/careers/eeo">equal opportunity and affirmative action employer</a> whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email <a href="mailto:CareerCenterSupport@fhi360.org">CareerCenterSupport@fhi360.org</a>. FHI 360 fosters the strength and health of its workforce through a <a href="https://www.fhi360.org/node/689">competitive benefits package</a>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

0 to 0 years Akhtaboot

IT Officer

On-site - Jordan - Amman 12 July 2026

Logistics, Supply Chain & Procurement

SCOPE OF WORK <table align="left" border="1" cellpadding="0" cellspacing="0" width="504"> <tbody> <tr> <td > Proposed Personnel </td> <td > TBD </td> </tr> <tr> <td > Position </td> <td > IT Officer (G5) </td> </tr> <tr> <td > Maximum Level of Effort </td> <td > Full-time LTTA </td> </tr> <tr> <td > Base of Operations </td> <td > Amman, Jordan </td> </tr> <tr> <td > position reports to </td> <td > Systems Strengthening & Implementation Lead </td> </tr> </tbody> </table>                 Projects Background: The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.   <ol> <li value="2">Position Description:</li> </ol> The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition,  s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening & Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations. Key Duties and Responsibilities: A. Case Management System Deployment: <ul> <li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li> <li>Troubleshoot technical issues and adapt the system to local needs.</li> <li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li> <li>Provide on-the-job technical assistance and monitor system usage.</li> <li>Collect feedback, identify challenges, and recommend improvements.</li> <li>Ensure adherence to data security, confidentiality, and best practices.</li> <li>Support data entry and generate regular progress reports.</li> </ul> B. Support for IT Systems and User Support: <ul> <li>Maintain IT infrastructure (computers, printers, network equipment).</li> <li>Perform preventive maintenance.</li> <li>Handle setup and imaging of new machines.</li> <li>Monitor system performance and conduct routine troubleshooting.</li> <li>Support data backups and antivirus updates.</li> <li>Address LAN and internet connectivity issues.</li> <li>Provide end-user support for hardware, software, and applications.</li> <li>Manage user accounts and permissions (e.g., TAMIS access).</li> </ul> C. Support for Network, Security, and Inventory: <ul> <li>Maintain network security protocols and ensure compliance with DAI standards.</li> <li>Assist in configuring and maintaining network components.</li> <li>Support market research and procurement of IT equipment.</li> <li>Maintain accurate inventory and assist with annual IT audits.</li> </ul> D. Communication and Coordination: <ul> <li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li> <li>Report major incidents and contribute to IT status updates.</li> </ul> Qualifications: <ul> <li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li> <li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li> <li>Experience in electronic case management systems is preferred.</li> <li>Proven ability to work in multiple locations and adapt to different organizational environments.</li> <li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li> <li>Familiarity with Windows environments and basic network configuration.</li> <li>Strong communication, organizational, and customer service skills.</li> <li>Fluency in Arabic; working knowledge of English preferred.</li> </ul>

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